Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.
• Present findings to senior managers and stakeholders, highlighting both successes and areas needing attention.
• Prepare weekly and monthly report that summarize team activities and quality metrics.

Requirements

• Bachelor's Degree
• Minimum 3 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Strong communication skills to effectively report findings to manager and stakeholders.
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Product Specialist

1 year contract, potential to renew/convert to perm

Brief Description of Company

Our client is a health technology MNC improving people's health and well-being through meaningful innovations.

Responsibilities:

• Provide demo and making regular visit to both public and private hospital focusing on ICU, Operating Room, High dependency unit on consumables related to patient monitors
• Manage the lead and focus of the consumables and create orders
• Be able to answer customer questions and deliver on-hoc support as needed
• Sales support, paperwork on quoting and order follow up as required by key account managers.

Qualification:

• Diploma/Degree in any Nursing or any Science background, with minimum 1 year of experience
• Nursing background (preferred past patient monitor experience like ICU or Operating Room nurse etc), life science or engineering background with past experience of patient monitors or ventilators.
• Open to being out in the field 85% of the time

On top of a competitive base salary, the company offers excellent career and training opportunities, attractive benefits, and bonus schemes.

Interested parties, please apply to this job advertisement. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Build a career with confidence.

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do.

Role Responsibilities:

• Manage supplier and their performance to ensure uninterrupted supply and quality.
• Create local/regional/global savings opportunities.
• Support the delivery of working capital targets and creditor targets for the site.
• Ensure control and responsibility for expenditure of company funds.
• Develop and implement business procurement strategies for assigned products, consistent with global or local procurement plans.
• Negotiate agreements with suppliers for raw materials within the value of spend.
• Establish project management discipline for identifying and tracking tasks, resources, milestones, and measures for projects.
• Communicate with key stakeholders on projects to ensure mutual understanding of objectives and priorities.

Requirements:

• Diploma or Degree in Business or Engineering with
• Minimum 5 years’ relevant purchasing experience
• Good understanding of purchasing processes and systems
• Excellent communication and interpersonal skills
• Effective cross-functional team member with good conflict resolution skills
• Good team player
• Strong negotiation skills
• Customer focused and results driven
• Proficiency in MS office

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Job Summary:
We are seeking a highly motivated and detail-oriented QA Executive to join our Quality Assurance team. This role will be pivotal in ensuring that our products meet the highest standards of quality, safety, and compliance.

Key Responsibilities:

• Create and update product specifications
• Provide accurate technical information and documents to customers upon request
• Conduct supplier evaluation, request and review up-to-date documentation from suppliers
• Manage the product and environmental testing
• Investigate customer complaints, identify root cause and implement corrective and preventive action
• Conduct daily on-site inspection to ensure adherence to hygiene, safety and quality protocols.
• Carry out sensory evaluation
• Assist in work instructions update and conducting staff training.
• Assist in all internal and external audits
• Perform any other ad-hoc tasks assigned by QA manager

Key Skills and Qualifications:

• Diploma/ bachelor’s degree in Food Science or related field.
• Proactive, willing to learn and good follow-up skills
• Excellent attention to detail and communication skills
• Able to meet deadlines and work efficiently under pressure
• Work independently with minimal supervision

About the Role:

This position has responsibilities for the deployment and standardization of key Quality Assurance activities including assurance of product quality, quality planning process, and maintenance of Quality Management System performance. This role will carry out responsibilities in strict adherence to regulatory requirements and applicable standards relevant to medical device, and always act with focus on quality objectives within the organization.

Roles and responsibilities:

• Functional lead for implementation, managing operational effectiveness of Complaint Handling process, trending activities, and analysis of data associated with defined KPIs.
• Responsible for monitoring and implementation escalation process and resolution for late medical device reports caused by late entries by local intake team.
• Analyze and recommend complaints received are reportable within the market, ensure adverse events reported to Authority if needed, with special attention to managing complaint-adverse event with close follow up with manufacturer and/or reporter.
• Execute, coordinate and feedback Field Corrective Action/Recalls with the countries, maintain tracking to monitor field actions in the region to ensure effective resolution or closure. Report Field Corrective Action to Authority if needed.
• Support audit readiness, conduct and prepare for regulatory/external audits as well as internal quality audits to ensure timely execution according to defined schedule.
• Participate of Nonconformity, Corrective and Preventive Actions, Documentations, Supplier Quality across the organization.
• Develop/update procedures for quality system processes to ensure alignment with Olympus global procedures as well as coordinate with other departments that effect Quality Systems.
• Provide training and support to employees concerning quality systems, policies, procedures, and core processes etc.
• Support global and local quality improvement initiatives and transformative projects.
• Execute other tasks and projects, as assigned by Manager.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Bachelor’s degree in related field of engineering, science, or equivalent discipline.
• At least 5 years of experience working in similar position of responsibility in the medical device quality field
• Prior experience in managing quality management system in a medical device environment and quality assurance/regulatory compliance
• Must have knowledge to perform quality audit, certified auditor in ISO13485 or GDPMDS will be a plus.
• Strong knowledge of quality system requirements and medical device regulatory framework
• Meticulous and strong attention to details
• Excellent verbal and written communication skills
• Good problem solving and ability to drive change within organization
• Ability to succeed in a fast-paced, matrixed environment with speed, accuracy and adaptable to meet business need
• Positive attitude and able to work well as team player

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website - www.olympus.com.sg

Responsibilities:

• Create test plans and test reports for functional and/or performance tests.
• Create test cases based on user stories or functional specifications.
• Conduct manual and automated testing (if applicable) on software applications.
• Conduct performance testing to ensure that the delivered system meets the performance requirement.
• Identify, track and retest bugs.
• Report testing progress to the project stakeholders.
• Provide support for User Acceptance Test.
• Work closely with the project team to develop a strong understanding of the project and testing objectives, and to ensure that bugs reported are fixed within the timeline.

Prerequisites:

• Degree/Diploma in Computer Science, Computer Engineering or its equivalent.
• Must have at least three years of software testing experience in web-based applications.
• Good oral and written communication skills.
• Strong troubleshooting and problem-solving skills.
• Experience with CI/CD tools (i.e. Gitlab or Jenkins).
• Experience with open-source automated testing frameworks (i.e. Playwright, Cypress, Selenium, Appium or Cucumber).
• Experience with API testing as well as integration testing with external systems.
• Experience with open-source performance testing tools (i.e. JMeter, K6, Gatling or Locust).
• Proficiency in programming languages (i.e. Python, Java or JavaScript).
• Working experience in an Agile environment will be an added advantage.
• Basic understanding of SQL.
• To drive and advocate continuous improvement in testing practices and tools.
• Ability to work independently with minimal supervision.
• Certification for software testing (i.e. CTFL, CTAL, CSTE, CSTP or CSQA) will be an added advantage.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Roles and Responsibilities (Software Quality Engineer)

a. Assist Product Owner, Business Analyst to craft out user story acceptance criteria

b. Analyse and decompose complicated software systems, and design a holistic test strategy

c. Conduct research on emerging technologies and develop test automation framework

d. Develop test suites of test scenarios and test cases

e. Take a risk-based approach for test automation

f. Perform time boxed exploratory testing

g. Maintain regression test suite in QA nightly build

h. Actively refine smoke test suite in Development CI environment

i. Lead system integration testing with other systems

j. Manage user acceptance testing

k. Manage defect life cycle, test artefacts and repository

l. Drive continuous improvement in agile testing practices and tools

m. Take on secondary role as low code application development engineer or Security Ops Engineer

n. Improve software quality using XP practices such as code review and unit testing

o. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills (Software Quality Engineer)

a. Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

b. Min 3 years’ experience in exploratory testing and regression test automation

c. Strong analytical skills

d. Meticulous attention to details

e. Good interpersonal skills such as tactfulness

f. Good presentation and listening skills

g. Experience in agile development environment will be an added advantage

h. Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter) or EggPlant or Pega Unit Test will be an added advantage

i. Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering(Civil) or equivalen.
• At least 2 years(s) of working experience in the related field is required for this position.
• Required Skill(s): Understand drawing, Quantity take off, Prepare BQ, Familiar with costing, Supplier sourcing, Contract administration.
• Preferably Senior Executive specialized in Engineering-Civil/Construction/Structural or equivalent.
• Familar with structural steelworks.
• Other QS duties as assigned from time to time.

Roles and Responsibilities (Software Quality Engineer)

a. Assist Product Owner, Business Analyst to craft out user story acceptance criteria

b. Analyse and decompose complicated software systems, and design a holistic test strategy

c. Conduct research on emerging technologies and develop test automation framework

d. Develop test suites of test scenarios and test cases

e. Take a risk-based approach for test automation

f. Perform time boxed exploratory testing

g. Maintain regression test suite in QA nightly build

h. Actively refine smoke test suite in Development CI environment

i. Lead system integration testing with other systems

j. Manage user acceptance testing

k. Manage defect life cycle, test artefacts and repository

l. Drive continuous improvement in agile testing practices and tools

m. Take on secondary role as low code application development engineer or Security Ops Engineer

n. Improve software quality using XP practices such as code review and unit testing

o. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills (Software Quality Engineer)

a. Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

b. Min 3 years’ experience in exploratory testing and regression test automation

c. Strong analytical skills

d. Meticulous attention to details

e. Good interpersonal skills such as tactfulness

f. Good presentation and listening skills

g. Experience in agile development environment will be an added advantage

h. Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter) or EggPlant or Pega Unit Test will be an added advantage

i. Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Mission

• Plan and implement the Project Quality Management System (PQMS) activities within the project and organization.
• Plan and ensure the project Quality Control (QC) activities implementation
• Report Quality information and data about Project in line with Corporate Guidelines
• Act as focal point for quality related matters within the project and in liaison with external entities.
• Act as Auditor Lead for ISO matters.

Major Duty and Tasks

• Ensure the definition and implementation of the PQMS and the identification, preparation and distribution of needed Project Quality Plans and procedures in accordance with the Company and External Parties Quality Management System (QMS)
• Ensure that the integrity of the Company QMS is maintained when changes are made to the system for the project
• Ensure that the correct implementation of the Project QMS is checked and monitored through the planning of quality audits
• Ensure that the correct implementation of planned quality audits, taking in account all project processes, including the issue of relevant audit reports
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Conduct external audit to Vendors and Subcontractors QMS and ISO requirements
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Plan and allocate Quality resources to the various area of the project, managing them in liaison with involved Quality functions
• Support the Project Manager in relations with the Client and with the Authorities responsible for quality matters
• Participates to Project Management meetings, to ensure coordination between Quality activities and Project Management activities
• Ensure the preparation and issue of QC specifications for the works, coordinating and agreeing the checks by the Technical Departments and Client
• Ensure the issue of quality requirements to be incorporated, in the contractual documents, with Vendors and Subcontractors and organizations in charge of works
• Ensure the Site QC activities implementation, including the monitoring of QC management tool updating
• Ensure management of nonconformities
• Promote appropriate actions in order to prevent or eliminate potential non-conformities and their causes
• Ensure the management of Cost of Non Quality process
• Ensure knowledge and awareness of Quality requirements within the Project Team, also performing Quality Training activities
• Collect and analyse project quality data also to organize and lead the Project Quality Management Review
• Ensure the management of lessons learned process
• Ensure Customer satisfaction process implementation
• Report Project information and data to Company's Quality Manager by means of Corporate methodologies and tools and keep the Project Quality Reporting tools updated.
• Providing leadership, mentorship, and direction of all QA/QC personal.

Additional Requirements

• Ability to read PID’s and Isometric drawings.
• Understand NDT techniques.
• Experience with Ferrite and PMI techniques
• Knowledge of WPS/PQR activities
• Knowledge of Painting
• Familiar with AWS/ASME/ANSI codes and standards
• Experience with general Oilfield fabrication products
• Maintain the required test records and update accordingly.
• Conduct incoming and outgoing inspection activities such as inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
• Monitor the welding, NDT and etc activities.

Requirements:

• Diploma/Degree in relevant/related fields
• Min 10 years of QC inspection experience for Water, Oil and Gas fabrication
• Inspection Qualifications eg: CSWIP or equivalent
• Able to communicate with various level of people
• Good in verbal and written English
• General computer knowledge is essential (MS word, excel, powerpoint, MS outlook)
• Willing and able to travel overseas

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Develop best practices for ensuring cloud redundancy and data backup is enabled
• Develop disaster recovery plans to outline procedures for restoring cloud systems quickly following a disruptive event.
• Design and organize regular DR tests to verify the DR plans to achieve cloud systems' defined RTO and RPO.
• Make recommendations for improvements to the DR plans as new cloud recovery technologies become available to ensure increased resilience.
• Work with application teams to identify and document resiliency risks and remediation plans.
• Advocate for the use of automation whenever possible to reduce human error.
• Participate in cloud systems risk reviews.

Experience and skills requirements

• Minimum 2-3 years working experience in architecting, designing, developing and implementing cloud solutions on Microsoft Azure, Amazon Web Service (AWS)
• Experience in identifying deficiencies in cloud recovery strategies, plans, and internal processes.
• Understanding of best cloud organizational practices, operations risk management processes, architectural requirements, and vulnerability risk.
• Experience conducting comprehensive risk assessments of information systems, applications, and processes to identify potential vulnerabilities, threats, and impacts.
• Experience monitoring and analyzing emerging cloud threats and trends to proactively identify potential risks.

Technical experience

• Hands on experience in developing DR plans for cloud-based systems Hands on experience in architecting, planning and conducting DR tests for cloud- based systems
• Hands on experience in configuring cloud components with adequate redundancy, backup, monitoring and logging to prevent outages.
• Hands on experience with providing support for cloud infrastructure audit and security compliance activities.

Certification

Certified Cloud Security Professional (CCSP), AWS Certified Solutions Architect - Professional, Microsoft Certified Azure Solutions Architect Expert or Certified Business Continuity Planner (CBCP)/comparable certificate or education.

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

Communications Specialist

12 months contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

About the role:

The client’s Manufacturing Communications team is looking for a Site Communications Specialist to join their Singapore site within the Manufacturing Division. Key responsibilities include supporting and advising site colleagues/leaders in their communication efforts, enhancing content management and development, utilizing various communication channels, and implementing innovative solutions to engage both “wired” and “non-wired” manufacturing employees. Additionally, the specialist will assist with issues management communications and foster employee engagement across all levels and divisions within the facility.

The Site Communications Specialist will collaborate closely with the Site Communications Lead and work with colleagues across corporate and divisional communications, as well as functional leaders at the site. This position reports directly to the Site Communications Lead of the client’s Manufacturing Division in Singapore.

Primary Responsibilities:

• Coordinates and implements communication plans, empowering leaders and stakeholders with the information and tools they need to inform and engage their teams.
• Identify opportunities to promote employee engagement and help foster a positive work culture
• Establishes and creates written, verbal, and visual content that:

o Aids employees in understanding enterprise and divisional business goals, as well as site-specific priorities.

o Delivers appropriate messages with the right cadence, channels, and formats (including presentations, talking points, stories, video scripts, and intranet content).

o Tailors content to resonate with the diverse workforce in the manufacturing division, from shop floor colleagues to leaders and champions

• Ensures all materials and content align with the company's branding guidelines and corporate messaging.
• Assist in telling stories to highlight the culture and benefits of working at the organization with prospective and current team members.
• Work with a community of content and subject matter experts across the site to share best practice and identify emerging needs so as to provide editorial stewardship for internal communications and related activities to improved engagement for site colleagues.
• Assist with the creation and presentation of PowerPoint slide decks and other presentation materials for use in meetings and forums.
• Actively seeks feedback regarding communications from stakeholders, sharing insights with communications partners in both the manufacturing division to apply best practices and refine communications tactics.
• Will perform other duties as assigned.

Requirements:

• Diploma or Bachelor’s Degree in any field
• At least 2 years of relevant experience in internal employee communications.
• A creative problem solver with excellent written and verbal communication skills, with fluency in digital communication channels.
• Possesses passion, enthusiasm, and a growth mindset to drive results.
• Demonstrated ability to manage cross-functional projects successfully.
• A hands-on individual capable of guiding projects from concept to implementation.

Reg No: R22104540

EA License no: 94C3609

Job Title: Customer Engagement Specialist

Company: Capital C Corporation

Location: Singapore

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Position Overview:

We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.

Key Responsibilities:

• Act as the primary point of contact for document collection, guiding customers through the submission process or scheduling visits to our outlet.
• Respond promptly and effectively to customers' inquiries via calls, email, and chat, resolving doubts and queries about our products and services.
• No cold calling required; all outbound calls are directed to existing customers or prospects who have expressed interest in our services.
• Identify opportunities for upselling or cross-selling as needed.
• Maintain meticulous documentation of all customer interactions to ensure accurate record-keeping and seamless service delivery.
• Adapt to a dynamic, customer-centric role to deliver exceptional service.
• Employ effective sales tactics to achieve departmental goals and targets.
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Requirements:

• Good command of spoken English required; proficiency in Mandarin, Malay, or Tamil is a plus.
• No prior experience necessary; comprehensive training provided.
• Previous experience in telemarketing, call center, or related fields is advantageous.
• Exceptional communication skills with a confident and persuasive phone manner.
• Outstanding interpersonal skills, capable of quickly building rapport with diverse individuals.
• Proven track record of exceeding goals in a fast-paced environment.
• Strong team player with the ability to work independently when needed.
• Proficiency in basic Google Sheets and Excel preferred.
• Working Days: 5 days a week, from Mon - Sat (Rotating Shift - 1 off day in between)
• Working Hours: 10am - 7.30pm

Benefits:

• Competitive salary and incentive structure.
• Comprehensive training and ongoing support.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment.

How to Apply:

If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to [email protected].

Join us at Capital C and be part of a team shaping the future of finance!

We seek a talented and motivated Project Specialist with a background in the electrical or mechanical field, either as an Institute of Technical Education (ITE) or Polytechnic graduate. The ideal candidate will possess basic project management skills, familiarity with project management tools, and preferably have experience in the Non-Destructive Testing (NDT) sector. Effective communication with all project stakeholders, including clients and subcontractors, and internal communications within the WaveScan team is essential. The role also requires the ability to perform occasional engineering and troubleshooting work. As a Field Project Specialist, you will have the chance to collaborate closely with diverse stakeholders, overseeing the deployment of our technology, ensuring customer satisfaction across projects of varying scales, and operating our equipment on job sites. We seek an enthusiastic, entrepreneurial, and self-motivated individual who demonstrates excellent English communication skills and a "can-do" attitude. The ideal candidate should be open to learning in a dynamic and collaborative environment.

Responsibilities:

1. Project Management:

- Assist in the planning, executing, and monitoring of projects to ensure they are delivered on time, within budget, and in compliance with quality standards.

- Collaborate with the project team to set project goals and objectives.

2. Familiarity with Project Management Tools:

- Utilize project management tools to track progress, manage tasks, and report project status.

- Maintain accurate and up-to-date project documentation.

3. NDT Sector Experience:

- Apply knowledge of Non-Destructive Testing (NDT) principles and techniques to support project requirements.

- Contribute to the development and implementation of NDT procedures.

4. Stakeholder Communication:

- Effectively communicate with clients, subcontractors, and the WaveScan team to clearly understand project requirements and expectations.

- Provide regular updates on project status and address any concerns promptly.

5. Occasional Engineering and Troubleshooting:

- Perform occasional engineering tasks related to electrical or mechanical systems as needed.

- Troubleshoot technical issues and implement solutions to ensure project success.

Qualifications:

- Higher Nitec, Nitec, or Polytechnic diploma in Electrical Engineering, Mechanical Engineering, or a related field.

- Basic project management skills and familiarity with project management tools.

- Experience in the Non-Destructive Testing (NDT) sector is an advantage.

- Energetic and driven by personal motivation, reliable, and accountable

- Strong communication and interpersonal skills

- Possesses a Class 3 driving license

- Required to undertake international travel for assignments

Preferred Skills:

- Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).

- Ability to work collaboratively with a diverse team of professionals.

- Proactive problem-solving, engineering, and troubleshooting abilities.

- Customer-focused mindset with excellent client interaction skills.

This position provides an excellent opportunity for a candidate with a strong engineering background and project management skills to contribute to challenging projects and further develop their career in a dynamic and innovative environment.

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Partner with hiring managers to determine staffing requirements
- Support hiring activities such as internal & external advertisement
- Perform 1st selection of candidates by shortlisting and screening of candidates
- Coordinate and facilitate face to face interview between candidates and hiring managers- Recommend salary proposals
- Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc.
- Provide support in the planning, implementation, and administration of staff welfare and benefits
- Plan and organize HR initiatives and staff welfare activities
- Manage and review HR policies and procedures to ensure compliance to labor laws
- Work with Regional HR to drive and execute DE&I initiatives and activities
- Other ad hoc duties as assigned by the company

Job Requirements:
- Degree/ Diploma in Business or Human Resources
- At least 1 year of HR experience
- Candidates with only internship experience in HR are welcomed to apply, training will be provided
- Good project management skill, strong coordination, creative and innovative thinking
- Confident to work and communicate with all levels of personnel, from entry level to top management
- Strong computer knowledge in Excel, PowerPoint and/or Automation tool
- Excellent verbal and written communication skills
- A self-starter as well as a good team player who is able to work independently
- Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions
- Order management: to ensure smooth order receiving and processing
- Supply operation
- Handle enquiries from distributors
- Liaise with forwarders and suppliers on shipments arrangement
- Handling of shipment documentation, e.g. invoice, packing list, bill of lading etc. to ensure smooth custom & clearance by importers
- Handling of warranty claims, short mispacking report and logistics quality problem report
- Handles SAP payment of supplier and buyer invoices
- Prepare monthly report to report on KPI results
- Other ad hoc duties as assigned by the company

Job Requirements:
- 1–2 years of working experience in a similar role is preferred.
- Candidate with no experience but a background in logistics is welcome to apply.
- Strong verbal and written communication skills.
- Excellent analytical thinking and negotiation skills.
- Self-starter, well-organized, and comfortable working with numbers.
- Eager to learn quickly, open-minded to feedback, and committed to improvement.
- Proficient in MS Office, particularly PowerPoint, Excel, and Access.
- Knowledge of Power BI is an added advantage.
- A team player with a strong sense of responsibility who can work independently; mature, self-disciplined, and skilled in time management.
- Willing to travel within Asia if required.

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Based in Singapore,the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are investing in ourselves to change the way our company develops and harnesses the power of Artificial Intelligence. If you're eager to spearhead groundbreaking technologies that will make a meaningful impact on people's lives within a world-renowned pharmaceutical company, then look no further, we have the perfect role for you!

The AI Engineer will redefine what’s possible and unleash the potential of Artificial Intelligence. Reporting to the Director of Engineering in Hyperautomation & AI within our Chief Technology Office, this position is responsible for integrating AI models into production systems to ensure seamless operation for our company. The ideal candidate is a tenacious problem solver with the keen ability to move with urgency to create sustainable solutions.

Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale.

Key Responsibilities:

· Write efficient and maintainable code following best practices in software engineering.

· Working with DevSecOps tools for deploying and versioning code.

· Conduct thorough research and analysis of retrieval techniques, language models, and generative AI methodologies.

· Collaborate with data engineers to ensure data pipeline efficiency and accuracy.

· Continuously iterate and refine retrieval augmented generation (RAG) methods and processes based on experimentation, analysis, and feedback. This will include embedding, chunking, loading, and search algorithm setup.

· Experiment with different retrieval strategies, including information retrieval, nearest-neighbor searches, or knowledge graph-based retrievals, to augment generative AI models.

· Algorithm Optimization - Optimize and fine-tune AI models for performance, scalability, and accuracy.

· Work closely with cross-functional teams, including product managers, data scientists, and software engineers, to understand requirements and deliver AI-driven solutions.

· Present findings and insights to stakeholders and contribute to strategic decision-making.

· Document AI models, algorithms, and processes thoroughly.

· Prepare technical reports and presentations to communicate results and methodologies.

· Stay up to date with the latest advancements in AI and machine learning technologies.

· Participate in Agile ceremonies with the team to execute on prioritized projects and features.

· Implement automated testing and monitoring techniques to ensure the accuracy and reliability of AI systems.

Education:

· Candidates are evaluated case-by-case but appreciate qualifications in quantitative, scientific and technology disciplines such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, and Bioinformatics.

Requirements:

· 2+ years of experience in AI Engineering.

· Strong programming skills in Python.

· Familiar in building scalable AI Solutions within a modern technology stack which includes cloud services, data pipelines, database, and other necessary tooling.

· Familiar with CI/CD and test-driven development

· Experience in building Restful APIs for AI models.

· Familiar with of machine learning concepts (i.e. neural networks, optimization algorithms, evaluation metrics).

· Familiar with Retrieval Augmented Generation (RAG) techniques

· Familiarity with prompt engineering techniques, such as instruction design, template-based approaches, rule-based conditioning, or fine-tuning strategies.

· Strong communication and collaboration skills.

· Must be analytical, detail-oriented, and able to manage multiple projects simultaneously.

Preferred:

· Experience working in an Agile Methodology.

· Additional programing languages such as Node.js / TypeScript, C#, or Java

· Demonstrated experience in developing and refining prompts for generative AI models, preferably in creative or text generation domains.

· Experience with AWS Cloud.

· Experience with building, deploying, and managing docker images.

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)