Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

1. Singapore locals or PRs are preferred;

2. It is best to have BUSINESS DEVELOPMENT MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD9900-18800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Our client, an UK MNC located in Orchard area is looking for outstanding candidates to fill the position of HR & Admin Manager (Permanent position, Salary : S$80K to S$120K PA, with benefits, such as Annual Leave, Medical Leave, etc).

Responsibilities :

Responsible for running the administration of the office in Singapore as well as provide assistance to the 4 remote offices, Ensure overall company efficiency, productivity and cost effectiveness.

Financial:

- Manage office spend effectively; implement any cost cutting measures

- Responsible for preparation of office operating expenditure budget

- Prepare monthly comparison between Singapore expenditure actual vs budget.

- Answering of internal/external audit queries.

- Liaise with UK finance controllers regarding SAR spending and recharge by UK.

People Management:

- Manage two direct reports; responsible for allocation of work. Provide effective leadership to ensure that report is properly trained, organized, equipped and motivated to achieve objective, respond to changing policies and fulfil her potential.

HR/Admin:

- Assist with recruitment of new staff and preparation of employment contracts in consultation with UK HR

- Manage application of EP application/renewal for foreign hires

- Manage HR files.

- Preparation of increment/annual bonus and target bonus letters.

Outsourced contractors/service providers:

- Drive outsourced paymaster/accountant on staff salaries and preparation of monthly accounts, ensure salaries are paid on time and monthly are promptly completed.

- Drive Company Secretary on all secretarial matters e.g. updating of business profile with the authorities on various changes. Ensure filing meets deadlines.

- Liaise with insurance broker on all office and staff insurance renewals.

- Work with hotels on contracted hotel rates and travel agent on corporate rates with SQ, our preferred airline.

Executive Assistance:

- Support the RD and other RSD/RSM across all offices.

- Interface between UK and AsPac offices.

- Act as Local Communicator for AsPac.

Operations:

- Manage office relocation and renovation

- Organise yearly AsPac Sales Meeting and GBT meetings in AsPac

- Organize company’s adhoc events during the year.

Compliance:

- Ensure and work with all staff to ensure that the company’s T&E compliance policy is being executed; work with the administrators of the other 4 remote offices to ensure that compliance is in place

Requirements:

1. Candidate must possess at least a Bachelor Degree
2. At least 5 years of working experience in the related field
3. Preferably managers specialising in Secretarial/Executive & Personal Assistant
4. HR experience would be advantageous
5. Excellent administration and organisation skills and knowledge of bookkeeping procedures
6. A strong communicator and possess good writing skills
7. Excellent skills in influencing and motivating others
8. Active listener and good time management
9. Possess good analytical skills and a good problem solver
10. Familiar with compliance policy and execution

HOW TO APPLY :

Interested applicants, please submit your updated resume & a recent photo in MS Word format to :

[email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $4,000 to $4,600 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

• Engage and lead discussions with Knowledge Partners including Autonomous Universities, Polytechnics, private training providers, and corporate academies.
• Support Functional Leads in project activities for certification assessment management, including application management, technical support, and e-learning content development.
• Provide support in the assessment preparatory platform management, such as user tracking and invoice management.
• Develop and manage Knowledge Partners Accounts to build both academic and non-academic pathways to Skills Badge attainment.
• Work closely with internal and external stakeholders in developing strategies and implementing initiatives to signpost HR professionals and businesses to sign up for courses leading to Skills Badges.
• Provide support in daily project life cycles such as vendor management, invoice management, project scheduling, and IT application implementations.
• Review and refresh the Skills Badges online platform to ensure that it is up to date and relevant.
• Collaborate with internal departments to extract, transform, and analyze competency data, conducting skills/needs analysis and engaging in data storytelling to advance upskilling and recertification efforts for the certified HR community.
• Preparatory Content Management: Maintain and track revisions of content changes on preparatory platform and offline copies. Uploading, revision of content where required.
• Reporting and maintenance of dashboard on key indicators relating to usage and candidate satisfaction on a weekly basis.
• Any other work assigned by the reporting officer from time to time.
• Perform any other tasks as assigned.

Requirements:

• Strong written and verbal communication skills
• Enjoys collaborative work and adept at managing stakeholders
• Competent in using data for analysis, visualization, reporting and presentation
• Strong project management skills and attention to detail

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance

Job Responsibilities:
Description

Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills


Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

58 RECRUITMENT PTE. LTD

19C9772

67026282

The Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous improvement.

Key Responsibilities:

• Service Delivery Management -Manage the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Oversee the daily operations of cloud environments, including incident management, change control, and problem resolution.
• Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally.
• Cloud Operations and Monitoring- Implement and monitor dashboards and tools (e.g., CloudWatch, Azure Monitor) to ensure real-time health and performance visibility of cloud environments. Proactively identify issues and work with the engineering team to resolve incidents and perform root cause analysis. Lead continuous improvement initiatives to optimize cloud service performance and cost efficiency.
• Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee cloud resource allocation and capacity planning to ensure optimal service delivery and performance.
• Ensure resource adjustments are made in response to forecasted demand and workload trends.
• Governance, Compliance, and Security -Ensure that cloud services comply with internal policies, standards, and external regulatory requirements.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics. Maintain documentation related to cloud architecture, operational procedures, and incident records.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 4-5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.

Technical Expertise:

• Strong understanding of AWS, Azure, or GCP environments, including monitoring tools like CloudWatch, Azure Monitor, or equivalent. Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, FinOps, or budget tracking within cloud environments.
• Knowledge of automation tools and frameworks to enhance service efficiency.

Soft Skills: Excellent communication, leadership, and client relationship management skills.

The role will be responsible for 3 functions within the IT Business Group:

• IT Infrastructure
• Cybersecurity
• Governance

IT Infrastructure

• Lead a team of 24-by-7 team members to ensure technology operations are efficient and effective from cost and stakeholder satisfaction angles, and the IT environment is reliable.
• Develop and implement a systematic and rigorous approach to ensure data and system control, security and integrity.
• Ensure that policies and procedures are in accordance with evolving regulations, legal requirements and industry standards.
• Ensure that policies and procedures are complied with, and audit findings comprehensively addressed.
• Ensure the IT infrastructure has strong protection, detection, and response capabilities for cybersecurity threats.
• Maintain a business continuity and disaster recovery plans to ensure timely and effective restoration of data and IT services in the event of a disaster.

Cybersecurity

• Drive organization wide IT awareness initiatives through provisioning of CBT for security, identify possible gap of understanding in staff and facilitate re-training/awareness session.
• Facilitate Information Security Management System (ISMS) audit planning, coordination, management response, rationalisation and collation and tracking of audit action items with internal and external parties.
• Drive simulated phishing campaigns to improve security posture of organisation.
• Ensure compliance with ISO27001 and Cybersecurity Code of Practice under the Cybersecurity Act.

Governance

• Enforce IT policy, standards and procedures/guidelines in accordance to internal policies, and applicable regulations (such as PDPA, Cyber Security Act, EMA Regulations, and Computer Misuse Act).
• Perform periodic reviews of the IT system access.
• Facilitate IT audit planning, coordination, management response, and tracking of audit action items with internal and external parties.
• Perform IT compliance check by reviewing control effectiveness.
• Perform IT audit on established standards.

Financial Management

• Manage the annual IT budgeting exercise with Finance.
• Track OPEX and Capex spend against budgets.
• Manage purchase requisitions and process invoices for IT purchases.
• Prepare waiver of competition, variation order, evaluation and award papers where necessary.
• Track contracts – utilization and renewals.
• Track assets, licenses, maintenance expiry dates, end of life/support dates.

Requirements

• Degree in Information Systems, Engineering or related discipline.
• At least 10 years’ experience in an IT related field.
• Candidates from oil and gas industry, complex utilities and infrastructure corporations will be considered favorably.
• Demonstrated ability to lead and perform at a management capacity, demonstrating initiative, creativity, and consensus-building skills. Serve as a member and leader of various corporate committees and task force groups.
• Proven track record of successful large project implementations, broad IT infrastructure and application architecture knowledge. Have strong infrastructure domain knowledge around cloud computing.
• Self-starter, independent, and hands-on. Good interpersonal, facilitation skills, customer focused/service oriented, and has effectively affected change.
• Ability to work as part of larger teams and leading cross-function team initiatives

Candidates with more senior experience will be considered for the Senior Manager role.

Job Highlights

• Great teamwork, politic-free and friendly work environment for growth
• Young and creative team
• Encourages work-life balance
• Competitive remuneration package
• Positive growth of business portfolio

Job Summary

As an Assistant Relationship Manager, you will play a crucial role in supporting the Business Relationship Manager in managing and cultivating relationships with clients.

This role provides a unique opportunity for career advancement, with the potential for grooming into a Relationship Manager position. As you demonstrate dedication, proficiency, and a proactive approach, you will be exposed to learning experiences and mentorship that contribute to your professional development. This growth path aligns with our commitment to nurturing talent from within the organization.

Job Description (Role & Responsibilities)

• Liaise with client to complete credit application, financial data and documentation.
• Assist Business Relationship Manager in credit evaluation.
• Process credit memo.
• Operational and credit verification including site visit when necessary
• Review loan requests and client’s financial status.
• Maintain updated records of loan applications and monitor progress of existing loans.
• Approach potential clients to establish relationship
• Understand client needs and develop plans and solutions to address them
• Support in department related activities e.g. exhibition, roadshow, event, site visit, etc. both indoor and outdoor

Who are we looking for?

Requirements

• Minimum 2 years of working experiences.
• Experience in SME/Credit Companies is an added advantage
• Knowledge to analyze Company Audit report is an added advantage
• Proactive, energetic, and possessing strong business acumen along with excellemt networking capabilities.
• High integrity, adept at communicating with individuals at all organizational levels, and open-minded with a determined work ethic.
• Demonstrates a strong determination to achieve goals and overcome challenges.
• Takes proactive steps and demonstrates initiative to take on tasks independently.
• Hard-working and diligence in carrying out responsibilities.
• A Goal Go-Getter to achieve objectives and meet targets.
• Hungry to Succeed in their role.
• An enthusiastic learner to acquire new knowledge and skills.
• Excellent communication and listening skill

Where are we?
• Ideal Location, located within The Plaza, adjacent to the prestigious Park Royal Hotel
• Near to Bugis MRT Station (5 mins walk)
• Surrounded by plenty choice of food, shopping and public transport eg Arab street
• No CBD charges-Just outside CBD restricted area.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Additional Information

Career Level

First-line management

Qualification

Higher Secondary/Pre-U/’A’ Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree”

Years of Experience

3 years in finance industry

Job Type

Full-Time , 5-day work week

Company Overview

Being a part of a business that's growing rapidly can be an exhilarating experience!
At Planworth, we offer customized working capital solutions for organization sizes ranging from small and medium-sized enterprises (SMEs) to large-sized companies eg List Co. Addressing our clients’ financial goals with tailored financial working capital solutions at every stage of their business journey to aid them in achieving their business goals and objectives.

Through our innovative financing solutions and proprietary SME-friendly credit scoring system, we are able to address the evolving needs of SMEs/larger and even boost growth and evolvement of large companies alike. Our team of experts provides valuable innovative and customized financial advice that are best catered to meet our client’s current standing and bring them towards their business goals.

At Planworth, we're dedicated to the growth of companies in aiding bring them closer towards their goals, and milestones, and hence building a stronger economy in the process.

We always endeavour to do what is right consistently. With the strong aspiration, we work as one team to build a strong future and pursue long-term success not only for our clients but also for our family at Planworth. We pride ourselves for being an exceptional company in many ways, which has brought upon smiles and satisfaction to our clients and stakeholders; our highly rated feedback from clients on Google is a testament to our exceptional service and solutions provided.

With our focus on offering a customized range of working capital solutions such as Contract/Project Financing, Pre and Post Factoring, and supply chain financing, we are well-positioned to cater to a wide range of organizations from SMEs to larger companies.

With our speciality in providing a customizable range of working capital solutions, along with our core values of Passion, Respect, Integrity, and Accountability, we are on track to achieving our goals of becoming one of the most preferred and competitive companies in the working capital solutions industry in the region.
Planworth's commitment to doing what is right and our focus on innovation and SME-friendly solutions are all built on a foundation of trust.

Why One Should Join Us
Planworth is an organization that not only values but also commits to nurturing our talents. With our existing team of leaders and staff that has powered Planworth’s growth year on year, we work with you to unleash your talent to power your capability and live up to your full potential. We are merit based with digital tools and systems in place to guide your career development and achieve your goals. We provide you with the avenue and opportunity to explore into your learning potential and career goals through our well-structured career development and training programs. We invest greatly in R&D, ensuring that we are in-line with the ever-evolving digital environment which provides you with the right tools to be in tandem with the ever-evolving digital environment to empower you to becoming valuable stars of tomorrow in the industry.

Joining Planworth means being part of a team of leaders and staff who are dedicated to achieving excellence and success. Come and be part of Planworth’s culture of excellence!

“Helping clients achieve their financial goals is our greatest honour”.

Who We Are
Planworth Global Factoring (Singapore) Pte Ltd is a qualified factoring company in Singapore that is accredited by the Singapore Government on the Vendors@Gov portal to provide working capital financing needs to vendors of the Singapore Government.

Planworth Global Factoring (Singapore) Pte Ltd was awarded the SME 500 award for year 2021 as it recognized Planworth’s ability to display resilience, business continuity, operational and staff excellence to transform and support the aspiration of its clients despite the COVID-19 pandemic being a challenge for businesses locally and globally. In the subsequent years Planworth S’pore went on to achieve consecutive awards for SME500 2022 and SME500 2023 award as an attestation to its business standards, qualities, performance, and prestige commercial status .Its founder, Dato' Kuek, has also been awarded the Entrepreneur 100 Award 2022 as well as the “Best Performing Entrepreneur of the year for Financial Services” Award in recognition of his exceptional business acumen and leadership as well as his impact on the industry.

Planworth S’pore is associated with the Grand Columbia Group (The Group), which was established in 1992 with headquarter at Kuala Lumpur, Malaysia. The Group has diversified business interest in Asia Pacific and is fast expanding through organic growth and acquisitions.

The Group is a regional company with multi-million USD asset investments in Malaysia, Singapore, Papua New Guinea (PNG) and China. Its portfolio includes Finance and Banking, Trade and Supply Chain Finance, Property Investment & Development, Manufacturing, Shipping, Telecommunications and Insurance. The Group website is at www.grandcolumbia.com.

In 1998, The Group has successfully acquired MBF Finance (PNG) Limited, a licensed financial institution under the supervision of the Bank of Papua New Guinea. MBF Finance (PNG) Limited was previously owned by MBF Finance Berhad in Malaysia, which at that time was a subsidiary of one of the Asia largest licensed Deposit taking financial institution. Since the acquisition, to reflect the vision of the new shareholder, it became Finance Corporation Limited or FinCorp (www.fincorp.com.pg), a leading licensed financial institution in Papua New Guinea.

Planworth headquarters - Planworth Malaysia Sdn Bhd, located in Kuala Lumpur, Malaysia, is registered with Ministry of Finance (MOF) Malaysia to finance Government, GLC and Private Sectors contractors, vendors, and suppliers. Planworth M’sia is a member of Factors Chain International (FCI) that represents the international factoring industry. The other bank member is RHB. Planworth M’sia has won many awards and is No 1 and the largest Non-Bank Factoring in M’sia .

Planworth Malaysia’s accomplishments are being recognised and reaffirmed by government agencies as a Recipient of the Smart Automation Grant from MDEC, Recipient of Market Development Grant from MATRADE, and its collaboration with the Centre for Entrepreneur Development and Research (CEDAR), SME Bank under the SCOREXCESS initiative, supporting of government in developing financial ecosystem for SMEs/Entrepreneur development. In the competitive commercial world, Planworth Malaysia was awarded the SME100 Award 2021 as the winner of fast-moving company despite of the challenges imposed during the COVID pandemic. Its dependability and financial strength are also reaffirmed by CTOS Credit Excellence Award 2021 .This excellent accomplishment continues into year 2022 - as a winner of Best SME in financial services Industries and Best Top Entrepreneur in Finance Industries from Malaysian Entrepreneur Foundation. All these awards achieved over the years are meriting our glowing reputation of being "A class Above" all.

WITH PLANWORTH, YOUR DREAMS BECOME POSSIBLE!

A Retail Store Operations Manager is responsible for overseeing the day-to-day operations of a retail store or chain of stores, ensuring the store runs smoothly, meets its sales targets, and provides excellent customer service. Their role involves a combination of management, strategy, and execution. Below is an outline of the key responsibilities and duties that typically fall under the scope of a Retail Store Operations Manager:

1. Store Management

• Daily Operations: Oversee the overall functioning of the store(s), ensuring that operations run efficiently.
• Staffing: Manage staff schedules, hiring, training, and performance evaluations.
• Product Stocking & Merchandising: Ensure products are properly stocked, displayed, and organized according to store policies and standards.
• Customer Service: Ensure a high level of customer satisfaction through direct interaction and store service standards.

2. Sales and Profitability

• Sales Targets: Set sales goals and ensure the store meets or exceeds them.
• Inventory Management: Monitor inventory levels, manage stock replenishment, and oversee stocktaking processes to avoid overstocking or stockouts.
• Revenue Growth: Analyze sales trends and implement strategies to boost revenue and reduce costs.
• Promotions & Discounts: Coordinate in-store promotions, special offers, and loyalty programs to attract customers and increase sales.

3. Financial Management

• Budget Management: Develop and manage the store’s budget, ensuring that operational costs stay within limits while maintaining store profitability.
• Cost Control: Monitor and control operational costs, including labor, inventory, utilities, and other store expenses.
• Reporting: Prepare regular reports on sales performance, inventory levels, and financial performance for senior management.

4. Staff Leadership & Development

• Team Management: Lead, motivate, and mentor staff to ensure a positive work environment and high productivity.
• Training: Ensure employees are trained in store operations, product knowledge, customer service, and safety standards.
• Conflict Resolution: Handle any staff or customer-related issues that arise, providing solutions in a timely and professional manner.

5. Customer Experience

• Customer Satisfaction: Ensure that the store consistently meets customer service expectations by implementing feedback systems and addressing complaints.
• Store Atmosphere: Oversee the physical appearance and cleanliness of the store, creating a welcoming environment for customers.
• Handling Returns/Exchanges: Manage customer returns, exchanges, and warranty processes effectively, in line with store policy.

6. Marketing and Promotions

• Local Marketing: Work with the marketing department to implement local advertising and promotional campaigns.
• Community Engagement: Engage with the local community through events or partnerships to increase brand awareness and drive traffic to the store.
• Visual Merchandising: Oversee in-store displays, ensuring that product placement aligns with brand and sales goals.

7. Strategic Planning

• Business Strategy: Work with senior management to develop and execute business strategies that align with corporate goals.
• Expansion Plans: If managing multiple stores, assist in scaling operations or setting up new locations.
• Performance Analysis: Continuously assess store performance and recommend improvements in processes or systems.

8. Technology Integration

• Adoption of New Tools: Implement and manage the adoption of new technology and tools (e.g., digital inventory systems, customer experience platforms) to streamline operations.
• Data Management: Ensure that customer and sales data are collected and analyzed for continuous improvement.

Key Skills Required:

• Leadership and People Management: Ability to manage and inspire a team.
• Strong Communication: Effective in managing both customers and employees.
• Analytical Skills: Ability to analyze sales data and trends to drive business decisions.
• Problem-Solving: Capability to handle challenges, conflicts, and improve store operations.
• Financial Acumen: Strong understanding of budgeting, cost control, and profitability metrics.
• Customer-Focused: Ensuring the best possible customer experience to drive loyalty and sales.
• Time Management: Prioritizing tasks to ensure efficient store management.

Education and Experience:

• A degree in Business Administration, Retail Management, or a related field is often preferred.
• Extensive experience in retail management or store operations, typically 3-5 years or more, is required.
• Proficiency with retail management software and POS systems.

The Procurement Executive is responsible for supporting procurement activities across various categories while driving procurement excellence. This role focuses on optimizing procurement processes, supporting the implementation of best practices, and ensuring alignment with organizational goals to achieve cost savings, efficiency, and operational effectiveness.

KEY RESPONSIBILITIES

Procurement Management:

• Support procurement activities for assigned categories, including sourcing, vendor management, and contract negotiations.
• Execute sourcing strategies to meet organizational needs and achieve cost savings.
• Coordinate with suppliers to ensure the delivery of high-quality goods and services.

Procurement Excellence:

• Implement best practices and standardized procedures to drive procurement excellence and efficiency.
• Continuously review and enhance procurement processes to ensure alignment with industry standards and organizational goals.
• Monitor and report on procurement performance, including key performance indicators (KPIs) and cost savings.

Process Optimization:

• Support the implementation of procurement processes and procedures to ensure efficiency and effectiveness.
• Identify opportunities for process improvement and standardize procurement practices across YCH Group.
• Monitor and evaluate procurement processes to ensure compliance with best practices and industry standards.

Supplier Management:

• Build and maintain strong relationships with key suppliers and stakeholders.
• Assess supplier performance and manage supplier relationships to ensure high-quality service and delivery.
• Negotiate and finalize contracts to secure favourable terms and conditions.

Cost Management:

• Monitor and manage procurement budgets to ensure cost-effective purchasing.
• Identify and execute cost-saving opportunities and strategies.

Contract Management:

• Draft, review, and manage contracts for services and products.
• Monitor contract compliance and manage the timely renewal of expiring contracts.
• Ensure contracts meet legal and regulatory requirements.

Compliance and Risk Management:

• Ensure procurement activities comply with company policies, regulatory requirements, and industry standards.
• Develop and enforce procurement policies and guidelines to mitigate risks and ensure governance.

Stakeholder Collaboration:

• Engage with internal stakeholders to understand procurement needs and provide strategic support.
• Facilitate communication between procurement and other departments to align procurement strategies with business objectives.

QUALIFICATIONS

• Diploma or bachelor’s degree in business administration, Supply Chain Management, or related field.
• Proven experience in procurement, preferably with a focus on facility management and indirect buys.
• Strong negotiation and contract management skills.
• Strong understanding of procurement best practices and strategic sourcing.
• Excellent analytical and problem-solving abilities.
• Proficiency in procurement software, ERP systems and Microsoft Office Suite.
• Effective communication and people skills.
• Ability to manage multiple projects and priorities effectively.
• Preferably experience in data analysis using tools like PowerBI.

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

The purpose of the position is to take up a proactive Sales Manager role in new business development projects within the geographical Sales area of South Asia & India.

Key Responsibilities:

• Develop and enhance sales revenue of specific key programs

• Set objectives to meet and exceed agreed Sales targets.

• Identify new accounts and new business opportunities and act as a key contributor to converting them into new business revenue while maximizing ST BOM penetration in new accounts

• Develop and strengthen customer relationships, maintain close collaboration with its Research and Development teams to understand the needs

• Execute defined Sales strategy effectively and monitor progress against sales objectives and adjust approaches as necessary

• Work closely with regional Marketing teams and Distribution partners to align efforts and maximize chance to turn business opportunities into Design-wins.

Requirements:

• A Bachelor’s Degree in engineering, business, marketing, or related field

• Minimum 8+ years of experience in the field of Sales, managing medium size revenue accounts.

• Knowledge of business processes, trends, and strategies

• Good leadership skills, able to drive complex programs involving multi-geographical Sales coordination

• Excellent communication, interpersonal, presentation and organizational skills

• Some level of technical knowledge in semiconductor industry is preferred

• Able to perform under pressure and adapt to change requirement

• Independent, resourceful, and innovative

• Open-minded and team player

Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Role and Responsibilities:

• Collaborate closely with our valued corporate clients, deeply understanding their challenges and opportunities for growth to tailor solutions that meet their unique needs and aspirations.
• Conduct thorough market research and user immersion to gain a comprehensive understanding of our clients' business environments, their customers, and key stakeholders. This enables you to uncover valuable insights that drive decision-making.
• Utilize your creativity to effectively communicate these insights to stakeholders using engaging, innovative methods. Whether it’s creating detailed personas, mapping current user journeys, or performing ethnographic research, you’ll present findings in an impactful way that resonates with the team.
• Lead ideation and prototyping workshops, facilitating sessions that inspire clients and stakeholders. Your leadership will spark creativity and help generate groundbreaking ideas in a collaborative environment.
• Bring visionary concepts to life by ideating and developing forward-thinking propositions. Using your storytelling expertise, you'll turn these concepts into actionable designs, including user flows, wireframes, and medium-fidelity prototypes, leaving a lasting impression on the team and clients.
• Take the lead in validating new products, services, or business models by designing and executing user testing strategies to ensure they align with user needs and expectations.
• Play a key role in refining and evolving products, services, or business models based on user feedback. Your attention to detail will be critical in optimizing solutions for greater success.
• Collaborate with our team to foster an innovation-driven culture, supporting business unit leaders in cultivating an environment that encourages creativity and new ideas.
• Contribute to the vibrant culture at Temus by engaging in both assigned and personal initiatives that energize and inspire our teams, helping us build a collaborative ecosystem that drives our shared vision forward.

Experience and Qualifications:

• Minimum 8 years of relevant experience in UX and strategic design roles
• A creative problem solver with a strong user experience design background.
• Proven experience in project management and strategic design.
• Expertise in service design and research, with a solid understanding of business models.
• Strong business acumen and experience working with business strategy.
• Exceptional interpersonal and communication skills, with the ability to present professionally to both internal teams and clients.
• A highly collaborative team player with a strong focus on partnership.
• Previous experience in a consultancy role will be advantageous
• Knowledge or experience with emerging technologies.
• Experience or certifications with Amazon Web Services, Google Cloud Platform, or Microsoft Azure.
• Proficiency with online whiteboarding platforms like Miro.

(By applying for this role, you have read and acknowledge the data privacy statement via this link - https://www.temus.com/job-applicant-data-protection/)

Job Summary:

• Basic up to $7500
• AWS + Bonus
• 5 days work
• 2 way transport provided at Tanah Merah MRT

Job Responsibilities:

• Develop and implement IT systems and policies to meet business goals and security standards.
• Lead an IT team and improve efficiency with new technologies.
• Manage vendors and ensure service agreements are met.
• Oversee IT budget and ensure cost efficiency.
• Maintain the Club Management System (CMS) for smooth operation.

Job Requirements:

• Degree in Computer Engineering or equivalent; certifications (CISSP, PMP, MCSE) are a plus.
• At least 3 years of relevant experience.
• Strong leadership and team management abilities.

<< To Apply >>

☎ WhatsApp | 8421 1422

Job Purpose:

To lead, educate/train and oversee technical teams, ensuring the successful planning , implementation, and completion of projects. This role involves coordination with various stakeholders, managing resources, providing technical expertise, and ensuring that projects align with organizational goals. The technical manager is responsible for maintaining high standards of technical performance, meeting project deadlines, and contributing to the overall success of the organization technical initiatives.

Duties include:

• Supervise the whole MTS operations in MCS to contribute for SL department objectives (budget and new opportunities).
• Safety and effective operation of the laboratory in science park office.
• Continuous awareness campaign of SL for the future opportunities.
• Promote the collaboration with every kind organization.
• SEA Market research and transmit the information especially related with circular economy to share within the company.
• Grasp the needs in the market and feed back to R&D team in Japan HQ.
• Act as a liaison to SL department of Japan HQ.
• Maintain and enhance the relationship with the customers to contribute the vertical start-up of the new capacity.
• Train the national staffs and develop the local talents.
• Appropriate appraisal to the local staff.
• Support to MCS operation and company event.
• Report and communicate with supervisors and HQ (Japan). Possess strong understanding on the internal workflow and communication channel of HQ (Japan) in order to takeover existing customer and build up of new customer network within short period of time.
• Other duties as and when assigned by the General Manager and/or top management.

Requirement

• Bachelor or master degree in a relevant technical field such as engineering for polymers or related discipline.
• 5-7 years technical expertise in specific technical domain relevant to the role.
• 5 years’ experience in handling EVOH.
• Able to run various type of packaging machines.
• Proven experience in project management.
• Strong problem solving skill to address technical challenges and make informed decisions.
• Effective communication skills to convey technical concepts to both technical and non technical stakeholders.
• Ability to align technical initiatives with organizational goals and contribute overall business strategy.
• Identifying and managing technical risks associated with projects.
• Ability to adapt to changing technologies and industry trends, ensuring the team remains at the forefront of innovation.
• Knowledge of and commitment to maintaining high quality standards in technical deliverables.
• Strong collaboration skills to work effectively with cross functional teams, including non-technical department.
• Regulatory compliance.
• Understanding of quality assurance.
• Awareness of industry specific standards regulations, and compliance requirements relevant to the technical domain.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Any Bachelor’s degree
• At least 3-5 years of experience in a similar role
• Fluent in written and spoken English
• Well-organized, meticulous, and able to take initiative
• Understanding of confidentiality issues and the use of tact and discretion
• Ability to work independently in a fast-paced environment and problem solving capability
• Proficient in Microsoft Office
• Willing to work Long Works & Multitasking
• 
  

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client:

Our Client is one of the top Japanese Manufacturing companies for a vast variety of functional products and materials in almost all fields of industry. They are looking for a HR Manager to join their Singapore Office.

The Responsibilities:

Recruitment

• Develops talent recruitment and attraction strategy
• Identifies appropriate and effective external sources for candidates for all levels within the organization.
• Ensure recruitment process and protocols are standardized and complied with, including local employment/ labour laws
• Build network and talent database

Performance Management

• Manages the annual performance management cycles and oversees the timeline and execution of the performance management process
• Update policies and templates as required

HR Administration & Planning

• Enhances and/or develops, implements and enforces HR policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization.
• Continues improving the programmes, policies, practices and processes associated with meeting the strategic and operational people issues of the organisation.
• Ensure all procedures comply with legal regulations in each market we operate in
• Maintains annual budget for the People & HR function

Training & Development

• Set up competencies framework for key positions and identify core competency gaps to be bridged with training and development programmes
• Ensure that training programmes are useful and relevant to target audience
• Ensure learning effectiveness of training programmes and propose recommendations for any improvement

The Requirements:

• 8 years of experience in HR, Talent Management or similar functions
• Experience and/or qualifications in HR specialist areas such as learning and development an advantage
• Strong understanding and demonstrable experience in core HR management and people practices
• Excellent organizational skills with high attention to detail
• Proven ability to function as a HR business partner, including providing strategic counsel
• Excellent interpersonal skills with the ability to collaborate and communicate effectively across cultures and levels of seniority
• Self-motivated with the ability to deliver under pressure and without constant oversight
• Resilient, adaptable and comfortable with change

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 113331

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are seeking a Merchandise Manager who will report directly to the Head of Merchandising Asia. If you have a strategic mindset, can steer the vision forward, possess a passion for retail, and excel in overseeing stock allocation and inventory optimization to enhance sales, gross profit, and minimize dilution, along with a strong commitment to achieving business objectives, we urge you to connect with us.

Roles & Responsibilities:

• Drive merchandise strategy and seasonal plans across all channels
• Lead our team with a customer-centric mindset, ensuring precise stock allocation
• Analyze brand and channel performance to optimize sales and profitability
• Oversee the exit plan for SKUs, optimizing Open to Buy and product freshness
• Provide volume forecasting and DC projections to our partners
• Collaborate closely with our DC to maintain stock availability and efficient inventory flow
• Conduct regular site and store visits to fine-tune inventory and identify optimization opportunities
• Share insights and data trends to influence product investment decisions
• Attend brand milestones to ensure alignment with merchandise strategy
• Collaborate daily with VM and Retail partners to execute plans effectively
• Foster team growth and development at every stage
• Set clear expectations, review performance, and provide feedback using our performance framework
• Uphold COG principles and cultivate a team of passionate brand ambassadors
• Prioritize safety and well-being in alignment with our Safety Matters Framework.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• Local and Global career growth – progress your career across our Brands within the Group
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo
• Wellness support 24/7 – mental health, relationships, family + more
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.