Job Summary:
We seek an experienced and dedicated Restaurant Manager to lead daily operations and ensure an outstanding guest experience. This role requires a strong leader with excellent organizational and communication skills to maintain the highest service standards, foster team development, and drive operational efficiency in alignment with company goals.
Key Responsibilities:
- Oversee daily restaurant operations, including opening and closing procedures, staffing, and service standards.
- Manage and support the restaurant team, including hiring, training, and scheduling staff to maintain a positive and efficient workplace.
- Ensure exceptional guest service by addressing customer inquiries, concerns, and feedback promptly and professionally.
- Work closely with the Operations Manager and GM to develop and implement policies, procedures, and promotional strategies.
- Maintain inventory and supplies, monitor costs, and minimize waste while ensuring the quality and freshness of ingredients.
- Ensure compliance with health, safety, and sanitation regulations, fostering a safe and welcoming environment.
工作職責:
- 負責店鋪的日常運營,確保運行順利。
- 監控庫存水平,進行補貨和商品陳列管理。
- 招募、培訓和管理店內員工,提升團隊士氣和工作效率。
- 確保高水平的顧客服務,解決顧客問題,提升顧客滿意度。
- 與顧客建立良好的關係,促進回頭客。
- 制定和實施銷售策略,以達成銷售目標。
- 管理店鋪預算,控制成本,確保盈利。