Interior Designer cum Sales Client Relationship Executive | Up to $3.2k | Redhill

Working Days: Tue to Sat (alternate 2 weekdays off in a month)
Working hours: 10am to 7pm (1 hour lunch break)
Salary $2800 to $3200
Address: Kung Chong Road ( Redhill)

Job Scope

• Able to recommend products or services to improve sales potential
• Prepare proposals / presentations with speed and accuracy
• Ensure proper follow up on documentation of agreements, job sheets and quotations
• Have initiative to source for new customers, search for new leads and prospects
• Assist with marketing platform updates with vendors

Requirements

• Candidate must possess Bachelor’s degree in interior design.
• At least 2 Year(s) of working experience in the related field, preferably in furniture industry
• Required Skill(s): Auto CAD, Sketch-up interior design

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Jalan Pemimpin, Halcyon 2

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

(West region)

Basic + Transport allowance + commission

Business: Residential and Commercial cleaning services

Work Type: Full-Time (5-day work week, occasional weekends if required).

you will be tasked with growing the business through the acquisition of small to mid-sized commercial cleaning contracts, such as those for office buildings, schools, and medium-sized commercial properties. Your role will involve building relationships with key decision-makers and closing new business opportunities for commercial cleaning services.

This position requires someone with experience in business development, closing sales, and a strong network of contacts within the commercial cleaning industry.

Key Responsibilities:

Business Development & Sales:

• Identify and pursue opportunities for small and mid-sized commercial cleaning projects, such as schools, office buildings, and mid-sized commercial properties.
• Cultivate and maintain relationships with key stakeholders, including building managers, facility management teams, and school administrators.
• Lead the end-to-end sales cycle for small to mid-sized commercial cleaning contracts, from lead generation to contract signing.
• Leverage your network within the commercial cleaning industry to generate leads and secure new business.

Tender & Contract Management:

• Prepare, submit, and manage tender bids for small and medium-sized commercial cleaning projects.
• Collaborate with internal teams (operations, finance, etc.) to ensure that cleaning proposals are both competitive and profitable.
• Negotiate contracts with clients to close deals, ensuring client expectations and company goals are aligned.

Strategic Sales Execution:

• Work closely with the management team to develop sales strategies aimed at growing company market share in the small to mid-sized commercial sector.
• Stay updated on industry trends and competitor activities to adjust sales tactics and remain competitive.
• Participate in networking events and meetings to expand company presence in the market.

Client Relationship Management:

• Maintain strong, long-lasting relationships with existing clients to drive repeat business and additional project opportunities.
• Provide exceptional customer service to ensure client satisfaction and retention.

Performance & Reporting:

• Achieve or exceed monthly and annual sales targets set by the management team.
• Provide regular updates on sales performance, forecasts, and pipeline activity through weekly/monthly sales reports.

Requirements:

• 3-5 years of sales experience in business development and closing deals within the commercial cleaning sector.
• Strong network of contacts with commercial building managers, school administrators, and facilities management firms.
• Proven track record of successfully closing small to mid-sized cleaning contracts (e.g., office buildings, schools).
• Familiarity with the tendering process for commercial cleaning services.
• Excellent communication, negotiation, and relationship-building skills.
• Able to work independently with minimal supervision and take full ownership of the sales pipeline.
• Diploma or Degree in Business, Sales, Marketing, or related field.
• Proficiency in MS Office (Excel, PowerPoint) and CRM systems.
• Self-motivated, driven, and target-oriented with a proactive attitude.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Develop and execute regulatory strategies and plans to ensure compliance with applicable laws, regulations, and standards.
• Collaborate with cross-functional teams including R&D, Quality Assurance, and Legal to ensure that all regulatory requirements are met
• Prepare and submit regulatory submissions
• Liaise with regulatory authorities and act as the primary point of contact during inspections, audits, and regulatory agency interactions.
• Review and approve product labelling, promotional materials, and other relevant documentation
• Provide regulatory guidance and support to internal stakeholders

Requirements:

• Minimum Degree in related courses and above
• Prior 3 years of RA Manager experience in pharma MNCs
• Able to start immediate or within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

JOB ID: 673056

Working hours: Mon-Fri 8.30am - 6pm

Responsibilities

• Ensure compliance with all relevant legislation/regulations, including Companies Act, Business Trust Act, SGX Listing Rules, Code of Corporate Governance, etc.
• Prepare and coordinate all corporate secretarial / board / board committee matters, including Board / Board Committee meetings and schedules, etc.
• Prepare and co-ordinate AGM/EGM matters.
• Filing with relevant authorities, upkeep and update all records and books as required.
• Assist in ad hoc duties/assignments as & when required

Requirements

• Candidate must Possess at least a degree with Corporate Secretarial qualifications or equivalent
• Candidate must have at least 8 years PQE or relevant working experience. In-house experience in companies/business trusts/REITs.
• Candidate must have Report/minutes writing skills.

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771

Job summary:

The Supply Chain Assistant Manager will support the planning and execution of supply chain activities, including inventory management, procurement, and logistics. The role requires strong organizational skills, attention to detail, and the ability to collaborate with internal and external stakeholders to ensure efficient operations. This is a 1-year contract position with potential for extension based on performance.

Job duties:

Logistics

• Follow up on all import shipping documents from factories and update shipment details.
• Ensure shipment detail file is updated on a timely basis.
• Ensure all imports arrive on time by checking carriers’ website and follow up with 3PL for timely clearance
• Manage any discrepancies between physical stocks and documents from factory
• Report all incoming damages to factory and follow up on resolution
• Ensure quality issues detected by 3PL are followed by QA with factory for resolution and handle all claim process
• Report to factory immediately all temperature excursion incidences
• To support GSA Finance - raise PO for all logistics spend, perform goods receipt in PO system, verify invoice, make accruals and prepare logistic cost dashboard.

Customer service

• Check customer orders received is align with allocation provided by Supply Planner
• Release customer orders into RDC system
• Update and consolidate actual shipped orders to ensure customer’s orders are fulfilled
• Issue invoice and attach COA for all export shipments
• Co-ordinate with 3PL and Freight forwarder to ensure on-time shipment to customers
• Ensure all redressed products are shipped within agreed time in 3PL contract
• Ensure completeness of export documents before filing

Planning

• Support regional planners to take actions to manage ageing stocks
• Working with selected factories to review supply planning to ensure supply is within target range and shipment is on time. Provide early alerts to markets when there is potential risk of out of stock
• Other duties as required by Manager or as per detailed in any updated Standard Operating Procedure

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/7888

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

- Full lifecycle development from design to mass production of backend semi-conduct equipment with high speed and high accuracy, including:

- Design requirements collection and analysis

- Conceptual design and verification, proof of concept

- Detaile design, 3D modeling (Solidedge/Solidworks…), 2D drawings

- CAE of vibration, thermal, fluid…

- Procurement of prototype parts from internal and external sources

- Cooperate with production on fabrication, assembly and testing, create assembly and test procedures for mass production

- Address and resolve product issues, continuously improvement of product

Requirements:

- Bachelor and above level degree in mechanical engineering,

- Proficient with solid CAD, such as Solidworks, Solidedge, ProE

- Proficient with CAE tools such as ANSYS, Solidworks simulation

- Self-motivated, autonomous learning of mechanical engineering fundamentals on high performance mechanism, including

- Vibration theories, vibration measurement, isolation and damping

- Static mechanics, dynamic mechanics, structural mechanics, materials, heat transfer theory, fluid dynamics

- Solenoid and pneumatic components selection

- Tolerance analysis

- Fabrication methods, DFM, DFA

- Fresh graduates with relevant experience are also welcomed

- Be able to travel abroad for business trip and able to work in a multicultural

environment and with people at all levels

- Proficient in written and spoken English

- Able to speak fluent Mandarin would be an advantage (to liaise with Chinese

speaking associates)

- Applicant with more years of relevant experience will be placed on Senior Engineer role

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary range: $5000 to $7000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: Odeon Towers

Job Description

• Manage full set of accounts for the business and Japan holding company’s needs
• Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff’s claims reimbursements etc.)
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly reporting of financial and management reports, as well as prepare financial reports for Japan HQ
• Review consolidation package done by subsidiary companies and report to Japan HQ
• Support communication with Japan HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting required by Japan holding company
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Liaise with HR regarding verification of payroll and CPF matters
• Liaise with respective business units to understand financial information needs in order to work out efficient and effective solutions
• Any ad-hoc duties as assigned

Requirements

• Min 5 years of hands-on experience in full set of accounts is required
• Min Bachelor’s Degree in Finance/Accountancy (candidates with CPA or CA certification will be a plus)
• IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
• Experience in managing team(s)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Digital Marketing Assistant Manager, in hopes of developing the current high performing Digital Marketing team. They are located in the North area – easily accessible.

Duties of Digital Marketing Assistant Manager:

• Drive the company's digital growth within the marketing strategy, ensuring alignment.
• Develop and execute the performance marketing strategy and SOPs.
• Execute digital campaigns across search engines, social media, and programmatic advertising.
• Analyze campaign performance and report on goals from impressions to sales.
• Collaborate with agencies to optimize campaigns based on trends and insights.
• Conduct A/B and conversion testing.
• Optimize the digital user journey and experience in collaboration with internal teams.
• Lead digital marketing efforts, sharing expertise with the team.
• Assess the customer experience across all digital touchpoints.
• Work with internal teams, agencies, and vendors.
• Stay abreast of and advise on emerging technologies.

Requirements:

• Diploma holder with 5 years of digital marketing experience
• Able to communicate in both English and Chinese to communicate with Chinese counterpart
• Experience in using Social Media Platform like Xiao Hong Shu, Dou Yin, wechat and etc
• Good presentation and interpersonal skills
• Familiar with SEO, SEM and Google Search Engine

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Location: Ubi (2 mins walk from Ubi MRT station)
• Attractive Salary Package (Basic + HIGH Commission)
• Vibrant and Positive working environment
• Career Progression

Job Description:

• Foster rapport with customers
• Selling and buying of new/used cars
• Follow up on leads from social media
• Providing good customer experience
• Ad-hoc showroom duties

Job Requirements:

• Minimum 1 year of sales experience preferred
• Possess Class 3/3A Driving license
• Good interpersonal and communication skills

We regret to inform that only shortlisted candidate will be notified.

Thank you for applying.

Job Responsibilities:

• Coordinate Logistics: Collaborate with operations teams to manage daily logistics activities.
• Manage Customer Transport Arrangements: Work with customers to arrange transportation for deliveries and prepare delivery reports.
• Build Customer Relationships: Establish and nurture strong relationships with customers.
• Prepare Quotations: Generate and submit accurate quotations to customers.
• Respond to Customer Feedback: Address customer inquiries and feedback promptly to ensure satisfaction.
• Handle Inquiries: Manage incoming calls and emails related to customer inquiries or complaints.
• Provide Shipment Updates: Deliver timely updates and pre-alerts regarding shipments to customers.
• Process Orders: Ensure customer orders are processed accurately and in a timely manner.
• Track Status: Monitor and update the status of shipments and orders regularly.

Requirements:

• Proven experience in logistics, supply chain management or a related field is a plus.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong sense of commitment and urgency to meet tight deadlines.
• Ability to work under pressure and handle multiple tasks simultaneously.
• A good team player with a proactive and problem-solving attitude.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Basic salary UP$3800 + Commission

• Well Established Auto Gates Manufacturing Company

• Working hours: Monday – Friday (8am - 5.30pm)

• Variable Bonus + Excellent Benefits

• Company located at Woodlands, Senoko

Job Scope

• Develop new business opportunities.
• Organize or participate in events, exhibitions, and trade shows to showcase our products, or support dealers.
• Plan, create and Manage all E-commerce Promotion activities to achieve sales targets and stimulate growth.
• Resolve customer complaints regarding sales and service.
• Prepare quotation and handle negotiations.
• Provide after sales follow-up on quality issue.
• Maintain and grow current contract base by capturing new customer and sustaining existing customer.
• Prepare and follow-up of contract quotation.
• Coordinate with the team to ensure the efficiency and effectiveness of contract execution.
• Other tasks assigned by management.

Requirement

• Nitec / Diploma in Business Management or equivalent
• 1 – 2 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2800 - $3500 + $800 Transport Allowance + $700 Transport reimbursement + $200 HP reimbursement + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas
• Working days : Monday to Friday
• Working hours : 8am to 5pm
• Possess own vehicle

Job Responsibilities:

• Identify potential clients for the waste management market segments assigned to him or her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation
• To prepare periodically, Sales reports for presentation to the Sales Manager Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and email address, etc
• Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy
• Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Requirements:

• Diploma/Degree in Marketing or equivalent
• Must possess own vehicle
• Chemical knowledge preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working hours: 8:30am – 6pm (Monday – Friday)

• Basic UP$3500 + Allowances + Commission

• AWS + Variable Bonus + Excellent Benefits

• Well Established Company (Telecom Equipment)

• Company located at Jurong East

Job Scope

• Reporting to In-Charge and be responsible for prospecting, identifying and establishing new clients
• Handle new sales enquiries and preparation of quotation
• Work closely with sales team on execution of marketing and sales activities
• Handle product management duties
• Establishing and enacting the strategy of go-to-market plans with the customers (partners/dealers).
• Develop and implement strategic plans to increase sales of existing and new accounts
• Exploring the opportunity of new products and new markets with the customers.

Requirement

• Diploma in Engineering / IT or equivalent
• 1 – 3 years of relevant working experiences in B2B / Telecommunication/ Electronic / IT Background
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Manages relationship of a defined number of customers and prospects in particular sector
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
• Collects relevant customer information and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Requirements:

• Min Diploma/ Degree with relevant years of experience
• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Working days/hours: Any 5 Days (Retail Hours)

Location: Islandwide

Responsibility

• Overseeing store opening and closing, as well as managing daily sales deposits.
• Attend to customers enquiries and recommend accordingly
• Supervising inventory levels, overseeing stock replenishment, and managing the return cycle according to protocols.
• Supervising the store's workforce, training and to achieve KPI goals
• Improve existing work procedures and processes.
• Handling paperwork and participating in budget planning activities.
• Other responsibilities as assigned.

Requirement:

• With Retail or Supervisory Experience is preferred
• Has experience in Supermarket environment has added advantage.

You may click "Apply now" to submit your application or email your resume to [email protected]

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279