You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Possess Class 3 driving license will be an added advantage

Job Description

• Carry out the supervision work in accordance with the Building Control Act and LTA’s requirements
• Prepare and develop detailed viaduct supervision schedule and comprehensive checklist for conduct of inspection and supervision by QP(S) and QSS team
• Prepare and develop detailed safety inspection schedule and checklist for viaduct construction activities
• To supervise every stage of the viaduct construction including inspection and checks for signs of distress to the viaduct structure, etc. To achieve full completion of the viaduct, in a safe manner.
• Review and check construction drawings, shop drawings, method statements and construction sequence for all aspects of temporary and permanent works of viaduct construction including design, assembly and operation of launching equipment, post-tensioning works and modification proposals
• Review and check all contingency measures and their application and decision structure, including all rectification proposals
• Monitor and interpret visual/physical conditions of viaduct work, and assess potential risks and deviations from design intent and method statements

Job Requirements

• Bachelor Degree in civil/structural discipline recognized by the Professional Engineers Board of Singapore
• Conversant with Euro Codes, Singapore Standards, British Standards, etc.
• Min. 8 years of experience in civil engineering projects
• Min. 5 years of experience in the design and supervision of viaduct works, preferably in precast segment construction
• Site Office Location: in Ang Mo Kio/Sg Seletar
• Working Hours: 830 am to 530 pm, Monday to Friday and 830 am to 1230pm, Saturday
• Contract: 2 or 3 years (renewable)

Job Description

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Have good experience in writing programs for flow control with motors, DIOs, and TCP/IP or RS232 communication in some machines.
• Have the experience to plan and design all flow control, Interlock, and data process by the database system.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, multi-thread, maintenance, and repair.
• Intermediate level of Windows OS, including installation, systems administration, and troubleshooting.
• Intermediate level with one or more general-purpose programming languages including but not limited to C/C++ and C#.
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

Job Description & Requirements

• Possess at least NITEC or Diploma in Electronics Engineering or similar
• Minimum 2 years of quality and process management experience in production. Internal auditor experience will be beneficial.
• Good communication skills, bilingual in English and Mandarin to liase with staff and customers
• Positive working and learning attitude with great initiative and a good quality mindset
• Strong compliance to Quality standards and requirements
• Good interpersonal and problem-solving skills, pro-active, result-oriented, helpful
• Responsible, self-disciplined, fast learner and willing to teach, high flexibility and adaptability
• Willing to work overtime (even during weekend) when required
• Familiar with ISO9001 / ISO14001 / ISO13485 with past quality or process experience
• Able to multitask, work independently and as a team within tight deadlines and work schedule

Reporting directly to the Director, you shall be responsible to:

• Lead Quality team in company and implement effective policies to meet quality targets such as ensuring on-time delivery (OTD) is met for all projects with zero defects
• Documentation, preparation and execution of reports on quality processes and policies such as but not limited to: monthly OTD, Certificate of Conformity (COC), Checklist, QC report, Final Article Inspection (FA) report, Root Cause Analysis, Return Merchandise Authorization (RMA), SO report, etc.
• Liaise with customer on production needs
• Interpret technical drawings and translate into work instruction (WI) process for the production
• Strict enforcement of company quality processes
• Meet On-time-delivery (OTD)
• Internal Quality Reject / Return merchandise authorization (RMA)
• 8D report / 5 Ys / Corrective action(s)
• High yield, zero rejects
• Provide training and education to production on various Quality Processes
• Update timely on document changes and to be reflected to production, ensuring production knows its SOP, purpose, and practice it
• Plan, strategize and push-down improvement plans in processes, and monitor/ follow-through the effectiveness of new implementation
• Prepare necessary documents and execution for audits, both internal and external (i.e. on team, auditors, suppliers, internal audit etc.)
• Be on the ground to gain insight and understanding on production process in order to improve quality standards
• Conformity to industry standards (e.g. IPC Class 3)
• Debugging and testing of electronics circuit boards
• Ensure safety 5S and environmental policies are enforced
• Ensure equipment maintenance and timely calibration of critical equipment
• Maintain quality manual and records

You will be responsible for the design and development of digital circuit using BiCDMOS process for chip used in automotive, Industrial Battery management system.

You will work within a group of design experts interfacing with layout, overseas design teams to create detailed specifications, innovative designs to meet the technological requirements, achieving sales and ultimately doing our part for empowering electrification of vehicles and enabling Metaverse; contributing to achieve carbon neutrality for our future generations.

Key responsiblities:

• Planning and designing IC block or system architecture based on design requirements
• RTL code level development and simulation verification
• Prepare and discuss circuit, results of design in design reviews
• Support Synthesis, place & route and timing closure of digital circuits
• Design For Testability (DFT); test-modes design
• Check post layout verifications (timing, functional, power consumption)
• Support to one chip designers to integrate total analog and digital one chip design
• Mixed signal simulations and high-level system modeling of analog blocks for one chip verification simulations
• Conduct IC verification on bench to check IC performance with respect to design
• Work with application engineers to support customer application issues

Requirements:

• Good PhD/Masters/Bachelor’s Degree in Electronics/Electrical Engineering equivalent.
• Experience in developing digital circuit proficient in digital design tools usage (Cadence/Synopsys)
• Competent in digital design flow (RTL coding & Simulation, Synthesis, Timing Analysis and Clock Tree Generation, DFT, Place and Route and etc)
• Competent in different digital design tools and languages (VHDL and/or Verilog and etc)
• Knowledgeable in Behavioral Modelling in VHDL/Verilog_AMS will be an added advantage
• Knowledgeable in Mixed-Signal Design and Simulation will be an added advantage
• Silicon debugging skill to solve design issues
• Good communication skills and ability to work in a team
• Preferred 3-5 years of digital IC design experience. Candidate with relevant design experiences will be considered.

Roles & Responsibilities

Job Description & Requirement:

Maintains & assists PM with preparation of Weekly Project Update accurately and on time

· Maintains and updates Purchasing Schedule

· Maintains and updates a complete Submittal Log

· Reviews submittals for conformance to contract documents

· Tracks submittal process timely

· Identifies lead times for materials purchases and tracks fabrication/ ROJ dates

· Maintains and updates Subcontractor Change Order Log

· Maintains and updates Owner Change Order Log § Maintains and updates Lost Day Log

· Maintains and updates RFI Log

· Generates subcontractor meeting agendas and minutes

· Accurate and timely documentation of project issues

· Uses Viewpoint to the fullest extent for every project

· Maintains project document list

· Reviews project documents & creates RFIs in a timely manner

Requirement:

· Preferably from Mechanical Engineering or equivalent

· program in the Engineering field.

· Independent and takes ownership of one's

responsibilities and tasks

· Candidate should be open to working on construction sites.

· Knowledge of AUTOCAD and Microsoft office

· Knowledge in ISO 45001 Safety Management will be an advantage

Responsibilities:

• Collaborate with other developers and engineers to specify, design, build, and maintain software applications.
• Perform software implementation and testing.
• Analyze and troubleshoot software issues.
• Generate relevant documentations, reports etc.
• Contribute to continuous improvement of software development best practices.
• Keeping up-to-date with industry trends and technology developments.

Requirements:

• Basic programming experience with knowledge of C#, Java, Javascript, HTML5 and Python is preferred.
• Knowledge of databases (SQL / NoSQL) is an advantage.
• Familiar with full-stack development and comfortable using AngularJS, NodeJS, ReactJS and other common frameworks is an advantage.
• Familiar with concepts of software engineering and Agile Development is preferred.
• Ability to learn new software and technologies quickly.
• A good team player who contribute and work effectively in a collaborative team environment.
• Candidates with critical thinking, analytical and creative problem-solving skills is highly desired.
• Attention to detail and quality is a desired attribute.

Responsibilities:

• Define, deploy and manage cloud-based workloads, security and compliance controls.
• Conduct mass training and briefings for application teams to help them on-board applications and services to the cloud.
• Monitor, analyse and identify infrastructure for vulnerabilities, and applying appropriate mitigations and resolution.
• Regularly review existing services and keeping up to date with industry trends and new cloud offerings, to prepare proposals and recommendations for enhancements and new capabilities.

Requirements:

• Any AWS / Azure / GCP / Nutanix certification will be advantageous
• Knowledge of Terraform is preferred but not required.

• Strong technical knowledge and development experience in supporting enterprise-level Java applications.

• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

• Minimum 3 years relevant experience to code in Java.

• Minimum 3 years relevant experience with Crystal report is preferred.

• Experience in Gitlab, IBM WebSphere, batch job development framework such as Quartz, Spring Batch is a plus.

• Development experience with Message Queues is good to have.

• Experience with databases and SQL query language, preferably on Oracle database.

• Familiarity with software development life cycle (SDLC) and ITIL principles.

Are you a software developer looking to debunk Machine Learning myths? NCS is looking for you to join us as an MLOps engineer, where you will be designing and developing production grade codes catered to operational machine learning workflows. You take joy in ensuring the models are running efficiently, and take pride that no edge cases can derail your setup. You love building connectors to standardise highly stackable services, and desire to attain self-learning artificial intelligence. If this resonates well with you, bring along your Git library and development machine when we have a chat.

What will you do?

• Develop engineering solution to run production level machine learning and data-driven initiatives.
• Manage and monitor full lifecycle of ML models in production (e.g. monitor features, model results and performance)
• Schedule and orchestrating complex ML workflows and pipelines using latest technologies and schedulers. When all else fails, bash is something you script, and not action upon.
• Optimize the efficiency of machine learning algorithms by applying state-of-the-art technologies to reduce training time and inference latency.
• Work closely with data scientists, business and IT teams to build platform and framework to enable machine learning and data analytics activities on a large-scale.
• Continuous innovation and optimization of machine learning workflow, through R&D on new technologies.
• Establish, implement and maintain best practices and principles of machine learning engineering.

What you need to have:

• Bachelors in Computer Science, Computer Engineering, or in a highly related discipline.
• Excellent programming skills in at least one object-oriented programming language (Python, Java, C++)
• Bash, Shell, YAML, Ansible, Git, Maven, Jenkins, Junit, Ctrl-M, K8, Docker all makes sense to you.
• 2+ years of experience in software engineering or data engineering.
• Implementation experience in machine learning algorithms and applications.
• Strong expertise in ML model deployment tooling (including experience with tools for real production deployments, testing, management of package dependency, lineage/audit trails, model versioning), high performance computing and parallel data processing.
• Passionate about machine learning, new application areas and new tools

Nice to have:

• Experience working on Spark, HiveQL or Optaplanner is a plus.
• Knowledge in database modelling, big data or data warehousing concepts.
• Fluency in at least one modern distributed ML frameworks (TensorFlow, PyTorch, Caffe, MLFlow)
• Exposure in artificial intelligence – machine learning, deep learning, reinforcement learning.
• Experience working with Singaporean clients, the Singapore government, familiarity with GDPR in Europe, PDPA in Singapore will be an advantage
• Certification and applied experience in cloud-based analytics platforms such as:
• Microsoft Azure Analytics
• Amazon Web Services Analytics
• Google Cloud Platform Analytics

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

• Manage and responsible day-to-day project operations including coordinating activities with sub-contractors and liaise with all party involved in the project;
• Plan, supervise, execute and follow-up on all project actions and schedules;
• Able to schedule, supervise and control sub-contractors/workers to carry out their works accurately and timely in accordance to the contract drawings and specifications;
• Co-ordinate and establish good working relationship with project team, customers, consultants and sub-contractors to facilitate effective co-ordination of work activities;
• To monitor construction / project progress, ensure productivity, legal compliance and all safety precaution till completion of projects;
• Monitor progress on site and ensure that quality works are carried out in order to meet quality and cost objectives, projects are completed on time, within budget;
• Provide assistance in keeping track of approvals during submission stage so as to ensure compliance with government authorities;
• Liaise closely with sub-contractor & consultants to ensure timely completion of projects.

Company Description

About Bosch Group

The Bosch Group is a leading global supplier of technology and services, employing roughly 400,500 associates worldwide and generating sales of 78 billion euros in 2017 (preliminary figures). Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technologies that is “Invented for life.”

About AquaEasy

AquaEasy (a Bosch company) is the Best AI platform for aquaculture. We welcome talents to join a cross functional high energy team, developing IoT solutions revolutionizing the industry. We want to make history with you, transforming aquaculture from art to science and to feed the world of tomorrow.

Job Description
The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%).
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%).
• Improve, propose new and support existing and future hardware and automation solutions.

Qualifications

• Diploma/Degree in Electrical and Electronics Engineering or similar engineering field.
• Good working knowledge of electrical and electronics concepts and system set up.
• Working knowledge and experience with microcontrollers (e.g.: PLC, Relay, Edge computing, etc)
• Experience with communication protocols such as Modbus, CANBus, EtherNet/IP, or similar.
• Working knowledge of a variety of hardware sensors and micro-electronics hardware.
• Enjoy building new hardware automation and control systems from ground up.
• Strong verbal and written communication skills; able to engage with users in a professional manner and plainly present technical concepts.
• Hunger to learn new things and apply them.
• Ability to scale with new challenges outside of his/her area of work.
• High energy, pro-active, responsible, independent, self-motivated, and diligent.
• Caring for team and customers with excellent people skills.
  

Careers That Change Lives

We are a learning culture.  An inventive and collaborative group.  We are dedicated to making sure that every patient gets the best product — when they need it.  We have strong ties to our local communities.  Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.

A Day in the Life

• Plans, directs, and implements all aspects of the company's design and development of new medical device products or software systems.
• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
• Oversees the investigation and evaluation of existing technologies.
• Guides the conceptualization of new methodologies, materials, machines, processes or products.
• Directs the development of new concepts from initial design to market release.
• Manages feasibility studies of the design to determine if capable of functioning as intended.
• Monitors documentation maintenance throughout all phases of research and development.
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Must Have:

• Bachelor’s degree required
• Minimum of 1 year of relevant experience

Your Profile:

• 1 – 4 years relevant experience
• Experience in leading a team and managing cross-functional teams like production, supply chain, etc.
• Experience in manufacturing or quality engineering of medical devices
• Experience working in production or operations would be a plus
• Good knowledge of ISO 13485
• Strong decision-making ability
• Good interpersonal and influencing skills

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Careers That Change Lives

Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship, and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Today, we’re partnering across the industry to confront systemic healthcare challenges – this requires bold leadership. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Quality Improvement Projects across the sites:Lead and execute improvement projects related to manufacturing quality. Collaborate with cross-functional teams to identify areas for enhancement.
  Drive strategic initiatives aimed at elevating product quality and compliance.
  
• Core Competency Development in Quality organization:Establish and strengthen the Quality Engineering (QE) core competency within the organization.
  
  Knowledge Transfer and Teaching:Effectively transfer quality concepts and best practices to team members.
  Mentor and coach junior engineers in quality methodologies.
  Expertise in Process Validation, Process Monitoring / Statistical Process Control (SPC),Test Method Validation (TMV, Risk Management. Data analysis and Critical Thinking
  
• System Understanding:Gain a deep understanding of how the system supports various processes within the organization.
  Leverage this knowledge to drive continuous improvement.
  
  Decision-Making Authority:Make informed decisions related to quality processes and improvements.
  Serve as a consultant for critical quality-related choices.
  
  Continuous Improvement:Continuously improve existing processes and systems.
  Develop and implement innovative solutions to enhance quality outcomes.
  
• Technical Mastery:Stay abreast of global quality excellence programs, industry trends, regulations, and advancements.
  Be a technical expert in quality engineering practices.
  

Must Have:

• Bachelor’s degree required
• Minimum of 6 years of relevant experience

Your Profile:

• Bachelor’s degree in Engineering or related field (Master’s preferred)
• Certified Quality Engineer (CQE), Certified Quality Process Analyst or equivalent would be an advantage
• Six Sigma Green Belt certification would be a plus
• Significant experience in quality engineering, preferably in the medical device industry
• Strong analytical skills, attention to detail, and problem-solving abilities

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• General Scope:

o Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)

o Physically set up computers and software system installation

o Perform basic hardware moves and changes

o Record and manage all incidents and requests in ticket-tracking system

o Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer

o Develop and update new and existing process

o Proactively inform management of trends, significant problems and expected delays

o Provide other IT-related support as required by the business

o Documentation of products support and processes

o Update and manage inventory on new incoming hardware orders

o Communicate with vendors for incoming hardware orders and repairs

• Project Focus:

o Resource will need to assist users to migrate BYOD (Bring your own device) to CP (Corporate phone) where device platform includes iOS and Android

o Support includes but not limited to, assist user to setup new phone, troubleshooting during migration, get user sign off to show work completion, inventory tracking and reporting

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• 2 to 5 years of IT support experience

• Solid understanding of PC hardware/peripherals

• Exposure of mobile OS such as Apple iOS and Google Android

• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite

• Basic understanding of network and server-side infrastructure

• Experience in delivering superior customer service experience

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment

• Ability to effectively manage multiple tasks occurring simultaneously

• Ability to work independently with little supervision

Working Hours Coverage

COVERAGE HOURS

· Monday to Friday

· 9:00 – 18:00

· 8 working hour per shift defined by team manager within coverage hour above

· Extreme weather WFH/remote coverage

PAID OVERTIME WORK

· Required occasional non-office hours (weeknight, weekend & Holiday) paid overtime work on team rotation basis

Job Purpose

The incumbant is responsible for improving revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report(s).
• Administer litigation/credit monitoring and screening process
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control matters

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate who possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates as the incumbant will be required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Skills

Technical skills include:

• Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

• Meticulous and possess strong organising and numerical skills.
• Result-oriented and able to work on tight resources and datelines
• Strong negotiation and writing skills
• Excellent team player
• Customer service oriented with good interpersonal and communication skills
• Ability to work in fast pace and dynamic environment

We are looking for someone to join us as a Lead Software Engineer, who is proficient in several programming languages and responsible for the development and integration of diverse systems to co-build solutions together with our customer. These solutions will contribute to our state-of-the-art Air Simulator project’s delivery to our end users.

What this role entails:

• Working closely with other internal and external teams to incorporate their sub-systems (e.g. instructor software, bots, 3D modelling) into a coherent integrated simulator
• Implementing messaging mechanisms to allow disparate, and possibly legacy, systems to communicate with each other
• Adopting the various software development tools and software frameworks that the company project team uses
• Generating engineering documentation within the team, to document the various requirements, design, and test areas to be developed

What this role will require:

• A minimum of 5 years experience in software development is required for this role.
• Experience in leading/managing a team will be a plus.
• While company-sponsored training courses and guidance may be provided, independent learning and being a team player is required, to fit into the team’s culture
• Being comfortable to engage and communicate with end users, customers will be a plus
• Good knowledge or practical experience in several programming languages (C++, C#, Java, JavaScript) will be a plus
• Knowledge of distributed simulation technologies such as HLA and DIS will be a plus

The Instructor Operator Station (IOS) is the main interface in which Flight Instructors and Operators will use, to perform planning, controlling of the training environment, observation, and instruction delivery to pilot trainees within a simulator system. We are looking for someone to join us as a Software Engineer, to co-build solutions together with our IOS team members. These solutions will contribute to our state-of-the-art Air Simulator project’s delivery to our end users.

Job Responsibilities:

• Design, and development of Graphical User Interfaces for Flight Instructor and Operator use.
• Working closely to solicit inputs from Flight Instructors and Operators, to provide solutions suitable for their training delivery and execution needs.
• Working closely with other simulator subsystem teams, to ensure proper integration with the various simulator subsystem components (e.g. communication systems, networking, bots, etc).
• Adopting the various software development tools, approaches, and software frameworks that the company project team uses (e.g. gRPC, databases, microservices, PRISM framework etc)
• Adopting UI/UX best practises
• Generating engineering documentation within the team, to document the various requirements, design, and test areas to be developed
• Overseas travel for training, meetings or deployment can be expected

Job Requirements:

• At least 3-5 years of software engineer experience
• Good knowledge or practical experience in C# and/or C++ will be a plus
• A willingness to learn and develop software in primarily C# and sometimes C++, and learning good programming practices and techniques over time, to ensure efficient performance in a 60-fps simulation/game environment
• A willingness to learn a wide array of technology and technology areas, which can range from frontend to backend software development.
• While company-sponsored training courses and guidance will be provided, independent learning and being a team player is required, to fit into the team’s culture
• Being comfortable to engage and communicate with end users, customers will be a plus
• Singaporeans only

• Check design discrepancies between Structural and architectural drawings
• Check formwork and reinforcement
• Follow-up on amendments on drawings and execution of variation works such as additions and modifications
• Co-ordinate with the Project Team, Consultants and Sub Contractors for wok progress.
• Prepare documents, reports and co-ordinate site operations.
• Communicates and maintains public relations with relevant parties like Client’s representative, local authorities, communities and the general public.
• Prepare or compile site progress reports.
• Ensure all site activities comply with the authority/statutory requirements.
• Enforce safe work practices at workplace

Job Description

- Be involved and assist qualified Engineers in Site Inspections for Licensing, Project sites.

- Be involved and assist in the maintenance and servicing, commissioning and testing of High Tension Switchgear, Low Voltage Switchboards, Transformers, cabling work in distribution networks across different industries.

- Be assisting qualified Engineers on site to troubleshoot electrical faults and shadow them for commissioning and Power Turn-On etc.

- Prepare test reports, inspection lists, cabling list, method statements, project implementation work, ad hoc duties etc as required.

- Work with a team of experienced Engineers, Technicians, workers to ensure work completion while meeting qualify and safety objectives across various industries - mainly Railway

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

As a Field Service Engineer at Honeywell Singapore, you will play a crucial role in the on-site installation, servicing, and repair of complex equipment and systems. This position requires a blend of technical expertise, customer-facing skills, and a commitment to continuous improvement in field service processes and product development.

Key Responsibilities:

Support On-Site Installation and Repair:

1. Lead the development and refinement of processes for the installation, servicing, and repair of complex equipment on customer sites.
2. Ensure high-quality technical standards are maintained during all on-site activities.

Technical Presentations and Training:

1. Deliver technical presentations to customers, industry peers, and competitors.
2. Contribute to the creation and revision of work instructions and customer-facing training guides.
3. Educate customers and field technicians to ensure a comprehensive understanding of our products and services.

Documentation and Communication:

1. Write and maintain clear, concise documentation used by field technicians.
2. Utilize excellent written and oral communication skills to effectively convey information.

Continuous Improvement Initiatives:

1. Drive initiatives aimed at improving processes related to field services and product development.
2. Actively seek feedback and implement strategies for service enhancement.

Cross-Functional Support and Escalation Management:

1. Work with cross-functional groups to resolve administrative issues related to equipment delivery and installation.
2. Serve as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders to ensure swift resolution of complex issues.

Customer Service and Delivery:

1. Validate customer requests and ensure the Right and Fast Delivery of services. Uphold a commitment to excellent customer service throughout all service activities

MUST HAVE:

• Major in Chemical Engineer, Electrical Engineering, or Instrumentation Engineering.
• Internship and/or relevant experiences in Oil & Gas, Petrochemical, Process Plants.
• Ability to work with clients in Jurong island area.
• Ability to standby and support upon request.
• Excellent written and oral communication skills.
• Ability to provide quality documentation and effective training materials.
• Ability to deliver high-quality presentations.

WE VALUE:

• A proactive approach to problem-solving and process improvement.
• Team players who can collaborate effectively with diverse groups.
• Individuals who are passionate about delivering exceptional customer experiences.

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About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Key Qualifications

• Ability to work with and influence cross functional business partners to build and achieve strategic quality objectives and goals
• Solid understanding of quality principles and approaches including but not limited to customer journey mapping, process Improvement methodologies and data analysis
• Proven track record to analyze data, accurately determine root cause and implement actions that solve problems and improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Experience in the management of outsourced suppliers and internal teams delivering customer-facing support
• Experience working as part of a virtual team that is geographically dispersed

Description

Regional Quality Manager (RQM) leads teams of Quality Program Managers (QPMs) who are responsible for supporting and guiding their respective sites and business partners to achieve business goals. RQM demonstrates a fundamental understanding of contact center operations, anticipate broader business needs, collaborate influentially with cross-functional teams, and develop strategic goals and tactical plans. RQM align resources to maintain a balance of customer, people, and business focus; have a passion to develop future leaders; and drive accountability to ensure success.

In this role, you will work with the business teams (in region and worldwide) as well as collaborate with the Retail Customer Care leadership. You will be leading a team to be responsible for helping identify business trends and insights, building Quality strategy to support business need and partnering with cross functional teams to improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

• Tertiary qualification in Electrical and Electronics Engineering

• Minimum 1 year experience in work on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems preferred.

• Team player with good interpersonal and communication skills.

•Willing to work outside of prime office hours as required.

• Self-motivated and Service oriented.

• Able to work independently with minimum guidance.