Overview

Join the NUHS Group Chief Technology Office (GCTO) that advocates flexible and innovative working culture. Successful candidate will be part of a team of Data Scientists and Software Developers who partner clinicians to propose, develop, and implement advanced Artificial Intelligence / machine learning models and pipelines to augment clinical workflows in NUHS cluster. The candidate will also ensure the adequacy and effectiveness of the models and tools for NUHS.

Key Responsibilities

• Research and develop machine learning models in various clinical areas such as clinical notes, medical images, and patients’ data
• Develop, train and test AI models in the local medical domain
• Work with the team to design and architect the workflow of the data and algorithms including data input, output and storage between various health IT systems
• Lead in the gathering of requirements and data by working and coordinating with clinicians and other relevant internal and external stakeholders
• Work with the team to develop and deploy necessary AI models for NUHS in hybrid cloud environment
• Document clearly explaining how the algorithms have been implemented, verified and validated
• Lead project to deliver AI related research and development requirement to meet the business need

Requirements

• Minimum Bachelor’s degree in computer science or related fields with strong statistical modelling and machine learning skills. Graduate degree in related fields may apply
• Hands-on experience in the development of end-to-end data analytics solutions and machine learning pipeline including data exploration/extraction/crawling, data processing, and model building
• Hands-on experience on development of AI models in NLP is a plus
• Proficient with programming in Python and AI related frameworks such as Scikit-Learn, TensorFlow, and PyTorch
• Knowledge and experience in machine learning platform and services from cloud providers such as AWS, GCP, Azure
• Familiarity with healthcare data, medical image is a plus
• Experience in leading AI projects and virtual team
• Strong problem-solving skills with the ability to work independently and in a team
• Excellent written and verbal communication skills, including the ability to communicate technically and non-technically with ability to translate between the two

Job Responsibilities:

• Pack and fulfil online sales and ecommerce orders through the efficient use of in-house and 3rd party delivery partners
• Receive incoming and outgoing shipment within the warehouse
• Coordinate all logistics activities and work with inter-department heads across different business units
• Monitor warehouse inventory and inform Product Managers if stocks are running below par level
• Provide feedback and suggest ways to improve operations and ensure cost-efficient and timely delivery of shipment and goods in line with the business needs
• Participate in monthly stock-take and provide monthly closing reports
• Support with any other administrative duties or special projects as required

Minimum Requirements:

• At least 1 year of work experience in a similar position
• Diploma/Bachelor’s Degree in Logistics & Supply Chain Management or equivalent
• Familiarity with Shopify and marketplace ecommerce platforms such as Lazada, Shopee, Fairprice and Amazon
• Experienced/Comfortable with operating pallet stacker/pallet jack
• Proficient use of Microsoft Excel
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Possess a Class 3 Driver’s license will be a bonus

Rice Fields (RICE) pride ourselves as a reputed architectural material solution provider to many esteemed partners in the industry since 2001. As a supplier of premium quality and stylish eco-friendly tiles to homes, institutions and commercial projects globally, our team is committed to deliver the finest product and services to the architecture + design industry.

Our award-wining design showroom, riceLAB offers a tile selection experience that is uniquely different in the industry.

If you are interested to be part of the team that helps to create dream spaces, we now invite you to join our team today as a Customer Experience Executive.

As the spokesperson of the Company, you are required to:

Responsibilities

• Deliver professional and quality concierge services to customers
• Communicate and handle customer requests or enquiries via phone, email, online platform in a clear, professional and timely manner
• Establish relationships with customers with a positive customer experience after every contact
• Provide support for Material Planners, risk management and marketing research
• Plan, manage and support marketing campaigns/branding/events and hosting with various team functions
• Manage and monitor the corporate gifts inventory for gifting
• Produce regular reports on marketing and manpower capacity, including scheduling and coordinating sales appointments
• Assist in sample preparation, collection and delivery
• Ensure corporate image is maintained
• To ensure that conditions of riceLAB (showroom) is well maintained
• Receive and manage mails and packages

To excel in this job and have an enriching career pathway, you must have/be:

Requirements

• Have good interpersonal and communication skills, customer service-oriented disposition and a team player
• Well-groomed to represent Company’s image at all times
• Work well in a challenging and fast-paced environment
• Willing to work on Saturdays on a 5-day work week (4 weekdays and 1 Saturday). Non-working days for Sunday and Public holidays

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Marine Division Manager, you will be responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.

You will also be responsible for leading, developing, and executing high-performing sales in line with the Alfa Laval culture. Inspire, support, and lead the local and regional sales team in charge of capital sales.

To be able to do value based selling in depth technical knowledge of applications and marine environment will be essential.

Key tasks:

• Define the business strategy and plan for assigned areas of responsibility according to division strategy, actions, and targets.
• Develop the business by driving relevant sales and business development activities to get customer loyalty and satisfaction using market analysis, pricing strategies, visits, and Seminars.
• Forecast sales figures and monitor progress against objectives and financial targets to identify problem areas to improve performance.
• Work proactively with structured sales and business development strategies to optimize the sales efficiency of the team.
• Lead the sales team, setting the direction and ensuring that they are performing according to the plan and the sales processes, with a special focus on lead to opportunity and opportunity to quote sub-processes.
• Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies.
• Take direct sales responsibility for assigned regions such as Indonesia, Malaysia, Thailand and the Philippines.

What you know?

• Bachelor’s degree from a recognized university in Mechanical or Marine Engineering or related.
• Minimum 5 years of experience in developing & managing marine new shipbuilding sales and at least 5 years of experience in technical sales of products & services in Marine industry.
• Well-versed with the development and execution of sales strategies and has also demonstrated a proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using offline and online channels to grow sales. 
• Proactive, service-minded, strong in customer care, and can take quick actions.
• Self-motivated team player with a strong customer focus. You should have the courage to take new initiatives and drive the implementation.
• Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, freshwater generators, boilers, and/or inert gas systems is preferred.

What is in it for you?

• You get access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.
• You work in a company that values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.

Responsibilities:

• Sales and marketing of materials for Semiconductor- and Electronics related manufacturers.
• Conduct market survey and analysis of Southeast Asian market.
• Prepare monthly sales reports (actual, forecast, budget) for reporting to the head office.
• Collect statistics data, import, export and other data.
• Prepare monthly reports, presentation materials.
• Willingness to travel (Southeast Asia region).

Requirements:

• Min. Diploma or Degree in Business or related fields.
• More than 10 years’ experience in B2B sales and marketing.
• Experience in the semiconductor or electronics industry will be an added advantage.
• Knowledge of Southeast Asian market.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal and communication skills to build and maintain relationships with customers and business associates.
• Highly sales driven and motivated.
• Working experience or familiarity in Japanese multinational companies will be an added advantage.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23909

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

You are to support the team and providing operational support to programme delivery.

This is an end-to-end functions for the delivery of training, learning programmes.

Role

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)

• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Partner public agencies to develop and customise L&D interventions to support their developmental plans

• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions

• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)

• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)

• Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.

• Comply with college service standards and operations guidelines.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:-

- Diploma in any discipline

- At least 2 years of relevant working experience, preferably in an administrative role.

- Excellent communication and written skills.

- Organized and meticulous.

- Team player, and able to work under pressure and short deadlines.

- Good interpersonal and customer service skills.

- Good problem-solving and time management skills.

- Proficient in Microsoft Office applications.

- Demonstrate a positive attitude with integrity and drive for excellence in work

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.

Requirements:

• GCE “O” Level and above
• At least 2 years of sales and customer service experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client understands the value of sounds. They are in the business of developing solutions that will enhance the auditory quality of their products for their users. Now, you can hear every sound clearly and comfortably.

They are looking for a Customer Service Executive to join their expanding business on a one-year contract. You will be responsible for export order management of all product groups as well as orders for the Japanese market. As such, the successful applicant should be proficient in Japanese. This dynamic role will see you working closely with the regional sales directors, sales representatives, global supply chain team and Finance. If you are a meticulous person who enjoys being the voice of the Company and are committed to providing excellent customer service, we would love to speak with you.

Responsibilities

Sales and Trial Order entry

• Receive customer purchase orders via email or EDI
• Sales order entry
• Liaison with customers and sales team on stock availability and ship-dates
• Backorder management to ensure partial shipment consolidation for customers
• Perform end-of-day checks and follow up to ensure that all orders and transactions are in the correct status by the end of each working day
• Review and verify import tax and duties invoices from local customs broker

Returns and credit handling

• Process warranty claims received from partners and global support team according to policy
• Process credit claims according to policy and sales director approval

Logistics

• Liaise with the overseas warehouse partners on order handling and exceptions
• Liaise with local Japan and overseas freight forwarders on deliveries and returns, including cross border shipments, per incoterm

Requirements

• Business level Japanese proficiency (mandatory)
• Minimum 3 years of relevant customer service experience
• Good working knowledge of inventory availability, out of stock situations and backorder management
• Working knowledge of incoterms and export shipping documentation
• Experience working with external freight forwarders and overseas customs brokers
• In-depth knowledge of commercial tools, such as ERP systems and OTC processes
• Ability to work independently and be self-motivated
• Proficient in Microsoft Office skills – Excel, Word and PowerPoint
• Good working knowledge of SOX compliance and procedures
• Excellent communication skills
• Excellent phone manners and high level of service and customer orientation
• Ability to work well under pressure and tight timelines

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License No.: 11C3242.

Reg No.: R1103318

Roles & Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces
• Manage digital marketing tactics: including SEO, SEM, social media advertising, email marketing, etc
• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
• Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
• Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc) accuracy across platforms
• Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Qoo10, Amazon and other platforms.
• Create and update website content, products, images, promotions and banners to ensure the website is kept up to date.
• Responding to enquiries from online customers
• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
• Other administrative duties, ad-hoc tasks projects as assigned.

Requirements:

• Have good working commitment
• Self-motivated individual to achieve sales target
• Friendly, organized, team player
• Diploma in Marketing/Digital Marketing/E-Commerce or equivalent
• Minimum 1 years of relevant experience in the handling of marketplaces (Shopee, Lazada,Qoo10)
• Able to work independently and adhere to deadlines
• Good interpersonal and communication skills
• Attention to details and accuracy
• Proficiency in Google Analytics and marketplaces
• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high pressure and fast-paced environment
• Effective communicator, able to achieve internal alignment and handle communications with external partners
• Proficient in Microsoft Office and Adobe Photoshop Express

• Job Types: Full-time, Permanent
• Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Employee discount
• Commission pay
• Performance bonus

Work Schedule:

• 5 Days work week

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Information

*Mon-Fri: 8am - 5.30pm

*Meal Allowance: $70

*Annual leave: 15-20 days

Responsibilities:

• Planning, organizing, directing and controlling of purchasing, warehousing & transportation functions
• Lead a team of staffs handling daily purchasing/warehouse operation to ensure meet delivery schedules
• Manage customer audit and complaint relating to purchasing and logistics operation.
• Oversee MRP fulfillment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Manage the 3rd party logistics warehouse operation and logistics suppliers.
• Co-ordinate on logistics equipment and facility maintenance and improvement.
• Continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:

• Degree in Purchasing/ Logistics/ Materials Management/ Procurement/Supply Chain Management
• Min 3 years experience in purchasing and/or logistics function in manufacturing environment
• Min 2 years of supervisory experience is preferred.
• Knowledge of ISO9000, TS16949, ISO14001 & OHSAS18000 preferred.
• Experience in using ERP software (Movex) and Kaizen methodology will be advantageous.
• Experience in managing and auditing 3rd party logistics warehouse operations

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Salary: up to $5200

Duration: 3-6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Outram

Job Description:

• Responsible for AP and GL
• Do month end closing
• Assisting in auditing

Job Requirements: Min Diploma/Degree in Accountancy or similar w min 3-5 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibility

• Actively visit existing and new customers
• Expand customer base by industry penetration and cold calling
• Analyse and explore new industries
• Provide after sales support to customers
• Liaise with vendors for AutoJet (project) sales
• Trained to be specialist in industry spray nozzle and modular system for various application used in different industries
• Trained to perform simple spray demo in our test lab

Requirements

• Candidate possess ITE or Diploma in Mechanical/Mechatronic Engineering, Chemical engineering or equivalent.
• At least 1-2 Year(s) of outdoor sales experience in related technical field
• Resourceful, self motivated
• Added advantage if you have experience in fluid control related industrial products
• Required Skill(s): outlook, powerpoint , excel, CRM
• With own car

Benefits

• Basic salary + transport + AWS + incentive
• HP reimbursement
• Medical, dental, insurance coverage

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

Our client is from Medical Science Industry. They are looking for a Sales Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities

• Oversee RFQ processes, encompassing negotiation and assessment of supplier quotes.
• Proactively seek and assess potential new suppliers or alternative product sources.
• Analyze and formulate strategies for designated projects, focusing on cost savings, risk management, and process enhancements.
• Cultivate and sustain supplier/customer relationships to ensure reliable delivery and value generation.
• Evaluate and track suppliers' performance regularly.
• Identify sales prospects through research and identification of project opportunities, actively seeking new accounts.
• Expand accounts by reviewing customers' purchase history and recommending related or new items.
• Generate quotations in the system and aid in documentation for product approvals.

Requirements

• Min Diploma in Business or any relevant field
• Min 1 year of experience in Medical Science related industry is required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Chateraise Singapore has vacancies for Japanese Speaking Operations Executives

Job Role and Responsibilities

• To assist Country Manager in Chateraise’s aggressive expansion

• To embark on management training, cross-functional job rotations across core commercial functions such as Sales and Marketing so as to be able to lead and manage both operations and management.

• Support Japan HQ initiatives: Maintain effective communication to ensure smooth execution of promotions, events, or activities. Example, marketing activities & online store database management

• Ensuring all policies and procedures of the company are followed by outlets accordingly

• Conduct checks and audits at outlets to ensure requirements/standards are met

• Any other jobs or duties assigned by the Country Manager from time to time

Requirements

• A Bachelor Degree or equivalent; minimum 2 year working experience in related field

• Fluent in spoken and written Japanese (minimum JLPT 3) to lianse with Japanese clients and counterparts

• Track record of non-academic, co-curricular activities

• Keen sense of business acumen, excellence in critical thinking and analytical skills

• Team player with strong communication and interpersonal skills;

• Driven and ambitious in delivery of results

• Able to work well as a team and as a leader when needed

• Good learning ability (both to learn and help others learn).

• Passionate about F&B/ Confectionery an added advantage

• Working Location: Island wide

• Working Hours: 5 days/week, 44hours (inclusive of weekends and PH)

• Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Volunteer Management

• Provide support in the overall aspect of the volunteer management programme (Recruitment, Training and Retention) at town level
• Support the development of framework and training curriculum for existing and new volunteers
• Coordinates, nurtures, sustains and motivates volunteers
• Organise and provide support in events including formal or informal recognition, reward programmes, and appreciation events for volunteers
• Document and monitor outcomes
• Maintain and update Volunteer Programme materials (such as applications, policies and procedures, volunteer handbook, etc)
• Support all secretariat work and reports of the volunteer programmes to management, internal and external stakeholders
• Update and manage database of volunteers to ensure accurate and up-to-date records

Marketing and Communication

• Support the development of strategy and operational plans to market the services and volunteering opportunities to community and corporate partners
• Plan and manage all publicity efforts to drive volunteer recruitment and organise outreach events
• Provide editorial support for corporate communication, collateral and material

Candidate Requirements

Technical Competencies:

• Recognised Diploma Bachelor in any field with minimum 2 years related work experience

Core Competencies:

• Positive vibes with strong interpersonal skills
• Team player who is resourceful, adaptable and able to perform multitasks under given timeline
• Self-motivated and pleasant personality
• Passionate about volunteerism and enjoy serving in community

Preferred achievements / characteristics:

• Good organisational and project management skills
• Resilient, resourceful and independent with minimum supervision

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

St Joseph’s Institution International Elementary School, a Catholic & Lasallian school that provides a quality international education for a diverse student body, rooted in the community of Singapore, is seeking a dynamic, conscientious and proactive individual to join us as

ES Administrative Executive

Reception:

Counter Duties (Shared responsibility with the other Admin team members.)

· Attending to walk in Parents and children’s enquiries and requests.

· Attending to Teachers & Staff enquiries and requests.

· Attending to guests/visitors and informing Staff of their guests/visitors arrival.

· Attending to couriers, delivery & dispatch personnels.

· Handling mailing of letters (via CA).

· Booking of taxis for guests/visitors.

· Assisting in sending out emails to Parents.

· Maintaining sufficient supplies of stationeries for Office use/ Refilling of papers for copiers.

· Maintaining the cleanliness and orderliness of the Front Office.

· Passing of messages to students & Teachers.

· Picking up and escorting children to and from the Security Office when the class Teachers or teaching partners are not available.

Phone Calls & Emails:

· Handling incoming calls from new & current Parents.

· Attending and following up on current & new Parent’s enquiries and feedback.

· Managing school's general emails

Onboarding for new student:

· Working with the Curriculum Manager to allocate colour houses.

· Working with the Curriculum Manager in sending out the welcome email which includes, curriculum overview & welcome letter from the Teachers.

· Following-up with Teachers or Assistant Principal (Curriculum) to update the welcome letters.

· Liaising with Parents and Teachers on first day transport arrangements.

· Any other matters arising from new Parents.

Virtues Project Workshops:

· Preparing google form & Red Dot link for online registration.

· Monitoring the attendance for all workshop sessions.

· Following up on correspondence with attendees on training details or feedback, etc.

· Monitoring sales of virtues cards/books.

· Liaise with PA to ensure that the venue is booked, catering of food and drinks and logistic requirements have been taken care of.

Daily Bulletin/Portal Calendar/IEP:

· Updating calendar changes in Parent’s Portal.

· Updating information on the Teacher Daily Bulletin - on a daily basis e.g. Teacher absence, what’s happening, meetings, etc.

· Adding and updating images of new students with IEP.

Administrative support to Vice Principal on Student’s Attendance and Teaching

Cover availability and record:

· Taking attendance and follow up on absentees.

· Working closely with the VP to monitor student’s attendance.

· Following up emails to Parents on attendance matters.

· Following up emails to Parents on leave of absence applications.

· Documenting, especially confidential Safeguarding and Child Protection.

· Preparing Presentations, visual materials and information to be shared with the community.

· Compiling info booklet on students dietary, medical & contact details in soft and hard copy.

· Updating student details in a tracking list for various departments (Well-being profiles, Individual grade assessment file).

· Importing student details to different classes yearly.

· Consolidating individual timetables to produce a cover teacher timetable based on the availability of internal teaching staff.

· Creating a teaching cover spreadsheet for live updates of cover staff movements.

· Assigning cover teachers for teaching staff on pre-arranged leave.

Safeguarding training for all Staff and Cover Teachers:

· Working with Pastoral VP to create Staff login details for Educare (Safeguarding).

· Sending emails to Staff with procedures to use the system.

· Maintaining Staff tracking list for the courses they are required to do.

· Following up on those who did not complete required safeguarding training within the given timeline.

· Entering details in the tracking file.

· Taking Staff images and forwarding them to the Operations Officer [For Supply Teachers, ITP, CCA providers only] and informing Staff when the pass is ready for collection.

Administrative support to ES Curriculum Manager:

· Maintaining updated Parent's contact details in student’s & SMS system.

· Assisting Curriculum Manager with class image taking on actual day.

· Preparing and printing Leavers and Grade 6 Graduation Certificates.

· Liaising with the vendor to purchase soccer balls and liaise with the Facilities Department to get the soccer balls ready for leavers.

Administrative support to Bilingual Programme:

· Providing administrative support to the Assistant Principal of Bilingual Programme.

· Handle enquiries from Parents.

· Any other administrative support required by the Bilingual Team.

Undertake any other general admin and ad hoc functions as assigned by the Principal, Senior Leadership Team and Curriculum Manager.

Requirements:

● Minimum of 5 years of school based administrative experience is preferred, alternatively significant experience in administerial or secretarial positions.

● Diploma in a relevant field.

● Team player with positive, cheerful, helpful work attitude and initiative.

● Capable of independent and committed effort, with good organisation & interpersonal skills.

● Proficient in Microsoft Office and Google suite is essential.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/employment for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

• Perform full spectrum of HR and administrative support.
• Handle work pass applications, renewal and cancellation of foreign workers and process claims of government grants such as maternity leave and childcare leave applications.
• Responsible for monthly processing and submission of payroll and reports.
• Review, enhance and maintain HR policies and procedures.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of HR and admin experience in Logistics/Freight Forwarding industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts

Requirements and skills

• Proven sales executive experience, meeting or exceeding targets
• Previous experience as a sales executive, sales manager or sales and marketing director
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Proven ability to drive the sales process from plan to close
• Proven ability to articulate the distinct aspects of products and services
• Proven ability to position products against competitors
• Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Able to work on weekend and public holiday

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.