Job Description:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Requirement:

• Work experience as a Hotel Front Desk Receptionist.
• Able to work independently and as a team.
• Able to work during weekends and holidays.
• Able to work night shift.
• Able to work on rotating shift.
• Good interpersonal and communication skills.

1.Assisting in general administrative functions.

2.Maintenance and filing of documents.

3.Run errands and deliver documents within departments.

4.Answer incoming telephone calls and take down messages when necessary.

5.Attend to visitors and direct them to the relevant staff / department.

6.Sort and distribute incoming/ outgoing mails and faxes & courier services.

7.Helping in HR system update and maintenance including employee attendance, leave management, OT verifications and ensure accuracy of the updated data. And Monthly wages calculation and record. Monitoring staff and workers, supplier and sub-con course, course pass and working pass.

8.Company event organizer /helper

9.Documents distribution, data key in and monitoring

a) Machinery record, maintenance, PE cert , insurance , usage monitory

b) Vehicle record, maintenance, road tax , insurance , usage monitory

c) Assist in Purchasing and Logistics data record

10. Office housekeeping, checking stock stationery, pantry items and housekeeping items,

And arrange office staff daily lunch.

11. Assist in matching Do , and other accounting works.

12. Assist in setting up and manage IT equipment and IT Matters

13. Other ad-hoc duties as assign by immediate superior

• Office administration (including receptionist tasks - answer phone calls, welcome visitors)
• Travel arrangements (flight tickets, hotels, transportation, visa processing)
• Raising of purchase orders in the software (Danaos System)
• Managing office systems, arranging servicing, corporate purchasing (stationery's, pantry supplies,
• etc.)
• Receiving and assessing incoming and outgoing mail and packages (corporate/admin)
• Preparation of Despatch forms and necessary Company Letters
• Maintain and update of office and supplier contact list
• Administration and secretarial support to top management

Requirement:

• Able to work independently and team player
• Passionate in healthcare and interest to provide patient care/service.
• Good interpersonal and communication skills
• Good customer-fronting and customer service kills
• Applicants with no experience working in Dental clinic but are willing to learn are welcome to apply

Job Description:

• Assist dentist in all dental procedures
• Prepare the operating room, disinfect dental equipments and restocking of dental supplies/materials in advance prior to the procedures.
• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, take care of clinic inventory
• Perform Admin duties such as maintaining clinical records, filing, etc.
• Maintain overall Hygiene standard. Clean, disinfect and sterilize instruments and equipment.

Interested applicants may send in their detailed resumes in MS Word to [email protected]

Do indicate on the email subject title: DA-120 for faster processing.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1106648 | www.itcspl.com

Customer Service Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Preferably with experience in similar/related industry

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Provide customer service at the reception counter to support staff, parents, students, and visitors, including answering phone calls and addressing inquiries.
• Maintaining and updating data records, filing of documents, inventories etc.
• Preparation of resources for the teaching of Science and Math Department (where applicable) and General Office.
• Assist in any general and ad-hoc duties as assigned by the Admin Manager and School Leaders.

Requirements

• At least 3 GCE ‘O’ level passes, including English
• Good communication and inter-personal skills
• Good team player
• Proficient in Microsoft Office, MS Excel, MS Word.
• At least have 2 years of experience working in a school environment

Working hours

• Mondays to Thursdays: 6:45am to 3:30pm, inclusive of 30 minutes lunch break
• Fridays: 6:45am to 3:00pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Excluding two weeks during each school term break in June School holidays (middle 2 weeks) and in December School holidays (middle 2 weeks), where salary will be pro-rated based on the actual days required to report to school. If the school requires the personnel to work during these breaks, additional days will be compensated accordingly.

Working locations

• (School environment)

Additional info:

• Contract Period: From 13 January 2025 to 12 January 2026
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Working locations: waterway point/Jurong Point/Bukit Batok/Canberra Plaza/Holland

Job Descriptions:

·Handle walk-ins, telephone and email enquiries .

·Promote school course and provide course consultation to prospective parents and students.

·Coordinating and facilitating classes for the centre.

·Handle general administrative tasks pertaining to student and course registration matters.

·Responsible to enroll new students everyday.

·Follow up on sales enquiries with parents who enquire and collection of school fees.

·Take attendance and assign classrooms to teachers and students for everyday classes.

·Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.

·Take photos of classes for marketing collaterals and helping in creating advertising materials.

Perform any ad hoc basis as assigned by superior.

Job Requirements:

·Minimum GCE O Level or any related educational level.

·Minimum possess 1 year of relevant working experience in customer service role would be advantageous.

·Training would be provided for candidate that does not have relevant working experience.

·Must be able to work for both weekends.

·Able to commit full duration of the contract (1 year).

·Possess good working attitude and keen to learn.

·Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)

·Proficient in Microsoft Office.

·Must love children and comfortable working around them.

·Those can start work immediate or within short notice would be advantage.

School Branches:

·Pasir Ris Mall

·Bukit Batok （ LeQuest ）

·Holland

·Tengah（ Plantation Plaza ）

·Sengkang Compass One

Staff Benefits:

·Enjoy public holidays off

·Privilege discount for staff's children

·Commission pay

Working Hours :

·5 days work week (including weekend)

·44 hours within a week

Interested candidates are invited to apply online with a comprehensive resume in Microsoft Word Format via APPLY NOW button below.We regret that only shortlisted candidates will be notified.

Working locations: waterway point/Jurong Point/Bukit Batok/Canberra Plaza/Holland

Job Descriptions:

·Handle walk-ins, telephone and email enquiries .

·Promote school course and provide course consultation to prospective parents and students.

·Coordinating and facilitating classes for the centre.

·Handle general administrative tasks pertaining to student and course registration matters.

·Responsible to enroll new students everyday.

·Follow up on sales enquiries with parents who enquire and collection of school fees.

·Take attendance and assign classrooms to teachers and students for everyday classes.

·Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.

·Take photos of classes for marketing collaterals and helping in creating advertising materials.

Perform any ad hoc basis as assigned by superior.

Job Requirements:

·Minimum GCE O Level or any related educational level.

·Minimum possess 1 year of relevant working experience in customer service role would be advantageous.

·Training would be provided for candidate that does not have relevant working experience.

·Must be able to work for both weekends.

·Able to commit full duration of the contract (1 year).

·Possess good working attitude and keen to learn.

·Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)

·Proficient in Microsoft Office.

·Must love children and comfortable working around them.

·Those can start work immediate or within short notice would be advantage.

School Branches:

·Pasir Ris Mall

·Bukit Batok （ LeQuest ）

·Holland

·Tengah（ Plantation Plaza ）

·Sengkang Compass One

Staff Benefits:

·Enjoy public holidays off

·Privilege discount for staff's children

·Commission pay

Working Hours :

·5 days work week (including weekend)

·44 hours within a week

Interested candidates are invited to apply online with a comprehensive resume in Microsoft Word Format via APPLY NOW button below.We regret that only shortlisted candidates will be notified.

Location: Tao Payoh

Mon - Fri 830am-6pm

1. Manage the reception counter
2. Greet and attend to guests and walk-in visitors
3. Assist guests to perform self check-in via the Guest Management System kiosks
4. Issue security passes to guests visiting restricted areas
5. Handle queries and feedback via phone, email and general correspondence
6. Manage incoming mails and parcels
7. Ensure the main lobby and guest lounge are neat and tidy to receive guests

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Locations: Novena

Working days/hours:

Mondays - Saturdays any 5 days work week, work alternate Saturdays.

AM: 7am-5pm / 8am-6pm

PM: 12pm-9pm

Job scope:

- Handle billing for department

- Handle coordination of bookings for department

- Verification of bookings

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start IMMEDIATELY or on short notice

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities:

• Attend to clients' queries, including telephone and walk-ins
• Schedule and confirm clients’ appointments
• Manage and update consultation records
• Register clients and process sales transactions
• Generate invoices and handle POS functions
• Perform administrative duties, including facilities management & mail distribution
• Run the Call Centre, contacting clients for events and promotions

Job Requirements:

• Minimum Certificate in Office Administration, Hospitality or equivalent and above
• At least 1 year’ customer service/ reception experience, preferably in retail / hospitality
• Excellent computer skills
• Able to converse fluently with English, Chinese and Bahasa speaking clients
• A customer-oriented and proactive individual with responsible and approachable personality

Other Information:

Company Industry: Beauty & Wellness

Work Location: Central Region

Working Hours: Mon-Sat (Sun off + alternate 1 weekday off)

SurgeTalents HR Consulting Pte Ltd (EA License No. 23C1502)

▶️ Basic up to $2500
▶️ Monday - Friday (7:00am - 4:00pm), Lunch Break (30 minutes)

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the
• realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages,
• responds to enquiries and provide general useful information (in
• a very dynamic environment where calls are volumous)
•  Able to use school implemented IT system for administrative
• purposes.
•  To handle daily varied demands and queries from parents /
• students / vendors / staff etc
•  To call pupils absentees and to check with parents on their
• child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events
•  To render first level assistance to walk-in pupils’ needs including
• sick & injured pupils. To escalate case to other colleagues in the
• office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their
• clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee,
• bus booking, etc
•  To help update the school activity notice board in the office (data
• accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be
• current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Work Schedule

• Contract Period: From 02 Jan 2025 – 31 Dec 2025.
• Mondays to Fridays: 7:00am to 4:00pm
• Service not required on Saturdays, Sundays and gazetted public holidays

Requirement

• Good communication and inter-personal skills in reception duties,
• preferably in school environment
• Good team player with high level of initiative

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills
• Comfortable with working 2-3 shifts

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Lead Concierge team to provide exceptional service.
• Refine and ensure adherence to service standards.
• Recruit, onboard, and manage performance of staff.
• Handle VIP visits, events, and feedback responses.
• Oversee budget, procurement, and customer experience.

Requirements:

• Minimum 10 years of front line experience with at least 3 years of supervisory role.
• Minimum Dip holder.
• Prior working experience in premium hospitality establishments will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

• Greet and welcome customers in a professional and friendly manner

• Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner

• Manage POS system

• Call regular customers for appointments

• Schedule appointments and maintain the appointment calendar

• Maintain accurate records of customer interactions and transactions

• Assist with customer complaints and provide appropriate solutions

• Update daily sales report

• Ensure that all cashiering functions are carried out in accordance with Spa accounting procedures.

• Any ad-hoc duties as assigned by direct superior

Job Requirements

• Candidates with experience in the Beauty & Wellness industry are preferred

• Pleasing and service oriented

• Ability to communicate in Mandarin to handle of inquiries, and feedback from Mandarin speaking customers

• Tele-marketing experienced will be an added advantage

Other Details

• Basic + High Commission + Incentive

• Competitive salary and benefits package

• Work location: Bedok

Location: Near Outram park

Work hours: Mon - Fri, 8.30am to 6pm

Salary: Up to $3,000 (depending on experiences)

Responsibilities:
- Addresses the needs of all homebuyers and ensures a seamless homebuyers experience.
- Attend to homebuyers' enquiries, requests, as well as concerns and feedback with professionalism to promote a positive first impression.
- Always maintain a professional image and be well-versed about the property.
- Provide administrative duties at Reception.
- Assist owners to make appointment for key collection.
- Handle phone calls and walk-in queries including taking down messages during the Relationship Service Manager’s absence.

Requirements:
- Service-oriented individual with excellent communication skills
- Able to work independently
- Able to multitask

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/10352

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Work Hours: Mon - Fri, 8.30am to 6pm

Responsibilities:

• Addresses the needs of all homebuyers and ensures a seamless homebuyers experience.
• Attend to homebuyers' enquiries, requests, as well as concerns and feedback with professionalism to promote a positive first impression.
• Always maintain a professional image and be well-versed about the property.
• Provide administrative duties at Reception.
• Assist owners to make appointment for key collection.
• Handle phone calls and walk-in queries including taking down messages during the Relationship Service Manager’s absence.

Requirements:

• Service-oriented individual with excellent communication skills
• Able to work independently
• Able to multitask

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Contract: 6 months

Location: Outram Park

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Address the needs of customers and ensure a seamless customer experience
• Attend to customers' enquiries, requests as well as feedbacks with professionalism to promote a positive first impression
• Always maintain a professional image and be well-versed about the company product
• Provide administratiive duties at Reception
• Assist customers to make appointment
• Handle phone call and walk-in queries including takin down messages

Requirements

• Service-oriented with excellent verbal and written communication skills
• Able work independently and multitask

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overview:

As the first point of contact for visitors, clients, and customers, you will play a vital role in creating a welcoming and efficient office environment. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks in a fast-paced setting

Job Description:

• Manage the Reception at the Admin Office such as to handle calls and enquiries;
• Provide frontline service to all stakeholders such as parents, students, staff, instructors and contractors etc.;
• Keep a record of incoming mails, Data entry and filing of records & documents;
• Maintain lost & found items and records;
• Distribution of graduating certificates and other materials and items;
• Manage students who report late to school and who need to leave school early;
• Attend to unwell or injured students and staff requiring medical attention in the sick bay;
• Maintain accurate record of students attended in the sick bay;
• Provide administrative and logistical support for school operations, functions and events.

Requirements:

• Proven experience as a receptionist, front desk representative, or in a similar role
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills and attention to detail
• Positive attitude and a customer-centric approach

Receptionist

Job Description

We are looking for a receptionist to be responsible for being the face of the office - greeting clients and visitors and general admin duty. You will be in charge of contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

The candidate will need the following: flexibility is essential, as well as a willingness to assist with tasks, help solve unforeseen problems, answer queries etc. Good communication is an essential attribute as we will supporting an office of various nationalities.

General Duties:

Reception:

• Meet and greet visitors and notify appropriate staff of their arrival
• Answering / transferring incoming calls, helping with enquiries
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying and shredding

Admin:

• Post - sort and distribute mail to employees; process daily outgoing mail
• Facilities Management
• Take care of incoming and outgoing courier packages and other deliveries
• Order/manage pantry supplies
• Working together with the office cleaners to keep office and meeting rooms tidy
• Organize stationery orders and maintain stationery stock levels
• Assist with ad hoc tasks as required (i.e. buying lunch, running errands)

Qualifications:

Knowledge And Experience:

• Previous experience as an office receptionist is preferred

Qualification And Skills:

• English language proficiency
• Demonstrated ability to use initiative
• Ability to multi-task
• Ability to work well independently as well as being a team player!
• Eye for detail

Job Title: Receptionist

Our client, a reputable company in the immigration services sector, is looking for a Receptionist to enhance its growing team. This role will focus on managing client interactions, filtering inquiries, and providing essential administrative support. The ideal candidate will possess strong organizational skills and a deep commitment to delivering exceptional customer service, with the ability to communicate clearly and effectively in a fast-paced environment.

Key Responsibilities:

• Meet personal KPIs and objectives.
• Act as the first point of contact at reception, managing client appointments and filtering inquiries.
• Evaluate leads from various sources and direct them to the appropriate department.
• Prepare and submit daily reports to management.
• Perform general administrative tasks to support other teams.
• Assist with scheduling, rescheduling, and following up with current clients.
• Communicate effectively with internal and external stakeholders to ensure smooth interactions.
• Maintain high standards of professionalism and service at all contact points.
• Undertake additional duties as assigned by supervisors or management.

Requirements:

• 1-2 years of experience in administration, front desk, sales support, call administration, or a related role.
• Recent graduates from Hospitality or similar fields are encouraged to apply.
• Proven ability to meet or exceed KPIs.
• Strong organizational skills and professional demeanor.
• Excellent attention to detail.
• Outstanding communication and interpersonal skills.
• Self-motivated team player with a commitment to providing excellent customer service.
• Ability to thrive in a fast-paced, competitive environment.
• Proficient in Microsoft Office and Google Workspace.
• Fluency in Chinese is necessary for effective communication with Chinese clients.
• Immediate availability is preferred.

Additional Information:

• Work Schedule: Ideally Tuesday to Saturday, 9 AM - 6 PM, or Monday to Friday, 9 AM - 6 PM (5 days a week).
• Location: Near Eunos

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and past and expected remuneration.

We regret to inform you that only shortlisted candidates will be notified.

By submitting an application, you agree that we may collect, use, and disclose your personal data for the purpose of your job search and other related services.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

Personnel Number: R2199602 (Felicia)

Dental Nurse/Receptionist - Permanent Full time/Part time

✅ Excellent patient service with a positive & helpful attitude

✅ Assist in front desk in scheduling dental appointments, attending to walk-ins, billing and claims

✅ Cleaning and sterilisation of instruments and equipment.

✅ Assisting dentists in all aspects of patient care, including getting appropriate instruments and materials required for specific dental procedure

✅ Performing administrative duties

✅ Operating hours: 10AM - 7PM (Mon - Fri); 10AM - 6PM (Sat)

✅ Able to communicate in fluent English and Mandarin

✅ IT literate (to use clinic software, email, Whatsapp etc)

✅ Keen and quick to learn

✅ Experience preferred but not a requirement, as on-site training will be provided

Benefits:

• Employee discount on dental treatments
• Medical benefits

Schedule:

• 44 hours per week
• 1 weekend availability

Supplemental Pay:

• Overtime pay
• Performance bonus

Qualifications:

1. Education:

• Minimum requirement of diploma or equivalent.
• Additional certification in office administration or customer service is an advantage.

2. Skills:

• Communication: Strong verbal and written english communication skills.
• Customer Service: Friendly and professional demeanor with a customer-focused approach.
• Computer Proficiency: Familiarity with Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Multitasking: Ability to handle multiple tasks efficiently, such as managing phones, emails, and walk-in visitors simultaneously.
• Organizational Skills: Attention to detail with the ability to manage schedules, appointments, and office documents.
• Problem-Solving: Capable of addressing queries, complaints, and issues with tact and professionalism.
• Time Management: Able to prioritize tasks and manage time effectively.

3. Experience:

• Prior experience in a customer service or administrative role is preferred, though entry-level candidates may be considered based on other relevant skills.

Job Descriptions:

1. Greeting and Directing Visitors:

• Welcome visitors in a professional and friendly manner
• Direct guests to the appropriate personnel or department and ensure they sign in and out as required.

2. Managing Calls and Communication:

• Answer and direct phone calls using a multi-line phone system.
• Take and relay messages or assist callers with inquiries.
• Handle email correspondence and other communication channels professionally.

3. Scheduling and Appointments:

• Maintain office calendars and schedule meetings or appointments for staff members.
• Organize meeting rooms, prepare them for meetings, and assist with booking requests.

4. Mail and Package Handling:

• Sort and distribute incoming mail and packages.
• Arrange outgoing mail and courier services, ensuring timely delivery.

5. Administrative Tasks:

• Perform clerical duties such as filing, data entry, copying, and maintaining records.
• Assist with basic office management, including ordering supplies and ensuring office equipment is functioning properly.

6. Customer Service:

• Provide information about the company’s services, policies, or procedures to visitors or callers.
• Handle customer complaints, escalating them to the appropriate department if necessary.

7. Security and Visitor Management:

• Processing KYC form for clients
• Ensure security protocols are followed by guests entering restricted areas.

8. Office Organization and Maintenance:

• Ensure the reception area and conference rooms are clean, organized, and presentable.
• Track inventory of office supplies and ensure items are restocked when necessary.

9. Support for Special Projects:

• Assist other departments with special projects or events, including administrative support for company functions.

10. Maintaining a Professional Image:

• Maintain a well-groomed and professional appearance at all times, representing the company's values in interactions with both internal and external parties.