RESPONSIBILITIES:

• Ensure compliance and continuous improvement of quality and food safety systems aligned with internal and external standards.
• Assess the feasibility and acceptance of internal and external requirements and expectations.
• Coordinate and assist in the implementation of change management processes and monitor progress.
• Review and analyze data to provide regular updates on food safety, quality, and service trends.
• Continually evaluate and trend process controls, food safety, and quality programs, and recommend appropriate improvements.
• Monitor and support the resolution of quality non-conformances by enabling in-depth root cause analysis, trend analysis, and stringent action follow-up, including validation of resolution effectiveness.
• Lead the Quality Assurance team, providing functional leadership for regular performance reviews, succession planning, staff development and training.
• Management representative (Food Safety Team Leader) to handle all food safety and quality related audits from regulatory, certification bodies and customers.
• Any other tasks delegated by the management.

REQUIREMENTS:

• Diploma /Bachelor’s Degree in Food Science or related field
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Strategic Planning, Organizational and Analytical Skills
• Dealing with complexity, and eye for details.

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Maintenance Engineer (Physical Surveillance)

A leading IT solutions provider is expanding and looking for a maintenance engineer to join their ranks. Here are the details!

Your Role

• Responsible for system functionalities and ensuring it is up and running at all times
• Provide maintenance and troubleshooting issues related to security system, server and network
• Working as a team to support daily operations
• Collate reports and checklist for projects for billing purpose
• Co-ordinate with sub-contractors for on-site matters

The ideal candidate

• ITE/Diploma in Engineering/IT/Electrical disciplines
• 2-5 years of working experience in the maintenance field specifically in physical surveillance
• Hands-on experience in CCTV/Access control systems
• Ability to be on stand-by basis 24/7 on a rostered schedule
• Singaporeans preferred due to nature of the scope

What you'll get in return

• $58,000 - $65,000 per annum
• Exciting career growth
• Good career opportunities and exposure

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] for a private and confidential discussion and also for us to discuss other potential and future opportunities that may align with what you are looking for in the market.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

EA Reg Number: R22107188

EA Licence Number: 07C3924

Company Registration No: 200609504D

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

We are seeking to employ a suitably qualified and experienced Physical Education teacher to join a dedicated team of professionals in the Junior School. The successful candidate will be required to teach Junior Physical Education (ages 7-11) and contribute to the extensive after-school CoCurricular programme. Our hard working teachers demonstrate a willingness to go above and beyond and the ability to work collaboratively as part of a team.

Key Responsibilities

Teaching & Learning

• Manage an effective, orderly and safe learning environment.
• Review already formulated medium term planning for Year 3 to 6 as appropriate.
• Support the termly curriculum for each year group in the Junior School.
• Support the competitive teams and CCAs for each year group in the Junior School.
• Deliver the curriculum to assigned classes in accordance with the School’s timetable.
• Differentiate delivery according to the abilities and learning strategies of individual students.

Planning & Development

• Contribute to the planning and implementation of curricular and co-curricular initiatives according to the school’s calendar.
• Contribute to individual and team tasks and targets for the Junior School Improvement Plan (SIP) and the School’s Self Evaluation Form (SEF).
• Assist the Junior Head of PE to liaise with Heads of PE in Infants and Seniors to develop continuity and progression in the specialist subject across key stages.
• Develop cross-curricular links and provide opportunities for students to develop and apply their PE skills, including events and competitions in Singapore and overseas.
• Make a positive contribution to the development of the Junior School.
• Attend relevant professional development sessions to enhance ongoing professional skills and knowledge.

Assessment, Recording & Reporting

• Keep detailed records of plans, and of achievements of individual students; developing, in conjunction with the year group, standardised forms of assessment and record keeping.
• Report to parents in accordance with the school’s reporting policy as laid down in the Staff Handbook.

Communication & Liaison

• Liaise with relevant members of the Personalised Learning Team to ensure that all individual student needs are understood, planned for and met.
• Collaborate effectively with the STLA support staff within the department.
• Attend and contribute to meetings of a professional nature as and when required.
• Contribute to the strengthening of the parent-teacher partnership in individual and whole school initiatives as and when required.

Pastoral & Co-Curriculum

• Follow the school’s policies and procedures with regard to discipline and behaviour, daily routines, duties, home learning, leave of absence, and visits, as laid down in the Staff Handbook.
• Fulfill supervision roles during lunches and break times.
• Participate in Co-Curricular Activities (CCAs) across the school at a level to be agreed with the Head of Junior School.
• Embrace and lead on the school’s commitment to creating a diverse and inclusive environment.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

Tanglin Trust School believes that each employee makes a valuable and significant contribution to our success and that contributions should not be limited to the assigned responsibilities below. This job description is designed to outline primary responsibilities but not limit the employee, nor Tanglin Trust School, to only the duties identified. It is the expectation of the School that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate, or equivalent.

Presently we have a Job Opening for a Fraud Specialist position

Coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for fraudulent activities Assist with developing and implementing Fraud Risk Management framework.

This is a 24/7 shift job

Shift timings are
4pm-1am
12midnight-9am

• Conduct quality inspections and analyses on non-conforming (NC) and Return Merchandise Authorization (RMA) materials, and carry out initial investigations into the root cause of NC issues.
• Coordinate with internal and external parties to manage the handling of non-conforming (NC) and Return Merchandise Authorization (RMA) materials.

Requirements:

• Higher NITEC in Electronic/Electrical Engineering or equivalent.
• At least 2 years of handling NC and RMA experience in production/engineering semiconductor test facilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• To process premium payment transactions in the system
• To prepare manual cheques, reminders and payment letters to the clients
• To ensure that reminder emails / letters are sent out promptly according to SOP
• To follow up with the clients for any outstanding premium according to SOP
• To process premiums received from various modes in the system promptly according to agreed service level agreement
• To process daily Bank reconciliation
• To updating of payment status promptly to all the stakeholders
• To participate in UAT testing for new product launches or any adhoc payment testing
• To assist in adhoc admin duties as per required

Working Experience:

• Diploma / Degree preferably a major in Finance / Accounting
• Prior knowledge of insurance products is desirable

Requirements:

• Self-driven in completing workload and can be entrusted to deliver work as promised
• Meticulous, able to process requests with accuracy and meet service standards
• Good team player with ability to multitask in a fast-paced environment
• Ability to work with minimal supervision and work under pressure
• Flexible and adaptable to change
• Keen learner and able to work independently
• Customer-oriented, with good interpersonal and communication skills
• Proficient in Microsoft Excel
  

Responsibilities:

• Support the implementation of Quality Improvement Programme
• Work closely with clinicians at the Department to identify opportunities for clinical quality improvement and benchmarking.
• Responsible for the management and operations planning of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives
• Collect preoperative, operative, and postoperative data components for the Programme through the effective utilization of the hospital medical record systems.
• Drive process improvements and streamline workflows to ensure efficient operations and process flow for patient care journey and management of hospital-wide resources – beds, OTs, clinic space, office space.
• Support in the planning and coordination of clinical manpower planning and deployment.
• Disseminate and implement hospital’s policies & procedures.
• Ensure Policy & Procedures are current.

Requirements:

• Bachelor’s degree from a recognized institution
• Experience in one of the following settings: hospital surgery department/clinic, clinical research, or medical records preferred.
• Ability to build relationships and gain alignment for clinical support.
• Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner.
• Computer and Internet experience required - familiarity and competency in MS Office products (Word and Excel) is essential.
• Database data entry and/or management experience preferred.
• Basic statistical knowledge preferred.
• Quality improvement or patient safety knowledge and experience preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23894
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Responsibilities:

• Technology Service Design - This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for fraudulent activities
• Assist with developing and implementing Fraud Risk Management Framework and all associated policies and procedures (including risk metrics/ monitors)
• Ensure they are effectively embedded Follow up and analyze abnormal transactions activity on customers' account.
• Manage customer's expectation and explain to customer on suspected scam activities.
• Coordinate and support detection, investigation and mitigation.
• Understand when to escalate events and to whom
• Be responsible for incident triage, response and escalation
• Be responsible for both reactive and proactive security investigations
• Assist in statistics collation on the various scams reported to the organisation to submit for monthly management reporting and any others task and assignment by the line manager & management

Requirement:

• Has strong analytical skill and well verse in Microsoft Office
• Willingness to learn on the job

Shift timing

• 4pm - 1am
• 12am - 9am
• *Night shift allowance are included

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role?

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires in both the Customer Support and the Technical Support teams
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, - incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need To Have:

• Demonstrated experience of Bloomberg's Terminal software and its installation processes
• At least 1 year of experience in a technical troubleshooting, implementation, or customer support role
• Demonstrated knowledge of customer support workflow, private IP network and/or FIX connectivity
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong project management, presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

We'd Love To See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• CompTIA (A+ or Network+) or similar qualification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Job Description

• Industry/ Organization Type: Business Consultancy Firm
• Position Title: Digital Marketing Specialist
• Working Location: Potong Pasir
• Working Hours: Monday to Friday, 9 am – 6.30 pm
• Salary Package: Up to $4,500 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Lead the development and execution of comprehensive digital marketing strategies aligned with the company's objectives and target demographics.
• Oversee and optimize digital advertising campaigns across various platforms.
• Conduct in-depth keyword research and manage SEO initiatives to enhance organic search rankings and boost website traffic.
• Curate, create and manage compelling and pertinent content for diverse digital outlets, encompassing social media, the website, email, and blogs.
• Monitor and evaluate key performance metrics using tools such as Google Analytics, providing regular reports on campaign performance while identifying areas for enhancement.
• Stay current with industry trends, emerging technologies, and best practices in digital marketing, integrating these insights into marketing strategies.
• Collaborate closely with the design team to craft visually appealing and effective digital assets, including graphics, videos, and interactive content.
• Implement A/B testing methodologies to optimize ad copy, landing pages, and other digital assets, aiming for maximum conversion rates.
• Manage email campaigns and ensure compliance.
• Work collaboratively with cross-functional teams to ensure consistent messaging and branding across all digital channels.
• Identify and capitalize on new growth and innovation opportunities within the digital marketing landscape.

APPLY NOW!!!

• At least 3 years of related working experience in planning, executing and managing successful digital marketing campaigns.
• In-depth knowledge of digital marketing channels, including social media, paid advertising, SEO, email marketing, and content marketing.
• Proficiency in using digital marketing tools such as Google Analytics, Google Ads, Facebook Business Manager, and SEO keyword research tools.
• Familiarity with marketing automation platforms is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65629 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-year contract (convertible to permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Service Specialist
• Working Location: Tampines
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/feedback are well investigated, resolved, and escalate the complaints/feedback aptly to Senior and work with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in a timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• Follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills
• At least 1-year of Customer Service experience

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

Customer Service

• Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls
• Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently
• Maintain records of customer interactions, process customer accounts and file documents
• Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically
• Collate all customers’ compliments and complaints into Spreadsheet for analysis
• Generate and follow up with sales leads from all the various platforms
• Identify and assess customers’ needs to achieve satisfaction
• Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions
• Afford support to the Head of Department and team members on day-to-day operation
• Perform any other duties as assigned

Customer Journey Experience

• Pinpoint service gaps in the Customer Journey experience
• Review Service Standards through visits to boutiques periodically
• Analyse the source and root cause of service deviance
• Generate workable solutions to bridge these service gaps
• Identify pain points of customers in their buying/shopping experience and derive solutions to address them
• Identify touch points for our customers to heighten our service level

Customer Relationship Management

• Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them
• Collate and analyse customer’s data using the CRM software, Hubspot

REQUIREMENTS

• Minimum GCE-N Level
• Minimum 1 to 3 years’ experience in a customer service / experience capacity
• Relatively well versed in Microsoft Office Suite especially Excel
• Familiarity with CRM software ideally HubSpot
• Good command of English, both spoken and written
• Conversational Mandarin (to attend to Mandarin-Speaking Customers)
• Able to work after office hours ie on weekends on need basis

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Supplier Quality Engineer
• Working Location: East (Changi North)
• Working Hours: Monday to Friday, 8.15 am – 6 pm
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Manage quality performance of supplier.
• Manage supplier First-Article processes and part qualification.
• Ensure supplier quality records are updated promptly.
• Responsible for ensuring that Supplier Quality Issue is resolved.
• Conduct External audit to ensure conformance to specified requirement.
• Support Internal, 3rd Party & Customer System audits.
• Support QA initiatives/ activities (e.g new product quality review, customers’ quality audit, project transfer, etc.).

APPLY NOW!!!

• At least 2 years of QA/QC working experience in precision engineering industry.
• Vendor management experience is preferred.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65906 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Manufacturer/ Mineral Fertilizers
• Position Title: Trade Operations Specialist/ Shipping Operations Specialist
• Working Location: Orchard
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $6,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist the Trade Operations Manager in implementing commodity trading contracts signed.
• Review and check contract clauses, ensuring compliance and accuracy.
• Formulate import Letter of Credit (LC) applications in accordance with the contracts.
• Liaise with commercial banks on the issuance of LCs.
• Ensure full compliance of LC documents with the terms and conditions of LCs.
• Review trading contracts and follow up on shipping logistics arrangements.
• Handle shipping documents such as Bills of Lading, Mate's Receipts, and other required documentation.

APPLY NOW!!!

• At least a Diploma with minimum of 3 years of related experience in Operations & Logistics, Import & Export Documentation and Shipping.
• Able to handle complex logistics arrangements (bulk shipments) and must have proven experience with bulk conventional vessels, specifically in handling fertilizer or other commodity bulk shipments.
• Prior experience in handling full shipping documents, including LC and Bill of Lading.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65753 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

1 year contract Events Specialist

ROLES & RESPONSIBILITIES

• Responsible for leading and/or supporting the planning and execution of multiple events.
• Manage events from initial planning - client management, stakeholder management, production management, project team management, budget management, etc.
• Manage project budget and cost management.
• Ensure project documents are complete, current, and filed as appropriate.
• Always ensure safety compliances by the project team.
• Be client-facing and be accountable for deliverables to clients within agreed timeline.

REQUIREMENTS

• Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, in relevant fields or in Events Integrated, Business, Computer / Information Technology etc.
• Ability to manage multiple priorities in a fast-paced, matrixed environment.
• Excellent written and verbal communication skills
• MS Office proficiency (Excel, PowerPoint, Word, Project, etc)
• Prior experience with planning and executing multi-faceted, complex integrated events (virtual, hybrid and physical) will be a bonus.

ATTN: Kay Kwok

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176

About TDS

TDS Engr Solutions Pte Ltd, where innovation converges with engineering excellence. We take pride in being your leading provider of cutting-edge software solutions, specializing in Engineering Drafting, Building Information Modeling (BIM), and Project Management. What sets us apart is our commitment to enhancing industry-standard platforms. TDS Engr Solutions offers powerful plugins that elevate Autodesk products and AVEVA E3D to new heights.

Key Highlights:

1. Engineering Software Specialization:

- TDS Engr Solutions is dedicated to advancing the capabilities of engineers. Our specialization in engineering software encompasses a comprehensive suite of tools for drafting, BIM, and project management.

2. Enhanced Autodesk Integration:

- Our innovative plugins are crafted to seamlessly integrate with Autodesk products, enhancing their functionalities and providing engineers with additional tools to optimize their workflows. From AutoCAD to Revit, our plugins bring added value to your Autodesk experience.

3. **AVEVA E3D Optimization:**

- TDS Engr Solutions is proud to offer plugins that elevate the performance of AVEVA E3D, a leading solution in the plant design and engineering space. Unlock new possibilities and efficiencies with our tailored enhancements.

4. **Customized Solutions for Industry Leaders:**

- TDS Engr Solutions collaborates with industry leaders, tailoring our plugins to meet the specific needs of engineers and designers relying on Autodesk and AVEVA E3D platforms.

5. **Continuous Innovation:**

- Innovation is at the core of TDS Engr Solutions. Our team is committed to staying at the forefront of technological advancements, ensuring our plugins evolve alongside the ever-changing landscape of engineering software.

**Why Choose TDS Engr Solutions Pte Ltd:**

- **Proven Expertise:** Benefit from our proven expertise in engineering software, with a focus on enhancing industry-standard platforms.

- **Seamless Integration:** Our plugins seamlessly integrate into Autodesk products and AVEVA E3D, providing engineers with a hassle-free and enhanced user experience.

- **Industry Collaboration:** TDS Engr Solutions actively collaborates with industry leaders to understand evolving needs, ensuring our plugins remain at the forefront of innovation.

As you navigate the complexities of modern engineering, TDS Engr Solutions invites you to explore the enhanced capabilities our plugins bring to Autodesk and AVEVA E3D. Empower your designs, streamline your processes, and drive efficiency with TDS Engr Solutions. Thank you for considering us as your preferred partner in advanced engineering software solutions.

Job Overview:

We are seeking a dynamic and results-driven Telephone Marketing and Coordination Specialist to join our team. The ideal candidate will be responsible for promoting our products or services over the phone, establishing and maintaining relationships with potential customers, and coordinating various aspects of marketing campaigns. In addition to telephone marketing responsibilities, this role involves coordinating ongoing projects. This role requires excellent communication skills, a persuasive demeanor, and the ability to multitask effectively.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to potential customers to introduce our products or services.
   Clearly and compellingly articulate product or service features and benefits.
   Generate leads and schedule appointments for further discussions or demonstrations.
   
2. Lead Follow-Up: Implement effective follow-up to convert leads into sales opportunities.
   Maintain a comprehensive database of contacts and update customer information regularly.
   Provide information on promotions, new products, and company updates to existing and potential customers.
   
3. Customer Relationship Management: Build and nurture relationships with customers through regular communication.
   Address customer inquiries, concerns, and feedback promptly and professionally.
   Ensure customer satisfaction and identify opportunities for upselling or cross-selling.
   
4. Coordination and Collaboration:
   Coordinate with sales representatives to ensure a seamless transition of leads.
   Assis strategies. Assist in meeting management and document flow in ongoing projects.
   
   Qualifications:

• Proven experience in telephone marketing, telemarketing, or a related field.
• Excellent communication and interpersonal skills.
• Ability to handle objections and rejection positively.
• Strong organizational and multitasking abilities.
• Familiarity with customer relationship management (CRM) software.
• Results-oriented and target-driven mindset.

Education and Experience:

• GCE 'O' Levels, ITE certificates , Diploma
• Previous experience in telephone marketing, sales, or customer service is an asset.

Benefits:

• Competitive salary with performance-based bonuses.
• Professional development opportunities.
• Dynamic and collaborative work environment.

If you are passionate about marketing, enjoy engaging with people over the phone, and have a proven track record of driving results, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our company!

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)