The Role

WTW primary point of contact for facility clients (direct servicing model)

• Support in escalations from Clients via emails & calls
• Facility client's renewal: Follow-up with appointed Carrier to ensure 100% completion for renewal with proper documentation and billings.

Support Consultants in the following works

• Renewal process: Perform technical review (i.e. data accuracy) on all renewal reports prepared by Global Delivery Centre (Manila)
• Prepare Pricing Tool Checklist to facilitate Consultants’ renewal review of clients.
• Support and assist to prepare all necessary reporting requirements based on the SOWs agreed with selected clients (e.g. Benchmarking report, Claims analysis report, Service Level report)
• Prepare employees communication decks, handbook and Benefits Guidebook.
• Prepare insurance premium breakdown for ad-hoc billings, for selected clients.
• Internal documentations and update requirements (for e.g., Update Client Account Checklist, Change & Update forms, IT Security forms)
• For selected clients: Be part of the client servicing team to respond to clients’ enquiries and urgent requests, where necessary (calls & emails)
• Client servicing : Follow-up closelywith Global DeliveryCentre (Manila) to ensure timely and accurate delivery of tasks and e-mail responses based on agreedturn-around time
• To be able to participate in selected, initiatives or ad hoc matters.

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities.
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work.

The Requirements

• Minimum of 2-3 years’ experience in a Health & Benefits insurance or consulting or brokerage role
• Experience in client supporting role
• Enjoy working with data & experience in analysis work
• Excellent ability to communicate effectively with a strong focus on customer service.
• Good oral and written communication skills
• Technical proficiency in Singapore employee benefits
• Broad understanding of compliance issues related to local legislation.
• Proficiency in Microsoft Office (especially Excel)
• Proficiency in English language

Equal Opportunity Employer

Responsibilities:

• Understanding of import & export stature requirement for local & oversea markets.
• Executing, direction and coordinate as required for all transportation matters within organisation, vendors & customers
• Planning, monitoring and controlling transportation activities include budgets, schedules & routes for incoming, outgoing and transfer of goods for the organisation.
• Assuring and seeking to improve customer satisfaction and feedback through consistent customer interaction, e.g., communication, (phone, e-mail, etc.) and customer meetings, kick off, review, etc.
• Arranging vendors on resources for all local activities on deliverable include stuffing/unstuffing of goods, allocation of containers and import & export clearance documentations
• Managing forwarder & counterparts on processes and documentation for smooth deliveries
• Working proactively to set customer expectation to assure acceptance of timely deliverables even under challenging circumstances
• Identifying and sharing lessons learned to be recorded.

Requirements:

• Bachelor Degree / Diploma with minimum 2 years’ of experience managing Logistics & Operation activities.
• Experience with Logistic deliverable of different size, complexity and contractual types.
• Submission of all required logistic documentation & understand incoterm.
• Working knowledge in SAP is an added advantage.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

You will be part of the Security Operations Centre (SOC) Team who will be responsible for the following areas Tier 2 SOC Analyst responsible for investigating alerts and incidents escalated by Tier 1 Analysts, Develop and enhance SOC processes and procedures, ensuring effective operations, Coordinate with stakeholders to address, follow up and resolve security alerts. Operate and maintain security monitoring tools such SIEM, EDR and SOAR. Gather and analyse Cyber intel. Conduct Threat hunting. Lead the adoption of new technological advances and best practices in cybersecurity monitoring and response.

You will be a Great Fit if you:

- Demonstrable experience and in-depth knowledge in cyber security operations, cyber intelligence gathering, incident response and investigations.

- Have strong experience in various cyber security technologies such as IDS/IPS, firewalls, SIEM, APT, email security, web security, endpoint security, malware analysis, etc

- Have experience in threat hunting / red teaming will be preferred.

- Have at least 2 years of experience as a Tier 2 analyst in a SOC.

- Have professional certifications would be added advantage: CISSP, GIAC Certified Incident Handler, EC-Council CEH and CSA, or any other relevant qualifications

Good to Have:

- High attention to detail and quality.

- Be able to work under pressure and meet deadlines.

- Must be highly reliable, trustworthy, honest, and commitment oriented.

- Strong written and verbal communication skills

- Autonomous

- Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14187036/31421e83-cc31-1ede-aabf-ba8115fb126c

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Project Operation Specialist to be part of their Operation team for ongoing transformation projects. They are located in the East - easily assessible.

The Project Operation Specialist's responsibles are:

• Timely and accurate registration of shipments into the CW1 forwarding system.
• Update internal and external systems with precise shipment data.
• Ensure adherence to all security arrangements and procedures.
• Verify the completeness and accuracy of all forwarding documents.
• Collaborate and monitor Permit Declaration activities with the permit declaration vendor.
• Coordinate customer booking requests at both origin and destination through call forwarding.
• Proactively follow up, coordinate, and communicate shipment information with stakeholders, including subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices.

Job Requirements:

• Min Diploma and above
• Min 1 years of relevant experience in freight forwarding/ shipping industry
• Familiar with Microsoft Excel
• Experience in custom declaration (Import & Export)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Monthly Basic Salary: S$2,500 to S$3,000 (+ Variable Bonus)

Working location: Mandai Link

Working days: 5 days a week

Working Hours: 8:00 am to 5:00 pm

Given the company's business expansion, we seek the right candidate to manage an e-commerce platform seamlessly, improve order processing, explore new sales opportunities, and effectively handle customer engagements.

Key Responsibilities:

1. E-commerce Platform Management:

• Oversee daily operations of the company's e-commerce platform, ensuring smooth and efficient functioning.
• Troubleshoot and resolve platform-related issues to deliver an exceptional customer experience.

2. Order Processing:

• Process daily orders from online platforms.

3. Customer Service:

• Handle and report customer feedback and complaints.
• Address issues promptly to ensure a high level of customer satisfaction.

4. Quotation:

• Responsible for sending out quotations accurately and on time.

Job Requirements:

• Minimum a graduated Diploma with at least one (1) year of working experience in Sales Administration
• Strong communication skills
• Capable of working independently with a proactive and positive working attitude

1) Create, plan and execute all web, SEO, SEM, social medica, and advertising campaigns.

2) Generate engaging and interactive online content and incorporate the latest technologies to increase reach and performance.

3) Develope digital communications, to achieve greater awareness and engagement, including the design, delivery and implementation of digital content associated with our beauty spas and medical aesthetics.

4) Conduct research on the topics in order to create and publish effective content in accordance with its objectives.

5) Ensure that content on our social media platforms are consistently released in a timely manner by maintaining adigital content timeline.

6) Track, monitor, measure and report performance of all digital marketing campaigns.

7) Manage allocated campaign budget and ensure optimum deployment of budget.

8) Work closely with the product, design and management team to develop digital marketing contents and to optimize User Interface.

9) Any ad-hoc tasks as assigned.