Service Assurance Architect- In this new role, you will be managing the Day 1 Technical Services and Day 2 Managed Operations Service offer who is going to report to Delivery team. This function will serve as Check and Balance for any new pursuit between Sales, Pre-Sales and Delivery.

You Will:

1. New Pursuit Evaluation:

• Early Involvement: Service Assurance participates in initial sales meetings and bid reviews to assess the feasibility and risks of new opportunities.
• Service Fit: They determine if the proposed solution aligns with the organization's standard service catalogue and can be delivered with existing capabilities.
• Due Diligence: Service Assurance performs due diligence on potential clients, reviewing their requirements, technical environment, and any potential challenges.
• Go/No-Go Decisions: They provide input on whether to pursue an opportunity based on their assessment of risks, resource availability, and potential for success.
• Act as Technology Infrastructure SME for Network & Security Design. (Critical)

2. Standardization Check:

• Mapping to Standards: Service Assurance ensures that proposed solutions map to standardised service offerings, configurations, and delivery processes.
• Deviation Management: If customization is required, they assess the impact of deviations from standards and ensure they are documented and approved.
• Knowledge Base: They maintain a knowledge base of standard services, configurations, and best practices to guide solution design and delivery.

3. SLA Negotiations:

• Realistic SLAs: Service Assurance works with Sales, Pre-sales and Delivery to define SLAs that are realistic, measurable, and achievable based on the organization's capabilities and resources.
• Performance Metrics: They establish clear performance metrics and measurement methods to track SLA compliance.
• Risk Assessment: They assess the risks associated with meeting specific SLAs and identify potential mitigation strategies.

4. Risk Assessment:

• Proactive Identification: Service Assurance architect proactively identifies potential risks across all stages of the service lifecycle, including technical, operational, financial, and reputations risks.
• Risk Analysis: They analyse the likelihood and impact of identified risks, using tools like risk matrices and probability assessments.
• Mitigation Planning: They develop and implement risk mitigation plans, outlining specific actions to reduce the likelihood or impact of risks.

5. Sizing and Scoping:

• Resource Estimation: Service Assurance works with Delivery to accurately estimate the resources required to deliver the proposed solution, including personnel, technology, and time. He/she will also be based on Standard Service Catalogue and sizing calculator as a base to do the estimate. Any deviation of the costing, will need to be signed off and any major deviation will need to be documented as risk.
• Scope Definition: They help define the scope of work, ensuring it is clearly documented and agreed upon with the client.
• Costing and Pricing: They provide input on costing and pricing models to ensure profitability and competitiveness.

6. Continuous Improvement:

• Performance Analysis: Analyse service delivery performance data to identify trends, areas for improvement, and opportunities to optimize processes and efforts sizing in the Standard Service catalogue.
• Innovation: Explore new technologies, methodologies, and best practices to enhance service delivery and drive continuous improvement.

You Bring:

1. Education:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• Relevant certifications are highly valuable, such as ITIL (Information Technology Infrastructure Library), Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advance Design. etc.

2. Experience:

• Years of Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architect or IT service management
• Service Design and Delivery: Proven experience in designing, implementing, and managing IT services, with a focus on quality, reliability, and efficiency.
• Risk Management: Demonstrated experience in identifying, assessing, and mitigating risks associated with IT service delivery.
• SLA Management: Experience in defining, negotiating, and managing service level agreements (SLAs).
• Compliance and Governance: Experience in ensuring compliance with relevant industry regulations, standards, and legal requirements.
• Process Improvement: Experience in analysing and improving service delivery processes to enhance efficiency and effectiveness.

3.Technical Skills:

• IT Infrastructure: Strong understanding of IT infrastructure components, including networks, servers, storage, and databases.
• Cloud Computing: Familiarity with cloud computing platforms and services (e.g., AWS, Azure, GCP).
• Automation: Knowledge of automation tools and technologies used in service delivery (e.g., RPA, scripting).
• Monitoring Tools: Experience with service monitoring and management tools.
• Data Analysis: Ability to analyse service performance data to identify trends and areas for improvement.

4.Soft Skills:

• Communication: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• Collaboration: Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Leadership: Demonstrated leadership skills, with the ability to influence and guide others.
• Presentation Skills: Ability to create and deliver effective presentations to stakeholders.

5.Beyond the Basics:

• Experience in the SI is a must.
• Consulting Experience: Prior experience in a consulting role can be beneficial, as it often involves working with different clients and solving diverse challenges.
• Agile and DevOps: Familiarity with agile methodologies and DevOps practices is increasingly valuable in today's fast-paced IT environment.

Job Description

• Accountable and ownership over customer’s/supplier’s implementation and maintenance of company's standard Quality ManagementSystems
• Handle and develop management in areas of qualification, audits, continual assessments, engineering change and qualitynonconformance issues
• Seek continuous improvement in process, policy, and procedures.
• Identify and set KPI metrics using reporting tools to fulfil standards and regulations
• Work with internal stakeholders in supplier development/customer requirements to ensure procedures and specification compliance bysuppliers
• Track, analyze and evaluate of supplier performance weekly/monthly trends
• Track and maintain customer/supplier quality indices· Coordinate and facilitate all CAPA activities (internal and external)
• Assist in planning and execution of all certification audits· Develop, update, and maintain QMS training materials for customers / suppliers
• Develop proper coordination internally to ensure timely submission, escalate and proactively resolve overdue quality related issues anddocumentation deadlines
• Other ad-hoc tasks as directed by the Department Manager
• Other duties as assigned

Qualifications

• Bachelor's degree (or equivalent experience) in Engineering with Quality Concepts or related field.
• Preferred: Bachelor’s in Electronics or Mechatronic with Quality Engineering as a minor.
• Bachelor's degree with at least 4 years, all aspects of Quality Engineering experience in the high technology industry
• Familiarity with Electrical and Electronic manufacturing, Motor manufacturing and assembly, and/or semiconductors
• Overseas / cross-cultural / cross-geographical experience
• Excellent written and oral communication skills with the ability to communicate ideas in both technical and user-friendly language internallyand externally

Other Information

Skillset(s) Requirement:·

• Experience in customer/supplier quality management processes
• Good Understanding of Quality Management Systems, ISO9001, 14001, 45001
• Professional ISO9001 auditor Certification
• Ability to work under pressure, establish priorities and deliver to fixed dates. Understand and manage the critical path
• Fluent with Microsoft office systems
• Strong in customer/supplier documentation control, records and CAPAs
• Excellent time management, organizational, and problem-solving skills
• Ability to anticipate issues and proactively propose and negotiate solutions.
• Excellent attention to details
• Maintain a mindset of continuous improvement, in terms of efficiency of internal and external processes, customer satisfaction andoptimization
• Able to join or lead conference calls occasionally outside normal business hours
• Good interpersonal skills with internal team.
• Willing to travel for work, if any (up to 5% travel)
• Looking for Singapore Citizen or PR ONLY if possible.

Attributes:

• Highest regard for Honesty and Integrity
• Open, and Supportive in work
• Willing to learn
• Zero politics

Job Summary:

• Salary: $3,000 - $3,200
• 5 days; 8am - 5pm
• Location: Gul Way
• VB + Medical Insurance

Job Responsibilities:

• Ensuring operators accurately record quality data in Quality Test Reports (QTR)
• Conducting random inspections (receiving, in-process, and final) and updating records
• Preparing Certificates of Analysis (COA) for customer deliveries
• Implementing “5S” and food safety requirements on the production floor
• Conducting various tests (Drop Test, Hydraulic Pressure Test, Leak Proof Test, etc.) for IBC products
• Preparing design and test reports, and managing product samples for HQ
• Following and enforcing Safety, Health, Environment & Quality (SHEQ) procedures
• Assisting with ISO 9001, FSSC 22000, and customer audit requirements
• Training new employees on safety and quality standards

Additional Information:

• Min Diploma/ Bachelor Degree in Engineering or equivalent in Engineering
• Possess 3-4 years of experience in QA and QC in Plastic packaging

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Ong Xinyu Charmaine
Registration Number: R24122875
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Essential Duties and Responsibilities:

1. Quality Assurance and Control:

• Develop, implement, and maintain quality assurance plans, procedures, and control measures.
• Monitor and analyse production processes to detect and resolve quality issues.
• Ensure compliance with relevant regulatory requirements, including FDA, ISO 13485, and other applicable standards.
• Support internal and external audits and regulatory inspections.
• Investigate and resolve product-related issues, deviations, and non-conformities, with the authority to recommend corrective and preventive actions.
• Ensure the non-conformance or quality issue is resolved and complete in a timely manner.
• Participate in new product introductions to ensure quality is built into all products early in their life cycle
• Support validation processes including IQ, OQ, PQ, process validation and test method validation.

2. Process Improvement

• Identify opportunities for process improvements to enhance product quality and manufacturing efficiency.
• Lead and drive QA initiatives across the product areas
• Lead or participate in root cause analysis and corrective action planning.
• Support and drive cost improvement project

3. Customer Interaction:

• Address customer complaints and feedback related to product quality.
• Work closely with customers to understand their quality requirements and ensure that products meet their specifications.
• Communicated on any potential change request of the processes to customer.
• Provide technical support and quality-related information to customers.

4. Documentation and Reporting:

• Maintain comprehensive records of quality control activities, inspection results, and non-conformance reports.
• Prepare and support monthly / annual quality reports to management and other stakeholders.
• Ensure proper documentation and traceability throughout the manufacturing process.

5. Training and Development:

• Train manufacturing staff on quality standards, procedures, and best practices.
• Promote a culture of quality and continuous improvement within the organization.

Education/Experience and Qualifications:

• Degree in Engineering or science, with 2 - 5 years of progressive Quality responsibility, preferably in medical device / pharmaceutical manufacturing.
• Diploma holders in Engineering or science with more than 5 years' experience in Quality are welcomed to apply
• Knowledge of regulatory requirements and quality standards, including FDA regulations and ISO 13485 standards.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.

Job Description & Responsibilities

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Ensure the overall document control system supports the QMS.
• Work with technical team to create quality document related to product design, development, and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Lead auditor for internal and external audits.
• Conduct management review, ensure QMS stays current and relevant.
• Lead in root cause analysis and CAPA.
• Analyze trends inquality performance.
• Drive improvement in the quality management system.

Job Qualifications

• At least a Master's degree in Science/Engineering or relevant related field.
• Possess at least 4 years of working experience in quality assurance in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development, and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Strong background in biomedical, computer or engineering sciences.
• Awareness of applicable workplace environment, health, and safety regulations.
• Possess creative skills and problem-solving skills.
• Adeptness in cultivating professional networks and build strategic partnerships.
• Good communication skills.
• Demonstrates strong leadership capabilities and an agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description & Responsibilities

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Ensure the overall document control system supports the QMS.
• Work with technical team to create quality document related to product design, development, and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Lead auditor for internal and external audits.
• Conduct management review, ensure QMS stays current and relevant.
• Lead in root cause analysis and CAPA.
• Analyze trends inquality performance.
• Drive improvement in the quality management system.

Job Qualifications

• At least a Bachelor’s degree in Science/Engineering or relevant related field.
• Possess at least 4 years of working experience in quality assurance in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development, and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Strong background in biomedical, computer or engineering sciences.
• Awareness of applicable workplace environment, health, and safety regulations.
• Possess creative skills and problem-solving skills.
• Adeptness in cultivating professional networks and build strategic partnerships.
• Good communication skills.
• Demonstrates strong leadership capabilities and an agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Intern - Quality Assurances & Quality Control Administrator

ARYZTA Singapore is a multinational company, supplying buns and other baked products to QSR restaurants and other wholesale customers. We currently have a position open for an Intern - Quality Assurances & Quality Control Administrator.

Your duties will include:

1. Administer all Quality Assurances data and documents into the system
2. Assist in product evaluation and analysis of project samples to complete the projects to validate/change the process.
3. Assist with product (R&D samples) evaluation to complete shelf life evaluation and compute data (physical measurement).
4. Assist in finished products inspection to ensure the quality of finished products complies with APMEA and clients' expectation
5. Support related departments, for example, the Product Development team, with tasks/projects as assigned.
6. Input QA data and update QA reports by modifying and developing specifications.
7. Provide support with the Product Monitoring program- Moisture test, calibration, Bun Sensory Evaluation etc
8. Attend store visits, vendor audits, photo shoots etc., as necessary.
9. Assist with any other tasks/projects as assigned
10. Other ad-hoc duties assigned

Job Requirements:

· ITE/Degree/Diploma Holder Food Science & Technology Studies or equivalent

· No Working Experience Required. Students are welcome.

· Energetic individual, interpersonal skills and communication skills

· Problem Solving and People-oriented

· Well-versed with MS Office.

We are looking for a person who enjoys dealing with and working with various levels of management and external vendors.

Job Overview

We are seeking a detail-oriented and proactive HR & Finance Executive to support the HR and finance functions within our organization. This role will focus on managing HR operations and supporting financial tasks to ensure efficient and compliant processes across both areas. The ideal candidate has experience in HR administration, payroll processing, and basic financial functions, as well as a solid understanding of Singapore employment regulations and financial practices.

Key Responsibilities

Human Resources (HR) Responsibilities:

1. Payroll Processing: Ensure timely and accurate monthly payroll processing, including overtime, allowances, deductions, and CPF contributions.
2. Recruitment and Onboarding: Assist in recruiting processes, including posting job ads, coordinating interviews, and managing onboarding documentation.
3. HR Compliance: Maintain compliance with Singapore labor laws, including updating HR policies and procedures, managing employment contracts, and ensuring MOM regulations are adhered to.
4. Employee Records Management: Keep accurate and updated employee records, including leaves, medical records, and other personnel documentation.
5. Employee Engagement and Welfare: Support employee engagement initiatives and welfare programs, including organizing training sessions, team-building activities, and feedback surveys.

Finance Responsibilities:

1. Accounts Payable & Receivable: Manage invoicing, track payments, handle petty cash, and ensure timely payments to vendors and clients.
2. Financial Reporting: Assist in the preparation of monthly financial reports, including reconciliations, variance analysis, and expenditure reports.
3. Expense Management: Monitor office expenditures, verify expense claims, and support budgeting processes.
4. Assisting in Audit and Compliance: Collaborate with auditors during internal and external audits, ensuring accurate records and compliance with financial regulations.
5. General Ledger Maintenance: Support in maintaining general ledger entries, journal entries, and bookkeeping for accurate financial data management.

Requirements

• Education: Diploma/Degree in HR, Finance, Business Administration, or a related field.
• Experience: At least 2-3 years of experience in HR and/or finance, with familiarity in Singaporean employment laws and accounting principles.
• Skills:Proficiency in MS Office, particularly Excel, and experience with payroll/financial software (e.g., QuickBooks, SAP, or MYOB).
  Strong organizational and multitasking abilities with attention to detail.
  Good communication skills and ability to work in a diverse team.
  Analytical and problem-solving skills to manage HR and finance processes effectively.
  
• Preferred: Familiarity with Singaporean CPF, IRAS tax requirements, and MOM regulations.

Why Join Us?

• Competitive salary and benefits package
• Opportunities for professional development
• Collaborative work environment
• Exposure to HR and finance functions across a dynamic organization

This sample job description can be adapted to reflect specific requirements based on the company's size, industry, and particular needs. Let me know if there are specific adjustments you’d like.

Job description

Roles & Responsibilities

Key Responsibilities

. Obtain new clients and secure potential commercial and government projects.

. Lead business growth by identifying and cultivating new opportunities to expand the company's portfolio and market presence.

. Manage sales inquiries for commercial and government projects.

. Consult with clients to ascertain requirements and needs.

. Submit tenders and negotiate prices with clients.

. Organize workflow to meet client deadlines for handover.

. Collaborate with designers, project managers, QS team, and purchasing team to ensure high-quality project completion, prioritize client satisfaction, and execute projects smoothly.
Account Management, Sales, Leadership, Construction, Renovation, Business Acumen, Purchasing, Selling, B2b, Project Management, Interior Design, Space Planning, Communication Skills, Autocad, Business Development, Layout, Fitting

We are looking for a Software Quality Assurance Analyst who are passionate about improving the quality of the services. The QA will be part of an in-house team tasked with developing and maintaining the system.

Responsibilities:

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Create, maintain and improve the automated test framework and test environments
• Conduct testing on new features and file defects
• Perform various tests such as manual/functional/performance/exploratory tests support UATs
• Assist in resolving production cases
• Participate in all agile ceremonies

Requirements:

• Degree in software engineering, computer engineering, electrical engineering or Infocomms-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with various testing tools will be an added advantage:
• Experience with open-source automated testing frameworks (i.e. Robot, Appium, Selenium) or Enterprise level testing tools (e.g. HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Solutions Specialist (Intensive Care) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Meet and exceed assigned sales targets.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Location : Jewel (Store officially open in Dec. Currently have kiosk at Jewel)

Basic + Commission

Working hour : 5 days’ work (off day on weekdays)

4 shift rotation

10am – 7pm

11am – 8pm

12am – 9pm

1pm – 10pm

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Basic up to 4.9k + AWS +VB
• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry
• Pharmaceuticals & Medical Devices (Healthcare & Medical)

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Our client is a leading player in Manufacturing industry. Due to business needs, they are now recruiting a Digital Marketing Specialist to be part of their Marketing Team for ongoing transformation projects. They are located in the North - easily accessible.

Duties of Digital Marketing Specialist:

• Digital Strategy: Develop and implement digital marketing plans to enhance online presence, boost traffic, and generate leads.
• Website Management: Design, develop, and maintain the website to ensure user-friendliness and optimization for lead conversions.
• Content & SEO: Oversee content creation (blogs, videos, social media) and implement SEO strategies for higher visibility.
• Social Media & Ads: Manage social media platforms and execute paid advertising campaigns to increase engagement and ROI.
• Email Marketing: Create and manage targeted email campaigns to nurture leads and maintain customer relationships.
• Analytics & Reporting: Track performance using tools like Google Analytics and adjust strategies based on insights.
• Partnerships & Engagement: Build partnerships with industry influencers and engage with the online community to foster customer relationships.
• Innovation: Stay updated on digital marketing trends and apply new techniques for continuous improvement.

Requirements:

• Diploma in Marketing
• Relevant Digital Marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Regulatory Compliance Specialist:

• Ensure compliance with regulatory standards for medical devices and biotechnology products, preparing and submitting necessary documentation.
• Assist in product registration, renewal, and change submissions, liaising with regulatory agencies and suppliers.
• Develop regulatory strategies and provide guidance during product development for timely market access.
• Maintain accurate regulatory documentation and records for submissions and approvals.
• Support Quality Assurance to ensure regulatory compliance and participate in audits when needed.
• Collaborate with internal teams to integrate regulatory requirements into product launches and provide regulatory training.
• Identify regulatory risks and develop mitigation strategies for product marketing and commercialization.
• Monitor post-market safety data, reporting adverse events as required by authorities.

Requirements:

• Degree in Life Science or related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a specialist clinic located at the city.

• Front desk and customer service duties.
• Patient registration and key in appointment.
• Answering phone calls and enquiries.
• Assist healthcare providers during examinations and procedures.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years’ of experience in clinic setting.
• Excellent communication and interpersonal abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users and advertisers on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers. The successful candidate will work with the Asia Pacific team to review and enforce on organic, ads and commerce content reported for potential abuse, resolve user account issues, improve the overall support experience for Philippines, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise. The Market Specialist will be part of a data-driven culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the SEO Philippines team, enforcing on crisis response within the Asia Pacific region while specifically representing the Philippines market.
• Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on Philippines.
• Use a combination of language and market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users, communities and advertisers in the Philippines market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material. The content can be across organic, ads and commerce.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impact.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree or equivalent experience
• Fluency in Tagalog is essential as this role will involve working on issues in the local language as well as dealing with external clients in that market. Any other dialect proficiency such as Cebuano is a plus.
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Philippines market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Experience with training, quality assurance or metrics analysis
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Working day: Mon-Fri (8:30am to 6:00pm)

Location: Kaki Bukit (7-10mins walking distanced from MRT)

Salary: Basic + Commission + Transport & Mobile (Claim Basis)+ AWS + VB

Job Description

Account Serving: 

• Drive sales growth and achieve sales targets within a specific territory.
• Cultivate and maintain strong business relationships with existing and new accounts through regular follow-ups, in-person meetings with presentations, sales proposals, and quotations. 
• Act as the main point of contact for managing all aspects of customer relationships, including handling inquiries, providing services, and delivering information. 
• Responsible for the day-to-day management of communication and execution of promotions across assigned accounts.

Business Development: 

• Identify business opportunities by assessing prospects and evaluating customers' businesses and requirements. 
• Analyze sales options, provide cost calculations, and recommend solutions to customers to meet assigned targets. 
• Regularly communicate sales performance, competitor activities, and market intelligence to management.  Collaborate with internal teams (Sales, Marketing, Customer Service, Finance, and Logistics) to contribute to team performance and effort.

Job Requirements 

• Diploma in Sales & Marketing, Business Administration, Optometry, or a related field. 
• Minimum of 2 years of relevant experience with a proven track record and a passion for sales. 
• Optometrist preferred 
• Experience in the Optical and/or FMCG industry will be advantageous. 
• Self-motivated individual who is results-oriented, proactive, and possesses problem-solving abilities. 
• Proficient in MS Office, especially MS Excel.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Primary activities include, but are not limited to:

· Processing of customer complaints received against finished products including handling of returned customer complaint samples.

· Perform Adverse Event investigations and support compilation and analysis of PQC and AE data for Complaint Unit business processes.

· Support Market Action activities including BPDR/FAR submission, Fact Finding, and Recall

· Authoring Annual Product Reviews (APRs).

· Authoring and managing Quality Agreements (QAs) concerning both other Merck Sites and external vendors and/or contractors involved in the GMP aspects of the Site.

· Providing Quality oversight of supplier information across all categories of suppliers that service WP.

· Run queries / reports / metrics in support of business processes

· Update Standard Operating Procedures (SOPs) related to these business processes as needed.

· Participate/support compliance projects to sustain and/or enhance compliance

· Participate/support projects to enhance efficiency and effectiveness

· Support ad-hoc data requests and analysis

· Author, review, and approve procedures and other control documents.

· Assist with aspects of Regulatory Inspections and commitments

· Participate in internal audits and shop floor inspections

· Performing gap analysis and remediation

· Quality Support/ownership for applicable automation systems

· Regulatory surveillance

· Conduct training on compliance topics

· Execute projects as required by the Associate Director

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Essential Functions

· The Quality Assurance Specialist is an adept technical writer/editor and the use of desktop Office applications.

· The QA Specialist must become familiar with site databases and proficient in the retrieval and presentation of information.

· The QA Specialist will trend this information using the graphical features of Microsoft Excel and display these in Microsoft Word reports. A major example is the Annual Product Review (APR).

· In addition the QA Specialist will lead in Change Control decisions and work with other departments to identify and solve issues that impact the product validation or the regulatory state.

· The QA Validation Specialist not only works with all site departments but supports Corporate Regulatory and R&D needs as well.

· The QA Specialist will support Regulatory Affairs with technical writing as pertaining to equipment and processes for product submissions and Request for Information (RFI).

· The QA Specialist will provide project support for the New Product launches and utilize Microsoft Project to organize site deliverables.

· Additional responsibilities may include assisting with validation activities associated with equipment and/or processes.

· The job may require travel to vendor sites to complete Factory Acceptance Testing in order to accept equipment for the site. Expect travel of less than 10%.

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately
• 
  

If you are interested in any of the positions, do kindly drop your most updated resume to l[email protected]

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Infineon is a world leader in semiconductor solutions that make life easier, safer, and greener. Our solutions for efficient energy management, smart mobility, and secure, seamless communications link the real and the digital world. We are currently seeking a dedicated and experienced Outsourcing Supplier Quality engineering experts with wafer fabrication environment and process experience to join our experienced team, connected with a worldwide cross functional team and play a crucial role in Supply Quality management and target for highest quality standards and zero defect, If you are passionate about quality and technology and problem solving, we look forward to your application.

In your new role you will:

• Drive and response suppliers’ quality stability ( Cpk ) and improvements through statistical process control (SPC), 8D review , and define the continuous improvement plans (CIP).
• Regularly review suppliers quality index and define continue improve actions. Co-work with QSM ( Quality System Management ) team for establish key performance indicator that comprehensive measure factory quality performance.
• Take leader role and investigation and perform problem solving for root cause investigation in Task-force or MRB team for Quality crisis.
• Be a member of the yield management team that interacts with the suppliers during working meeting.
• Interface with Infineon Reliability and Quality team for reliability monitoring plan/execution.
• Member in supplier change review board (PCRB) as a final change releaser and review the change risk assessment
• Participant supplier surveillance audit (VDA 6.3) and end customer audit
• Work in an international environment and interface with BU ( Business Unit) QM.
• Dispose owner for the nonconforming product in supply chain.
• Co-work with Infineon Operation team for end-customer return (FAR) follow up and lesson learn Fan-out ( Read-Across ) execution.
• Monitor and join review with development and transfer team for the quality performance from NPI project and support product-based qualification activities and communication with Infineon individual BU ( Business Unit )

You are best equipped for this task if you have:

• Bachelor/Master of Science in Physics, Material, Electrical Engineering, Quality Engineering or related field or equivalent practical experience is preferred.
• Min 7 years working experience as a Quality ( Quality system or Quality Engineering or Quality Assurance ) or Process Integration or Product Engineering and customer service engineering in front end wafer process or supplier chain management of foundries.
• More than 3 years quality related management will be plus especially at automotive industry.
• Strong systematic thinking, good attitude and advanced knowledge of statistical analysis and quality core tools ( SPC, FMEA, 6-sigma, 8D ) and strong problem-solving skills ( tool and method ).
• Knowledge in functional area with deep knowledge in wafer manufacturing is needed.
• Good language proficiency in English, additional language skills are a plus to work with counter parts located globally
• An open and creative mind, which likes to work independently, is self-motivated and is eager to learn and grow .
• Positive attitude and passionate with a proactive nature. Proactive, detailed in figures & have Can-do attitude
• Good communication skills with global cross functions, an excellent task coordinator skill is need. Team spirit to own your fair share of routine tasks. Ability to effectively present information and respond to questions from groups of managers, customers and engineering team members
• Ability to travel as required.

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.