We are an oral surgery practice in Novena and we are looking for an experienced and highly motivated dental surgery assistant to join our team.

Responsibilities of a Dental Surgery Assistant:

• Prepares treatment/OT room, dental equipments and instruments for patient
• Assists oral surgeon (specialists) on simple and complex surgical procedures.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Complying with procedures, rules, and regulations to maintain a safe and clean working environment.
• Focused and always on the ball when assisting our Oral Surgeons for any treatment or surgery
• Able to provide great patient care at all times
• Listens and has a strong sense of teamwork

Job scope also includes maintenance and upkeep of clinical equipment and instruments, medical supplies stock take, as well as ad-hoc reception, and general administrative duties.

Responsibilities:

• Support tender team with quantity measurement, BOQ preparation, contract and drawing review, and tender cost proposals. Attend relevant meetings.
• Support construction projects in estimation task
• Source and compare quotations and pricing
• Expect job rotation and experience of QS role in Estimation, Procurement and Project.
• Perform other related tasks as needed.

Requirements:

• Degree/Diploma in quantity surveying, civil engineering, construction management, or related field.
• 2-3 years of experience in a QS role.
• Knowledge in Cubicost TAS software will be an advantage
• Proficient in cost estimation and sourcing
• Strong analytical, numerical, communication, and interpersonal skills

Deployment:

• 3 half days per week (8.00 am to 1.30 pm)
• 15 hours / week

Scope of Works:

• Maintain a safe, clean and tidy laboratory environment.

• Ensure that all apparatus and equipment are safe and clean for use.

• Maintain laboratory equipment, apparatus, materials and specimens in good working condition.

• Report all faulty machines and equipment immediately, and display an “Out of Order” sign prominently on the machines/equipment.

• Ensure that all glass apparatus or breakages are disposed of appropriately.

• Ensure that Bunsen burners and high risk items (data loggers and microscopes) are properly kept and under lock and key.

• Inspect Bunsen burners to ensure they are in good condition.

• Keep a stock book and breakage record to indicate necessary replacement.

• Check and replenish first aid supplies.

• Aid Science teachers in preparing resources for laboratory lessons.

• Aid Science teachers during laboratory lessons, when required.

• Aid Science teachers with the clearing up after laboratory lessons, when required.

• Any other work assigned by the Science HOD.

i) Sale of services aned products.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

The Services required are set out as follows:

• Manage the school’s reception counter and front desk support (e.g. handling enquiries, calls & walk-ins)

• Recording and distribution of mails

• Assist in general administrative and data entry duties (e.g. student early departure, student latecomers record, etc)

• Assist in stationery inventory management

• Assist in keypress management

• Any other duties assigned by the Authority.

Working Hours:

Mon to Fri : 8 am to 1 Pm (25 Hours/ week)

Scope of Works :

1. Attend to operational and maintenance matters in Science Laboratories & Art Rooms;

2. Operate simple life science equipment;

3. Prepare and set up equipment and assist teachers in conducting experiment;

4. Prepare materials for Art lessons;

5. Maintains and updates data records including stocktaking of resources;

6. Perform other general administrative duties e.g. filing and typing;

7. Provide assistance in any other duties as assigned by the school and/or department

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

1. Prepare laboratory materials for Science activities in primary school level

2. Maintain readiness of laboratory equipment and Science laboratories

3. Maintain cleanliness & organization of laboratories and its equipment

4. Perform basic stocktaking of equipment & request to replenish when needed

5. Assist teachers during laboratory sessions

6. Assist in the maintenance of the Recycle Corner, Vertical Farm & other vegetable farming in school

7. Assist Science department members for ad-hoc duties

Purpose of Position

• Supervise sales representatives to achieve targets.

• Work closely with manager to train and motivate the staff to excel.

• Overcome obstacles created by the competitors by giving feedback to management for strategic planning.

Responsibilities

• Establish new strategic accounts and nurture existing accounts to achieve budget sales target.
• Develop business plans for sales accounts that drives sustainable attainment of monthly sales goals and profitability Customer’s account plan
• Monitor and optimizes account investments are within company guidelines and budget
• Identify new markets and business opportunities by conducting market analysis and gathering customers’ feedback.
• To analyse and evaluate sales trends of brands performance to improve sales volume
• To conduct business reviews with major accounts yearly
• Manage and foster strong business relationships with both new and existing key accounts.
• Undertake ad-hoc projects assigned by the company or supervisor.
• To prepare month end management report on sales and competitors activities.
• To help sales representatives sell in new products to existing accounts.
• To seek high volume customers to commit to a sales contract.

Requirements

• Minimum Diploma in Business or equivalent.
• Minimum 2 years sales experience in General Trade.
• Preferably experience in FMCG environment / Food Services.
• Experience in managing major accounts and developing new accounts.
• Possess strong presentation, interpersonal, negotiation and skills.
• Well versed in MS Office.
• Mature and result oriented.
• Able to work independently.
• Team player, proactive and takes initiative to drive business.
• High standards of integrity.
• Courteous and friendly.
• Good product knowledge
• Own transport (Car) with Class 3 valid licence or company transport can be arranged.
• Bilingual to speak to different kinds of customers (English, Mandarin and dialects)

Responsibilities

• Promote our products and services of REDA Instrumente (Asia Pacific) Pte Ltd to onboard new customers/clinics/hospitals;

• Development of new customer value propositions and strategic account management of key customers

• Work towards achieving sales revenue target of the customer segment

• Manage day-to-day sales and marketing activities to ensure smooth customer experience

• Work with operations and other internal teams to maximize resources to help maintain and drive company’s revenue to ensure seamless customer experience

• Ensure initiatives are in accordance with the rules and regulation of local regulatory agencies such as MOH

• Run monthly cadence with management team on business performance

• Assist in the preparation and dissemination of sales and marketing collaterals to customer base

• Provide ad-hoc support to call centre to ensure timely follow-through of customers’ requests and appointments

Qualifications

• Strong client engagement and business negotiation skills

• Strong commercial mindset with a keen eye on revenue performance and outcomes

• Experience in internal stakeholders’ engagement

• At least 5 years of relevant work experience in area of sales & marketing, preferably in healthcare, pharmaceutical or medical technology industries

• Team player and collaborative spirit

Please email your CV to [email protected]

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

Job Description

• Process sales leads
• Monitor customer accounts
• Provide data, marketing tools and reports to help sales personnel
• Keep track of potential sales
• Answer phone calls
• Maintain website, upkeep sales & marketing information
• Prepare gym equipment layout plans

Basic Qualifications

• Nitec or equivalent
• Fluent written and verbal English
• Good organizational skills
• Good computer skills
• Ability to meet deadlines
• Team player who can work independently
• Good administrative skills
• Possess initiative
• Fresh grads welcomed to apply

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

Requirements:

• Minimum N Level or above

• Minimum 1 years relevant experience

• Proficient in MS Office

Job Description:

• Assist in all administrative duties that supports the business requirements of various departments

• Other ad-hoc duties as assigned by the manager from time to time

• Provide administrative support & customer service

• Administration include filing, faxing, cash collection

Responsibilities:

Other Information:

• Location: Jurong East
• Working hours: 9am-5.30pm (Mon-Fri) / 9am-1pm (Alt Sat)
• Salary: $1800-$2000

Responsibilities:

• Picking, packing, incoming receiving, wrapping, labelling and issuing
• Load and unload goods Stuffing and unstuffing of containers
• Perform stock take, cycle count and general housekeeping
• Any ad-hoc duties as assigned

Requirements:

• Minimum 1 year of relevant experience
• Primary/secondary education

Interested candidate please forward your resume to [email protected]

EA License No: 10C3364

Requirements:

• Minimum N Level or above

• Minimum 1 years relevant experience

• Proficient in MS Office

Job Description:

• Assist in all administrative duties that supports the business requirements of various departments

• Other ad-hoc duties as assigned by the manager from time to time

• Provide administrative support & customer service

• Administration include filing, faxing, cash collection

Funeral Assistant 殡葬礼仪助理

Job Description:

• Transfer Decedent to funeral home 遗体接运流程
• Preparation of caskets and Decedent 准备棺材和遗体
• Perform a variety of tasks during funerals to assist the team 在葬礼期间执行各种任务以协助团队
• Pallbearer 告别式会场服务人员
• Customer service 顾客服务
• Set up of funeral wake 布置丧礼礼堂
• Other adhoc tasks as required 根据需要执行其他临时任务

Requirements:

• English & Mandarin languages are required in order to communicate with families during funeral arrangements 需要会说英语和普通话，以便在安排葬礼期间与家人沟通
• Work on rotation shift (overtime will be required at times) 轮班工作（有时需要加班）
• Having a Class 3 driving license will be an advantage 拥有 3 级驾照将是一种优势

Job Responsibilties:

• Provide excellent customer service at the collection counter.
• Handle customer orders and ensure accurate fulfillment.
• Process product exchanges and returns.
• Conduct monthly stock counts to maintain accurate inventory records.
• Perform additional tasks as assigned.

Job Requirements:

• GCE 'O' Level
• Strong interpersonal skills
• Pleasant personality

1. Assist on daily warehouse operations such as picking and packing.

2. Perform quality checking of the goods as per SOP.

3. Load and unload of goods with maximum weight of 15kg.

4. Perform any value-added service as required.

Requirement

Technology Savvy

Fast learner

We are seeking a Staff Nurse/Assistant Nurse with experience in outpatient Ear, Nose, and Throat specialist care. The job is based in a specialist clinic in Mt Elizabeth Novena Specialist Centre and/or Gleneagles Hospital, Camden Medical Centre and involves clinic work with some assistance provided to doctors on the wards.

There are four doctors in the group practice.

The clinic has clinic receptionists, clinic assistants, senior staff nurse, and a clinic manager.

The clinic is supported by three operations staff from a corporate office located in United Square.

Working times are 0830-1730 Monday to Friday and 0830-1300 Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300 and 1400-1730 from Monday to Friday and 0900-1300 on Saturday.

The job entails the following roles and responsibilities;

1. Overall responsibility for the clinical care and safety of patients including the adherence to all clinical safety and infection control SOPs
2. Ensuring strict adherence to MOH licensing requirements and the renewal of clinic license
3. Drug dispensing to patients
4. Drug stock keeping (3 monthly stock take)
5. Maintaining and updating the resuscitation and emergency trolley
6. Vetting through all clinical results that come to the clinic and notifying doctors
7. Performing hearing tests (training will be provided)
8. Skin prick testing (training will be provided)
9. Allergen Immunotherapy – explanations to patients, dealing with queries
10. Ambulatory sleep studies (WatchPAT) - training to be provided
11. Injections (vaccinations, biologics)
12. Annual leave and roster coordinator

The position comes with excellent benefits. These include:

1. 18 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $500 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

Please email your resume to [email protected]

Thank you for your interest in this position.

Job Description & Requirements

Able to work in a fast paced environment

Assist in overseeing day-to-day operations.

Handle and solve issues or complaints in a professional manner.

Ensure customer satisfaction.

Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.

Maintain inventory and control costs in the daily operations.

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

• Customer Engagement & Solutions: Understand customer needs and create targeted sales and marketing strategies that provide innovative solutions.
• Sales Growth: Drive sales by identifying new business opportunities, engaging with customers, and closing deals to meet or exceed targets.
• Marketing Strategy & Concept Development: Develop and execute marketing strategies that align with company goals. Create and implement concepts to promote products through effective advertising and communication.
• Advertising Campaigns: Plan and run advertising campaigns across different channels to raise brand awareness and attract customers.
• Market Research & Analysis: Research market trends, customer preferences, and competitors to identify new opportunities and inform decision-making.
• Opportunity Identification: Continually assess the market to spot growth opportunities, potential clients, and emerging trends.
• Collaboration & Teamwork: Work with sales, product, and marketing teams to ensure alignment and smooth execution of sales and marketing strategies.
• Reporting & Monitoring: Track the success of marketing campaigns and sales activities, providing reports and suggestions for improvement.

Qualifications

• Candidate must possess at least a Diploma in Marketing studies.
• Min 3 years of work experience in both sales & marketing, with a strong understanding of customer service.
• Strong communication and interpersonal skills, able to present ideas clearly and build relationships with customers and colleagues.
• An achievement-oriented individual with high personal motivation and a strong interest in pursuing a career in sales and marketing.
• Excellent analytical skills with a proven ability to develop and implement strategic marketing and sales plans.
• A team-oriented individual who thrives in a collaborative environment and contributes to collective goals.
• Outstanding organizational skills with the ability to manage multiple projects simultaneously while providing leadership within the team.
• Able to work independently, take initiative, and find creative solutions in a fast-paced environment.
• Proven ability to develop and implement strategic marketing and sales plans.