What do we expect from you?

Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

• Handle all guest queries and requests
• Record all/any incidents that occur in the hotel, log and follow up with the Front Office Manager and/or Hotel Manager
• Ensure that all potential hazards are reported immediately, addressed and followed through to ensure issues rectified
• Know of all arrivals/departures and ensure guest names are used at all times
• Know the current availability situation at any given time, and also future availability
• Have complete knowledge of all hotel features and services including Food & Beverage outlets (menu, price range, promotions, opening hours), Business Center (facilities, charges), Spa/Gym (facilities, opening hours), etc
• Be familiar with all hotel room types, numbers, layout, locations, rates
• Be familiar with special packages, short & long-term promotions (hotel, outlets, spa), and pass on to Sales Department any possible leads which could develop into future business
• Know the hotel ethos to assist with site inspections when requested
• Manage upselling opportunities, email capture and other Front Office initiatives
• Drive core values to positively impact both Employee and Guest Satisfaction scores
• Represent and/or assist Front Office Manager in all necessary meetings, as required, to ensure effective inter-departmental communication
• Maintain the ethos, brand integrity, core values and operational standards to ensure all Front Office areas are well maintained
• Liaise with Front Office Manager on all issues/feedback raised in internal and external reports, including InnsQore and Sterling guest surveys
• Ensure all Front Office work areas (front and back of house) and equipment are clean and well maintained, and report defective materials/equipment to Front Office Manager
• Monitor pre-registered arrivals and ensure all no shows are checked out and charged
• Meet and welcome regular and VIP guests
• Ensure Front Door entrance is covered at all times and bell staff are posted
• Ensure guest privacy and security, respecting confidential information and 100% compliance with Mondrian Singapore Duxton confidentiality policy
• Ensure compliance with hotel credit policy and Standard Financial Procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office and/or Hotel Manager, and be available for emergency call out

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Location: Central, West, and East areas

Work Schedule:

• Workdays: 5 days per week
• Weekly Hours: 44 hours (overtime payable)
• Annual Leave: 14 days

Responsibilities:

• Warm Welcome: Greet guests with a warm and genuine smile to create a friendly atmosphere upon their arrival.
• Queue Management: Efficiently manage customer queues to ensure smooth seating and enhance the dining experience.
• Order Processing: Operate the Point of Sale (POS) system skillfully to process orders accurately and promptly, ensuring seamless service.
• Exceptional Service: Exceed guest expectations by consistently delivering exemplary food and beverage service.
• Customer Support: Address customer inquiries promptly and courteously, providing accurate information and assistance as needed.
• Hygiene Standards: Maintain impeccable cleanliness and hygiene standards throughout the restaurant premises to ensure a pleasant environment for guests and staff alike.
• Inventory Management: Assist in monitoring and restocking inventory to facilitate smooth operations and minimize disruptions.
• Kitchen Support: Aid chefs and cooks in ingredient preparation to ensure kitchen operations run efficiently.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two Staff Meals provided daily

Join our dynamic team and play a crucial role in creating memorable dining experiences for our valued guests! Apply now!

EA License 22C1383

EA Personnel R22110043

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

1.Ensuring all operations are carried on in an appropriate, cost-effective way

2.Improving operational management systems, processes and best practices

3.Helping the organization’s processes remain legally compliant

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Responsibilities:

• To manage a team of roadshow promoters

Requirements:

• Experience in roadshow such as insurance, training programs or general sales.
• Able to speak Mandarin
• Have good supervisory skills and people management, team leading skills

Work arrangement:

Mobile, Islandwide

Roster is planned by Roadshow Manager

Time

• 5 . 5 Days (11 am - 8 pm) or (12 pm - 9 pm )

Our client is a US MNC in the Pharmaceutical industry. Due to their current expansion plan, they are looking for an Production Supervisor to join their Production team, in hopes of developing the current high performing production team. They are located in the West – easily accessible.

Duties of Production Supervisor

• Assist in overseeing daily production operation to ensure day-to-day operation runs smoothly
• Supervise the production team and responsible for manpower and machines allocation
• Execute and train staffs in production team to ensure they can perform their jobs accordingly
• Maintain and improve production processes to reduce discrepancies
• Ad hoc duties assigned by superior

Requirement

• At least 3 years of experience in Manufacturing industry
• Degree in any discipline
• Possess First Aid or CPR in an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Managing staff
• Monitoring performance
• Developing plans to maximize efficiency
• Maintaining compliance with regulations and policies
• Creating reports and analyzing data to identify areas for improvement
• Conducting performance reviews for each employee in the department
• Devising and applying methods to improve efficiency, such as data analysis procedures and customer service training

Location: Multiple Positions Available - Central, West & East Locations

Work Schedule: Full-time: 5 days a week, 44 hours per week (Overtime Payable)

Benefits:

• Annual Leave: 14 days
• Additional Benefits: $80 Monthly Performance Incentive (Terms & Conditions apply), Profit Sharing Incentive, Variable Performance Bonus
• 2 Staff Meals Provided

Responsibilities:

1. Daily Operations:Ensure flawless execution of daily operations, including opening and closing procedures.
   Efficiently manage order processing.
   Maintain table setup and uphold cleanliness standards.
   
2. Cashiering:Handle basic cashiering tasks efficiently.
   
3. Service Standards:Uphold the service standards set by the Food and Beverage department.
   
4. Guest Relations:Address guest complaints effectively.
   Escalate issues to the immediate supervisor when necessary.
   
5. Post-service Cleanliness:Maintain cleanliness standards within the designated section after service.
   
6. Team Collaboration:Collaborate closely with stewards, kitchen, and bar staff to ensure smooth operations.
   Enhance guest satisfaction through effective teamwork.
   
7. Additional Duties:Perform other duties as assigned by the outlet manager.
   

Why Join Us?

• Be an integral part of our dynamic team dedicated to delivering exceptional experiences to our guests.
• Embark on a rewarding journey in the hospitality industry with us. Apply now!

EA License 22C1383

EA Personnel R22110043

Our client is a leader in the Retail MNC. Due to their current expansion plan, they are looking for a Retail Supervisor to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities:

• Manager and oversee the store’s daily operations.
• Achieve personal sales goals while inspiring the team to reach overall store targets.
• Evaluate, train, and mentor staff in line with policies to meet business strategies and sales objectives.
• Identify and capitalize on opportunities to attract new customers and cultivate long-terms customer relationships.
• Introduce and promote the brand with extensive product knowledge.
• Uphold exceptional store presentation standards and ensure efficient stock management.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum 6 years relevant experience in retail sales
• Proven work experience in management level
• Good Customer Service
• Good Communication Skills
• Confident and outgoing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Responsibilities:

• Collaborate closely with the Store Manager to ensure smooth day-to-day operations.
• Prioritize exceptional customer service to ensure satisfaction and build long-term loyalty.
• Oversee and improve our point-of-sale systems to ensure seamless transactions for customers.
• Foster a collaborative culture among team members to exceed sales targets together.
• Utilize creativity to effectively showcase and promote in-store offerings, driving sales and enhancing the overall customer experience.

Requirements:

• Minimum of 2 years of retail experience, with a focus on Fashion, Sports, or Apparel.
• Excellent interpersonal skills and a genuine enthusiasm for engaging with customers.
• Strong leadership qualities to mentor and guide junior team members towards success.

EA License 22C1383

EA Personnel R22110043

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Responsibilities:

• To manage a team of roadshow promoters

Requirements

• Experience in roadshow such as insurance, training programs or general sales.
• Able to speak Mandarin
• Have good supervisory skills and people management, team leading skills

Work arrangement:

Mobile, Islandwide

Roster is planned by Roadshow Manager

Time

• 5 . 5 Days (11 am - 8 pm) or (12 pm - 9 pm )

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Location: Central, West, and East areas

Work Schedule:

• Workdays: 5 days per week
• Weekly Hours: 44 hours (overtime payable)
• Annual Leave: 14 days

Responsibilities:

• Warm Welcome: Welcome guests with a genuine smile, fostering a welcoming environment upon their arrival.
• Queue Management: Efficiently manage customer queues to ensure smooth seating and enhance the dining experience.
• Order Processing: Operate the Point of Sale (POS) system adeptly to process orders accurately and promptly, ensuring seamless service.
• Exceptional Service: Consistently exceed guest expectations by delivering exemplary food and beverage service.
• Customer Support: Respond promptly and courteously to customer inquiries, providing accurate information and assistance.
• Hygiene Standards: Maintain impeccable cleanliness and hygiene standards throughout the restaurant premises to ensure a pleasant environment for guests and staff.
• Inventory Management: Assist in monitoring and restocking inventory to facilitate smooth operations and minimize disruptions.
• Kitchen Support: Aid chefs and cooks in ingredient preparation to ensure efficient kitchen operations.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two Staff Meals provided daily

Join our dynamic team and be a vital part in crafting memorable dining experiences for our valued guests! Apply now!

EA License 22C1383

EA Personnel R22110043

Responsibilities include, but are not limited to:

*Assist in daily restaurant operations and bar.

*Prepare drinks for customers following the beverage recipes set by the management.

*Maintenance the cleanliness of the bar area at all times.

*Have a good knowledge and understanding of all beverage items in the menu and their recipes. To update oneself with menu changes, both food and beverage items and pricing.

*Welcoming customers, reading and listening to people to determine beverages. Be observant, detail-oriented, and courteous while ensuring customers have a great time.

*Planning drink menus and informing customers about new beverages and specials by upselling. Responsible for developing new cocktail recipes.

*Checking identification to ensure customers are the legal age to purchase alcohol.

*Prepare and ensure all bar mise en place is sufficient for daily operations.

*Follow procedures for opening/closing of daily operations.

*Follow all policies set by the restaurant manager in the areas of: food safety, quality standard, workplace safety, security and hygiene.

*Assist in monthly inventory.

*Perform all other ad hoc duties as assigned by manager and management for the profitability of the restaurant.

Please contact 97333729 for a career pathway chat or send cv to : [email protected]

Job Description:

• Assist with day-to-day operations.
• Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines.
• Respond promptly and professionally to guests’ needs, questions, concerns.
• Assist floor services as and when required.
• Monitor and maintain inventory levels for cutlery, napkins, sachets, etc.
• Conduct training and educate new staff on restaurant operations.
• Ensure effective and efficient use of manpower and seating/table utilization.
• Report to Restaurant Managers of any operational problems and recommend solutions for improvement.
• Build good rapport with internal and external guests.
• Housekeeping duties to maintain a neat and clean working environment
• Perform any other duties and responsibilities that may be assigned.

Requirements:

• Min. GCE 'O' Level/Certificate in F&B Management or equivalent with at least 2 years of working experience in similar capacity
• Possess good communication and interpersonal skills
• Friendly and customer service oriented
• Ability to work independently and takes initiatives
• Able to remain calm and composed in a hectic and fast-paced environment
• Must be able to work on weekends and public holidays

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Our client is one of the world's leading manufacturers and retailers of quality footwear. They are now recruiting a Store Supervisor to be part of their Sales team to assist their team for the next phase of their business.

Roles and Responsibilities:

• Oversee daily store operations
• Lead and motivate the sales team to meet store and individual targets
• Develop strategies to increase customer base, store traffic, and profitability
• Ensure visual merchandising meets company standards

Requirements:

• Minimum 3 years of experience in retail industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Our client is a US MNC in the Pharmaceutical industry. Due to their current expansion plan, they are looking for an Production Supervisor to join their Production team, in hopes of developing the current high performing production team. They are located in the West – easily accessible.

Duties of Production Supervisor

• Assist in overseeing daily production operation to ensure day-to-day operation runs smoothly
• Supervise the production team and responsible for manpower and machines allocation
• Execute and train staffs in production team to ensure they can perform their jobs accordingly
• Maintain and improve production processes to reduce discrepancies
• Ad hoc duties assigned by superior

Requirement

• At least 3 years of experience in Manufacturing industry
• Degree in any discipline
• Possess First Aid or CPR in an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Job Descriptions

• To support the Chef De Partie and/or Sous Chef in the daily operations and work
• To ensure minimum kitchen wastage and control stock inventory
• To ensure knowledge of the product is maintained and communicated to all relevant personnel
• To liaise with the Sous Chef/Head Chef and implement new menu/dishes/systems where applicable
• To ensure mis en place is completed accordingly
• To report any maintenance issues to the Junior/Sous Chef immediately
• Ensure strict adherence of food safety, sanitation and hygiene requirements and practices
• Follows and adheres to Company policies, processes, and procedures accordingly
• To be flexible and willing to help in the kitchen at busy timob description for es if required
• Adhoc duties/projects assigned by Supervisor

Job Requirements

• Minimum professional kitchen apprenticeship or industry training certificate
• At least 1-2 years of relevant working experience
• Knowledge in food handling and preparation
• Team player and good interpersonal skills
• Able to work in a fast paced environment

Benefits

• Working in a renowned restaurant

Working hours

• 5 Days 44 hours

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604