• Oversee daily operations of the restaurant, ensuring smooth service flow and resolving any operational issues.
• Manage opening and closing procedures, including cash handling and inventory checks.
• Ensure compliance with health, safety, and sanitation regulations.
• Address customer inquiries, complaints, and special requests professionally.
• Manage inventory, including food ingredients, supplies, and equipment specific to Japanese steamboat cuisine.
• Monitor daily, weekly, and monthly sales performance and create reports for higher management.
• Gather customer feedback and make improvements to the dining experience based on their preferences.

Requirement:

• Knowledge of traditional Japanese steamboat dishes and service style is often a plus.
• Strong customer service skills with the ability to resolve complaints, manage special requests, and ensure an excellent dining experience.
• Effective leadership skills to inspire and manage a diverse team, including chefs, waitstaff, and kitchen crew.
• Knowledge of local health and safety regulations, with a commitment to maintaining a clean, safe, and compliant restaurant environment.

Role:

Site Executive (Supervisor / Safety Orientation Course)

• Salary: S$2,500 – S$2,800
• Working Hours: 5.5 Days Monday to Friday: 8am to 5pm, Saturday 8am to 12pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Safety Orientations Course (Working in Power Plant and Construction)
• Supervise Work at Height Course (preferred)
• Supervise Metal Scaffold Erection (at least 1 years scaffolding experience)
• Knowledge of erecting and dismantling scaffolding, maintenance
• Knowledge of WSH Scaffolding Regulations and Requirements (preferred)

Job scope

To act as the primary contact person for liaising and coordinating with internal and external parties ensuring waste collection requirements at customer site are complied.

Work closely with customer site operations day coordinators to understand their requirements and seek clarifications if needed.

Responsible for project management of new and existing projects, liaison with customers on their specifications and schedules. To ensure that the company meets all customers’ requirements.

To ensure site’s risks and issues are being tracked and mitigated/resolved.

To manage the workers/sub-con workers at project work site and inform Project Manager if there is any issue regarding to the workers or the work.

Assist the Project Manager to manage customer care program. To monitor customer satisfaction, complaints, changes in customer’s people, equipment, processes, materials used and business strategy.

To ensure all Company personnel adhere to the safety, Environmental and Health policies and requirements.

Review the Company personnel work activity and review their JSRA.

To train workers on new job/job sites requirements and the use of any new equipment.

To fetch workers to and from sites.

To fetch workers to complete the task in the event of emergency activation. (after office hours)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Description

We’re looking for fun, driven and feisty people who LOVES getting things done the right way. We prefer smiles to graph. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

• Be the Leader: Step up and provide exceptional operational leadership that aligns with our brand standards and service framework. You'll be the go-to person when any member of the HOD team is not around, ensuring the club never skips a beat.
• Master of Keys: Take charge of the keys and ensure they are safe and sound. After all, you're the key to unlocking our club's success!
• Keep the Communication Flowing: Regularly communicate with the HOD team, updating them on any issues that arise during club operations. Your effective communication skills will keep everyone in the loop, making sure nothing falls through the cracks.
• Be the Fixer: Spot any issues or faults that require a technical fix and report them promptly. Your keen eye will help us maintain top-notch facilities for our members.
• Warm and Welcoming: Ensure all interactions with our members are warm and friendly. Answer queries, handle feedback like a pro, and create an environment that makes everyone feel at home.
• Cleanliness Champion: Maintain the highest standards of cleanliness throughout the studios, changerooms, and common areas. A clean and inviting club is essential for creating a positive atmosphere.
• Inventory Guru: Keep a close eye on our stock and conduct regular counts to ensure everything is in order. From equipment to supplies, you'll ensure we never run out of what we need to keep our club buzzing.
• Safety First: Create a safe and healthy environment for our members and team members alike. Your commitment to safety will ensure everyone feels secure and can focus on their fitness journey.
• Surprise and Delight: We believe in going the extra mile, especially when it's unexpected. Find creative ways to give that little bit extra to our members, creating memorable moments that will keep them coming back for more

Some stuff that will help you get the job:

• At least two-years experience
• Experience in customer service and answering feedback and complaints
• Experience in operations and/or safety is a plus point
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Position title: Site Supervisor

Working Location: Islandwide (depends on site project, Company provide lorry)

Office Location: KAKI BUKIT

Working Days: 6-days work week (off 4 days a month)

Working hours : 8am-7pm

Salary : $3000 - $3800

Responsibilities:

Purchase material

Monitor the progress of the site

Arrange & Organize work schedule

Do not have to go to the office in the morning- directly to the site, need to bring workers to site.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

If you are looking to expand your career in Manufacturing and Operations field, Emerson has an excellent opportunity for you! We are seeking a Senior / Manufacturing Supervisor who can facilitate optimizing processes for warehouse operations and productivity improvements through initiatives.

In this Role, Your Responsibilities Will Be:

· Lead all aspects of Production Operations to fulfill customer orders on time.

· Improve processes within Production to reduce waste and lead time.

· Drives Continual Improvement Initiatives to ensure Zero-defect system and Eliminate workflow interruptions.

· Accountable for inventory accuracy in Production WIP and Finished goods.

· Drive efficiency and speed improvement for Production and Material flow processes through digitalization and automation initiatives.

· Backup for Production Supervisors to implement accurate and timely completion of work orders.

· Responsible for maintaining high safety and 5S standards.

· Ensure compliance of workplace safety rules, including but not limited to the usage of personal protective equipment, if provided to you, while working; not involved in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.

Who You Are:

You show a tremendous amount of initiative in tough situations; are outstanding at spotting and seizing opportunities. You always keep the end in sight; put in extra effort to meet deadlines. You model and encourage the expression of diverse ideas and opinions. You get the most out of available resources and secures rare resources others can’t get.

For This Role, You Will Need:

· Minimum 3 years of working experience in a manufacturing and warehousing companies.

· Great teammate who can collaborate with other functional teams to get results and meet business goals.

· A person with good communication and problem-solving skills.

Preferred Qualifications that Set You Apart:

· Degree/Diploma or equivalent experience in Manufacturing, Production, Mechanical or Electrical Engineering or any related field.

· Knowledge of Lean, SPC tools or Oracle business system will be an advantage.

Please submit your application on or before 27 October 2024.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Oversee the daily operations of the AP function.
• Guide the AP team to ensure accurate, efficient, and timely processing of invoices and payments, as well as the resolution of payment discrepancies.
• Ensure the function adheres to the deadlines set by the finance department.

Requirements:

• Diploma in Accounting or equivalent.
• At least 4 years of AP experience in F&B industry.
• Strong understanding of AP processes and related accounting principles.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities include:
-Assist in daily operations
-Ensure that the places and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Plan, organize and arrange daily construction activities.

• Supervise the direct workers and to give instruction to the sub-contractors.

• Coordinate with land surveyors and sub-contractors on all setting out works.

• Liaise with QP(S) representative regarding standard of workmanship. To check if the works are carried out strictly in compliance with the contract specifications and requirements for the purpose of general quality control.

• Liaise with QP(S) representative for inspection of site works.

• Organize and supervise house-keeping and safety implementation.

• Control material wastage and unproductive deployment of workers.

• Report daily manpower and machinery to the Project Manager.

• Follow up and ensure environmental, safety and health policy compliance.

• Follow up and implement logistic planning set out by Planning Manager

Requirements

· Diploma/Degree holder in Construction/Building or related discipline.

· Minimum 5 years experience from Contruction background.

· Positive personality and good team player.

· Meticulous and responsible.

. Able to multi task and work in tight schedules

Responsibilities:

• Assist site manager/project manager in supervising daily activities on the construction site, ensuring that work is carried out efficiently and according to project plans and schedules.
• Monitor and track the progress of civil and structural work to ensure adherence to project timeline.
• Ensure compliance with safety regulations and enforce safety protocols.
• Ensure that civil and structural construction activities comply with environmental regulations and permits.
• Supervise and coordinate the activities of construction workers, subcontractors, and vendors involved in the installation process.
• Oversee daily site operations to ensure work is completed efficiently and on schedule.
• Assist in development and implementing of civil and structural construction plans, schedules and budgets.

Requirements:

• Good interpersonal and communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Able to work well under pressure in a fast-paced environment.
• Fresh graduates are welcome to apply
• 6 days’ work week

About Us:

We pride ourselves on our exceptional customer service and high standards of beauty treatments. We are seeking a talented and experienced Beautician Supervisor to lead our team.

Job Description:

As a Beautician Supervisor, you will play a crucial role in managing and overseeing the daily operations. Your primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.

Key Responsibilities:

• Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
• Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
• Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
• Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
• Address and resolve customer complaints and concerns professionally and efficiently.
• Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
• Assist in developing promotional strategies to attract new clients and retain existing ones.
• Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
• Maintain accurate records of sales, expenses, and staff performance.
• Foster a positive and motivating work environment, encouraging teamwork and professional growth.

Qualifications:

• Proven experience as a beautician, with a minimum of 3 years in a supervisory role.
• Strong knowledge of beauty treatments, products, and techniques.
• Excellent leadership and interpersonal skills.
• Exceptional customer service and communication abilities.
• Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Relevant certifications in cosmetology or beauty therapy.

Benefits:

• Competitive salary and performance-based bonuses.
• Professional development and training opportunities.
• Employee discounts on salon services and products.
• A positive and supportive work environment.
• Opportunities for career growth and advancement.

We are expanding and immediate position(s) are available!

If you have experience and the drive to join us, please

• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.

Job Description:

• To plan and coordinate the daily workflow in the section
• To ensure that all machines in the section are functioning in good condition and operate at full capacity
• To lead a team of shift leaders and technicians to achieve the section's objectives
• Lead the Chemical Process Operation to ensure all KPIs requirement (OTD, Quality, Cost) are met
• Manage and develop production staffs to achieve established goals of safety, environmental performance, production volume, quality, service and cost
• Ensure production employees are oriented and trained
• Ensure expectations on production yield, quality, utilisation and cost reduction are met consistently
• To carry out the daily routine such as manpower arrangement, overtime planning, resources planning
• Develop and implement continuous improvement within departmental employees' performance through regular feedback, coaching and training
• Manage/audit/liaise with customer/auditor to achieve quality and risk management requirements
• Key control in production consumable inventory management
• Responsible for monitoring and assessing hazardous and unsafe situation and developing measures to assure personnel safety
• All other tasks assigned

Job Requirements:

• Diploma/A level Equivalent
• At least 2 years experience in supervision job
• Proficient in Microsoft Office
• Have strong initiative, leadership and interpersonal skills

BENEFITS (HKS)

- 5 Days work per week

- 44 hours weekly (OT & Off in lieu compensation)

- Outlet monthly sales incentive

- Referral Fee (Up to $3000/-) *

- Uniform provided

- Career Growth Opportunities

- Employee discount of 25%

- Birthday treat for 2pax (Worth up to $150)

- Leave Benefits

- Medical Benefits

RESPONSIBILITIES AND MEANS

· Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.

· Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.

· Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.

· Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.

· Accurately measuring meal ingredients for the recipes.

· Receiving deliveries and verifying that all ordered items have been delivered and are of good quality.

· Assisting with the unloading of delivered food supplies.

· Assisting supervisor in inventory duties

· Performing basic cleaning duties and ensuring that work stations and kitchen are properly sanitised to meet HACCP standards

· Plating and presenting meal items as per sections required

· To be responsible for completing food preparations for your section

· To ensure minimum kitchen wastage.

· To monitor stock movement and be responsible in preparing ordering list for the supervisors in charge

· To ensure knowledge of the product is maintained and communicated to all relevant personnel.

· To learn and record skills and recipes from other members of the department

BENEFITS

- 5 Days work per week

- 44 hours weekly (OT & Off in lieu compensation)

- Outlet monthly sales incentive

- Referral Fee (Up to $3000/-) *

- Uniform provided

- Career Growth Opportunities

- Employee discount of 25%

- Birthday treat for 2pax (Worth up to $150)

- Leave Benefits

- Medical Benefits

RESPONSIBILITIES AND MEANS

· Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.

· Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.

· Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.

· Accurately measuring meal ingredients for the recipes.

· Receiving deliveries and verifying that all ordered items have been delivered and are of good quality.

· Assisting with the unloading of delivered food supplies.

· Assisting supervisor in inventory duties

· Performing basic cleaning duties and ensuring that work stations and kitchen are properly sanitised to meet HACCP standards

· Plating and presenting meal items as per sections required

· To be responsible for completing food preparations for your section

· To ensure minimum kitchen wastage.

· To monitor stock movement and be responsible in preparing ordering list for the supervisors in charge

· To ensure knowledge of the product is maintained and communicated to all relevant personnel.

· To learn and record skills and recipes from other members of the department

· Prepare the meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.

· Managing and training any demi-chef de parties or commis working with you

· Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety

· Monitoring portion and waste control to maintain profit margins

Our client is a global solution provider in the railway transport industry.

Duration: 11 months (Renewable subject to project)

Role: Lifting Supervisor
Working Location: Bukit Panjang
Working Hours: Mon – Sat: 9am – 6pm on normal day (no lifting); 6pm – 6am lifting days
(Require working on weekend night shift during the week of lifting execution. 2 – 3 weekends per month.)
Salary: Up to $4.5k

Purpose of the Job:
The Lifting Engineer is responsible to assist the lifting engineer to perform all lifting related activities inclusively Pre & Post Lifting vehicle preparation and execution of lifting work on the ECX, NCX1 and NCX2 APM vehicle.

Key Responsibilities:

• Implement & execute the lifting process and ensuring all lifting documentation readiness in proper order.
• To coordinate and arrange periodic lifting gears/tools inspection with the subcontractor/customer.
• To coordinate and conduct lifting resources planning (internally & externally with contractor)
• To coordinate and organise delivery meeting with the manufacturer and operator to harmonize the delivery handshake.
• To coordinate and organise lifting meeting with the customer and operator to harmonize the onsite lifting arrangement.
• To conduct safety assessment & discussion with EHS team (safety) for any latest safety policy and implement the safety requirement when needed.
• To periodically monitor and implement any procedural changes according to the local authority requirement/regulation updates.
• To periodically monitor and execute the lifting work improvement at lifting site inclusive all facilities/tools.
• To prepare and update the lifting procedure, delivery methods and to ensure that all the vehicle history book/ vehicle documents are clearly written and verified by the customer before the commencement of the work
• To organise/attend customer meeting and/or presenting the delivery and lifting plan.
• To prepare risk assessment prior work commencement
• May require to be present at port for port lifting readiness review and witnessing of the lifting is safely conducted.

Relevant experience required:

• Typically, minimum 1 – 3 years relevant experience, preferably with similar LRT/MRT lifting or cargo lifting background at depot or port environment.
• Work at Height (WAH) qualified

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/9439

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Survey Experience Supervisor /Team Leader (Establishment)

• Salary: S$4,000Work duration: till Dec 2024 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment
• Work location: Clarke Quay / Novena (work in office)
• Able to start work immediately or within 1 month notice period

Job Scope:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6947

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company profile

GYUKATSU KYOTO KATSUGYU IS HIRING!

Summary and Benefits

• Salary: $2,200 - $2,900 (Will be based on experience and position)
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program

ROLE & RESPONSIBILITIES

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties

Service Crew

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met.
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences.
• Strives to provide excellent quality service to all guests.
• Takes guest orders and serves without unnecessary delay.
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies.
• Clears and resets counters or tables.
• Ensures all glasses are well polished.
• Assists in stock inventory and maintains an accurate inventory record.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Must be comfortable working on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

BENEFITS

- Outlet monthly sales incentive

- 5 Days work per week

- 44 hours weekly (OT & Off in lieu compensation)

- Spilt Shift allowance up to $150 monthly *

- Referral Fee (Up to $3000/-) *

- Uniform provided

- Career Growth Opportunities

- Employee discount of 25%

- Birthday treat for 2pax (Worth up to $150)

- Leave Benefits

- Medical Benefits

RESPONSIBILITIES AND MEANS

• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guest with table reservation.

• Assist guest while seating.

• Ensure guest are serviced within specified time.

• Has a good knowledge of menu and presentation standards.

• Able to answer any questions regarding menu and assist with menu selections.

• Able to anticipate any unexpected guest need and reacts promptly and tactfully.

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

• Serve food courses and beverages to guests.

• Set tables according to type of event and service standards.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Check with guests to ensure satisfaction with each food course and beverages.

• Responsible for clearing, collecting and returning food and beverage items to proper area.

• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Job Description:

• Adhere to and maintain service sequences execution as per outlet’s SOP.
• Acquires guests’ feedback to assist the Operations Manager in identifying shortfalls and strategize areas of improvement.
• Assisting the outlet’s management by following up on relevant pending operational needs pertaining to stock control, HR matters and FFE.
• Provide support to ensure end of shift Daily Sales Report and cashier reconciliation are done and reported accurately in line with company policies and procedures.
• Liaising with the Operations Manager to ensure that OJT assigned is carried out accordingly and timely aligned with HR OJT’s procedures.
• Ensure trainees are trained on various job tasks as specified in accordance to outlet’s operational needs and demands.
• Provide a fair and just assessment of trainee’s OJT performance to Operations Manager.
• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Supporting all new company’s policy & procedures that has been released by ensuring that all other staff are kept updated.
• Supporting the Operations Manager by ensuring all disputes and disciplinary actions are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Supporting the Operations Manager in monitoring team member scheduling to maintain labour cost as per budget.
• Ensures event requirements delegated by Operations Managers are met and all issues are reported immediately.
• When assigned; attend EO meeting and ensures timely operational plans and necessary liaison is made in expediting the event’s requirements.
• Coordinate with senior team members on manpower requirement and requisition if any.
• Ensure sales transactions are carried out accurately and in accordance to company’s policies and procedures.
• Ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Conduct periodical checks of the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in SUPERVISOR

· Preferably years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

JOB SCOPE

Overview

To ensure specific rooms are ready and inspected for on day’s VIP and groups’ arrival by stipulated time and investigates complaints regarding housekeeping service and equipment and taking corrective action for service recovery.

Job Responsibilities

• Assign Team Members with duties and inspect work for conformance to prescribe standards of cleanliness.
• Supervise, train, support and monitor Team Members.
• Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate use and maintenance of equipment.
• Evaluate records to forecast department’s manpower requirements.
• Advise manager and front office Team Members on rooms’ status.
• Screen job applicants, hire new employees and recommend promotions, transfers, and dismissals.
• Coach and counsel Team Members on work performance.
• Ensure clear and effective communication between housekeeping and other departments.
• Report all work orders to facilities for rectifications.
• Approach all encounters with guests and Team Members in a friendly, service-oriented manner.
• Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations.

JOB REQUIREMENTS

• Minimum Diploma in education.
• Minimum 1 year experience in housekeeping.
• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements.
• Strong leadership skills to teach and manage Team Members.
• Ability to work both independently and in a Team.
• Ability to obtain and supervise the use of equipment and materials needed.