The Innovation & Improvement (I&I) Office plays a strategic role in positioning Khoo Teck Puat Hospital and Yishun Health (KTPH & YH) for future success. I&I is dedicated to driving organisational changes that enhance the hospital’s ability to achieve its strategic objectives efficiently and effectively. I&I focuses on achieving superior outcomes in process, service and quality improvement through:

• Facilitating Improvement Initiatives: Collaborating with internal stakeholders to initiate and drive improvement projects, supported by meaningful data and analytics.
• Building Capabilities: Enhancing improvement skills and capabilities across the hospital.
• Fostering Innovation: Cultivating an innovation culture within the hospital.

The Assistant Manager / Manager / Senior Manager role focuses on the detailed planning and facilitating the implementation of improvement initiatives aimed at enhancing organisational performance and efficiency. The individual collaborates across departments to identify areas for improvement, develop strategic plans, and execute solutions that drive operational excellence.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

1. Analyse Processes: Conduct in-depth analysis of existing processes to identify inefficiencies and areas for enhancement.
2. Continuous Improvement: Execute, coordinate and set up improvement framework and processes to provide the analysis to facilitate multi-faceted decision making for strategic, operational and clinical information needs with hospital key stakeholders.
3. Strategic Projects: Participate as a facilitator in key improvement projects to address the problem statement/operational challenges and deliver measurable improvements.
4. KPI Monitoring: Work closely with cross-functional teams to identify and establish metrics and KPIs to monitor the effectiveness of improvement initiatives and make data-driven decisions.
5. Change Management and Culture Building: Foster good working relationships with internal colleagues and assist the operational and clinical champions in their improvement projects. Act as the catalyst to influence stakeholders’ ownership and motivation towards continuous improvement.

(B) GENERAL

1. Support NHG Initiatives: Assist in new or revised NHG initiatives, programs, and events at the cluster level.
2. Corporate Event Support: Assist in the planning and support of corporate events as necessary.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities

• Perform daily accounting for receivables and payables
• Checking of overtime and expenses claim
• Ensure all payments are properly supported with documentation
• Liaise with supplier/ customer on the dispute invoice issue
• Prepare vendor reconciliation & payment schedule
• Supporting Finance Manager in other duties

Requirements

• Min ‘O’ Level and above
• At least 1 year of relevant experience
• Knowledge in MS Office and Quickbooks
• Ability to work independently with a high degree of accuracy and efficiency
• Able to start in short notice

Job Overview:
We are seeking enthusiastic and proactive Sales Assistants/ Executives to join our growing team. The ideal candidate will play a key role in driving sales, engaging with customers, and managing multiple sales activities including telecalling, door-to-door marketing, and digital promotions.

Key Responsibilities:

• Answer inbound calls and respond to customer enquiries
• Follow up on quotes and leads, and schedule meetings with customers
• Telecalling existing customers to arrange meetings and discuss promotions
• Prepare sales orders, arrange couriers, and manage delivery schedules
• Develop and execute promotional campaigns to existing customers
• Participate in outdoor, door-to-door marketing efforts
• Manage social media marketing and email campaigns (EDMs)
• Drive the sale of existing stocks by creating and implementing promotions

What We’re Looking For:

• Excellent communication skills and customer service focus
• Able to work in a team and collaborate with others
• Positive, "can-do" attitude with a willingness to learn
• Strong organizational skills and attention to detail
• Proactive in finding new opportunities and sales channels
• Previous sales or marketing experience is an advantage, but not required

Why Join Us?

• Opportunity to grow in a fast-paced environment
• Collaborative team culture with continuous learning opportunities
• Keen to join the IT industry

Assist Finance & HR Manager in Full spectrum of HR and admin matters:

Job Responsibilities

• Maintain and update employee personal files records
• Maintain leave records and reimbursement claims
• Check and compute monthly timesheets
• Prepare relevant reports to accompany payroll
• Process MOM work pass applications including arranging of medical check-up and insurance
• Process claims on NSmen and Government Paid Leave
• Schedule interviews
• Monitor and manage office stationery supplies
• Perform other ad-hoc HR and administrative duties as assigned

Job Requirements

• Minimum GCE 'O' Levels or equivalent
• Minimum 1 year of HR working experience in Construction industry
• Experience with Info-Tech HRMS is an advantage
• Proficient in Microsoft Office
• Able to start work on short notice

Responsibilities

• Manage and lead General Trade team to work towards increasing sales turnover, profitability and achieving sales target
• Develop and nurture allocated channel business (General Trade, HORECA & CVS)
• Drive product diversification by introducing new items and expanding customers' product offerings
• Identify and onboard new clientele to expand distribution channels
• Source for new potential business opportunities or account/s constantly to facilitate sales growth
• Execute promotional and sales initiatives to boost revenue
• Achieve monthly & yearly sales target
• Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
• Tailor promotion plan for smaller special account
• Monitor and analyse competitors’ activities
• Send monthly SOA & follow up with timely payment collection
• Conduct sales analysis and implement effective sales strategy & planning to meet sales target
• Work closely with customer to understand their requirements
• Manage Accounts Receivable (AR) and ensure prompt payment collection within given terms

Requirements

• Possession of a valid Class 3 (Manual) vehicle license, own transport is preferred
• Minimum educational qualification: N level or higher
• Have a keen passion and interest in the Fast-Moving Consumer Goods (FMCG) industry
• Minimum 3 years of prior work experience in General Trade is required
• Capable of working independently, demonstrating self-motivation, diligence, and organizational prowess while being adept at working with minimal supervision
• Basic proficiency in computer applications, including Microsoft Outlook, Word and Excel
• Strong interpersonal and communication skills
• Fluent in both spoken English and Mandarin.

Job Description & Requirements

• Perform daily administrative tasks such as answering phone calls, managing email correspondence, preparing documents, and organizing files to support office operations efficiently.
• Key in data information into computer databases and spreadsheets
• Update existing data in databases.
• Maintaining HR & Accounts system
• Organize and manage data for easy retrieval.
• Verify accuracy of entered data.
• May involve scanning documents and creating digital files.
• Assist in the preparation of regularly scheduled reports.
• Any other tasks assigned by Management

Requirements

• Strong typing skills and attention to detail
• Proficient in MS Office applications including Word, Excel, and PowerPoint
• Ability to work independently and meet deadlines
• Good organizational skills
• Willingness to learn and adapt to new tasks and responsibilities.
• Able to start work in short period
• Singaporean, SPR, internship is welcome
• Fresh graduate is welcome

We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen. The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and storage rooms. You should also be able to record notable food wastages as seen from customer's leftovers.

To be successful as a kitchen assistant, you should exercise exceptional time management and ensure that all duties are completed in a timely manner. Ultimately, an outstanding Kitchen Assistant should be able to comply with all food health and safety regulations.

Kitchen Assistant Responsibilities:

Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.

Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.

Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.

Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.

Assisting with the unloading of delivered food supplies.

Organizing and correctly storing food supplies.

Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.

Stirring and heating soups and sauces as well as preparing hot beverages.

Kitchen Assistant Requirements:

High school diploma or GED.

Proven experience assisting in kitchens.

A food handler's license.

Sound knowledge of food health and safety regulations.

The ability to stand for extended periods.

The ability to work in a fast-paced environment.

The ability to work in a team.

Excellent organizational and time management skills.

Effective communication skills.

JOB RESPONSIBILITIES:

• Establish and ensure functionality of the QA&QC Department
• Setup HACCP and ISO 22000 requirements for production plant
• Handle regulatory and customer Audits
• Ensure compliance with legal regulations and Food Safety Management Systems
• Ensure products meet internal / external specifications
• Monitor incoming, in-process and outgoing inspection activities
• Handle customer feedback pertaining to quality and food safety issues
• Ensure adherence to Quality and Food Safety Management Programmes
• Handle and decide on disposition of non-conforming products
• Manage, motivate, coach and develop the Food Safety and QA&QC teams
• Any ad-hoc work as prescribed by the superior.
• Reporting to Deputy General Manager.

JOB REQUIREMENTS:

• Diploma / Bachelor’s Degree in Food Science, food manufacturing or related field.
• Minimum 3 years of leadership experiences;
• Prior QA/QC experience in food manufacturing will be added advantage;
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Meticulous, good judgement and decision-making skills.

A therapy assistant will assist the therapists in the areas of preparation for therapy session, implementation of therapy as instructed by therapist, supervision of patient and maintenance of rehabilitation equipment.

Roles and Responsibilities

1.Clinical:

• Assist in preparation of patient for treatment
• Assist in preparation and setting of rehabilitation equipment for treatment
• Assist in teaching and supervision of therapeutic exercises as prescribed by therapists
• Assist in preparation and application of electrical modalities as prescribed by therapists
• Assist in lifting and transferring of patients

2. Administrative:

• Maintenance and cleaning of rehabilitation equipment
• Checking and updating inventory
• Maintain cleanliness and order of rehabilitation gyms

Requirements

• Preferably with relevant experience in healthcare
• Preferably with HMI/ITE certification for therapy assistant

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.