Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions

Roles & Responsibilities

We are seeking an accomplished Cleaning Operations Manager to oversee and coordinate cleaning operations while maintaining a strong rapport with clients to guarantee the delivery of top-tier services. Your primary duties will involve ensuring that our teams strictly adhere to safety protocols during all cleaning operations, facilitating the budget planning process to ensure the smooth execution of operations, and meticulously evaluating pertinent data to recommend enhancements for the cleaning processes.

Prepare work method statement and Risk Assessment for all scopes.

Manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations.

Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.

Cleaning operations manager plans, directs and monitors the cleaning operations of the cleaning company or cleaning department. He/she oversees the management of resources on project sites.

He/she develops cleaning operational plans and manages service contracts and incidents related to cleaning operations.

Must be able to hands-on and work shift. Be prepared to work flexible hours, including rotating shifts (7am to 3pm, 3pm to 11pm, or 11pm to 7am), weekends, and public holidays, as assigned.

If you meet these qualifications and are ready to take on the responsibilities of a Cleaning Operations Manager, we invite you to apply for this exciting opportunity. Join our team and contribute to our commitment to providing exceptional cleaning services while upholding the highest standards of quality and safety.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

How would you like to shape the security posture of one of the biggest names in Tech - through IT Security Tools evaluation, configuration, implementation and operations?

If you have 3+ years hands-on experience with IT Security Tools (see below), our esteemed client wants to hear from you!

Singapore, Singapore.

IT Security Tools Operation and Maintenance Engineer

How you'll shape our client's critical security posture:

• Overseeing the daily operations of IT Security Tools - including firewalls, IDS, EDR, SWG, DLP, Mail Gate and more.
• Assessing the health of IT Security tools - reporting issues or anomalies and ensuring seamless functionality.
• Maintaining IT Security Tools - conducting patches, updates and upgrades to ensure all tools are up-to-date with latest security patches.
• Collaborate with both IT and security teams to define and implement security tool configurations, policies and rules in line with the organization's security requirements.
• Routinely assess IT Security tools to verify their compliance with regulatory standards and internal policies.
• Evaluate, recommend, test and implement new IT Security Tools to harden the overall security posture.
• Guide end-users and other IT teams to effectively use and maintain IT Security Tools.
• Respond to security incidents and resolve them in a timely manner.
• Implement appropriate countermeasures to the latest security threats Stay up-to-date with the latest security threats and vulnerabilities, and implement appropriate countermeasures.
• Work a flexible 5-day week, occasionally including weekend and holiday shifts depending on the needs of the operation work

What you'll bring to the table:

• Bachelor's degree in Computer Science or IT Security
• 3 years of experience working with IT Security Tools
• IT security operations experience, with a focus on security tools administration and maintenance.
• Knowledge of security tools, technologies, and industry best practices, including SIEM, IDS/IPS, antivirus, vulnerability scanners, and related tools.
• Ability to work independently and in a team environment, effectively manage multiple tasks and priorities.

What will make you stand out:

• CISSP, CISA, CIW certification
• Familiarity with network and system security concepts and tech, Windows and Linux system security, App security, etc.
• Strong communication and interpersonal skills
• Programming ability
• Pentest / Red Teaming ability

Our client is a global industry leader, so this position is highly competitive. We urge only qualified and highly motivated professionals to apply.

For maximum visibility, email us your CV now: [email protected]. These applications will be seen first and fastest, and we will reach out to you within 24 hours if you meet the criteria listed above.

Interview slots are already booked in, so submit your application now for a fast, smooth process!

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.

2. Maintain safety and cleanliness standards set by management.

3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.

4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.

5. Network with clients and customers to improve the presence and reputation of the branch and company.

6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.

7. Manage inventory and playground equipment.

8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.

9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.

2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.

4. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative and commitment.

7. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 3+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

As a Case Manager, the job requires you to:

1. Create and Individualised Care Plan for each and every resident; and work towards addressing their psychosocial needs through care and counselling, eventual rehabilitation and reintegration into the community.

2. Assess the residents' needs and risk profile in case planning.

3. Operationalise the care plans for residents and work with other professionals and non-professionals involved in the care of residents.

4. Monitor the residents' progress in the Home and to review their plans six monthly.

5. Conduct induction session with new residents within 3 days upon admission.

6. Conduct home visits for a safety assessment of the home leave environment prior to allowing residents to go on home leave with their families.

7. Conduct monthly counselling session with residents and address issues accordingly.

8. Contact and utilise community resources on residents' behalf, and to serve as a link between the resident and these resource systems.

9. Refer resident to community agencies for post-discharge support at least one month before discharge.

10. Educate and assist staff to better understand the social, emotional, and health issues of the residents

Requirement

1 A degree in Social Work, Psychology, or Counselling

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 15 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Description

Procurement General Manager is responsible to maintain corporate governance in areas of contracts and procurement, negotiating and managing contracts as well as getting involve in contract and procurement processes including defining needs and options and make recommendations. She/He is to assist in legal issues of the Company.

Responsibilities

• Prepare, monitor and manage budget.
• Drafting, Evaluation, Negotiation and Execution for all types of contracts including but not limited to formal, short form, and annual contracts;
• Address queries with regards to Tenders and to prepare the Tender Look- out List. Review and comment on tender analysis prepared by project stakeholders before it is presented to the Client;
• Prepare tender evaluation reports and recommendations;
• Review, develop and implement procurement and contract administration procedures, systems and policies in consultation with Management and in compliance with Company policies;
• Advise and assist the Management and Projects on procurement/commercial and contractual matters/ legal matters/warehouse matters;
• Communicate, collaborate meetings with vendors and projects where necessary and provide advice on commercial and contractual issues;
• Assist Project Manager in providing the necessary risk management services when required;
• Prepare, review, clarify and address queries on contractual correspondence including consultancy agreements, draft contract documentation (such as letters of intent), tender documentation, etc;
• Check contract documentation and negotiate contract terms to the best interest of the Company with particular attention to managing future risk;
• Identify possible areas of dispute amongst the Consultant(s), Contractor(s) as well as Client(sJ and take the necessary proactive measures.
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation;
• Review insurance claims arising on the project and assist to successfully conclude such claims;
• gree final accounts, including the assessing and resolution of commercial claims
• Ensure contract close-out, extension or renewal;
• Establish and maintain the system to pre-qualify Consultants ,Contractors and vendors;
• Establish and maintain the system to evaluate Consultants ,Contractors and vendors;
• Establish and maintain internal guidance documents and training on procurement and contracts.
• Monitor compliance by company employees with established procedures
• Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects
• Manage claims and their associated correspondence and documentation.
• Provide advice and support for overall procurement activity
• Provide the procurement governance
• Implement HSE objectives, policy and company HSE procedures within his authority limit
• Oversee Procurement Department Singapore /Vietnam / Middle East/ Malaysia.
• Travel to Southeast Asia / Middle East as necessary

Reports to management

• Manage, monitor and submit up to date written weekly report.
• Manage, monitor and submit up to date written monthly report.

Detail Task for Overseeing Procurement Departments:

• To provide mentoring to teams
• To provide guidance to teams on commercial/ contract terms/ process flow
• Produce and maintain internal guidance documents and training on procurement and contract management
• To work with teams to increase productivity
• To appraise and develop teams together with Procurement country leads and division leads.

JOB DESCRIPTION:

● Acting as a Deputy DPA to support and assist in vessel monitoring.

● Assisting the General Manager in planning and materializing the requirements for crew changes.

● Ensuring vessels are able to perform their voyages and daily operations in compliance with Charterers Voyage Orders owner’s policy and procedures.

● Ensuring compliance of terminal operators and oil majors based on charterers’ requirements.

● Managing and arranging vetting inspections, including submissions onto the OCIMF SIRE online platform.

● Ability to carry out on board and / or remote pre-vetting inspections of the assigned vessels.

● Overseeing the vessels’ navigational matters, including review of passage plans and conducting navigation audits.

● Liaising and managing all Flag State and Port State relation matters.

● Ensuring timely updates of Q88 and HVPQ.

● To advise accordingly on changes of regulations, requirements and industry best practices.

● Managing and promoting vessels’ health, safety and environment compliance.

● Planning and executing assigned ship visit on close liaison with his seniors

● Enhanced and continuous improvement of company’s SMS by providing guidance and information on the changes.

● To provide support, training and enforcement of crew competency and discipline.

● To evaluate and support queries regarding vessels’ capabilities and performances.

● Involvement in the company emergency response team.

● Main point of contact for external and stakeholders in ensuring smooth operation of the assigned vessels.

● Working closely with the Technical Superintendent in ensuring efficiency of budget vessels assigned.

● Adhoc task and assignment assigned by the General Managers.

REQUIREMENTS:

● Seagoing experience as a Master on Oil and Oil-Chemical Tankers with at least 2 years of shore experience in managing Oil Product and Oil-Chemical Tankers.

● Experience in relation to safety, health and environment management and compliance for Oil and Oil-Chemical tankers.

● Additional sailing experience on pure chemical tankers will be beneficial.

● Familiar with international and local maritime regulations and requirements.

● Result oriented person with strong sense of integrity and professionalism.

● Excellent leadership, teamwork, management and communication skills.

● Proactive, approachable and has good decision making ability.

● A people individual who is able to motivate and inspire people.

● Preferably Singaporean/PR and fluent in English.

Prepare invoice and key in data and report monthly sales and expenses.

- GST reporting

- Reminder of invoicing payment.

- knowledge in accounting software lile Autocount.

- Staff payroll and prepare payment.

- able to handle CPF, IRAS, MOM website matters.

- Singaporean or PR may apply.

- able to start soon

- oversee account assistant work.

- oversee all companies account work.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 4 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

Our Client is looking for a dedicated Staff Nurse who wants to join their company that specializes in Renal nursing.

Jobs Responsibilities :

• Maintaining a high standard of care for all patients during their shifts.
• Recognising the change in a patient's health conditions and responding appropriately.
• Recording and monitoring a patient's vital signs.
• Work closely with the Nurse Manager and Senior Staff Nurse in delivering care to the patients.
• To ensure that all team members report changes in patient progress effectively, both verbally and in written form. Ensure that accurate, legible, and holistic nursing records according to policy guidelines and unit guidance are maintained.

Jobs Requirement :

• Registered with Singapore Nursing Board is a must.
• With Renal experience is an advantage
• Training will be provided for those without renal experience.
• Our Centre operates on 3 shifts:
• Morning : 7:00am - 3:00pm ,
• Mid Shift: 10:30 am - 06:30pm,
• Afternoon : 2:30pm - 10:30pm
• from Monday to Saturday. (Sunday off day)
• Willing to work in the East

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim (Reg. No.: R22110702)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Formulate, identify and initiate account strategies in expanding existing and developing new portfolios to build industry franchise within assigned industry segment.
• Complete and execute account plans on clients along identified target markets by driving business development and collaborating with internal partners across various geographies.
• Increase product penetration and cross selling of Institutional Banking Group’s (IBG) services including capital markets, transaction banking services and treasury, demonstrating an understanding of the client’s business needs as well as an ability to generate solutions and procure support from product groups.
• Ensure timely submission of RFPs, pitches, meeting deal execution timelines, credit memos and supervision reports.
• Prepare financial models with P&L, B/S & cash-flow projections based on sound business and market assumptions.
• Proactive monitoring and management of accounts, being alert to credit deterioration or improvement, and taking timely action (including elevation to senior bankers and credit).
• Conceptualize and undertake corporate finance analysis, including capital structure analysis, valuation analysis using DCF and comparables (advantageous but not critical).
• Independently handle loan & security documentation negotiations.

Requirements

• Bachelor’s Degree with minimum 5 years of relevant experience in related field.
• Experience in corporate lending to and relationship management of large multi-national corporates across different industries and geographies.
• Strong credit / financial analytical skills and experience in industry research.
• Experience in corporate finance and investment banking would be an advantage.
• Team player possessing excellent interpersonal and communication skills with a drive to meet business targets and collaborate well with internal / external stakeholders.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

PropertyGuru has an exciting Engineering Manager opportunity to join the Platform Center of Excellence(COE) and lead our sales and ops engineering teams across all BUs. This experienced leader will manage an Agile engineering team of 6+ engineers, predominantly focused on delivering initiatives in our Salesforce instances for sales, ops, customer experience, and trade marketing teams. You are responsible for growing our engineering team, leading the development of custom applications, up-leveling our engineering maturity, ensuring the platform architecture can scale to an enterprise model, maintaining security best practices, and ideating and driving Salesforce evangelism across teams. The ideal candidate will have significant previous experience in Salesforce, Force.com, and their ecosystem delivering high-quality engineering solutions with hands-on APEX development, API development, and integrations, demonstrating a clear passion about transforming technology into critical business value. You will synthesize a product vision into key technical decisions and partner with multiple engineering teams that use Salesforce to buy, build, launch, and scale their applications on Salesforce. While the primary domain will be sales and ops technology, this role has the potential to evolve into the broader Enterprise Apps Engineering sphere.

• Lead a team of Salesforce Engineers to deliver fit-for-purpose solutions against the product backlog of requirements and functional capabilities.
• Consistently practice the giving and receiving of both positive and constructive feedback with your team.
• Partner with your directs to support career development plans with consistent mentorship to level up their abilities.
• Accountable and responsible for all Salesforce engineering delivery for your supported Business Units.
• Meeting delivery expectations and goals as negotiated with the Business Analyst/Product Manager using Agile methodologies
• Logging, observability and alerting for your systems of ownership
  Incident response management and meeting of SLA’s
• Architecture governance and best practices
  Improving the developer experience and removing blockers
• Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms.
• Responsible for hands-on development of technical features, POC’s and spikes, as well as code quality and code reviews of the team
• Lead the product and the platform - from technical design and development to the support and maintenance of it.
• Responsible for production metrics and meeting production SLAs
• Responsible for all engineering practices in your team and raising the maturity level in each discipline:CI/CD ,Product Quality, Technical Debt Management,Agile
• Balance need for functional and non-functional requirements (availability, scalability, security, performance, etc.)
• Work closely with the Infra, Security teams to identify and implement unique security requirements relevant for different BUs and cater to auditing needs during auditing cycle.
• Work with professional service and support teams from vendors to actively look for new product features in Salesforce space.
• Spotlight our brand in the tech community, representing us at meetups, conferences, and tech debates, ensuring we attract and retain the industry's best.

Requirements

• 8+ years hands-on development experience on Salesforce and the ecosystem of technologies including but not limited to Sales Cloud, Service Cloud, Apex patterns like Trigger Action Framework, FFLIB, Integration patterns and techniques, CPQ solutions like Vlocity, CloudSense.
• At least 2 years of people management experience leading a team of 5 or more full-time employees
• Experience leading cross-functional execution of intricate CRM, ERP and integration projects, both on schedule and within budget constraints.
• Experience with integration of large systems and custom products. Knowledge of integration platforms like Workato, MuleSoft, or SAP PI/PO is highly regarded.
• Clear communication and orchestration of technical resources
• Unique background in programming in functional and/or object oriented programming & scripting languages - Java, JavaScript, Ruby, Python
• Natural curiosity to learn and understand different architectures, technologies and functional domains
• Working knowledge of Jira, CI/CD tooling, GitHub and overall dev-ops experience
• Proven ability to build order out of chaos, with minimal guidance
• Salesforce Certifications: Certified Platform App Builder, Platform Developer I and II, and Application Architect
• Salesforce Architecture certifications: Application, Integration, B2B Solution, etc.
• Experience with Salesforce CLI-based CI/CD and developer tooling

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).