Job Description Summary

The Director, Go-To-Market Sales is a leadership role, responsible for providing direction to sales managers driving consistent results and performance across their sales teams. This role oversees a group of senior sales managers who manage quota bearing teams.

This leadership role often provides executive presence primarily to their teams in order to drive the execution of the strategy across the geography they are responsible for.

This leadership role has limited interaction with buyers but in instances where these interactions do occur, it will be at higher altitude levels in the account and will likely be of a strategic nature.

The Director, Go-To-Market Sales oversees, leads and manages a sales team within a region/country, ensuring the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

Key Responsibilities:

• Works with the Sales Executive and decision makers to assist with the development of a sales strategy that will deliver the strategic objectives as outlined in the global and regional organizational strategy.
• Defines the way the sales force will approach the market and to determine the targets that the sales force should achieve and strive to exceed.
• Drives a sales culture by sharing best practices, developing and sustaining cross functional relationships and filtering information downwards
• Provides input into sales policies and procedures, ensuring implementation and continuous improvement to drive business results.
• Drives the alignment to the sales and organizational strategies and ensures the execution of these strategies by implementing the relevant operational plans.
• Responsible for the management of the team, setting and managing budgets, creating and executing on plans and reporting on the team activities in the required forums.
• Engages with vendors and partners to develop and execute go-to-market strategies to be implemented by sales teams.
• Takes responsibility for closing the gap between buyer expectations and current-state sales models, engagement models and integration methods.
• Executes the sales strategy by making decisions that influence people, process and technology.
• Measures progress against objectives and ensure that the appropriate level of effort is applied across the sales team to handle the client’s reality.
• Coordinates sales activities across the geography to ensure that a consistent go-to-market approach is followed and that all clients are approached in a planned and coordinated way.
• Acts as a critical link between sales strategy and execution in the field and ensures that the end-state vision as determined by the executive team is achieved, whilst balancing buyer expectations.
• Sets sales targets and goals whilst making it easier for clients to buy,listening to client concerns, collecting reality-based evidence and enforcing standardized but flexible processes and methods across their teams.
• Develops and maintains strategic relationships with internal and external partners to the benefit of their clients.

Knowledge and Attributes:

• Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning,and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link organizational offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy.
• Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target.
• Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or marketing or a related field.

Required Experience:

• Significant experience in a sales leadership/management role, preferably gained within a global technology services organization.
• Significant sales work experience gained within a similar environment.
• Significant strategic planning and operational execution experience.
• Significant media experience and evidence of previous work in this area is a must.
• Significant track record managing financial results and business outcomes.
• Significant experience negotiating on extremely critical matters.
• Significant go-to-market planning and execution experience.

Additional Job Description:

Knowledge and application:

• Uses extensive knowledge across functional areas to direct the application of existing policies and principles and guide the development of new policies and ideas across the function.
• Leads,integrates and directs work applying substantial practical expertise across function disciplines.

Problem solving:

• Solutions are devised based on limited information and issues that are occasionally complex and fundamental principles and data may be in conflict.
• New concepts and solutions consider multiple perspectives and future implications.

Interaction:

• Interacts with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization.
• Reconciles multiple stakeholder views to drive business results.

Impact:

• Works with senior management to establish strategic plans and translates business segment strategy into functional plans and guides execution.
• Erroneous decisions will have a critical long term (typically up to five years)impact on the overall success of function or multi departments.

Accountability:

• Accountable for results which impact function or multiple departments including budgets.
• Direct management of a team of professional managers and experienced individual contributors.

Did you know KONE moves over one billion people every day? We employ over 65,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

The position works with new KONE customers, proactively targeting modernization opportunities outside the current customer base. He/she sells all modernizations, full replacements, Advanced People Flow Solutions and other digital solutions.

What will you be doing?

Customer relationship management
• Proactively develops and creates customer relationships in his/her area of responsibility
• Accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data

Sell
• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
• Maintains full information of opportunities, tasks and visits.
• Timely and accurate reporting
• Supporting the finance function in money collection.

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024!

Overview:

My client is a leading IT company in the region, known for its driven and energetic team, and has received numerous awards and recognitions from peers and vendor partners across the ASEAN region. If you are eager to join a successful team, this is a great opportunity to grow your career.

Responsibilities:

• Manage the entire sales cycle from prospecting to closing deals.
• Actively seek out new business opportunities and expand the client base.
• Conduct cold calls and hold face-to-face meetings with potential clients.
• Enjoy interacting and communicating with people, maintaining strong relationships with our IT business partners.
• Follow up on leads and sales inquiries promptly.
• Close sales and consistently strive to meet or exceed monthly sales targets.

Requirements:

• 1-2 years of sales experience in the IT industry is a plus.
• Experience in lead generation or inside sales.

To Apply:

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and “ATTN: HL”

Loh Hui Ling | Registration No: R24122909 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

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The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Job Requirements

Key Account Management

· Develop and maintain long-term relationships with key accounts in Beverages , Desserts & Bubble tea Chains ,QSR etc.

· Understand customers' business objectives, requirements, and challenges.

· Act as the primary point of contact for key accounts, addressing their inquiries, concerns, and providing timely solutions.

· Regularly visit key accounts to strengthen relationships, identify opportunities, and gather market intelligence.

· Conduct business reviews with key accounts to assess their satisfaction, identify growth opportunities, and address any issues.

Sales and Business Development

· Develop and implement sales strategies to achieve revenue targets within the assigned key accounts.

· Identify and pursue new business opportunities within the Beverages & Foods industry.

· Present and promote the organization's products and services to key accounts.

· Collaborate with internal teams, such as product development and marketing, to tailor solutions to meet customer needs.

· Monitor market trends, competitors' activities, and industry developments to identify potential business opportunities.

Sales Reporting and Analysis

· Prepare regular sales reports and provide insights on key performance indicators.

· Analyze sales data to identify trends, opportunities, and areas for improvement.

· Provide input to the sales forecasting process and contribute to the development of sales strategies.

Customer Service and Support

· Ensure high levels of customer satisfaction by addressing customer inquiries, concerns, and complaints promptly and effectively.

· Collaborate with customer service and support teams to resolve customer issues and ensure a smooth customer experience.

· Coordinate with logistics and operations teams to ensure timely and accurate delivery of products to key accounts.

Qualifications and Requirements

· Excellent communication, negotiation, and interpersonal skills.

· Ability to build and maintain strong relationships with key accounts.

· Results-oriented mindset with a proven track record of achieving sales targets.

· Analytical skills to gather and interpret market data and identify sales opportunities.

· Able to travel

· Min O'Level or equivalent & higher qualification are welcome!

· Good command of Chinese and English

· Fresh Graduates Welcome, any experience also appreciated

· Good negotiation skill

· Proficient in Microsoft Office

Remuneration

• Basic $2,200 - $3200 (Depends on Experience)
• Transport provided $750 + Petrol $500 + Phone $85
• Commission $1,000 ~ $2,200++

· Individuals with driving license &/or own vehicle will be advantageous

• Monday to Friday, 8.30am to 5.30pm

· Opportunities for career advancement within the Company

· We regret that only shortlisted candidates will be notified. Thank you for applying.

*New Business Office will be Located in the North “Woodlands-Admiralty”

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

• MNC,5 days, East, near MRT
• $6500 - $8000, AWS, performance bonus
• Transport allowance
• And other attractive benefits

Job responsibilities:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents,reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

Requirements:

• Possess a Diploma or Degree in Engineering
• Minimum 4-5 years of relevant experience in selling system solutions (for process automation) to Semiconductor/Water/Pharmaceutical & Biotechnology industries
• Knowledge in SAP Hana is an advantage

Interested applicants, please send your resume to [email protected]

News can change the world, save lives, and bring us all closer together through empathy and understanding - but not if it isn’t read. Out of the hundreds of millions of articles and posts, how do we deliver the information that matters the most? How do we avoid the filter bubble of personalization and widen people’s interests and knowledge?

SmartNews is creating an entirely new model for the news industry. Our mission is to evaluate (in real-time) what makes a quality story and deliver the stories that matter to people who need it. We are dedicated to the idea that people make better decisions when provided with better information.

We’re not there yet, but we have a great head start. We’re one of the very few pre-IPO, (double) unicorns focused on the news with thousands of publisher partners globally. Founded in Tokyo in 2012, SmartNews has become the go-to source of news for users around the world. We have more than 20M+ monthly active users worldwide, billions of channel interactions, and article pageviews generated per month.

Join us and be a part of the solution as we work to escape the filter bubble, strengthen democracy, and help people be better informed.

About The Role
Cross Border Business (CBB) helps key Chinese and other global clients to succeed in Japan and US via Smartnews marketing solutions. Global marketing done right is becoming more challenging due to fast-changing consumer expectations, diversity in individual market landscapes, and the rate of technological change. Our team aims to grow the SmartNews ads business sales by driving the acquisition of cross-border advertisers and agencies, while also improving awareness and media priorities in targeting industries.

• Develop new and existing advertiser relationships directly and via agencies in Asia market.
• Gather advertisers’ feedback and deep dive solutions to satisfy local advertisers’ expectations, via collaborations  with Account Management and cross-function teams
• Research on potential opportunities in China market and develop new local advertisers and agency partners
• Enhance business scale with top local advertisers via deepdiving advertisers’ expectations and providing performance enhancement solutions with AM and cross-function teams
• Lead joint business plan development, agency-level strategy and develop existing agency relationships to facilitate agreements and speed up business growth
• Collaborating with Ad Products and other key departments to enhance our products via customer feedback-sharing and other customer-related activities
• Improve awareness and media priority of Smartnews in local targeting industry via conference attending and other marketing solutions

• Experience in advertising/online media sales or marketing
• Proven track record of delivering result
• Experience in cross-border transactions and working experience of serving for clients in Asian countries. 
• Business-level English and Chinese
• Ability to make frequent business trips for on-site project management, and ability to carry out new customer acquisition and manage relationships with both new and existing customers

Scope of Work: Event and Team Building Specialist for Sales Hunter Role

Job Title: Event and Team Building Specialist

Department: Sales

Reports To: Sales Manager

Position Overview:

The Event and Team Building Specialist for the Sales Hunter role is responsible for designing, planning, and executing engaging events and team-building activities that foster a collaborative and high-performing sales environment. This role requires a dynamic individual with excellent organizational, communication, and leadership skills to drive team cohesion, motivation, and performance.

Key Responsibilities:

1. Event Planning and Execution:Plan, organize, and execute sales events, workshops, and seminars.
   Coordinate logistics, including venue selection, catering, transportation, and materials.
   Manage event budgets and ensure cost-effectiveness.
   
2. Team Building Activities:Develop and implement team-building programs that align with sales goals and objectives.
   Facilitate activities that enhance team cohesion, communication, and collaboration.
   Evaluate the effectiveness of team-building initiatives and make improvements.
   
3. Sales Motivation and Engagement:Design and implement incentive programs to motivate the sales team.
   Organize recognition events to celebrate sales achievements and milestones.
   Develop strategies to maintain high levels of engagement and morale within the team.
   
4. Collaboration and Communication:Work closely with the Sales Manager to understand team needs and objectives.
   Collaborate with internal departments to ensure seamless event execution.
   Communicate event and team-building plans clearly to all stakeholders.
   
5. Performance Monitoring and Reporting:Track and report on the success of events and team-building activities.
   Collect feedback from participants to identify areas for improvement.
   Provide regular updates to the Sales Manager on the impact of initiatives.
   
6. Vendor and Supplier Management:Identify and negotiate with vendors and suppliers for event-related services.
   Ensure all agreements and contracts are in place and followed.
   Maintain strong relationships with external partners.
   

Qualifications:

• Bachelor’s degree in Event Management, Business Administration, or a related field.
• Proven experience in event planning and team-building activities, preferably within a sales environment.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Creative problem-solving abilities and attention to detail.
• Proficiency in event management software and tools.
• Flexibility to work evenings and weekends as required.

Key Competencies:

• Leadership: Ability to lead and inspire the sales team through engaging activities and events.
• Creativity: Innovative in designing unique and effective team-building activities.
• Organizational Skills: Strong ability to manage multiple tasks and projects simultaneously.
• Interpersonal Skills: Excellent at building relationships and working with diverse teams.
• Analytical Skills: Capable of evaluating the success of initiatives and making data-driven decisions.

Role and Responsibilities

As Sales Associate reporting to the Head Sales Team, you will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and preparing KYC pack for Compliance
• Go-to Person for client enquiries in the day-to-day business ensuring high quality assistance to our clients and sales administration
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations
• Contribute to improve systems and tools in internal project boards
• Other administration/support  tasks as assignment from Department Heads
• Proactively suggesting new ideas on way to improve our business objectives and processes

 Skills you will bring and demonstrate

• Reliable work ethic with exceptional attention to detail
• Being able to work in a team and autonomously and under pressure
• Proactive and an ability to use initiative
• Sense of urgency and high energy
• Good communication and interpersonal skills and effective in maintaining working relationships with all stakeholders

Reporting to the Vice President of Sales – Fairmont & Raffles AEMEA you will be responsible for leading and executing strategic sales initiatives to drive revenue growth, enhance market presence, and increase Fairmont market share. Your exceptional leadership skills, deep industry knowledge, and proven track record in sales management will be instrumental in achieving our sales objectives. This role requires a dynamic and results-oriented professional who can effectively collaborate with cross-functional teams and inspire a high-performing sales force.

Key Responsibilities:

Sales Strategy and Planning:

• Develop and implement comprehensive sales strategies aligned with the Fairmont's & Raffles’ overall goals and objectives.
• Analyse market trends, competitive landscape, and customer needs to identify new business opportunities.
• Set ambitious sales targets, establish performance metrics, and monitor progress towards achieving revenue goals.

Team Leadership and Development:

• Provide strong leadership and guidance to the hotel sales teams, fostering a culture of excellence, accountability, and continuous improvement.
• Assist hotels with:
  • The recruitment, development & motivation of high-performing sales professionals,
  • Ensuring optimal staffing levels
  • Sales skill development
• Implement strategies to enhance individual and team performance.

Business Development:

• Cultivate and maintain strong relationships with key clients, industry influencers, and partners to generate new business leads and strategic partnerships.
• Lead negotiations for major Fairmont opportunities, working closely with legal and finance teams to ensure favourable terms and conditions.
• Stay informed about industry trends, market conditions, and customer preferences to proactively identify business development opportunities.

Sales Operations Management:

• Oversee the development and implementation of effective sales processes, tools, and systems to streamline operations and maximize sales productivity.
• Monitor hotel contracted segment (sales) performance, analyse data, and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
• Collaborate with marketing and revenue management teams to align sales efforts with promotional activities, pricing strategies, and revenue optimization initiatives.

Cross-functional Collaboration:

• Collaborate with other departments, including marketing, operations leadership, finance, and revenue management, to ensure alignment of sales strategies with broader organizational goals.
• Provide input and participate in the development of campaigns, pricing strategies, and product/service enhancements to drive revenue growth.

Responsibilities:

· Data entry of sales and purchase order

· Liaising with customers and suppliers for order and delivery

· Performing forecasting/planning of goods order/delivery

· Handle sales order processing and other sales-related support and administrative duties

· Generate quotation and follow up with customer

· Develop a new account to expand the client base

· Price negotiation with customers

· Prepare sales reports regularly

· Handle all sales-related activities and documentation (Stock order, Packing List, Delivery Order & Invoices)

Requirements:

· Candidate must possess at least a Diploma in Business Studies/ Administration or equivalent

· At least 2 years experience in preparing importing/exporting documentation

· Able to perform with minimal supervision and a team player

· Good verbal and written communication skills

· Proficient in using Microsoft Office

· Knowledge of ERP System

· Meticulous and responsible

About Builder.ai

We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

As a Sales Development Representative (SDR) you will have the opportunity to impact the bottom line and create new business opportunities for Builder. You’ll be finding and qualifying high potential leads, and will pass them to the senior sales team to take forward. Your role determines the success and pace of growth of the entire company – developing the pipeline of future paying customers.

Why you should join

This role is perfect for someone who has early experience in driving top of the funnel leads and qualifying opportunities that turn into potential sales.

You'll be responsible for

● Inbound and Outbound lead generation activities to support the sales teams

● Identify target industries and organisations by working closely with the sales & marketing teams

● Gain a deep understanding of these target industries and organisations – what are their challenges and goals?

● Prospect into target organisations using a range of outbound sales tools, campaigns, events and referrals

● Achieve your monthly goal of qualified opportunities for the sales team

● Maintain CRM meticulously and ensure that all information is conveyed to the sales team

● Gain a deep understanding of Builder’s USPs and communicate these effectively

● Create excellent templates for emails and phone calls, and constantly test & iterate to improve them

You’ve 3-5 years of experience in lead generation in the technology space and are consistently in the top quartile of performers.

● Keen interest in a career in a high performing sales culture

● Exceptional communication skills, both on the phone and in writing

● Ability to build rapport with potential customers quickly

● You’re extremely driven, and love hitting targets

● Fantastic organisational and time management skills

● You’re a team player

● Demonstrable commercial experience, particularly in telesales - would be beneficial

And after all of this… You can write your own path at Builder.ai! Whether you would like to be a key player on the SDR team or join our rockstar Sales team… You decide your future, we give you the building blocks to create your journey.

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

i) Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.

ii) For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

iii) Supervise site works according to the quality and EHS requirements.

iv) Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.

v) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Architecture / Engineering

- Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

i) Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.

ii) For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

iii) Supervise site works according to the quality and EHS requirements.

iv) Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.

v) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Architecture / Engineering

- Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

To organize and manage various parts and functions of micropiling projects undertaken by the company from start to end and ensure their successful completion.

This includes assigning and monitoring daily tasks to supervisors and workers involved in the various micropiling projects undertaken by the company, as well as creating weekly reports and updates for the project manager and other members of management.

Should be able to calculate and plan ahead for materials and manpower needed for a particular project.

Coordinate with the client/customer on a daily basis.

Attend project meeting and briefings.

Manage maintenance and movement of all machineries and equipment.

Prepare work schedule and monitor work progress accordingly.

Liaise with material suppliers and manage material ordering process.

Arrange / make regular site visits for assesment and inspection.

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Indoor Sales Co-ordinator

We're on the lookout for a proactive and detail-oriented Indoor Sales Coordinator to become an integral part of our vibrant team. The ideal candidate will be pivotal in providing internal support to our Sales Team, ensuring seamless operations and exceptional customer service. This role is open to fresh graduates and individuals without relevant experience who exhibit a keen eagerness to learn and develop within our organization.

Responsibilities:

· Assist the Sales Team in preparing quotations, diligently following up on sales inquiries, and processing sales orders accurately and promptly.

· Effectively communicate with local and overseas principals to offer comprehensive support to our Sales Team.

· Provide pre-sales assistance and after-sales support to customers as required, ensuring prompt and efficient resolution of customer feedback.

· Maintain and update databases and activity reports on a weekly basis or as directed by the immediate supervisor, guaranteeing the accuracy and completeness of data.

· Coordinate the Sales Team's activities by managing schedules, organizing crucial documents, and disseminating relevant information.

· Collaborate closely with the immediate supervisor and Sales Team to ensure alignment with organizational goals and objectives.

· Undertake any ad-hoc tasks assigned by the management.

Requirements:

· 'O' Level/'A' Level/Nitec/Higher Nitec/Diploma in any field.

· Proficient in Microsoft Office applications, especially Excel.

· Proficiency in SAP B1 is advantageous.

· Meticulous attention to detail and exceptional organizational skills.

· Good communication and interpersonal abilities. Bilingual proficiency, especially in Mandarin, is preferred to liaise with Mandarin-speaking customers.

· Capability to thrive in a fast-paced team environment through collaborative efforts.

· Eagerness to learn and adapt to new challenges.

· Fresh graduates or candidates without relevant experience are encouraged to apply. Training will be provided.

· Remuneration will be commensurate with experience and qualification.

If you're passionate about sales support and eager to embark on a fulfilling career journey in a dynamic and supportive environment, we invite you to seize this exciting opportunity. Join us in making a tangible difference in the realm of sales coordination and customer satisfaction.

Job Descriptions

• Environment: Warehouse (air-con)
• Salary: Basic Up To $2800
• Location: Greenwich Drive / Changi South (to be discussed during interview)
• Working hours: 5 days Monday-Friday ( must be willing to work OT if needed)

Monthly Shift Rotation (with shift allowance)

• AM shift: 8.30am-5.30pm / 10.30am-7.30pm
• Afternoon shift: 1pm-10pm (only when needed)
• Night shift: 8.30pm-5.30am / 10.30pm-7.30am

Job Scope

• Manage and process incoming shipments and associated documentation.
• Ensure timely completion and updating of all documentation.
• Coordinate outgoing and return shipments, supporting order fulfillment.
• Assist with inventory counts and material replenishment.
• Generate and input sales orders.
• Address customer inquiries promptly.
• Perform general administrative tasks
• Other ad-hoc duties as assigned by the supervisor.

Requirements

• Well versed in Microsoft Office (Excel, Words, etc)
• Hands on experience with SAGE is an added advantage.

Reach out

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“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to CSearch Pte Ltd’s PDPA and e2i’s PDPA.”

CSearch Pte Ltd | 24C2261
Cheryl Lee Jin Ling | R22103993

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Strengthen client relationships, manage their campaign performance, and upsell new services and ideas.
• Understand their business needs and add value with campaign strategy
• Promote media proposal & marketing plans to our clients prepare quotations.
• Map and execute the media plan across relevant platforms
• Work closely with the operations, marketing, graphic design and editorial teams on campaign implementation and execution
• Responsible for prospecting, managing, and maintaining good relationship with corporate clients.
• Handle documentation and administrative duties as assigned by reporting office

Qualifications

• Minimum GCE 'A' Level or Diploma certificate

Requirements

• Proactive and able to work independently.

• Result-driven and self-motivating

• Good verbal and interpersonal communication skills

• Proficiency in MS Office applications

• Relevant experience in media sales, marketing or advertising is an advantage.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)