• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements and skills

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

Responsibilities:

• Works with Head/Executive Chef to maintain smooth kitchen operations
• Coordinates with restaurant management team on supply ordering and kitchen efficiency
• Assists with menu planning, inventory and management of supplies
• Provides guidance to junior kitchen staff members
• Supervises all food preparation and presentation to ensure quality and restaurant standards
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Relevant experience in F&B industry
• Able to work on split shifts, weekends, and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute

Whatsapp 91834574 for more information

Job Description:

• Assist in the management of daily operations
• Provide good communications in sales to customers
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Assist Store-in-charge in compiling monthly report.
• Assist Store-in-charge in completing and submitting documents in accordance to deadlines/instructions.
• Training new staff members and scheduling shifts.
• Ensuring overall cleanliness of outlet
• Keep track of inventory and order supplies as needed
• Other ad-hoc tasks as delegated by the company
• Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean, etc.
• Ensure all POS/VM materials and other collaterals being displayed at the shop floor are up-to date and displayed according to a standard visual merchandising standards
• To investigate on any stock variances
• Ensure team members follow the company policies and procedures
• To train retail associates on customer service and product knowledge
• Sports/Outdoor/Travel goods industry

Requirements:

• At least 2 years of experience in Retail
• Have good working commitment
• Possess good interpersonal skills
• Self motivated individual to achieve sales target
• Minimum Diploma Level or above
• Good interpersonal and communication skills
• Friendly, organized, team player
• Working Location: 6 Eu Tong Sen St, Clarke Quay Central, Singapore 059817
• Job Types: Full-time, Permanent
• Salary: $2,395.00 - $3,000.00 per month
• Work Schedule: 5 days’ per week

Benefits:

• Employee discount
• Commission pay
• Performance bonus
• Training is provided on company products

• Supervisor beauticians and manicurists
• Perform facial, massage and manicure/pedicure services
• Serve customers and resolve complaints/feedbacks
• Take work assignments from Managers from time to time
• Assign routine works and assignments to co-workers
• Check co-workers monthly commission and attendance

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Survey Experience Supervisor (Inbound)

Salary: S$3,000

Work duration: Immediate till 31 August 2024 (Might get extendable/ transfer to other projects subject to the performance)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay/ Novena (work in office)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum 5 years of relevant experience with proven record in supervisory role
• Proficient in Microsoft Office especially MS Excel (Knowledge on Pivot table & vLookup will be added advantage)
• Excellent written and verbal communication skills
• Excellent interpersonal and active listening skills.
• Excellent problem solving and negotiation skills
• Outstanding organizational and leadership skills
• Able to work in high pressure, stressful situations
• Excellent customer service skills
• Experience with coaching or training
• Comfortable to work in a dynamic and fast-paced environment with tight project timelines
• Able to handle unexpected situations and provide appropriate solutions to stakeholders
• Able to work shift duties and weekends when necessary
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Only Singaporean may apply

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4771

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Responsibilities:

• Supervise and train team member to achieve customer satisfaction, operation efficiency and productivity
• Perform daily operation tasks, documenting procedures and creating guidelines
• Ensure proper maintenance and cleanliness of equipment and restaurant
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Team player with the ability to thrive in a fast-paced environment
• Adaptable to constant changes and capable of handling multiple tasks simultaneously
• Well-Organized, self-motivated and a keen learner
• Preferably with experience in Fine Dining restaurant
• Able to work on weekends, and public holidays
• Possess good command of English

Whatsapp 91834574 for more information

Brief description of the Restaurant

“Ma Maison” is a French word which means“ my home” ‒ a place to celebrate special moments with family and loved ones in a cozy home-like ambience. For being 41 years in the business now, Ma Maison has expanded its horizon having 33 branches of its Ma Maison Restaurant in Japan, Singapore, Malaysia and Thailand.

Job Descriptions

• Assist Chef in the preparation of Japanese cuisine.
• Assist in cooking side dishes and preparation of ingredients.
• Assist in ordering, check and store delivered products / ingredients.
• Any ad hoc duties as assigned by the Chef.

Job Requirements

• 2 years of experience in F&B
• Passion in Cooking
• Positive attitude
• Good team Player
• Good communication

Benefits

• Training & Development opportunities, Good Career progression
• Performance Review Promotion
• Medical & Dental Coverage
• Birthday Leave / Vouchers
• Annual Leave
• Staff Meals Provided
• Friends Referral Incentives
• Daily / Monthly Incentives
• Convenient Location

Working hours

• 5.5 work day week / 52hrs

Responsibilities:

• Involve in kitchen operations from food preparation to final production
• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping, peeling vegetables, cutting meat etc)
• Ensure kitchen cleanliness, and hygiene standards are maintained
• Manage kitchen stock for daily operation and food cost control
• Ensure kitchen stock keep fresh and follow FEFO (first expired first out) standard
• Assist on month-end stock take
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Job Responsibilities:

• Provide general admin support to Central Kitchen daily operation
• Coordinate work with Outlets and Central Kitchen
• Use WMS system to perform picking , receiving , and stock take
• Keying daily invoice
• Maintain proper filing
• Stock-take

Job Requirements:
• Positive working attitude
• PC literate
• Independent and able to work in a team
• Other ad-hoc duties as assigned

OUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).

Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night.

Job Summary

The Guest Relations Senior Supervisor will be hired to be part of the Guest Relations Team. This role requires an individual who has an outgoing personality and excellent guest service skills to provide an unparalleled service experience to our exclusive VIP guests. This Guest Relations Senior Supervisor will be managing the first impressions of our guests and should perform duties assigned to the highest standards to establish and maintain relationships with VIPs and guests and encourage repeat visits.

Key Responsibilities

• Recognizing VIP and regular guests.

• Monitor and manage daily bookings and ensure reservations have been assigned to maximise seating plan.

• Ensuring CRM system is up to date with customer details and preferences.

• Continuous acquisition of new VIP guests.

• Understand each guest’s needs and preferences to provide personalized service.

• Coordinate reservation requests directly with customers and with Guest Experience Supervisor.

• Contribute to the smooth and efficient running of the guest experience journey.

• Establishes and maintains positive customer contact at the restaurant/club.

• To generate revenue while maximising existing revenue streams utilizing our active database.

• Assist the Events and Sales Manager with related duties as assigned.

• Always maintaining high grooming standards and professional appearance.

• Communicates guest’s comments to the Guest Relations Managers.

• Actively seek feedback from guests to identify areas of improvement.

• Communicates with management, Guest Relations Team & Service Team to rectify all customer needs, comments, or incidents.

• Responsible for the general upkeep of the restaurant/clubs and facilities, to ensure all VIPs and guests are being always provided the best experience.

• Identify VIP bookings and ensure that they are flagged to the operations team so that special requests and arrangements can be made by the relevant person.

• Performs all other related and compatible duties as assigned.

Requirements

• Minimum Diploma holder.

• Minimally 3 years of work experience in Hospitality, Customer Service preferred.

• Good oral and written communication skills must be fluent and literate in English for communication with stakeholders, bilingual experience preferred.

• Ability to maintain a calm composure with difficult customer interactions and customer disputes.

• In-depth experience in managing reservation.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

• Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.
  
• Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.
  
• Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.
  
• Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.
  
• Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.
  
• Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.
  
• Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.
  
• Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.
  
• Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.
  
• Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.
  
• Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.
  
• Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.
  
• Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.
  

Job Requirements:

• Proven experience in a supervisory role within the restaurant industry.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including public holidays and night shifts.
• Knowledge of health and safety regulations and food safety standards.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Supervise, organize, and plan activities to ensure smooth fabrication/Installation of construction structures within the stipulated schedule
• Estimate manpower requirement for extra work/daywork including materials, tools, and equipment. • Prepare project progress reports and plan for one week look ahead of activities to be completed
• Perform MTO and update progressively to ensure proper control of material procurement and usage
• Ensure that manpower is effectively deployed to deliver the products timely
• Follow up on all fabrication and installation job fit up, welding and inspection
• Understand and ensure compliance in project requirement and scope of work
• Resolve any technical problems or issues faced at the work site
• To ensure site carry out according to daily site coordination.
• Control and minimize wastages.
• Ensure work activities are carried out in safe working environment.
• Other adhoc duties as assigned by the Immediate Supervisor/ Management.
• Attend the daily toolbox meeting and convey instructions clearly
• To assist the Project Manager in the daily activities of work
• Must have Structural Steel Supervisor Certificate
• Able to work independently, proactive, and self-motivated

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Healthcare Facility Cleaner - (Jurong East MRT)

Mass Hiring - FULL TIME POSITION (3-4 DAY WORK WEEK)

Supervisor

• 8am - 8pm shift (work 3-4 days a week only!)

• Cleaner Job scope (Internal)

- Cleaning of floor including sweeping and mopping, inpatient wards, common areas, corridors, toilets twice a day and as and when required.
- Washing of toilets at least once a day or as and when required.

- Wiping of tables/ counter tops once a day or as and when required.
- Daily (at least once or twice daily) disinfection of high-touch surfaces, such as handrails, and doorknobs.
- Clearing of rubbish bins at least twice a day or as and when required.
- Daily changing of bedsheets and pillow cases.
- Full wipe down of bed, furniture, fixtures and surroundings upon discharge of patients and prior to admittance of new patient.
- Changing of bedside curtains at least once a month.
- Daily wiping of occupied beds, tables and surroundings.
- Periodic cleaning of windows, wiping of aircon sets, and scrubbing of floors.
- Job scope (external):
- Daily sweeping of outdoor areas around building including carparks and driveway.
- High pressure water jetting once a month @ car porch and car park zone
- Daily watering of outdoor plants

Requirement:
- Minimum requirement to have experience with healthcare sector will be a huge bonus. (For example, worked before in daycare centre/hospital/etc)

• Minimum 2 years experience in the cleaning industry.
• Works in a team & help one another.
  

Cleaning Supervisor are expected to help out the cleaners as well when they are busy.