Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

Global Facilities Quality Senior Program Manager

Description

As a Global Facilities Quality Senior Program Manager, you will work closely with all the major functional organizations within Global Facilities, & with the world-wide site Facilities, Global Quality and other major corporate organizations to drive Quality systems projects/programs from initiation to completion. These projects/programs are critical to the success of Facilities and the overall network.

Your responsibilities will include, but are not limited to, the following:

• Collaborate with Global & Site Facilities team to proactively manage projects/programs, such as Management of Change (MOC), Failure Mode and Effect Analysis (FMEA), Calibration, Effective Problem Solving (EPS), Global Deviation Management System (GDMS), Risk-Based Thinking (RBT) Risk & Opportunity (R&O) depository, etc. to enhance “Manage Facilities” Quality Management System (QMS) Business Process (BP).
• Creating, leading, driving & maintaining Projects/Programs, including project definition, work breakdown structures, schedules, communication plans, scope documents, and stakeholder analysis; organizing and coordinating project meetings; developing meeting presentations, agendas, minutes, tracking and following up on action items and early identification and resolution of project risks, establishing of metrics, training, software and measuring and monitoring of program status.
• Supporting the Global Facilities Quality Core Team meetings to drive alignment and continuous improvement to support Manage Facilities QMS BP. This includes:Creating and monitoring metrics to measure, monitor and drive continuous improvement of the BP.
  Maintenance of Central Governance repository platform to support Manage Facilities QMS process and all Quality roadmap
  Implementation of critical new business processes that support continuous manufacturing improvement
  Participating and leading Business Process improvement projects on Reliability and Cost projects/programs which contributes directly to Effectiveness & Efficiency KPIs. This includes the implementation of project management within Facilities organization.
  Managing external audits including setup, coordination and successful follow up with the Global Facilities organization. This includes the identification and implementation of QMS processes and tools to enable continued success with customers.
  Enhancing and driving a proactive process based on internal audit program and tracking and supporting any NC follow up through close out. And incorporating lessons learned to continually improve the QMO business processes.
  Managing the communications and access to information from the QMS program and projects through various tools and approaches such as SharePoint web pages, reports and other means
  
• Supporting Global Fac Work-Force Development (WFD) to establish and maintain Global Fac training plans, training assignment, Training Needs Analysis (TNA), establishing to Learning Items, quizzes, and tracking of assigned training status across Global Fac network. Supporting Global Fac Documentation to maintain Global Fac Controlled Document Library, including enforcing documentation control, publishing of ECNs notifications, & conducting Periodic Document Review (PDR).

Qualifications

The successful candidate for this position will have:

• Excellent skills for leading or facilitating multi-organizational teams to success on complex multidimensional projects/programs
• Excellent communication skills to build teams comprised of key skills, to drive progress to plan and to get management support and buy-in for complex projects/programs
• Ability to develop and maintain positive, cooperative, team-oriented relationships with peers, coworkers, management, customers, and auditors
• 2 or more years of Facilities Semiconductor industry engineering experience
• Skills in the creation and management of projects/programs (TABLEAU reports, Sharepoint Online (SPMO), etc)
• Working knowledge and drive quality programs such as MOC, FMEA, Calibration, GDMS, Error-Proofing, etc

Senior Quality Management Systems EngineerEducation

• Bachelor’s degree in engineering or equivalent
• Project/Program management experiences are preferable
• ISO or IATF Audit experience including training and certification are preferable

Workplace

• Travel Required : Yes – Domestic and International travel as required by business needs
• Environment : Office
• Shift : Normal shift (8+ hour)
• GJS : E2 to E3, or P2 to P3

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

To ensures that all supply chain processes, meet stringent quality standards. This role involves close collaboration with suppliers, logistics, and internal teams to maintain consistency, reduce risks, and enhance customer satisfaction by upholding product and process quality.

1. Assists develop and setup a standardize FSMS (HACCP as based) that meet the legal and regulation compliance demand across various national and international legal frameworks.

2. Assist Setup food safety internal audit system to verify the effectives of the FSMS implementation.

3. Assist manage variation in the food safety of compliance system in local sites due to resource and culturally different.

4. Assist setup supplier food safety control system and supplier food safety audit system.

5. Develop and provide training for food safety and quality requirements.

6. Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concerns.

7. Update existing food safety procedures and documentation to keep up with changing requirements.

8. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements.

9. Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

10. Plan, Arrange a monitor outlet food product microbial test result and trend analysis.

11. Be the main contact point with SFA (Singapore Food Agency).

12. Conduct facility food safety audits as well as manage third party audits e.g SS444:2018 / ISO 22000

13. Assist on provide Food Safety consultancy and food safety audit for PUTIEN sister company / Partner / Franchisee.

14. Assists prepare periodical FSMS implement progression and outcome report and review the effectiveness’ of the FSMS implementation.

15. Work closely with operation team on provide technical assistant and guidance in conducting food safety related investigation on customer feedback and nonconformance issues and give recommendation for continual improvement.

16. Conduct routine inspection for products processed at production.

17. Assists and involve in 3rd party food safety audit or inspection.

18. Provide assistant in any ad hoc assignment if any

19. Identifies areas for process improvement and leads initiatives to enhance quality systems

20. Oversees complex QA activities, including planning and implementing QA strategies for large projects

21. Provide professional opinions or suggestions that related to food safety to department as and when needed

22. Responsible for ensuring team performance and meeting quality objectives.

Qualifications:

• Diploma / Degree (Preferably in Food Science, Food Technology)
• Familiar with Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• At least 1 year experience as QA / QC
• Relevant experience in food manufacturing sector will be an added advantage
• Positive working attitude with good adaptability
• Strong eyes for details
• Strong analytical and problem-solving skills
• Bilingual in both spoken and written English
• Computer literacy
• Willing to take initiatives
• Comprehensive knowledge of HACCP, GMP’s, and GHP’s.

Working location at Senoko South Road

Job Responsibilities:
- Maintains the Company Integrated Management System, ensuring all business processes are documented, have a designated owner and a plan for their maintenance, aligned to Survitec strategy and associated accreditation and/or regulatory frameworks.

- Perform internal audit procedure and schedule as per Department audit plans, to include the audit Scope, Objective and Criteria. Deliver the audit report including findings; agree on corrective actions with auditees and refer findings to the Manager.

- Investigate non-conformances using current and appropriate methods, systems, and procedures, taking action to solve immediate compliance issues.

- Identifies shortcomings in quality processes or outputs, identifies root cause and works with internal stakeholder to adjust processes or working practices to remove or mitigate any production quality issues; uses established change management programs to address issues and deliver sustained improvements.

- Attend aviation related training and create/refresh and update on internal company aviation training notes.
Conduct internal company training as per aviation requirements.

- Implements systems to ensure compliance with QHSE policies, group and Customer requirements; ensures audit, inspection and risk management are adhered to and embedded throughout the system.

- Document control system management, revision and updating.

- Defines and communicates the processes and schedule for audit, working with colleagues from the Quality function to ensure all supplier, operational, technical, health, safety and environmental audit activity is carried out as planned.

- Leads and participates in quality, non-conformance and customer complaint investigations.

- Provides written reports on audit and investigation findings, implements and monitors CAPA and improvement actions. Ensures findings are reported and escalated appropriately.

- Works with Survitec QHSE colleagues to develop tools and dashboards for the statistical analyses on which recommendations for improvement are based. Ensures outputs from QHSE reporting tools and dashboards are communicated to and understood by the business.

- Inform manager of audit findings and compliance issues, including capability gaps, workflow issues or matters requiring quality development or improvement.

- Any others tasks/projects as assigned by line manager from time to time.


Job Requirements:
- Degree/Diploma in Engineering (preferably Quality Engineering).

- At least 2 years of Quality Assurance experience in Aviation industry.

- Knowledge of ISO 9001, ISO 14001, and TS 16949.

- Proficiency in statistical tools and Microsoft Office.

- Strong analytical, problem-solving, and communication skills
Certified Internal/Lead Auditor (preferred).

- Train the trainer qualification will have added advantage.

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 19 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

The Operations Quality Specialist is responsible for ensuring the quality and safety of products in a food manufacturing environment. This role involves monitoring production processes, conducting quality checks, enforcing compliance with regulatory and internal standards, and driving continuous improvement initiatives to enhance product quality and operational efficiency.

Responsibilities:

Quality Assurance & Control:

• Perform routine quality inspections and audits across all stages of the production process, including raw materials, in-process, and finished products.
• Monitor adherence to Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and food safety protocols.
• Review the tests method and analysis using established quality control methods, ensuring products meet defined specifications and standards.
• Responsible for the Batch record review and perform the release of the product. Work closely with production and supply chain team to ensure the market demand is fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Support the new product initiative with different stakeholders, ensure the quality of the product is compliance to the product specification
• Managing the equipment calibration used in QC & Production, to ensure the calibration is up to date and maintained.
• Review and manage the GMP audit, to ensure the GMP requirement is maintained and at audit ready status.

Regulatory Compliance:

• Ensure compliance with GFSI standard and regulations (e.g. BRCGS, FDA, HACCP) and company policies.
• Assist in preparing for and participating in regulatory and third-party audits.
• Maintain accurate and up-to-date records for traceability and regulatory purposes.

Process Improvement:

• Identify areas for quality improvement and work closely with production teams to enhance processes.
• Participate in root cause analyses and contribute to continuous improvement initiatives.
• Develop and deliver training sessions for staff on quality standards and food safety practices.

Collaboration & Communication:

• Serve as a liaison between the Quality Assurance and Operations teams to ensure seamless communication and alignment on quality objectives.
• Provide feedback and recommendations to production staff and management on quality-related issues.
• Support new product development and changes in production by evaluating potential quality impacts.

To ensures that all supply chain processes, meet stringent quality standards. This role involves close collaboration with suppliers, logistics, and internal teams to maintain consistency, reduce risks, and enhance customer satisfaction by upholding product and process quality.

1. Assists develop and setup a standardize FSMS (HACCP as based) that meet the legal and regulation compliance demand across various national and international legal frameworks.

2. Assist Setup food safety internal audit system to verify the effectives of the FSMS implementation.

3. Assist manage variation in the food safety of compliance system in local sites due to resource and culturally different.

4. Assist setup supplier food safety control system and supplier food safety audit system.

5. Develop and provide training for food safety and quality requirements.

6. Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concerns.

7. Update existing food safety procedures and documentation to keep up with changing requirements.

8. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements.

9. Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

10. Plan, Arrange a monitor outlet food product microbial test result and trend analysis.

11. Be the main contact point with SFA (Singapore Food Agency).

12. Conduct facility food safety audits as well as manage third party audits e.g SS444:2018 / ISO 22000

13. Assist on provide Food Safety consultancy and food safety audit for PUTIEN sister company / Partner / Franchisee.

14. Assists prepare periodical FSMS implement progression and outcome report and review the effectiveness’ of the FSMS implementation.

15. Work closely with operation team on provide technical assistant and guidance in conducting food safety related investigation on customer feedback and nonconformance issues and give recommendation for continual improvement.

16. Conduct routine inspection for products processed at production.

17. Assists and involve in 3rd party food safety audit or inspection.

18. Provide assistant in any ad hoc assignment if any

Qualifications:

• Diploma / Degree (Preferably in Food Science, Food Technology)
• Familiar with Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• At least 1 year experience as QA / QC
• Relevant experience in food manufacturing sector will be an added advantage
• Positive working attitude with good adaptability
• Strong eyes for details
• Strong analytical and problem-solving skills
• Bilingual in both spoken and written English
• Computer literacy
• Willing to take initiatives
• Comprehensive knowledge of HACCP, GMP’s, and GHP’s.

Working location at Senoko South Road

Position Responsibilities

• Provide quality assurance support and review areas of manufacturing operations, product development, or field/ product quality.
• Ensure that facilities, equipment, materials, processes and product readiness comply with cGMP practices.
• Serve as Quality representative on project teams for reviewing the new product design transfers and/ or line transfers.
• Review and align manufacturing operational activities, such as Work instructions, Device History Records, Nonconformances, CAPA, RMA, and customer complaint investigations.
• Identify and drive resolution of quality issues in Quality Management System and/ or manufacturing operations.
• Work with cross-functional teams to resolve operational quality issues.
• Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/ management as necessary.
• Participate in customer complaints and work closely with cross-functional teams to investigation issue and ensure timely response to corporate/ customer.
• Work in accordance with procedures and integrated program plans to achieve and maintain the required level of product quality in preparation for FDA and ISO third party audits.
• Support product risk management activities and ensure quality and completeness of project design history files, validation packages, and change orders
• Review verification and engineering study reports and identify gaps for GMP compliance. Develop and execute strategies to close gaps in an efficient, technical, and compliant manner
• Coordinate issue resolution using a risk-based approach

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

• Minimum of 1-2 years of related experience in manufacturing, quality assurance, and/ or process validation in a regulated environment. Fresh graduates can be considered.
• Bachelor's Degree in Biology, Biochemistry, Chemistry or equivalent field is preferred.
• Experience in the medical devices / IVD / biotech / pharmaceutical industry, or instrument hardware / software integration is an advantage.
• Good interpersonal, verbal and written communication skills.
• Familiar with 21 CFR 820 and ISO 13485 requirements.
• Familiar with words processing, spreadsheets and presentation tools.
• Familiar with failure investigation, technical report writing, data mining, trend analysis and statistical analysis.
• Adaptable to fast-paced, dynamic work environment with shifting demands
• Ability to operate with high level of independence to investigate and resolve compliance issues, lead projects, plan and implement improvements, and achieve goals.

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

The Quality Engineer applies engineering principles and techniques to meet the quality targets and organisational objectives in a manufacturing environment. He/She also assists in analysing manufacturing and quality issues make recommendations for out of control processes.

In addition, the Quality Engineer participates in quality improvement projects in accordance with organisational objectives.

The Quality Engineer is required to have strong communication skills, good teamwork and an analytical mind to perform his/her role well to achieve the desired organisational outcomes.

~ Assist in implementation of improvement projects.
~ Attend to internal or external audits related issues.
~ Collect data for analysis.
~ Enforce practices of good safety culture and good manufacturing practices.
~ Ensure adherence to processes and procedures.
~ Ensure all quality plans are properly documented and maintained.
~ Ensure no expired tools running in the production line.
~ Facilitate the implementation of quality system in the organisation.
~ Identify opportunity for continuous improvement projects.
~ Implement calibration cost reduction activities.
~ Interpret information provided by the network/dashboard for quality performance monitoring.
~ Maintain production yield targets.
~ Monitoring quality control and assurance processes.
~ Perform evaluation/experiments.
~ Supervise manufacturing work for workplace safety and health compliance.

Position Summary:

The Quality Control Engineer is an experienced engineer with a good understanding of construction principles, standards and processes. The QC Engineer is responsible to identify the measures and controls required to give a reasonably practical assurance that the quality of the works will be achieved.

The QC Engineer will have a detailed understanding of the project specifications and legal/contract/company quality requirements.

This QC Engineer will be involved in reviewing method statements and preparing inspection and test plans. They will also train and advise project staff on quality matters, monitor the progress of submissions, inspections and tests. They will coordinate the management of defects and nonconformances.

Note: The QC Engineer does is not responsible to undertake frontline inspections or tests, they are there to support the Site Engineers and ensure the Quality Control systems is functioning effectively.

Responsibilities:

•Study and understand legal and contractual requirements for the works including specification

•Study and understand standards and in-house requirements

•Develop inspection & test plans and records systems, and work procedures

•Review method statements, and confirm they are being followed

•Train and advise project personnel on the QC system;

•Monitor the QC activities of site engineers/supervisors, and review quality records

•Report on the QC status of the works, maintain QC filing, make QC submissions to Client

•Coordinate the reporting and resolution of non-conforming works

Skill:

•Excellent technical knowledge of construction methods, quality controls, risks to quality and acceptance criteria

•Well organised/effective administrator

•Able to work in a team and communicate effectively while also being strongly independent and able to challenge non-compliance.

•Computer literate / digital tool literate

Requirement :

Singaporean only

University Degree in Civil or Structural Engineering (or equivalent)

Engineer: 4 years + experience in on-site construction works

• Planning Defining project goals, establishing milestones and deliverables, and creating a budget
• Organizing Leading a team, assigning tasks, and coordinating internal resources and vendors
• Executing Monitoring progress, identifying risks, and communicating with stakeholders
• Delivering Ensuring customer satisfaction and delivering the project on time and within budget

Other responsibilities of a project manager include:

- Analyzing and documenting requirements, Estimating costs, Managing time, and Summarizing results.

5.5 Days work a week.

Monday to Friday: 9am to 5pm.

Saturday: 9am to 1pm.

Warehouse Reorganization: Take the lead in reorganizing our current warehouse, which is in disarray. This includes creating a more efficient layout, labeling, and categorizing inventory for easy access and improved workflow.

Inventory Management: Assist in the daily management of inventory, ensuring accurate records of stock levels, and helping to minimize discrepancies.

Receiving and Stocking: Receive, inspect, and stock incoming inventory, ensuring all items are accounted for and properly stored.

Order Fulfillment: Assist in preparing and fulfilling orders, including picking, packing, and shipping products to customers in a timely manner.

Quality Control: Conduct regular checks to ensure that all products in the warehouse are in good condition and meet quality standards.

General Maintenance: Keep the warehouse clean, organized, and safe, complying with health and safety regulations.

Team Collaboration: Work closely with other team members to improve overall warehouse efficiency and support store operations as needed. Provide leadership and direction to store staff. Supervise store employees. Delegate tasks and responsibilities effectively.

Additional: Able to read Chinese characters and liaise with Chinese speaking colleagues. Logitics knowledge preferred with at leaset 2 years experience. Only Singaporeans.

Interested candidates, please Whatsapp your resume to 6755 1791.

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Casterly Pte Ltd

We are an Information Technology Asset Disposition company (ITAD) headquartered in Singapore with various facilities across Asia. As we are R2V3, ISO 9001, 14001, 27001 and 45001 certified, we are seeking an experienced QHSE manager to handle our external audit by our customers and regulatory bodies.

In this role, you will be responsible for all aspects of QHSE as well as handling external audits. As our external audits happen in other facilities of ours across Asia, candidate must be prepared to travel as well.

Roles and Responsibilities:

• Primary role is to handle external audits by ISO and our customers.
• Follow up on corrective action plan on non adherence/compliance of existing procedures.
• Identify and investigate quality control issues, recommend solutions to improve the quality of services, processes, and implement risk mitigation strategies
• Manage feedback, complaints, and incident or accident investigations
• Liaise with ESG and other relevant government entities on grant support applications and claims
• Attend to any other related QHSE matters as requested by management

Requirements:

• Bachelor’s Degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
• Minimum of 5 years of professional experience in a Quality Control, Quality Assurance or QHSE role
• Strong knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks. R2V3 would be a bonus.
• Excellent written and oral communication, leadership, supervision and problem-solving skills
• Strong attention to detail and a commitment to producing high-quality work
• Ability to multitask effectively, work independently and in teams
• Proficient in Microsoft Office Suite
• Accreditation of QHSE internal auditor certification will be a plus

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Demonstrated experience within a civil infrastructure environment
• Demonstrated strong technical report writing skills
• Direct project team compliance with contract terms, schedule, budget and quality objectives
• Monitor schedules, financial status of projects and quality control on projects

We are seeking an experienced and dedicated Civil Engineering Site Manager to oversee the planning and execution of various construction projects.

The Site Manager is expected to prepare site reports, manage construction crews, ensure adherence to safety protocols, and liaise with stakeholders.

The ideal candidate should be well-versed in all construction methodologies and procedures, and able to coordinate a team of professionals of different disciplines to achieve the best results.

Responsibilities

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Coordinate and direct construction workers and subcontractors
• Ensure quality construction standards and the use of proper construction techniques
• Prepare internal and external reports pertaining to job status
• Negotiate terms of agreements, draft contracts and obtain permits and licenses
• Analyze, manage and mitigate risks
• Ensure health and safety regulations are complied with
• Maintain a clean and safe job site

Qualifications

• Proven working experience in Civil Engineering.
• Advanced knowledge of construction management processes, means and methods
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process
• Competent in conflict and crisis management
• Leadership and human resources management skills
• BS degree in construction management, Civil engineering or related field

The Procurement Manager will lead the procurement team in sourcing, negotiating, and purchasing the necessary products and services that the organization requires. The role includes managing supplier relationships, ensuring that all procurement processes are carried out in compliance with company policies, and achieving the best possible value for goods and services.

• Develop and Implement Procurement Strategies
• Supplier Management
• Contract Negotiation and Management
• Cost Optimization
• Procurement Process Management
• Budget Management
• Risk Management
• Team Leadership and Development
• Reporting and Analysis

Qualifications

- Bachelor’s degree in supply chain management, Business Administration, or a related field (Master’s degree is a plus).

- Proven experience as a Procurement Manager or in a similar procurement or supply chain role.

- Strong negotiation and communication skills.

- Knowledge of procurement software and systems.

- Excellent organizational and leadership abilities.

- Strong analytical skills and attention to detail.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behaviour and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behaviour and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Industry/Organization Type: Fruit Supply

Position Title: Account Manager

Working Location: Senoko

Working Hours: 6 days (Monday to Saturday, 8:00 AM – 5:00 PM)

Salary Package: Basic Salary up to $4,500 + AWS + Bonus + Transport Reimbursement

Duration: Permanent Role

Key Responsibilities:

Manage and nurture relationships with key clients, including NTUC and Sheng Siong.

Identify and pursue new sales opportunities within the retail and supermarket sectors.

Understand client needs and offer tailored solutions to enhance product offerings.

Prepare and deliver effective presentations and product demonstrations.

Negotiate contracts, pricing, and terms to close sales deals successfully.

Coordinate with internal teams to ensure smooth order fulfillment and timely deliveries.

Monitor market trends and competitor activities to identify new opportunities.

Achieve and exceed sales targets and objectives set by management.

Provide excellent customer service and maintain high levels of client satisfaction.

Handle ad-hoc duties as required.

Requirements:

Experience in account management, ideally within the retail or FMCG sector (experience with NTUC and Sheng Siong accounts preferred).

Strong communication skills; proficiency in Mandarin is required to liaise with Mandarin-speaking clients.

Proven track record in managing key accounts and developing long-term client relationships.

Self-motivated, with the ability to work independently and as part of a team.

Able to manage multiple client accounts and ensure prompt follow-ups.

Previous experience in the fruit supply industry is a plus.

APPLY NOW!!!

Kindly submit your application by clicking the APPLY button or email your resume to [email protected].

Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Job Description

Data entry, database and other computer-related tasks

Office administration duties

Manage phone calls and correspondence (e-mail, letters, etc.)

Supports operations by supervising staffs, planning, organizing and implementing administrative systems

Coordinating office activities and operations to secure efficiency and compliance to company policies

Undertake any other task delegated by the management

Handling chinese workers

Preparation of invoicing

Requirements:

Minimum Diploma

Responsible individual who is diplomatic and possess strong communication skills

Self-starter, fast learner and analytical with a “can-do" attitude

Good written and oral/presentation skills

Strong computer proficiency

Bilingual in English and other languages

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays