Job Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• Relevant Massage Certificate or Diploma is a plus.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

1. Leadership and Management: Quality Manager requires strong leadership committed to quality improvement. Leaders set the vision, goals, and strategies for TQE implementation, allocate resources, and provide support and guidance to employees.
2. Quality Planning: This involves setting quality objectives, identifying customer requirements, establishing processes to meet those requirements, and developing plans to achieve continuous improvement.
3. Training and Education: Quality Manager emphasizes the importance of training and educating employees at all levels of the organization to ensure they understand quality concepts, tools, and techniques, and can contribute effectively to improvement efforts.
4. Quality Control: Monitoring and measuring processes and outputs to ensure they meet quality standards. This may involve statistical process control, inspections, audits, and other quality control techniques.
5. Quality Improvement: Identifying opportunities for improvement, analyzing root causes of problems, implementing corrective and preventive actions, and continuously striving to enhance processes and products/services.
6. Customer Focus: Understanding customer needs and expectations, gathering feedback, and using it to improve products/services and enhance customer satisfaction.
7. Supplier Management: Working closely with suppliers to ensure they meet quality standards and deliver high-quality inputs, materials, and components.
8. Employee Involvement and Empowerment: Encouraging and empowering employees to participate in quality improvement efforts, share their ideas and suggestions, and take ownership of quality-related activities.
9. Measurement and Analysis: Collecting and analyzing data to track performance, identify trends, measure progress toward quality objectives, and make data-driven decisions.
10. Continuous Improvement: Establishing a culture of continuous improvement where all employees are encouraged to seek opportunities for improvement, experiment with new ideas, and learn from successes and failures.
11. Communication and Collaboration: Facilitating open communication and collaboration across departments and levels of the organization to ensure alignment of quality goals and efforts.
12. Documentation and Documentation Control: Maintaining accurate records of quality-related activities, processes, and outcomes, and ensuring proper documentation control to prevent errors and ensure compliance with quality standards and regulations such as ISO 9001-2015.

Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets. Be part of a busy exotic animal department located within a specialist-owned Emergency and Specialist Hospital in the metropolitan city of Singapore. We have all the bells and whistles- endoscopy, ultrasound, CT, MRI, radiography, and a full in-house laboratory. The exotics department is run by a boarded ECM specialist and staffed by an ECM resident and associate veterinarian. We have 24-hour emergency coverage provided by the ECC team overnight and access to a boarded internist, neurologist, and surgeon. Join us to provide advanced-level care for your exotic patients. Our team approaches every animal and its family with care and dedication, ensuring that every patient receives the best possible care.

Role Description:

The Associate Exotics Veterinarian is a full-time, on-site role located in Singapore. The successful candidate will have the opportunity to provide advanced veterinary care to a variety of exotic species, including birds, reptiles, and small mammals. Their daily responsibilities will include medical examinations, diagnosis, and treatments, as well as the performance of surgical procedures and emergency care. Additionally, the Associate Exotics Veterinarian will work closely with the rest of the veterinary team to ensure that patients receive the highest level of care and attention.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree or equivalent
• Licensure to practice veterinary medicine in Singapore
• Keen interest in exotic animal medicine
• Residency training or board certification in exotics is a plus but not necessary
• Demonstrated knowledge and experience working with birds, reptiles, and small mammals, including their anatomy, physiology, pathology, and behavior
• Effective communication and interpersonal skills, with the ability to communicate effectively with clients, colleagues, and support staff
• Ability to handle and restrain animals safely, and to recognize and manage anesthetic and surgical procedures
• A commitment to continuing education and professional development in the field of exotic animal medicine and surgery

Requirements:

The successful candidate will be an inspiring and confident team player with the following profile:

· Bachelor’s degree in computer science, engineering, or a related field (or equivalent experience).

· Proven experience as a full-stack Node.js developer, with a minimum of 6–9 years working on Node.js projects.

· Strong knowledge of JavaScript and proficiency in both front-end and back-end development.

· Experience with popular Node.js frameworks such as Express.js or Nest.js.

· Familiarity with front-end technologies such as HTML5, CSS3, and JavaScript frameworks like React or Angular.

· Proficiency in working with databases such as MongoDB or MySQL.

· Proficiency in business messaging products such as Gupshup, Twilio, WhatsApp BSP Platform, or similar platforms.

· Proficiency in Node.js for both front-end and back-end development.

· Experience in API development, RESTful APIs, and data interchange protocols, with an emphasis on Node.js-based solutions.

· Knowledge of cloud platforms (e.g., AWS, Azure, GCP) for scalable application deployment using Kubernetes or docker containers.

· Database management and SQL skills for data storage and retrieval.

· Proficiency in version control systems (e.g., Git) and CI/CD pipelines.

· Redis DB/ Rabbit n MQ or SQS

· Strong problem-solving and troubleshooting skills, especially with the aid of generative AI insights.

· Knowledge of version control systems, such as Git.

· Understanding of agile development methodologies and tools.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration abilities.

Responsiblities:

Beyond these specific experiences and qualifications, the successful candidate will also demonstrate the following:.

· Customer Focus: Provides satisfaction for both internal and external customers and creates partner relationships.

· Growth mindset: Excitement for innovation, trials, a positive attitude towards solving real-world challenges, and above all, a QUICK LEARNER.

· Communication (written & oral): Must have strong interpersonal skills and the ability to establish, develop, and maintain business relationships, in addition to excellent presentation and negotiation skills.

· Resourceful: The ability to find solutions and deliver results within a rapid-changing, entrepreneurial, technology-driven culture.

· Organized: Able to work independently, have effective time management skills, and have the ability to manage digital transformation projects; must be able to prioritize daily, weekly, and monthly tasks; and possess a “sense of urgency” to ensure deadlines are met.

· Team Player: Demonstrates a strong ability to support department staff members and managers and establish collaborative relationships with peers.

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant will use specialist subject expertise, knowledge of teaching and learning strategies and values of the School to contribute to the learning progress of students in their care, through planning and organising resources, as well as providing support to the children (ages 7 – 10) and their teachers.

The role reports to Head of Junior School through Head of Learning Support (Junior School).

Requirements:

• Minimum Diploma holder in Special Educational Needs and Disabilities or equivalent.
• Proven experience working with children who have a range of SEND and social, emotional needs.
• Experience working with Junior aged children will be an added advantage.
• Excellent command of written and spoken English.
• Sound Microsoft Office knowledge; proficient computer usage.
• Flexible, willing to adapt timetable to meet the needs of individual children.
• Enthusiastic and mature individuals who enjoy working with students and teachers.
• Pleasant personality with excellent interpersonal, organisational and communication skills.
• Ability to work independently as well as a good team player with good initiative.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 3.45 pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 22 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Job Description

1. Work Closely with our sales team members, as a technical solutions advisor, presenting solutions for customer’s technical challenges and support for sales opportunities
2. Develop and provide cloud computing services (platform-as-a-service or infrastructure-as-a-service) suggestions/proposals for SME, Enterprise and various industry verticals
3. Respond to platform technical issues in a professional and timely manner
4. Support Pre-Sales activities, i.e. proposal, systems design, proof-of-concept, demo, workshop conduct, etc

Requirements:

1. Full-time undergraduate degree in computer science, engineering, or related field of study to Cloud Computing,
2. 5 – 6 years of relevant experience in computing infrastructure.
3. Experience in one or more of the following: cloud migration, data-centre migration, backup & disaster recovery, networking, virtualisation, application/server assessment and discovery
4. Ability to communicate effectively and clearly in English and Mandarin are required for essential business communications with Business Partners and end-customers.
5. Experience with Enterprise IT architectures and familiar with Internet architecture.
6. Experience in managing cloud computing products and solutions, such as
   

1. Able to handle Audit & ISO 9001-2005
2. Leadership and Management: Total Quality Engineer requires strong leadership committed to quality improvement. Leaders set the vision, goals, and strategies for TQE implementation, allocate resources, and provide support and guidance to employees.
3. Quality Planning: This involves setting quality objectives, identifying customer requirements, establishing processes to meet those requirements, and developing plans to achieve continuous improvement.
4. Training and Education: TQM emphasizes the importance of training and educating employees at all levels of the organization to ensure they understand quality concepts, tools, and techniques, and can contribute effectively to improvement efforts.
5. Quality Control: Monitoring and measuring processes and outputs to ensure they meet quality standards. This may involve statistical process control, inspections, audits, and other quality control techniques.
6. Quality Improvement: Identifying opportunities for improvement, analyzing root causes of problems, implementing corrective and preventive actions, and continuously striving to enhance processes and products/services.
7. Customer Focus: Understanding customer needs and expectations, gathering feedback, and using it to improve products/services and enhance customer satisfaction.
8. Supplier Management: Working closely with suppliers to ensure they meet quality standards and deliver high-quality inputs, materials, and components.
9. Employee Involvement and Empowerment: Encouraging and empowering employees to participate in quality improvement efforts, share their ideas and suggestions, and take ownership of quality-related activities.
10. Measurement and Analysis: Collecting and analyzing data to track performance, identify trends, measure progress toward quality objectives, and make data-driven decisions.
11. Continuous Improvement: Establishing a culture of continuous improvement where all employees are encouraged to seek opportunities for improvement, experiment with new ideas, and learn from successes and failures.
12. Communication and Collaboration: Facilitating open communication and collaboration across departments and levels of the organization to ensure alignment of quality goals and efforts.
13. Documentation and Documentation Control: Maintaining accurate records of quality-related activities, processes, and outcomes, and ensuring proper documentation control to prevent errors and ensure compliance with quality standards and regulations.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking for a Quality Control Analyst with experience in pharmaceutical industry for a role in Singapore.

Job Summary:

Support the Microbiology Laboratory in SGBO Singapore QC for the establishing and maintaining
of Utilities Monitoring of the SGBO Singapore Facility in Singapore. Perform sampling and testing
under supervision, following written procedures and specifications, and in accordance with
Local/international regulations.

Key Accountabilities:

• Supports activities to establish and maintain a Microbiology lab in full cGMP-compliance.
• Supports activities to conduct/perform necessary sampling/test methods or compendia
  methods in the lab and site under cGMP
• Follows existing procedures and methods, and perform sampling/testing following routine activities :

 - HVAC Viable and Non -viable particle sampling and surface sampling

 - Pharmaceutical Water and Clean Steam Condensate sampling for Biological and

 - Chemical tests

 - Compressed Gases; Biological Chemical and Physical sampling and testing

 - Data compilation

 - Data evaluation and trending support

• Receives training and analyst qualification to perform sampling/testing under cGMPs.
• Follows the priorities for sampling/testing provided by lab management.
• Ensures sampling/testing is performed in a timely manner.
• Participates in Laboratory investigations.
• (after sample testing) Compiles test documents in a complete, accurate and consistent manner to ensure that samples, materials or products and intermediates have been tested, or inspected according to specification and cGMPs.
• Suggests optimizations of test procedures to improve efficiency whenever possible.
• Be able to explain, his/her area of work, in health authorities inspections and internal audits

Performance Indicator:

• Delivery of results on time and with quality (e.g. timely testing)
• Adherence to established KPI targets related to QC activities
• Open communication; Concise and clear communication skills

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Fresh Graduates welcome.

No experience welcome.

- Setup, operate and maintain all measuring equipment, gauges, and fixtures.

- Proficiency in understanding technical Drawing.

- Perform troubleshooting and repair of equipment.

- Measuring and verified the products to meet customer specification.

- Programming of CNC lathe machine.

- Operate turn mill machines with automatic bar feeder for production.

- Monitor production progress and fine tuning the machine to optimize production of components

- Reduce scrap and meet productivity targets.

- Perform environment clean practices.

- Perform workplace safety and health (WSH) policy.

职位描述：

-设置、操作和维护所有测量设备、仪表和夹具。

-熟练理解技术图纸。

-执行设备的故障排除和维修。

-测量和验证产品以满足客户规格。

-数控车床编程。

-使用自动棒料送料机操作车铣床进行生产。

-监控生产进度并微调机器以优化组件的生产

-减少废品并实现生产率目标。

-执行环境清理实践。

-执行工作场所安全与健康 （WSH） 政策

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the research projects under the SPHS unit that will contribute towards the building of a population health research biobank for Singapore.

Duties & Responsibilities
1. Take consent from research participants before performing any research procedures
2. Perform basic assessments that include measurements of blood pressure and visual acuity, fundus photography etc. and enter data into the correct electronic form via a tablet. Keep to a turnaround time of 8-10min per participant.
3. Perform spirometry and keep to a turnaround time of 10-15min per participant.
4. Minimise the waiting of participants by directing them to next most available test station.
5. Encourage participants to perform procedures to meet the required standards to ensure that the data output is good to use for research.
6. Perform regular cleaning and maintenance of equipment.
7. Account for the inventory levels of consumables.
8. Conduct/undergo in periodic re-assessment of techniques to maintain consistency of image and data acquisition for standardisation
9. Ensure the safety and protect the privacy of research participants by adhering to best practices.
10. Perform data entry and data checks.
11. Any other responsibilities as required by future research projects.

Qualifications

1. A background in biomedical science, optometry or nursing is preferred
2. Diploma, NITEC or degree qualifications with a good command of spoken English and Mandarin/Malay (for interacting with non English speaking participants)
3. Work hours are: 7.45am to 6.15pm on Mon, Tue, Thu and Fri; and 7.45am to 3.15pm on alternate Sat.
4. Comfortable with using a tablet to retrieve and update records.

WHAT ARE WE LOOKING FOR
We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management. This job is for you if you enjoy working in a research setting and has a keen interest in helping to build a national biobank for research.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

We are seeking a highly motivational and creative intern to join our DEC product management team as a Product and Visualization specialist. In this role, you will play a key part in participating to the elaboration of a product strategy, creating impactful presentations, dynamic dashboards and progress updates for our stakeholders. Additionally, you will utilize your knowledge of visualization tools to enhance our communication and reporting capabilities.

Responsibilities

Functional Scope

• Elaborate product strategy

1. Define target use cases and provide input to help preparing communication plan
2. Measure usage and value around the product strategy by taking into account stakeholders expectations

• Report Creation and Customization

1. Collaborate with team members to transform complex information into clear and engaging presentations
2. Tailor presentations and dashboards to meet the specific requirements of diverse stakeholders, ensuring that each group receives relevant and meaningful information

• Data Visualization

1. Create visually compelling charts, graphs and infographics to effectively convey data-driven insights and facilitate decision making

• Confidentiality

1. Handle sensitive information with discretion and maintain confidentiality when dealing with internal and external stakeholders

• Documentation

1. Keep records of past presentations, feedback and changes made to continuously improve the quality of communication
2. Gather feedback, foster collaboration and ensure that innovation concepts align with the needs and expectation

• Stakeholder Engagement

1. Assist in engaging with various stakeholders to gather feedback and insights
   

Qualifications and Profile

Mandatory

• Student from a Business, Design, Communications School
• Interest in presentation, visualization, stakeholder management and communication

Nice to have

• Exposure to data presentation visualization tools (Canva, Klaxoon, PowerPoint, Tableau, Power BI)
• Attention to details and a keen eye for design

Professional Skills and Mind-set

• Strong communication (written and verbal) and organizational skills
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

Application Procedure

Interested applicants, please apply via this link:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul/24) DEC - Product/Visualization Specialist (jobvite.com)

Our Crane Specialist traineeship is a ground-breaking opportunity for aspiring individuals who are keen to be in the heavy lifting industry and have a clear career pathway towards a uniquely skilled and highly proficient Crane Specialist.

Our Crane Specialist Trainee program offers a unique blend of hands-on OJT. You'll receive comprehensive training while gaining practical experience in crane operations and maintenance. Our program is meticulously designed to equip you with the necessary skills and knowledges to excel as a proficient crane specialist. Learn from experienced professionals in the filed who will serve as your mentors throughout the program.

Enjoy competitive starting salary with attractve sign-on incentives!

Whether you are looking to start a new career or broaden your skillsets, our traineeship is perfect for you. No prior experience is needed!

Job Requirements:

• Minimum Nitec in Automotive Technology or Higher Nitec in Automotive Engineer
• Passion in Crane industry
• Safety conscious, self-disciplines, responsible, punctual and reliable
• Good team player with positive work attitude and pleasant personality

Job Title: Digital Specialist for Decorative Glass

As a Digital Specialist for our Decorative glass company, your role will be pivotal in preserving and digitizing our entire glass range. You’ll play a crucial part in ensuring that our decorative glass samples are accessible in the digital realm.

Here are the key responsibilities:

1. Photographing Decorative Glass Samples:

• Capture high-quality images of each decorative glass sample. Your keen eye for detail will ensure that the unique characteristics of each piece—whether it’s the delicate swirls in a stained glass window or the intricate textures of a laminated glass panel—are clearly visible.

• Use photography equipment to achieve optimal lighting, focus, and color accuracy.

2. Cataloguing:

• Create a comprehensive digital catalogue of all our decorative glass samples. This catalogue should be organised logically and intuitively.

• Include essential details for each sample, such as:

• Type of glass (e.g., wire mesh glass, fabric laminated glass, textured glass)

• Color variations

• Texture (smooth, textured, frosted, etc.)

• Dimensions

• Any other distinguishing features

• Ensure that the catalogue is easy to update as new samples are added to our collection.

3. Digital Asset Management:

• Organize and maintain a digital library of all decorative glass images. This includes:

• Properly naming files for easy retrieval

• Creating folders or categories based on glass type, color, or other relevant criteria

• Backing up files to prevent data loss

• Ensuring that files are accessible to team members

4. Image Editing:

• Use image editing software (such as Adobe Photoshop) to enhance photos. Adjust brightness, contrast, and color balance to accurately represent the physical samples.

• Remove any imperfections or distractions from the images.

• Create consistent and visually appealing images across the entire collection.

5. Virtual Staging:

• Superimpose images of our art glass onto different interior settings. This will allow potential clients and designers to visualize how the glass would look in various contexts.

• Showcase the versatility of our art glass by placing it in residential or commercial spaces, such as windows, doors, partitions, or decorative panels.

6. Collaboration:

• Work closely with our design and sales teams. Understand their specific needs and preferences regarding the digital samples.

• Provide them with the necessary files for presentations, client meetings, and marketing materials.

7. Continuous Learning:

• Stay informed about the latest digital archiving practices and technologies.

• Suggest improvements to our digitization process, whether it’s adopting new software tools or refining existing workflows.

Qualifications and Skills:

• Proficiency in photography, image editing software, and digital asset management.

• Attention to detail

• Strong organizational skills.

• Background in interior design or a related field would be advantageous.

We believe that your role will bridge the gap between our rich artistic heritage and the modern digital landscape. we’d love to have you on our team!

【Job Responsibilities】

- Plan and execute company marketing activities, including but not limited to seminars, webinars, exhibitions, and offline promotional activities.

- Develop detailed strategies for marketing activities and collaborate with cross-functional teams such as growth, operations, product management, as well as external event planning agencies to ensure the success of the activities.

- Manage the event budget, maintain relationships with suppliers, and carry out logistics planning to ensure the smooth running of the activities.

- Evaluate the effectiveness of activities and submit reports, formulate event SOPs, and take responsibility for the performance of the events.

【Job Requirements】

- Bachelor's degree or above in marketing or related fields, and at least 2 years of working experience as an event coordinator or planner.

- Have the ability to formulate marketing activity strategies, familiar with the latest trends and best practices in event planning, and have a deep understanding of offline marketing and shopping malls, etc.

- Excellent problem-solving abilities, with experience in providing solutions and making immediate decisions during the event.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Job Summary:

The Adobe Campaign Manager maximizes the capabilities of Adobe Campaign Classic to guarantee the effective delivery of digital crucial for our client's business success. Playing as a proactive team member, the specialist oversees the translation of client marketing requests and coordinates the dissemination of this information to clients' customers or prospects through Email, SMS, Social, and Direct Mail channels. The Adobe Campaign Manager is expected to have proficiency in both marketing platform usage and technical knowledge of the system.

Responsibilities:

1. Engage in collaboration with globally dispersed teams, including HQ Korea and the Asia Pacific Regional Team (SEAO and its subsidiaries), for campaign planning, analysis, advisory, and coordination of tasks related to campaign workflow development, proofing, and execution.
2. Interface directly with client teams, addressing and overseeing client requests through in-person meetings, phone calls, and email communication.
3. Customize and optimize the entire campaign management process, encompassing new campaign requirements, development testing, production execution, and quality control.
4. Suggest innovative improvement concepts and assess the viability of fulfilling requests from local teams.
5. Ensure adherence to contractual Service Level Agreements while planning, coordinating, and managing campaign tasks in collaboration with the database/technical team, and consistently communicate status updates.
6. Demonstrate proficiency in independently completing Adobe campaign classic activities.
7. Monitor and track campaign results, promptly resolving issues and escalating status updates to the relevant team.
8. Document processes and provide training to team members for effective campaign orchestration duties.

Requirements:

1. Bachelor degree in Information Systems, Business Management, or a related field.
2. At least 3 years of working experience in a relevant field.
3. Ideal candidates should exhibit qualities such as intelligence, curiosity, dedication to the vision, passion, a positive and pleasant demeanour, a track record of achievement, team player mind-set, and a sense of urgency.
4. Proficiency in Adobe Campaign Classic, encompassing workflow activities, delivery activities, technical workflows, and user and role administration.
5. A fundamental understanding of programming logic is also necessary.
6. Candidates should be detail-oriented and organized, capable of managing changing workloads, and adept at working on multiple teams simultaneously.
7. Strong verbal communication and comprehension skills are a must.
8. Working location: Mapletree Business City, Pasir Panjang. Fully work in office.
9. Experience in the following a big plus:

• Digital Campaign Management tools: Adobe Campaign Classic V7 or higher
• CRM: Digital and Direct Marketing Campaign Management and Orchestration
• Work Queue management software (Jira, Team Track, Workfront, Trello, etc.)
• File management tools (Text Editors, CuteFTP, S3 browser, etc)
• HTML
• JavaScript
• SQL for data analysis
• Client-facing communication and interaction

Interested applicants may also send their resume to [email protected]

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Maintain standards and quality processes in food manufacturing operations;

• Conduct daily in-process quality control inspections at production lines to ensure alignment with internal requirements and Good Manufacturing Practices
• Maintain integrity, accuracy and completeness of QC data and records
• Perform routine calibration and maintenance of equipment
• Assist in export documentation consolidation and Health Certificate application
• Assist in monitoring and inspecting company infrastructure, equipment and utilities
• Develop and implement quality control procedures and protocols to improve overall product quality and consistency.
• Inspect in-coming and out-going products according to receiving and shipping policy
• Review and validate supplier raw material records and results (COA)
• Process improvements initiatives across the company

Conduct tests for food quality and packaging;

• Sensory evaluation of products aligned with specification
• Perform product sampling for laboratory tests

Rectify non-compliance issues (Customer Complaints / Audit findings);

• Support traceability investigations into lapses in quality, hygiene standards and non-compliance to quality standards. Conduct investigation and follow up with corrective action

Conduct training for production staff on quality control procedures, GMP practices, and food safety protocols;

Job Requirements

• Minimum 1 year of relevant working experience / Diploma in Food Science or related field.
• Knowledge of food safety standards and GMP principle
• Proactive, willing to learn and good follow-up skills
• Able to work independently with minimal supervision

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum a good Bachelor's Degree in any discipline
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application will be an advantage

Job Responsibilities:

Organize and host developer conferences, meetups, and workshops to promote company’s blockchain platform and DApps.

1. Collaborate with the marketing and regional teams to plan, coordinate, and execute successful events.
2. Present company’s vision, technology, and developer tools effectively to inspire and engage attendees.
3. Actively engage developers, blockchain enthusiasts, and users on platforms like GitHub and Discord.
4. Foster an inclusive and welcoming community by promptly responding to inquiries, addressing concerns, and encouraging collaboration.
5. Monitor online developer discussions and proactively participate in relevant conversations. VideoTutorials and Documentation:
6. Create clear and informative video tutorials showcasing company's developer tools, SDKs, and DApps like Portkey.
7. Collaborate with the technical team to improve and maintain documentation for developers, ensuring it remains up-to-date and user-friendly.
8. Provide hands-on technical support and guidance to developers building on the company’s platform.
9. Assist developers in troubleshooting issues and optimizing their applications for performance and security.
10. Work closely with regional teams to identify opportunities for expansion and developer engagement in target regions.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related fields.
• Proven experience in Developer Relations, Developer Advocacy, or a similar role within the blockchain or technology industry.
• Strong understanding of blockchain technology, especially Layer 1 protocols, smart contracts, and decentralized applications.
• Demonstrated experience in organizing and executing developer events and conferences. Excellent communication and presentation skills to effectively convey technical concepts to diverse audiences.
• Proficiency in using GitHub, Discord, and other developer collaboration platforms. Self-motivated, proactive, and able to work independently as well as part of a team.
• Willingness to travel to different regions for conferences and events
• Familiarity with a variety of blockchain development languages and frameworks. Previous experience in creating engaging video tutorials or technical content

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W. Licence Number: 18S9037

Senior Sales Specialist, Air Conditioning

The incumbent will be responsible for the achievement of revenue targets, quality distribution, in-store excellence and operational efficiency of the account/channel assigned in the aspect of B2C & B2B sales, for Samsung Electronics Singapore Air-conditioning business.

• Responsible for the achievement of target revenue assigned
• Sell-out driven mindset to grow market share and maintain healthy channel inventory
• Establish and build long-term relationships with business partners, through good account management, building mutual trust and integrity
• Serve as the bridge between business partners and internal teams
• Accountability for the end-to-end sales and implementation process to ensure the successful delivery of deals
• Order tracking and release order until delivery order to site
• Develop sales promotion and manage account operations for Aircon Specialist account
• Strong follow-up skills and ability to handle objections
• Weekly tracking and analysis of store performance to identify issues and opportunities
• Work closely with the retail marketing team to ensure superior in-store visibility and condition, while also managing the performance of the field force team assigned to the channel
• Collaborate with marketing communications team to support business partner’s marketing activities
• Weekly alignment meeting with supply chain manager to ensure accurate sell-in & sell-out forecast, to prevent loss of sales opportunities and overstock
• Following up on potential projects with Aircon Specialist account and getting in business opportunities.
• Involve in Aircon design stage and value engineering.
• Carry out sales in ways that focus on achieving the target based on cooperation with channel accounts.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Ensure account receivables and payables are managed in a timely manner

Requirements:

• Candidate must possess at least a Diploma but ideally a Degree (in Mechanical Engineering or Business Management Field), with at least 3 years of sales experience in retail or project, preferably in ACMV field.
• Successful sales track records as well as strong key account management
• Preferably with both B2B and B2C sales experience
• Excellent in cognitive thought and problem-solving
• Creative and innovative
• Possess excellent interpersonal and communication skills
• Able to multi-task and possess good project management and presentation skills.
• Possess own vehicle would be a plus

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Practice Specialist, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Specialize in Duet AI, with a focus on integrating Duet AI capabilities within existing cloud services to help customer development teams build, deploy, and operate applications faster and more efficiently throughout the software development life cycle.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Provide expertise on Duet AI to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with cloud native architectures in a customer-facing or support role.
• Experience with coding in Java, Python or others, with a focus on automation.
• Experience modernizing legacy applications and applying cloud native development methodologies and tools, including container technology.

PREFERRED QUALIFICATIONS

• Experience with modern software development life-cycle methodologies and tools including commonly used IDEs, CI/CD, container orchestration and operations.
• Experience with developing scalable architectures using API management, microservices frameworks, and PaaS.
• Experience in Google Cloud Platform (GCP) and Vertex AI.
• Ability to create quick prototypes/demos, and articulate this to a customer audience, while integrating with existing systems.
• Ability to engage with C-level or executive business leaders and influence decisions.
• Excellent consulting skills, with the ability to deliver technical presentations while leading detailed discovery and planning sessions with defined scope and success criteria.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting Comfortably with People: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

1. Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL
2. Database: Sybase, Oracle, PostGreSQL
3. Browser Automation: Selenium
4. BDD Framework: Cucumber
5. Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation. Of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Global Market Front Office activities, Financial Data, Transaction Reporting, Market Data, Risk Indicators and Regulaotry requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.

Qualifications and Profile

Candidates should have:

• JAVA/J2EE.
• SQL, PL/SQL and UNIX/LINUX Scripting skills.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Application Procedure

Interested applicants, please apply via the link here:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul24) CMI - Software Quality Engineer (jobvite.com)

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

1. Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL
2. Database: Sybase, Oracle, PostGreSQL
3. BDD Framework: Cucumber
4. Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy
5. Automation tools and frameworks: JUnit, TestNG, Selenium

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Transverdsal Global Market Data & MCR activities, this includes electronic trading platforms, Risk Management Systems, Market Risk, Counterparty Risk, Financial Data, Market Data, Risk Indicators requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.
• Non-regression testing of the applications and associated services (Functional, Technical, Performance, and Behavior) to identify defects or bugs that need to be fixed before the software is released in production.
• Knowledge on CI/CD pipeline
• Create and maintain comprehensive documentation for development and testing processes
• Opportunity to work on meaningful projects and make an impact.
• Mentorship and guidance from experienced professionals.
• Networking opportunities within the industry.
• A Certificate and a letter of Completion.
• Full time employment offer after successful completion of program

Qualifications and Profile

Candidates should have:

• Student of Master or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong passion for software development and quality assurance.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Strong proficiency in Java programming language.
• Knowledge of software testing methodologies and experience in QA processes.
• Understanding of Agile development methodologies.

Other Professional Skills and Mindset

• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitive.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Application Procedure

Interested applicants, please apply via the link here:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul24) CMI - Quality Assurance Software Engineer (jobvite.com)

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

The DATA and Regulatory Reporting section within Capital Markets IT division is responsible for the delivery and monitoring of various Pre & Post Trade transactional reporting covering various regulations - MIFID, SFTR, EMIR, APAC regulatory bodies. The team is in charge of internal transactional exchanges to regulatory authorities, as well as quality control and remediation frameworks for regulatory data reported to external regulators in support of our business activities.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market Run the bank team in charge of running application for capital market from Front-Office (Murex, Apex, Orchestrade…), Back-Office (Summit, Calypso…) and Market data referential (Asset Control..), Market Risk applications (in-house application on big data technologies). The key responsibility will be Supporting the transaction regulatory reporting domain worldwide.

Main responsibilities

Application monitoring responsibilities

· Define and implement in coordination with the build team the needed application monitoring

· Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams

· Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

· Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

· Release management activities performed with an alignment to DevOps principles.

Incidents and Requests management (business users and others IT teams)

· Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)

· Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

· Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team

· Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

· Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Candidates should have 8+ years’ experience in support activity.

· Candidates should have ITIL knowledge.

· Experience in Software development or Devops team.

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Appetite for continuous improvement, out of the box solution and automation mindset

· Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution (E.g ITRS Geneos)

• At least 3-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• Shell scripting, Perl Scripting (not mandatory)
• Unix Batch creation

Good to have

· Experience with Docker/Kurbernetes

· Experience with Liquibase or equivalent

· General banking and finance understanding and knowledge

· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

· Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Other Professional Skills and Mind-set

· Excellent written and verbal communication skills for both team mates and management

· Strong analytical and problem solving skills

· Proficient software development life cycle

· Appetite to follow technology trend and participate to communities

· Passion for sharing expertise and grow team members’s skills

· Interest in mentoring and guiding junior team members on the path of high quality deliverables.

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

Shift Timings:

Person may be requested to work in shifts as support is requiring 24/6 Support.

(00:00~9:00) (7:00 ~16:00) (15:00 ~1:00next day)