Company: Doctor Clean Pte Ltd

Location: Singapore

Working Hours:

• Shift options: 8am to 8pm or 10am to 10pm
• 2 break time each day
• 5-day work week

Compensation:

• Salary Range: $1,900 - $2,100 (with potential for additional benefits based on experience)
• For foreign applicants: A separate package inclusive of accommodation allowance and transportation will be provided.

Job Description:
Doctor Clean Pte Ltd is looking for a dependable and diligent Restaurant Helper to join our team. The ideal candidate will assist in maintaining cleanliness and efficiency in a restaurant setting, ensuring a comfortable experience for all customers. This role requires punctuality, physical fitness, and effective communication skills in English.

Responsibilities:

• Clear tables promptly after customers leave
• Dishwashing duties as needed
• Regular mopping, sweeping, and upkeep of restaurant areas
• Cleaning and sanitizing of restroom facilities
• Assisting with order taking and serving food to customers

Requirements:

• Must be physically fit and able to handle tasks that involve lifting and moving heavy items
• Good time management and punctuality
• Proficient in English to communicate with customers and team members effectively

Benefits:

• 2 meals provided daily during shifts
• A friendly and team-oriented work environment

If you are a hard-working and reliable individual interested in joining a team that values quality and service, we encourage you to apply!

-Oversees various aspects of construction project

-Including planning, times schedule

-Communication-Acting as liaison between stakeholders, including clients, contractors and regulatory agencies, to ensure effective

-Risk Management- Identifying potential risks and implementing

- Problem solving

-Safety and Compliance- Ensure site safety by enforcing compliance with safety regulations.

Job Description & Requirements

• Mixing, preparing and baking bread and pastries.
• Opening the bakery every morning.
• Arranging the display case in an appealing manner.
• Ordering more supplies.
• Crafting and creating new and exciting baked goods.
• Ensuring all baked goods are completed on time for opening.
• Ability to read and follow recipes.
• Baking.
• Good organizational skills.
• Must be able to adhere to health and safety regulations.
• Ability to meet strict deadlines.
• Creativity in crafting new pastries.

Job Summary:The Assistant Manager will assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of quality, cleanliness, and efficiency. This position requires strong leadership skills, attention to detail, and the ability to effectively communicate and collaborate with team members.

Key Responsibilities:

1. Team Leadership: Support the Restaurant Manager in leading and motivating the restaurant team to achieve performance goals and deliver outstanding service.
2. Operations Management: Assist in managing day-to-day operations, including opening and closing procedures, inventory control, scheduling, and ensuring compliance with company policies and procedures.
3. Customer Service: Interact with customers to ensure satisfaction, address concerns, and resolve any issues in a timely and professional manner.
4. Training and Development: Support training initiatives for new and existing staff members, ensuring they have the knowledge and skills necessary to perform their roles effectively.
5. Financial Management: Assist in managing expenses, labor costs, and inventory levels to achieve financial targets and maximize profitability.
6. Quality Control: Monitor food quality, presentation, and adherence to safety and sanitation standards, taking corrective action as needed.
7. Problem-Solving: Address operational challenges and resolve conflicts or issues that arise during shifts, maintaining a positive and solutions-oriented approach.
8. Sales and Marketing Support: Assist in implementing marketing strategies, promotions, and initiatives to drive sales and attract new customers.
9. Communication: Maintain clear and open communication with staff, management, and other departments to ensure a cohesive and collaborative work environment.
10. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations, as well as company policies and procedures

Requirement :
* Proven experience as Supervisor or similar role
* Organizational and leadership abilities
* Communication and interpersonal skills
* Self-motivated with a results-driven approach
* Problem-solving skills

Roles and responsibilities:
* Set daily/weekly/monthly objectives and communicate them to employees
* Organize workflow by assigning responsibilities and preparing schedules
* Oversee and coach employees
* Identify issues in efficiency and suggest improvements
* Enforce strict safety guidelines and company standards

• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

• Oversee the service of the Bar and maintain overall responsibility for beverage service throughout the Hotel.
• Plan and implement systems to maximize sales and revenue.
• Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring.
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation.
• Develop and maintain professional relationships with internal and external customers.
• Ensure the bar area and behind the bar are kept clean and tidy at all times and in accordance to specified standards.
• Ensure all equipment is kept clean and tidy and in good working condition

Requirements:

• At least 3 years of working experience in the related field is required for this position.
• Able to lead and motivate the team.
• Good interpersonal skills.
• Possess Food Hygiene Certificate

Job Duties

• Able to plan and make necessary arrangements for specific jobs given
• To conduct quality checks on work done by workers
• To oversee daily operations at site
• Ensuring that all workers comply with all safety measures required
• Liaise with main contractor and coordinator with regards to all matter pertaining to the project
• Responsible for the upkeep of documentation on project matters
• Submission of daily reports to coordinator and as built drawings upon completion

Job Requirements

• With at least 5 years of relevant site supervision experience especially with RC works, Dwall, canal and road diversions
• Possess required BCSS/Work at Height Assessor / Supervisor certifications
• Lifting Supervisor certificate an advantage
• Registered Earthwork Supervisor certificate an advantage
• Supervise Confined Space Work certificate an advantage
• Have initiative and responsible at work
• Conversant with key plans/technical drawings

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Oversee the daily operations of the AP function.
• Guide the AP team to ensure accurate, efficient, and timely processing of invoices and payments, as well as the resolution of payment discrepancies.
• Ensure the function adheres to the deadlines set by the finance department.

Requirements:

• Diploma in Accounting or equivalent.
• At least 4 years of AP experience in F&B industry.
• Strong understanding of AP processes and related accounting principles.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a design and build construction service provider with an in-house multi-disciplinary design consultancy capability led by a dedicated team of professionals to undertake building, civil engineering, and infrastructure projects. They are hiring for a M&E Supervisor and will like to invite suitable candidates to send your detailed resume to [email protected]

M&E Supervisor

Purpose and Scope

• Responsible for M&E works such as ACMV, Electrical, Plumbing and Sanitary etc

Key Roles and Responsibilities

• Review project specifications and technical clarifications
• Coordinate with Engineers and Architects, and perform site supervision and co-ordination of M&E works
• Review all M&E shop drawings from design team and submit to consultant

Qualification, Skills and Experience

• NTC/ Diploma in Electrical/ Mechanical Engineering or its equivalent
• Minimum 3 - 8 years’ relevant experience in construction industry
• Possess M&E Coordination Certificate or CoreTrade Supervisor for M&E
• Only Singaporean

Position Overview:

As a Executive Supervisor Housekeeper you will be responsible for daily cleaning and overseeing the cleanliness of guest rooms assigned to you in accordance with our guidelines and SOPs. You will report directly to the Room and Building Operations Manager. Apart from cleaning, you will also perform audits of vacant rooms and buildings under management.

Key Responsibilities:

1. Cleaning and Stocktake

- Perform room cleaning and inspections as assigned.

- Maintain cleanliness according to Heritage Collection’s in-house standards.

- Promptly report any instances of lost or damaged linen, furniture, fixtures, equipment, or maintenance issues

- Assist with urgent guest requests regarding room maintenance during the night shift.

- Conduct linen inventory count

- Sort, tally, and record the quantity of clean and dirty linen

- Inspect laundry returned by our laundry vendor to confirm their cleanliness and usability condition.

- Fulfill any additional tasks as delegated.

2. Inspection and Maintenance:

- Conduct routine inspections of vacant guest rooms, public spaces, and other facilities to assess cleanliness, maintenance requirements, and adherence to brand standards.

- Identify and document any maintenance issues, such as broken fixtures, faulty equipment, or areas needing repairs.

- Prioritize and coordinate maintenance tasks with relevant departments to ensure prompt resolution.

3. Ad Hoc Duties:

- Follow strict SOPs to assist guests who may did not bring their keycards or retrieve their mobile key

- Respond to emergency situations (for example false alarm fire alarms) following established procedures and protocols.

4. Communication and Collaboration:

- Communicate pertinent information to the day shift team for a smooth transition of operations.

- Collaborate with the day shift housekeeping department to manage room inventory, ensuring accurate status and availability.

5. Physical fitness

- You are required to move between buildings at night to perform your tasks and attend to guests requests. You must be fit and like being on the go.

Qualifications and Skills:

- Diploma or equivalent in a relevant field

- Previous experience in a hotel housekeeping or night duty role is preferred.

- Excellent interpersonal and communication skills to provide exceptional customer service and collaborate with team members.

- Ability to handle multiple tasks and prioritize responsibilities

- Strong problem-solving and decision-making abilities.

- Knowledge of hotel operations, policies, and industry standards.

- Ability to work overnight shifts, weekends, and holidays as required.

Position: Gantry Site Supervisor

Working Hours & Days: 4 Days per week, 12 hours shift from 7am to 7pm or 7pm to 7am rotating shift. Currently the 4 days shift is spread from Monday to Saturday, 2 days off. Sunday is rotating standby.

Salary: $2400 -$2700

Address: Bedok , (traveling to Site)

Job scope:

• Perform comprehensive maintenance for system and site supervision / hands on when required
• Perform troubleshooting and devise resolution when issues or faults arises
• Supervise contractors on safety and work related tasks
• Prepare reports for jobs done
• Any other job related tasks assigned by Engineer/Shift Engineer

Requirements:

• Higher Nitec or Nitec in Mechatronics, Electrical or Electronics
• Willing to work at height on outdoor public road
• Experience in site supervision and electrical and electronic works.
• Proficient in basic Microsoft system
• Possess Singapore Class 3 driving license
• Understand in Mechanical/Electrical/Electronic system

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

Reporting to the Fleet Operations Manager, you will plan, manage, and track tasks assigned to our mid shift (4PM to 1AM) fleet operations team, partners, and vendors. The tasks will comprise vehicle maintenance and vehicle movement, as well as inventory management responsibilities. Your primary mission will be to keep the GetGo fleet operational and in good condition for our users. You will also be responsible for the development and nurturing of a high performing Fleet Operations Team (Mid) that is able to deliver the required business targets.

Day to Day Activities

• Plan, document, and communicate daily duties for the Fleet Operations Team (Mid)
• Conduct service audits and support both internal and external teams through training and briefings to control quality of jobs completed
• Prepare shift reports to ensure that assigned tasks are completed within a given time frame in accordance with the agreed service level agreement (SLA)
• Coordinate business critical operations such as accidents and vehicle breakdowns through cross-departmental liaising
• Ensure all data captured in various tracking systems are up to date and accurate and where required, rectify data that does not tally
• Consolidate and provide feedback to support recommendations to improve operational efficiency and quality
• Manage and coach a team of individuals to achieve the required business targets
• Support the wider Fleet Operations Team in administrative duties
• Perform other duties or tasks as required by the team

Who We Are Looking For

• Minimum three (3) years of experience leading a ground operations team in the logistic, automotive, aviation, maritime, or government sector
• Familiar with Singapore roads
• Driven and energetic team player, meticulous, responsible, and punctual
• Must possess a valid Class 3/3A driving license and be comfortable driving various types of vehicles (e.g. Sedan, MPV, SUV, Van etc.)
• Strong knowledge of Microsoft Excel and/or Google Sheet is required
• Excellent communication and interpersonal skills
• Comfortable working on weekends and public holidays

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Job Location : Orchard

Working Hours : Morning (9:30am - 6:30pm ) & Afternoon ( 12:30 - 9:30pm) ; 5 days work week inclusive weekends and public holidays

Benefits: Basic + Allowances+ AWS + Variable bonuses

Duties and Responsibilities – Retail Advisor

Sales Operation and Customer Service

1. Attend to customers individually, provide latest information and advice on fashion / product trends, wardrobe-coordination, usage of products, etc. Practice complementary sale (ie., recommend tie to go with shirt).

2. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company, employing a consistently high level of service.

3. Maintain and update data bank of regular customers, ensure effective and systematic customer data resource system. Know the customers by their names and their shopping interests.

4. Handle and resolve customers’ feedback / complaints; feedback to manager/s on customer’s comments.

5. Provide support in the following areas:-

· Cashiering duties

· Stock control

· Housekeeping

· Merchandise display

· Security measures on the sales floor

· Market information, customer feedback to superiors

· Sales administrative procedures

· Online store sales operation

· Digital marketing

Merchandising and Market Information

6. Display merchandise according to theme or concept from A&P department.

7. Advice and feedback on display locations and fixtures to maximize visual impact; also, to feedback on point-of-sale, posters and publicity on the effectiveness of A&P programs.

Control of Stock Level

8. Conduct physical stock-take; check stock daily on the shelves and in the stock-room; replenish fast-moving stock, report on out-of-stocks, slow/fast moving stock; return damaged/soiled merchandise.

9. Check price-tags.

Staff Management

10. Provide OJT (Mentorship) and train retail staff and promoters on the following :-

· provision of quality service to customers

· selling techniques and merchandise knowledge

· behave according to business etiquettes and standards set by the company

· POS training

· abide by company’s grooming standards

· adhere to company policies, rules and regulations

Safety & Security

11. Monitor and control changing-room procedures.

12. Ensure that retail staff and promoters observe safety and security procedures.

13. Report any shoplifting case and/or suspicious characters to superior or security personnel.

Housekeeping

14. Ensure that sales area, showcases and fixtures are always clean and tidy; ensure that products on display are clean and tidy.

Administrative Procedures

16. Daily sales records.

17. Monitor / check staff attendance against duty rosters

18. Any other job-related duties as and when assigned by the company.

Job Descriptions

• Prepare mise en place according to kitchen standards
• Prepare food orders according to recipes
• Minimise wastage and spoilage of ingredients
• Maintain excellent hygiene standards
• Follow SOPs and safety precautions
• Other ad hoc duties assigned

Job Requirements

• Minimum 2 years of working experience in restaurant or hospitality industries
• Possess Basic Food Hygiene Certificate
• Meticulous, team player with a positive attitude
• Passion for food, creative & result-orientated
• 5.5 days work/ week

Benefits

• $400 medical reimbursement per year
• T shirt
• Staff meal

Working Hours

• 5.5 days work / week

Job Descriptions

• As a Chef De Rang, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A Chef De Rang should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The Chef De Rang will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A Chef De Rang is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Job Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with 1-2 years of experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Willing to work shifts, weekends and public holidays.

Working Hours

• 5 days

• Responsible for part of the accounts processing, to ensure the accuracy of accounting data
• Control the quality of accounting and reporting
• Docking business sector, for the business sector to provide a variety of financial solutions
• Combing financial and business processes, for the business sector to provide process optimization and support
• Other work assigned by the supervisor

Qualifications

• Bachelor degree or above, major in finance and economics is preferred; CPA ACCA is preferred; More than 6 years of financial work experience and more than 3 years of accounting related experience, familiar with accounting standards, accounting firm audit experience is preferred, experience in the TMT companies is preferred;
• Solid financial theory and practice, excellent professional skills, effectively provide business financial decision-making support
• Good resistance to pressure, curiosity and spirit of exploration of the business, with strong self-driven, good logical thinking and excellent communication skills
• Both English and mandarin Chinese can be used as daily working languages
• Singaporeans preferred

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Senior Supervisor!

Job Description:

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manger immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Ensure that the Waiters and Waitresses in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Perform miscellaneous job-related duties as assigned.

Job Requirements:

• Ability to communicate in English
• Able to work in a tea environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Benefits

• 5 day work week

Responsibilities

• Supervise daily production operations
• Organise materials and supplies for daily operations
• Forecast production requirements

Requirements

• O Levels or equivalent
• Experience in food production and handling
• 2 years relevant experience
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

• Oversee the service of the Bar and maintain overall responsibility for beverage service throughout the Hotel.
• Plan and implement systems to maximize sales and revenue.
• Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring.
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation.
• Develop and maintain professional relationships with internal and external customers.
• Ensure the bar area and behind the bar are kept clean and tidy at all times and in accordance to specified standards.
• Ensure all equipment is kept clean and tidy and in good working condition

Requirements:

• At least 2 years of working experience in the related field is required for this position.
• Able to lead and motivate the team.
• Good interpersonal skills.
• Possess Food Hygiene Certificate

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

In this role, you shall be a key person of the bar, leading the team to serve beverages promptly.

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Assist with food service when requested by a Duty Manager
• Carry out all preparations before service as specified
• Keep the wine dispense area clean and to the agreed standard throughout the shift
• Be familiar with all the bar storage locations

To succeed in the role, you shall have:

• Excellent knowledge of in mixing, garnishing and serving drinks
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean

• Provide supervision and inspection to ensure that the Contractor(s) comply with Authority's and agencies' requirements
• Supervise all works, permanent & temporary, including Civil and architectural works, sewerage, drainage, irrigation, commuter facilities, road works, trial trenches and utilities diversion
• Coordinate with contractor(s) and relevant agencies/site partners for the work
• Supervise fabrication of precast concrete and steel structural elements both on site & off site
• Supervise lifting operations to erect precast concrete elements
• Inspect and assist in issuance of E-Token for soil disposal
• Review & supervise safety, environmental and health matters
• Supervise installation and monitoring of instrumentation
• Verify & check quantity of work done for progress payment
• Provide other services required
• Assist in operating of Project Monitoring Control Centre ( PMCC )

Requirements

• Min Diploma in Civil/Structural discipline or National Certificate in Construction Supervision (NCCS)
• Site/work safety certifications would be an advantage
• Contractor site work experience would be an advantage
• Min 3 years of experience in road works / LTA projects / tunnel / viaduct / flyover

Responsibility:

• Implement local laws and regulations, group control requirements and the company’s various financial fund management systems, carry out work legally and compliantly.
• Responsible for the implementation of accounting, budget, taxation and fund management work.
• Responsible for liaising with competent authorities, maintaining external public relations, and coordinating related matters.
• Report works to director supervisors, make suggestions and provide support for their decision-making, be responsible for communicating and coordinating with the group, and complete work according to group requirements task.
• Responsible for financial team building and personnel training.
• Liaising and communicating effectively with the headquarters team in China, executing tasks efficiently, and proactively contributing valuable suggestions and recommendations to support the organization's goals.
• Any other duties as may be assigned by company management.

Requirements:

• Possess minimum Master Degree in Accounting/Finance or equivalent
• Familiar with Chinese and international accounting standards, taxation and fund practice
• At least 5 years of financial experience, 2 years of financial team management experience
• Possess minimum of 5 years' financial experience in the LNG (Liquefied Natural Gas) industry
• Possess good English & Mandarin speaking, writing, reading and listening skill
• Possess strong leadership and team management skills, communication and coordination skills
• Possess a good working attitude and able to work with deadlines and under pressure

Position Title: Factory Supervisor (Seafood Factory)

• Working Day: Mon - Fri (7am – 430pm)
• Working Location: Fishery Port Rd (Boon Lay Area)
• Salary: $2,800 - $3,000 + AWS + Bonus

Requirement

• Must have relevant production supervisory experience and preferably in food manufacturing industry
• Able to commit OT during weekend and when required

Job Responsibilities

• Overseeing daily operations at the factory and assign manpower
• Provide hands-on support, establish standard work, and track performance metrics.
• Implementing and maintaining good manufacturing standards to achieve higher efficiency, productivity and quality
• Resolving potential production issues and coordinating activities alongside the team on a timely basis
• Maintains quality service by establishing and enforcing production standards
• Oversee inventory levels of seafood raw materials, ingredients, and finished products, and develop inventory management strategies to optimize inventory turnover and minimize waste.
• Lead and train new team member
• Perform any other ad-hoc tasks to be assigned by management from time to time.
• Maintain service schedule of equipment / machine
• Conduct daily briefings on work expectations
• Able load heavy goods (approx. 20kgs)

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.