Job Scope:

· To assist Fumigator in carrying out fumigation & pest control services in accordance with regulatory requirements

· Notify Supervisor immediately of all incidents which are of material importance to the company such as accidents/near-misses/safety breaches/customer complaints followed by written report

· Check and ensure that all material/equipment/resources required for the day's work is available in the vehicle and in good working condition

· Always maintain sufficient stock of supplies and to submit requisition for replenishment if stock runs low.

· Maintain all equipment on board the vehicle in good working condition and to report damages/uncalibrated items immediately

· To ensure accurate reporting of fumigant stock in the vehicle at the end of each working day

· To be able to manage client's expectations and requests at work site and perform decision making if the team is able to accede to the demands within their limits, else TL will need to escalate to the Supervisor

Requirement:

1.) Driver’s License (Class 3) Required

2.) Vector Control Technician Licence

3.) Completed the following training

a.) Forklift Driver’s Licence

b.) Scissor lift Certificate

c.) Basic First Aid Course Certificate

d.) WAH Supervisor Certificate

4.) Fluency in spoken & written English

5.) Good planning and time management skills

6.) Physically Fit

7.) Ability to work in Teams, and supervise junior technicians and assistants

8.) Good interpersonal skills

9.) Good customer service skill

PRINCIPAL ACCOUNTABILITIES

SQP oversees critical and non critical supplier mainly mechanical parts in. SQP is responsible in leading before and after FAS (First Article Submission) qualify and monitor quality performance of new / existing suppliers and ensure uninterrupted supplies of materials and services. He/ She should be able to foster close relationships with suppliers and partners and be able to communicate their value to the company.

JOB RESPONSIBILITIES

1. Lead and Drive First Article Submission for new and existing supplier

Supplier Quality Professional develop Quality plan such as Process Flow Diagram (PFD), Manufacturing Process Plan (MPP) & Inspection Test Plan (ITP) to new supplier. Perform supplier audits such as QMS, Process and HSE. This will involve visit/audit and assessing their capability and FAI. SQP shall work with Sourcing and Engineering, to engage and educate suppliers/sub-contractors.

2. Lead quality performance review

Worked closely with suppliers, to monitor conduct audit for vendor performance. Conduct in process audit and drive for closure of audit findings and continuous improvement and reduction of COPQ (Cost of Poor Quality). Lead the discussion with the suppliers and ensure timely response is executed to deliver result to our internal customers. Guide Procurement and team for supplier performance review process.

3. Supplier Development.

SQP shall drive for vendor development, identify and develop new special process to meet turnkey objective and reduce leadtime of supplier.

4. Analyse supply market.

SQP shall propose and execute creative ways to improve supplier process which creates financial value to the organization.

5. Maintain good relationship with stake holders and customer/s

SQP maintain good relationship with stakeholders such as Manufacturing, Procurement, Engineering and Quality. Work with cross functional teams in resolution of process and quality issues related to design, application and manufacturing process. Develop quality consciousness and impart application of quality tools such as FMEA, 8D.

6. Develop Product Quality Control Plan

SQP shall also be in charge in developing Quality Control Plan according to the requirements of the customer. He/She shall ensure that required processes and documentations and surveillance points are identified in the QCP. He/She shall liase closely with the customer during development of the new QCP and revision of the existing QCP and its approval (internal and Customer).

7. Customer /Third Party Inspection coordinator

SQP shall manage Customer and Third Party inspection of products/parts. He/She shall ensure that each Quality Control Plan activity which requires surveillance points are monitored and conducted accordingly. He/She will liase and communicate closely with the internal and external customers to ensure that TPI inspections are executed according to the plan schedule.

8. Perform any ad-hoc duties as and when assigned by the superior.

9. All employee of Completion Products Pte Ltd shall observe the highest standards of ethics and integrity in undertaking purchasing activity and act in a honest and professional manner that supports the standing of Completion Products Pte Lts core value.

10. Ensures 5S is implemented in the work area.

11. Adheres company’s guidelines with regards to Safety and Quality.

12. Complies to Company Code of Business Conduct.

13. Support and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments

3. Decision Quality – making good and timely decisions that keep the organization moving forward. Good decisions that are a mixture of analysis, wisdom, experience and judgement.

4. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

5. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

QUALIFICATION GUIDE

1. Education : Minimum Degree in Technical/Engineering course preferably Mechanical

Engineering

2. Communication : Fluent both in oral and wriiten English communication

3. Experience : Minimum 5 years of working on the same field . Experience in Oil and Gas

manufacturing is an advantage.

4. Experienced as Internal Auditor or Supplier Auditor is an advantage

5. With API or ISO Certification is preferred

Key Responsibilities :

• Prepare production campaign start-up, batch review, and review of cleaning records and activities.
• Manage and coordinate Change Control, Event (Deviation and Incident), Out-of-specification (OOS), and resolution.
• Maintain, improve, establish and update appropriate quality management systems to meet customers’ and authorities’ requirements.
• Assist to promote Quality culture for Bulletin, training, and organize promotion activities.
• Assist in quality discussion with respective departments to improve the quality system.
• Assist to plan, prepare and facilitate customers’ and regulatory authorities’ audits and follow-up action.
• Carry out Internal audits of all departments and supplier audits.
• Assist and improve qualification activities and quality risk management.
• Qualification of supplier and external contractor.
• Any other QA department job assigned by the Head of Quality Assurance.

Requirements :

• Degree in Chemical related field
• Proficient with Microsoft Office (Words, Excel)
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Quality related field is preferred.

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets back to Singapore.

Main Responsibilities:

• Enforce food safety & quality systems (e.g. ISO 22000, GMP)
• Liaise directly with customers on quality / food safety issues, feedback
• Establish & ensure accuracy of information / documents (eg. product specifications) provided to customer
• Establish and improve food safety systems & standard of procedure ( SOP )
• Conduct food safety audits and ensure product consistency
• Work with R&D and Production to ensure smooth execution of new products developed to mass production
• Handle food safety and Halal audits by customers, AVA, MUIS etc Microbial testing knowledge required
• Work with Group QA/QC head to set corporate wide target and focus area
• Develop corporate wide retail product quality monitoring system (e.g. consumer complaint system; market quality monitoring system)
• Support marketing team in customer/consumer quality complaint handling

Job Requirements:

· Degree in Food Technology, Food Science, Chemistry or Microbiology.

· 7 years’ experience in Quality Assurance or Quality Management, preferably in Food Industry.

· Experience in cross countries / regional role with interaction to Senior Supply Chain or Business Management.

· Experience in managing food safety and/or quality issues including direct communication to consumer/customer.

· Knowledge and understanding of applicable legislation and standards across multiple international jurisdictions.

· Good interpersonal and communication skills.

Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

Our client, an international school in the education sector is seeking a Senior Executive (Quality Assurance) to support the implementation and management of quality assurance frameworks, compliance systems, and data protection measures across its operations. This role provides an opportunity to contribute significantly to school improvement initiatives and maintain high standards of operational excellence.

Responsibilities:

• Assist in developing, implementing, and managing quality assurance frameworks, including maintaining policies and procedures within the knowledge repository.
• Coordinate with stakeholders to ensure compliance with EduTrust certification and manage documentation for related processes.
• Support data protection compliance by developing policies, conducting audits, and coordinating training programs.
• Organize and facilitate professional learning sessions for internal stakeholders to enhance understanding of operational frameworks.
• Monitor and evaluate the effectiveness of systems and frameworks, providing recommendations for continuous improvement.

Requirements:

• At least 3 years of experience in quality assurance, compliance management, or related fields.
• Minimum 1 year of experience with data protection and privacy law implementation.
• Familiarity with quality systems such as EduTrust or ISO 21001 is essential.
• Strong analytical skills, attention to detail, and proficiency in Microsoft Office applications.
• Bachelors degree in Education, Business Administration, Quality Management, or a related field.
• Excellent communication, project management, and organizational skills.
• Commitment to maintaining the highest standards of integrity and confidentiality.

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application, you consent to us collecting, using, and disclosing your personal data for job search purposes and/or other services which you have agreed for us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782 (Cultivar Asia Pte Ltd)

Personnel Number: R1326341 (Ng Zhenyu)

Email: [email protected]

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired

• Carry out incident investigation, VDR analysis, on board audits / inspections and training as assigned.
• Assist the company with business development, where possible.
• Perform duties of Training Faculty when required.
• Visit and assess vessels for compliance with owners / managers requirements, industry regulations and best practices.
• Under the direction of the General Manager / Team Lead, ensure all assigned jobs are delivered in line with its expectations and ensure quality standards are uniformly maintained.
• Keep up to date with national, regional, and international legislative requirements and practices to support company compliance with all relevant regulations.
• Perform tasks as per the deliverables agreed with the client.
• Interface with vessel operators to ensure vessel performance standards.

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!

ABOUT THE JOB

The Quality Operations Specialist plays a critical role in overseeing the quality system within manufacturing and production areas. This includes monitoring, documenting, and addressing quality-related issues to ensure compliance with company standards and regulatory requirements. The role involves collaborating with various teams to uphold the highest quality standards for released batches.

Key Responsibilities:

• Ensure manufactured products adhere to company policies, processes, and procedures.
• Provide quality oversight for GMP manufacturing, including technical operations, engineering, QC labs, and supply chain activities.
• Review and approve incoming material inspections, batch records, manufacturing logs, and line-clearance activities.
• Manage the release of materials and product batches.
• Investigate non-compliance issues in materials, QC testing, manufacturing, warehousing, and products.
• Support change management processes to ensure compliance with policies.
• Conduct routine inspections of manufacturing, engineering, warehouse, and QC areas to maintain compliance.
• Contribute to new product introductions, operational excellence initiatives, and other management-assigned tasks.

ABOUT YOU

• Bachelor’s degree in Natural Sciences (Biology, Chemistry), Pharmacy, or Engineering.
• 2+ years of experience in a pharmaceutical or biopharmaceutical quality/compliance environment (GxP).
• Familiarity with quality regulations and standards affecting APIs/Biologics.
• Experience with SAP and Trackwise is a plus.
• Strong knowledge of GxP requirements and regulatory standards.
• Ability to quickly understand products and processes to address quality issues effectively.
• Commitment to maintaining high-quality standards with integrity and a strong work ethic.
• Excellent planning, scheduling, and communication skills.
• Strong interpersonal skills for effective collaboration.

WHAT WE OFFER

• An international community bringing together diverse perspectives and expertise.
• Opportunities for continuous professional development through our robust training programs.
• A vibrant workplace with frequent internal events fostering collaboration and innovation.
• Commitment to Corporate Social Responsibility through our sustainability initiatives.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

The Quality Assurance (QA) Specialist supports day-to-day QA activities at a multi-product, cGxP contract manufacturing facility. Key focus areas include Quality Systems, QA Validation and Technical Compliance, Quality Compliance (Audit/External), and Quality Operations. Potential candidates should show proven knowledge of cGMP, strong problem-solving, communication, and collaborative skills.

Qualification: Degree in Engineering preferably Chemical or Mechanical or Diploma with min 5 years Quality experience.

Job Requirements: Minimum 5 years working experience in manufacturing environment preferably in Quality. Knowledge of ISO 9000, ISO 14001 and ISO/TS 16949 Computer Literate. Able to work independently and a team player.

Reporting Level: Quality Engineering Manager/ Artwork and OF Manager

Duties and Responsibilities:

1.1. To support the Quality Manager to meet the company objectives and goals.

1.2. Manage activities of incoming inspection to assure that materials used meet quality requirements

1.3. Oversee the product inspection activities within the company and QA activities within the department.

1.4. Overseeing outgoing inspections to ensure products meet customer requirements, including 100% firewall activities.

1.5. Developing, reviewing, and approving quality control methods and procedures to ensure that products meet customer specifications

1.6. Conduct training sessions for staff on quality standards, procedures, and best practices.

1.7. Manage and maintain quality documentation; and Prepare and review quality reports, metrics, and key performance indicators (KPIs)

1.8. Handling and managing customer complaints, coordinating with relevant departments for resolution, and ensuring timely responses to customers.

1.9. Prepare and manage corrective and preventive action reports (e.g., 8D reports) or relevant report(s) to customer.

1.10 Develop and initiate quality improvement programs, coordinating with internal departments and external parties (e.g., suppliers) to ensure successful implementation and measurable improvements.

1.11 Implement and uphold quality, environmental, and safety management systems such as ISO 9001,IATF 16949, ISO 14001, and applicable safety regulations. Represent management as Quality Management Representative (QMR) or Environmental Management Representative (EMR) in

these systems' implementation and maintenance.

1.12 Promote quality, environmental awareness.

1.13 Manage the activities of the Document Control Center.

1.14 Ensure that all measuring and test equipment are calibrated and in good condition as required.

1.15 Manage the handling of non-conforming products by stopping processes if necessary and ensuring that deficiencies are addressed and corrected before resuming production.

1.16. Assist the Quality Manager in strategic planning and decision-making and Provide input for setting quality objectives and goals.

1.17 Undertake additional tasks or responsibilities as directed by a superior.

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Job Description:

• To collaborate with Education and Training Department, department’s Nurse Managers/Clinician and other healthcare professionals in the development of on-the- job training and nursing-related clinical competencies, Standard Operating Procedures (SOPs) and Work Instructions
• Assist in providing initial and ongoing on-the-job training for nurses in the respective department.
• To perform clinical supervision and support newly employed nurses in the respective department.
• Act as a resource person to nurses on clinical and nursing quality-related matters.
• Enhance professional nursing development in respective department through continuous mentoring, coaching and role modeling.
• To assist Nursing Quality in the management of Nursing Quality issues as to ensure high standards of nursing practice at the respective department.
• To promote a culture of safety, quality and service excellence by constant monitoring of compliances.
• To participate in nursing quality improvement-related projects.
• To participate in physician rounds and collaborate with physicians and other allie healthcare professionals so as to ensure continuity of patient care.
• To ensure correct billing of consumables used for patients.
• To perform other assignments as and when required by the Nurse Manager/Clinician.

Job Requirements:

• Possess a valid SNB Registered Nurse Practising Certificate.
• Diploma/Degree in Nursing with a strong clinical nursing background.
• Advanced Diploma in Nursing (Orthopedic, Oncology, Med-surg)
• Clinical Instructor certificate is preferred.
• Possess a valid BCLS and AED certificate.
• Minimum 5 years of Clinical experience
• Able to commit to morning and afternoon shifts
• Singaporean/PR only

Job description:

• Starting salary $2,600 - $3,000 depending on relevant work experience and certifications.
• 5 days’ work week
• Monday to Friday
• 9:00am to 6:30pm
• 1 month Contract Performance Bonus and Annual Salary Increment subjected to appraisal performances.
• 1 Year Renewable Contract

Roles & Responsibilities:

• Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
• Review of closed sales calls.
• Backup for Auto Insurance for Call Review purposes.
• Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
• Prepare, track and send Quality Assurance related reports
• Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
• Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
• Other ad-hoc duties as assigned by supervisor

Job Requirements:

• Good to have BCP and PGI Certificates.
• Meticulous and responsible team player.
• Proficient in Microsoft Office.
• Able to multi-task.

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.