SCOPE

Reporting to the Director of Groups & Events, the Sales Manager of Groups & Events is responsible for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested. The incumbent is responsible to ensure optimal utilisation and selling of the hotel’s function spaces including restaurants & guest rooms and revenue maximisation in compliance with Kempinski’s standards.

OVERALL OBJECTIVES

• Direct receipt, qualification and coordination of catering event and wedding enquiries (incl. leads, RFPs, etc.) defined by her/his direct supervisor and handle requests according to the relevant standards
• Ensure the ideal and most effective utilization of the function spaces including restaurants
• Carry out site inspections with potential clients in coordination with the Sales team
• Realize upsell possibilities to meet and surpass Group & Event budget goals.
• Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards
• Generate proper proposals and contracts
• Follow up on sent out proposals to ensure the client has received the information and to clarify possible questions and issues
• Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection
• Handles converted confirmed events business/meeting and handover group files (from the Sales team) and see through till day of the event
• Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.
• Further administrative tasks and other ad-hoc duties as assigned

REQUIREMENTS

• Minimum of 3 years’ experience in a similar capacity
• Degree in Business Administration, Marketing, Hotel Management or a Diploma in Hotel Management with 5 years’ experience in a similar capacity
• Has excellent written and spoken communication skills
• Possesses professional disposition with excellent communication and interpersonal skills

Gin Lee Studio is an independent local label that designs, develops and retails our own products locally and abroad. We are looking to hire a Senior Sales Assistant to join our dynamic team and grow with us!As the first point-of-contact in store, individuals on this role serves as the ambassador of the fashion Brand.

As a Senior Sales Assistant, you will:

• Introduce the brand’s ready to wear collection to customer
• Assisting customers in finding the ideal products that suit their preferences and needs
• Provide in-depth product knowledge on the features and unique selling points of our company products
• Achieve sales revenue (from offline and online stores)
• Contribute to the growth of the business by supporting plans relating to driving seamless customer experience and care across channels
• Handle order fulfilment process from physical and e-commerce store: product packaging, delivery, and operational excellence.
• Support marketing to deliver sales and promotion campaigns, and visual merchandising plans.
• Maintain an inviting and attractive store front to attract shoppers and turn them into buyers
• Verify daily sales and collection records, and inventory transactions
• Handle customer inquiries, complaints, and returns in a professional and courteous manner.
• Assist with housekeeping, inventory management, and conducting regular stock checks.

·

We are looking for someone who is:

• is friendly and enjoys interacting with people
• like to spread good vibes and service excellence
• Has a can-do altitude
• Organise and neat
• love for fashion and design
• Previous experience in retail or customer service related job
• Embrace Ginlee’s values – Creative, Authentic, Thoughtfulness

We Offer:

• 40 hours week with alternate weekends off.
• Fun and dynamic team
• Downtown/City location

Job Purpose:

Responsible for coordinating all purchases of food and beverage items, office supplies, capital equipment and contract services for Club. (Invite tender for services/goods). To ensure that all purchases are procured cost effectively and in appropriate quantities for required delivery in the approved price range. Responsible for the F&B costs and to ensure that daily and monthly reports on F&B costs are properly prepared on a timely basis.

Job Responsibilities:

1. Ensure that purchasing policies are implemented and observed by all departments.

2. Responsible for the daily operations of the purchasing department involving sourcing, evaluation and procurement of supplies with at least three suppliers for each requisition of new products and services.

3. Taking into account the product quality, product specification, supplier reliability and cost effectiveness, recommend to the requesting department the preferred supplier.

4. Ensure that each purchase order for new products and services is approved by the General Manager before committing to the supplier.

5. Contain and reduce costs through proper negotiation, product standardising, or innovative ways of sourcing.

6. Maintain a database of contracts and supplies information

7. Ensure that products and services received meet the specifications in the purchase orders.

8. Input and update purchase orders into computerised purchasing module. To follow up on outstanding purchase orders to ensure prompt delivery of products and services.

9. Follow up with suppliers on any discrepancies on pricing.

10. Ensure that the F&B stores are properly maintained and adequately stocked.

11. Ensure that stock items in the F&B stores are properly accounted for and stock records are accurately maintained.

12. Ensure that food and beverage costs are properly controlled by reviewing the monthly food and beverage cost percentage for each outlet.

13. Ensure that monthly food and beverage costs reports are promptly prepared and submitted to the Head, Food & Beverage and Head, Finance & Admin for review.

14. Prepare for open or close tenders upon annual review of prices for supply of food & beverage provision and other contract servicing.

15. Supervise the Purchasing Team.

16. Invite and review tender for supply of perishable items and services for other departments on a yearly basis.

17. Support business teams with agreement or contract requests to review existing relationships with strategic suppliers.

18. Ensure all supplier assessment and selection recommendations are reviewed and supported before submission to approval committees.

19. Participate in the monthly stock take exercise.

20. Reconciles the Physical count to the ledger records and does the reconciliation between inter-outlet records and the ledger records.

21. Support cost and quote calculations with considerations and advice to ensure reliable expectations and predictable outcomes.

22. Perform any other duties assigned by the Finance Manager and General Manager.

23. Others:

• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

About The Company

Global Angle Pte. Ltd. is a market research and consulting company providing human resource solutions to companies. Our Client is in wellness industry with over 40 outlets in in Japan (as of March 2023) providing personalised stretches and fitness plan to optimise performance. We are presently sourcing for a full-time Japanese Speaking Accounts and Human Resource Executive to join the team.

Job Responsibilities:

• Manage accounts payable and accounts receivable processes,including invoice processing and customer invoicing.
• Manage the recruitment and onboarding process for new employees,including posting job openings, reviewing resumes, conducting interviews, and facilitating orientation sessions.
• Prepare relevant documents and submit to the accounting firm and government board and ensure compliance with regulatory requirements.
• Maintain employee records and ensure compliance with relevant employment laws and regulations.
• Organize and conduct training sessions for employees to support their professional development and growth.

Requirements:

• Preferably 1 year of Accounting or HR experience.
• Strong attention to detail and ability to work independently.
• Proficiency with Microsoft Applications such as Word, PowerPoint,and Excel.
• Strong communication skills, both written and verbal, with the ability to interact effectively with employees at all levels.
• Excellent organizational skills and attention to detail, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Highly motivated and proactive in task management.
• Business Japanese(spoken and written) is mandatory due to stakeholders’ management.

Responsibilities

• Understand and support the company’s strategy and mission
• Communicate business plans between HQ and Singapore to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Provide consulting advise to align processes, resources-planning and department goals that align with HQ’s overall strategy for senior executives in making effective decisions
• Construct, present and prepare business plans, reports, forecasts and analytical models
• Any other duties as assigned by the management

• Strong in business Korean & English language and deep understanding of the Korean / Singapore culture to prepare, present and draft business related reports for HQ Korea management team.
• Proven experience in the area of Strategic Analyst, Planner or Business Consulting background
• Understanding of market research and data analysis
• Knowledge of business operations and procedures
• Demonstrable strategic thinking abilities
• Analytical mind with problem-solving aptitude
• Organizational and leadership skills
• Excellent communication and presentation skills
• Good knowledge of Microsoft applications including Power Point and Excel
• BSc/BA in Business Administration, Marketing or any other related field; MSc/MA/MBA is a plus

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses (T&C applicable)

# Salary: Up to S$4,000 per month

# Work Days: 5.5 days’ work week Monday to Friday Rotated - (9.30-6.00PM/ 08.30-5.00PM/9.00-5.30PM) Sat is 08.30-1.00PM

# Nearest MRT: Central Area

Our client, a private tertiary healthcare institute, who set up to offer a fresh approach to medical treatment, is currently looking for someone who is interested to join its team as a Senior Client Service Executive.

Job Responsibilities:

• You will be responsible for providing administrative support of all front-line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints

• Perform patient registration meticulously with relevant admission documentations

• Provide financial counselling, collection of deposits from patients/next of kin upon admission

• Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups

• Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed

• Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment

• Perform monthly procurement of stationery/pantry items.

• Handle any other ad-hoc assignments/projects as tasked.

Job Requirements:

• Diploma in any discipline

• At least 2 years of clinical experience preferably in diagnostic and interventional cardiac procedures

• Relevant experience in the hospitality or healthcare industry preferred

Looking for a new work environment or career opportunity? Be part of our growing team, email your detailed resume in MS Word format to [email protected]and attention it to Ms.Enthuumathi Thangavel or alternatively you can contact myself at tel. no.: 6385 6696.

Enthuumathi Thangavel (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24120405

Celecti Pte Ltd

Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.”

Job Purpose

The Club is seeking a versatile Marketing & PR Assistant Executive to support in day-to-day marketing operations. Main role includes organizing marketing files and support in graphics design and video production operations. This includes posting on social media, communications platforms and MailChimp.

Job Responsibilities

1) E-Newsletter Design: Assist in the design process for the E-Newsletter, ensure visual appeal and adherence to brand guidelines.

2) Public Screen Updates: Regularly update content on the screens to keep members informed and engaged.

3) Poster Design and Advertising: Assist in creating compelling designs for Club posters, print collateral, and other advertising materials to effectively communicate Club events and promotions.

4) F&B Menu and Tent Cards: Assist in developing visually appealing F&B menus, posters, and tent cards to enhance the dining experience.

5) Production Oversight: Support the production process, involving around but not limited to writing specifications, selecting appropriate materials, and inspecting proofs for accuracy and quality.

6) Photo & Video Archives Management: Record and administer the Club’s photo and video archives, including event photos, videos and member achievements in softcopy format.

7) Event Photography and Video Assistance: Assist in event administration by providing photography and videography services, capturing memorable moments for Club documentation and promotion (to post on social medias such as IG Stories and Reels).

8) Publications: Assist on publishing content for website announcements, social media, and other communication platforms.

9) Content Copy Writing: Assist in copy writing research

10) Administrative Processing: Assist in organising all marketing materials in shared folder

11) Ad-Hoc Responsibilities: Support Club level operations and ad-hoc assignments when required

12) Any other duties/projects as assigned by Supervisor and/or Management.

13) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

# Salary: up to S$4,500/per month

# Work Days: 5 days’ work week

# Work location: Changi

Our client is a forwarder operating in the global arena, and total logistics solution provider with air cargo. The Company is currently looking for an individual who is interested to join its team as an Assistant Manager.

Job Responsibilities:

• Generate new clienteles
• To work with stake holders on Request for Quotation participation
• Act as customers point of contact by liaising closely with relevant departments to ensure that their enquiries, concerns and/or issues are dealt with appropriately and promptly
• Assist in implementation and submit Key Performance Indicator (KPI) Reports and to participate in presentation and attend Key Performance Meeting
• Managing corporate client with pivotal care and attention
• Be the internal and external coordinator for all aspects of business relationship for new / assigned accounts
• Develop and execute sales, marketing plans and strategies new business
• Responsible for Account development and growth
• Other duties assigned by the reporting Manager

Job Requirements:

• Min.‘O’ Level
• Min. 3 years of Corporate/Niche product sales experience
• Must possess relevant experience and strong emphasis in business development. Preferably in either of these niche market – Semiconductor, Beauty care & Cosmetics, Life sciences & Healthcare and/or Chemical
• Class 3 driving license and possess a vehicle (optional)
• Sales driven and result oriented

Looking for a new work environment or career opportunity? Be part of our growing team, email your detailed resume in MS Word format to [email protected]and attention it to Ms.Enthuumathi Thangavel or alternatively you can contact myself at tel. no.: 6385 6696.

Enthuumathi Thangavel (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24120405

Celecti Pte Ltd

Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.

Inside Sales Engineering.

· Review customer RFQ applications/specifications and prepare technical proposals/responses.

· To generate quotations for all divisional products in response to customer RFQ’s.

· Maintaining accurate records of all quotation and contractual information.

· Entering Projects onto RSMS following quotation review and action the sales team as required.

· Review customer purchase orders against sales quotations to ensure that the information is complete, correct, concise and organised.

· Communicate with customers for the jobs associated with projects and bring them up to date as needed.

· Liaise with the operations manager and/or RSS Manager for any factory fit and/or site work needed for jobs related to projects.

· Work with the sales team to gather customer information required in order to complete a contract.

· Liaison with departments such as Purchasing, Production Planning, Engineering, Accounts, and Shipping ensuring fulfillment of the customer requirements.

· Participating in internal and external meetings with customers, inspectors, and expeditors.

· Assist with processing of sales order and other purchase order from time to time due to overload and staff absences.

· Co-operate with their manager to identify and implement best practices throughout the Company.

· Training other employees as needed from time to time.

· As required working within a project sales team to provide a coordinated effort to ensure the Rotork outcome.

· Perform other duties as assigned.

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

• Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

   

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Job Description & Requirements

• Design and drafting of infrastructure/ Water / building engineering works (Structural / Mechanical / Electrical).
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Evaluation of tenders and preparation of tender assessment reports.
• Assist Professional Engineer in liaison preparation and follow up of authority submission.

Requirements:

• Bachelor Degree in Civil / Mechanical / Electrical Engineering
• Minimum 3-5 years hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Familiar with local code and authority submission procedures
• Team player and able to work independent with minimal supervision
• Proficient in AutoCAD and BIM
• Good communication skills; ability to work well in a team

Are you a Oil tanker or LPG vessel operator with experience in handling the entire gamut of post fixture operations?

Our client is a stable and established organisation who are happy to give an Assistant Manger - Operations Ttile for an experienced Operator and have 3-5 months of bonus annually on average. You will be managing just 4 ships!

This is an excellent opportunity for someone with commercial operations background looking to work for an established ship owner/operator in their grwoing Singapore team!

Use your previous experience to achieve smooth operations of both the owned and pool tonnage in a role that enables you to work independently.

This position is perfect for someone who is confident in tanker vessel operations both time and voyage charter and wants the challenge of working in a large, international organisation.

You will need to have a good understanding of charter parties in order to take responsibility for all commercial operational matters. Prior experience in handling LPG carriers will be an added advantange but not a must!

Reports to: Publishing Director, Discover Journals

Discover Journals aim to support researchers across all fields of science in communicating and advancing discovery for a better world. We do this by providing a trusted environment in which researchers can quickly, easily and transparently share their discoveries, data and research stories in journals with an inclusive editorial threshold.

We are seeking an Executive Publisher on our Discover journals to lead a dedicated publishing team in the launch and development of new titles in an assigned subject area. You will ensure your team of editors and team leads are focused on the timely launch and development of journals, the integrity of our publication process, speed of review, and excellent author service. Reporting to the Publishing Director, you will also play a key role in the leadership and development of a growing team and portfolio.

You’ll enjoy maximizing the efficiency and growth of the portfolio, building new business through identifying new and changing subject areas for new launches, and championing the needs of the portfolio, Associate Editors and team leaders on your team, and the communities you serve. Using your leadership and influencing skills you will coach and manage the portfolio team to achieve business goals. This is a fantastic opportunity to work in a high growth environment with lots of opportunity to make a real difference.

Specific responsibilities of the Executive Publisher include:

• Take overall responsibility for the timely launch and development of new Discover Journals in your assigned subject areas, working with the Discover team and wider stakeholders to implement plans and align with the wider business strategy
• Maximize the growth and efficiency of your journals across a wide range of disciplines within your assigned subject area; in collaboration with internal stakeholders, ensure efficient workflows, speed of service, and research integrity are equally and optimally maintained across your portfolio at all times
• In cooperation with other Executive Publishers and the Publishing Director, develop and foster a collaborative and engaging working culture that reinforces team spirit while ensuring individual team members are accountable for performance and targets
• In cooperation with the Publishing Director, monitor performance to ensure targets are met, taking corrective action where necessary. Monitor KPI and financial performance of journals in the portfolio through regular reporting and forecasting
• Drive and monitor team performance against the journal development plans
• Monitor and evolve, as needed, the relationships with other departments to ensure that functional tasks, such as collections, board recruitment, editorial workflows, technology, marketing, production, and finance, are undertaken correctly and efficiently
• Contribute to the overall strategy and development of the Discover portfolio, developingand implementing the strategic goals, ensuring that these are in line with broader goals ofSpringer Nature as a whole
• Understand business opportunities and requirements in the key global regions in whichSpringer Nature operate (including competitors in the region and growth trends)
• Provide line management, coaching and support to a group of Team Managers andAssociate Editors, while demonstrating leadership and influence across the team andthroughout the business, as relevant
• Communicate regularly with the Team Managers and Associate Editors to review progressagainst objectives and carry out annual performance and development reviews
• With support from the Publishing Director, take proactive ownership of needs arising fromyour teams’ journals resulting from community feedback, research integrity cases,customer service, and other reactive.

Experience, skills and qualifications

• Strong demonstrable experience in STM publishing.
• Strong team management and leadership experience.
• Educated to Master's Degree (or equivalent), in a relevant field, or a combination of advanced degree and editorial experience.
• Strong understanding of the open access market.
• Excellent communication skills, including oral and written presentation skills.
• Customer-focused.
• Strong prioritization and time management skills.
• Strong financial skills, including experience with budgeting and P&L oversight.
• Ability to work as part of a team.
• Enthusiastic and committed.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Assistant Events Manager / Events Executive (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He/ she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel. 

Primary Responsibilities

Achieves Both Individual and Team Revenue as well as Profit Goals as per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
• Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings, event requirements, BEO at all times.
• Familiarises with the house system. (Opera, Table Management System & Social tables)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Goal

• Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of F&B experiences wherever necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The Executive Assistant is responsible for managing the administrative needs of the company and providing secretarial support to the Business CEO.

Key duties and responsibilities

Secretarial Function

• Handle secretarial tasks such as screening calls for the Business CEO, scanning and distributing documents to relevant personnel, managing incoming mail, and other related duties to ensure prioritized communication flow.
• Support and manage the Business CEO's calendar, schedules, and appointments, ensuring proper organization of meeting schedules.
• Prepare agendas, notices, minutes, and resolutions for corporate meetings, ensuring attendees are well-informed.
• Take and transcribe dictations, compose and prepare confidential correspondence, reports, and other presentation materials for management meetings.
• Respond to routine external correspondence, type memos, purchase requisitions, payment requests, etc.
• Arrange complex travel plans and itineraries, and compile meeting materials.
• Maintain overall office supplies.
• Maintain confidentiality of all corporate, personnel, and research matters.
• Maintain files and records ensuring easy retrieval when needed while safeguarding the security and confidentiality of sensitive documents.

Administrative Function

• Coordinate with a travel agent regarding flight ticket purchases for key executives and staff, and facilitate visa applications, ensuring travel requirements are met and arrangements are coordinated.
• Assist in accommodation arrangements for incoming expatriates and visitors.
• Coordinate office repairs and office equipment maintenance, janitorial and messenger services, lighting, and electrical works, and other office maintenance activities with vendors or building management, ensuring efficient and timely repairs and maintenance.
• Source office supplies/furniture/plants/pantry supplies, etc., and coordinate with suppliers for samples to ensure purchased products meet specified requirements.
• Coordinate with telecommunication companies regarding telephone line installation and cellular phone subscriptions for the company, ensuring accurate completion of applications.
• Monitor usage of company-issued cellular phones, promptly report problems to the telecommunication company, and ensure official call costs remain within budget.

Duties

• Responsible for the preparation and maintenance of full set of accounts
• Prepare financial data for entry into the financial system
• Keep accounting records and bank statements
• Prepare monthly audit schedules, maintain loan schedules
• Prepare and file GST returns
• Preparation of tax computation and tax planning
• Provide other supporting functions to the Division
• Other ad hoc duties

Requirements

• Diploma/ Degree in Accounting with at least 2 years of experience in (Accounting Firm preferable), including keeping full sets of accounts and tax.
• Able to perform under pressure and meet deadlines
• Good communication and interpersonal skills
• An independent team worker
• Able to work under stress to meet tight reporting deadlines

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Asssurance Management Pte.Ltd. and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Our Client a major MNC logistic/manufacturing company is looking for HSSEQ for their warehouse /manufacturing .

• Develop and implement HSSEQ policies and procedures to ensure compliance with industry regulations and company standards
• Conduct regular audits and inspections to identify potential hazards and recommend corrective actions
• Provide safety training and awareness programs to employees and contractors
• Investigate accidents and incidents to determine root causes and develop preventive measures
• Monitor and evaluate the effectiveness of HSSEQ programs and make recommendations for improvement
• Collaborate with other departments to ensure compliance with HSSEQ requirements

• Education in Occupational Health and Safety, Environmental Science, or related work experience will be advantage
• Experience in HSSEQ management, preferably in the logistics industry will be advantage
• Knowledge of local and international HSSEQ regulations and standards
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office and other relevant software applications
• FSM certification is very advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Office Location: 

Jurong, Pioneer Turn (2 days WFH)

Responsibilities: 

• Monitor Purchase Orders (PO)

• Perform MIRO
• Analyse PO with discrepancies
• Post invoices without purchase orders
• Monitor Fixed Asset payments including deposits paid but not yet capitalized
• Prepare payment & journal entries
• Work with the Assistant AP Manager on any ad-hoc duties   
• Follow up with Controllers & Area Managers on accruals/provision
• Liaise with Planner on stock discrepancies
• Liaise with colleagues, suppliers and inter-companies on billing enquiries
• Liaise with auditors on any audit queries
• Liaise with HQ on stock and payable reconciliation

ECB Financial Group is an award-winning financial institution dedicated to providing innovative and reliable trading and financial solutions while fostering sustainability and social responsibility. We are committed to enhancing our brand presence and promoting sustainable practices across all aspects of our operations.

Position Overview:

We are seeking a detail-oriented and proactive Branding Operations Executive to join our Brand and Sustainability Team. The primary responsibility of this role is to oversee various operational aspects related to branding, sustainability initiatives, and logistics management. In addition to administrative duties, the ideal candidate will play a key role in sourcing quotations from vendors and agencies, conducting research on the latest trends in merchandise, exhibitions, branding, and sustainability initiatives worldwide.

Key Responsibilities:

Payment Administration:

• Process invoices, payments, and reimbursements related to branding and sustainability activities, ensuring accuracy and compliance with company policies and procedures.
• Maintain records of financial transactions and reconcile expenses to budget allocations.
• Coordinate with finance and accounting teams to resolve any payment-related issues or discrepancies.

Administrative Support:

• Provide administrative support to the Brand and Sustainability Team, including scheduling meetings, preparing agendas, and drafting correspondence.
• Maintain documentation and records related to branding and sustainability projects, ensuring proper organization and accessibility.
• Assist in the preparation of presentations, reports, and other materials for internal and external stakeholders.

Vendor and Agency Coordination:

• Assist in obtaining quotations from vendors and agencies for branding materials, promotional items, and event management services.
• Collaborate with vendors and agencies to ensure timely delivery of services and adherence to budgetary constraints.
• Conduct research to identify new vendors, agencies, and partners that align with the company's branding and sustainability goals.

Trend Research:

• Stay updated on the latest trends in industry merchandise, exhibitions, branding, and sustainability initiatives worldwide.
• Analyze market trends and competitor activities to identify opportunities for innovation and differentiation.
• Provide insights and recommendations to enhance the company's branding and sustainability strategies.

• Diploma or equivalent certification in Marketing, Business Administration, Logistics, or related field.
• 3-5 years of experience in operations, administration, or logistics management, preferably in a corporate environment.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent attention to detail and accuracy in financial record-keeping and administrative tasks.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with financial software or systems.
• Effective communication skills with the ability to collaborate with cross-functional teams and external partners.
• Interest in branding principles and sustainability practices.

Job Scope / Key deliverables/ Job Requirements:

• Pls provide job scope, key deliverables and job requirements (cap at 1,000 characters or about 200 words per segment)

• Pls present details in a clear and concise manner, and avoid acronyms so that officers from other HTDs/domains can understand The Organisation Development Branch in Planning & Review Division is responsible in ensuring ICA’s organisation development efforts dovetail with ICA’s capability development. Key responsibilities include:

i. Collaborate with internal/external stakeholders in identifying relevant Organisation Development (OD) areas to cultivate, sustain and improve on ICA’s employee engagement, culture development (such as innovation culture) and organisation performance. Influences and supports changes in organizational behaviour.

ii. Strengthen ICA’s capability development, including collaboration with stakeholders in identifying relevant OD areas to enhance ICA’s organisation diagnosis efforts

iii. Source for OD tools, applications and practices, evaluate relevance for application in ICA, and recommend approach for adoption, where feasible.

iv. Design processes to facilitate ICA’s continued organisation development and improvement through the skilful engagement and developing positive relationship between internal and external stakeholders (include PSD, MHA and community of practitioners) to network, learn, exchange of information and/or provision of specialist advice/knowledge.

v. Guides processes on change management, organisation effectiveness and performance issues aimed at building organisational cohesion, health and flexibility. Assist to build and support work unit and workforce OD capabilities/competencies.

vi. Maintains and updates knowledge of change management theory, principles, and practices; management and leadership approaches, and instructional design and delivery techniques.

Knowledge and skills:

i. Relevant degree in organisation development, psychology, organisation design and development or other relevant behavioural science or any relevant work experience, preferred.

ii. Expertise in human dynamics, intervention processes as well as overcome

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner. Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the retail industry.
• Ability to speak Japanese will be an advantage.

Competencies

• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to resolve problems and make decisions.
• Communication skills in English spoken/written.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.