Customer Service Specialist – Join Our Growing Team!

Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving issues, and providing exceptional service. Fluency in English and Mandarin Chinese is a must.

Key Responsibilities:

• Respond to customer inquiries promptly.
• Troubleshoot and resolve customer issues efficiently and effectively.
• Provide excellent customer service and build strong customer relationships.
• Maintain accurate records of customer interactions.
• Contribute to a positive and productive team environment.

Requirements:

• Excellent communication and interpersonal skills (English and Mandarin).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• New graduates are encouraged to apply.

Salary: $1800 - $2000 (Part time)

Working hours: 6pm-11pm (5hrs)

Working days: 5 days/ week

Job Description

• Implement online and digital marketing using SEM, email, content marketing, Facebook/Instragram/Tiktok ads etc. to generate leads across all online platforms
• Develop and manage social media and digital marketing content for social media, company website, in-house app etc
• Build and manage the company’s social media profile and presence
• Engage audience with various kinds of photography or video-based content for marketing purposes and brand awareness
• Manage and respond to social media audience on various platforms
• Analyze social media trends and explore new ways to engage and identify new social networks
• Assist with planning and executing of marketing campaigns
• Monitor progress of campaigns using various metrics and submit reports of performance
• Work with internal and external vendors whenever required
• Provide administrative support and other ad-hoc duties as assigned by Director
• Assist in tracking of marketing campaign performance and prepare reports for submission
• Provide data mining support
• Plan and implement advertising and promotional campaigns
• Assist in monitoring of Advertising and Promotional spend
• Assist in store marketing activities and set up display items activities
• Support in managing the PR issues on social media platform. (customer’s feedback and comments)

Requirements

• At least Diploma/ITE/Degree in Digital Marketing, Mass Communications or other relevant disciplines
• Relevant working experience in Copywriting or Social Media platform, ideally within F&B/FMCG/Retail sectors
• Highly creative and with attention to details
• Has a good understanding of consumer behaviour and trends
• A hands-on and result-oriented person
• Able to work well under pressure and tight deadlines
• Experience in Google Analytics and digital media optimization
• Proficient in social media software and graphic design software (e.g. Adobe Photoshop and Indesign)
• Proficient in video and filming and editing software (e.g. Premiere Pro)
• Social media savvy
• Creativity and commercial awareness
• Ability to multitask in a fast-paced environment
• Bilingualism is preferred (English and Chinese) to liaise with Chinese speaking associate

Interested parties, please send your resume here and we will get back to you as soon as possible.

Contractual Period: 6 Months

Working Hours:

Mon - Fri, 9am - 6pm

Responsibilities:

• Responsible for all KYC and procurement activities within the Singapore office, the role will be liaising frequently with HQ to establish an efficient and practical KYC flow to meet the commercial demand in the Singapore office;
• Understand Aramco Trading KYC requirements/process;
• Initiate KYC registration with counterparty upon request from all internal stakeholders primarily with traders;
• Support preliminary review of KYC documentations before submitted to BP Management;
• Communicate Aramco Trading’s KYC requirements clearly to counterparties;
• Constant liaising with Compliance Team to understand gaps to complete KYC registration;
• Provide requested KYC data/documentation to counterparties to register Aramco Trading as their qualified counterparty;
• Regular tracking of KYC registration status and case follow-up;
• Submit KYC request on BP Management portal;
• Support modification of KYC information on BP Management portal;
• Support KYC update/refresh for registered counterparties;
• Cross departmental collaboration;
• Streamline processes and document workflow into a user guide

Requirements:

• Prior knowledge of KYC workflow and process is a MUST.
• Candidate from Financial institution or commodities trading with a good understanding of the trading business will be a plus.
• Good personal and communication skill
• Ability to prioritise and work under time pressure
• Self motivated to solution orientated to get KYC done in an efficient manner
• High integrity

How to Apply:

Please prepare your updted resume (Include your current salary and expected salary) and email to [email protected] or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner anD Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

Internal Code: AI25003

*Internship period: January 2025 onwards (6 months internship period)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.

Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

What will you do?

· Follows the instruction of test leads, test manager and/or project managers.

· Test newly developed and existing software, features, and record any bugs or performance issues.

· Assist in developing detailed, comprehensive, well-structured cases and review test result to determine system's functionality.

· Design, develop and execute manual test cases

· Design, develop and execute automation scripts using open source tools

· Manage and track to ensure proper closure of defects detected during testing

· Liaise with internal teams (e.g. developers and project lead) to communicate on bugs

We regret that only applicants with IT background (work experience/academic background) will be considered.

Requirements

· Positive mindset, and willing to learn new knowledge not taught in school.

· Strong background knowledge of programming languages such as Java, Python, JavaScript, Typescript.

· Meticulous eyes for detail

· Ability to work with minimal supervision

· Keen user of mobile applications

· Proficient in English (verbal and writing)

· Strong & effective interpersonal and communication skills, motivated, good attitude, responsible, proactive and an energetic team player will be a plus.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Company Overview:
Our client, a forward-thinking company, is seeking an AI Integration Specialist skilled in using AI platforms like ChatGPT and other business support tools. The successful candidate will help drive efficiency by integrating AI-driven solutions across various business areas, enhancing productivity, and streamlining workflows.

Job Summary:
As an AI Integration Specialist, you will support our client's business by implementing and utilizing AI tools to optimize operations, improve customer interactions, and deliver actionable insights. You will collaborate with cross-functional teams to automate processes and ensure the smooth integration of AI across the company’s departments.

Key Responsibilities:

• Leverage AI tools, including ChatGPT, to automate customer service interactions, content creation, and internal communications.
• Research and recommend AI platforms that align with the company's goals to streamline operations.
• Work with various teams to implement AI-driven solutions for marketing, customer service, and business development.
• Provide training and guidance to employees on using AI tools effectively.
• Analyze data produced by AI platforms and create reports to support strategic decision-making.
• Keep abreast of emerging AI trends and tools, recommending innovative solutions for business improvements.
• Contribute to lead generation and business development efforts using AI tools.
• Develop strategies to automate workflows, reducing manual processes and increasing operational efficiency.

Qualifications:

• Proven expertise in using ChatGPT and other AI platforms in a business setting.
• Familiarity with CRM systems, automation platforms, and data analytics tools.
• Strong problem-solving skills and a creative approach to AI-driven solutions.
• Excellent communication skills and the ability to collaborate across departments.
• Experience with data analysis and the ability to generate actionable business insights.
• A degree or relevant certification in AI, IT, or related fields is preferred but not mandatory based on experience.
• Previous experience in automating workflows and improving business operations using AI is a plus.

Nice-to-Have:

• Experience with additional AI tools like Jasper AI, CRM (In-House) HubSpot, or Zoho CRM.
• Prior experience in a business development role or working with customer service teams.
• Basic coding or scripting knowledge for automating tasks.

Benefits:

• Opportunity to work with a dynamic company at the forefront of AI integration.
• Flexible working conditions with potential for remote work.
• Competitive salary and benefits based on experience.
• Opportunities for professional growth and development in the AI and tech space.

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

This position is responsible for conducting audit checks to ensure that products meet the established standards, This role also supports the achievement of Company quality target.

1. Confirm to quality standard and quality processes

• Inspect in-coming and outgoing products according to policies standard.
• Perform all product processes within section (eg, QC,SAO), Reworks, Repairs, Defective photo-taking

2. Contribute to continuous improvement

• Maintain Integrity accuracy and completeness of Supplier invoice data and QC data in system
• Establish standard operating procedures and conditions for handling storage and checklist of stock.

3. Perform other ad-hoc duties as assigned.

Requirements

• At least 1 year of experience in Gold quality control in retail jewellery preferred
• If no QC experience in retail jewellery then at least 1 year of experience in QC control in manufacturing
• At least Diploma in any discipline
• Basic understanding of production methods.
• Attention to detail
• Able to use basic MS Office.
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

Summary: As part of our continued efforts in digitalisation, we are looking for a talented and experienced SEO/SEM Specialist to join us in the HQ office based in Singapore. As a part of the digital marketing team managing the digital assets for our various B2B and B2C portfolios and brands, you will play a pivotal role in optimizing our websites and apps and strengthening our digital presence in international markets. This role requires you to implement effective, results-driven SEO and SEM strategies to optimize our online visibility and outreach, establish strong and competitive web presence across search engines and paid channels, manage edm marketing, and achieve effective goal conversions.

Responsibilities:

• Develop, execute, and optimize comprehensive SEO/ SEM strategies that align with the business and brand’s goals, ensuring improved website rankings and higher visibility in organic search results.
• Manage and implement on-page, off-page and technical SEO
• Conduct detailed keyword research and analysis to identify opportunities and inform content strategies, ensure content copy optimization, and achieve competitive positioning.
• Perform ongoing competitor analysis to understand the business and digital landscape to identify trends, opportunities and gaps in competitors’ SEO, SEM, and digital marketing strategies. The regular findings should contribute and steer our own strategies and implementations.
• Conduct digital media forecast, planning, and execution for Google Ads and other paid online and display advertising channels, bid management and budget optimization for maximum ROI.
• Oversee the health of our digital assets and collaborate with developers to identify and fix any technical issues and ensure SEO best practices are properly implemented
• Manage lead generation and email marketing campaigns, which include optimize landing pages to drive conversions and improve the user experience.
• Monitor, analyse and report on campaign performance success, covering key metrics and KPIs, such as website traffic, rankings, click-through rates, conversions, and return on ad spend (ROAS), complete with data and insights presentation and actionable plans.
• Stay on top of the latest digital trends and algorithm updates to ensure our websites and social media activities remain compliant and competitive.

Requirements:

• Proven relevant qualifications and minimum 3 years of experience in similar SEO/SEM role with a strong track record of managing PPC budgets, improving rankings and driving paid search campaigns.
• Proficient with hands-on implementation experience with SEO/ SEM consoles and third-party tools, such as GA4, Google Ads, SEMrush, Moz.
• Strong understanding of digital and performance marketing, programmatic advertising and display networks, and relevant data analytics.
• Up-to-date knowledge of search engine algorithms and best practices in web and mobile SEO.
• Skilled in HTML, CSS and JavaScript for SEO purposes would be a bonus.
• Ability to work independently and as a pro-active team member, have a data-driven mindset, with strong analytical and problem-solving skills.

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Mechanical), Aeronautical or equivalent. Civil / Chemical engineering graduate is also welcome.
• Required language(s): English.
• At least 1 Year(s) of working experience in the related field is required for this position. Candidate with no experience is also welcome!
• Required Skill(s): Computational Fluid Dynamics, Autocad, Solidworks, Finite Element Analysis.
• A team player.
• Good interpersonal skill.
• Regular working hours

A warranty lead is a hands-on person, who should have done post go-live support before, managing the defect fixing by a dedicated dev team, test team and analyst, focusing on defect triage, ability to communicate with the 3PP. This was a complex SI delivery, we need someone who can both technically manage the teams, and also with strong client-facing skills, able to produce clear reports and status updates, with the ability to explain complex technical issues to non-technical stakeholders. Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality for Post Go-Live Support.

Requirements:

• Technical understanding of production support of a CRM project with Salesforce and CloudSense, integration layer, order management and billing.
• ITIL and IT Service Management background
• Defect triaging and issue management
• Experience with reporting the production status, SLA and KPIs in a telco project.
• Should be able to manage the prioritization and planning of a team of support developers and testers.

The employer is an electronic product company,

Job description:

- Responsible for checking the electronic screens, appearance and packaging of Apple phones and iPads, etc.

- No experience required, careful, good eyesight

- Annual leave and sick leave are the same as the Ministry of Labor, bonus 13 salaries depend on the company's profitability and personal performance

We’re looking for a Intrawise Specialist to join our growing team in Singapore.

About the Intrawise specialist (IWS) role:

The Intrawise Specialist is the intermediate level role in Wise’s Third Party Management Team. Specialists are the main drivers to run independent projects, for achieving Wise’s mission… and being able to measure and assess the impact of outcomes. In this role, our team members have the opportunity to gain a solid understanding of our internal services, how Wise leverages its scale to support teams across the globe and most importantly, their impact on our customers.

Expectations and Responsibilities for the Intrawise Specialist:

• Process Development and Project Management – Lead the creation of new processes on IntraGroup Governance from scratch and enhance existing ones. Utilise innovative solutions to improve intra-group operations (i.e. contracting, SLA monitoring etc) and drive overall efficiency and effectiveness.
• SLA Management – Oversee company and group wide agreed SLA’s, address ad-hoc issues, collaborate with SLA providers and country managers (receivers of services), to maintain and expand relationships.
• Regulatory reporting - Create and present monthly presentations outlining all Intercompany SLA and KPI performance, ongoing issue management, breaches, new services and mitigation planning.
• Collaborate – Collaborate with Wisers to work redrafting and defining new SLA’s, contributing your expertise and skills to achieve project goals especially on a global scale.
• Reporting Oversight – Autonomously oversee all SLA’s monitored around Wise, ensuring efficacy and reliability through SLA and KPI supervision
• Effective Communication – Independently lead communication with key stakeholders, fostering effective dialogue between internal stakeholders with different management structures; adeptly handle challenging discussions with professionalism and empathy.
• Relationship Building – Recognise the importance of building effective relationships within the team, with key stakeholders and across the organisation. Foster strong connections to enhance collaboration, provide assistance, and share critical information

The Intra Wise specialist is reporting directly to the Intrawise Lead.

You are the perfect fit if you have:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.
• Excellent time and project management skills.
• Strong relationship-building and communication skills.
• Analytical mindset with a focus on problem solving.
• Have strong knowledge of SLA’s and KPI’s and their importance in company performance improvement
• Understanding of regulatory requirements and impact regulators have to Wise
• A "can do" attitude and a passion to tackle challenges.
• A creative, constructive mindset that helps to improve processes

A bit about our team and how you’ll be fitting right;

From the above, the role allows someone to come in and take a working solution to the next level. Bringing internal stakeholders across the company and improving a process to be a seamless and controlled solution that has a lot of visibility internally and externally. IntraWise is growing in size and requirement across the company.

In return, we ensure that you'll have a like-minded and supportive team to work with, where you can be confident in working independently in a fast paced environment.

We’re looking for someone who never gets settled and keeps giving feedback to the team on the procedures we have built. If you have ideas on how to improve processes, we guarantee that you'll be heard! Our team covers many areas all across the company, meaning that you will have a chance to explore and develop yourself in the directions you prefer.

If you're interested in the position, please apply on the latest 25th October by submitting your CV and Cover Letter. In your cover letter, please answer the following question:

1. "Based on your understanding of intragroup governance within FinTechs and banks, identify and discuss three significant challenges currently faced by the industry. Please provide a brief explanation for each challenge and suggest potential strategies or approaches to mitigate these challenges, with a response of up to 500 words"

#LI-RS1

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Join the Singapore Civil Defence Force (SCDF) - The Life-Saving Force

We are a team of elite emergency response professionals from the Fire and Rescue Service (FRS) and the Emergency Medical Service (EMS), that are dedicated to saving lives and protecting property. Join us to be part of a family that strives to safeguard and make a difference in the lives of our citizens, in both peacetime and emergency.

Lifesaving. It's Life Changing!

What the role is

The Work-Study Diploma (“WSDip”) programme by SCDF offers an excellent option for individuals navigating the post-ITE graduation phase, providing a blend of academic pursuit and practical work experience, thus offering the benefits of both realms. It enables them to advance their studies without financial worries and receive a monthly salary.

Those holding NITEC or Higher NITEC qualifications and eager to join the Lifesaving Force upon graduation may find enrolling in a WSDip program appealing. This pathway allows them to simultaneously work, earn a salary, and pursue a diploma.

Upon joining SCDF, officers can look forward to securing stable full-time employment with an enticing remuneration package. They can also stand to earn between $2,450 to $3,550, inclusive of monthly frontline allowances.

What We Are Looking For:

The WSDip program is a workplace training initiative available for individual who are ITE graduates.

• NITEC Certification with a minimum GPA score of 2.0; or any Higher NITEC Certification.
• Full colour vision
• Male applicants must be PES B2 and above;
• Minimum pass standard for IPPT;
• For Pre-enlistees, there will be a 5-year Minimum Term of Engagement (MTE) bond in lieu of the National Service’s obligation.

Sign On Bonus

Newly recruited trainees will receive a sign-on bonus of $30,000. This sum will be disbursed in two tranches: $12,000 upon signing the contract and $18,000 upon confirmation.

As valued members of SCDF, employees stand to benefit from a range of perks and privileges, including:

• Annual increments
• Performance bonuses
• 14 to 18 days’ vacation leave (inclusive of other leave types)
• Medical and Dental Subsidies
• Employee Welfare benefits
• Yearly $700 learning and development subsidies to better support MHA’s officers’ professional and personal growth, health and well-being.
• Strategic Payment Scheme e.g. cash payouts of three months (Lieutenant and below) quantum upon reaching their 3, 6, 9, 12, 15, 20, and 25 years in service.
• Invest Retirement Package - A contribution equivalent to 7.75% of your gross salary will be credited monthly into your retirement account.
• Group insurance
• Obtain a Fire Safety Manager Certification
• Obtain an Emergency Medical Technician Certification
• Obtain Class 3, 4 and/or 5 Driving Licenses

Upon completing the WSDip, trainees will continue to progress in the SCDF with more exciting career opportunities, as they are deployed to specialised roles with higher rank(s).

What you will be working on

Trainees under the course will join SCDF and become Fire and Rescue Specialists tasked with safeguarding lives and property in various emergency situations. As part of their duties, they will utilise their training to respond to fires, medical emergencies, and other rescue missions. Responsibilities include deploying firefighting techniques, conducting rescue operations, and providing medical assistance to those in need.

The hands-on training will comprise 80% of the course, allowing trainees to gain practical experience in real-world scenarios. The remaining 20% will consist of off-the-job training on campus, providing theoretical knowledge and enhancing skill development. Joining SCDF offers not only the opportunity to serve the community but also the chance to make a significant impact by safeguarding lives and property during emergencies.

As a WSDip Programme trainee, you can expect a comprehensive career pathway that includes the Fire and Rescue Section Commander course and Emergency Medical Technical training. After completing the relevant training, trainees will undergo the 2.5-year WSDip Programme while being stationed at a Fire Station. Frontline officers are eligible for allowances of up to $300

For more information, please visit the following links

https://www.scdf.gov.sg/home/join-us/uniformed-positions/scdfwsdip

Career Microsite (Interactive Experience on Career Journey) - scdfcareers.sg

Join the Singapore Civil Defence Force (SCDF) - The Life-Saving Force

We are a team of elite emergency response professionals from the Fire and Rescue Service (FRS) and the Emergency Medical Service (EMS), that are dedicated to saving lives and protecting property. Join us to be part of a family that strives to safeguard and make a difference in the lives of our citizens, in both peacetime and emergency.

Lifesaving. It's Life Changing!

What the Role Is

Be the source of courage and compassion. As a Paramedic Specialist (PRS) with the SCDF, you will be trained to provide first-class prehospital care. When others panic, you are calm and quick to assess and address the patients' needs.

As you progress in your career, you can expect to take up higher appointments such as chief paramedic, paramedic instructor, medical training coordinator etc. In addition, each officer will have an opportunity to further their clinical knowledge and be a Level 4 Certified Paramedic. Good performing PRS can also look forward to accelerated advancement opportunities, where they can be directly promoted to the rank of lieutenant and beyond.

Upon joining SCDF, you can look forward to securing stable full-time employment with an enticing remuneration package. Candidates can stand to earn between $2,450 to $3,550, inclusive of monthly frontline allowances.

What we are looking for

• Diploma from Polytechnic, Higher NITEC in Paramedicine & Emergency Care, IB, NUS High School, NAFA, LASELLE
• Full colour vision
• Male applicants must be PES B and above
• Minimum pass standard for IPPT[BL2]
• For Pre-enlistees, there will be a 5-year Minimum Term of Engagement (MTE) bond in lieu of the National Service’s obligation.

Sign On Bonus

As a successful applicant, you will receive a $30,000 sign-on bonus (subject to eligibility) upon emplacement.

As valued members of SCDF, employees stand to benefit from a range of perks and privileges, including:

• Annual increments
• Performance bonuses
• 14 to 18 days’ vacation leave (inclusive of other leave types)
• Medical and Dental Subsidies
• Employee welfare benefits
• Yearly $700 learning and development subsidies to better support MHA’s officers’ professional and personal growth, health and well-being.
• Strategic Payment Scheme e.g. cash payouts of three months (Lieutenant and below) quantum upon reaching their 3, 6, 9, 12, 15, 20, and 25 years in service.
• Invest Retirement Package - A contribution equivalent to 7.75% of your gross salary will be credited monthly into your retirement account.
• Group insurance

For more information, please visit the following links

SCDF Corporate Website (Career Pathway and Renumeration) - https://www.scdf.gov.sg

SCDF Career Microsite (Interactive Experience on Career Journey) - scdfcareers.sg

We are representing our IT Solutions provider client in looking for the following.

Quality Engineer

Responsibilities

• We are looking for a committed professional to lead quality assurance and testing initiatives across government agencies, driving meaningful improvements and ensuring the delivery of reliable, user-focused solutions.
• You will be part of the Quality Assurance and Testing team to support the work of our colleagues at the various agencies through establishing QA and Testing processes, best practices, implement tools and test automation.
• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.

Requirements

• Minimum Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Around 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Occupation

Chemist Cum Quality Control

Job Description & Requirements

We are an OEM Skin care manufacturing company in Singapore. Visit our website to find out more on what we do. www.harmonyskinlab.com

Responsibilities include:

1. Performed QA/QC on goods received and finished products

2. Prepare formulation for both R&D and production

3. Assist in end to end of the manufacturing process from product design to completion of the product (incl.management of outsource third party manufacturing vendor(s))

4. To prepare and support GMP Audit

Qualifications:

Chemistry or related field of study.

The successful candidate will have the following experience and skill set:

1.Candidate with laboratory experience preferred

2. GMP experience preferred but not necessary

3. Good organizational and documentary skillset

Job Description

• Sales coverage for Aesthetic Clinics and Beauty Spa
• Manage existing accounts
• Develop new business opportunities.
• Identify prospects, develop market segments, generate leads and promote our product offering
• Build and maintain positive relationships and rapport with stakeholders

Requirements

• Diploma or ‘A’ levels
• Min. 2 years of sales experience in the same industry preferred
• Meticulous and able to work independently in a fast-paced environment
• Results-oriented, good communication and correspondence skills

Job Responsibilities:

- Responsible to maintaining the company's digital print and production process. As an integral part of the company's main service of creating high quality prints such as brochures, pamphlets, stickers, banners and textiles.

- The role also encompasses final artwork, having an attention to detail and doing minor changes to the last approved version of a digital file before it is sent to print.

- Maintain stock inventory record

Requirements:

- be driven, a real go-getter,

- able to work in tight deadlines,

- have the right learning attitude,

- able to carry relative heavy loads (eg. media rolls)

Job Overview:

As a Pre-Sales Consultant, you will be responsible for engaging and following up with clients on selected and qualified opportunities to help drive deal closures and contract awards. You will support the entire sales lifecycle, from gathering client requirements to developing technical solution proposals and presentations. Your role involves close collaboration with the Account Managers, Service Delivery, and Product Development teams to ensure accurate technical and functional alignment with client needs.

Key Responsibilities:

• Client Engagement: Lead pre-sales activities to engage clients, gather and clarify requirements, and support the sales team throughout the lifecycle of the opportunity.
• Requirements Gathering: Work closely with Account Managers to solicit and gather client requirements, establish a baseline, and use it to develop technical write-ups and specifications as inserts for proposals.
• Proposal and Presentation Support: Prepare high-level conceptual solution descriptions, functional specifications, entity relationship diagrams, business workflows, project schedules, and other relevant materials for proposals. Also, create and deliver compelling presentation materials tailored to client needs.
• Product Knowledge: Maintain a deep understanding of the company’s product development roadmap and industry-specific technological advancements. Conduct product demonstrations and application walkthroughs for potential clients, ensuring competency across assigned customer industry segments.
• Solution Development: Collaborate with the Service Delivery and Product Development teams to generate proposed solution write-ups, including functional and technical specifications, success factors, dependencies, and high-level project plans.
• Client Presentations: Actively participate in client proposal presentations, providing technical clarifications, answering questions, and refining proposed solutions based on feedback from clients and internal stakeholders.
• Market Research: Stay updated on industry trends and technological developments relevant to your assigned segments to help position the company’s solutions competitively.

Personality: sense of ownership, responsibility, logical thinking, and effective planning, being proactive, details-oriented, and as a team player, also being firm and persuasive, and being honest. Good email writing skills, as well as good interpersonal communication and negotiation skills, including public speaking.

Language: Proficient in English (oral and written)

IT Literacy: Microsoft office suite, Google functionalities, Adobe Photoshop, various other designing tools and online team collaboration tools.

To identify business solutions, business analysts should be fully aware of existing technology platforms and emerging technologies to determine potential outcomes they can achieve through current applications and new offerings. Designing business-critical systems and testing software tools.

Email your CV or Resume to [email protected]

Join the Singapore Civil Defence Force (SCDF) - The Life-Saving Force

We are a team of elite emergency response professionals from the Fire and Rescue Service (FRS) and the Emergency Medical Service (EMS), that are dedicated to saving lives and protecting property. Join us to be part of a family that strives to safeguard and make a difference in the lives of our citizens, in both peacetime and emergency.

Lifesaving. It's Life Changing!

What the Role Is

Be the source of courage and compassion. As a Fire and Rescue Specialist (FRS) with the SCDF, you will be trained to be a motivated leader skilled in fire prevention, fire response, fire investigation, emergency rescue and equipped with Emergency Medical Technician (EMT) skills. Opportunities for further specialisation (e.g. Disaster Assistance Response Team, Hazardous Material Specialist, Marine Specialist) and skills upgrade across a myriad of career pathways will also be available after foundational postings.

As you progress in your career, you can expect to take up higher appointments such as Fire Station Deputy ROTA Commander, Fire & Rescue Instructor, etc. Good performing FRS can also look forward to accelerated advancement opportunities, where they can be directly promoted to the rank of lieutenant and beyond.

Upon joining SCDF, you can look forward to securing stable full-time employment with an enticing remuneration package. Candidates can stand to earn between $2,450 to $3,550 , inclusive of monthly frontline allowances.

What We Are Looking For

• Minimum educational qualifications: GCE A-Level, Higher NITEC, Diploma from Polytechnic, IB, NUS High School, NAFA, LASALLE, ITE (excluding Culinary Arts)
• Full colour vision
• Male applicants must be PES B and above.
• Minimum pass standard for IPPT (conducted annually)
• For Pre-enlistees, there will be a 5-year Minimum Term of Engagement (MTE) bond in lieu of the National Service’s obligation.

Sign On Bonus

As a successful applicant, you will receive a $30,000 sign-on bonus (subject to eligibility) upon emplacement.

As valued members of SCDF, employees stand to benefit from a range of perks and privileges, including:

• Annual increments
• Performance bonuses
• 14 to 18 days’ vacation leave (inclusive of other leave types)
• Medical and Dental Subsidies
• Employee welfare benefits
• Yearly $700 learning and development subsidies to better support MHA’s officers’ professional and personal growth, health and well-being.
• Strategic Payment Scheme e.g. cash payouts of three months (Lieutenant and below) quantum upon reaching their 3, 6, 9, 12, 15, 20, and 25 years in service.
• Invest Retirement Package - A contribution equivalent to 7.75% of your gross salary will be credited monthly into your retirement account
• Group insurance
• Obtain a Fire Safety Manager Certification
• Obtain an Emergency Medical Technician Certification
• Obtain Class 3, 4 and/or 5 Driving Licenses

For more information, please visit the following links

SCDF Corporate Website (Career Pathway and Renumeration) - https://www.scdf.gov.sg

SCDF Career Microsite (Interactive Experience on Career Journey) - scdfcareers.sg

Job Scope:

• Responsible for full spectrum of the Company’s quality standard
• Issue, maintain and file all QA reports (e.g. 8D report)
• Ensure maintenance of proper records pertaining to quality related issues
• Send QA reports to vendors
• Ensure timely closure and response of all QA issues
• Ensure effective corrective action taken for all NCR/CAR issued
• Follow up with vendors on their corrective action for rejected parts
• On-site audit at vendor’s location whenever required
• Conduct FA inspections
• Issue, maintain and file FA reports
• Maintain and upkeep Quality Management System and Quality System Procedure in accordance to ISO9001

Trait, Skills and Qualifications:

• Diploma / Degree in Electronics Engineering
• Possess knowledge of ISO9001
• Knowledge on ERP system would be an added advantage
• Resourceful and able to work independently
• Good at problem solving, negotiating and communicating
• · Team player

Job Information

· Salary Package: Basic (starting from 2k) + Performance Bonus

· Other Benefits: Medical & Dental coverage

· Working Days: Monday – Friday + Half-day Saturday

· Working Hours: 8.30am – 5.30pm (Weekdays), 8.30pm – 12.30pm (Saturday)

· Working Location: Ubi/Eunos

· Job Contract: Full-time Permanent role

Responsibilities

• Perform daily, weekly & monthly inspection reports.
• Analyse and trouble-shooting production quality issues.
• Material receiving inspection
• Disposition of non-conforming products (incoming & outgoing).
• Handle customers’ complaint (CAR) with effective corrective actions.
• Provide training to QC inspectors.
• Liaise with client inspector on inspection point(s).
• Conduct regular line audit and drive for quality improvement.
• Conduct internal ISO audit and manage external customer audit.
• Conduct PMI, Pressure & PT tests
• To keep and update all the Welding Procedure Specifications (WPS) and
  Procedure Qualification Records (PQR)
• To keep and update all non-conformance reports (NCR), follow-up sheet, calibration status report of measuring and test equipment.
• Carry out any other duties as and when assigned by the immediate supervisor or higher management.

Requirements

• 2 years relevant working experience in related industries
• ASNT Level II
• Attention to Detail
• Strong written and verbal communication skills
• Effective time management
• Independent & keen learner
• Flexible and adaptable
• Able to manage high levels of stress
• Proficient in Microsoft applications: Outlook, Excel, Word, Power Point, etc.

Key Responsibilities: Test Strategy and Planning:

● Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle. ● Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing. Automation and Tooling: ● Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing. ● Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability. Quality Assurance: ● Conduct contract testing with Pact.js to validate interactions between microservices. ● Perform thorough regression testing when bugs are resolved and new features are implemented. ● Collaborate with developers to ensure code quality and adherence to best practices. ● Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays. Cross-Functional Collaboration: ● Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software. ● Participate in agile ceremonies, providing QA insights and contributing to sprint planning. ● Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities. Issue Resolution and Reporting: ● Identify, document, and track software defects using industry-standard tools. ● Conduct root cause analysis for critical issues and implement corrective actions. ● Provide regular reports on QA activities, test results, and quality metrics. Mentorship and Leadership: ● Mentor junior QA engineers, fostering a culture of quality and continuous improvement. ● Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

Qualifications:

Education: ●Bachelor's degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus.

Experience: ● Minimum of 5 years of professional experience in Software Quality Assurance. ● Proven experience with automation testing, particularly using Cypress for E2E testing. ● Hands-on experience with performance testing tools like Gatling and Autocannon. ● Experience with contract testing frameworks such as Pact.js.

Technical Skills: ● Proficiency in JavaScript (TypeScript) and familiarity with Go. ● Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic. ● Experience with AWS services, Docker, and Kubernetes. ● Familiarity with CI/CD pipelines using GitLab and ArgoCD. ● Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis). ● Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch. ● Experience with logging and monitoring tools like Splunk or OpenSearch. Soft Skills: ● Strong analytical and problem-solving abilities. ● Excellent communication skills, both verbal and written. ● Ability to work collaboratively in a fast-paced, agile environment. ● Leadership qualities with the ability to mentor and guide team members