Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

· Achieve sales target KPIs, call quality and operational standards;

· Identify opportunities for cross-selling and up-selling;

· Handle and follow up with customer enquiries with confidence;

· Convert leads provided by the bank to sales through telemarketing activities;

· Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

· Liaise with internal departments on policy fulfillment;

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Confident communicator with excellent verbal and written skills

· Comfortable with outbound calls and stakeholder interactions

· Strong persuasion and negotiation skills

· Patient and resilient to handle rejection and objections

· Independent, organized, and positive worker with excellent interpersonal skills

· Good team player with ability to multitask and meets high service standards;

· Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Minimum GCE ‘O’ Level / Diploma;

· Relevant insurance certifications such as BCP, PGI and HI will be preferred;

· Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

· Day-to-Day Helpdesk Support: Provide technical support for daily helpdesk operations, ensuring smooth and efficient service delivery.

· Incident Management: Handle complex technical incidents and collaborate with Level 2 (L2) support teams to resolve issues within the agreed Service Level Agreement (SLA) timeframe.

· Performance Monitoring: Oversee staff performance, ensuring service level targets are met, and address discrepancies or complaints with corrective actions as necessary.

· Experience Requirements: Minimum of 8 years of experience in system/servers (VMware/Hyper-V) with a proven track record in networks (LAN/WAN, Cisco Routers & Switches, firewall).

· Cybersecurity Exposure: Strong exposure to Cyber Security, SIEM, and vulnerability assessment is a must.

· Operational Communication: Provide timely and accurate updates to staff on operational changes, ensuring all team members are informed.

· Product Onboarding & Reporting: Collaborate with the product manager to facilitate product onboarding and prepare detailed monthly reports for management.

· System Monitoring: Monitor system alerts and abnormal behaviours, following incident isolation procedures to identify, verify, and resolve issues.

· Ticket Management: Manage the entire lifecycle of incident tickets—from creation and updates to escalation and final resolution—ensuring proper closure.

· Post-Change Health Checks: Perform health checks after system changes to verify stability and functionality.

· Script Review & Improvement: Review and optimize operational scripts for improved efficiency.

· Reporting & Compliance: Consolidate records for reporting, analytics, and audit purposes.

· Network Support: Provide support and maintenance for network infrastructure (LAN/WAN, Cisco Routers & Switches, firewall).

· Collaboration with System Engineers: Assist system engineers in supporting Windows Servers (VMware, Citrix, etc.).

· Documentation and Procurement: Create IT guides/SOPs and manage IT asset procurement and vendor management.

· Vendor Management: Manage external vendors, ensuring adherence to service level agreements.

· Security Coordination: Coordinate and establish security structures and IT controls to protect the company's information networks.

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well-suited for use in deepwater applications.

About the role:

• Actively advising on the promotion of a positive HSE culture to serve the effective implementation of all procedures.
• Participate in the inspection of fire extinguishers, slings, guayas, shackles, vehicles, security and emergency systems.
• Analysis and monitoring of preventive action reports (rap).
  Supervise that the ART is prepared and appropriate according to the work activity being carried out.
• Advising management on procedures to ensure that the offices, workshops, other premises and all facilities operated by the company comply with the policies and legal requirements.
• Advising line management and supervisors of HSE issues.
• Providing assistance regarding Systems of Administration to HSE Department.
• Liaising with the relevant authorities on all matters pertaining to health, safety and the environment.
• Investigate incidents and analyse trends as required as well as providing recommendations and corrective actions where required.
• Liaising with supervisors, line managers and external agencies re: OH&S training and course content (training profiles) and delivering HSE training as determined.
• Evaluating the effectiveness of in-house health, safety and environmental training.
• Maintaining databases and collating consultation documentation for documents contained within the OHSMS / EMS.
• Conducting internal audits / site inspections re OH policy / procedure, risk assessments and work procedures. Attending client / company / external audits as required Collating documented evidence for close out of actions on investigation reports, CPAR’s and internal and external ISO audits.

About you:

• Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field.
• WSHO (Workplace Safety and Health Officer) registered.
• Experience in health, safety, and environmental management, preferably in the oil and gas sectors.
• Strong knowledge of HSE regulations and standards.
• Excellent communication and interpersonal skills.
• Ability to conduct audits, inspections, and deliver HSE training.
• Proactive and detail-oriented approach to safety and compliance.

Other:

• Work location: Tuas (pick-up transport provided)
• Work hours: Monday to Friday (8am to 5.15pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for a detail-oriented and proactive IT Operations Specialist to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

1. Managing and executing operational tasks relating to IT infrastructure, systems and applications.

2. Performing deployment activities, including software installation, configuration changes and system updates/patches.

3. Ensuring the security and stability of IT systems by applying patches, security updates and conducting vulnerability assessments.

4. Monitoring system performance, troubleshoot issues and provide timely resolution to minimize downtime and maintain optimal system functionality.

5. Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

6. Maintaining documentation of system configurations, procedures and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration or a similar role.

· Strong knowledge of operating systems (eg. Windows, Linux), network protocols and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (eg. PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Highlights:

• Contract Duration: 12 months (start in Jan 2025)
• Salary range:$3500 - $4500 (per month)
• Working location: Novena
• Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• Degree holders
• 1-3 years of Payroll and/or Accounting experience
• Good liaising and communication skills

Description:

• Process and manage payroll-related matters.
• Work with various departments to handle enquiries from the public for various matters like retirement-related claims enquiries.
• Process post-retirement and service injury process.
• Review and streamline current workflow. Enhance the system to minimize manual process.
• Other payroll & accounting duties assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Company Description:

FundedHere is a subsidiary of Luminor Financial Holdings Limited, a listed company in Singapore. We are at the forefront of revolutionizing finance, MAS license company, specializing in private credit through fintech platform that seamlessly connects investors with SMEs. We provide innovative credit solutions to support brand owners, distributors, and e-merchants selling in the e-marketplaces, enabling them to achieve sustainable growth.

Key Responsibilities:

• Identify and pursue new business opportunities by conducting thorough research from various sources, collaborating with the sales team to meet sales targets and grow the client portfolio.
• Accurately identify and assess client profiles, filtering prospects based on relevant criteria to ensure alignment with business objectives.
• Working closely with the Client Success Coordinator to guide clients through the onboarding process, ensuring they understand and effectively utilize our products and services to meet their business objectives.
• Conduct comprehensive market research and analysis to stay updated on industry trends, competitors and client needs, using these insights to drive product improvements and suggest new business strategies.
• Track and monitor key performance metrics related to client success, providing regular reports to management and using data to identify opportunities for improvement and enhance client outcomes.

Qualifications:

• A Bachelor's degree in Business Administration, Finance or a related field is required.
• 3 to 5 years’ experience in sales, business development or client success roles preferred.
• Excellent communication and interpersonal skills are required, along with the ability to thrive in a fast-paced and dynamic environment.
• Strong research skills and the ability to analyze data and market trends are essential for this role.
• Driven, self-motivated and proactiveness are crucial, as well as the ability to work independently.
• Attention to detail and diligence in completing tasks.
• Fluent in English and Chinese

Compensation:
- Sales Commissions
- Group Hospitalisation & Surgical Insurance
- Medical reimbursement
- Annual & Medical leave entitlements

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Our client, one of world’s largest financial services institutions is looking for:

Organisation Development Specialist (HR)

Candidate will be a strategic thinker, strong implementer, skilled facilitator and an agile self-starter who thrives in a fast-paced environment, playing a key role in designing and implementing group-wide strategies, fostering a strong organizational culture and uplifting the workforces’ well-being.

Responsibilities:

• Design and Implement Culture Interventions: Diagnose, design and deliver fit-for-purpose interventions to enable our leaders, managers and employees to demonstrate the desired behaviours.
• Drive and manage employee well-being in a holistic approach: Execution of well-being strategy, approach and interventions.
• Facilitate Workshops and Webinars: Lead interactive workshops and webinars sessions for employees and leaders.
• Change Management: Support organizational change by developing and implementing strategies to guide employees through transitions, ensuring effective communication, employee engagement, and a smooth adaptation process.
• Project Management: Lead cross-functional projects, ensuring timely completion, stakeholder engagement, and delivery of expected outcomes. Manage project timelines, budgets, and resources.
• Data-Driven Decision Making: Utilize employee feedback, surveys, and performance metrics to assess organizational needs and effectiveness of interventions. Use data to make informed recommendations for continuous improvement.
• Stakeholder Collaboration: Partner with leaders, HR teams, and other stakeholders to align initiatives with business needs and ensure seamless implementation across departments.

Requirements

• 5+ years of experience in Organizational Development or a related role with a proven track record of delivering successful OD programs and initiatives.
• Project Management Skills: Demonstrated experience in managing cross-functional projects, including the ability to manage multiple priorities, deadlines, and resources effectively.
• Facilitation Skills: Strong workshop and group facilitation experience with the ability to engage diverse audiences, encourage participation, and manage group dynamics.
• Change Management Expertise: Familiarity with change management principles and the ability to guide teams through organizational change effectively.
• Self-Starter: Highly motivated, independent worker with the ability to take initiative and drive projects from concept to completion.
• Growth Mindset: A passion for continuous learning and improvement, with the ability to inspire the same in others.
• Analytical Thinking: Strong ability to analyze data and trends, draw insights, and make informed decisions.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to influence and build relationships at all levels of the organization.
• Collaboration: Experience working in cross-functional teams, with the ability to partner with HR, leadership, and other departments to achieve shared goals.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Organisation Development Specialist (HR)”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is actively searching for a Customer Experience Specialist to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

The ideal candidate will need to have the following qualities and experience:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.
• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Experience in SAP will be an advantage.
• On-the-job training will be provided to ensure proficiency in role requirements.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Role Overview:
As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role preferred.
• Passion for skincare, makeup, and beauty education is a bonus.
• Having a heart for people, takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanor, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work on Saturdays (5.5 days work week).

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Roles & Responsibilities

• The role will focus on project delivery and implementation for security related products across infrastructure and systems.
• Will also perform configuration, testing and maintenance support for the security devices.
• Experience in Information Security Risk Management, Vulnerability Management and Assessments.
• Serve as the Technical Support expert and capable of handling escalations, incidents, outages and infrastructure challenges.
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels
• Ensure that project implementation and operations are aligned to client technology standards and policies

Qualifications:

• Diploma / Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines
• More than 2 years of relevant IT experience in implementing and managing complex IT infrastructure systems and services for commercial and Singapore government agencies
• CISSP/CCSP/CISM/CCSK certification or its equivalent is preferred
• Possess good technical skills with working knowledge and experience on cybersecurity technologies and tools - PAM (CyberArk), DAM (IBM Guardium, Imperva SecureSphere DAM), SIEM (Splunk, IBM Qradar, Endpoint (Trend Micro, Carbon Black) and VA scanner
• Familiar with IM8 policies
• Excellent problem-solving and analytical skills

Key Responsibilities:

• Conduct daily meetings with BU MRRT focal points to validate and follow up on logistics-related manufacturing non-conformances (NCs).
• Provide logistics insights during warehouse inspections to identify root causes of defects with QC inspectors and advise relevant stakeholders during MRRT meetings.
• Drive containment, disposition, and corrective actions for reported logistics issues.
• Handle NC complaints from the manufacturing unit, perform root-cause analysis, and implement corrective process improvements.
• Lead quarterly process audits, report findings, and ensure timely closure on a weekly, monthly, and quarterly basis.
• Draft and update quality instructions, guidance documents, and stand-downs for quality improvements.
• Act as the site focal for quality matters in the raw material warehouse supporting manufacturing.
• Prepare and present weekly, monthly, and quarterly logistics review reports for the customer.
• Ensure proper task handover to backup personnel during leave periods.
• Perform all tasks accurately and within set timelines.

Qualifications:

• Experience implementing 8D, CAPA (Corrective and Preventive Action) programs.
• Certifications in quality (e.g., Quality Auditor, Quality Engineer, Six Sigma, Internal Auditor) are a plus.
• Strong background in quality inspection and auditing, with a solid grasp of QA tools, concepts, and methodologies.
• Preferred experience in manufacturing logistics.
• Knowledge of regulatory requirements (e.g., GDPMDS).
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong time-management, communication, and interpersonal skills.

Aaron Chong

Elitez&Associates Pte Ltd

R23116665

20C0426

Benefits:

• Attractive Salary Package: Earn up to $5,200 basic plus transport allowance and AWS, with variable bonuses for top performers.
• Flexible Work Arrangement: Enjoy a 5-day work week with flexible and staggered hours, allowing a better work-life balance.
• Professional Growth: Opportunity to work with a global leader in the automotive industry and contribute to high-level SAP projects.
• Innovative Work Environment: Collaborate with international teams and participate in global carline projects.
• Comprehensive Benefits: Competitive remuneration package, medical coverage, and various leave benefits.

Job Description: Join a global market leader in automotive components, as a SAP Specialist. In this role, you will provide critical support and consultative advice on SAP-related business functions and processes, manage SAP vendors, and work on system enhancements. This position is perfect for individuals with experience in SAP and a desire to work in a fast-paced, global environment.

Roles & Responsibilities:

• Collaborate with business teams to identify SAP system requirements and improvements.
• Provide L1 and L2 SAP support for FICO, SD, and MM modules, and follow up on L3 incidents.
• Liaise with SAP vendors for Application Management Services and manage third-party add-ons.
• Track project timelines, cost, and requirement changes while preparing management reports.
• Participate in SAP projects, from enhancement to post-go-live support, ensuring smooth rollouts.

Are you ready to embark on a new delivery frontier? Quikbot Technologies is breaking new ground in revolutionalising deliveries in urban space through the use of robots and various IOT services.

We are seeking to a Operation Officer / Specialist to join us on this exciting journey.As a key player in our cutting -edge operations, you will be part of a team that is applying new technology to traditional delivery services.

If you are keen about robotics or would like to explore the opportunity of being part of revolutionary service provider, that is great chance to start that journey with us. Find us more at https:// www.quikbot.ai

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

Occupation

HUB OPERATIONS SUPERVISOR (LOGISTICS)

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Candidate require to walk for at least 3 to 4 hours to ensure robot delivery to destination

4) Able to communicate well in English and Chinese is essential, as candidate is required to read and understood the Chinese version of Manual of robot.

5) As this is customer facing, candidate need to have a polite and humble and responsible .

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works.

JD

· Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.

All commits and changes needs to be updated in SAP accordingly

· Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication

· Create and complete in SAP. The information is provided by Client in a form of a data matrix in an excel spreadsheet.

· Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]

· Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX

· Perform price refresh for purchase order on monthly basis

· Buy/Sell Part number set up in SSA tool and SAP MDT

· Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing

· Update the Dates of Supplies in the shipment documents to Logistics for processing

· Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers

· Maintain accurate and auditable records/database/documentation in centralize file

· Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

· Any other tasks requested by manager

· 90% of the orders are automated, 10% are manual orders (for fully manual, completion of order is about 10min, if partially manual, completion is 5min)

Your new company
We are the world's leading recruiting experts in recruiting qualified, professional and skilled people. We power the world of work by truly understanding our clients and candidates, locally and globally. We provide deep expertise across a wide spectrum of industries and sectors.

Hays operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. We believe the right job can transform a person's life and the right person can transform a business. Looking after the careers of professionals and directly influencing lives is something most people never have the chance to do. At Hays, you'll do it every day.

We are looking for ambitious individuals to join our growing family. If you are passionate about people, determined to be the best, thrive under pressure and respond proactively and positively to targets, a career at Hays could be for you.

About the Role

Based on-site at our client’s offices in the CBD, you will provide permanent recruitment solutions across a range of roles in Singapore. As an integral member of our newest RPO team, you will deliver services by way of an innovative recruitment model; engaging with key stakeholders, and sourcing the best candidates for the business.

Additionally, you will provide assistance and support to hiring managers in relation to:

• New vacancies and approvals
• Offer negotiation
• Escalate any client disputes or issues to the Client Manager
• Develop a strong commercial awareness and identify growth opportunities

About You

This role would suit an experienced recruiter currently at a Consultant / Senior Consultant level. To succeed in this role, you will need to be a trusted advisor who demonstrates high level consulting skills, professionalism, commercial acumen, and credibility. You will have the proven ability to achieve positive outcomes in a high touch client facing environment and be confident communicating with key stakeholders on internal and external market factors with the expertise to deliver, engage and build relationships.

As a member of Enterprise Solutions’ newest account team, you will also play an essential part in delivering continuous improvement and development of our services and supporting a range of team projects.

This an excellent opportunity to be part of the action within the Hays Enterprise Solutions community, develop your skills and work as part of a high achieving and highly collaborative team.

If you are interested in this opportunity or if you would like to find out more information, please contact [email protected] for more information.

Requirements

· More than 7 years of experience

· Managing the workflow of their employees, creating team schedules and delegating tasks

· Setting goals for workers and making sure they comply with the company’s plans and vision

· Assessing the work performance of their employees and identifying areas that need improvement

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work start job from 4am

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

• Valid driver's license.
• Clean driving record.
• Special licenses may be required to operate certain vehicles.
• Experience may be required or preferred.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to walk, drive, lift, and carry heavy items for extended periods.
• Attention to detail.
• Required to work on weekends.
• Need unload the goods, Must be physically strong.
• Accept day/night shifts.
• Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.
• More than 6 years of driving experience

Your new company

Be a part of a world’s leading bank's foundation, working on social and environmental issues.

Your new role

Program and Grant Management

• Support Southeast Asia portfolio and pipeline partnerships, including sourcing and evaluating

potential projects based on the framework and parameters of the Foundation’s strategy.

• Track and monitor existing portfolio of projects, including program milestones and performance

management, through grantee reporting, regular check-ins, and the Foundation’s impact

management processes and tools.

• Support organization-wide strategic initiatives and activities for the Foundation (e.g.

foundation level impact reports and initiatives)

• Conduct research and maintain expertise on grant areas which influence grantmaking strategy.

• Administrative management of grants. Plan, organize and manage grants processes to ensure

grants are executed (due diligence, approval, contract, reporting).

• Manage grants management system (including data entry, management and quality controls).

Stakeholder Engagement and Communications

• Support the Social Impact & Philanthropy team in engaging new and existing relationships (e.g.

clients, external partners, internal stakeholders) to further the Foundation’s impact objectives.

• Contribute to Foundation-related initiatives and events for internal and external audiences.

• Coordinate special projects and grants communication for clients and grant partners (coordinate

fact sheets, reporting, calls for proposals, meetings, etc.)

What you need

– A strong project manager with good project management and communication skills and a very high

level of attention to detail.

– Proactive and well-organized self-starter who can manage multiple projects concurrently.

– Good interpersonal and analytical skills.

– A team player who can work independently on their scope of work, whilst collaborating with others

internally and externally towards shared goals.

– Proficient in Microsoft Office (Word, Excel & PowerPoint).

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Profile Summary:

In this role, you will design, develop, and provide support for platform/s for Prudential. This is a hands-on software engineering & software engineering leadership role.

We are looking for an Engineering who is passionate around solving business problems through innovation & engineering practices. This role requires the candidate to have depth of knowledge and expertise that can be applied to all aspects of the software development lifecycle, as well as partner continuously with multiple stakeholders regularly to stay focused on common goals.

As part of this dynamic role, you will work closely with business units and other IT teams to deliver leading edge technology to enable digital capabilities of Prudential Singapore.

Job Description:

• Work as part of a team of developers to analyze, design, develop, test, deploy and support applications to meet business objectives.
• Maintain and support the applications in accordance to Service Level Agreement.
• Deliver applications in accordance to relevant IT policies and procedures
• Resolve new/complex problems which may impact the application.

Who we are looking for:

• Strong background in design/development (functional and non-blocking programming) and support of large web-based systems, complete software product lifecycle exposure
• Strong culture on Software Testing (Unit Test, TDD, BDD)
• 5-8 years of Back End development experience
• Experience and affinity with Agile development methodologies (Scrum, Kanban)
• Complexity estimation / planning poker
• Strong background in design/development of Java/Spring Boot based systems.
• Strong understanding of environment management, release management, code versioning, engineering best practices, and deployment methodologies
• Must have Experience with:
• Java 11+
• RESTful APIs and Microservices development (Spring Boot, Spring Cloud)
• TDD/BDD (JUnit, Mockito and cucumber)
• Any RDBMS and NoSQL
• Code Version Control tools (GIT, bitbucket)
• Basic of DevOps (CI/CD, Docker, Kubernetes)
• Basic of Cloud platform (Services like Kubernetes, API Gateway)
• Basic of Event Bus (confluent - Kafka)

Working Experience:

• More than 8 years in designing, developing, and maintaining IT applications.
• Experience in leading / supervising an application development team.
• Experience in Agile software development
• Experience with 3rd party vendor management is an added advantage.

Education:

• Bachelor in Computer Science, Computer Engineering or equivalent

Language:

• Fluent written and spoken English

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

• Conduct checks for incoming goods against customers’ references.
• Pick / pack jobs, perform goods release where the goods match against the reference
• Raise non-conformity report for damages
• Check correct materials picked for repackaging
• Create work instruction for repackaging
• Conduct working instruction for repackaging
• Conduct in-process sampling
• Check cargo against outgoing documents and ensure that the cargo picked for outbound
• Check documents completed correctly
• Check documents filed in order
• Act as authorized person to perform Batch Rlease for repackaged healthcare products according to the procedure and ensuring that all relevant regulatory and GMP requirements are complied with

Requirements:

• Minimum GCE ‘O’ Level•
• Willing to support overtime and work under pressure
• Comfortable to wear Personal Protective Equipment (PPE): Dust Coat, Hair Net, Safety Shoes

Job ID: QY9VX6W5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz