Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a Desktop Engineer.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities

· Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

· Perform troubleshooting for client platform related problems.

· Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

· Perform service request related to client platforms.

· Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

· Involve in client platform implementation/upgrade project.

Requirements

· Bachelor’s degree/ Diploma in the related field.

· Mandatory Skills: Windows 10

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• Create project budget, schedule project activities
• Manage from point of contact with Builder to view works sites and proposal requirement needed for the lift Installation
• Attend site meetings and conduct site inspections.
• Ensures project running smoothly and completed on time.
• Order equipment according to required specification.
• Liaise with building contractors, sub-contractors and project team members.
• Takes charge of day to day running of projects and updating of plans & schedules as and when there are variations to them.
• Conducting all aspects of project activities, including attendance to technical meetings and discussions with clients and suppliers
• Excellent project management and supervision skills.
• Excellent organizational, time management, leadership, and decision-making skills.
• Strong written and verbal communication skills

Maintenance

• Provide technical services to maintain and troubleshoot back-end systems of Traffic Management Systems.
• Provide day-to-day onsite and remote support on workstations and network equipment such as routers, firewall, switches, servers and storage.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Provide support in root cause analysis identified by team members together with the Superior.
• Provide 24/7 on-call and Scheduled stand-by duty for maintenance and other operational support.
• Train and guide team members on the maintenance process, procedures, and systems.
• Sourcing for reasonable and reliable procurement of equipment.
• Committed to attend to any operational and maintenance issues.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and following up and close all incidents, issues and requests timely.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve
• Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.
• Other operational and maintenance duties as assigned by Supervisor.

Project

• Attend project related activities that include deployment in setting up of Back-End system, installation and testing that comply with client’s technical requirements.
• Lead and monitor technician for project installation site work.
• Provide support in conducting site survey.
• Responsible for the documentation of technical design details and in proper filing in accordance to ISO requirements.
• Participate in technical discussion and provide technical assistance in preparation for all support to tender requirements.

Qualifications and Education Requirements

• Diploma in Computer Engineering or Electricial & Electronics Engineering.

Work Experience Requirements

• At least 2 years of working experience in the related field is required for this position.
• Able to commit Scheduled Shift work
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Good communication and interpersonal skills to work with all levels of internal and external users.