We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Role:

• Regularly engage with equity terminals to assess operational and financial performance, aiming to enhance profitability through improved productivity and efficiency.
• Support the establishment and monitoring of terminals’ KPIs and provide insights on performance gaps.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions.
• Review annual budgets for terminals, including capital expenditure plans, and assist in securing Management approvals.
• Assess current terminal processes to identify improvement opportunities and implement best practices.
• Collaborate across departments to ensure effective management.

Requirements:

• Bachelor’s degree in a relevant field, such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2-3 years of experience in container terminal management preferred.
• Candidates with additional experience may be considered for a higher-level position.
• Strong business judgment and analytical skills.
• Intermediate proficiency in Microsoft Excel and PowerPoint.
• Basic understanding of financial statement analysis and financial modeling.
• Candidates from other industries are encouraged to apply.
• Experience in shipping or marine terminal operations is an advantage.
• Basic understanding of contract structures.

Responsibilities

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Prerequisities

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Able to read and understand English
• IT literacy will be added advantage
• Positive attitude and friendly disposition
• Good team player, and able to work independently
• Required to work on rotating shifts, weekends and Public Holidays
• Able to carry heavy load (avg 15 to 20 kg)
• Good communication and interpersonal skills

Your responsibilities include, but not limited to:

1) Responsible for conducting field (on-site) audit on outdoor cleansing activities, including safety compliance, to ensure that quality service is consistently maintained;

2) Responsible for investigating Defect Notices and propose corrective actions to Operations Executive to prevent recurrence of similar complaints;

3) Responsible to reducing recurrence lapses through continuous improvement of work methodology e.g. case studies, min 2 projects a year

4) Perform compliance audit to ensure the operation sites and company leased residential units are complying to the regulatory requirements and/or contractual obligations.

5) Participate in the deployment of special projects such as pandemic disinfection and chemical spillage post clean-up cleaning

6) Conduct QEHS briefing, with relevant multimedia content, on site to ensure worker competencies are met, to conduct monthly

7) Conduct QEHS Inspections on site to ensure compliances to in-house and regulatory requirements

Requirements

• Minimum Advance Certificate / Higher Nitec or equivalent education

• Must possess driving license class 2B and motorcycle

• Basic knowledge of Microsoft Office applications (Able to prepare simple reports)

• Applicants must be comfortable working outdoors

• Required to do night audit periodically

• Require to be on standby for ad-hoc activation for special cleaning job

• Positive attitude, willing to learn and able to work independently

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ (for Senior Executive) / 3-5 years' (for Assistant Manager) experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary
2. Expected salary
3. Notice Period

We believe that every woman deserves the royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

As a Healthcare Assistant at My Queen, you will play a vital role in providing compassionate care and support to mothers and new-born infants during their stay with us.

Job Responsibilities

Baby care duties include:

• Cleaning, bathing and changing of diapers
• Assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental/physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Working Hours

• 2x Morning shift (preferably 1 x weekday and 1 x weekend)
• 11 hours per shift (8am to 830pm inclusive of 1.5 hours of break time)

Location

Located within Oasia Hotel, Sentosa (Right beside Imbiah Station)

Salary

From $120 onwards per shift

• Subjected to experience / qualifications
• Higher hourly rates for night shifts, Weekends & Public Holidays

*The salary stated in the listing is calculated based on the employee working the minimum number of days*

Additional Information

• Basic training will be provided
• Increment of salary according to length of service
• Lunch and dinner are provided
• Uniforms are provided

Job Requirements

• Singaporean and PRs only
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.
• Relevant experience would be good
• Able to commit twice a week
• Preferably able to work on Weekends & Public Holidays

*We are looking for individuals who have graduated and demonstrate maturity*

Salary: Up to 3.8K

Location Novena

5 days office hour

Roles & Responsibilities:

• Revenue reconciliation (Non-patient billing and patient billing)

• Handle accounts receivable transaction and update receipts from debtors

• Review AR aging trial balance

• Preparation and posting of subvention receipts

• Perform bank reconciliation and cashflow projection

• Handle daily clinic cash collection (backup)

• Prepare journal and audit schedules

• Assist with other ad hoc tasks.

Requirements:

• Min Diploma in Accounting.

• Min. 5 years of relevant experience

• Proficient with Microsoft Office (Word and Excel)

• Organized and meticulous with data entry

• Good teamwork, interpersonal and communication skills

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Highlights:

• 5 days + AWS + VB
• Mechanical Engineering
• Chemical Plant
• ESH & Safety Compliance
• People & Inventory management

Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• At least Degree in Mechanical Engineering
• Minimum 5 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Strong planning, people management, analytical, and problem-solving skills

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

•Welcoming of parents and students at the respective centers.

•Assisting students with taking attendance via our Attendance Marking System (AMS).

•Assisting students with locating their classroom and amenities, such as nearest restrooms and location of our courtesy phone.

•Ensuring that aisles, walkways, and designated waiting areas are clear, clean, and safe.

•Perform any other duties and responsibilities as and when assigned by Management.

Interested candidates, please send your detailed resume, state your expected salary and availability in MS Words to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This position supports the Head of Sustainability Strategy Unit to (i) spearhead and review the sustainability strategy development and delivery of the Campus Sustainability Roadmap 2030 and its key sustainability programmes, (ii) partner faculty and administration cluster stakeholders to co-own sustainability targets and projects to reduce university’s environmental impact, and (iii) position campus sustainability communications to achieve the strategic messaging of developing sustainability best practice within higher education sector, contributing to Singapore’s sustainable development and climate agenda.

Duties & Responsibilities

• Support the Head to review the planning and implementation for the Campus Sustainability Roadmap 2030 and its key sustainability thrusts using an evidence-based approach
• Work in close collaboration across university clusters (faculties, research, education), divisions and units to achieve university sustainability targets.
• Bridge key communication gaps through dialogues on key communication and engagement platforms (e.g. Internal Circulars/Letters, NUS Sustainability emails, NUS News, events) to drive awareness and ownership of sustainability targets/projects, and improve carbon literacy to foster greater buy-in
• Promote sustainability and climate action philosophy and values within NUS and UCI family.

Qualifications

• Degree in environmental-related sciences, engineering, architecture, behavioural or social sciences
• At least 5 to 8 years experience in sustainability profession
• Excellent writing and communication skills with the ability to engage and interact effectively with all stakeholders within and outside the organisation

Responsibilities & Requirements:

• Well versed in local building projects will be an advantage.
• Strong design capability, high level of creativity and good presentation skills and project management.
• Knowledge of local authority requirements.
• Proficient in AutoCAD, Sketchup, Revit and/or ArchiCAD.
• Minimum 2 years post graduate experience.
• Master or Bachelor of Architecture equipvalent (Recognised by BOA Singapore).
• Working schedule: Mondays to Fridays, 9am-6pm.
• Location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

ESSENTIAL FUNCTIONS

• Collate and distribute mail
• Perform general clerical duties, including photocopying, scanning, and filing document
• Data Entry: Update Corpass grouping in the portal (CRM)
• Assist in resolving any administrative problems (E.g. help tracking client book if all data such as fees, company status, work progress status, etc are updated accordingly)
• Assist to assign / close tickets

REQUIREMENTS

• You should have a Diploma in Accountancy, a Degree preferably in Accountancy or a equivalent professional accounting qualifications such as ACCA, CPA.
• Pursuing or possessing an accreditation by SCTP will be an added advantage
• At least 2 years of relevant working experience preferably in the area of Singapore tax. Applicants with more than 3 or 4 years of relevant working experience in similar role, will be considered for Senior Associate level.
• Equipped with Microsoft Skills (Excel, Powerpoint, Word)
• Fluent in English communications, both verbal and written
• Proactive, and possess good analytical skills
• Demonstrate ability to problem solve, committed, and show strong resilience when faced with issues.
• A good team player and possess good interpersonal skills
• Ability to prioritize work allocated and capable of working under tight deadlines
• Meticulous, organized and methodical
• Self-motivated

Full time / Part time arrangement available (6 months contract)

Working hours 9am to 6pm (3x a week for Part Timers)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Benefit Summary:

• Central Region
• Basic up to $2400
• Full Benefits Entitlement
• Government Sector

Job Scope:

• Ensure the smooth operation of nutrition and dietary services for inpatients' meals in the hospital.
• Compiling meal orders for patients in accordance with their medical condition
• Taking note of patient's dietary requirements and ensuring that meals are dispatched to the wards timely and correctly
• Attend and tabulate patients' feedback for review and improvement

Job Requirements

• Diligent, meticulous and able to work independently in a fast paced environment
• Good communication and interpersonal skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button or email updated resume to chanel(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

MCI Career Services Pte Ltd

EA License Number: 06C2859

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

Job Requirements:

• Min Nitec and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Dispense medication and collect payment
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned

Job Requirements:

• Min N/O level and above
• No experience is required, as training wil be provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Organize and schedule meetings and calls across various time zones, coordinating the availability of both internal and external participants.
• Plan and book travel arrangements, including flights, hotels, cars, and trains, for trips within Asia and internationally (US, Europe, Middle East, and Asia), often involving multiple meetings or cities in one day.
• Process visa applications for different countries.
• Handle work permits and other status requirements for the team.
• Compile reports, presentations, and data, and maintain files, records, and correspondence for meetings.
• Ensure expense reports are submitted accurately and on time.
• Maintain and update contact information and business cards.
• Provide necessary administrative support.

Job Requirements:

• Minimum Diploma and above
• Minimum 3 years of relevant experience working in a Executive Assistant position
• Prior Sales support experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Good attitude / communication skills
• Computer literate (MS Word & Excel)
• Multi-tasking
• Invoice + quotation
• Able to work independently

Additional Company Information

Company Name : Yang City Roofing & Builders Pte Ltd

Registration No. : 201003292W

Regular Hours: Mondays – Fridays @ 9:30am to 6:30pm, Saturday @ 9:30am to 1:30pm

Location : No. 39 Woodlands Close #02-21, Mega@Woodlands Sinagpore 737856

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

The main responsibility of the Assistant Teachers are to support teachers in achieving the Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Reports to the Principal Lead Teacher and/ or Senior Teacher.

Main Duties and Responsibilities:

Assist Lead Teachers to:

• Co-teach an effective education programme for the class to meet every child's IEP.
• Brainstorm and plan activities to support students' learning
• Prepare teaching resources
• Ensure students are well supervised during contact time in the centre /classroom.
• Manage students' behavior
• Carry out recommended therapeutic interventions.
• Receive and discharge the students before and after class
• Maintain a clean, tidy, safe and conducive learning environment e.g. tidying up the classroom after class
• Supervise the Teacher Aides under their charge
• Attend workshops and in-service training
• Maintain good communication with parents and make each parent feel at ease with/ at the programme

• Non-related Diploma in any discipline

• Mature, independent, creative, flexible thinking and able to motivate children
• Good people skills
• Able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Valid First Aid Certificate
• Keen to develop professionally

Sport Retail Centre Assistant

• Working days & hours: Rotating Shift: 44 hours per week between 8am-10pm
• Salary: Basic: S$ 2,500 - 2,800 + OT + Yearly Bonus
• City Hall

Job Description:

• Day-to-Day Operations: Manage daily operations, including court bookings, retail sales and cafe services.
• Client Services: Verify client sign-ins, manage court availability, and provide excellent customer service.
• Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.
• Inventory Management: Maintain accurate inventory records of equipment and supplies.
• Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.
• Marketing Support: Assist with creating social media content to promote our services.

Job Requirement:

• Solid understanding of the sport, including equipment, techniques, and tournaments.
• Previous retail experience is preferred.
• Degree in Sports Management or equivalent experience is a plus.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description & Requirements

• Good attitude / communication skills
• Computer literate (MS Word & Excel)
• Multi-tasking
• Invoice + quotation
• Able to work independently

Additional Company Information

Company Name : Yang City Roofing & Builders Pte Ltd

Registration No. : 201003292W

Regular Hours: Mondays – Fridays @ 9:30am to 6:30pm, Saturday @ 9:30am to 1:30pm

Location : No. 39 Woodlands Close #02-21, Mega@Woodlands Sinagpore 737856

Interested candidates kindly email resume to [email protected]

• Front desk and customer service duties
• Patient registration and key in appointment
• Answering phone calls and enquiries
• Maintain and update the database
• Process invoice, payment collection and insurance claims.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years of relevant experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $3,500 to $4,000 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

Helpdesk Support:

• Provide first-level support through Freshdesk, ensuring timely and effective resolution of customer inquiries and technical issues.
• Troubleshoot and resolve system and CRM-related problems.
• Escalate complex issues to relevant technical teams when necessary.

Customer Service:

• Act as the front-line representative for customer interactions, ensuring a positive experience.
• Address customer concerns and provide solutions in a professional and courteous manner.
• Maintain up-to-date knowledge of our products and services to assist customers effectively.

Operational Support:

• Support operations within the technical business units, ensuring smooth workflows and processes.
• Assist with the implementation and maintenance of system and CRM tools.
• Collaborate with technical teams to understand operational requirements and provide necessary support.

Administrative Duties:

• Perform general administrative tasks, including documentation, reporting, and scheduling.
• Manage and organize records and databases related to customer support and operations.
• Assist in the preparation of reports and presentations for management.

Collaboration and Product Enhancement:

• Partner with business units to identify areas for product improvement and enhancement.
• Provide feedback and insights from customer interactions to help refine products and services.
• Participate in team meetings and contribute to discussions on product development and innovation.

Requirements:

Experience:

• Minimum of 2 years experience in a helpdesk support role.
• Proven experience with Freshdesk and CRM systems preferred.

Skills:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).