CORE JOB SCOPE

· Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives

· Responsible for facilities management and supervising maintenance & facility team

· Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards

· Ensure data collection and preparation of all reports for efficiency analysis and maintenance

· Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits

· Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors

· Responsible for the planning of maintenance & facilities budget

· Manage Site, Regional & Global Projects/Initiatives as assigned

· Any other duties as and when assigned by superior from time to time

Responsible for the overall coordination of sales activities within the company, to grow sales revenue in the regional markets to meet company objectives.

Have ≥ 2 years relevant Sales experience in:

Sales to Industrial customer and/ or

IT Channel Partner Distribution and/ or

Regional Channel Partner Networks

Requirement:

Min. Diploma in Electrical/Electronics

Prepared to travel, if required

Class 3 driving licence (preferred)

Good communication skills

A Day in the Life
• Perform Project Management
• Prepare BOQs, manage project budgets and ensure healthy profit margins
• Prepare tender submission and proposal
• Provide client servicing, including and not limited to sales conversion
• Liaise with clients and brief designers on project requirements
• Check design and technical drawings
• Deliver client presentations
• Brief and manage suppliers, negotiate and ensure the delivery of project
• Plan and manage project schedule
• Carry out site management
• Conduct quality inspections on fabrications at suppliers’ factory and on-site
• Liaise with clients on feedback and variation orders
• Handle project administration and documentation, including PE endorsements, authority approvals, purchase orders, payment requisitions and invoicing
• Prepare progress and project reports
• Follow up with clients for payment
• Conduct toolbox, progress and post-mortem meetings
• Manage dispute resolution with suppliers or team

Who We Are Looking For
• Diploma/Degree in Construction Management/Civil Engineering/M&E Engineering
• Minimum 3-5 years of related experience preferably in construction or thematic & museum
• Good knowledge in every operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task

• Able thrive in a fast paced environment

Job Title: Assistant Manager (Maintenance & Facilities) (ID3390)
Location: Changi
Working Hours: 5days work , Mon-Fri 8:30am-6:00pm
Salary: Up to $5500

Job Description:
• Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives
• Responsible for facilities management and supervising maintenance & facility team
• Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards
• Ensure data collection and preparation of all reports for efficiency analysis and maintenance
• Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits
• Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors
• Responsible for the planning of maintenance & facilities budget
• Manage Site, Regional & Global Projects/Initiatives as assigned
• Any other duties as and when assigned by superior from time to time

Requirements:
• GCE ‘O’ Level or equivalent
• Experience in manufacturing environment
• Experience in maintenance and facilities management.
• Physical fit
• Detailed oriented and able to perform multi-tasking
• Excellent quality mindset
• Good team player

Job Title: Assistant Marketing Manager (ID5046)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $3000 to $4500

Job Description:

• To do project specification
• Individuals with experience in waterproofing specification works
• Have established contacts with developers, architects, consultants and main-contactor
• Target on construction projects & contracts
• Develop new accounts & meet sales target



Requirement:

• Experience in waterproofing sales & marketing
• Preference is for individual with good networking in building & construction industry
• Self motivated and self driven
• Must own vehicle

Job Title: HR cum Admin Assistant (ID3389)
Working Location: Tuas
Working Hours: Monday-Thursday 8.00am to 5.30pm, Friday 8.00am to 5.00pm
Salary: $1900 - $2300

Job Description:
• Prepare monthly payroll for Malaysia (MUST)
• Involved in Recruitment Process – schedules job interviews.
• Prepare HR document (ex: employment contract for new hire)
• Apply / cancellation Work Pass
• Updating Internal HR Data base
• Organizing and maintaining personnel record, organization chart etc.
• Plan and arrange training for staff.
• Answer employees’ queries about HR related issued
• Assist in MOM Survey.
• Assist on ISO documents and other corporate certification application and/or renewal.
• Communicating with external partners to renew company vehicle insurance.
• Corporate mobile line renewal and etc.
• Other day to day activities.

Requirements:
• Possesses a Certificate in HR or related field
• Minimum 1-2 years of experience in HR based in Malaysia/Singapore.
• Excellent knowledge of labour/employment laws, prevailing market practices and government initiatives
• Excellent interpersonal and communication skills.
• Knowledge of Singapore employment-related laws and regulations and it will be an added advantage with Malaysia labor requirements.
• Good initiative, resourceful and meticulous.
• Able to work independently as well as a good team-player.

Job Title: Purchasing Assistant (ID4543)
Location: Woodlands
Working Hours: Mon to Fri 8.15am-5.30pm
Salary: $1800-$2000

Job Description:
• To generate purchase orders, update acknowledgement and D/O and monitor delivery of outstanding order.
• Issue, print out and fax purchase order from purchase requisition
• Update acknowledgement: check quantity, price and update delivery date acknowledgement.
• Request and confirm form supplier the information of where and when the shipment will arrives.
• Keep track or follow up on any Sales group urgent delivery needs.
• Monitor month end PO and stock balance.
• Conduct year-end stock take.
• Source for new quotation if new project required.
• Liaise and verify with Account department regarding invoices should problems occur.

Requirement
• Candidate must possess at least Secondary School/"O" Level or Diploma or any field.
• Independent, fast learner with a positive attitude and able to multi-task

We, at Tay Dental Surgery, seek an administrative assistant to join our fast-moving, highly congenial workplace. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining workplace and customer relationships.

Tay Dental Surgery is located within Bukit Timah Plaza. We have been at this location for 27 years. We have 7 dentists, 3 of whom are specialists.

The job description of the administrative assistant are as follows:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Inputs and updates information in databases and spreadsheets.
• Uses word processing and presentation software to create and edit documents.
• Operates and maintains clinic and office equipment, including digital scanner, imaging machines, compressors, autoclaves, dental units, airconditioners, printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure clinic and office equipment is in good working order and office supplies are always on hand.
• Researches as requested and compiles and summarizes information for reports or presentations.
• Works closely with other administrative staff and supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.

This is an exciting opportunity with a highly established firm in the industry. They are looking for an experience Key Account Manager to forge strategic partnerships that revolve around groundbreaking solutions, making substantial contributions to enhance customer satisfaction and drive significant business expansion. In doing so, aim to create collaborative relationships that not only meet current customer needs but also anticipate and address future requirements. This approach ensures a dynamic and mutually beneficial alliance, fostering long-term loyalty while propelling the company towards sustained growth and success in the competitive market landscape.

• Collaborate closely with the Sales Director to elevate the company's revenue generation, consistently exceeding sales targets.

• Cultivate meaningful connections with customers through engaging meetings, ensuring a profound understanding of their needs and preferences.
• Establish strategic partnerships centered around innovative solutions, contributing to both customer satisfaction and substantial business growth.
• Dive into sales data analysis, identifying performance gaps and creating robust plans to fill the pipeline with opportunities, all while maintaining accurate reporting in the Sales System.
• Craft cutting-edge sales strategies to attract and acquire new customers, driving the company's market presence.
• Champion our diverse range of products, applications, and technical solutions, showcasing the unparalleled value we bring to our clientele.

• At least 5 years experience in export sales industry. 
• Strategical thinking, strong in customer relationship management.
• Experienced in handling big accounts and developing new big account/potential with vast connection.
• MS office application and Sales System with good understanding or readiness to learn.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Accounts & Business Operations Assistant

____________________________________________________

This is a hybrid role, with the candidate needing to provide support to the rest of the team in the areas of Accounts, Human Resource and Business Administration.

Main Responsibilities:

Accounts Support duties:

• Assist with certain accounting and finance duties, including entry of accounts transactions, handle receivables and payables, general ledger and bank reconciliation, etc.
• Prepare certain monthly financial and other company reports for management.
• Provide support with regards to internal and external queries on company financial matters.

Human Resource duties:

• Handle basic HR functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.
• Documentating company's SOPs for HR matters

Operational & Administrative duties:

• Handle order processing, invoicing and quotations, as well as manage goods inventory using the company’s SAP system.
• Assist customers professionally with their enquiries via emails and phone calls.
• Co-ordinate import/export shipments with overseas customers, suppliers, freight forwarders and also the company’s warehouse team.
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Perform data analysis and generate relevant tracking reports
• Other ad-hoc duties as assigned by management.

Key Requirements:

• Diploma/degree in Accounting/Business Management/Human Resource Management from a reputable institute.
• At least 3 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

We are looking for a Full-Time Assistant.

Job requirements:

- Managing calendars and schedules

- Organising meetings and appointments

- Dealing with emails and phone calls

- Dealing with insurances and claims

- Patient counselling

Job Title: QA Assistant (ID8119)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm, Saturday 9am-1pm (Alternate)
Salary: $2500 - $3000

Job Description:
• Conduct routine and daily checks on food safety, hygiene, quality, process and general guidelines of Halal requirements in production, supply chain and logistics
• Prepare and maintain food safety, hygiene, quality and process
• Perform daily periodic site walk of whole facility
• Conduct retention samples checks
• Coordinate with microbiological laboratory for sample collection and lab reports.
• Follow-up with Procurement on investigation and corrective actions on raw material complaint / customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Requirement:
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.
• Required skill(s): Computer Skill, MS Excel, MS Word.
• At least 1 year(s) of working experience in the related field is required for this position.
• Must need relevant experience in Food & Beverage industry.
• Bilingual in English & Mandarin to liaise with Mandarin speaking associates & employees.

Job Description:

Responsibilities:

1. Provide chauffeur service to Director, Director’s family and customers

to various locations around Singapore (and may include JB)

2. Maintain cleanliness of vehicles assigned to him

3. Running errands or any ad hoc duties as assigned for office and home

Requirements:

1. A valid driving license with clean record

2. Must be flexible with work schedule

3. Able to work on weekend and overtime (after midnight) if needed

4. Reporting location: Bukit Timah

5. Salary: S$2,500 - S$4,500

6. 1 month 8 days off

Interested candidates,

Please send resume to [email protected] and [email protected]; or
WhatsApp office: +65 8101 3333

The resume should include the followings:

1) Last drawn/current salary

2) Expected salary

3) Reasons for leaving (current and previous employment(s))

4) Availability/Notice period

5) Recent Photograph

Only shortlisted candidates will be notified.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

• Assist and support sales staff to ensure customer satisfaction/smooth operation of the department.
• Answer phone enquiries and attend to walk in customers. Quote, where necessary, and pass enquiries to respective sales personnel.
• Assist in issuing necessary documents to process customers’ order.
• Compile catalogues, specifications, necessary documents for Sales Staff.
• Prepare and process all necessary documents for the smooth running off the operation.
• Prepare purchase orders for the products.
• Answer telephone calls.
• Expected to foster good and harmonious working relationship with all colleagues regardless of which team within the organisation they belong to.
• Courteous at all time with both internal and external customers.
• Perform other duties as assigned.

Assist with preparing quotation, invoice & delivery co-ordination.

Only Singaporean & PR.

Tel: 6446 0353

email: [email protected]

A Day in the Life

• Plan work scheduling for event / special projects set-up
• Attend tender briefings and assist in tender preparation, submission and presentation
• Gather costing by requesting for quotes from suppliers on product materials, based on clients’ specifications
• Negotiate best quotations with suppliers
• Prepare BOQ (breakdown of quantity) and PR (purchase requisition)
• List down materials/ fittings/fixtures are required
• Submit best quotes for sales to determine selling price
• Submit material samples for clients to review
• Manage clients’ expectations and provide information and support whenever necessary
• Time management and push execution of scheduling
• Brief and liaise with suppliers on projects’ requirements
• Conduct quality checks on quality of build/fabrication by suppliers to ensure it is in accordance with specifications
• Conduct site audit and measurements
• Site management and co-ordination
• Prepare quotations and progress report for clients
• Client servicing on clients’ feedback, request for additional items and placement of fixtures
• Manage and close projects within stipulated timeline
• Overseas short-term assignment or long term secondment (Asia) may be applicable depending on project

What we are looking for

• Minimum Diploma or Degree education
• Minimum 2-5 years of related experience preferably in construction / events / project management
• Good knowledge of all operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast paced environment

Salary will commensurate with candidate’s working experience and qualification

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing new products and processes
• Responsible in identifying areas for improvement, maintaining high levels of manufacturing and product quality
• Responsible for ensuring cost-efficiency and conformance with regulatory standards.

Requirements

• Min Degree in Electrical & Electronics/ Mechanical/ Electromechanical/ Mechatronics/ Optics and Photonics Engineering or relevant
• Min 2 years of working experience in manufacturing/ production industry
• Experience in optics/ lasers/ optical microscopic imaging/ multi-channel fluorescence system used in analytical equipment is an added advantage.
• Experience in using multi-meter, function generator and oscilloscope.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Provide support in fundraising event planning
• Provide admin support relating to fundraising matters
• Assist in maintenance of fundraising donor management system
• Ad-hoc duties as assigned

• GCE "A" Levels and above
• Possess experience in administration
• Proactive and independent worker
• Able to commit immediately till end July 2024

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.