Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Solutions Specialist (Intensive Care) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Meet and exceed assigned sales targets.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Primary activities include, but are not limited to:

· Processing of customer complaints received against finished products including handling of returned customer complaint samples.

· Perform Adverse Event investigations and support compilation and analysis of PQC and AE data for Complaint Unit business processes.

· Support Market Action activities including BPDR/FAR submission, Fact Finding, and Recall

· Authoring Annual Product Reviews (APRs).

· Authoring and managing Quality Agreements (QAs) concerning both other Merck Sites and external vendors and/or contractors involved in the GMP aspects of the Site.

· Providing Quality oversight of supplier information across all categories of suppliers that service WP.

· Run queries / reports / metrics in support of business processes

· Update Standard Operating Procedures (SOPs) related to these business processes as needed.

· Participate/support compliance projects to sustain and/or enhance compliance

· Participate/support projects to enhance efficiency and effectiveness

· Support ad-hoc data requests and analysis

· Author, review, and approve procedures and other control documents.

· Assist with aspects of Regulatory Inspections and commitments

· Participate in internal audits and shop floor inspections

· Performing gap analysis and remediation

· Quality Support/ownership for applicable automation systems

· Regulatory surveillance

· Conduct training on compliance topics

· Execute projects as required by the Associate Director

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a leading player in Manufacturing industry. Due to business needs, they are now recruiting a Digital Marketing Specialist to be part of their Marketing Team for ongoing transformation projects. They are located in the North - easily accessible.

Duties of Digital Marketing Specialist:

• Digital Strategy: Develop and implement digital marketing plans to enhance online presence, boost traffic, and generate leads.
• Website Management: Design, develop, and maintain the website to ensure user-friendliness and optimization for lead conversions.
• Content & SEO: Oversee content creation (blogs, videos, social media) and implement SEO strategies for higher visibility.
• Social Media & Ads: Manage social media platforms and execute paid advertising campaigns to increase engagement and ROI.
• Email Marketing: Create and manage targeted email campaigns to nurture leads and maintain customer relationships.
• Analytics & Reporting: Track performance using tools like Google Analytics and adjust strategies based on insights.
• Partnerships & Engagement: Build partnerships with industry influencers and engage with the online community to foster customer relationships.
• Innovation: Stay updated on digital marketing trends and apply new techniques for continuous improvement.

Requirements:

• Diploma in Marketing
• Relevant Digital Marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Regulatory Compliance Specialist:

• Ensure compliance with regulatory standards for medical devices and biotechnology products, preparing and submitting necessary documentation.
• Assist in product registration, renewal, and change submissions, liaising with regulatory agencies and suppliers.
• Develop regulatory strategies and provide guidance during product development for timely market access.
• Maintain accurate regulatory documentation and records for submissions and approvals.
• Support Quality Assurance to ensure regulatory compliance and participate in audits when needed.
• Collaborate with internal teams to integrate regulatory requirements into product launches and provide regulatory training.
• Identify regulatory risks and develop mitigation strategies for product marketing and commercialization.
• Monitor post-market safety data, reporting adverse events as required by authorities.

Requirements:

• Degree in Life Science or related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a specialist clinic located at the city.

• Front desk and customer service duties.
• Patient registration and key in appointment.
• Answering phone calls and enquiries.
• Assist healthcare providers during examinations and procedures.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years’ of experience in clinic setting.
• Excellent communication and interpersonal abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users and advertisers on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers. The successful candidate will work with the Asia Pacific team to review and enforce on organic, ads and commerce content reported for potential abuse, resolve user account issues, improve the overall support experience for Philippines, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise. The Market Specialist will be part of a data-driven culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the SEO Philippines team, enforcing on crisis response within the Asia Pacific region while specifically representing the Philippines market.
• Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on Philippines.
• Use a combination of language and market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users, communities and advertisers in the Philippines market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material. The content can be across organic, ads and commerce.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impact.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree or equivalent experience
• Fluency in Tagalog is essential as this role will involve working on issues in the local language as well as dealing with external clients in that market. Any other dialect proficiency such as Cebuano is a plus.
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Philippines market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Experience with training, quality assurance or metrics analysis
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Essential Functions

· The Quality Assurance Specialist is an adept technical writer/editor and the use of desktop Office applications.

· The QA Specialist must become familiar with site databases and proficient in the retrieval and presentation of information.

· The QA Specialist will trend this information using the graphical features of Microsoft Excel and display these in Microsoft Word reports. A major example is the Annual Product Review (APR).

· In addition the QA Specialist will lead in Change Control decisions and work with other departments to identify and solve issues that impact the product validation or the regulatory state.

· The QA Validation Specialist not only works with all site departments but supports Corporate Regulatory and R&D needs as well.

· The QA Specialist will support Regulatory Affairs with technical writing as pertaining to equipment and processes for product submissions and Request for Information (RFI).

· The QA Specialist will provide project support for the New Product launches and utilize Microsoft Project to organize site deliverables.

· Additional responsibilities may include assisting with validation activities associated with equipment and/or processes.

· The job may require travel to vendor sites to complete Factory Acceptance Testing in order to accept equipment for the site. Expect travel of less than 10%.

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately
• 
  

If you are interested in any of the positions, do kindly drop your most updated resume to l[email protected]

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Working day: Mon-Fri (8:30am to 6:00pm)

Location: Kaki Bukit (7-10mins walking distanced from MRT)

Salary: Basic + Commission + Transport & Mobile (Claim Basis)+ AWS + VB

Job Description

Account Serving: 

• Drive sales growth and achieve sales targets within a specific territory.
• Cultivate and maintain strong business relationships with existing and new accounts through regular follow-ups, in-person meetings with presentations, sales proposals, and quotations. 
• Act as the main point of contact for managing all aspects of customer relationships, including handling inquiries, providing services, and delivering information. 
• Responsible for the day-to-day management of communication and execution of promotions across assigned accounts.

Business Development: 

• Identify business opportunities by assessing prospects and evaluating customers' businesses and requirements. 
• Analyze sales options, provide cost calculations, and recommend solutions to customers to meet assigned targets. 
• Regularly communicate sales performance, competitor activities, and market intelligence to management.  Collaborate with internal teams (Sales, Marketing, Customer Service, Finance, and Logistics) to contribute to team performance and effort.

Job Requirements 

• Diploma in Sales & Marketing, Business Administration, Optometry, or a related field. 
• Minimum of 2 years of relevant experience with a proven track record and a passion for sales. 
• Optometrist preferred 
• Experience in the Optical and/or FMCG industry will be advantageous. 
• Self-motivated individual who is results-oriented, proactive, and possesses problem-solving abilities. 
• Proficient in MS Office, especially MS Excel.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Location : Jewel (Store officially open in Dec. Currently have kiosk at Jewel)

Basic + Commission

Working hour : 5 days’ work (off day on weekdays)

4 shift rotation

10am – 7pm

11am – 8pm

12am – 9pm

1pm – 10pm

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Basic up to 4.9k + AWS +VB
• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry
• Pharmaceuticals & Medical Devices (Healthcare & Medical)

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job description

Roles & Responsibilities

Key Responsibilities

. Obtain new clients and secure potential commercial and government projects.

. Lead business growth by identifying and cultivating new opportunities to expand the company's portfolio and market presence.

. Manage sales inquiries for commercial and government projects.

. Consult with clients to ascertain requirements and needs.

. Submit tenders and negotiate prices with clients.

. Organize workflow to meet client deadlines for handover.

. Collaborate with designers, project managers, QS team, and purchasing team to ensure high-quality project completion, prioritize client satisfaction, and execute projects smoothly.
Account Management, Sales, Leadership, Construction, Renovation, Business Acumen, Purchasing, Selling, B2b, Project Management, Interior Design, Space Planning, Communication Skills, Autocad, Business Development, Layout, Fitting

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Note: This role will require travel to China and Vietnam for approximately 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Salary: Up to S$8,500 (base) excluding oversea allowances

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Process & Quality Control Enhancement: Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Inspection Process Optimization: Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Cross-Department Collaboration: Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Team Leadership: Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for a minimum of 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Note: This role will require travel to China and Vietnam for approximately 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Salary: Up to S$8,500 (base) excluding oversea allowances

Job Summary:

• We are looking for an experienced Senior Supplier Quality Engineer (SQE) to lead quality initiatives across our supplier network for thermal cooling solutions in the electronics and computing sectors, with an emphasis on mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. The successful candidate will ensure supplier quality and process reliability, collaborating closely with suppliers to meet our high standards for product excellence in both electrical and mechanical components.

Key Responsibilities:

• Supplier Quality Monitoring & Improvement: Develop and implement systems to monitor supplier quality, ensuring that materials, components, and mechanical parts (e.g., stamped, forged, and machined metals) comply with quality standards. Identify and resolve non-conformance issues with suppliers.
• Supplier Process Optimization: Work together with suppliers to optimize their processes, including metalworking processes such as CNC machining, milling, die casting, forging, and stamping, improving yield and ensuring consistent quality of materials and components.
• Abnormal Quality Issue Management: Take charge of addressing and resolving abnormal quality issues, especially in mechanical processes, by implementing corrective and preventive measures.
• Supplier Audits & Compliance: Perform audits to evaluate suppliers' quality systems, including their capabilities in metalworking and mechanical processes, ensuring adherence to industry standards. Initiate improvement actions based on audit results.
• Supplier Development: Collaborate with suppliers to enhance their mechanical quality processes and tooling designs (fixtures and jigs), ensuring alignment with company standards and customer expectations.
• Cross-Functional Collaboration: Facilitate seamless communication and alignment on both mechanical and electrical quality expectations by coordinating with design, production, and procurement teams.
• Continuous Improvement: Foster a culture of continuous improvement by partnering with suppliers to enhance their quality management systems, particularly in mechanical manufacturing practices such as tooling, fixture design, and metalworking.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or mechanical quality control, particularly in a manufacturing or electronics industry setting.
• Hands-on experience with mechanical manufacturing processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling, including the design and manufacture of fixtures and jigs.
• Proven experience in supplier quality engineering, particularly in a mechanical or electronics manufacturing environment.
• Strong understanding of supplier quality management systems and standards, with an emphasis on both mechanical and electrical component quality.
• Excellent analytical, problem-solving, and negotiation abilities related to mechanical processes and metalworking techniques.
• Knowledge of supplier audits, corrective actions, and continuous improvement processes, especially for mechanical components and processes.
• Six Sigma certification or similar qualification is advantageous.
• Willingness to travel frequently and work abroad in China and Vietnam for a minimum of 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Responsibilities

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

Requirements

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools, knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.

Description
We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
Develop, implement, and monitor quality assurance and improvement plans across all departments.
Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
Foster a culture of safety, quality, and compliance throughout the organisation.
Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

Requirements
A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.
Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
Strong analytical skills with a focus on data-driven decision making in clinical operations.
Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
Strong project management skills with the ability to lead initiatives from conception to completion.
Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

Benefits
Work in a diverse environment with people from over 10 countries
A generous leave policy
Work flexibility
Medical coverage
Annual Wage Supplement (Bonus)
Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
Birthday Leave (1 day)
Holidays off
Quarterly mental health day off
Mental health benefits (Premium access to our app!)
Work-life balance and employee wellness
Regular social events where we have non work-related fun

Apply for this job

Infineon is a world leader in semiconductor solutions that make life easier, safer, and greener. Our solutions for efficient energy management, smart mobility, and secure, seamless communications link the real and the digital world. We are currently seeking a dedicated and experienced Outsourcing Supplier Quality engineering experts with wafer fabrication environment and process experience to join our experienced team, connected with a worldwide cross functional team and play a crucial role in Supply Quality management and target for highest quality standards and zero defect, If you are passionate about quality and technology and problem solving, we look forward to your application.

In your new role you will:

• Drive and response suppliers’ quality stability ( Cpk ) and improvements through statistical process control (SPC), 8D review , and define the continuous improvement plans (CIP).
• Regularly review suppliers quality index and define continue improve actions. Co-work with QSM ( Quality System Management ) team for establish key performance indicator that comprehensive measure factory quality performance.
• Take leader role and investigation and perform problem solving for root cause investigation in Task-force or MRB team for Quality crisis.
• Be a member of the yield management team that interacts with the suppliers during working meeting.
• Interface with Infineon Reliability and Quality team for reliability monitoring plan/execution.
• Member in supplier change review board (PCRB) as a final change releaser and review the change risk assessment
• Participant supplier surveillance audit (VDA 6.3) and end customer audit
• Work in an international environment and interface with BU ( Business Unit) QM.
• Dispose owner for the nonconforming product in supply chain.
• Co-work with Infineon Operation team for end-customer return (FAR) follow up and lesson learn Fan-out ( Read-Across ) execution.
• Monitor and join review with development and transfer team for the quality performance from NPI project and support product-based qualification activities and communication with Infineon individual BU ( Business Unit )

You are best equipped for this task if you have:

• Bachelor/Master of Science in Physics, Material, Electrical Engineering, Quality Engineering or related field or equivalent practical experience is preferred.
• Min 7 years working experience as a Quality ( Quality system or Quality Engineering or Quality Assurance ) or Process Integration or Product Engineering and customer service engineering in front end wafer process or supplier chain management of foundries.
• More than 3 years quality related management will be plus especially at automotive industry.
• Strong systematic thinking, good attitude and advanced knowledge of statistical analysis and quality core tools ( SPC, FMEA, 6-sigma, 8D ) and strong problem-solving skills ( tool and method ).
• Knowledge in functional area with deep knowledge in wafer manufacturing is needed.
• Good language proficiency in English, additional language skills are a plus to work with counter parts located globally
• An open and creative mind, which likes to work independently, is self-motivated and is eager to learn and grow .
• Positive attitude and passionate with a proactive nature. Proactive, detailed in figures & have Can-do attitude
• Good communication skills with global cross functions, an excellent task coordinator skill is need. Team spirit to own your fair share of routine tasks. Ability to effectively present information and respond to questions from groups of managers, customers and engineering team members
• Ability to travel as required.

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

We are seeking for a dedicated Sustainability Professional to join our team. As a key member of our organization, you will be responsible for developing and implementing sustainable practices that align with our commitment to environmental, social and governance (ESG) responsibility. The ideal candidate will possess a strong background in sustainability, passion for driving positive change, and the ability to collaborate with various stakeholders.

Responsibilities

• Collaborate with cross-functional teams to drive sustainable practices into daily operations and business processes
• Analyze and report on key sustainability metrics, communicating progress and impact through the Annual Sustainability Report, Employee Townhall, K&S website and to the ESG Council
• Disclose sustainability information through customer surveys, ESG questionnaires and identify ESG gaps for closure
• Coordinate and report on initiatives to reduce environmental impact, eg. energy consumption, carbon emissions, paper usage, water usage and waste recycling
• Support the development of interactive online ESG training courses
• Manage the administration of the Quality Portal
• Support Product Compliance program and Go Green Team objectives
• Collaborate with K&S Corporate Social Responsibility (CSR) representatives, non-profit and government organizations to support CSR initiatives

Requirement

• Bachelor's degree or above in Environmental Science, Sustainability, or Engineering or Diploma in Sustainability Management or with relevant experience
• Knowledge of sustainability reporting standards, carbon footprint measurement and/or environmental regulations
• Proficiency in Microsoft Excel for data processing
• Excellent interpersonal and communication skills
• Experience in sustainability engineering, environmental management, or a similar role within a corporate setting is desirable
• Preferred knowledge in risk assessments, life cycle assessment and management system frameworks (ISO 9001, ISO 14001 and ISO 45001)

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment solutions through its dollarDEX and Navigator platforms. The mobile-first Singlife Account – with a Singlife Debit Card – allows customers to save, spend, earn and be insured all in one app.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Responsibilities:

· Leading a team of testers and be responsible for the quality of their work

· Seeks to continuously improve test processes (Root Cause Analysis, Correction and Preventions)

· Implement critical knowledge transfer and communication processes with all teams

· Test Management – Ensure effective and efficient application of test processes and tools using techniques such as White box, Grey Box, Black box, Test-to-Pass, Test-to-Fail and automation

· Responsible for management and coordination of all testing activities on assigned projects including definition of testing approach, test effort estimation, progress and status reporting, training and education on QA processes and tools

· Providing continuous review and recommendations for improvement of processes related to status reporting/dash-boarding and QA

· Coaches and supports team – Knowledge Transfer

· Define project requirements and deliverables based on scope

· Plan coverage projects from initiation through closing states

· Create test coverage documentation, test execution plans, and metrics reports

· Tracking Quality Assurance metrics (e.g. defect density, open defect count)

· Participating in daily stand-up meetings, sprint planning, and sprint retrospectives

· Coordinating with other teams to ensure timely delivery of quality software products

· Ensure compliance with all applicable laws and regulations relating to the above functional activities.

· Plan, monitor and control all testing activities and tasks.

· Automation of the testing process in-sprint Test Automation

· Responsible for analysis, design, test scripts and test suites

· Responsible for timely delivery of different testing automation milestones

· Identify and mitigate the Risk and Issue Management

· Coordinate interfacing systems and teams for integration test activities.

· Manage nonfunctional testing end to end

Experience

· 7-10 years of experience in leading quality assurance for Insurance Domain with 3-4 years hands on experience on Life 400 application testing

· 5 +years hands on experience delivering quality test automation solutions for Applications,

· Mobile (Appium, Microservices, Web (Selenium) and End to End in the field of financial applications testing

· Work in conjunction with the Application Lead to Ensure Software QA practices related to Design Review and Code Reviews are being performed.

· Experience in design and development of the System and Integration Test plans.

· Experience developing test deliverables like test plans, test cases, test data, traceability matrix.

· Ensure that defects are correctly captured, reviewed, prioritized, and triaged and that Break-Fix resources are assigned to resolve defects.

· Experience in working with multi browser and multi devices automation with complex applications

· Expertise in automation of mainframe-based application like AS400

· Experience working in Agile Scrum environments.

· Experience automating through the UI, API and web services from scratch

· Hands on development of automated test scripts

· Should have experience in implementing BDD approach.

· Experience in framework integrate with CI-CD Pipeline with help of DevOps

· Should have experience in Device farm

· Experience in testing, automation, performance and load and security testing.

· Experience of using and implementing a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence,

Education

· Academic: Master’s degree (preferred in computers)

· Professional Certification(s):ISTQ and Automation Tool certificate(preferred)

Job Description

• Position: Quality Control Engineer
• Well Established Singapore Based Electronics Manufacturing MNC
• Working hours: Monday – Friday (8:00am – 6:00pm)
• Salary (commensurate with experience): Up to $4,500
• Working Location: Serangoon North
• Outpatient Medical Insurance Provided
• Birthday Leave
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Works with Process Engineer & Engineering team on QC requirement.
• Documenting inspection criteria and quality plan.
• Work with QA, Process and Product team on corrective action with quality issue.
• Work with Process team on in-process audit and FQC audit.
• Control of Supplier Quality Assurance (SQA).
• Quality control of incoming, in-process and out-going products.

Requirements:

• Minimum Diploma in Manufacturing or Quality Engineering.
• At least 1 year of relevant experience in the Electronics Manufacturing industry.
• Knowledge of ISO 9001, 14001, 13485 & 45001 & FDA requirement.
• Able to understand IPC requirement in PCB Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Job Description & Summary

A career in Technology Risk & Quality will provide you with an exciting opportunity to support one of PwC’s key business strategies and contribute towards shaping the firm’s technology risk management strategies in an evolving technology landscape.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks associated with the procurement, development and use of technology solutions (including emerging technologies) internally by the firm or as part of the service delivery to PwC’s clients, in accordance with PwC’s policies and standards.

We are currently seeking a suitable candidate to join the team as a Manager. You will work with other team members to help various business and project teams navigate and comply with the requirements of the firm’s technology risk assessment and approval process for the procurement, development and use of new technology solutions. You will help teams to articulate technology risks for the technology solution and to engage with specialist functions in the firm to identify risk mitigation measures and manage risk.

As a manager, you will be expected to help ensure the firm’s compliance with various network technology risk management policies and standards which includes developing and maintaining risk and quality compliance processes, tools and templates.

You will be involved in a broad range of activities which includes working with internal and client facing teams across all the Lines of Service and specialist functions in the firm and the PwC network.

You will provide guidance to business and project teams to identify, assess and advise on the various aspects of technology related risks.

The role will include the following responsibilities:

• Review technology risk assessments and discuss issues with the Technology Risk Director and/or Risk & Quality Partner
• Provide sound advice to PwC professionals across the Assurance, Tax and Advisory practices as well as Internal Firm Services who seek Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Work closely with the Technology Risk Director to plan, design and implement technology risk management processes for the firm
• Provide support, education and training to staff to build technology risk awareness within the firm
• Prepare monthly reports and statistics for internal reporting

Preferred Knowledge/Skills:

• At least 5 years of experience within PwC, another Big 4 or mid-tier accounting firm or relevant industry
• Excellent oral and written communication skills with the ability to provide well-reasoned responses to all personnel grade levels in the firm and across the network
• Strong project management skills with the ability to manage multiple tasks and projects, even when under pressure
• Strong analytical and problem solving skills
• Strong stakeholder management skills
• Be open and adaptable to working in a changing environment
• An excellent team player with the ability to work well with other team members, including sharing and collaborating effectively with others, as well as creating a positive team spirit
• Possess the ability to empathise with the pressures and motivations of client facing colleagues and an ability to win their support with pragmatic advice to bridge the expectations of the business and the requirements of risk management
• Possesses a high level of accuracy and attention to detail
• Takes initiative but keep others informed of progress and escalate issues where appropriate;
• A drive to keep up to date in a fast-paced technology landscape and a sound understanding of how technology can drive efficiency, augment existing services and open new opportunities for the business
• Be an effective coach to junior team members
• Possess a keen desire and ability to learn and deliver timely and quality results to internal clients
• Past experience with technology risk management, general risk management, technology contract review, IT audits, internal audits or compliance will be advantageous, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Our client a leading player in industrial packaging products and services. Due to business needs, they are now recruiting a Manufacturing Quality Technicianto be part of their Quality Management Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Manufacturing Quality Technician:

• Monitor and improve process flows to enhance efficiency.
• Conduct quality checks to ensure products meet set standards.
• Ensure only top-quality products are delivered to customers.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De