Job Responsibilities

• Assist with the implementation and maintenance of the Quality Management System in accordance with ISO 9001 and 13485 standards, and in compliance with the H.S.A GDP Guidelines.
• Provide support for investigation into non-conformances and customer complaints.
• Maintenance and Follow-up on Corrective Actions and Preventive Actions (CAPAs).
• Provide the trainings and coordinate the trainings for the staff.
• Registration of the trainings into the electronic Quality Management System (eQMS) and running of reports.
• Assist with the documentation review after an operational activity.
• Collection of Temperature Data and Monitoring of the temperature environmental conditions.
• Reporting of day-to-day activities.
• Take care of and communicate with internal and external contacts.
• Control administrational aspects of the facility (e.g. archiving).
• Promote a “quality” culture within the company.
• Performing physical checks for GMP and GDP related processes

Job Requirements

• Possess at least a Diploma in Pharmacy, Life Sciences or relevant fields.
• Possess at least 2 years of pharmaceutical science work experience (or prior Life Science internship experience) is preferable .
• Experience with ISO 13485 standards is an advantage.
• Knowledge of GMP and/ or GDP guidelines is an advantage.
• Able to work in a fast-paced environment
• Work well independently/with minimal supervision and with others in a team
• Proficient in Microsoft Office especially Excel
• Candidate needs to be based in Singapore.

Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

Job Responsibilities:

Ø Responsible for coordinating internal resources and vendors for the smooth execution of the projects.

Ø Conduct regular meetings with clients to ensure clarification and meet specific requirements in a timely manner.

Ø Cooperate and communicate effectively with project director & managers and other project participants to provide assistance and technical support.

Ø Must prepare budget, plan for business & Execute projects in various field such as Civil, Mechanical, process automation & Electrical works.

Ø Assist in tender preparation & budgeting.

Ø Determine project schedule by studying project plan and specifications, calculating time requirement and sequencing project elements

Ø Responsible for managing the changes in project scope, schedule and cost.

Ø Conduct training of own team internally.

Ø Must run business independently & highly motivated, willing to work hard beyond working hours.

Ø Must work 6 days a week. Also, must work late if can’t finish assigned work.

Requirements:

Ø Must possess excellent client-facing and internal communication skills

Ø Initiating sales, following up new business opportunities, setting up meetings and establishing the specific needs of customers.

Ø Identifying potential customers and serving them accordingly.

Ø Preparing proposals, quotations and generating sales leads and reports.

Ø Ability to work with multiple discipline projects.

Ø Developing specifications for the project's needed equipment.

Ø Excellent interpersonal, written and oral communication skills.

Ø Reviewing the engineering tasks and initiating the necessary corrective actions.

Ø Must be either Mechanical or Electrical background

Ø Project management and supervision skills.

Ø Quick learner with positive attitude.

Ø Wiling to work at site full time as when needed.

Ø Wiling to relocate based on customer sites requirements.

Ø Strong organizational, interpersonal, problem solving and analytical skills.

Ø Ability to work independently with minimal supervision.

Ø Degree in Engineering or equivalent and 3 years project engineering, management experience or equivalent combination of training and experience are necessary.

Ø Minimum 5+ years of experience in related operations (Business Project Manager) and Project engineering and sales and business development.