Responsibilities & Duties

• Attend and assist to customer queries, maintain good customer service and serve customers politely.
• Putting on a smile with positive thinking. Greet customers with a welcome.
• Work as a team to hit monthly sales targets.
• Assist with replenishing, packing and sorting of stocks.
• Planning work schedule.
• Ensure smooth operations for Sales department
• Promote product to customers
• Handle customer questions, complaints, and issues
• Coordinate the delivery of goods
• Deal with customer refunds
• Keep up to date with company’s promotions
• Planning roster
• Provide Staff training

SALES SUPPORT:

•  Follow up on the delivery schedule and customer order
•  Attend to Director and Salesman’s assigned duties
•  Handle existing and new customers
•  Follow up customers enquires
•  Provide quotations to customer
•  Follow up with existing customers for repeat orders/ promote related products
•  Issue sales order
•  Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

· Contributes information, ideas, and research to help develop marketing strategies.

· Sets marketing schedules and coordinates with colleagues, representatives, and other professionals to implement strategies across multiple channels.

· Develops sales strategies and approaches for various products and services, such as participate in Exhibition and conference, etc.

· Maintains excellent relationships with clients through superior customer service.

· Tracks sales data and works to meet quotas or sales team goals.

· Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.

· Creates and presents regular performance reports for Manager and Managing Director.

· Other ad-hoc duties assigned by the Management.

Commitment Period: April to September 2025

Clarion Events Asia is looking for a professional and personable Delegate Sales Executive to be part of the leading regional event, Enlit Asia, which focuses on the power & energy sector. This is an excellent opportunity for an exceptional Business Events professional to join a highly successful, award winning, international company that organizes essential B2B events for a range of clients across the world. We work closely with leading industry executives to organise high level events.

About Enlit Asia

Enlit Asia is an annual conference and exhibition that unifies two major events in the power and energy sector - POWERGEN Asia and Asian Utility Week.

The event is a platform for leading industry providers to showcase innovative solutions, services, and products in line with the Asian strategy to transition to a low-carbon energy supply. Through its Summit, Enlit Asia also delivers expert knowledge and foresight from the region's power and energy thought leaders on key developments, policies and innovations that are driving the energy transition.

It brings together the entire value chain of both power and utility producers and suppliers, covering content and exhibits from source to generation and from grid to consumer.

The Role

As a Delegate Sales at Enlit Asia, you will play a crucial role in expanding our sales reach and driving new business opportunities. You will be the “front-face” for all conference delegates. You will sell delegate tickets as part of your key KPI. This role will require an understanding of content, basic industry knowledge of the power & energy value chain and direct selling skills to acquire paying attendees to our events.

If you are personable, have a dynamic disposition, a keen learner and are confident speaking with senior executives over the phone, this is a role for you!

We are open to candidates working remotely.

Job specifications

• To sell delegate tickets to attend the conference
• To be the main point of contact onsite for paid delegate attendees
• To co-ordinate and manage meetings for sponsors and exhibitors
• To secure high-level attendees for workshops, private luncheons, roundtables etc.
• To provide sponsors and attendees with a truly great experience pre and during the conference and to provide a fantastic service element to the networking process

Key Requirements

• Diploma or degree qualified
• Great attitude to learning
• Previous delegate sales or customer experience a plus
• Excellent verbal and written communication skills
• Confident in speaking with C-level executives
• Not afraid of cold calling via phone and making new connections
• Strong relationship building, stakeholder management and social media skills to ensure customer satisfaction
• Performance driven, possessing exceptional interpersonal qualities and able to work alone (self-motivate) and in a team
• Dependable – takes responsibility for own actions, keeps commitments
• Able to work with tight deadlines, manage time and balance tasks

About Clarion Events

Clarion Events organises more than 200 events (a mixture of exhibitions, conferences and seated events) annually across the globe. More than 12,000 companies trust us with their custom each year and over 700,000 people give their valuable time to visit our events. This success has come from identifying high-value, niche audiences in difficult-to-reach markets and then building them into market-leading products. We have over 500 people working directly for Clarion Events from 13 offices in 10 different countries, including Brazil, Germany, The Netherlands, Singapore, China, South Africa, Turkey, UAE, UK, and USA.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

The Executive, Sales is part of the Sales Team that focuses on achieving sales targets and increasing revenue and market shares for a Singapore cluster’s portfolio of serviced residences and hotels. He or she will report to the Cluster Director, Sales.

Job Responsibilities

1. Provide administrative support to managers, including assistance with paperwork

2. Develop and implement effective sales strategies to achieve and exceed sales targets, aligned with Company’s direction and growth

3. Identify and pursue new business opportunities within the assigned market segment/s and/or territories

4. Solicit and develop new Accounts within the assigned market segment/s and/or territories

5. Foster and maintain strong relationships with new and existing clients by addressing their needs and ensuring high levels of customer satisfaction

6. Conduct market research to stay abreast of industry trends, competitor activities, and consumer preferences

7. Present findings and recommendations of market research to Management to facilitate informed and timely decision-making

8. Input sales forecasts, pipeline updates, and market intelligence into Customer Relationship Management software

9. Ensure prompt payment collection by facilitating communications between Finance, client and/or intermediaries

10. Collaborate with Revenue Management and Global Sales teams to maximise yield and market outreach

11. Maintain existing business accounts and develop new accounts through aggressive and creative sales and marketing programs

Any other ad-hoc duties as assigned

Requirements

The candidate should possess the following:

· Diploma in Business Administration, Hospitality Management or an equivalent

· At least 1 year of relevant experience in the hospitality industry

· Good spoken and written English

· Proficient in Microsoft Office applications, especially PowerPoint and Excel

· Confident, good organisational and people development skills

· Outgoing personality and positive work attitude

· Independent and an excellent team player

· Analytical skills

· Good negotiation skills and willing to learn attitude

Responsibilities include:

• Responsible for selling Banking Applications license to the financial services industry among Singapore and Indonesia regions, as part of the FSGIU (Financial Services Global Industries Unit) at Oracle.
• Expand the contacts deep and wide within the customer organization- Account Mapping
• Lead and handle opportunities throughout the selling cycles with a strategic intent of Annualized revenue goals with measure across the Quarterly revenue attainment
• Develop account plans for top 10 accounts and review with senior management and customers on regular basis.
• Defend/retain business of existing clients and drive relevant consulting units from the organization for this agenda.
• Drive strategic and solution selling on large opportunities that are characterized by a sophisticated combination of technical, business, financial, human resources issues related to the strategic and tactical direction of customers
• Orchestrate between multiple departments to ensure a total solution is presented to the customer
• Coordinate with regional and global counterparts
• Establishes "C" level contact within opportunities and demonstrates a detailed understanding of both the prospects’ sector and business drivers/challenges.
• Deliver accurate business forecasting at a plus or minus 10% accuracy rate and maintain an appropriate value level sales funnel for future business
• Construct custom customer ready presentations and proposals with the help of support teams(sales consulting), maintain CRM information with accuracy and integrity of data
• Proactive Account Management – Including regular client meetings/service reviews
• Associate closely with the Partner network for greater reach and coverage of the territories

Experience:

• Working in the BFSI industry with a shown and quantifiable consistent successful sales track record.
• Excellent written, verbal communication, strong interpersonal and time management skills
• Consultative and solution, coordinated selling expertise and good understanding of the territories, market trends and client connects
• Good discernment with analytical and problem-solving skills to handle daring situations
• Excellent interpersonal and leadership skills, including conflict resolution, customer service and ability to empower self and others
• Able to prioritise multiple task tracks & take ownership of client problems with follow through to resolution
• Clear and confident communicator capable of providing regular feedback to senior and C-suite management.
• Possess strong sales acuity, results orientated, driven and demonstrate ability to handle a sales funnel of pipeline business to deliver quota and indeed exceed it.
• Enthusiastic team player, self-starter and independent worker
• Flexible and aware of changing circumstances as solutions are being constructed and proposed
• Able to influence decisions, clarify positions and presentations, and communicate strategies
• Open to new insights and changes in thinking that offer potentially more creative and effective solutions to customer challenges
• Has good understanding of Solutions Selling methodology and tools and applies these regularly to both gain a better understanding of the customers’ environment and handle the relationship
• Excellent salesmanship - strong ability in identifying pain, customer’s business drivers, establishing value, demonstrating relationships, and negotiating to close

Others:

Experience of working in a multinational company and having handled the territories with shown sales track record.

Qualification

Minimum 10+ years of sales experience in Banking industry

• Responsible for the entire sales cycle.

• Actively generating new leads and develop new business opportunities.

• Conduct cold calls and face-to-face meetings with clients

• Enjoy interacting and communicating with people, maintain good rapport with existing clients

• Follow-up on leads and sales inquires

• Closing sales and driven to achieve monthly sales target.

• Providing information about services/sales/discounts to businesses/organizations

• Handling customer issues

• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

• Manage and grow individual sales pipeline

• Follow-up on leads and sales inquires.

• Conduct cold calls and face-to-face meetings with clients

• Any other ad-hoc duties as and when assigned.

Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:

§ Formulate pricing policies.

§ Determine daily coupons.

§ Ensure pricing is correct.

§ Work on store displays.

§ Attend trade shows to identify new services and products.

§ Coach, train, counsel, recruit and discipline employees.

§ Evaluate on-the-job performance of sales team.

§ Identify future and current trends that appeal to consumers.

§ Ensure merchandise ready to be displayed clean.

§ Approve contracts with vendors.

§ Ensure items are in stock and maintain inventory.

§ Keep up with fluctuating demand and supply.

§ Analyze financial and operating statements for profitability ratios.

§ Ensure promotions are in with company’s standards.

§ Utilize ICT for data analysis, to record sales figures and forward planning.

§ Monitor local competitors.

§ Organize sales staff schedules.

§ Preside over staff meetings.

§ Assist sales staff in achieving sales targets.

§ Manage different departments in the store.

§ Handle customer complaints, questions and issues

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Basic information

• Location: Kallang
• Working timing: Monday - Friday, 9am - 6pm

Job scope:

• Coordinate sales meetings and events.
• Support daily sales-related documentation tasks.
• Ensure efficient facilitation of the sales process upon receiving Purchase Orders.
• Assist with meeting minutes, documenting key notes and action items.
• Provide support in preparing and submitting tender documents for the sales team.
• Prepare quotations and invoices.
• Assist the sales team by compiling and organizing necessary documents for client interactions, aiding team members in the field.
• Collaborate with the sales team to streamline sales processes.
• Focus on administrative tasks to ensure smooth back-end operations for sales.
• Perform ad-hoc duties as assigned.

Job requirement:

• Bachelor's degree in Business Administration or related field.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Office Location: Boon Lay

Working days: 5 days weekly (Mon, Wed, Thu, Fri, Sat)

Off day - Tuesday

Rest day - Sunday

Working hours: 8am to 5pm

Benefits:

• Basic salary + OT pay
• AWS
• Performance Bonus

Job Scope:

• Answering phone calls, replying emails, answering customer queries, providing information, taking and processing orders
• Liaise with clients directly if there’s delivery or stock issues
• Communicate with logistics for delivery arrangement
• Prepare packing list for warehouse
• Handling salmon factory yield rate report and stock in
• Matching signed delivery order invoice with tax invoice
• Daily sales report submission
• Mailing invoices to clients
• Filing of invoices
• Preparing of sticker labelling

Requirements:

• No Experience Required, Training will be provided
• Positive and willing to learn
• Able to work under pressure
• Good interpersonal, communication & administrative skills
• Meticulous and attentive to details
• PC literate
• A great team player

Job description

Responsibilities

· Respond and manage telephone/online catering sales enquiries

· Build and maintain good client relationship and build rapport

· Assist clients in event planning, packaging and menu selection

· Keep abreast of trends and developments in catering industry

· Active brainstorming of creative ideas in improving catering services to clients

· Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

· Computer Literate/Basic Knowledge of Microsoft Office

· relevant experience in F&B industry will be an advantage

· Able to converse effectively in English and Mandarin to manage Mandarin speaking clients

· Self disciplined, proactive and have strong sense of urgency

· Must be self-driven, dynamic, meticulous, creative and sales oriented

· Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Select Group is growing our sales team for our catering division and we are looking for individuals who are passionate about servicing customers to join our team.

Responsibilities

• Attend and respond to all incoming sales enquiries by telephone and emails quickly and efficiently
• Provide professional service and advice to customers pertaining to products and pricing matters and attend to customers’ feedback and enquiries professionally
• Prepare and follow up on any sales quotation made for clients, negotiate terms with the client at a cost best suited for them
• Co-ordinate all details for the client, including food and beverage and themes etc
• Promote our products and services to new and existing clients through a pro-active approach
• To liaise at all times with all team members and work as a team to achieve the sales targets
• Prepare invoices of sales prior to the delivery and to ensure accuracy

Sales Incentive will be included if target is met.

Skills/Qualifications:

• Minimum one year of experience in telemarketing, customer service or other related experience
• Outgoing, cheerful and self-motivated
• Able to work in a fast-paced environment
• Team player and good customer service skills

Responsibilities (how we will measure success):

• Achieve set Revenue Targets
• Achieve set Funnel Conversion Rates
• Achieve set Internal Quality Scores
• Manage assigned Responsive Leads via Hubspot and all other tools in the Sales Toolbox. Which includes but not limited to Aircall, Gmail,Lavender, Guru, Looker, Gmail
• Adhere to company's sales processes and workflows
• Nurture all clients based on Osome Company Values

Tasks (what does the role do on a day-to-day basis):

• Pick up and nurture assigned responsive leads
• Provide accurate and timely counsel to leads on Singapore incorporation, corporate secretary, tax and accounting regulations, in order for the client to remain compliant when operating in Singapore.
• Provide a thorough overview on Osome's software and onboarding processes.
• Follow up with all leads in accordance to the sales cadence which include calling, emailing or texting via Whatsapp or any means the client prefers
• Issue and follow up on invoices to convert the lead to a client
• Inform the relevant stakeholders of a new client as part of the onboarding process

Key competencies for this role:

• Proven work experience as a Senior sales consultant
• Deep familiarity with CRM programs (Experience with Hubspot is a plus)
• Ability to gather and interpret own sales data
• Strong Communication and Negotiation skills

Key behaviours we expect to see:

In addition to demonstrating Osome core values (Care for customers and teammates, Continuous improvement, Transparency, Attention to detail), you are expected to demonstrate the following:

• Relationship building
• Strong team player
• Judicious
• Vocal
• Goal-driven & detailed-oriented
• Highly self-motivated and solutions-driven
• Willing to self-learn to demonstrate a growth mindset
• Resourceful

Required Experience:

• 2-4 years of sales experience in a Start-Up/SaaS industry
• Experience in the accounting and corporate services industry is an advantage
• Self-motivated and proactive, and able to work meticulously under tight deadlines
• Strong interpersonal and communication skills; independent yet able to contribute to a team
• Willingness to learn, with the ability to use any and all resources to get the job done
• Proficiency and experience in Google Workspace/ Microsoft Excel, CRM/Sales platforms such as HubSpot and Pipedrive will be an advantage

Responsibilities:

• Able to meet and exceed sales revenue targets
• Able to create sales strategy and plan
• To Identify target customers and develop customer channels and networks
• Able to design and propose sales pricing model
• Able to have a good grasp of sales in different market and country of business, and their respective needs and constraints, necessary for global sales operations.
• To maintain current accounts, create new business opportunities and work closely with global customer networks
• To establish good rapport, and work with relevant stakeholders to meet their business objectives
• To have the ability to establish and build a good network of relevant business associates for potential collaboration and clients
• To prepare sales presentations, proposals and quotations
• To conduct presentations and business discussions for a conclusive result
• To be able to interpret and understand project documentations
• To support Supervisor/Manager for tasks assigned to ensure timely and proper completion
• To proactively monitor sales status business condition and provide customer support on Support Desks where required and necessary
• Handle customer feedbacks/enquiries to provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution has been made
• Provide technical support to users over phone on technical issue or via remote assistance tool and emails
• Proactively monitor and report on the competitive market landscape, including noteworthy activities such as new product/solution offerings, industry and technology trends, pricing, services etc. to the sales and management team.

Requirements:

• You have a Bachelor's Degree in Engineering background, IT or cloud services preferred
• You have a minimum 3 years' experience, preferably in a connected mobility domain
• You have the experience in cloud services industry
• You understand the concept of Agile Software Development
• You have strong problem solving and critical thinking skills with the ability to identify effective and efficient solutions for complex problems and look beyond the obvious
• You have the ability to Identify problems analytically, develop solutions and implement an effective course of action
• You are assertive and a hands-on professional, who thrives in a fast-paced, change-rich environment
• You have the ability to negotiate priorities and resolve conflicts among project stakeholders including customers, product management, and system development team.
• Your experience to work closely with system development team is desired.
• You are independent, mature, self-driven and aggressive in sales with established record
• You have excellent interpersonal and communication skill
• You are result-oriented, with a strong customer-focused attitude
• You are able to deliver professional sales pitch, proposals and reports
• You have experience to provide customer support from 1st level support/helpdesk context
• You have a high proficiency in Office applications: Word, Excel, PowerPoint & Outlook

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Job Description

· Responsible for increasing the company’s sales business, achieving the profitability goals set by the company.

· To meet the sales KPI target set by the company.

· Responsible for increasing the company’s market share, successfully promoting brand awareness.

· Responsible for identifying potential business opportunities for the company, as well as growing the existing business accounts.

· Increase, Develop and Maintain new and existing customers base.

· Conduct customers’ visits to support sales and relationship building.

· Always negotiate with customer to secure sales.

· Assist in doing quotation whenever necessary.

· Monitor, follow up and update information on all quotes submitted to customers.

· Monitor and Update on the competitors movement and market development.

· Monitor customers’ payment matters and ensure all overdue payments are recovered.

· Teamwork within Sales Team.

· To provide weekly & monthly Sale’s Reports to Sales & Marketing Manager.

· All other ad-hoc duties as assigned.

Requirements

· Tertiary education with any engineering discipline.

· Excellent Customer relationship Management skills.

· A team player who possess strong planning and organisational skills.

· Proven track record in sales account management and achievement of sales targets.

· At least 2 years in Marine / Oil & Gas industries, Ship Owners and Shipmanagement will be highly advantageous.

· Responsible, meticulous and able to work under pressure.

We are located at 11A Tech Park Crescent Singapore 637842.

Job Responsibilities

• Process purchase orders
• Maintain price list
• Coordinate with various departments to ensure shipment of customer orders on time
• Ensure planners release WO on time and production completes WO as per WO due date
• Respond to customer’s open order reports promptly
• Update customer due date if necessary
• Preparation of sales and consigned items reports to customers
• Sends invoices and SOAs to customers and follow up with customers for payment
• Be the main contact for customers and attend to their requests
• Chair FA meetings
• Coordinate and ensure RFQ are sent out to customers in a timely manner
• Involve in NPI projects
• Performs checks and balances in the sales system
• Review and sign off ECN/ECO submitted by engineers
• Requote customers whenever necessary
• Handle customer RMA
• Ensures customer consigned items are properly managed and accounted for
• Ensures SO due dates are achieved
• Strategically plans customers stock holding
• Preparation of daily, weekly and monthly reports to Management.
• Find creative ways to help customer resolve issues
• Any other ad-hoc tasks

Purpose

The Sales Engineer is responsible for driving revenue growth by leveraging technical expertise and sales acumen to promote and sell the company’s products and solutions. This role focuses on identifying customer needs, providing tailored technical solutions, and fostering strong customer relationships. The Sales Engineer acts as a bridge between the company’s technical capabilities and the customer’s requirements, ensuring customer satisfaction while achieving or exceeding sales targets. This position is open to candidates with a range of experience, from junior to senior levels, and may involve managerial responsibilities for more experienced candidates.

Job Duties:

Primary Responsibilities:

• Sales Strategy Execution: Implement and execute sales strategies to meet or exceed assigned revenue and profitability goals.
• Customer Acquisition: Proactively identify and pursue new customer accounts to expand the customer base.
• Sales Presentations & Negotiations: Conduct presentations to customers, negotiate sales contracts, and close deals effectively.
• Market Intelligence: Track market trends, competitor activities, pricing, and new product developments. Provide feedback to the Product Management team.
• Customer Enquiries & Proposals: Address customer inquiries promptly, prepare tailored proposals, and provide quotations.
• Relationship Management: Build, develop, and maintain strong business relationships with customers to ensure repeat business.
• Complaint Resolution: Work with the QA Team to resolve customer complaints and ensure customer satisfaction.
• Market Research & Analysis: Continuously monitor market developments and technological advancements to stay ahead of competition.

Secondary Responsibilities:

• Internal Collaboration: Work closely with the Product Management team to generate RFQs, convert quotations into sales orders, and ensure smooth project execution.
• Sales Reporting: Prepare regular sales reports and track progress against sales targets.
• Team Management (if applicable): Oversee and guide Sales and Customer Service teams to ensure effective sales execution.
• Travel: Willingness to travel internationally for customer visits and business development.
• Industry Knowledge: Maintain awareness of the optics manufacturing industry, its technologies, and market trends.

Experience:

· Proven track record in technical sales with strong communication, presentation, and negotiation skills.

· At least 2-5 years of relevant sales experience. Candidates with 5+ years of experience and demonstrated leadership/managerial skills may be considered for a managerial position.

· Experience in optics or engineering-related fields is a plus.

· Familiarity with market research and the ability to analyse customer needs and translate them into product solutions.

· Proficiency in Microsoft Suite (Excel, Word, PowerPoint) for reporting and communication.

· Ability to work independently and driven to meet sales targets.

· Experience in customer-facing roles and a customer-oriented mindset.

· Factory experience is advantageous.

Qualifications:

• Bachelor’s Degree or Professional Degree/Diploma in Engineering or a related field is required. Candidates with a Master’s or PhD are welcome to apply.
• Experience in industry sales is preferred; experience in precision optics is an advantage.
• A background in engineering is preferred, particularly with knowledge of optics or related technologies.

Other Requirements:

· Fluency in Englishand Mandarin (spoken and written) to communicate with customers in Asia, Europe, and the USA.

· Willingness to work across multiple time zones (Asia, Europe, USA).

· Overseas travel is a must.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Technical Knowledge: Strong understanding of the company’s product offerings and how they can meet customer needs.
• Sales Excellence: Demonstrated ability to drive sales and achieve targets through effective negotiations and customer relationship management.
• Market Awareness: Ability to track market trends, technological advancements, and competitor activities.

Behavioural Competencies:

• Proactive & Results-Oriented: Demonstrates initiative, works independently, and focuses on achieving business objectives.
• Problem Solving: Quickly resolves customer complaints and issues, ensuring positive outcomes.
• Team Collaboration: Effectively works with internal teams (e.g., Product Management, QA, Customer Service) to meet customer needs and close deals.
• Adaptability: Ability to adapt to changing market conditions and customer demands.
• Strong Work Ethic: Self-motivated, dependable, and committed to achieving personal and team sales goals.

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

High performers can expect this position to be a 5-figure income opportunity!

Enjoy having one of the largest inventory of vehicles and comprehensive automotive services solutions in your portfolio!

JOB RESPONSIBILITIES:

• Provide customised vehicle ownership solutions to businesses and individuals
• Generate leads through prospecting
• Participate in customer engagement programmes to maintain customer loyalty

JOB REQUIREMENTS:

• 3 years of sales experience preferred (candidates without automotive background are welcome to apply)
• Strong entrepreneurial spirit
• Excellent interpersonal and communication skills
• Fluent in English and Mandarin (able to speak dialects is an added advantage)
• Possess a Class 3 driving license (preferred)
• Computer literate and a team-player

LOCATIONS:

• Branch
  15 Yishun Industrial Street 1,
  #01-02 Win5 Building, Singapore 768091
• Branch
  38M Penjuru Road,
  Singapore 609148
• Branch
  1 Corporation Drive,
  #10-05, Singapore 619775
• Branch
  31 West Coast Highway,
  #01-24, Singapore 117864