Cleaning Supervisor
Coordinate closely with Facility Administrator on daily operations, includes but not limited to:
ยท School support requirements
ยท Team roster and work schedule in line with school requirements
ยท Cleaning schedule and implementation
ยท Operational requirements such as supplies and equipment
KEY RESPONSIBILITIES
General Duties
ยท Supervise cleaning team leaders and team members and ensure they are equipped with the knowledge of the campus
ยท Leads the cleaning team and involves in the implementation of the processes and procedures
ยท Coordinate the cleaning team shift plan. Give appropriate instructions. Delegate tasks according to capability of staff and monitor results/outcome and give feedback.
ยท Escalate issues concerning changes in the cleaning teamโs operations, procedures, or actions that may cause business interruption.
ยท Able to use communication skills to avoid/resolve conflicts, shows empathy and diplomacy, communicates proactively. Monitor and review the morale level of the cleaning team.
ยท Develop SOPs for Cleaning Operations and coordinate the implementation.
ยท Assess and monitor the performance of the cleaning team.
ยท Report and investigate any cleaning related or unusual incidents promptly and seek advice from the Facility Manager.
ยท Assist in the evaluation and assessment of the performance of service providers
ยท Check and ensure all cleaning equipment are always in functional and good condition. Report to the Facilities Administrator if any equipment needs to be serviced or repaired.
Leadership
ยท Recommend courses/trainings which are applicable to the cleaning team to improve the effectiveness and efficiency of the operations
ยท Addresses issues in constructive way, leading through information and objectives
ยท Motivates and recognize subordinates, drives and communicates department strategy
ยท Foster innovation for overall improvement
Health and Safety
ยท Maintain safe and clean working environment
ยท Conduct routine safety inspections
ยท Perform daily checks and inspections on campus ensuring all cleaning expectations are met
ยท Ensure service providers engaged comply with the safety regulations, e.g. landscaping and pest control
ยท Arrange and give sufficient health and safety related trainings and guidance to the cleaning team
ยท Liaise with authorities as and when necessary, e.g. NEA
Administrative Duties
ยท Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages
ยท Ensure proper documentation and records are maintained including but not limited to service/breakdown log, occurrence and incident reports and staff training records and instruction logs.
Others
ยท Perform other tasks and projects assigned by the Facility Manager
JOB REQUIREMENTS
ยท Prior experience in administration role
ยท Proficient in Microsoft Office applications
ยท Service oriented attitude
ยท Good team player
ยท Initiative and proactive