Key Job Purpose:

• Dossier preparation & product registration submissions to HSA, leading to timely introduction of new products and responsible for supplemental filings for any changes.
• Assisting in data/information gathering & dossier compilation for product registration submission & other related licenses for SAP affiliates & distributors including progress monitoring & follow-ups.
• Provide regulatory support, update, advisory & knowledge sharing to S-Corp, 3rd party manufacturers & other manufacturers and to Sysmex affiliates & distributors in order to remain in compliance with the government regulatory requirements in Asia Pacific.

Job Responsibilities:

1. Product Registration (Local):

• Prepare & submit product registration documentation & other relevant licences’ application and ensure submissions are complete, properly formatted, and comply with applicable regulatory requirements that lead to timely approval of new product registration in Singapore
• Review and edit dossier to comply with regulatory requirements
• Notify and update Health Sciences Authority (HSA) of any change of particulars / documents related to product registration
• Ensure changes to the approved products are timely submitted to authorities as required
• Ensure and maintain product approvals and licenses, including dealers etc. where applicable
• Manage Adverse Event and Field Safety Corrective Action reporting to HSA within the stipulated timeline
• Maintain product registration record and product registration database in iConnect to ensure proper documentation and record filing
• Maintain registration information in RA modules in S4& GTS and perform regulatory assessment and clearance to order blockage related to regulatory matters.
• Maintain the knowledge and awareness of current applicable regulations and standards and industry guidance in Singapore that impact the company’s compliance
• Support business partners in new product registration, re-registration, renewal and amendment
• Support Sales, Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

2. Product Registration (Regional)

• Assisting the AP affiliates & distributors in data/information gathering from manufacturers, drafting/assisting in preparation of initial dossiers for submission
• Maintain product registration records and product registration databases to ensure proper documentation and record filing for all affiliates and business partners countries
• Maintain the knowledge and awareness of current applicable regulations and standards for all affiliates and business partner countries
• Support business partners in new product registration, renewals and amendments
• Support Sales & Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

Job Requirements:

• BSc in Medical Science or equivalent
• Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.
• Medical Device Act & other medical device related regulations in Asia Pacific countries
• Fluent in English
• Knowledge of major IVD regulations/standards, at least IVD-R, ISO13485, MDSAP
• Basic computer knowledge & application, e.g. Microsoft Office, Power PDF, etc

The Clinical Scientist MR (Market) is to promote Philips branding and innovations, develop, manage and steer partnership with the luminaries in the market. He/She also drives solid research collaborations, delivers research, education and support in integrated solutions, supports local commercial activities, and aligns with Business Clinical Science team on co-creation and innovations.

Philips MR Clinical Scientists are collaborating on a global scale with medical doctors and scientists of large, luminary hospitals in research projects with (clinical) applications based on the principles of Magnetic Resonance

• Be the knowledge expert on an assigned clinical / technical area of the product / solution / service
• Collaborate with strategic accounts (i.e. the entire cycle of clinical studies)
• Set up and manage research collaborations to evaluate new clinical applications and discuss innovations and generate local co-creations
• Actively strengthen a network of contacts in scientific community
• Provide advices and assistance to Sales, Marketing, R&D team on new technical and clinical developments, assists in writing technical documents
• Collaborate with medical doctors and physicists of Clinical Science sites in evaluating new clinical applications
• Keep up to date with innovations in the medical applications and technology in area of clinical expertise, via scientific literature, symposia and international conferences
• Participate in customer presentations during site visits or marketing /academic events
• Deliver research and education
• Prioritize KOL engagement based on Business and local market strategies
• Collate unmet clinical needs of the local Market and relay those to the responsible Business

To succeed in this role, you’ll need a customer-first attitude and the following

• PhD degree in physics, chemistry, biomedical engineering or other relevant technical background (candidates with MSc degree in above mentioned areas, complemented with at least 5 years of relevant experience in MR might qualify based on individual skills and personality)
• Doctoral thesis or series of scientific publications on MR related topic
• Experience in a clinical environment (e.g. radiology or cardiology department)
• Affinity with medical applications, general interest in healthcare issues
• Foreign professional experience (e.g. post doctoral fellowship) à This is not a critical factor.
• Proven writing and teaching skills
• Social skills(interaction with customers, other departments, sales organization)
• Highly communicative to members of multidisciplinary teams
• Strong analytical and experimental skills, independent problem solver

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Document Change Control Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements:

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Specialist (Aesthetic) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location: Raffles Place

Contract Duration: 1 Year Contract

Job Responsibilities:

- Coordinate a smooth interview process by collaborating with hiring managers and candidates to schedule interviews, and provide detailed instructions and relevant information to all parties.
- Oversee the onboarding process, including conducting employee screenings, issuing offer letters, and managing the collection of necessary employee documents and declarations.
- Handle work pass applications for employees and their dependents, as applicable.
- Maintain accurate and up-to-date employee records in Workday, ensuring adherence to data management best practices.
- Respond to stakeholder inquiries thoughtfully, accurately, and promptly.
- Perform other duties and support additional projects as assigned.

Requirements:

- A degree in Human Resources or a related discipline.
- A minimum of 1–2 years of relevant experience, preferably in the financial services industry.
- Strong knowledge of the Employment Act.
- Highly proactive, detail-oriented, and organized, with a meticulous approach to tasks.
- Ability to manage confidential information with professionalism and discretion.
- Excellent interpersonal and communication skills, with the ability to build strong collaborative relationships with stakeholders.
- A positive attitude, results-driven mindset, and a focus on process improvement and service delivery.
- Thrives in a fast-paced environment, capable of multitasking and handling high-volume workloads with minimal supervision.
- Open to embracing new HR technologies and adapting to evolving processes.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: Tuas (Company Pick up: Jurong East/ CCK MRT - 7am)

• Promote a positive Health, Safety, and Environment (HSE) culture and ensure effective implementation of procedures.
• Conduct inspections of fire extinguishers, slings, vehicles, and emergency systems.
• Analyze and monitor reports on preventive actions.
• Ensure proper preparation of ARTs (Activity Risk Assessments) for various work activities.
• Advise management on compliance with HSE policies and legal requirements for facilities and operations.
• Provide guidance to supervisors and line management on HSE-related matters.
• Assist the HSE department with administrative systems and processes.
• Liaise with authorities on health, safety, and environmental issues.
• Investigate incidents, analyze trends, and recommend corrective actions.
• Coordinate and deliver Occupational Health and Safety (OH&S) training and evaluate its effectiveness.
• Maintain and manage HSE documentation and databases.
• Conduct internal audits, site inspections, and risk assessments, and assist with external audits.
• Ensure proper closeout of actions from investigation reports and audits.

• Possessing a Registered Workplace Safety and Health Officer (WSHO) certification is preferred.
• ISO 45001 Lead Auditor certification is an added advantage.
• Experience with management systems is beneficial.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
• Cisco Dev Net certification

Required Experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned project management
• Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
• Seasoned experience in diagnosis and troubleshooting

Responsibilities:

• Acquires orders from email and phone calls, verifies, and enters products, passes orders to fulfillment, and discusses stock-outs and estimated delivery dates.
• Promote or upsell company services to the existing clients based on their purchasing history.
• Prepare sales quotation and follow up with prospect clients to generate sales.
• Maintains distribution system backorder report, corresponding customer expediting report and notifications, and customer notification.
• Reports to management market trends, competitive pricing, and consumer feedback.
• Ad-hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Sales & Marketing, Information Technology or equivalent.
• At least 2 - 3 years of experience in Sales Support or Inside Sales.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below or send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: North-east

Launch Cutting-Edge Semiconductor Products to Market!

This role will involve close collaboration with strategic suppliers, managing inventory and forecasts, and working cross-functionally with sales and operation team to maximize market penetration.

Responsibilities:

• Work closely with suppliers to formulate effective marketing strategies and plans.
• Manages forecasting, inventory and relevant reports and business review require from supplier and internal.
• Develop and enhance suppliers’ relationship.
• Drive demand creation and product promotional activities.
• Work closely with Sales and operation team to achieve revenue, profit, and supplier

Qualifications:

• Diploma/Degree in Electronics Engineering or a related field.
• At least 3 years of experience in product marketing within the semiconductor industry.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Key Responsibilities:

• Achieve revenue and margin goals by aligning client needs with the company's solutions and offerings.
• Take full ownership of client relationships throughout the buying cycle, ensuring satisfaction and managing commercial agreements.
• Conduct market research to identify target market requirements and key business drivers.
• Proactively seek and explore new business opportunities to expand the client base.

Requirements:

• Proficiency in both English and Japanese (spoken and written) to engage with Japanese-speaking clients and stakeholders.
• A Diploma or Bachelor's degree in Business Administration, or equivalent experience.
• A minimum of 3 years in IT-related sales and 5 years of overall sales experience.
• Strong reporting skills for effective communication with management.
• A positive and proactive attitude to foster relationships with various stakeholders.
• Proven ability in sales pipeline management.

If you are passionate about sales and eager to be part of a dynamic and growing company, we encourage you to apply!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Specialist (Aesthetic) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• MNC
• Industry Leader
• Permanent Position
• Experience within food commodities/trading preferred

Our client, a leading player in the food industry, is looking for suitable talents for their growing business as Sales & Key Account Specialist.

RESPONSIBILITIES:

• Lead sales execution, demand / pricing strategies, and forecasting to deliver outstanding commercial performance in Southeast Asia.
• Develop and pursue new business opportunities aligned with the company's strategic objectives for the region.
• Collaborate with other departments to manage shipments and delivery schedules, export/import documentation, product quality, and to resolve client issues.
• Serve as the primary contact point between the company and the clients.
• Build and sustain strong partnerships with clients and stakeholders.
• Lead initiatives and projects, as necessary, to improve product portfolio performance, channel penetration, and market segmentation.
• Represent the company at industry functions, events, and meetings to enhance brand visibility and cultivate connections.

REQUIREMENTS:

• Bachelor’s degree in Marketing, Business Administration or any related field.
• Proven track record in sales, with at least 1 to 3 years of sales experience.
• Background from food commodities/food trading industry will be ideal.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of the meat/food industry and market trends.
• Willing to travel as required, mainly in Southeast Asia.

OTHER INFORMATION:

• Location: Central
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Responsibilities
• Provide direct patient care to an assigned group of patients and assist the doctors and nursing staff during treatment and examination of patients.
• You will have the opportunities to work in Clinics, Wards, High Dependency Units, Operating Theatre (OT), and Accident and Emergency (A&E).

Job Requirements:
• Possess at least a Professional Certificate/NiTEC,Nursing or equivalent
• Registered as Enrolled Nurse with the Singapore Nursing Board
• Trained in BCLS + AED or CPR + AED
• Required to work on 3 rotating shifts including weekends and public holiday


For interested candidates, please send your updated resume:
Email: [email protected]
WA: wa.me/6596503173
Tele @jesswongie

Jessie Wong Yuan Si
R2197171
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

Working Location: Tampines office

✔Company transport provided at designated point (Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)

✔Working Days : Mon to Fri

✔Working Hours : 8am to 5pm

Responsibilities:

• Manage planning methods and warehouse storage plan

• Supervise order fulfilment activities in compliance to rating principles as well as operator variations

• Execute operational plans in accordance to warehousing standards, policies and procedures

• Manage contingency plans for order processing operations

• Maintain quality standards (e.g. 5S+1, customer requirements and etc.)

• Execute resource plans within business activities (e.g. Equipment, manpower and etc.)

• Organise and coordinate continuous improvement activities and performance improvement strategies

• Monitor operational productivity and/or gaps to propose improvement

• Develop solution implementation by operationalising plans and measure performance

• Supervise order fulfilment activities and meet customers’ requirement

• Handling and manage customer complaint

• Develop measures to improve vendor management capability in the operation

• Manage teams at work (e.g. Overtime, resource planning, performance management, misconducts, on/off-boarding and etc.)

• Ensure billing to customer on time

• Manage WSH activities to ensure team’s compliance to requirements

• Operate systems, technology and electronic tools deployed (e.g. SAP, WMS & etc.)

• Ensure warehouse operations activities in optimization of Packaging materials, optimise waste management- reduce, reuse, and recycle materials

• Optimize energy consumption within the warehouse.

• Optimize transportation routes

• Implement water-efficient practises in cleaning and maintenance

Preferred background from 3PL and WMS knowledge.

This role is responsible for supervising order fulfilment. He/she is also responsible monitoring performance and ensures timely processing of customers’ orders. Being practical, he/she works closely with the operation teams, customer service teams and vendors / contractors to deliver results.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Help us get ahead of disease together with our MSAT Product Stewardship Business Area

Education required: University Degree in Engineering and/or Science related discipline, Advanced Science Degree in Data Analytics or similar field preferred
Other requirements: Scientist or Engineer with working experience preferred
Language requirement: Written and spoken fluency in English
Application deadline: We will close this vacancy when we have enough applications, so please apply as soon as you can so your application can be considered.

Looking to gain valuable real world work experience and help positively impact the health of billions of people? Apply for a GSK Traineeship today!

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

What will you do?

Key responsibilities

• Continued Process Verification
• Participate to the CPV cycle of the designated product.
• Assist the Product Steward to manage CPV meetings
• Apply KPls to enable meaningful CPP/CQA trending and reporting of key process data as well as to quickly identify changing quality trends and issues.
• Review and analysis process trending, identify changing quality trends and issues.
• With the support of Product Steward, suggest corrective actions to solve issue and improve the robustness and consistency of the manufacturing process.
• Responsible of the initiation and maintenance of TRA, PCS, DTP, CQA and QTTP of the designated product.
• Compile, interpret, and organize process and product data for periodic reviews, as well as audits / regulatory support.
• Closely interact with the MSAT Manufacturing Support Engineers and VS to monitor process performance through real-time performance data.
• Collect, record, and product report metrics.
• Establish visual tracking and other tools to enhance Audit readiness and trend analysis.
• Read and interpret statistical diagrams, drawings, and other schematics. Monitor processes for performance and problem indicators.
• Update the lifecycle of the process History file of the product.
• Aide users in both the Discoverant and PKM systems. Provide training as needed for both systems.
• Assess impact of changes on current validated process status and identify need for revalidation/revaluation activities
• Remain relevant in new business intelligent tools and become a SME in the field.
• Provide product expertise for the commercial production (i.e. expertise in the management of critical deviation).
• Work closely with MSAT Manufacturing Support and MSAT Process Science & Manufacturing Technology teams to identify and confirm critical process parameters needed for equipment and process validation.
• Audit preparation and manaqement - participate in L2 audit, corporate and regulatory inspections and front the inspector's questions as Subject Matter Expert.
• Project Manaqement - contribute to projects related to product life cycle changes or optimisation.
• Participate in product investigation task forces or working groups.

What will you learn?

MSAT Product Stewardship team provides technical assistance to commercial manufacturing team, including change assessment, process monitoring, troubleshooting and continuous improvement.

Product Specialist plays a pivotal role in channelling our scientific capabilities to make a positive impact on changing patients' lives. One meaningful and holistic approach to today's current challenges within the pharmaceutical industry is to focus on Product Lifecycle Management (PLM), which is a business transformation approach to manage products and related information across the enterprise. In recent years PLM has provided many pharmaceutical organizations with the ability to increase their ability to get products to market quicker, ensure greater regulatory compliance and efficiencies while reducing development costs.

The primary focus of the MSAT Product Specialist role is to contribute to the lifecycle of products and processes manufactured at GSK Tuas from inception, through engineering design and manufacture, to service and disposal of manufactured products.

The role of site MSAT Product Specialist is the care keeping and continuous improvement of the body of technical knowledge that the site has. It includes how we manufacture our products and transmitting that product & process knowledge into manufacturing instructions.

What are we looking for?

Technical

• 3 - 5 years' experience
• Understanding of databases and SQL
• Strong MS Office background (Excel, Word, Project, PowerPoint, Visio, etc.)
• Have strong trouble shooting capabilities. Be able to use engineering thinking and principles to tackle complex technical/process issues with the support of the Product Steward/Expert.
• Have very good written and verbal communication skills.
• Quantitative & qualitative analytical skills.
• Strong project management, planning, organizational and communication skills desired

Business

• Strong understanding of Life Cycle Management disciplines, cross functional skills and processes.
• Experience with process monitoring and statistical analysis of data using statistical software (such as RedStar, Spotfire, JMP, MiniTab, Discoverant, etc.)
• Proven project management experience : projects with medium level of complexity.
• Proven experience with medium size, multiworkstream project management.
• Feel comfortable working in various cross functional teams.

Competencies:

• Project management skills
• Technical knowledge
• Problem solving and analytical skills.
• Knowledge of GSK Vaccine processes and procedures
• Knowledge of vaccine environment; regulatory, NRA release, specificities of each vaccine family
• Knowledge of GMP environment,
• Sound knowledge of biopharmaceutical production processes.
• Sound knowledge of cGMP regulations and guidelines.

What do we offer you?

• Understand and experience the GSK Culture
• Work with a diversified team of professionals
• Implement technical knowledge and skills that you have acquired at school
• Apply and develop soft skills such as interpersonal, communications and negotiation skills
• Transport to and from site to MRT stations in centralised locations all across Singapore (only for manufacturing sites)

Salary: Up to 4.2K

Location Tuas - Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun

5 days office hour

Job Responsibilities
• Review and approve GMP documentation and ensure their compliance to quality standards.
• Ensure adherence to quality procedures, regulatory requirements and eGMPs.
• Improve quality assurance systems, as necessary.
• Maintain current quality tracking systems and the quality metrics to proactively identify trends and atypical observations.
• Conduct internal audits to ensure the internal controls are effective. Conduct external audits to ensure adequate oversight to suppliers and collaborate with supplier to reduce starting material quality issues.
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner
• Qualify and manage suppliers according to quality standards and maintain accurate records of supplier status.
• Review and analyze the quality related issues from suppliers and recommend improvement action to mitigate compliance risk

Requirements

- Min Bachelor Degree in Science/Chemical Engineering/equivalent
- Min 2-3 years of experienc in pharmaceutical industry/relevant industries

- Has prior batch record experience
- Able to start within short notice

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are looking for a Quality Control Assistant to support the Quality Assurance Executive in maintaining the highest standard of product quality and safety.

Job Description:

• Responsible for FSMS (GMP, HACCP, ISO 22000, HALAL) monitoring
• Consistent monitoring of quality and specification of product during processing
• Perform inspection for incoming material and outgoing finished product
• Recording and maintaining data for QC information
• Collect samples for product testing
• Report to the department lead on nonconforming products or processes detected

Requirement:

• Physically fit to work in cold room environments with the ability to stand and walk for extended periods.
• WSQ Food Safety Course Level 1 and/or Level 3 certification preferred, familiarity with food/seafood handling and processing is a plus.
• Meticulous with strong organizational and communication skills.
• Strong communication, organizational skills, and ability to walk and stand in a fast-paced cold working environment.
• Proficient in English and Mandarin to interact with Mandarin/English-speaking stakeholders.
• Willing to take up ad-hoc duties assigned by the company.
• Knowledge of SAP will be advantageous.

Job Highlights

• Job Types: Permanent/Contract
• Working Hours: Mon to Fri 7.45 am to 4.45 pm, alternate Sat
• Great learning development opportunities.
• Work-life balance and positive/friendly working environment.

Job Description:

• Conduct DFM for parts manufacturing
• Perform FPA (First Part Approval) for mechanical parts
• Review parts manufacturability and parts design before tooling fabrication
• Generate FPA report, update status and results and share with internal staff and suppliers
• Identify CTF dimensions to be included in Incoming Inspection
• Prepare of Incoming Inspection instructions for parts that require inspection
• Investigate production fallouts due to part quality, collect data and study for root cause and countermeasure
• Work with supplier on improvement of parts quality activities
• Perform periodic factory audits on vendor capabilities, facilities, processes and prepare audit reports

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Electrical Engineering or equivalent
• Preferably have 1 year of working experience but candidate with no working experience is welcome to apply too
• Knowledge in stamping, Plastics Moulding & Machining processes
• Self-motivated and able to meet deadlines
• Proficiency in Mandarin in order to liaise with China suppliers
• Willing to perform overtime when required

Interested applicants, please send in your resume stating your date of availability, current and expected salary.