Location: Islandwide

Working Hours: 5 day work week including Weekends and PH

Salary: Basic Up to $3200

Job Scope:

• Assist in overseeing the daily operations of the store, including managing staff during shifts.
• Help train new employees and provide ongoing coaching to existing staff to ensure high performance
• Manage and involve in opening and closing of the store and banking of the daily sales

Requirements:
✅ Diploma holders or with at least 3 years of retail supervisory experience
✅ Strong ability to handle customer inquiries, resolve complaints, and maintain high levels of customer satisfaction

WhatsApp 87490148 (https://wa.me/6587490148) attach with your resume and quote "Retail Manager" to apply NOW!

Primary Role:

To oversee and coordinate sales and operational activities, ensuring smooth day-to-day operations while driving sales growth, customer satisfaction, and team productivity.

Working Days: 5.5 days/week

Key Responsibilities:

Sales and E-commerce Management:

1. Sales Performance Management:

· Identify and approach potential business partners.

· Execute online/offline promotions and campaigns.

· Oversee daily operations of the e-commerce platform, including product listing updates and pricing adjustments.

· Work with the marketing team to develop and upload product descriptions, images, and other content.

· Develop innovative sales planning ideas to attract customers and boost revenue.

2. Customer Engagement:

· Maintain strong relationships with key clients.

· Handle customer inquiries and resolve issues promptly to ensure satisfaction.

· Monitor and analyse sales performance and trends to improve customer retention.

3. Retail Support:

· Provide support to the retail team in achieving sales goals.

· Conduct training sessions on sales techniques and product knowledge for staff.

Operational Management:

1. Stock and Inventory:

· Coordinate with the warehouse and retail teams to ensure optimal stock levels.

· Manage stock transfers and ensure timely replenishment at retail counters.

· Coordinate E commerce order processing, packing, and shipping to ensure timely deliveries.

2. Team Leadership:

· Support a team of 7 retail staff, ensuring smooth collaboration and productivity.

· Assign responsibilities and monitor task completion to meet operational goals.

· Support and execute plan for sales event setup/tear down

3. Point of Sale (POS) System Management:

· Oversee and troubleshoot POS systems, ensuring smooth daily operations.

· Ensure accuracy in sales reporting and transaction processing.

Communication & Reporting:

· Regularly update management on sales and operational performance.

· Provide feedback to improve operational efficiency and customer experience.

· Work closely with cross-functional teams, including marketing and logistics.

Key Skills & Qualifications:

1. Education & Experience:

· Degree in Business, Sales, Marketing, or a related field.

· At least 2 years of experience in retail operations, sales, or e-commerce management.

2. Skills & Knowledge:

· Proficiency in e-commerce platforms (e.g., Shopify, Lazada, Shopee).

· Strong understanding of inventory management and order fulfillment processes.

3. Personal Attributes:

· Strong analytical and problem-solving skills with leadership capability.

· Excellent written and verbal communication in English and Mandarin

· A good team player who possess drive, initiative and ability to work independently.

4. Others:

· Willingness to work on weekends or during promotional events if required.

· Creative mindset to contribute to sales planning and e-commerce growth strategies.

Please be informed that only shortlisted candidates will be contacted.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

The Manager in the Industry Development Division 1 is responsible for the effective implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives.

This role requires close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous improvement of processes. Reporting to the Team Lead, you will contribute to enhancing the impact and effectiveness of industry development initiatives.

You will be reporting to the Team Lead and be part of a team responsible to:

Programme Policy Review and Monitoring:

• Support the implementation of programmes, extract and share data, review policies, evaluate programme impact, and drive CET interventions.
• Communicate findings and support improvements.

Systems Coordination:

• Manage data preparation and cleansing for system changes, participate in user testing, and ensure data integrity for programmes and courses.

Administrative and Financial Oversight:

• Review budgets and project outcomes, manage CRM cases, ensure user permissions are up-to-date, improve knowledge management processes, and develop solutions to enhance efficiency.

[What we are looking for]

• Tertiary qualifications in a relevant field.
• Minimum 3 years of relevant experience, preferably in programme management or industry development.
• Strong command of English for both oral and written communication.
• Experience in data analysis and interpretation.
• Strong project management skills.
• Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.

Those without relevant work experience but possess the required attributes are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Engaging with existing and prospective tenants to promote the portfolio's workspace and community.
• Responsible for the prospecting of tenants, and along with the leasing managers, will facilitate the initial engagement of office
• and retail tenants.
• Establishing strategic relationships with tenants
• Working with internal departments to deliver corporate and community engagement programs.
• Communicating of the digital platform and its functionality to the tenants.
• Engagement of tenants with the digital platform to promote events that encourages community engagement.

Requirements:

• Degree in Business Administration, Marketing, Real Estate, or a related field
• Min 5 years of experience in business development, partnership management, or related roles.
• Experience in the real estate industry or a related sector is strongly preferred
• Excellent relationship-building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $8,500 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

job Description & Requirements

• Close to MRT station
• Start ASAP
• Creative working environment

Job Description

Responsibilities:

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects

Requirements:

No experience candidates are welcome

• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage
• with own customer base
• willing to travel
• willing to learn

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent project management skills and IT/cybersecurity knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Provide high-quality support to all open projects of the Technical Team.
• Ensure that clients receive the best support they need.
• Resolve escalated customer complaints without supervisor intervention.
• Organise and control project elements and provide reports to the Technical Director on project status.
• Develop project objectives by reviewing project proposals and plans, conferring with management.
• Determine project responsibilities by identifying project phases and elements; assigning personnel; reviewing contractor bids.
• Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
• Confirm product performance by designing and conducting tests.
• Determine project schedule by studying the project plan and specifications; calculating time requirements; sequencing project elements.
• Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.
• Control project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Control project costs by approving expenditures; administering contractor contracts.
• Prepare project status reports by collecting, analysing, and summarizing information and trends; recommending actions.
• Contribute to team effort by accomplishing related results as needed.
• Responsible for professional services targets.
• Work closely with the commercial team to ensure swift project closure.
• Manage internal project team members and external vendor/partners.
• Report any project issue in a timely manner to the relevant personnel to reduce time wastage.
• Ensure the project tasks are monitored, tracked, and completed on time; negotiate with the customer in case of delays or gaps.
• Create and maintain comprehensive project documentation

Job Requirements:

• Highly motivated and willing to learn new technologies, able to work under pressure
• Resourceful, creative, independent, and able to work well in a team
• Action and customer-oriented
• Excellent time management skills
• Take initiative and adheres to deadlines
• Take ownership of projects and communicate effectively with information holders
• Excellent interpersonal, presentation, writing, and communication skills
• Strong soft skills
• Able to communicate IT technology and process effectively
• Experience in managing small to mid-sized IT solution projects
• Degree in IT/Cybersecurity certification or equivalent

o Certifications (Preferred): CAPM / PMP / Scrum

o CCNA / Microsoft ccse / ITIL v3

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary commensurate with qualifications and experiences
• 13th month AWS / Variable bonus

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• Manage and plan the construction project.
• Laying down the preferred construction methods.
• Negotiate contracts with external vendors to reach profitable agreements Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Hire contractors and other staff and allocate responsibilities
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Ensure adherence to all health and safety standards and report issues

Requirements and skills

• At least 15 years related working experience in Building Construction
• In-depth understanding of RC structure work, expert in Formwork and Rebar.
• Well known in construction procedures and material and project management principles
• Working hours 6 days per week
• Strong construction background to discuss and advise technical matters with Main and Sub Contractors.
• Excellent Communication skills and highly organized, driven and conscientious.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

Lead Project Team, Interact with Clients, Consultants, Contractors, and Authorities.

To have a strong knowledge and understanding of project management and scheduling.

Manage site activities, site engineers and workers.

Develop detailed project plans, including scope, objectives, timelines, and resource allocation.

Ensure that all projects are delivered on time, within scope, and within budget.

1) Electrical Installation Design to ensure compliance with local authority regulations.

2) Checking and Submission of Project Schedule, Material Approval, Variation Order, Shop Drawing, As

Built Drawing, Operation & Maintenance Manual, etc to client, consultant.

3) Project Management – To lead a team of site manager, engineers, supervisors, contractors to complete

given projects within timeframe and accordance to client’s requirements.

4) Budget Control – To set up budgetary for the given project and ensure the cash flows of the particular

project is in order and within budget.

5) Attend Client Meeting, Progress Meeting, Consultant Meeting, Design Meeting & etc.

6) Attend Board of Management Meeting to report progress of Operation Department.

7) Planning of staff allocation & welfare of staff.

8) Liaise with Client, Architect, Consultant, Authority, Contractor & etc to ensure work progress

smoothly.

9) Monitor and to ensure compliance with the ISO standards, building regulations and other relevant

legislation.

10) Project tendering (Assist for tender project, attend tender meeting and liaise with client & consultant)

11) MUST HAVE Completed minimum 2 project in HDB And condo under electrical

Job Description & Requirements

1) Responsible for project and materials calculations as well as to maintain and update project budget.

2) Preparation of progress claims and Supplier’s / Sub-contractor’s payment.

3) To coordinate with all sub-contractors & supplier with regards to providing the necessary information, design, clarify discrepancies, etc. to implement and insure smooth progress of the project.

4) Coordinate with Clients, Consultants, Sub-contractors in relation to contractual issues, including attend site meetings.

Requirements 2 year working experience

Good knowledge in M&E

Able to work under pressure and meet deadline