Overview
The Singapore Golf Association (SGA) is seeking a highly organized and motivated individual to fill the position of Office Manager. The Office Manager will be responsible for ensuring the efficient operation of the association's administrative and human resource functions, providing support to various departments, and fostering a positive working environment. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.
Duties & Responsibilities
Admin Scope:
· General office management including ensuring the day-to-day smooth running of the office, i.e office administration
· Manage day-to-day administrative tasks, including answering phone calls, responding to emails, and handling correspondence.
· Maintain organized filing systems and databases for easy retrieval of information.
· Coordinate meetings, appointments, and travel arrangements for staff and board members.
· Prepare documents, reports, and presentations as required.
· Assist with basic IT tasks and support
· Review Admin/HR procedures/policies
· Handle sensitive, personal and confidential data in a professional manner
· Work closely with the organization’s Hon Sec/Hon Treasurer/GM (eg ROS/COC documentations, IPC status compliance etc)
· Liaising with agencies such as ROS, Sport Singapore, Commissioner of Charities on NSA compliance
· Ensuring administrative systems, processes and databases are efficient and well managed.
· Carry out administrative duties, using systems and processes relevant to the organisation.
· Secretarial support to General Manager including scheduling and organising of meetings and appointments.
· Arrange flight and hotel reservations for EXCO members (executive committee members of the Company)
· Any other duties as assigned by the General Manager
HR Scope:
· Full spectrum of HR including payroll, HR administration, Recruitment & Tax-related matters
· Handle HR Administration i.e work pass matters including work pass application, issuances, renewal and cancellation matters via online portals
· Manage recruitment activities, such as job postings, resume review, onboarding
· Maintain employee information in HR software, including leave records, health insurance, office insurance and performance reviews.
· Manage employees’ inquiries relating to HR policies, benefits, and procedures.
· Coordinate payroll processing and ensure accurate and timely payments.
· Draft and manage employee contracts.
· Ensure compliance with applicable labour laws and company policies.
· Application, renewal, and cancellation of EP/DP/WP/S Pass
· Develop training materials and performance management programs to help ensure employees understand their job responsibilities
· Investigate employee issues and conflicts and brings them to resolution
· Maintain company organization charts and employee directory
· Analyze trends in compensation and benefits
· Design and implement employee retention strategies
Qualifications and skills
· A minimum of eight years of experience in a admin/office management role
· Knowledge of labour laws and employment standards across multiple jurisdictions
· Demonstrated ability to be discreet, diplomatic, and professional in all interactions.
· Proficient in the use of HR management or related software programs
· Excellent organizational and administrative skills
· Excellent problem-solving and decision-making skills
· Ability to multitask and prioritise tasks.
· Strong attention to details and accuracy
