• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations.

• Drafting of management letters and financial statements.

• Monitoring of engagement progress against budget and timeline set.

• Excellent communications skills, strong analytical and problem solving skills.

• Possess strong passion and desire to grow and improve technically and professionally.

• Committed with good positive working attitude.

• Able to perform under pressure in fast-paced working environment.

• Perform various tests according to firm's audit workflow/methodology.

• Assist in completing engagements in timely and orderly manner.

• Good communication skills and an eye for detail.

• Possess strong passion and desire to grow and improve technically and professionally.

• Committed with good positive working attitude.

• Able to perform under pressure in fast-paced working environment.

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

• Inspect aircraft spares
• Verify aircraft spares to ensure appropriate accompanying documents from the OEMs, vendors and suppliers
• Work on continuous improvement projects to improve work areas & procedures
• Facilitate periodic audits from civil aviation authorities & customers
• Maintain Shelf Life records for aircraft spares with limited life
• Monitor and conduct surveillance audits on all stores activities within the Bonded Stores
• Raise Discrepancy Reports for any discrepancies found on any aircraft spares in the Bonded Stores

Requirements:

• Work experience in the aviation industry would be an advantage
• Excellent interpersonal & influencing skills
• Proficient in Microsoft Office & presentation skills

Job ID: QX96WW7Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description

• Manage and track project development from beginning to end, including working with stakeholders to ensure implementation of business requirements and performing user testing of the configured rules in the system.
• Ensure that all project deliverables are executed within timeframe and budget.
• Regular report on project progress, issues and solutions to stakeholders.
• Align and implement customer loyalty programs together with customer, marketing and sales teams to drive business goals and outcomes, such as customer acquisition and retention.
• Track and follow up with issues, requirements and enhancements on the platform.
• Measure and propose strategies to improve the effectiveness of customer loyalty programs
• Coordinate with customer service to resolve issues promptly and improve customer experience.
• Analyze customer feedback and behavior to identify opportunities for improvement.
• Support the team in administrative and operational duties and ad-hoc duties as assigned.

Who we are looking for

Competencies & Personal Traits

• Proven experience in project management, including managing multiple projects simultaneously.
• Customer-centric mindset with proven experience in a customer-facing role, focusing on customer satisfaction and loyalty.
• Self-motivated and independent with the ability to perform tasks effectively and accurately.
• Strong analytical and problem-solving skills with ability to analyse customer behaviour data or trending reports.
• Able to handle large volume of requests and adapt to changing business needs to cater for the different customer/market conditions.
• Team player.
• Good communication and interpersonal skills.
• Proficient in MS Office – Word, PowerPoint, Excel, Outlook.
• Familiarity with CRM software or customer loyalty platforms will be a bonus.

Working Experience

• Minimum 3- 5 years of relevant working experience

Education

• Bachelor’s degree in Marketing, Business, or a related field is preferred.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)

The Job

· Underwrite new applications for life, accident & health and long term care proposals

· Lead a team of underwriters, countersign their work and provide guidance to them

· Provide underwriting advice & support for financial planners through e-booking, emails and phone calls

· Provide critical liaison and build strong business relationship between NBU and distribution channels

· Conduct underwriting training for distribution channels

· Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations

· Ensure all department KPIs are achieved

· Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree with at least 8 years’ experience in underwriting Life, Accident and Health risks

· Non-degree holders who have relevant experience or certification in underwriting may be considered

· Good team player with strong analytical skills & ability to work under pressure

· Good interpersonal and communication skills

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Position : Quality Assurance Executive (FMCG/Food Exp in Singapore)
• Location : Fishery Port Rd (West - Transport Provided)
• Working hours : Monday - Friday 8:00 am – 5:00 pm
• Salary (commensurate with experience) : Up to $3800 + Meal Allowances + Phone Allowances + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Food Manufacturer/Supplier

Main Responsibilities:

• Implementation, administration, updates Quality Assurance manual and procedures, policies, programs and systems.
• Audit and inspect overall factory condition according to AVA, HACCP requirement
• Lead in sustaining SFA- ISO 22000/HACCP yearly surveillance audit
• Report factory daily products safety and hygiene performance, analyse and provide assurance to top Management
• Record all QC documents in factory and whole company
• Analyse quality of raw and finished products
• Establish necessary procedures or work instruction to accommodate inspection needs
• Ensure production process is under control as specification
• Conduct suppliers’ quality audits for compliance, prepare quality and feedback reports.
• Assists in resolving customer quality and safety concerns
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• Conduct hygiene training, daily inspection of process workers, process rooms and related areas
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.
• Audit critical categories for quality integrity and food safety.
• Any other QA/QC duties as assigned by the company

Requirements:

• Diploma/Degree in Food Science/Food Technology/Microbiology or related disciplines.
• Minimum 1-3 years of relevant working in Quality and Regulatory related field in Food, preferably from FMCG
• Knowledge of Food/Product regulatory requirement and registration/licensing requirement
• Familiar with manufacturing/sampling processes and retailer QA/QC practices
• Experience in HACCP/ISO 22000 and Food safety is preferable.
• Familiarity/experience in internal auditing is preferred
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Responsibilities:

• Report on QA events related to maintenance of aseptic conditions within clean rooms with a focus on Sterility Assurance during manufacturing operations
• Assist in generating procedures related to Manufacturing QA functions / activities
• Periodically review records to verify that quality standards for each product is met
• Prepares weekly/monthly reports, prepares metrics and trends data to identify and prioritize continuous improvement opportunities
• Responsible to maintain all testing equipment in compliance, calibration and certification.
• Promptly communicates with Operations regarding complaints, product issues/variances.
• Assists in maintaining compliant controlled substance documentation specifically associated with sample handling and reconciliation
• Enforce compliance with QA processes, Equipment Qualification, and Computer System Validation principles.
• Assist in the development of action plans and implementation schedules, and the verification of completed actions.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct and report the findings of internal investigations of compliance issues.

Job Requirements:

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are representing an MNC in the Aviation and Marine Equipment industry to hire for a Quality Assurance Manager.

Responsibilities:

• Oversee and improve the QMS to meet regulatory and audit requirements.
• Lead quality initiatives, promoting best practices across the organization.
• Perform internal and external audits, ensuring corrective actions are implemented.
• Train employees on quality systems and processes.
• Manage budgets for quality-related projects and certifications.
• Conduct incident investigations and ensure proper reporting.
• Ensure compliance with licensing and regulatory standards at key locations.
• Collaborate with teams to address non-conformance issues and follow up on supplier actions.

Skills & Requirements:

• Certified in ISO9001/ AS9100 / AS9110 with strong auditing skills.
• Familiarity with Aerospace Part 145 Requirement
• Has passed the CAAS Air Legislation examination paper M10, L11, L12
• Knowledge of industry standards and quality improvement tools (Lean, Kaizen, 5S).

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

A career at PwC is more than “just” a job. It’s about being part of a culture that is committed to making a difference for each other, our clients, and our community — by empowering you to be the best version of yourself and investing in your growth. You’ll be able to develop as a leader, be well-connected, work in a great environment, explore our benefits and make a positive contribution.

With PwC, you’ll ignite a meaningful career while being supported by a strong coaching and people-oriented culture, our Flex policies (Flex Space, Flex Dress and Flex Time), innovative learning and development programs (training programs, digital upscaling) as well as our secondment opportunities. If you would like to be involved in activities outside of work, you can join our Sports and Recreational Club, Toastmasters and more!

How will you value-add?

The Independence Office is responsible for processes that include interpretation of policy, communication, consultation and disciplinary actions in support of compliance with independence policies by firm's partners and employees.

Checkpoint is the main independence platform used to assist the firm’s partners and employees manage their independence. It is a web-based, automated tool that identifies investments that might impair independence and indicates the action required, if any, for a PwC individual to avoid or resolve a violation.

Your role is to provide administrative support to the Independence Office, primarily in respect of administration of the Checkpoint system for PwC Singapore partners and staff.

Responsibilities:

1. Provide support to the administration of Checkpoint:

• Review various exception reports and investigate anomalies
• Research and review permissibility of securities
• Manage self reported matters
• Perform data quality checks
• Liaise with the Acceleration Center staff who assist with Checkpoint monitoring activities

2. Other duties:

• Compliance monitoring activities such as independence compliance testing support
• Report extraction / Filing
• Compile reporting information
• System updates
• Ad-hoc projects

About you:

• Holding at least a Diploma-level qualification.
• Candidates with previous administrative working experience will be preferred.
• Good communication skills (written and oral) in managing daily communication with partners and staff and other PwC network firms
• Good working knowledge of Microsoft Office (Excel in particular).
• Good project management skills, ability to manage project timelines and work independently with minimal supervision.
• Must have a positive attitude, be meticulous, organised, careful/discreet in handling sensitive information and able to work under pressure, including the flexibility to adjust and react to changing priorities

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Software Quality Assurance (Audit, QA)

Our Esteemed and Reputable Client is looking for an Software Quality Assurance (Audit, QA)

Requirements:

• Solid experience in handling Projects Audit/ Quality Assurance and Checks.
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record handling Quality Assurance Projects and Timeline.
• Involved in Projects Audit and Checks.
• Sound knowledge in handling quality improvement practices and processes on Projects.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• Minimum 3- 5 years of Software Quality Assurance and Audit Checks on Projects.
• Experience in performing Audit Checks on Projects
• Involved in handling Projects Quality Audit.
• Responsible for Project Audit/ Quality Management System procedures and processes.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client a leading player in industrial packaging products and services. Due to business needs, they are now recruiting a Manufacturing Quality Technicianto be part of their Quality Management Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Manufacturing Quality Technician:

• Monitor and improve process flows to enhance efficiency.
• Conduct quality checks to ensure products meet set standards.
• Ensure only top-quality products are delivered to customers.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a MNC in Medical industry. They are looking for a Software Engineer to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties Software QA Engineer:

• Verify user applications and server-side components to meet requirements and specifications discreetly.
• Execute Unit, Regression, Integration, Performance, and System Tests confidentially.
• Collaborate with developers to resolve issues arising from test procedures and results while maintaining confidentiality.
• Take ownership of assigned modules and projects discreetly.
• Manage defect tracking and implement solutions confidentially.
• Update tasks in OpenProject privately.
• Maintain and backup databases as needed, ensuring data security discreetly.
• Participate in software design reviews and create confidential test reports for releases.
• Review software documentation for technical accuracy while maintaining confidentiality.

Requirements:

• Diploma/ Degree in IT or Computer Science.
• Min 3 years of working experience in relevant industry
• Experience in both manual and automated test by using SQL, JENKINS, Git or TestComplete

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

· Achieve sales target KPIs, call quality and operational standards;

· Identify opportunities for cross-selling and up-selling;

· Handle and follow up with customer enquiries with confidence;

· Convert leads provided by the bank to sales through telemarketing activities;

· Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

· Liaise with internal departments on policy fulfillment;

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Confident communicator with excellent verbal and written skills

· Comfortable with outbound calls and stakeholder interactions

· Strong persuasion and negotiation skills

· Patient and resilient to handle rejection and objections

· Independent, organized, and positive worker with excellent interpersonal skills

· Good team player with ability to multitask and meets high service standards;

· Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Minimum GCE ‘O’ Level / Diploma;

· Relevant insurance certifications such as BCP, PGI and HI will be preferred;

· Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You are required to assist and support daily operations of the New Business Underwriting Support team.

The Job

· Working effectively with team members and parties from various internal departments, ensuring the service standards including TRTs and level of accuracy of the daily transactions processed are met

· Process daily incoming transactions related to New Business Underwriting Support

· Attend emails from intermediaries, external and internal customers, on enquiries and outstanding requirements/ actions related to policy issuance

· Support the daily operations of the admin team on processing of daily incoming applications and emails received from intermediaries, external and internal customers

· Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers

· Identify process gaps and manage process improvement within the New Business administration team

· Manage changes and enforce governance through providing overall guidance to staff on business deliverables; including managing staff resources, managing internal work-streams interdependencies

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree holder and above in related discipline (Banking/ Finance/ Business/ Accounting) with relevant insurance certifications preferred

· Minimum 4 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details and meticulous

· Good interpersonal skills and communication skills – proficient in oral and written

· Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications

· Problem solving, customer service orientated

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

This position reports to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function, perform supervisory function and to innovate the business unit’s progression.

The Job

· Issuance of policy contracts and endorsements

· Issuance of policy adjustment, member movement

· Responsible for premiums computation and experience refund

· Ensure tax invoices/endorsement schedules/medical cards are issued timely

· Ensure the accuracy of records entries & proper documentation

· Perform supervisory function and guidance to junior staff for service excellence

· Participate in departmental projects and initiatives, with User Acceptance Testing prior to deployment of changes in system

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

· Manage escalations and communications with policyholders and intermediaries and third party administrators

· Provide reviews and updates to SOP to incorporate changes from regulations and best practices.

Our Requirements

· At least Degree from recognized institution.

· Preferred at least 5 years relevant experience specializing in Group Insurance administration/business processing.

· Applicant along with experience in supervisory function will be an advantage.

· Good time management, good analytical skills, meticulous and pro-activeness

· A person who is task and results oriented, and a good team player

· Mathematically inclined and with strong communication skills

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation

· Proficient in other Microsoft Office applications

· People motivator who can innovate the business unit

· Independent, able to perform under pressure and unsupervised

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Role

• Provide Quality Management System Support (IQA) • Plan and develop the IQA checklist based on the objectives and scope assigned.
• Conduct IQA via desk-check and verification of artefacts from performed processes.
• Analyse evidence that is necessary and sufficient for the IQA and draw the resulting conclusions.
• Prepare IQA findings and observations. Communicate and present to the auditees and management.
• Responsible for any follow-up verification and record the implementation and effectiveness of the corrective actions taken.
• Provide support on user queries of Quality Management systems and processes.

Requirements:

• Minimum 3 years working experience in Software Engineering Process Group (SEPG) or in a software environment that is CMMI or ISO 9001:2015 certified.
• Must be familiar with Capability Maturity Model Integration (CMMI) Development, software quality principles and ISO 9001 system.
• Must be familiar with software development life cycles and its related processes.
• Strong auditing and analytical skills with the ability to elicit root cause of process issue through asking the right questions.
• Ability to identify good practices and opportunities for improvement.
• Customer-centered disposition with good listening skills and patience.
• Familiar with software and tools such as MS Excel, MS PowerPoint, Lotus Notes, JIRA, GitLab, Bitbucket, Confluence.
• Experience in agile development environment will be an added advantage.
• Degree or Diploma in Computer Science, Information Technology or related disciplines.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Responsibilities:

• Report on QA events related to maintenance of aseptic conditions within clean rooms with a focus on Sterility Assurance during manufacturing operations
• Assist in generating procedures related to Manufacturing QA functions / activities
• Periodically review records to verify that quality standards for each product is met
• Prepares weekly/monthly reports, prepares metrics and trends data to identify and prioritize continuous improvement opportunities
• Responsible to maintain all testing equipment in compliance, calibration and certification.
• Promptly communicates with Operations regarding complaints, product issues/variances.
• Assists in maintaining compliant controlled substance documentation specifically associated with sample handling and reconciliation
• Enforce compliance with QA processes, Equipment Qualification, and Computer System Validation principles.
• Assist in the development of action plans and implementation schedules, and the verification of completed actions.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct and report the findings of internal investigations of compliance issues.

Job Requirements:

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Service Assurance Architect- In this new role, you will be managing the Day 1 Technical Services and Day 2 Managed Operations Service offer who is going to report to Delivery team. This function will serve as Check and Balance for any new pursuit between Sales, Pre-Sales and Delivery.

You Will:

1. New Pursuit Evaluation:

• Early Involvement: Service Assurance participates in initial sales meetings and bid reviews to assess the feasibility and risks of new opportunities.
• Service Fit: They determine if the proposed solution aligns with the organization's standard service catalogue and can be delivered with existing capabilities.
• Due Diligence: Service Assurance performs due diligence on potential clients, reviewing their requirements, technical environment, and any potential challenges.
• Go/No-Go Decisions: They provide input on whether to pursue an opportunity based on their assessment of risks, resource availability, and potential for success.
• Act as Technology Infrastructure SME for Network & Security Design. (Critical)

2. Standardization Check:

• Mapping to Standards: Service Assurance ensures that proposed solutions map to standardised service offerings, configurations, and delivery processes.
• Deviation Management: If customization is required, they assess the impact of deviations from standards and ensure they are documented and approved.
• Knowledge Base: They maintain a knowledge base of standard services, configurations, and best practices to guide solution design and delivery.

3. SLA Negotiations:

• Realistic SLAs: Service Assurance works with Sales, Pre-sales and Delivery to define SLAs that are realistic, measurable, and achievable based on the organization's capabilities and resources.
• Performance Metrics: They establish clear performance metrics and measurement methods to track SLA compliance.
• Risk Assessment: They assess the risks associated with meeting specific SLAs and identify potential mitigation strategies.

4. Risk Assessment:

• Proactive Identification: Service Assurance architect proactively identifies potential risks across all stages of the service lifecycle, including technical, operational, financial, and reputations risks.
• Risk Analysis: They analyse the likelihood and impact of identified risks, using tools like risk matrices and probability assessments.
• Mitigation Planning: They develop and implement risk mitigation plans, outlining specific actions to reduce the likelihood or impact of risks.

5. Sizing and Scoping:

• Resource Estimation: Service Assurance works with Delivery to accurately estimate the resources required to deliver the proposed solution, including personnel, technology, and time. He/she will also be based on Standard Service Catalogue and sizing calculator as a base to do the estimate. Any deviation of the costing, will need to be signed off and any major deviation will need to be documented as risk.
• Scope Definition: They help define the scope of work, ensuring it is clearly documented and agreed upon with the client.
• Costing and Pricing: They provide input on costing and pricing models to ensure profitability and competitiveness.

6. Continuous Improvement:

• Performance Analysis: Analyse service delivery performance data to identify trends, areas for improvement, and opportunities to optimize processes and efforts sizing in the Standard Service catalogue.
• Innovation: Explore new technologies, methodologies, and best practices to enhance service delivery and drive continuous improvement.

You Bring:

1. Education:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• Relevant certifications are highly valuable, such as ITIL (Information Technology Infrastructure Library), Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advance Design. etc.

2. Experience:

• Years of Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architect or IT service management
• Service Design and Delivery: Proven experience in designing, implementing, and managing IT services, with a focus on quality, reliability, and efficiency.
• Risk Management: Demonstrated experience in identifying, assessing, and mitigating risks associated with IT service delivery.
• SLA Management: Experience in defining, negotiating, and managing service level agreements (SLAs).
• Compliance and Governance: Experience in ensuring compliance with relevant industry regulations, standards, and legal requirements.
• Process Improvement: Experience in analysing and improving service delivery processes to enhance efficiency and effectiveness.

3.Technical Skills:

• IT Infrastructure: Strong understanding of IT infrastructure components, including networks, servers, storage, and databases.
• Cloud Computing: Familiarity with cloud computing platforms and services (e.g., AWS, Azure, GCP).
• Automation: Knowledge of automation tools and technologies used in service delivery (e.g., RPA, scripting).
• Monitoring Tools: Experience with service monitoring and management tools.
• Data Analysis: Ability to analyse service performance data to identify trends and areas for improvement.

4.Soft Skills:

• Communication: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• Collaboration: Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Leadership: Demonstrated leadership skills, with the ability to influence and guide others.
• Presentation Skills: Ability to create and deliver effective presentations to stakeholders.

5.Beyond the Basics:

• Experience in the SI is a must.
• Consulting Experience: Prior experience in a consulting role can be beneficial, as it often involves working with different clients and solving diverse challenges.
• Agile and DevOps: Familiarity with agile methodologies and DevOps practices is increasingly valuable in today's fast-paced IT environment.

Job Description

• Accountable and ownership over customer’s/supplier’s implementation and maintenance of company's standard Quality ManagementSystems
• Handle and develop management in areas of qualification, audits, continual assessments, engineering change and qualitynonconformance issues
• Seek continuous improvement in process, policy, and procedures.
• Identify and set KPI metrics using reporting tools to fulfil standards and regulations
• Work with internal stakeholders in supplier development/customer requirements to ensure procedures and specification compliance bysuppliers
• Track, analyze and evaluate of supplier performance weekly/monthly trends
• Track and maintain customer/supplier quality indices· Coordinate and facilitate all CAPA activities (internal and external)
• Assist in planning and execution of all certification audits· Develop, update, and maintain QMS training materials for customers / suppliers
• Develop proper coordination internally to ensure timely submission, escalate and proactively resolve overdue quality related issues anddocumentation deadlines
• Other ad-hoc tasks as directed by the Department Manager
• Other duties as assigned

Qualifications

• Bachelor's degree (or equivalent experience) in Engineering with Quality Concepts or related field.
• Preferred: Bachelor’s in Electronics or Mechatronic with Quality Engineering as a minor.
• Bachelor's degree with at least 4 years, all aspects of Quality Engineering experience in the high technology industry
• Familiarity with Electrical and Electronic manufacturing, Motor manufacturing and assembly, and/or semiconductors
• Overseas / cross-cultural / cross-geographical experience
• Excellent written and oral communication skills with the ability to communicate ideas in both technical and user-friendly language internallyand externally

Other Information

Skillset(s) Requirement:·

• Experience in customer/supplier quality management processes
• Good Understanding of Quality Management Systems, ISO9001, 14001, 45001
• Professional ISO9001 auditor Certification
• Ability to work under pressure, establish priorities and deliver to fixed dates. Understand and manage the critical path
• Fluent with Microsoft office systems
• Strong in customer/supplier documentation control, records and CAPAs
• Excellent time management, organizational, and problem-solving skills
• Ability to anticipate issues and proactively propose and negotiate solutions.
• Excellent attention to details
• Maintain a mindset of continuous improvement, in terms of efficiency of internal and external processes, customer satisfaction andoptimization
• Able to join or lead conference calls occasionally outside normal business hours
• Good interpersonal skills with internal team.
• Willing to travel for work, if any (up to 5% travel)
• Looking for Singapore Citizen or PR ONLY if possible.

Attributes:

• Highest regard for Honesty and Integrity
• Open, and Supportive in work
• Willing to learn
• Zero politics

Job Summary:

• Salary: $3,000 - $3,200
• 5 days; 8am - 5pm
• Location: Gul Way
• VB + Medical Insurance

Job Responsibilities:

• Ensuring operators accurately record quality data in Quality Test Reports (QTR)
• Conducting random inspections (receiving, in-process, and final) and updating records
• Preparing Certificates of Analysis (COA) for customer deliveries
• Implementing “5S” and food safety requirements on the production floor
• Conducting various tests (Drop Test, Hydraulic Pressure Test, Leak Proof Test, etc.) for IBC products
• Preparing design and test reports, and managing product samples for HQ
• Following and enforcing Safety, Health, Environment & Quality (SHEQ) procedures
• Assisting with ISO 9001, FSSC 22000, and customer audit requirements
• Training new employees on safety and quality standards

Additional Information:

• Min Diploma/ Bachelor Degree in Engineering or equivalent in Engineering
• Possess 3-4 years of experience in QA and QC in Plastic packaging

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Ong Xinyu Charmaine
Registration Number: R24122875
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)