Our company is looking for a Quality Assurance / Management Representative who will perform the following tasks:

• Manage the company's ISO9001:2015 and ISO45001:2018 systems by leading both internal and external audits.
• Monitor and analyze the company's quality and safety performance through the action plans in place.
• Keep abreast of the government requirements as well updates on the standards to ensure compliance of the company's systems and policies.
• Ensure that all statutory licenses, certificates, and inspections of the company's equipment and machinery are valid and up to date.
• Manage and monitor the company's measuring equipment and devices to ensure that they are calibrated as per the required standard of the products.
• Liaise with all external stakeholders such as government bodies (MOM, BCA, SCDF, etc) with regards to company's operation and compliance.
• Communicate with existing customers on their regular audits, non disclosure agreements, and additional requirements which may affect the company's status of being an approved vendor.
• Assist project engineers in securing Certificate of Origin (COO) and / or Preferential Certificate of Origin (PCO) for products.
• Analyze the applicable tariff to be applied for free trade agreement (FTA) purposes.

Job Description

· To inspect and identify type of pests’ problems faced by clients

· To apply the appropriate pest control treatments

· To provide good quality pest management services to clients

· To prepare and issue service report upon completion of each job

· To handle and operate pest control equipment/tools

· To maintain Company’s pest control equipment in good and working conditions

· To provide advice and recommendation to clients of suitable pest control routine maintenance when necessary

· Any other ad-hoc duties as assigned

Requirements

· Able to speak/read/write basic English

· Class 3 driving license

· Team player

· Relevant experience is advantage

Our client is one of the leading medical manufacturers. Due to business needs, they are now recruiting a Quality Assurance Engineer to be part of their QA Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Quality Assurance Engineer:

• Maintain and update Quality Management System (QMS) procedures to ensure compliance.
• Verify process documentation, including work instructions, quality inspection plans, data sheets, and inspection reports.
• Lead and guide quality control inspectors to uphold compliance standards.
• Oversee in-process and final quality inspections, collaborating with internal teams to address manufacturing quality issues.
• Resolve process non-conformance issues promptly and effectively.
• Address customer complaints through containment actions, root cause analysis, and implementation of corrective and preventive measures.
• Manage documentation control systems and facilitate internal and external audits.
• Ensure timely completion of customer environmental surveys and related requests.
• Provide support for QA/QC activities, projects, and other ad hoc duties as needed.

Requirements:

• Diploma in related field
• Relevant experience in Medical Manufacturing Industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading medical manufacturers. Due to business needs, they are now recruiting a Quality Assurance Engineer to be part of their QA Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Quality Assurance Engineer:

• Maintain and update Quality Management System (QMS) procedures to ensure compliance.
• Verify process documentation, including work instructions, quality inspection plans, data sheets, and inspection reports.
• Lead and guide quality control inspectors to uphold compliance standards.
• Oversee in-process and final quality inspections, collaborating with internal teams to address manufacturing quality issues.
• Resolve process non-conformance issues promptly and effectively.
• Address customer complaints through containment actions, root cause analysis, and implementation of corrective and preventive measures.
• Manage documentation control systems and facilitate internal and external audits.
• Ensure timely completion of customer environmental surveys and related requests.
• Provide support for QA/QC activities, projects, and other ad hoc duties as needed.

Requirements:

• Diploma in related field
• Relevant experience in Medical Manufacturing Industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Descriptions :

• Leadership and Coordination: Spearhead the delivery of Quality work scopes ensuring seamless coordination among stakeholders and compliance with applicable requirements. You’ll work alongside functions such as Package Mgmt, H&S, Engineering, Construction, Supply & Expediting, Commissioning, Project Controls, Contract Management, Legal, and Procurement.
• Quality Management: Drive project to completion on time, within budget, and to the highest quality and HSE standards. Develop and maintain project Quality schedules, budgets, and forecasts, contributing directly to Company’s Renewable strategy. Ensure compliance to Project Quality requirements are met.
• Design and execute a comprehensive strategy that integrates quality management with sustainability goals to support growth objectives
• Supervise, coach and engage the Quality team to strive for excellence, to deliver solutions that meet high-level quality standards
• Continuously improve customer satisfaction by handling customer complaints promptly and professionally
• Ensure products meet quality standards before reaching customers.
• Oversee all new product development procedures, ensuring that sustainability considerations and internal controls are integrated from the beginning.
• Risk Management: Effectively manage project risks, specifically those intrinsic to the offshore wind industry, manufacturing, Quality Assurance/Quality Control, and supply chain challenges.
• Ensure that the lessons learned are effectively captured and communicated during the project
• Expected to travel to Batam to monitor and control the construction progress and customer meetings.

Job Requirements :

• Bachelor’s degree or higher in Engineering, Mechanical Engineering, or a related field.
• 5-8 years of experience managing quality of Shipyard and installation. Experience in Quality Assurance and Quality Control for onshore / offshore wind projects, preferably specific to Offshore substation construction
• Proven success in quality and process management, with a track record in quality control and continuous improvement.
• In-depth knowledge of Quality Management Practices and standards such as ISO, APQP, PPAP, FMEA, MSA, REACH, ROHS.

Responsibilities

· Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/toolbox meeting.

· Coordinate Environmental Control Committee Meeting and implement all environmental control programs.

· Maintain mandatory records and other documentation as required by the regulatory authorities.

· Ensure compliance of operations with NEA and EHS regulations

· Prepare Site Environmental Control Report on a regular basis

· Conduct environmental control audit and investigations

· Able to maintain environmental requirements in line with OHSAS 18001:1999

· Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

· Advise and liaise with Project Manager and construction team on all matters pertaining to Health, Safety & Environment (HSE)Ensure compliance and practice of Company's QEHS Management System

· Oversee and lead the Safety team & subcontractors in the implementation of Company’s safety systems at sites

· Inspect and examine the workplace to ensure workplace safety compliance

· Identify safety, environmental health non-compliance and recommend measures to rectify

· Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues

· Conduct & organize internal / external WSH trainings for staffs.

· Conduct incident investigations & propose corrective actions.

· Review OHSMS and provide recommendations for improvement of safety.

· Conduct regular inspection and audits on the safety provisions.

· Conduct, review & submit Risk Assessments.

· Prepare safe work procedures for site activities.

Requirements:

· Registered ECO & ECMO with NEA and PUB in Singapore

· Experienced in Construction Projects in Singapore as full time.

· Experience in managing a construction site Earth Control Measure

· Noise monitoring certificate

· Willing to work West Area.

· Good Communication Skills in reading, writing, and speaking

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

Job Description

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

Requirements

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Must be a registered ECMO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

Job Description & Requirements (LTA Tunnelling project)

- Conduct regular inspections at site, machineries, vehicles, equipments and other potential areas to identify environmental hazards that can cause harm to public health

- Lookout for signs of pollution and identify cases of environmental damage and contamination

- Develop and implement plans to control or eradicate environmental hazards

- Execute plans to reduce noise, pests control and disease vectors.

- Lookout for compliance with environmental regulations and make recommendations to improve adherence to the guidelines and regulations

- Work with other project team members for efficient management of environmental risks in the worksite

- Strong understanding of local environmental laws and regulations in order to develop and implement environmental control measures

Requirements :

1) Possess the necessary certified environmental certificates

2) Bachelor’s degree in environmental science, engineering or other relevant fields. Minimum qualification must be a diploma

3) Able to speak and write in English for periodic reporting and communicating with various stakeholders

4) BizSafe Level 2

5) Able to start work within 2 weeks after job offer will have an added advantage

Contract Duration:

• 3 Years
• Staring Date: 1 Feb 2025

Deployment:

• Mon to Saturday - 8.30 am to 5.30 pm (6 Days/ Week)

Job Details:

• Project Under Singapore Power Grid.
• Conduct regular inspections and risk assessments at the workplace to identify any foreseeable risk arising from the workplace or safe work processes
• Recommend reasonable measures to eliminate any foreseeable risk at the workplace
• Ensure all statutory regulations are comply with NEA’s requirements
• Prepare and submit weekly environmental report
• Enforce & improve Workplace Safety and Health / Environmental Control standard at the workplace
• Any other duties as assigned by superior(s)

Requirement:

• Must be a NEA Apporved ECO.
• Atleast 2 Yrs experience as ECO.
• Preferably with Advance diploma in Workplace safety certificate.

REQUIREMENT:

1. Certified ECO from MOM and NEA requirement

2. At least 2 to 4 years with high rise Green Field experience

3. Registered ECO

JOB DUTIES:

1. Regular inspection on the construction site to ensure all facilities and equipment relevant to the maintenance of environment health are in proper working condition and do not pose any environmental health hazard.

2. Supervise all workers in providing safety measures and procedures in accordance with MoM Regulations.

3. Attend to all feedback on such irregularities and inform the occupier of the construction site accordingly.

4. Proactive with excellent interpersonal skills and analytical ability.

5. Any other ad hoc duties assigned by superior.

Advertise: $6500 to 7000

ECO

Requirement:

Possess minimum ECO competency certification

At least 2-3 years of relevant experience as ECO in construction industry

Candidates who possess other WSH competencies may be preferred

Ability to work independently with minimal supervision

Highly motivated and good team player

Job Duties:

Regular inspection on the construction site to ensure all facilities and equipment relevant to the maintenance of environment health are in proper working condition and do not pose any environmental health hazard.

Supervise all workers in providing safety measures and procedures in accordance with MoM Regulations.

Attend to all feedback on such irregularities and inform the occupier of the construction site accordingly.

Proactive with excellent interpersonal skills and analytical ability.

Support the implementation and execution of the Infection Prevention and Control Initiatives, including but not limited to the following:

• Identifies, investigates and reports healthcare facility onset infections, outbreaks, clusters and risk of infection among patients, staff and equipment through ongoing surveillance and rounds
• Provides advice on infection prevention and control related matters in accordance to hospital policies and procedures
• Collects data and maintains records for infection prevention and control related surveillance and clinical incident
• Organizes and undertakes audits of assigned wards to ensure that infection prevention and control related procedures are being carried out in accordance with hospital policies
• Deliver infection prevention and control training to patients and staff

Requirements

• Minimum Diploma in Nursing with 2 years' relevant clinical practice as a Registered Nurse
• Formal infection prevention and control training or appointment as an Infection Prevention and Control Nurse preferred

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Quality Engineer

Responsibilities:

• Collaborate with departments and suppliers to ensure quality awareness.
• Lead MRB team on OSV activities to meet supplier requests.
• Align with customer quality requirements and business agreements.
• Work with suppliers on line rejection and defective returns.
• Ensure zero defective quality on hand and maintain aging period.
• Support parts localization and collaborate with RD/engineering teams.

Requirements

• Degree/Diploma in Quality/Engineering
• Effective communication with customers, HQ/factory, peers, subordinates, and superior
• SAP knowledge
• Conflict resolution and customer complaint handling

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our Client is in the Aviation Industry. Due to their current expansion plan, they are looking for an Quality Engineer to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities;

• Ensure product and process quality by managing the Quality Management System (QMS) in compliance with government regulations, aviation authority standards, and customer requirements.
• Update and refine quality procedures and control instructions to align with operational and regulatory standards.
• Collaborate with customers, vendors, and suppliers to address non-conformance issues.
• Perform root cause analysis and implement corrective actions to reduce poor quality costs.
• Conduct internal audits to evaluate compliance with ISO 9001, AS9100, and NADCAP standards.
• Carry out vendor and on-site audits as required to ensure quality performance.
• Ensure strict adherence to customer and regulatory authority standards and specifications.
• Lead efforts to minimize the cost of poor quality and reduce scrap through effective quality management practices.
• Any ad-hoc duty as assigned

Requirement

• Min Degree in Mechanical or Aeronautical Engineering
• Min 2 years experience in ISO9001 / AS9100 Quality Management System and NADCAP process
• Experience and knowledge in fishbone diagrams, FMEA and 5-whys methodology
• Able to read and interpret technical and blue print drawings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.

Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.

Key Responsibilities :

• Prepare production campaign start-up, batch review, and review of cleaning records and activities.
• Manage and coordinate Change Control, Event (Deviation and Incident), Out-of-specification (OOS), and resolution.
• Maintain, improve, establish and update appropriate quality management systems to meet customers’ and authorities’ requirements.
• Assist to promote Quality culture for Bulletin, training, and organize promotion activities.
• Assist in quality discussion with respective departments to improve the quality system.
• Assist to plan, prepare and facilitate customers’ and regulatory authorities’ audits and follow-up action.
• Carry out Internal audits of all departments and supplier audits.
• Assist and improve qualification activities and quality risk management.
• Qualification of supplier and external contractor.
• Any other QA department job assigned by the Head of Quality Assurance.

Requirements :

• Degree in Chemical related field
• Proficient with Microsoft Office (Words, Excel)
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Quality related field is preferred.

This is a Quality Inspector (QI) role to implement and carry out quality check to achieve high construction and workmanship quality in the delivery stage, to the satisfaction & expectation of our customers on apartment unit quality and in-line with our company vision of providing quality homes.

Responsibilities:

• IImplement and carry out the Standard Operation Procedure (SOP) for Construction Quality so that the work can achieve high construction and workmanship quality in the delivery stage.
• Ensure readiness for Temporary Occupation (TOP), that the work progress by contractor are inspected and recorded, so as to deliver quality homes to customers.
• Carry out Independent Quality Mark (QM) check of all units, monitor defects rectification after Temporary Occupation and during Defects liability Period (DLP).
• Co-ordinate with Customer Service Department (CSD) on the CDL in-house quality inspection.
• Ensure unit defects are rectified in a timely manner and within the time frame allowed or specified.
• On site implementation of our CDL 5-Star Environment, Health & Safety Policy and ensuring Contractor achieves the highest standard during every CDL 5-Star Quarterly Site Inspections

Requirements

• Diploma/ Degree in electrical/ mechanical, civil engineering or engineering disciplines
• At least 8-10 years’ experience in the construction industry especially on quality inspection and delivery
• Good written and verbal communication skills
• Excellent customer service skills with the ability to handle challenging customers effectively
• Meticulous with an eye for details

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

PRINCIPAL ACCOUNTABILITIES

SQP oversees critical and non critical supplier mainly mechanical parts in. SQP is responsible in leading before and after FAS (First Article Submission) qualify and monitor quality performance of new / existing suppliers and ensure uninterrupted supplies of materials and services. He/ She should be able to foster close relationships with suppliers and partners and be able to communicate their value to the company.

JOB RESPONSIBILITIES

1. Lead and Drive First Article Submission for new and existing supplier

Supplier Quality Professional develop Quality plan such as Process Flow Diagram (PFD), Manufacturing Process Plan (MPP) & Inspection Test Plan (ITP) to new supplier. Perform supplier audits such as QMS, Process and HSE. This will involve visit/audit and assessing their capability and FAI. SQP shall work with Sourcing and Engineering, to engage and educate suppliers/sub-contractors.

2. Lead quality performance review

Worked closely with suppliers, to monitor conduct audit for vendor performance. Conduct in process audit and drive for closure of audit findings and continuous improvement and reduction of COPQ (Cost of Poor Quality). Lead the discussion with the suppliers and ensure timely response is executed to deliver result to our internal customers. Guide Procurement and team for supplier performance review process.

3. Supplier Development.

SQP shall drive for vendor development, identify and develop new special process to meet turnkey objective and reduce leadtime of supplier.

4. Analyse supply market.

SQP shall propose and execute creative ways to improve supplier process which creates financial value to the organization.

5. Maintain good relationship with stake holders and customer/s

SQP maintain good relationship with stakeholders such as Manufacturing, Procurement, Engineering and Quality. Work with cross functional teams in resolution of process and quality issues related to design, application and manufacturing process. Develop quality consciousness and impart application of quality tools such as FMEA, 8D.

6. Develop Product Quality Control Plan

SQP shall also be in charge in developing Quality Control Plan according to the requirements of the customer. He/She shall ensure that required processes and documentations and surveillance points are identified in the QCP. He/She shall liase closely with the customer during development of the new QCP and revision of the existing QCP and its approval (internal and Customer).

7. Customer /Third Party Inspection coordinator

SQP shall manage Customer and Third Party inspection of products/parts. He/She shall ensure that each Quality Control Plan activity which requires surveillance points are monitored and conducted accordingly. He/She will liase and communicate closely with the internal and external customers to ensure that TPI inspections are executed according to the plan schedule.

8. Perform any ad-hoc duties as and when assigned by the superior.

9. All employee of Completion Products Pte Ltd shall observe the highest standards of ethics and integrity in undertaking purchasing activity and act in a honest and professional manner that supports the standing of Completion Products Pte Lts core value.

10. Ensures 5S is implemented in the work area.

11. Adheres company’s guidelines with regards to Safety and Quality.

12. Complies to Company Code of Business Conduct.

13. Support and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments

3. Decision Quality – making good and timely decisions that keep the organization moving forward. Good decisions that are a mixture of analysis, wisdom, experience and judgement.

4. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

5. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

QUALIFICATION GUIDE

1. Education : Minimum Degree in Technical/Engineering course preferably Mechanical

Engineering

2. Communication : Fluent both in oral and wriiten English communication

3. Experience : Minimum 5 years of working on the same field . Experience in Oil and Gas

manufacturing is an advantage.

4. Experienced as Internal Auditor or Supplier Auditor is an advantage

5. With API or ISO Certification is preferred

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets back to Singapore.

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.