Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Using advanced financial analyses and modelling to simulate economic scenarios and determine the present and future financial condition of the company.

Researching and reporting on factors that influence the company’s performance and analysing and predicting market trends.

Developing financial management strategies to reduce financial risk, providing relevant recommendations to maximise profits and assisting executives in decision making.

Monitoring reporting systems, preparing accurate financial reports and statements, interpreting data, preparing and publishing all financial documents and ensuring adherence to industry regulations.

Managing accounting, budget, cash flow and reviewing cost-reduction strategies

Developing long-term and strategic business plans and organising new funding strategies.

Developing external relationships with auditors, solicitors, bankers and other statutory organisations.

Requirement

• A Diploma in finance/accounting or related field
• 2-3 years experience in account job

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• Collaborate with engineers, architects and other workers in the same project
• Choose subcontractors and delegate their responsibilities
• Responsible for any delays, emergencies and problems that can arise
• Comply with safety and building codes as well as legal requirements
• Report project progress and budget to client
• Explain contract and technical matter to others in a clear manner
• Prepare budget and cost estimates, along with work timetables
• Must be Architectural (facade) background and trained

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

Candidates must be willing to travel to Tuas

5 Day work week

8am to 5pm (Flexible)

AWS is a given!

RESPONSIBILITIES

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Work along General Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with Director to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

REQUIREMENTS

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for Roadshow Consultants to join us in this exciting journey!

[Roles & Responsibilities]

• To reach out and engage the general public to upgrade and embark on their Digital Marketing learning journey
• Demonstrate and provide information on courses
• To propose suitable Digital Marketing courses to consumers
• To actively participate in assigned roadshows, corporate events and seminars
• Pursue sales opportunities and close the deals effectively
• Be responsible for personal sales portfolio
• Follow up on sales leads
• Keep detailed notes on prospect and customer interactions

[Requirements]

• Be a positive representative of the company and its brand by conducting all activities with professionalism and integrity
• Proven ability to engage and handle customers’ requests
• A keen learner, sales-driven and have passion for life-long learning
• Good teamwork & communication skills
• Outgoing and friendly personality

[Working Hours]

• 5/6 days work week (inclusive of weekend shifts)
• 9 working hours from 11AM-8PM

[Benefits]

• Basic + Commission + Incentives
• Additional shift allowance

Permanent position;

corporate customer: Regular supplier for SMRT, PSA, SHELL, MOBIL， SATS etc

Competitive Products:

- Office furniture, Office chairs,

- Outdoor Furniture,

- mental Furniture,

- F&B Furniture,

- Hotel Furniture,

- hardware & industrial supplies;

Basic salary 2500-3000

Transportation reimbursement;

high commissions,

Working hour: 9:00am to 6:00pm (Monday-Friday)

5 working days per week;

12 days annual leave;

12 days medical leave;

1 day leave for brithday;

Requirements:

Min. diploma in any field Prior experience in sales;

Strong marketing planner, creative sales ideas;

Ability to prospect and manage managerial level relationships within small to medium size organizations;

Strong territory knowledge and proven history of meeting sales quotas through strategic selling approach;

Manage forecast accuracy on a monthly/quarterly/annual basis;

Ability to speak Mandarin will be a bonus (in order to build and maintain good relationship with Chinese speaking customers/suppliers/vendors );

Proficient with Microsoft Office ;

Good communication skills and pleasant disposition;

At least 3 years funiture sales experience.

Responsibilities:

Develop new clients and service existing clients ;

Cold-call/canvassing for new clients and leads ;

Meeting up with clients and promote company’s products and services ;

Handle proposal, quotation, contract/agreement, and sales reports ;

Perform after-sales services ;

Collecting customer requirement / market information;

Send Resume to: [email protected]

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Responsibilities:

• Process buyers’ orders
• Customer Service
• To co-ordinate samples
• Coordinate and work closely with production on order lead-times, handles day-to-day problems and ensure timely delivery
• Liaise with suppliers and clients
• Prepare quotations, tenders, purchase orders, delivery orders, data entry, etc.
• Plan delivery schedule

Requirements:

• Experience in garment industry / Diploma in Fashion Merchandising or related discipline
• Good communication skills
• Proficient in both spoken and written English and Mandarin
• Team player, self driven and highly motivated
• Meticulous and willing to learn

Position: Sales Manager (Immediate Hiring)

• Responsible to achieve quota set for Van Sales Team.
• Need to do van sales using 10-14 footer box chiller truck as and when needed.
• Need to cover salesman using their chiller truck when they are on MC or leave.
• Support ad hoc deliveries to end customers.
• Manage Team Sales achievement and Delivery for Supermarket sales
• Need to do direct delivery to new outlets to open new accounts
• Customer management at all Store levels/ invoicing
• Ensure good customer relations with all Supermarket stores managers and ground Staff
• Daily Supermarket store order collection and delivery schedule management
• Support store promotion campaigns with setting up and tearing down.
• Manage Buyer on promotion and new product introduction and delivery of samples.
• Manage new customers requirements

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Inside Sales Representative ( 6 months Contract )

Responsibilities:

1. Manage a portfolio of existing client contracts, ensuring timely renewal and negotiation of pricing and scope adjustments.

2. Conduct comprehensive analysis of client needs and current contract terms to develop tailored renewal proposals.

3. Collaborate with cross-functional teams, including operations, finance, and legal, to finalize contract terms and pricing structures.

4. Proactively identify upsell and cross-sell opportunities to enhance contract value and drive revenue growth.

5. Maintain accurate and up-to-date records of contract renewals, pricing agreements, and client interactions in the CRM system.

6. Provide exceptional customer service and support throughout the renewal process, addressing client inquiries and concerns in a timely manner.

7. Stay informed about industry trends, competitor offerings, and market developments to effectively position our services and solutions.

8. Meet or exceed sales targets, quotas, and key performance indicators related to contract renewals and revenue generation.

Requirements:

1. Relevant sales coordination experience

2. Work Location: Macpherson

3. 5 days work week

4. 6 months contract

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, tech-savvy and outgoing Pre-Sales Engineer for its fast-growing IoT & OT Cybersecurity. This person should be naturally very curious, hands-on, loves technology, and is B2B-minded. This person will create solution architecture, prepare technical slides, pitch Microsec product suites, prepare competitive landscape, file RFP/ITQ, and facilitate to address customer/partner queries.

What you’ll do

Pre-Sales

• Create cybersecurity solution architecture for various industry verticals, including Industry 4.0, Energy, Maritime, and Smart city infrastructure
• Act as a cybersecurity technical expert to support pre-sales related work including preparation of proposals, decks, and RFP
• Performing demo, showcasing various cyberattack scenarios and how to thwart them
• Create solution mapping to various cybersecurity standards including IEC62443, ISO 27001, etc.
• Hosting webinars, training, technical workshops and creating a roadmap for partner enablement
• Partner with account management to understand customer needs and translate them into product requirements
• Act as an intermediary between customer and technical support/sales
• Provide a competitive landscape and unique selling point to partners/customers
• Execute product launches and go-to-market by working with marketing to produce compelling content and sales enablement assets
• Travel as and when required to support customers & partners
• Conduct market research to guide product strategy and identify opportunities for new products and use cases
• Evangelize our product and drive customer adoption

Solution Delivery

• Oversee the delivery of the product suites and its licenses
• Get customer feedback and identify any pitfalls

Who you are

• You have over 3 years of experience in presales engineering in the cybersecurity domain
• Experienced in solution architecture for cybersecurity for OT, IIoT, and Automation systems
• Must have knowledge of relevant Cybersecurity products, solutions, and verticals in the domain of Industrial control systems and enterprises
• At least a bachelor's degree in Computer science or another related domain
• Must have knowledge of cybersecurity technologies like PKI, Intrusion Detection systems, IAM, etc.
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Professional certifications in cybersecurity (e.g., IEC62443, CISSP, CISM, CISA) are a plus
• You bring extensive experience in B2B technology sales
• Experience developing and executing integrated GTM strategies to unlock accelerated growth
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers, or team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication, and presentation skills

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

To create a better future, you need to think outside the box. That’s why we at Siemens need innovators who aren’t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact!

Siemens Smart Infrastructure is seeking a motivated and experienced Sales Lead to drive growth within a dynamic Vertical which is rapidly growing and needs a highly motivated sales leader to identify and develop customer opportunities into successful solutions and services for the accounts they will serve.

In Siemens Smart Infrastructure, we embrace change and work with curious minds to re-invent the future of Smart Infrastructure. Join us and let us focus on what’s truly important: making lives better with new ideas and the latest technology worldwide.

You’ll make an impact by

• Have and further develop an in-depth understanding of the local built environment industry, including local market dynamics, operational needs and constraints, regulatory nuances, and competitive landscape.
• Lead a team and adhere and participate in sales activities including pre-bid reviews, risk management, bid preparation and ensure proper sales-to-project hand over of secured orders
• Hold responsibility for meeting sales order and revenue, based on the assigned team targets
• Cultivate strong relationships with key accounts, amidst intricate organizational hierarchies and become a trusted advisor for our customers and stakeholders within the industry
• Understand customer’s business processes, drivers and develop strategic account plan to support the digital transformation journey of the account.
• Growing Share of Wallet: Expand existing and new customer relationships by identifying upsell and cross-sell opportunities within our solutions and services business
• Articulate Siemens value propositions, that resonates with diverse stakeholders with an added focus on digitalization and sustainability
• Adopt and leverage internal sales tools to maximize sales effectiveness, provide accurate sales forecasting and enable data driven decision making
• Engage in any industry association working groups, to develop domain expertise and represent Siemens as a thought leader in the industry.
• Work closely with relevant internal stakeholders, including Finance and Operations.
• Ensure team’s strong compliance to Siemens Business Conduct Guidelines

You excel in the following:

• Possess at least 5 year(s) of sales experience in any building services
• Granular understanding of the built environment industry, including industry standards, regulatory frameworks and trends
• Strong relationship with various stake holders including real estate developers, consultants, builders, facilities managers and general/specialist contractors.
• Possess a Degree in Business / Engineering or equivalent
• Appreciates collaboration and ability to communicate effectively in cross-collaboration opportunities
• Growth mindset and able to embrace a consultative selling approach

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us

Job Description:

• Accurately create, manage, and maintain sales orders within the accounting system, ensuring all details are entered meticulously.
• Collaborate with various sales departments to ensure seamless order processing from start to finish.
• Monitor inventory levels to verify stock availability and proactively address potential shortages to meet order requirements.
• Communicate effectively with customers regarding order confirmations, updates, and promptly address any issues or inquiries.
• Maintain and organize all order-related documentation for quick retrieval and reference, ensuring compliance with company policies.
• Conduct uality checks to ensure all orders are processed accurately and meet company standards for fulfilment and customer satisfaction.
• Identify and resolve any discrepancies or issues in order processing in a timely and efficient manner.
• Prepare and present reports on order processing performance and key metrics to Senior Management and Heads of Departments.
• Continuously identify opportunities for process improvements, implementing best practices to enhance efficiency and accuracy.
• Ensure the order processing system is up-to-date and functioning correctly; address any technical issues that arise.
• Perform other related ad hoc duties as assigned.

Job Requirements:

• Diploma holder equivalent and above may apply
• Fresh graduates and entry-level applicants are welcome to apply.Fast learner and proactive in daily tasks.
• Demonstrates excellent organizational and time management skills.
• Pleasant and friendly personality, contributing to a positive work environment.
• Strong problem-solving capabilities and a hands-on approach to tackle challenges.
• Proficient in basic computer skills (Microsoft Office, email, etc.).
• Availability to start work immediately is an advantage.