General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

POSITION SUMMARY

The QHSE and Facility Manager at Wrist is a key role that promotes operational excellence across the organization. This role is responsible for maintaining the highest standard of quality, health, safety, and environmental responsibility, fostering a culture of safety, efficiency, and compliance.

Food Safety Leadership is central to the activities, ensuring proper compliance with regulations and effective facilities management.

This role takes ownership of implementing global best practices and drives continuous improvement. The QHSE and Facility Manager will spearhead the 5S program, enhancing organizational efficiency and maintaining a clean, orderly environment.

The ultimate goal is Total Customer Satisfaction.

SPECIFIC MAJOR RESPONSIBILITIES

- Quality Programs Management:

Maintain the highest standard of our quality programs, including BizSafe, HACCP Certificates, and ISO standards (9001:2015, 14001:2015, 45001:2018), through vigilant management and customer-focused audits.

- Food Safety Management:

Oversee the Food Safety Management System to underpin QHSE and operating standards, ensuring compliance with local, global, and high food safety standards.

- Health and Safety:

Design and implement rigorous occupational health and safety programs to prevent workplace incidents, ensure compliance, and initiate prompt corrective actions.

- Environmental:

Lead the development of environmental management systems to minimize our impact on the planet according to our Group ESG policy.

- Risk Management:

Perform comprehensive risk assessments, identify potential hazards, ensure adherence to local HSE regulations, and develop strategies to mitigate risks.

- Facilities Oversight:

Manage facilities, services, and maintenance. Oversee landlord relations, utilities, and equipment maintenance to ensure our facilities support our operational needs effectively.

Accountable office and warehouse environment.

- ESG Advocacy:

Ensure the implementation of our global ESG Policy in Singapore, exemplifying our commitment to corporate responsibility.

- 5S Implementation:

Implement a 5S program to enhance organizational efficiency and maintain orderly warehouse and office environments.

- Cultural Leadership:

Develop and train staff in a robust Health and Safety culture, empowering them with the knowledge to uphold our high standards.

- Continuous Improvement:

Continuously seek opportunities for process optimization, driving innovation and efficiency across all areas of our operations.

- Incident and Nonconformance Management:

Coordinate and support product nonconformance and accident investigations, conduct root cause analysis, and provide recommendations and corrective actions.

- QHSE Meetings:

Lead monthly QHSE meetings with management to discuss customer complaints, occupational incidents, near misses, regulatory changes, training needs, and action plans.

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

• Develop and execute business plans to support the growth of assigned global accounts.
• Develop strong relationships with customers at all levels.
• Understand customer needs and requirements and develop solutions that address those needs.
• Serve as the primary point of contact for assigned accounts, managing all aspects of the relationship.
• Coordinate cross-functional teams within the organization to ensure a coordinated approach to meeting customer needs.
• Monitor account activity and performance, and report on key metrics to management.
• Identify opportunities for new business within assigned accounts and develop strategies to pursue those opportunities.
• Negotiate contracts and agreements with customers, within established guidelines.
• Travel as needed to meet with customers, attend trade shows and conferences, and conduct other business-related activities Analyzing business opportunities, conducting research, and preparing feasibility studies to determine whether an investment should be made in a new venture
• Managing the relationships between an organization and its business partners, including suppliers, distributors, consultants, vendors, and contractors
• Coordinating with other departments, such as human resources or accounting, to ensure that all aspects of a business are functioning effectively

Job Description:

• Oversee all warehouse activities, including the receiving, storage, picking, packing and shipping of goods.
• Coordinate with drivers to ensure timely delivery of goods to customers and suppliers.
• Monitor inventory levels and implement appropriate strategies to minimize stock-outs and excess inventory.
• Develop and implement efficient warehouse processes and standard operating procedures (SOPs).
• Trains and supervises warehouse employees, providing guidance and support to ensure high levels of productivity and accuracy.
• Maintain a safe working environment and enforce compliance with health and safety regulations.
• Utilize warehouse management systems (MILLION) and other technology tools to track and monitor inventory levels, orders, and shipments.
• Work with other departments, such as Sales and Customer Service, to resolve any issues related to order fulfillment and customer satisfaction.
• Identify areas for process improvement and implement changes to increase efficiency and reduce costs.
• Prepare reports and provide data to management regarding warehouse activities and performance.

Job Requirements:

• High school diploma or equivalent; bachelor's degree in supply chain management, logistics or related field preferred.
• Extensive experience as a Warehouse Supervisor or similar position with at least 1 year of Warehouse Operations experience.
• Excellent leadership and people skills with the ability to motivate and supervise a diverse team.
• Excellent organizational and problem-solving skills.
• Ability to work in a fast-paced environment and juggle multiple priorities simultaneously.
• Know health and safety regulations and are committed to maintaining a safe work environment.
• Attention to detail and accuracy in all aspects of the job.
• Physical strength and the ability to lift heavy objects and stand for long periods of time.
• Familiar with the routes in singapore and adept at planning delivery routes for drivers is a significant advantage

Other Information:

• AWS, Bonus
• Medical Benefits，Leave Benefits
• Transport provided
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$3000- $4000 + Attractive Commission + Bonus (Total income: $7000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

The Sales Manager will be responsible to expand the company's sea freight business. This includes developing new business opportunities, establishing sales strategies, building and maintaining client relationships and achieving sales targets.

1. Meet and achieve targeted KPI and Budget.
2. Build relationships with new prospective and existing customer.
3. Find cold leads 90% of the time to bring in new sales (Hunter).
4. Explore business opportunities with existing customers (10%) of the group.
5. Understand customer needs to provide quality service upon successful sales closing.
6. Participate in global and local tenders.
7. Build relationships with all carriers and liners to establish good reputations and rate.
8. Coordinate with all departments locally or internationally within the group to establish the group goal of door-to-door supply chain services.

Requirements

1. Bachelor’s degree in business administration, logistics or a related field.
2. 5 years’ experience with a track record in sales and business development in the freight forwarding industry.
3. Strong knowledge and experience in the sea freight industry.
4. Excellent interpersonal and communication skills.
5. Ability to build and maintain client relationships.
6. Strong negotiation and presentation skills.
7. Ability to work in a fast-paced and target-driven environment.
8. Existing business pipelines and connections will be a plus.

Others Information:

1. Daily meal subsidy
2. In-house gym & entertainment room
3. Dental, medical, insurance benefits

Our client, a well-established Japanese chemical manufacturer, is seeking an experienced Group HR Manager to lead and ensure the smooth operation of the HR & Admin team.

Salary: Basic up to $8k, with AWS & Bonus
Work Days: 5-day work week, office hours
Location: Jurong East

Scopes:

• Budget and Policy Accountability: Responsible for budget recommendations and shaping HR policies to align with organizational goals.
• HR Program Management: Oversees various HR programs such as recruitment, training, compensation, benefits, and employee wellness to meet current and future workforce needs.
• Strategic HR Collaboration: Works with managers to develop localized HR strategies that align with the overall organizational strategy.
• Team Leadership and Compliance: Leads and develops HR teams to ensure effective strategy implementation, budget adherence, and compliance with laws and regulations.
• Recruitment, Payroll and Workforce Planning: Manages recruitment and payroll processes and oversees HR planning, control, and reporting to ensure correct payments and strategic workforce alignment.

Requirements:

• Min. 5 years experience, preferably in Manufacturing industry
• With experience dealing with Union is highly preferred
• Degree in HR/ Business field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee | R22105757

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 10 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Technical Product Manager

Internal Code: A24114

What will you do?

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

What are we looking for?

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invite suitable candidates to join the Academic Computing and Information Services division (ACIS) as the Manager/Assistant Manager, Administration.

The Manager/Assistant Manager, Administration will provide administrative and secretariat support to the division, assist in implementing ICT initiatives in the institute and promote initiatives through various programmes and media in pursuit of its Vision and Mission. He/she will support the core administrative functions and manage the day-to-day operations in the Divisional Director’s Office.

Responsibilities:

Administrative Support:

• Strategic Planning: Assist in collecting, analysing, and evaluating data to support the division's strategic planning and decision-making processes.
• Policy and Procedure Development: Collaborate with the Divisional Director to review, develop, and establish internal procedures, guidelines, and policies. Assist in drafting reports and papers as needed.
• Email Management: Oversee the Division’s role-based email accounts, responding to queries promptly and ensuring communications are managed efficiently.
• Event Planning: Support the planning, coordination, and execution of events and welfare programs for the division, ensuring all activities are well-organized.
• General Administration: Perform administrative and logistical tasks as assigned by the People Manager to ensure smooth day-to-day operations of the office.

Budget & Financial Process Support:

• Budget Management: Manage the office's budget, including procurement, inventory, and purchasing of office supplies. Ensure that all expenditures align with approved budgets.
• Expenditure Tracking: Regularly track and report on expenditures, ensuring they adhere to financial guidelines. Provide budgetary information to support decision-making and planning.
• Billing Coordination: Coordinate, verify, and process billing instructions for ICT services provided by the division, ensuring accuracy and timeliness.

Personal Assistance to Divisional Director:

• Schedule Management: Manage the Divisional Director’s calendar, schedule meetings, and make travel arrangements. Ensure all appointments and deadlines are efficiently handled.
• Administrative Support: Handle the Divisional Director’s claims and training requests. Maintain confidential records and documents with utmost discretion.
• Leadership Team Coordination: Work closely with other PAs and administrative staff to provide seamless support across the NIE senior leadership team.

Secretariat Support:

• Committee Assistance: Provide secretariat support for committees chaired by the Divisional Director. Assist in preparing status reports, presentations, and other documentation related to committee activities.
• Meeting Coordination: Ensure meetings are conducted smoothly by handling logistics, preparing agendas, and documenting key decisions. Monitor and follow up on action items arising from meetings.

Data Protection Officer (DPO) Support:

• PDPA Compliance: Assist the NIE Data Protection Officer (DPO) in implementing and monitoring compliance with PDPA (Personal Data Protection Act) regulations. Coordinate with the NTU DPO office on policy updates and assessments.
• Documentation and Reporting: Prepare status reports, papers, and presentations on PDPA-related matters. Maintain documentation of all data protection activities and communications.
• Inquiry Management: Manage the DPO mailbox, ensuring timely responses to data protection inquiries. Document all relevant correspondence to maintain an accurate record.
• Incident Support: Support departments in managing data breach incidents, ensuring all steps are properly documented. Collaborate with the NIE DPO to guide NIE faculty and staff and escalate issues to the NTU DPO office when necessary.
• Awareness Initiatives: Assist in creating educational infographics and other materials to raise awareness about PDPA compliance within the NIE community.

Requirements:

• A university degree in Business, Social Sciences, or equivalent.
• A minimum of three years of relevant work experience in administration. Experience in Higher Education would be an advantage.
• Excellent written and verbal communication skills.
• Strong planning, organisational and problem-solving skills.
• Proficient in Microsoft Office Applications and Adobe.
• Proficient in graphic design tools such as Adobe Photoshop or Adobe Illustrator is an advantage.
• Meticulous and ability to multi-task.
• Ability to work independently and in a team.
• Good people management skills.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of bus routes and seats.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the ITAM Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Job Description

The candidate will be responsible for the following:

• Managing Client relationships

• Managing 4 to 5 design projects concurrently in Yards (including China)

• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently

• Development and presentation of project plans, respond to Clients

• Liaison with the Shipyard, Classification society, Vendors & Clients

• Weekly progress reporting to Client & Management

Desired Profile

Essential requirements for this position are:

· Technical/ marketing skills for shipbuilding industry

· Experience in project management

· Excellent organizational and planning skills

· Strong Leadership and bilingual communication skills in English/ Mandarin

The candidate should have minimum 5 years’ experience in related role in ship design/ shipbuilding industry. Promising candidates with less experience may be considered as Trainees.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Operations Manager will oversee and manage all aspects of the service and repair operations at Perfex, ensuring optimal efficiency, cost-effectiveness, and quality of work. The role involves coordinating service and repair activities for heat transfer products and industrial radiators, managing a team of technicians, and working closely with the production, procurement, and sales teams to meet customer requirements. The manager will also be responsible for continuous improvement of processes, ensuring compliance with safety standards, and meeting customer satisfaction targets.

Responsibilities:

• Oversee day-to-day operations for service and repair, ensuring the timely and effective completion of jobs.
• Manage and coordinate a team of service technicians and repair specialists, ensuring high-quality service delivery and adherence to safety standards.
• Plan, schedule, and monitor repair work to optimize resource utilization and meet customer deadlines.
• Collaborate with procurement to ensure availability of parts and materials required for repairs and maintenance.
• Maintain strong relationships with clients, addressing service inquiries, resolving issues, and ensuring customer satisfaction.
• Implement and monitor KPIs related to service quality, turnaround time, cost management, and safety compliance.
• Drive continuous improvement initiatives to enhance service quality, reduce repair lead times, and improve operational efficiency.
• Develop and implement service policies, procedures, and guidelines to ensure consistency and compliance with company standards.
• Ensure all repairs and servicing comply with regulatory requirements and internal standards.
• Report on operational performance, resource utilization, and customer satisfaction to senior management.
• Oversee the maintenance of service equipment and ensure its operational readiness at all times.
• Manage budget and financial aspects of the service and repair department, including cost control and revenue forecasting.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Operations Management, or a related field.
• Minimum of 5-7 years of experience in operations management, with a focus on service and repair, preferably in the industrial or manufacturing sector.
• Strong understanding of industrial heat transfer products and radiators is an advantage.
• Proven experience in leading teams and managing repair and service operations.
• Solid knowledge of health, safety, and environmental regulations.
• Excellent communication, organizational, and leadership skills.
• Ability to manage multiple tasks in a fast-paced, dynamic environment.
• Strong problem-solving skills and the ability to implement process improvements.
• Proficiency in using ERP systems for planning and scheduling.
• Experience in the manufacturing or industrial service industry.
• Strong technical background in mechanical systems or heat transfer technology.
• Certification in operations management or lean manufacturing is a plus.

The position of Accounts Manager will be involved majorly in helping to set up systems/processes/controls for our under construction greenfield factory in China, expected to start production early 2025. The role will also involve active coordination and supervision with 4 overseas Consumer Pack oil distribution subsidiaries towards their Accounts, Tax and financial control activities. Two of the subsidiaries with senior finance resources on ground need less intensive guidance but more HQ based review related work. For the other two subsidiaries it will involve very active and detailed guidance and supervision in addition to the review responsibility. The role is a very critical HQ Accounts role to oversee these overseas business operations with Key Responsibilities as below:

Accounts, Tax and Compliance

• Oversee all accounting functions for these overseas subsidiaries, ensuring accurate maintenance of full-set accounts, including timely review of financial statements.
• Ensure the timely and correct preparation of financial and group reporting, budgeting, and management reporting, including forecasting and year-end projections as needed, with reconciliation across all different sets of local, financial, group and management reporting.
• Work closely with other stakeholders to validate costing accuracy on interest, forex, insurance, and reconcile operational performance metrics/results to management reporting.
• Get familiar with ERPs being used and have active involvement in system enhancements/ implementations.
• Participate in adhoc assignments as and when needed for business expansion projects, capital expenditure budgeting, return-on-investment (ROI) analyses, and working capital efficiency assessments, including inventory and receivables management.
• Ensure timely and error-free statutory and internal/external audits by doing timely and effective reviews, maintaining strict adherence to audit standards.
• Ensure statutory compliance, focusing on direct and indirect taxation, transfer pricing (with full documentation), cross-border taxation issues. Provide suggestions to have efficient effective tax rates.
• Monitor and leverage tax incentives and grants available to overseas entities.

Financial Controls

• Ensure required controls over assets, including stocks, receivables, payables, and cash and bank operations, adequacy of insurance coverage for all risks, ensuring alignment with FRS and group policy/internal control requirements. Review existing processes and SOPs and come up with recommendations for improvements.
• Review and monitor payment processes for accuracy and timeliness, including recurring trade expenses and staff claims. Role may require to be reviewer or approver and certain times as a back preparer in urgency.
• The role encompasses HQ responsibility of managing the resources involved in review and approval process for all payments being made by these subsidiaries. Acitvely have to ensure correctness and timeliness.
• Review and verify nontrade contracts, agreements, and power of attorney documents to protect Organisation’s interests. These documents may be in languages other than English which will require ability to use online translation tools, when needed.
• Co-ordinate with other HQ Functions such as Group Accounts & Tax, Corporate Secretarial, Group Risk, Group IT, Treasury etc for fast execution of various work related to these overseas subsidiaries.
• Prepare, maintain and update financial modelling on China factory project, including validating the sales quantity and price projections, raw material costs and manufacturing costs projections, product mix, overheads etc. The work involves very active coordination with different stakeholders to get the required information and making presentations to senior leadership.
• Develop and implement controls in partnership with China factory departments and commercial heads to support effective internal control systems before the factory starts production.
• Validate manufacturing standard cost accuracy for goods produced at the China factory, providing commercial heads with timely costing updates to factor in their sales offer

Banking and Treasury Coordination

• Support the HQ Consumer Pack Treasury team for various work at these overseas subsidiaries such as new bank account setup, cash flow projection, forex exposure management etc.

Other Responsibilities

• Assist Management with operational analysis to drive informed decision-making.
• Lead information system improvements to enhance departmental efficiency.
• Travel to overseas subsidiaries as and when the work requires

Job Requirements

• Qualifications: ACCA / CA / CPA with a degree in accounting or finance.
• Experience: Minimum 8-10 years of relevant experience, with at least 2-4 years in the trading or commodities manufacturing/ processing industry.
• Skills:
• Leadership, communication, interpersonal, and problem-solving skills.
• Knowledge of IFRS, local accounting standards, and company law.
• Transfer pricing and cross-border supply chain tax understanding.
• Well versed in Microsoft excel tools for financial modelling
• Detail-oriented, proactive, and able to work in a fast-paced, deadline-driven environment.
• Strong analytical and critical thinking skills to add value to operations.
• Preferences:
  • Experience with large audit firms 3-5 years with audit exposure of trading and / or large manufacturing operations industry
  • Knowledge of Microsoft Navision systems.
  • Understanding of Chinese local accounting systems, manufacturing operations, and compliance, as some subsidiaries are based in China.
  • Familiarity with foreign exchange exposure, hedging, and financial modeling (ROI, ROIC, IRR, Payback).
  • Exposure to commercial and operational finance activities.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues

Requirements:

1. 10 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines

Job Responsibilities:

• Manage and oversee the daily operations of the accounting department
• Process month and end of year process, cash forecasting, bank reconciliation, revenue and expenditure.variance analysis, fixed asset activity, debt activity, etc.
• Monitor and analyze accounting data and produce financial reports or statements
• Coordinate and complete annual audits and tax matters
• Submit quarterly GST returns
• lmprove systems and procedures and initiate corrective actions
• Assign projects and direct staff to ensure compliance and accuracy
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions
• Ensure compliance with statutory regulations and reporting standards.

Job Requirements:

• Possess Degree in Finance / Accounting with more than 5 years of related working experience and able to provide Management Account before 2nd of the month
• Possess ACCA accountancy qualification will be an advantage
• Proficient in Microsoft Office tools and SAP system will be an advantageous
• Communication in English and Mandarin
• Working hours 0830 to 1700 (Monday to Friday)

Location: Jurong East, West Region, Singapore

Job responsibilities:

· Full-Spectrum HR Management: Oversee and execute the entire HR function, including recruitment and selection, onboarding, employee relations, compensation and benefits, performance management, and off-boarding.

· Recruitment and Overseas Hiring (South-East Asia, Indonesia): Lead and manage the end-to-end recruitment process for both local and international hires, collaborating with global teams to ensure smooth onboarding and integration of overseas talent.

· Policy Development and Compliance: Develop, implement, review and maintain HR policies that align with company goals and comply with local employment laws, as well as support compliance with any relevant local and international employment regulations.

· Compensation and Benefits: Conduct annual salary surveys and develop merit pool (salary budget) and ability to analyse compensation.

· Employee Relations: Act as a key contact for employee relations, providing guidance and support to resolve workplace issues and foster a positive and inclusive work environment.

· Performance Management: Manage the performance appraisal process, working with managers to set clear objectives and growth plans for employees.

· Employee Engagement: Lead engagement initiatives to improve employee satisfaction, retention, and overall workplace culture.

· HR Metrics and Reporting: Track and analyse HR metrics to provide insights on workforce trends and improve HR processes.

· Others: Ad-hoc duties assigned by line head and the Management.

Requirements:

· Bachelor’s degree in Human Resources, Business Administration, or related field.

· Minimum of 5 years of experience in a comprehensive HR role.

· Proven experience with overseas hiring processes and international recruitment.

· Strong understanding of Singapore and international HR practices, labour laws and compliance, and employment standards. Knowledge in South-East Asia, Indonesia HR practices, labour laws and compliance, and employment standards will have an advantage.

· Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of employees and management.

· Proficiency in HRM software and Microsoft Office Suite.

· Ability to act with integrity, professionalism, and confidentiality.

· Strong organisational and problem-solving skills, with a proactive and adaptable approach.

· Strong personality traits, fast, proactive, ambitious, strong initiatives.

· Able to work independently and speak with confidence.

· Committed and driven to succeed.

· Self-motivated and committed learner.

· A good team player.

What We Offer:

· Competitive salary with performance-based incentives.

· Collaborative and inclusive work environment.

· Opportunities for professional development and career advancement within a dynamic SME environment

• To lead and monitor the QS team for variation works, progress claim and cost control.
• Assist in contractual and costing matters, ensure compliance with relevant laws.
• Perform and provide supervision to all contractual matter, tendering and procurements procedures (i.e. contracts, cost control, cashflow, project budgeting, project administrations, claims, cost analysis, etc).
• Liaise with Client / Consultant / Sub-contractors / Suppliers on contractual matters including payment claims, change orders, variation orders, extension of time, etc.
• Manage and prepare all contract documentation and agreement, as well as provide support in the drafting of specifications, bills of quantities and other tender requirements
• Advise and resolve requests for equitable adjustment, contract disputes and contract claims
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly
• Manage contracts including progress and variation payment claims, change orders, variation orders, extension of time, etc
• Work closely with the project team to ensure timely award and payment of subcontractors and suppliers
• Ensure timely finalization of main and subcontract

Requirement:

• Diploma or Degree in Construction Management/Building /Quantity Surveying
• Minimum 5-years of relevant working experience in the Construction industry.
• Meticulous and systematic individual with positive working attitude
• Possess good analytical skills, & able to work in a dynamic & fast pace environment to meet critical deadline
• Good oral & written communication skills
• Multi-tasking and is able to handle stress

Job Description

• Lead and prepare tender estimation. Prepare/check quantity taking-off, summarize quantities for each job sequence.

• Source suppliers & sub-contractors. Evaluate quotations. Ensure contractual compliance of tender submission.

• Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

• Work closely with and participate in project meetings with the project manager, finance team and other departments to coordinate the project budget and financial objectives.

• Pre-contract works including studying tender documents and drawings.

• Negotiate terms & conditions for contracts with the Clients, sub-contractors, etc.

• Prepare project cashflow.

• Monitor project expenditures to ensure that they are within the approved budget.

• Draft contracts/ agreements.

• Handle all disputes arises on issues related to contracts from clients / consultants / sub-cons/ partners.

• Manage the resources, budget and staffing of the Department of Construction of the Ministry of Commerce. Supervise the financial planning and monitoring of public works projects.

• Participate in the drafting of the project contract, ensure that the contract terms comply with the requirements of laws and regulations, and clarify the rights and obligations of both parties, especially the key terms such as the scope of the project, quality standards, construction period, payment method and liability for breach of contract.

• Track all project expenses, including labor, materials, and administrative expenses, provide real-time data on project costs, and prepare and update budget reports to keep project managers and stakeholders informed of financial status.

• Support the project team on planning, scheduling and co-ordination of various projects; monitor project progress, cost and cashflow.

• Negotiate for contractual variation, settlement of claims, progress payments and finalizing project accounts.

• Act as the primary point of contact for budget related inquiries and issues within the project team.

• Educate project team members on the importance of budget agreements, expense reporting, and budget compliance to foster team responsibility.

• Other duties as assigned by the management.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Civil/Structural Engineering, Building/ Quantity Surveying.

• At least 4 years of working experience in the Construction Site

• Able to work in a team and support the tender manager/project manager in contract administration and cost control.

• On site-experience Marine, Wind Power Project is preferred