Join Us as a Central Kitchen Operations Manager!

Are you a dynamic leader with a passion for food production and operational excellence? We’re seeking a Central Kitchen Operations Manager to oversee and elevate the operations of our Central Kitchen, ensuring quality, efficiency, and growth.

Key Responsibilities:

• Lead the Central Kitchen’s daily operations, maintaining high production efficiency and cleanliness standards.
• Develop and implement SOPs to ensure consistency, quality, and excellence in all food products.
• Plan production to manage stock levels, minimize waste, and ensure stock availability for seamless operations.
• Collaborate with the logistics team to guarantee timely delivery of food products to outlets.
• Coordinate maintenance and repairs of kitchen equipment for smooth operations.
• Ensure strict compliance with food safety, hygiene policies, and safety regulations.
• Recruit, train, and manage central kitchen staff, including scheduling and performance evaluations.
• Investigate product/process non-conformance, implementing corrective and preventive measures.
• Oversee inventory, monitor ingredient orders, and conduct quality checks on raw materials.
• Prepare and manage the central kitchen’s budget, optimizing labor, supplies, and equipment costs.
• Oversee 5S maintenance including routine servicing, pest control and chemical treatments.

Requirements:

• Proven experience in central kitchen or food manufacturing operations management.
• Strong understanding of food safety, hygiene, and quality standards.
• Excellent leadership and team management skills.
• Ability to analyze operations and implement effective solutions.
• Strong organizational and budget management capabilities.

What We Offer:

• A leadership role in a well-established food production business.
• Competitive salary and benefits.
• Opportunities to drive innovation and operational improvements.

World Central Kitchen is seeking a highly skilled and tenacious Manager to lead Community Outreach operations on the ground and ensure the rapid identification and fulfillment of food needs. The ideal candidate excels at complex problem-solving to connect with and serve disaster-affected communities, thrives in fast-moving, rapidly changing environments, and is versed at building relationships with diverse communities to understand and meet evolving needs. The Community Outreach Manager is an innovator who leads with empathy and compassion, and plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Community Outreach Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Community Outreach Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Community Outreach Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in community outreach and engagement. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage community outreach teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement community outreach operations.
• Provide regular updates on community outreach operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Community Outreach

• Rapidly scout community needs in a disaster area to design the scope of the response, and ensure that food reaches beneficiaries as quickly and effectively as possible. 
• Foster a collaborative environment with local populations; establish and nurture relationships with community members throughout the activation.  
• Gather feedback from beneficiaries to understand evolving needs and changes on the ground. Utilize findings to recommend the scope of WCK support, including potential scale up or wind down strategies. 
• Build and maintain relationships with community members to understand overall food needs, feedback on WCK performance, and other concurrent mass-feeding activities.

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for community outreach operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Personnel Management and Training

• Recruit, train, and motivate diverse community outreach teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in team capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor's degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Experience leading, training and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have  access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Bengali, Hindi, Vietnamese).

By joining us as a Community Outreach Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

We are looking for a dynamic and motivated Business Development Manager to join our growing team! As a key player, you'll drive growth by identifying new business opportunities, forging partnerships, and helping us expand our presence in the community. You will work closely with our leadership team to enhance brand visibility, manage client relationships, and contribute to our mission of providing quality services to our clients.

Key Responsibilities:

- Identify and develop new business opportunities to drive enrollment growth.

- Build and maintain strong relationships with prospective clients, partners, and stakeholders.

- Work collaboratively with the team to implement strategies that promote our preschool services.

- Monitor industry trends and competitor activity to stay ahead of the market.

Requirements:

- Strong communication and interpersonal skills.

- Proactive and show initiatives in daily tasks

- Have a strong willingness to learn

Salary: $3800 basic

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Job Description

Main Responsibilities

Report to the Head Work Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

• Renowned Bookstore
• Basic $2600 - $3200
• Full Benefits (AWS + Staff Discount)
• 5 days (Rotating off day)
• Multiple Locations Available

Responsibilities:

• Team Leadership: Lead, motivate, and manage staff to achieve key performance targets.
• Inventory Management: Oversee stock levels, replenishment, returns, and ensure proper handling of stock take and random counts.
• Operational Efficiency: Streamline procedures, ensure accurate documentation, and manage store opening, closing, and daily banking.
• Manpower & Budget Management: Plan and oversee store manpower and contribute to budget planning.
• Additional Duties: Support other tasks as assigned by superiors to maintain smooth operations.

Requirements:

• Diploma holder
• Min. 1 year of retail supervisory experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Job Description & Requirements

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Technical Project Manager experienced in multidisciplinary product development (ME, EE, FW) within medical, automotive, or consumer electronics sectors who specializes in managing Accessory projects, coordinating with R&D, and ensuring NPI success with stakeholders and PLM compliance.

What you will do

Project Management:

• Project manager experience managing multidisciplinary functions (ME, EE, FW etc) to develop complete product in product development sector (medical, automotive, consumer electronics)
• To manage Accessory development projects with external suppliers (ODM/ OEM/ JDM development model) as a Project Manager role and work closely with R&D cross-functional team as well as support functions such as Marketing, Regulatory, SCM, Quality, Logistics, Procurement, Production teams.
• To monitor closely project schedule, cost and quality of each assigned projects to achieve on-time delivery of product with good quality and within approved budget
• Ensure regular project status reporting to stakeholders and senior management, while strictly adhering to the PLM process for product development execution.

New Product Introduction:

• Lead new production introduction for Accessory products, collaborating with R&D and cross-functional teams (Logistics, Quality, Procurement, external suppliers).
• Coordinate new product introduction and transfer planning for Accessory products, ensuring alignment with pilot runs and ramp-up activities across manufacturing sites; collaborate closely with Logistics and Procurement for initial 3-month material planning post-launch.

What you bring

• Bachelor's Degree in Engineering (Mechanical/ Electrical Electronics) or related fields
• 5 to 10 years of relevant experience in technical project management (ODM/ OEM/ JDM development model) within the product development sector (medical, automotive, consumer electronics)
• Willingness to travel 30-45% to manufacturing sites in Southeast Asia (SEA)

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,600 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Salary: ($5,500 - $7,500) + AWS

Location: Commonwealth

Job Description:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure.

Job Requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Responsibilities include but are not limited to the following:

• Develop and execute strategic PR communication plans for Taiwan and SEA across Wargaming products to drive desired business growth and enhance Wargaming’s overall brand awareness
• Develop localized press releases for Taiwan and SEA media based on global English press releases
• Manage press release distribution to Taiwan and SEA media and coverage tracking after distribution
• Build long-term and positive relationships with all existing media contacts, influencers and partners, etc.
• Manage all inquiries and requests from Taiwan and SEA media
• In charge of monthly country reports, coverage reports, fact sheets, background information, key message documents, etc.
• Pitch, coordinate and arrange media interviews with Wargaming spokesperson for Taiwan and SEA media
• Attend Director and work closely with APAC Product Marketing Manager
• Potential management of PR/Marketing/Social Media events in Taiwan and SEA
• Identify, host and manage Taiwan and SEA media for local media events/media tour or regional press

What are we looking for?

• Bachelor’s Degree in Marketing, Business, Journalism or relevant disciplines
• Min. 5 years of PR experience with Taiwan and SEA market
• Possess strong understanding and experience managing Taiwan and SEA media trend/landscape and exposure in military historical themed game
• Good people skill to be able work cross-functionally and independently, serving as a bridge between product teams and media
• Must be a responsible team player with a high level of self-organization ability
• Ability to deal with ambiguity – being adaptable to different environment
• Excellent communication skills both in English and Chinese due to regional coverage - Ability to communicate clearly and concisely, both verbally and in writing, in English and Chinese to support PR activities for Taiwan
• Knowledge of developing PR campaigns
• Ability to analyze and optimize PR campaigns
• MS office efficiency

What additional skills will help you stand out?

• Prior working experience in gaming, entertainment is a plus
• Previous experiences using Google Analytics or has the strong willingness to learn
• Familiarity with wargaming product
• Professional writing/copywriting skills
• Regional working experience with partner contacts is a huge plus
• Familiar with social network platforms and social networks content management tools

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Salary: 7000 - 9000 SGD

We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

Attachment Description

This role reports to the director. A few of the tasks associated with your role will include business development, part of the target client's business strategy. procuring fresh initiatives. Management of a client portfolio and flow for projects. Adhering strictly to all applicable laws, regulations, and business norms.

Specific Responsibilities

Individual to be involved in:

1. Gain knowledge through dialogue and practical experience to take an active role in the approach to strategic planning.

2. Learn sales strategy and negotiation skills.

3. Networking and growing clients step by step.

4. Organise and manage projects, establishing resource needs, budgets, and schedules.

5. Present to clients and speak to them effectively while using presentations.

Technical Skills and Competencies

1. Conduct negotiations to establish win-win outcomes for the organisation .

2. Develop business opportunities in target segments, review market needs and opportunities, and develop customer relationships .

3. Develop customer acquisition strategies as well as foster customer relationships to attract new customers.

4. Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives.

Duration

- 6 months

- under Mid-Career Pathways Programme

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Working Hrs: 44hrs per week

Responsibilities:

• Adhere to fire safety regulations and the Emergency Response Plan.
• Supervise fire safety systems and remove hazards
• Conduct fire safety briefings and training for staff and contractors.
• Update emergency plans and conduct fire drills
• Ensure fire-fighting equipment is functional.
• Maintain records and submit monthly safety reports.
• Assist with Fire Certificate applications and implement arson prevention plans.
• Be available for emergencies and manage fire alarm operations.

Experience requirement:

• Must be a qualified and competent person.
• Required to be authorized under the Fire Safety Act.
• Must be registered with the Singapore Civil Defence Force (SCDF).
• Must earn at least 30 Continual Professional Development (CPD) points every three years.
• Relevant experience in fire safety management is essential.

Skills & knowledge:

1. Proficiency in Singapore's Fire Safety Act and related regulations.
2. Must hold a valid Fire Safety Manager (FSM) certification issued by the Singapore Civil Defence Force (SCDF).
3. Must be familiar with the Fire Safety Act, Fire Safety (Fire Safety Managers) Regulations, and the SCDF guidelines.
4. Ability to conduct safety audits, prepare emergency response plans, and oversee fire safety installations

This Global Marketing Manager role will be a member of the Roche Information Solutions Go-To-Market Marketing and Global Customer Programs team and report to the Channel Marketing & Operations lead.

We are looking for candidates with a strong understanding of our digital business and the APAC market to successfully make an impact. In this role you will act as the marketing regional engagement manager for the APAC region and bring back the voice of the customer and affiliate into the global marketing organization.

Your role will be to drive activation of our global marketing programs and campaigns through strategic partnership with the local marketing and sales teams. We are looking for candidates who have these skills: Strategic thinking, communication, collaboration, Analytics skill, adaptability and leadership.

You will be responsible to:

Enablement and Communication:

• Ensure consistent communication and alignment between global, regional, and local marketing teams. Champion the knowledge and understanding of the RIS - Affiliate PLCF
• Lead and facilitates enablement sessions and workshops to enhance local teams’ understanding and utilization of marketing assets within key commercial programs, including but not limited to solution selling, cybersecurity and competitive positioning
• Collaborate with global marketing teams to adapt and implement strategic marketing initiatives tailored to the APAC region.
• Act as a liaison between global marketing and local affiliate teams, ensuring alignment and coherence in marketing efforts.
• Work closely with product teams to support the commercialization of products in the APAC region.
• Establishes sustainable ways of working with the APAC regional teams

Performance Tracking of RIS Campaigns:

• Establish and track key performance metrics for marketing campaigns, from lead generation to contract signing, working with local teams to elevate the importance of lead management
• Enable global marketing partners and campaign leaders to receive key tracking metrics that are required for campaign success
• Analyze marketing data to measure the success of initiatives and provide actionable insights for continuous improvement.

Pricing and Competitive Programs:

• Support the implementation of pricing models in collaboration with global and regional pricing teams within Roche SMP system
• Monitor and analyze competitive programs, providing insights and recommendations to local teams.
• Travel 30% required

Your profile:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• 5+ years of experience in marketing, with a focus on activation and enablement.
• Proven experience working in a global or regional role, preferably within the APAC region.
• Strong understanding of marketing strategies, pricing, and competitive analysis.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across diverse teams and cultures.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Proficiency in marketing automation tools and platforms (e.g., Marketo, Salesforce, SMP platform).

Specialist knowledge:

• Experience in the healthcare or technology industry.
• Knowledge of APAC market dynamics and regulatory environment.
• Multilingual capabilities, especially in key APAC languages.

Leadership Skills:

You are also responsible for building, and then providing effective matrix-leadership for a global team. Doing so in a manner that is consistent with the Roche Values and leadership capabilities. You will seek to inspire and lead your global team to create transformative solutions, and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of RIS Go-To-Market Marketing and Global Customer Programs and deliver its optimal contribution to the Roche Diagnostics Vision.

Digital Healthcare Consulting Manager

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

As the Digital Healthcare Consulting Manager, you will report to the APAC Digital Healthcare Consulting Lead and be responsible for driving the commercialization of Roche’s Digital Health offerings through optimizing clinical fit, clinical user experience and clinical success. You will be the clinical value and consulting partner to regional teams and affiliates for digital health solutions. You will work closely with product and marketing stakeholders to identify focus areas, drive launches and programs to increase clinical uptake of Roche Digital Solutions in APAC.

The Opportunity

• Collaborate with clinicians and end users to uncover and understand healthcare requirements and barriers to successful deployment of digital health solutions. Collaborate closely with commercial, business development, IT architecture and project teams to support customer conversations and digital health value recognition along the customer journey
• Collaborate with internal teams across global, region and affiliates in the APAC region to drive digital health clinical strategy and digital health transformation
• Deliver consulting services or healthcare solutioning to drive scaling of digital health solutions in APAC
• Ensure digital health solutions contribute to improvement in patient outcomes, patient care quality and/or workflow productivity including value based healthcare outcomes
• Strategize and deliver clinical/technical concepts to both technical and non technical audiences
• Create and update training and communication materials and toolkits for affiliates to localize Digital Health Solutions
• Engage with external healthcare system and healthcare professionals to communicate the medical value of a digital health product and/or integrated solutions

Who you are:

• You should hold a Doctor of Medicine (MD) or MBBS or Advanced Degree in Life Sciences/Pharmacy or equivalent with at least 3+ years of experience in clinical setting and/or 3+ years in hospital operations/consulting/change management/ healthcare management role.
• You should be able to travel up to 20 - 40% of the time
• You should have experience with Disease areas including Oncology, Cardiometabolic Diseases, Gastroenterology and Hepatology preferred

About this Role:

The Project Manager for MSP (Mission Support Programme) role reports to the Mission Secretary for Mission Programme and Partnership. Based in Singapore, this role involves international travel.

The role is part of the programme team, which works closely with CWM member bodies across 41 countries, governing bodies when called upon, CWM ecumenical partners, youth and civil societies, and other interest groups to accomplish common mission.

Job Purpose:

The Project Manager for MSP coordinates the Mission Support Programme to guide CWM in its support of member churches’ mission work. He/she works collaboratively with regional and finance colleagues to facilitate planning, monitoring, evaluating and reporting (PMER) of the Mission Support Programme of CWM’s 32 member churches.

Key Roles & Responsibilities:

· To work collaboratively with the Mission Secretary in conceptualizing and strategizing engagement with member churches’ mission programmes in line with CWM’s missional focus.

· Implement project management through mission consultation and roundtable meetings with member churches supported by regional colleagues to discern and determine optimal approaches and best practices.

· Maintain proper implementation, monitoring, evaluation and reporting of ongoing MSP projects by field visits.

· Ensure systematic and updated records management and e-filing of MSP-related documents.

· Facilitate and enhance MSP work processes across the CWM departments (i.e., office of GS, finance team and regional offices) and member churches.

· Coordinating member churches’ project reporting (narrative and financial) by providing direction to regional and finance colleagues.

· Provide financial administration to facilitate MSP disbursements and liaising with finance department.

· Explore opportunities for mission partnership to enable member churches develop capacity to more capably implement their MSP projects.

Required Skills and Experience:

· At least a post-graduate diploma or degree in a relevant field with at least 3 years’ relevant work experience, preferably in a multicultural context.

· Commitment to the Christian faith, principles of justice and the theology and values that inform the work of CWM.

· Strong organising and project management skills.

· Independent and self-driven, with relationship-building skills.

· Interest and experience in missional and theological discourses.

· Similar experience in a non-profit organisation or church setting.

· Strong interpersonal skills and ability to work with people across diverse cultures and languages.

· Strong communications skills – verbal and written, and skilled in incorporating new learning into strategy.

· Ability to undertake frequent international travel.

How to Apply: Please email your detailed CV with current and expected salaries to [email protected].

Market Development Manager

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

The Market Development Manager, Diagnostics Insights is responsible for being the RIS Go-To-Market point contact for an assigned product/product category of Digital Health Solutions in Roche Information Solutions portfolio. The position is responsible for ensuring the commercial go-to-market success of that solution through the Product Lifecycle Framework.

For products that the Market Development Manager is not the ‘RIS Go-To-Market point contact’, they are responsible for supporting other Market Development Managers in identifying and driving pilots in their assigned country/market. This role is responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

The Opportunity

• Responsible for the development and implementation of the commercial Go-To-Market strategy across the Product Lifecycle Framework for a product/solution set
• Serve as the primary point of contact for global go-to-market strategy in product squad(s) to which they are assigned
• Leading pilot activities in their country/market for other Market Development Managers and pilot products
• Understand and identify new market opportunities - and develop strategies how to experiment moving the opportunity further
• Develop commercialization plans, the associated model and Go-To-Market strategy in collaboration with the assigned affiliates/region
• Gather and communicate customer feedback across the globe and assist with the prioritization within product roadmaps
• Ability to think openly and experiment to find the best market fit for solutions as well Liaise with the Global Business Development / Partnering team as appropriate
• Generate and consolidate the relevant market information

Who you are

• Bachelor in IT, Business, Science, Healthcare or a relevant discipline with a minimum of 5 years of experience in commercial launches also of cloud-based healthcare software solutions. Master is a plus
• You should have track record in driving commercial strategy and sales for the software industry supplying into healthcare.

Get to Know the Team:

We are looking for a Compliance Officer to join our Grab Direct General Insurer team based in Singapore. Our team focuses on ensuring that we uphold the highest standards of compliance, aligning with regulatory requirements and fostering a culture of integrity within our organization.

Get to Know the Role:

As a Compliance Officer, you will play a central role in maintaining our compliance framework. You'll be responsible for developing and implementing policies that adhere to regulations and industry standards while staying updated on any changes that may affect our business.

You will report to the Associate General Counsel, GrabFin.

This role will be onsite at Grab Office.

The Critical Tasks You will Perform:

• You will develop, implement, and maintain compliance policies and procedures that align with regulatory requirements and best industry practices.
• You will monitor and assess the company's adherence to relevant laws and regulations including the Insurance Act, Anti-Money Laundering (AML) regulations, and data protection laws.
• You will conduct regular compliance audits and risk assessments to identify potential compliance issues and recommend corrective measures.
• You will provide training and guidance to employees on compliance matters to ensure awareness and understanding of responsibilities.
• You will liaise with regulatory authorities and respond promptly to inquiries, ensuring timely submission of reports and required documentation.
• You will investigate compliance breaches and recommend appropriate disciplinary actions or remedial measures.
• You will stay updated on regulatory changes and industry trends, advising management on potential impacts.
• You will collaborate with departments such as risk management and internal audit to maintain a cohesive approach to compliance.
• You will prepare and present compliance reports to senior management and the board of directors.

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

You’re the person our Mama trusts to develop her establishment’s sales

Roles & Responsibilities

Marketing Manager

Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure