The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Lead and support all Guest Experience initiatives at the property.
• Support the Department Head in driving a guest centric culture in the hotel and create awareness and understanding among all associates on the importance of Guest Experience.
• Review TrustYou performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set TrustYou goals and regularly compare and communicate variances.
• Represent Guest Experience and be the voice of the guest daily at the morning briefing with updates and highlights of points for improvement and guest praise.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Review and communicate the company operational standards and all new brand/quality initiatives effectively to all stakeholders.
• Conduct a weekly Guest Experience meeting with individual HOD’s, communicating performance, supporting, and driving management action plan efforts.
• Conduct regular property self-assessments on the operational brand standards and other quality programs.
• Introduce and coordinate monthly mystery shopper audits and conduct HOD and departmental debriefings.
• Conduct Guest Experience Management overview induction for new hires and thorough induction on Guest Experience for all new hires within the first month of employment.
• Conduct Guest Experience assurance audit
• Work in partnership with all relevant external partners to ensure external training is conducted where applicable, e.g. Stayplease, TrustYou, TripAdvisor etc
• Work closely with HOD’s to assess service standards and delivery on a consistent basis.
• Participate in and check the annual revision of operational brand standards and SOP’s with operational HOD’s and Exco.
• Participate and support implementation of new Guest Experience product enhancement programs, e.g. guest amenities, children, brand activities, guest preferences, Guest of the Day, etc.
• Directly liaise with and contact guests to collect direct feedback and facilitate new ways of collecting greater in-house feedback.
• Ensure the relevant teams and stakeholders respond to all guest feedback and timely.
• Champion the internal communication of Guest Experience related matters and updates to all associates in the hotel, including presenting at associate quarterly town halls.
• Improve communication regarding guest service e.g. daily VIP photos and bios, pre-arrival and post-departure correspondence, daily summary feedback with pro and con sentiments, etc.
• Introduce and drive with colleague guest service appreciation programs.
• Introduce departmental colleague guest service orientated monthly competitions.
• Analyse, recommend and implement improvement initiatives and innovation.
• Lead Sustainability project to obtain Global Sustainability Tourism Council certification and manage year on year audits.
• Any other adhoc duties as and when assigned by the Management.

Quality Engineer

5 Days 8:30am -5:15pm

Tuas Crescent (Company Transport provided at Marsiling / Jurong East MRT)

$3600 to $4300

Job Scope:

• Work closely with the Engineering & Production Team to develop incoming quality, in process Quality & Outgoing Quality requirements.
• Responsible for all Quality plans of all products to mee customers specifications
• Work with relevant agencies to adhere to certification requirements when required
• Work with management to establish/maintain company’s QMS and is Management Representative (MR) of company
• Work with Procurement / Purchasing to ensure that contractors / supplies quote / supply items that meet customer’s specification.
• Working out costing of products when required by management.
• Responsible for all equipment calibration / maintenance program within the company
• Complete other tasks assigned by management.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Careers That Change Lives

We are a learning culture.  An inventive and collaborative group.  We are dedicated to making sure that every patient gets the best product — when they need it.  We have strong ties to our local communities.  Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.

A Day in the Life

• Plans, directs, and implements all aspects of the company's design and development of new medical device products or software systems.
• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
• Oversees the investigation and evaluation of existing technologies.
• Guides the conceptualization of new methodologies, materials, machines, processes or products.
• Directs the development of new concepts from initial design to market release.
• Manages feasibility studies of the design to determine if capable of functioning as intended.
• Monitors documentation maintenance throughout all phases of research and development.
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Must Have:

• Bachelor’s degree required
• Minimum of 1 year of relevant experience

Your Profile:

• 1 – 4 years relevant experience
• Experience in leading a team and managing cross-functional teams like production, supply chain, etc.
• Experience in manufacturing or quality engineering of medical devices
• Experience working in production or operations would be a plus
• Good knowledge of ISO 13485
• Strong decision-making ability
• Good interpersonal and influencing skills

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Careers That Change Lives

Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship, and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Today, we’re partnering across the industry to confront systemic healthcare challenges – this requires bold leadership. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Quality Improvement Projects across the sites:Lead and execute improvement projects related to manufacturing quality. Collaborate with cross-functional teams to identify areas for enhancement.
  Drive strategic initiatives aimed at elevating product quality and compliance.
  
• Core Competency Development in Quality organization:Establish and strengthen the Quality Engineering (QE) core competency within the organization.
  
  Knowledge Transfer and Teaching:Effectively transfer quality concepts and best practices to team members.
  Mentor and coach junior engineers in quality methodologies.
  Expertise in Process Validation, Process Monitoring / Statistical Process Control (SPC),Test Method Validation (TMV, Risk Management. Data analysis and Critical Thinking
  
• System Understanding:Gain a deep understanding of how the system supports various processes within the organization.
  Leverage this knowledge to drive continuous improvement.
  
  Decision-Making Authority:Make informed decisions related to quality processes and improvements.
  Serve as a consultant for critical quality-related choices.
  
  Continuous Improvement:Continuously improve existing processes and systems.
  Develop and implement innovative solutions to enhance quality outcomes.
  
• Technical Mastery:Stay abreast of global quality excellence programs, industry trends, regulations, and advancements.
  Be a technical expert in quality engineering practices.
  

Must Have:

• Bachelor’s degree required
• Minimum of 6 years of relevant experience

Your Profile:

• Bachelor’s degree in Engineering or related field (Master’s preferred)
• Certified Quality Engineer (CQE), Certified Quality Process Analyst or equivalent would be an advantage
• Six Sigma Green Belt certification would be a plus
• Significant experience in quality engineering, preferably in the medical device industry
• Strong analytical skills, attention to detail, and problem-solving abilities

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Zenith Infotech (S) is a 27 years old Tech Recruitment firm and is assisting our client to lookout for Quality Assurance Lead, working location is at Suntec City area.

If you are fit for this role and comfortable with 11 to 12 months contract role, you are most welcome to apply.

Job Scope:

• Propose a service quality plan which will detail the quality assurance measures, the method of accountability, the performance indicators, quality management

oversight, contractual requirements, timeline, and ways to evaluate the effectiveness of the plan to the client for endorsement before the commencement date of the Contract.

• Inculcate service quality mindset amongst the CSOs; nurture a service culture.

• Incorporate the survey script and conduct customer satisfaction survey for each call CSO received for customer service satisfaction audit purposes.

• Review the survey results of the customer satisfaction survey and implement improvement measures/plans.

• Coach CSOs on the service quality standards (e.g.1-to-1 training).

• Conduct monthly or ad-hoc internal audits each month to ensure continual demonstration of the satisfactory service quality by the CSOs,

• Perform transaction monitoring audits in accordance with the client’s agreed Marking Guidelines.

• Highlight and coach/arrange coaching the identified outliers on the respective non-compliance.

• To prepare and broadcast innovative quality initiatives like infographics.

• Execute investigations and provided findings as well as corrective actions in the event non-conformities are identified.

• Work with CCM, Trainer and Team Leaders on quality initiatives and facilitate reward programs.

• Perform Post Call Survey Validation and call out to lowly rated surveys to understand reason for failure.

• Validate Compliments and compile types of errors, service lapses/complaints and submit via Feedback Tracker to client weekly.

• Analyzes the raw data and identifies areas that require attention such as high occurrence of the same error and reoccurrence of error by same CSO.

• Highlight any concerns to CCM, Trainer and Team Leaders for discussion after coaching sessions.

• Providing inputs and ensuring that the required QA reports are completed in a timely manner for provision to client

• To cover Trainer’s job duties during Trainer’s absence.

Main duties and responsibilities:

To support the local team in all QEHS related compliance and performance of TES Singapore sites, which includes but not limited to emergency response (drills and TTX), incident investigation and IH monitoring, etc. Also, includes all Environmental related matters and regulatory reporting, global QEHS procedures & programs and overall lead for all QEHSMS / R2 audits, 3rd party certifications and customer audits as well as supporting Group EHS.

Environment:

• Reporting of QEHS performance metric reporting and activities to Global/ Group EHS Manager.
• Provide guidance on QEHS best practice principles, techniques and culture in Singapore sites.
• Compilation and submission of annual recycling data and other relating environment related info to relevant competent authorities.
• Maintain Basel Permit / Import Approval of all sites, including applications and tracking of movement documents.

Audit:

• Ensure Singapore sites are aware of and complying with Corporate/ Group QEHS policies, standards and programs, and local legislations.
• Program lead for 3rd party (ie. QEHSMS & R2) audits and key customer accounts on QEHS audits, provide resource and preparing Singapore sites with upcoming audits, tracking & reporting of audit results and monitor closure of corrective actions.
• Develop and conduct Singapore sites QEHS Audit program to ensure compliance to EHS regulations and Global EHS standards. Track & report audit results and monitor closure of corrective actions.
• Analyse data from EHS audits (including 3rd party QEHSMS & R2 certification audits and key account QEHS audits) to identify trends and provide feedback and preventative measures.

Other support:

• Support the development & implementation of One TES IMS – global QEHS procedures and programs.
• Monthly tabulation and submission of Basel permits status reporting for Exco meeting.
• Provide coordination and administrative support to QEHSMS & R2 certification program in Singapore.
• Support global initiative programs / activities as assigned.

Job Requirements:

• Diploma / Degree in any Engineering discipline and registered WSHO and FSM.
• Good to have: Qualified industrial first aider, noise monitoring office or any other IH related experience.
• Proficient in English and Mandarin and good report writing skills, familiar with Microsoft office.
• Trained in/ familiar with ISO 14001, ISO 45001, ISO 9001 and Responsible Recycling (R2) or equivalent.
• Experience with handling government agencies and knowledge in license and permit application from agencies such as NEA, MOM, SCDF, PUB and SPF.
• 5-8 years of working experience as in WSH related fields or equivalent in manufacturing / electronic or chemical industries.
• Experience in conducting ISO 9001/ ISO 14001/ ISO 45001/ R2 audits or handling OSH related audits.
• Good communication skills, team player, responsible, take initiatives and work independently without much supervision.

Good to have:

• Registered WSHO & FSM.
• Proficient in English, Mandarin and good report writing skills, familiar with Microsoft office with auditing experience in ISO 14001, ISO 45001 or ISO 9001.
• At least 5-8 years of working experiences as in WSH related fields or equivalent in manufacturing/ electronic or chemical industries.
• Good leadership skills to be able to guide and lead a team of EHS professionals.

Responsibilities:

• Develop and implement effective sales strategies to attract new clients.
• Identify and target potential clients in key sectors to expand market reach.
• Build and maintain strong, long-lasting customer relationships.
• Act as the main point of contact for all client matters, anticipating the client’s needs, and working within the company to ensure deadlines for client deliverables are met.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Analyze market trends and competitors’ activities to identify opportunities for growth.
• Prepare and deliver appropriate presentations on products and services.
• Negotiate contracts and close agreements to maximize profits.
• Track sales performance, review progress against goals, and adjust strategies as necessary.
• Prepare reports on account status, and provide regular feedback to the upper management about marketplace and competitor activity.
• Meet with clients on a regular basis to discuss their evolving needs and to assess the quality of our company’s relationship with them.

Requirements:

• Min Diploma in related field
• At least 2-3 years of relevant working experience.
• Strong negotiation and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

You will be part of the GetGo Fleet Quality Team to oversee and manage GetGo’s fleet, partner workshops, and insurance-related matters. You will collaborate closely with our affiliated workshops and insurance providers to oversee fleet quality and delivery schedules, ensuring the delivery of the highest fleet quality to our users. You will also support the Trust & Safety (User Trust) team with quotations on accidents and damages.

Day to Day Activities

• Assess damages on GetGo vehicles and work closely with internal teams for any subsequent actions to be taken
• Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner
• Collaborate with various teams including but not limited to our Fleet Operations, Trust & Safety and Finance teams for issues pertaining to Fleet Quality
• Liaise with insurers pertaining to insurance matters such as accident reporting, investigation, and repudiation issues
• Generate quotations for accidents and damages to our fleet based on photographs provided by customers and our internal teams

Who We Are Looking For

• Minimum two (2) years of experience in either workshop or motor insurance environment within the automotive industry
• Ability to assess and prepare estimated accident and damage repair quotations preferred
• Excellent communication and interpersonal skills
• Familiar and comfortable working with MS Excel/Google Sheets

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Responsibilities

Maintain Quality Systems

• Administer CAPA (Corrective and Preventive Actions), DCR (Document Change Requests), Internal Audit, and CCR (Customer Complaint Records) processes within the organization.
• Assist the quality manager in managing Quality systems.

Compliance Management

• Ensure compliance with regulatory requirements including MOH Healthcare Services Act and other relevant regulations.
• Maintain compliance with accreditation and certification standards such as AABB, FACT, GDP-MDS SS 620, and other relevant standards.

Quality Monitoring and Reporting

• Monitor and review quality indicators and quality control reports across departments.
• Perform deviations/non-conformances (CAPA) follow-up for root cause analysis, rectification, and process improvement.
• Conduct risk assessments for company activities.

Audit Management

• Perform Internal Audits and support External Audit to ensure compliance with regulatory and accreditation standards.
• Support supplier/vendor qualification and audits.
• Assist regional office on quality matters.

Document Control and Reporting

• Manage the Document Control system and ensure staff compliance with the use of controlled and approved documents.
• Maintain electronic and written records/reports.
• Support change control activities.

Requirements:

• Min diploma with 3 years of relevant experience in Quality System, preferably in Healthcare and/or Health Services.
• Demonstrated experiences in administering quality systems (CAPA, DCR, Internal Audit, and CCR)
• Familiarity with certification standards such as AABB, FACT, GDP-MDS SS 620

Interested applicants, please include the following information in your resume:

• Reasons for leaving last 3 employment
• Salary drawn for last 3 employment (including current)
• Expected Salary
• Notice Period

We regret that only short-listed candidates will be contacted.

EA License No: 14C7092
EA Registration No: R2199193 (Frieda Chan)

KEY RESPONSIBILITIES

• Supervising, advising and coaching Quality Inspectors
• Organising and deploying Quality control resources
• Monitoring, auditing and assessing inspection processes
• Operating as the 'voice of the customer' for customer feedback, customer reports, supplier issues
• Continual improvement of inspection processes and procedures
• Ensuring all inspection equipment are well maintained
• Maintains safe and healthy work environment by following standards and procedures.

COMPETENCIES

• Verbal communication skills
• Proficiency in English for report writing
• Minimum supervision
• Self-motivated
• Support problem solving and decision making through A3 problem solving tools, kaizen events.
• Use the DMAIC process to improve Quality metrics
• Ensure the factory is functioning appropriately and delivering excellent customer service

QUALIFICATIONS & EXPERIENCE

• A proven track record in Quality Project Engineer Role
• At least 3 years experience in inspection of fabrication and machining parts
• Experience in CMM programming
• Able to read and interpret the GD&T print of assembly, machining and fabrication drawings, P&ID
• Excellent IT skills in Visual Basic / Micro / PPT / Word
• Experience in a manufacturing / engineering / machining and inspection techniques is essential
• Qualification in welding Inspector or welding NDT will be a plus

As a Quality Assurance (QA) Specialist in the sales and rental of used construction equipment, your role is pivotal in ensuring that every piece of machinery meets the highest standards of performance, safety, and reliability. Here's a breakdown of your key responsibilities:

1. *Quality Assessment*: Your primary task is to thoroughly inspect each piece of used construction equipment before it's put up for sale or rental. This involves conducting comprehensive checks on various components such as engine functionality, hydraulic systems, electrical systems, and structural integrity. Think of yourself as the meticulous inspector, meticulously examining every nook and cranny to ensure optimal functionality.

2. *Documentation and Reporting*: Your role involves meticulous documentation and reporting of inspection findings, ensuring transparency and accountability throughout the process. You'll collaborate closely with workshop managers, mechanics, and electricians to obtain detailed diagnostics reports and checklists for each piece of equipment. These reports serve as a comprehensive record of maintenance and repair history, highlighting any issues addressed and parts replaced. As the QA Specialist, you hold these personnel accountable for the quality and thoroughness of their work, ensuring that all repairs and maintenance tasks are completed to the highest standards. By maintaining detailed documentation and fostering a culture of accountability, you contribute to the overall reliability and trustworthiness of the equipment offered for sale or rental.

3. *Quality Control Procedures*: Implementing and enforcing quality control procedures is vital in maintaining consistency and reliability across all equipment. You'll develop and refine these procedures to streamline the inspection process while ensuring thoroughness and accuracy. Think of it as creating a standardized checklist, ensuring that no aspect of quality assessment is overlooked.

4. *Collaboration with Sales and Rental Teams*: Effective communication and collaboration with the sales and rental teams are key aspects of your role. You'll liaise closely with these teams to provide insights into equipment quality, addressing any concerns or queries they may have. Picture yourself as the bridge between the technical aspects of equipment quality and the customer-facing sales and rental processes.

5. *Customer Satisfaction and Support*: Ensuring customer satisfaction is paramount. You'll offer support to customers by providing detailed information about the equipment's condition and addressing any post-purchase or rental issues promptly. Your expertise and assistance contribute significantly to building trust and fostering long-term relationships with clients. Consider yourself as the reliable point of contact, ready to assist customers at every step of their journey.

6. *Continuous Improvement*: Striving for continuous improvement is ingrained in your role. You'll actively seek feedback from stakeholders, identify areas for enhancement in the inspection process, and propose innovative solutions to optimize efficiency and effectiveness. This ongoing pursuit of excellence ensures that the quality of equipment and service continually evolves to meet and exceed customer expectations.

In summary, as a QA Specialist in the sales and rental of used construction equipment, you play a pivotal role in upholding the highest standards of quality, ensuring customer satisfaction, and driving continuous improvement in processes and procedures. Your attention to detail, technical expertise, and collaborative approach are instrumental in the success of the business.

*Requirements:*

Minimum Diploma in Mechanical / Manufacturing / Quality Management.

Minimum 1 year working experience

Acceptable communication and interpersonal skill and ability to communicate with all levels

Good understanding of technical drawing

Overview: -

• Basic UP $3500 (Depending Relevant Experience)
• 5 Days (Monday to Friday), Office Hours
• SERANGOON / LOYANG

Your Responsibilities: -

• Responsible for quality issues from production and IQA
• Handle nonconforming material and follow up with supplier for corrective actions
• Issue and follow up on the Supplier Corrective Action Request (SCAR), review SCAR effectiveness for timely closure and track SCAR log monthly
• Implement the quality assurance plan, mainly on incoming, in process and outgoing inspection

You will need: -

• Min 3 years in quality engineering or in manufacturing
• Min Diploma in Engineering
• Knowledge in GD&T, SPC, FMEA, Control Plans, CPK, GR&R, 8D Report

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities:

• Manage the HACCP pre-requisite programs and review periodically their effectiveness in mitigating microbiological contamination risk. Revise as required for continuous improvement.
• Work with Cross functional team for FDA audit preparation.
• Worked with plant team, special cleaning activities eg. sanitation break.
• Establish and manage the pest control programs for the plant, collaborate closely with the Pest Control Service provider.
• Participate in internal HACCP/GMP and Quality audit programs.
• Support in OE/Engineering improvement projects to ensure compliance to food safety and hygiene requirements.
• Support Procurement team to ensure existing and new material suppliers meet our Food Safety and hygiene requirements.
• Support warehouse and third-party warehouse service provider to meet our Food Safety requirements and ensure material storage compliance. Participate in facility audit for cGMP, pest control and hygiene as required.
• Coordinate and facilitate activities to maintain and continuously improve plant hygiene standard.
• Establish and manage the hygiene monitoring program for production, warehouse, utilities and adjoining areas, with established test points, sampling frequency and acceptance criteria.
• Review and revise current plant hygiene zoning policy to mitigate physical and microbial product and chemical contamination risks, personal and material traffic flow, gowning and shoe change policy.
• Provide guidance in directing efforts to improve, maintain, and validate sanitation practices and procedures. Continuously benchmark or seek best practice in plant and equipment cleaning protocols.
• Evaluate and approve cleaning accessories and disinfectants used in sanitation procedures.
• Audit cleaning systems and procedures and recommends correction of unsanitary conditions.
• Define scope of works and establishes standards and measures of cleaning effectiveness for third party janitorial services for the plant.
• Implement plant wide programs and activities as communicated by site management and regional/global quality, through effective and cost-efficient hygiene and sanitation programs to mitigate microbiological risks.
• Initiate alignment discussions with operations manager and project engineers for plant improvements on hygiene engineering concepts. Validates and ensures that new projects comply with basic hygiene engineering standards.
• Monitor equipment, building, and grounds for routine and non-routine maintenance/repair for GMP compliances and hygiene engineering concepts in accord with Global guidelines.
• Facilitate initial training (and refresher training) to plant personnel on cGMP (HACCP), hygiene programs, and sharing of significant microbial and hygiene learning to prevent recurrence.
• Perform other tasks, roles or projects that may be assigned by Assistant manager Plant hygiene & Food safety Provides guidance and maintenance of Food Safety System (HACCP), and to maintain and continuously improve plant hygiene standard through ensuring compliance to food safety and hygiene requirement.
• Provide guidance in directing efforts to improve, maintain, and validate sanitation practices and procedures.

Requirements:

• Minimum Diploma in a scientific or technical discipline (Chemistry, Food Science, Microbiology or related) preferred or with equivalent skills and experience.
• Working experience in a Nutritional GMP manufacturing environment preferred. Experience in manufacturing of infant/ follow-up formula/ pharmaceutical will be of advantage.
• Understands quality systems, HACCP which includes environmental monitoring program, pest management program, sanitation program and other pre-requisite programs.

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Supplier Quality Management Engineer to be part of our Quality & Reliability Engineering department to ensure high quality of incoming materials going into the fab with early detection gating methodology of abnormal materials.

What you will be working on:

• Work with Suppliers/Subcontractors to ensure high quality of incoming materials going into the fab with early detection gating methodology of abnormal materials; Collaborate with Suppliers/Subcontractors for Quality Control Development & Improvement Programs; Work with Stakeholders on New Suppliers and Materials Evaluation.
• Execute Certificate of Analysis (COA) & Statistical Process Control (SPC) system for quality control of incoming materials.
• Chair Material Review Board (MRB) meetings with risk-based assessment and material disposition.
• Conduct Supplier Audits and follow-through till closure of Supplier Audit CARs.
• Lead and co-work with Material Owner for Supplier/Subcontractor Complaint till 8D closure.
• Manage change request from/to Suppliers/Subcontractors.
• Work with Purchasing & Material Owner for New Materials & Suppliers Evaluation.
• Maintain Supplier Quality Scorecard to objectively measure the quality performance of Suppliers/Subcontractors and drive for quality gap closures.
• Use Data Analytics to identify opportunities of quality improvements on incoming materials.
• Collaborate with Suppliers/Subcontractors for Quality Control Development and Improvement Programs.
• Drive Suppliers for Ship to Control (STN) or Ship to Notification (STN) requirements.

More About You:

• Degree in Engineering
• Preferably 1-3 years relevant wafer fab experience.
• Candidates with no experience will be considered for junior role, training will be provided
• Candidates with relevant experiences in semiconductor/ automotive industry or Qualified 1st or 2nd party Auditor in VDA6.3, IATF16949 or ISO9001 quality standards will have competitive advantage in this application
• Understanding of 5 Quality Core Tools (APQP, PPAP, FMEA, SPC, MSA)
• Data Analytics skills using Tableau & Minitab or equivalent are crucial for this role
• Strong Problem Solving Skills
• Good communication & presentation skills
• Open to travel to supplier sites during work (15% to 20%)

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.Maintain and improve capacity planning methodologies to ensure accuracy

Job Responsibilities:

Reporting to the Head of IT, you shall be responsible to:

• Assist to manage IT projects for existing infrastructure enhancement and new infrastructure implementations
• Support and provide consultation on network related issues within the Company
• Able to manage on-going system changes, Windows server and system backup
• Provide helpdesk support to users, assist to set up lap/desk top, email accounts, telephone, system and folders access for new joins
• Perform daily administration and operational support in the area of network, security and voice over IP
• Develop and maintain operational procedures to ensure service reliability, security and user productivity
• Monitor network usage and performance to ensure system availability and stability
• Able to implement and configure network solutions, involving LAN/VoIP/VLAN
• Prepare documents and procedures for entire infrastructure

Job Requirements:

• A recognized Diploma or Degree in Computer Science, Information Technology or relevant qualification.
• CCNA certification would be an added advantage
• At least 3 years of relevant work experience in IT support environment, preferably in the insurance industry.
• Strong knowledge in computer networking and administration in servers and SQL in Microsoft Window platforms
• Hands-on in BCP and DR site support is a must
• Familiar with network equipment configuration such as Cisco, Juniper, Palo Alto etc, network security / LAN / VoIP and routing technologies solutions
• Able to work independently and as a team
• A fast leaner with great initiative and positive learning attitude
• Good interpersonal and communication skills

Other Information and Benefits

• 5-day work week (Mon- Fri, 9 am - 6 pm, 1 hour lunch),
• Walking distance from Tanjong Pagar MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Responsibilities

· Assist in TOP Quality Management System to ensure quality control

· Analyse Consultant drawings and specifications

· Prepare QA/QC Plans, formulate QC checklists, inspection and procedures

· Coordinate with client for material standards and method statement relating matters

· Assist in establishment of document control system

· Monitor and schedule the Quality Control Activities

· Ensure the proper implementation of the programmes for internal audits

· Must be able to build a good rapport between the subcontractors, and project teams

· Support the project activities within the construction site

· Support ISO certification

Requirements

· Minimum with 10 years’ experience in trackwork/MRT/Civil projects

· Degree in Civil Engineering or other relevant qualification

· Must be familiar with ISO and safety procedure within the site

· Good team player and adaptable to a dynamic environment

· Posse good leadership and organizing abilities and prepare to work long hours

Quality Control Assistant | Up to $3.8k | 5 Days | Woodlands

Woodlands

$3,300 – 3,800

0830am to 1730pm / 5 days

Operations Supervisor / Officer

• Collaborate with the production supervisor to ensure that production processes are executed efficiently and meet quality standards in accordance with procedures.
• Identify and promptly address any issues encountered during production, such as equipment malfunctions, material shortages, or deviations from standard operating procedures.
• Work closely with production teams to implement corrective actions and establish measures to prevent the recurrence of issues.
• Address employee concerns or conflicts promptly and professionally to maintain a harmonious workplace.
• Supervise the maintenance department to ensure equipment reliability and maximize uptime.
• Develop and implement preventive maintenance schedules to minimize downtime and optimize equipment performance.
• Coordinate with external vendors or contractors for specialized maintenance services or repairs as needed.
• Continuously evaluate production processes to identify opportunities for optimization and efficiency enhancement.
• Collaborate with cross-functional teams, including R&D and quality assurance, to introduce process improvements and innovative solutions.
• Engage in problem-solving initiatives and actively drive continuous improvement efforts across the production environment.
• Ad hoc duties and any other duties assign by the company.

Education and experience

• At least 2 year and above in food industry / manufacturing
• Minimum Diploma in Food
• Able to OT when necessary

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Your Role

We are looking for a Design Quality Assurance Engineer to prepare the compliance of documents an oversee new product development stages and implement standardization of the new product design and development.

What Will You Do

• To prepare the compliance of documents, oversee new product development stages and implement standardization of the new product design and development.
• To take part in important nodes of every stage in the new products or projects, such as design review, design verification and design confirmation.
• To keep track of the progress of designing in the new products or projects, including design, materials, assembly, debugging, and promote closed-loop implementation.
• To assist all projects and promote the standardized transfer to technical data and documentation.
• To provide input and overview to support program implementation from a quality perspective, and attend internal program reviews or status meetings.
• To do inspection on the new products or projects, ensuring the standardization of shipment inspection, inspection plan formulation, and shipment inspection implementation.
• To provide on-site customer service by following up and solving problems of the first machine shipped out.
• To perform any ad-hoc duties assigned by the management.

What Do We Want

• At least a Degree in Quality, Industrial, Mechanical Engineering or equivalent.
• At least 4 years of experience in Quality management or equipment, panel or semiconductor Wafer Industry will be preferred.
• Strong knowledge in basic quality methods and tools, QC Methods, 5WHY, 8D, 4M1E, FMEA and etc.
• Have experience in the basic operation mode and promotion ideas of DQA and APQP related in automotive industry will be added advantage.
• Have good understanding in the general Quality Management Systems like ISO90001/14001/18001.
• Strong logical analysis and project management skills.
• Good interpersonal and communication skills.

Responsibilities

1.1. Develop and maintain discipline-specific plans and other relevant documentation meeting applicable requirements and expectations

1.2. Provide technical advice and support to the Project/Operations Team

1.3. Act as focal point for your discipline with the Client within your assigned project/operation(s).

1.4. Escalate Project/Operations issues to your discipline Manager (as required)

1.5. Contribute to qualification and/or selection of vendors/sub-contractors

1.6. Lead and/or conduct internal and external verifications/surveys/audits, and ensure that appropriate corrective actions are identified and effectively implemented

1.7. Manage deviations and related mitigating measures

1.8. Contribute to continuous improvements of the systems and tools, through providing feedback and lessons learnt to discipline community and Process Owners

1.9. Report incidents and monitor assigned actions

1.10. Take part in incident investigations (as required)

1.11. Consult and align with relevant stakeholders both internally and externally

1.12. Monitor performance of the project, operation, vendor and/or sub-contractor in relation to your discipline

2.1. Continually maintain an appropriate level of awareness, knowledge and preparedness across the Project/Operation

2.2. Actively contribute to the development of training programmes and communication campaigns and drive and monitor their implementation

3.1. Ensure with Project/Operation and Discipline Management that appropriate resources are mobilised

3.2. Drive performance of discipline resources at Site, ensuring that responsibilities are clear and priorities are effectively addressed

3.3. Monitor and report discipline performance at Site

Quality Control Executive | Food Manufacturing | Woodlands

Woodlands

$2,200 - $2,900

5 days Tues to Saturday, Monday off, Sunday rest day

Working time: 8.30am to 5.30pm, Alt week 7.30am to 4.30pm

Job scopes:

• Plant hygiene control & factory checking.
• To perform QC check such as microbial check, sensory, & visual checks on raw materials and all finished products produced by the seasoning manufacturing line.
• To do in-house verification/calibration on the equipment.
• To maintain QC laboratories.
• Any other work as shall be assigned by the company from time to time.

Requirements:

• Nitec/Higher Nitec/Diploma in Food Science and Technology, Food, Nutrition & Culinary science related.
• Training provided.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Assist in developing and implementing quality control processes and procedures.
• Carry out inspections and tests on incoming materials, in-process components, and finished products to ensure compliance with quality standards.
• Assist in monitoring and analyzing quality data to identify trends and areas for improvement.
• Collaborate with the QA team and cross-functional teams to resolve quality issues and implement corrective actions.
• Assist in managing and maintaining the company's quality management system.
• Support the development and delivery of training programs on quality control and assurance.
• Participate in internal audits to evaluate the effectiveness of quality systems.
• Stay updated on industry best practices and regulatory requirements related to quality control.
• Contribute to continuous improvement initiatives to enhance overall product quality and customer satisfaction.

Requirements:

• Diploma or Bachelor's degree in Engineering or related field.
• 1-3 years of experience in quality engineering or related roles.
• Experience with quality management systems.
• Strong attention to detail and accuracy.
• Ability to work well in a team environment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Key Qualifications

• Ability to work with and influence cross functional business partners to build and achieve strategic quality objectives and goals
• Solid understanding of quality principles and approaches including but not limited to customer journey mapping, process Improvement methodologies and data analysis
• Proven track record to analyze data, accurately determine root cause and implement actions that solve problems and improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Experience in the management of outsourced suppliers and internal teams delivering customer-facing support
• Experience working as part of a virtual team that is geographically dispersed

Description

Regional Quality Manager (RQM) leads teams of Quality Program Managers (QPMs) who are responsible for supporting and guiding their respective sites and business partners to achieve business goals. RQM demonstrates a fundamental understanding of contact center operations, anticipate broader business needs, collaborate influentially with cross-functional teams, and develop strategic goals and tactical plans. RQM align resources to maintain a balance of customer, people, and business focus; have a passion to develop future leaders; and drive accountability to ensure success.

In this role, you will work with the business teams (in region and worldwide) as well as collaborate with the Retail Customer Care leadership. You will be leading a team to be responsible for helping identify business trends and insights, building Quality strategy to support business need and partnering with cross functional teams to improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Responsibilities:

• Develop and implement effective sales strategies to attract new clients.
• Identify and target potential clients in key sectors to expand market reach.
• Build and maintain strong, long-lasting customer relationships.
• Act as the main point of contact for all client matters, anticipating the client’s needs, and working within the company to ensure deadlines for client deliverables are met.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Analyze market trends and competitors’ activities to identify opportunities for growth.
• Prepare and deliver appropriate presentations on products and services.
• Negotiate contracts and close agreements to maximize profits.
• Track sales performance, review progress against goals, and adjust strategies as necessary.
• Prepare reports on account status, and provide regular feedback to the upper management about marketplace and competitor activity.
• Meet with clients on a regular basis to discuss their evolving needs and to assess the quality of our company’s relationship with them.

Requirements:

• Min Diploma in related field
• At least 2-3 years of relevant working experience.
• Strong negotiation and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.