Delegating responsibilities and supervising business operations

Hiring, traiDelegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.ning, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

NACT Engineering provides drones accessories for all sizes and use-cases. Our intimate knowledge of robotics systems places us at the forefront of a burgeoning mechanical revolution. As a company at the cutting edge of engineering and robotics, we are looking for a suitable candidate that will push NACT forward as a bespoke drone solutions provider for our clients in the APAC region.

Highlights of working at NACT

· 5 minutes distance to one-north MRT station with many F&B options.

· Competitive compensation package remunerated based on skill and experience.

· High level of autonomy on the job with training opportunities provided for upskilling and learning

· Open culture and collaborative environment

· High growth industry

Job Description (Sales and Marketing Executive)

The sales and Marketing executive is responsible for products and general sales, reporting to the sales director. We seek a self-motivated professional that is able to engage customers with good people relation experience. A good track record in sales is a plus. The Sales and Marketing executive is responsible for contributing to the developing of general marketing strategies and marketing plans for company products, and also meeting the assigned sales target within assigned regions and accounts.

Duties of the sales executive include walking the ground and meeting customers, designing strategic sales/marketing plans and evaluating competition.

Responsibilities

Designing and implementing marketing plans for company products

Coordinating with media representatives

Create sales by both serving existing and new customers

Strategize and report to the sales director plans to meet or exceed projected sales quota

Build pipeline and maintain long-term relationships with prospects

Identify new business opportunities to generate opportunities

Qualifications

Diploma, Bachelor's degree or equivalent experience

At least 1 years working experience

Salary package will commensurate with experience and sales target

Responsibilities:

• Oversee day-to-day sales operations.
• Handle sales order processing including quotations, sales orders, purchase orders, delivery orders, and invoicing.
• Efficiently manage a high volume of inquiries, providing effective solutions to customer issues.
• Deliver outstanding customer support and service.
• Proactively source new sales opportunities through inbound lead follow-up.
• Engage with key external customer contacts as necessary.
• Coordinate projects and support the lead manager, ensuring timelines are adhered to and projects remain on track.
• Collaborate with internal departments such as Finance, Procurement, Logistics, and Marketing.
• Assist in preparing and submitting relevant documents and reports for tenders.
• Attend regular product trainings, both online and offline, provided by vendors.

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of relevant work experience.
• Familiarity with computer hardware, software, or maintenance contracts is a plus.
• Able to thrive in a dynamic, fast-paced environment.
• Strong phone presence with excellent interpersonal and customer service skills.
• Enthusiastic about developing consultative sales skills and supporting the team in meeting monthly targets.
• Enjoys interacting with people and maintaining good relationships with IT Business Partners.
• Proficient in MS Office.

Sell goods to businesses, government agencies, and other organizations. Contact customers, explain the features of the products you are selling, negotiate prices, and answer any questions that your customers may have about the products.

Duties

· Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences

· Contact new and existing customers to discuss their needs and explain how specific products and services can meet these needs

· Help customers select products to meet customers’ needs, product specifications, and regulations

· Emphasize product features that will meet customers’ needs, and exhibit the capabilities and limitations of their products

· Answer customers’ questions about the prices, availability, and uses of the products they are selling

· Negotiate prices and terms of sales and service agreements

· Prepare sales contracts and submit orders for processing

· Collaborate with colleagues to exchange information, such as information on selling strategies and marketing information

· Follow up with customers to make sure that they are satisfied with their purchases and to answer any questions or concerns they might have

About Us

Join our dynamic and innovative beauty company dedicated to providing specialized services and products. We’re seeking a results-driven Head of Sales to lead our sales team, increase revenue, and ensure client satisfaction.

Scope of Work

• Sales Strategy Development: Create and implement effective sales strategies to achieve revenue targets.

• Team Leadership: Recruit, train, and manage a high-performing sales team.

• Client Relationship Management: Build and maintain strong relationships with clients to promote salon services and products.

• Promotions and Campaigns: Plan and oversee sales promotions, events, and campaigns to boost sales performance.

• Performance Monitoring: Analyze sales data and report on KPIs to ensure consistent growth and performance.

• Customer Service: Collaborate with the operations team to ensure top-notch customer experiences & result delivered

Qualifications

• Experience: Proven track record of 5+ years in sales, preferably in the beauty or retail industry.

• Leadership Skills: Experience managing and motivating sales teams to exceed targets.

• Knowledge: Strong understanding of beauty related services, trends, and customer preferences.

• Sales Skills: Excellent negotiation, communication, and presentation skills.

• Analytical Ability: Proficient in analyzing sales data and making data-driven decisions.

• Customer Focus: Passionate about delivering excellent customer service.

• Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Why Join Us?

• Competitive basic salary of $20,000/month.

• Lucrative bonus structure.

• Opportunity to work in a vibrant, fast-paced environment.

• Career growth and development opportunities.

The Director, Marketing & Sales plays a pivotal role in supporting business growth in a dynamic and challenging environment. As a key member of the Senior Management Team, he/she will:
- Support the CEO to build the company vision, strategy, & development
- Devise and deliver long term Marketing/Sales/Communication strategy
- Take the lead with the CEO and CFO to build the Budget, Sales ambition and projection
She/He will set up the Marketing Budget, strategy for customers and employee leads generation, define action plans to achieve sales target and expand our consumer/talents database, follow up with the Marketing/Sales Team on execution and Marketing expenses management.

Responsibilities

He/she leads the full Marketing/Sales department and constantly create synergies between Team members & other departments especially Operations. Through our systems (ERP & CRM), he/she builds a data/analytical mindset, and leads the Team to focus on achieving the Sales Targets, as well as how to revisit the organization to support business growth.

1. Marketing & Communication:

• Brands’ Value Proposition and differentiationUnderstand and track global local market landscape, stay up to date with competition strategy, work with the Marketing/Sales Team to identify consumer needs by location, and lead Market research.
  Stay ahead of competition and the Market with Marketing and systems innovations, stay up to date with new consumer experiences and trends, support the implementation.
  
  Define the marketing strategy and plan for the Company, and for each brand:Reinforce the strategy/positioning/offer of our brands in Singapore
  Ensure a clear positioning to differentiate our brands from competitors
  Design the offer and develop the awareness of the different brands of the Company
  
• Consumers’ JourneyDesign the Consumer Journey in order to build a strong relation/affinity with the consumers in relation to our convictions and beliefs (our vision). Elevate our consumer journey and experience across all touchpoints, incorporate new services/communication for better retention of customers and for cross selling strategy
  Conduct non consumer and existing customers survey, define consumer profiles, understand their needs, problems or wants and match them with the suitable solutions
  
• Communication
  Lead external communications:Set up Marketing calendar for key activations / objectives / KPIs and align all Teams to roll out specific plans by channels / unique content to increase Brand awareness / conversion / engagement
  Partner with Influencers, Media coverage, events, awards and online platforms, CSR activations
  Elevate our Employer Brand in order to generate HR leads & develop corporate brand as one of the best employers in Singapore
  Support internal communication
  

2. Digital: Website, SEA, SEO, Social Media Platform

• Define and set up the acquisition strategy online & offline for customers & candidates; Identify the acquisition levers online (SEA, SEO, Social, E-mailing (CRM…), etc) and offline according to the seasonality
• Define annual plan for customer lead acquisition with digital agencies, translate Sales objectives into Digital KPIs with the Digital Marketing team and the Digital agency, lead them to execute effective integrated marketing campaigns with performance content, optimize campaigns / channels, CPL and CPA
• Ensure strong monitoring of vendor on leads acquisition actions/strategies: Clear KPIs, Dashboard to track vendor’s performance on a weekly basis.
• Follow up the cost acquisition (Online and Offline) per channel and take relevant actions to meet Sales objectives
• Set up and follow up a dashboard with KPI’s to measure the performance (Web site, conversion rate, ROI campaign…) in order to meet sales objectives
• Brainstorm new, creative growth strategies and plan, execute and measure experiments and conversion tests; identify new Digital marketing channels to promote the brand and generate more qualitative leads
• Manage the Digital Marketing team on content creation, proofreading, harmonization of the tone
• Lead the Digital Marketing team to define Social Media Calendar and content strategy by channel, make the team strongly focus on community management, assess e-reputation, reviews and Brand affinity across platforms

3. Sales Performance

• Brand AmbassadorBe the Brand Ambassador amongst all Teams and departments to infuse Brand and Sales Directions while aligning with the Product and Operations teams at all time
  Support the creation on a sales training system (online & offline)
  
• Ensure Operations & sales teams deliver a consistent brand/sales speech
• Upscale the sales skills and competencies of our teams, focus on Consumer experience and Brand storytelling
• Sales Performance:

- Support the Sales Team and Operations to achieve the Sales Targets

- Support the Sales team to define the sales objectives (individuals & collective)

- Define/track (weekly/monthly basis), analyse sales performance and revisit the sales targets to achieve business goals:

1. Number of Leads to attract
2. CVR
3. New Sales
4. Number of Leavers

• With Operations, build and follow up proper actions plan per location to ensure a strong sales performance; ensure strong coordination and smooth collaboration with the Operations team
• Define Pricing / Discounts / Offering and adapt strategies and action plans
• Develop B2B partnership with companies to increase sales
• Systems and Sales Performance
• Clear & automative dashboard:Weekly report of our Sales Funnel: Automate the tracking of our data through our ERP & CRM, closely with our Digital teams
• Develop proper dashboard and reports to track key sales/Operations indicators (Prospective customers, Leavers) to improve sales performance and customer retention
• Ensure the clarity/respect of the process/flow in ERP by Operations to ensure accuracy of data and proper performance management. Works closely with the Operations team
• Develop Marketing automation in our CRM (HubSpot) to improve sales performance
  

Job Requirements

• Equipped with more than 15 years of experience as a Marketing/Sales Manager in an MNC setting, preferably with international experience
• Strong Business acumen, strategic thinking and sales-oriented to achieve results
• Creative
• Data driven: Analytical and strategic mind
• Management skills with leadership and pedagogy to support the team
• Strong skills in Digital (SEO, SEA, websites, google analytics…) and ability to manage vendors (SEO/SEA Agency, etc…)
• Strong skills in Sales performance management (Strong analytical capabilities of Sales Funnel, Tactics to improve Sales performance)
• Possess superior organizational skills, including the ability to prioritize and anticipate the needs of multiple client groups
• Experience managing and executing strategies for growing organisations
• An excellent independent worker and a collaborative team player
• Possess strong written and verbal communication skills in English:

1. Ability to empathise and communicate with employees of all levels
2. Ability to influence Leaders on Change initiatives
3. Ability to be flexible operationally to meet the needs of a multi-cultural, diversified, and fast-growing organisation

• Possess pragmatism and business awareness and a strong customer service mindset that places our internal stakeholders’ interest as the top priority

Join Our Team! Retail Sales Assistants Wanted

We're a dynamic smart home lighting and accessories company revolutionizing the way people live and work. Our smart products make life easier, safer, and more enjoyable. We're seeking a friendly Sales Assistant to join our vibrant team!

Job Summary

As our Sales Assistant, you'll need to:

- Provide exceptional customer service and product knowledge

- Conduct engaging product demos to showcase our smart lighting and home solutions

- Collaborate with our team to stay up-to-date on new products and promotions

What We Offer

- Base salary

- Ongoing training and development programs

- Dynamic working environment

Requirements

- Fluent English communication skills

- Experience in customer service (a plus)

- Strong interpersonal and communication skills

- Ability to work in a fast-paced environment

- Passion for innovative technology (we'll teach you the rest!)

Working Hours

- At least 2 days a week

- 9.30am to 6.30pm

How to Apply

If you're enthusiastic, customer-focused, and eager to shine, please reach out to [email protected]. We can't wait to hear from you!

AFON is an award-winning provider of global ERP solutions SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300. It also provides managed IT services.

We are seeking a highly motivated and experienced Sales Executive to join our growing team. As a Sales Executive, you will be responsible for identifying, qualifying, and closing new business opportunities. You will play a key role in driving revenue growth and expanding our market share.

Job Title: Senior/Sales Executive

Job Description:

• Prospecting, Lead Generation and Customer Engagement

· Identify and qualify potential clients through various channels, including cold calling, networking,

industry events, and online research.

· Interact with existing and prospective customers to understand their needs, present product o

offerings, and suggest appropriate solutions.

· Develop and maintain strong relationships with key decision-makers.

· Consult with clients to understand their business challenges and recommend suitable solutions.

• Sales Cycle Management

· Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline

management in the sales system.

• Product Knowledge

· Develop an in-depth understanding of our products and services to effectively address customer

inquiries and support in the meetings.

• Reporting

· Track sales progress, generate accurate forecasts, highlight performance progress, areas of

improvement and provide regular reports to management.

• Collaboration and Follow-up

· Work closely with internal teams (like the Marketing and Business Units) to ensure seamless customer

experience.

· Ensure timely follow-up with prospects and customers, providing post-sales support where necessary.

Qualification/Experience:

• Diploma or above in Marketing, Engineering, IT or a related field.
• At least 3-5 years of experience in sales.
• Sales experience in software industry will be an advantage.

Skills/Attributes:

• Proactive, goal-driven and results-oriented.
• Strong communication, presentation and negotiation skills.
• Ability to work both independently and as part of a team.
• Ability to build rapport and establish trust with clients.

Job Description

We are looking to hire an experienced sales and marketing executive in the PUBLISHING industry, to drive the company’s sales. In this position, you will be involved in discovering and pursuing new sales prospects, negotiating deals, maintaining customer & authors’ satisfaction, developing sales & marketing strategies, implementing sales & marketing plans, maintaining customer & author relationships, and creating sales reports.

To ensure success as a sales and marketing executive, you should have strong knowledge of modern marketing techniques, a passion for sales, and excellent communication skills. Ultimately, a top-notch sales and marketing executive creates strategies that align with modern consumer trends.

Responsibilities

• Contributing to the development of sales & marketing strategies.
• Conducting market research on competitors’ products.
• Designing and implementing sales &marketing plans for company products & services.
• Coordinating with stakeholders in marketing, such as marketing agencies etc.
• Working with the sales & marketing team to develop targeted sales & marketing strategies.
• Answering client queries about product specifications and uses.
• Maintaining client, author, distributor, vendors and supplier relationship.
• Tracking sales & marketing data to ensure the company meets sales & marketing quotas.
• Creating and presenting sales performance reports.
• Suggest and implement sales & marketing solutions.

Requirements

• Bachelor’s degree in marketing, business, or related field.
• Proven work experience as a sales and marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

The ideal candidate will be responsible for building and maintaining a strong sales pipeline. You will do so by identifying key business opportunities and segmented prospects. Your goal will be to meet or exceed our annual quota and increase our revenue.

Responsibilities

Build pipeline and maintain long-term relationships with prospects

• Identify new business opportunities to generate opportunities
• Develop annual sales strategy and goals
• Leverage sales tools and resources to identify new sales leads and nurture prospect relationships
• Collaborate with sales leaders
• Marketing

Qualifications

• Bachelor's degree or equivalent experence
• 2+ years' of sales experience
• Proven history meeting or exceeding quota and closing sales

Join Our Team as a Sales Executive – Ignite Your Passion for Culinary Excellence!

Are you a go-getter with a passion for sales and a love for the culinary world? At Q’son, we’re transforming kitchens with cutting-edge equipment, and we need a Sales Executive who’s ready to make a difference.

What You’ll Do:

• Achieve sales targets by introducing our premium kitchen equipment to clients and driving business growth.
• Develop strong partnerships with clients by understanding their needs and delivering tailored solutions.
• Identify new opportunities in the market and contribute to creative sales strategies that set us apart.
• Provide exceptional service and support, ensuring our clients’ kitchens operate seamlessly.
• Work closely with a dynamic team to achieve shared goals and celebrate successes together.

What We’re Looking For:

• A proven track record in sales, preferably in kitchen equipment, appliances, or related industries.
• Enthusiasm for the culinary arts and a keen understanding of kitchen solutions.
• Strong interpersonal skills with the ability to engage and build trust with clients.
• Motivated, results-oriented, and eager to go the extra mile to close deals.
• Thrives in a collaborative environment while also excelling independently.

Why Choose Q’son?

• Attractive salary package with commission and performance-based incentives.
• Opportunities to develop your career in a thriving, innovative company.
• Be part of a team that shares your passion for food and cutting-edge kitchen solutions.
• Enjoy flexible working arrangements, health insurance, and more!

Ready to Take the Lead in Sales?
Apply now and join a company where your skills, passion, and drive will shape the future of kitchen excellence. Let’s cook up success together!

Job Description:

• Effectively using sales approaches to negotiate and persuade with tact to secure sales of new passenger cars, in-house finance and insurance.
• Listening to customer requirements and presenting product appropriately to make a sale.
• Maintaining and developing relationships with new and existing customers
• Cold calling to arrange meetings with potential customers to turn prospect into well satisfied customers.
• Demonstrates high degree of integrity and genuineness when handling customer's queries.
• Willing to "walk that extra mile" by making valuable contributions to improve the customers experience of customers within possible and legal means.

Requirements:

• Tertiary education with at least 2 years of sales experience with a valid Class 3 driving license.
• Experience in the airline, retail sales or service industry will be an added advantage.
• Good organisational ability and strong resilience in a dynamic environment.
• Highly motivated individual with a firm dedication towards team achievements.
• Graduates who desire to build a professional sales career are welcomed to apply.

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
  
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
  
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
  
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
  
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.
  

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.
  

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
  

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

Work Benefits:

• Sales Commission
• Medical benefits up to $1500 annually
• Dental Benefits
• Company medical insurance
• Allowances
• Annual, medical and hospitalisation leave

Job Responsibilities

• Attend prompt and efficient service to customers’ needs, suggestive selling and sharing product knowledge.
• Handle customer complaints, repairs, servicing and after sales services.
• Monitor and manage inventory, including receiving of stocks and merchandise.
• Share customer feedback with the Retail Store Manager.

Job Requirement

• Minimum GCE 'N' Levels and above
• Minimum 1 year of working experience in retail or/and customer service preferred
• Possess customer service mindset and ability to engage with people
• Motivated and passionate about delighting our customers
• Able to work rotating shift hours, on weekends and public holiday
• Candidates with no prior working experience may be considered

About Us

SOHOO Singapore is a lifestyle brand with nearly three decades of expertise in traditional craftsmanship and innovative furniture design. We combine Oriental woodworking techniques with contemporary aesthetics to offer customers high-quality, bespoke pieces that elevate their living spaces. We are expanding our team and are seeking a Sales with experience in sales and a passion for handcrafted furniture.

Job Responsibilities

Sales and Customer Engagement

• Achieve individual sales targets by engaging with customers and providing personalized recommendations.
• Build strong relationships with clients by understanding their needs and offering tailored solutions.
• Provide detailed product knowledge, including the materials, craftsmanship, and heritage of our furniture pieces.
• Handle inquiries and guide customers through the buying process, ensuring a seamless and pleasant experience.

Marketing and Promotional Support

• Assist in implementing in-store promotions and campaigns to boost sales.
• Collaborate with the marketing team to highlight key products and promotions through social media and store displays.
• Collect customer feedback and report on market trends to improve sales strategies.

Store Operations

• Maintain the store's visual presentation to ensure a welcoming and premium shopping experience.
• Manage inventory and ensure product displays are well-organized and appealing.
• Handle basic administrative tasks related to sales transactions and documentation.

Requirements

• Proven experience in sales roles (preferably in furniture or lifestyle retail).
• Fluent in both English and Mandarin (to liaise with a diverse customer base).
• Strong interpersonal skills with a customer-focused attitude.
• Ability to work in a team-oriented environment while achieving individual sales goals.
• Passion for design, furniture, or craftsmanship is highly desirable.
• Available to work on weekends and public holidays as required.

Working Hours

• Weekdays: 10:00 AM - 6:00 PM (1-hour lunch break)
• Weekends: 10:00 AM - 8:00 PM (1-hour lunch break)

Benefits

• Competitive commission structure with uncapped earning potential.
• Flexible leave arrangements (7 days annual leave).
• Opportunity to work in a creative, design-driven environment.
• Training on product knowledge and sales techniques provided.

KEY RESPONSIBILITIES

• Issues delivery orders, invoices, debit/credit memos, job orders, consignment notes, etc
• Manage basic accounting entries
• Process and coordinate deliveries to our retailers and customers
• Attend to customers’ requests and provide good after-sales support.
• Attend to customers’ enquiries from both online and offline sales channels.
• Submit invoices by electronic data interchange.
• Process and disseminate daily & weekly reports.
• Data management and filing.
• Liaise with our 3rd party service providers to provide delivery and installation services.

KEY REQUIREMENTS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Meticulous and result-driven
• Pleasant personality with good interpersonal and communication skills
• Ability to work under pressure and multi-tasking in a fast-paced environment
• A team player with a positive service mind-set
• Proficient in Business Central will be an advantage
• Proficient in MS Office applications

Location : Tiong Bahru/ Bukit merah area

Sales Support & Quotation Management:

• Prepare and issue accurate quotations based on customer requirements and follow up on potential sales.

• Liaise with Site Engineers to understand customer needs and provide necessary support.

• Assist in the preparation of sales proposals and offer technical solutions where appropriate.

Inter-Section/ Departmental Coordination

•

Purchasing & Product Sourcing

• Support purchasing roles by ensuring that materials and products are sourced in line with customer

requirements and job timelines.

• Assist in sourcing and evaluating products and suppliers, negotiating pricing, and ensuring lead time clearly

defined.

Administrative & Documentation Tasks

• Maintain and update customer databases, ensuring accurate and up-to-date information including customer

details, sales history, and service records.

• Organize and file documentation records related to quotations, purchase orders, and customer & supplier

interactions.

• Handle general customer inquiries through calls, emails and WhatsApp to resolve issues in a timely and

professional manner.

• Provide administrative support for sales meetings, product presentations, and other related events.

Customer Satisfaction Monitoring

• Track and monitor customer satisfaction and dissatisfaction, addressing issues where necessary to enhance the

overall customer experience.

• Escalate unresolved issues to the Section Team Lead/ Sales Manager or relevant departments for further

action.

Requirements

• Mech/ Chemical Engineering Degree so that can easily understand engineering terms.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office applications (Word, Excel, Outlook)

• Ability to handle multiple tasks, work under pressure, and meet deadlines.

Job Description:

• Build and maintain strong relationships with existing and potential clients.
• Understand client needs and provide tailored solutions.
• Manage and expand individual sales pipeline, identifying and pursuing new business opportunities.
• Review personal sales performance regularly and develop and implement sales strategies to meet and/or exceed targets.
• Provide consulting and after-sales support to ensure smooth implementation and continued satisfaction.
• Collaborate closely with internal sale support and technical team to deliver optimal solutions.

Job Requirements:

• Minimum Higher Nitec and above.
• Fresh graduates are welcome to apply.
• Strong interest / passion in sales.

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation.
6. Ensure to exercise effectively safe and economical methodology and enforces project standards
7. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
8. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
9. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

• Minimun 10 years of relevant working experience within the Construction industry
• Should possess a minimum qualification of Degree/Masters in Civil Engineering or Architecture or equivalent qualification
• Ability to prioritize tasks well and able to work independently
• Able to work under stress and complete tasks within set deadlines
• Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.