Job Overview:

The After Sales Admin Coordinator is responsible for managing all aspects of after-sales service in a diamond shop. This role involves coordinating repairs, returns, customer inquiries, and maintaining customer satisfaction while ensuring efficient administrative processes.

Key Responsibilities:

1. Customer Service:Respond to customer inquiries via phone, email, and in-person regarding after-sales services.
   Address complaints and resolve issues related to purchases, repairs, and returns.
   
2. Order Management:Process and track after-sales orders, including repairs and custom orders.
   Maintain accurate records of customer interactions and transactions.
   
3. Repair Coordination:Liaise with jewelers and repair staff to ensure timely and quality service.
   Schedule and manage repair timelines, keeping customers informed of progress.
   
4. Returns and Exchanges:Handle the return and exchange process, ensuring compliance with company policies.
   Assist customers with documentation and provide necessary information for processing returns.
   
5. Inventory Management:Monitor inventory levels of returned and repaired items.
   Assist in managing stock levels and placing orders for replacement parts as needed.
   
6. Documentation and Reporting:Maintain accurate records of all after-sales activities and customer interactions.
   Prepare regular reports on after-sales performance, including customer feedback and service metrics.
   
7. Team Collaboration:Work closely with sales, marketing, and management teams to align after-sales services with overall business goals.
   Participate in team meetings and contribute ideas for improving after-sales processes.
   
8. Training and Development:Provide training and support to new staff on after-sales procedures.
   Stay updated on product knowledge and industry trends to assist customers effectively.
   
9. Customer Follow-Up:Conduct follow-up calls or emails to ensure customer satisfaction post-service.
   Gather feedback to identify areas for improvement in after-sales services.
   

Qualifications:

• High school diploma or equivalent; a degree in business administration or related field is a plus.
• Previous experience in customer service or administrative roles, preferably in retail or jewelry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Open to OT. Open to 6 days work week/weekend need to work. (working hours more than 44 hours is consider OT)

Skills:

• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for delivering exceptional service.

Please send in your latest resume to [email protected] or contact to +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217)| Employment Agency Licence No:04C3537

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.30pm

Job Responsibilities:

• Attend to customer enquiries through various channels such as email, phone and in person
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor
• Social media management, review and assist to maximise brand experience and engagement
• Explore opportunities with different e-commence platforms and partners for collaboration
• Execution of content creation (videography, photography) and produce product videos
• Prepare and update price list
• Any other ad-hoc duties assigned

Job Requirements:

• Possess minimum Diploma/Degree in Marketing, Digital Marketing or related field with at least 1-2 years of relevant work experience
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic From $3400 to $4000 + Attractive Incentives
• Paid training will be provided
• Fast track progression in the Banking and Finance industry

Responsibilities:

• Work closely with the team to manage clients’ portfolios, perform financial analysis
• Follow on existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree or Local Diploma in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in the Banking and Finance industry
• Be pro-active, a good listener, people and results-oriented
• Willingness to learn as comprehensive training provided

Attractive Basic Salary Package up to $$3800 Basic + Incentives + Commission + Quarterly Bonus + Full Employment Benefits + Fast-track Progressions in Bank!

For Fast Response, please Email your updated resume in MS Word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

• Respond to sales inquiries and prepare general quotations
• Maintain strong relationships with distributors and key clients
• Coordinate with sales support for timely deliveries
• Ideal candidate has own vehicle and is comfortable visiting clients on construction sites
• Proficient in Mandarin and English speaking to liaise with both Mandarin and English speaking customers

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Our Client is expanding. They are one of the leading oil and gas machining companies in South East Asia.

They sell globally but their customers have sourcing centres in Asia, US and Middle East that they mainly deal with.

It is preferably the job holder can be based in Johor where the facilities are and the key decision makers are based. Travel as and when needed.

Job Overview:
The Sales and Business Development Manager will be responsible for developing and executing sales strategies to expand market presence and achieve revenue targets. This role requires a deep understanding of the oil and gas industry, strong interpersonal skills, and the ability to build lasting relationships with clients and stakeholders.

Key Responsibilities:

• Develop and implement a comprehensive sales strategy to identify and pursue new business opportunities in the oil and gas sector.
• Prepare customer proposals.
• Build and maintain relationships with key clients and industry partners to enhance brand visibility and drive sales growth.
• Conduct market research to identify trends, customer needs, and competitive landscape to inform business decisions.
• Collaborate with cross-functional teams, including engineering and production, to ensure alignment on customer requirements and product offerings.
• Prepare and present sales forecasts, reports, and strategic plans to senior management.
• Negotiate contracts and close deals to maximize profitability while ensuring customer satisfaction.
• Attend industry events, trade shows, and conferences to promote products and network with potential clients.
• Monitor sales performance metrics and adjust strategies as necessary to meet or exceed targets.
• Provide ongoing support and training to the sales team to enhance their skills and knowledge of products and market trends.

Qualifications:

• Bachelor’s degree in Engineering, or a related field.
• Minimum of 10 years of experience in sales and business development, preferably in the oil and gas or manufacturing industry.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong understanding of the oil and gas supply chain and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Sales and Finance Support
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Background in Accounting will be an advantage
• 1 – 3 years of relevant experience
• Proficient in Excel and has knowledge of SAP system

Job Description

• Responsible for submission and tracking of all budgets (Marketing Expense / Sales Allowance) for the teams.
• Tight coordination with cross-functional teams to ensure timely and accurate accrual of all budgets (Marketing Expenses and Sales Allowance).
• Work closely with Internal teams members (Key Account Managers, Product Manager, Finance etc) and business partners to collate supporting documents for timely claims submission and payment settlement.
• Closely monitor monthly savings and exceeded budget to ensure accurate expenses tracking for month end closing.
• Coordinate with finance team on sales attainment updates and trading terms rebate (Accrual and Payment).
• Provide daily updates on sales progress by individual retailers.
• Weekly updating of channel inventory into system.
• Work with external and internal parties to manage interna system.
• Coordinate and liaise with External (vendors) and Internal (Supply Chain / Logistics) teams to ensure timely re-stocking of gifts to prevent disruption to consumer’s gift redemption process.
• Management of sample units. The go to person to arrange sample unit’s deployment and return.
• Administrative support to Head of Department.
• Any other ad hoc duties required by Sales and Marketing team.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

• Manage & attend to specific customers to achieve company sales budget
• Account management for assigned customers
• To support and meet the department objectives and business goals
• Attend to all customer enquiries
• Provide sales forecast to plant for raw materials and production capacity planning
• Work closely with oversea representative for new customers development activities
• Assist in implementing and execute plan in developing new customers
• Provide short- and long-term plan on market demand
• Survey and analyses market information for management

Requirements:

• Degree in any Engineering discipline with 2 years of experience in similar industry
• Outgoing personality and ability to work independently
• Good knowledge of general market information
• Good marketing strategy and analysis
• Strong negotiation, interpersonal and problem-solving skills
• No experience requires if able to meet the above requirement may apply

5 days work week

Electronics Manufacturing Co.

Loyang Area (Designated pick-up point)

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

[Order Number: 756014]

A luxury bridal jewelry brand from Japan. Company provides both team and individual commission on top of AWS.

Responsibilities

• Attend to and assist in-store customers with their inquiries.
• Demonstrate knowledge and familiarity with products and services to customers.
• Conduct sales confidently and enthusiastically, bringing joy and excitement to the process.
• Show a strong interest in startups and honing your business skills for growth.
• Employ "Omotenashi" sales techniques, utilizing Japanese hospitality strategies.
• Manage daily operations and oversee inventory.
• Participate in wedding events and expos, prepare for them accordingly.

Requirements

• Non-experience candidates with keen interest in exploring the luxury retail line are welcomed to apply.
• Candidates with strong communication and interpersonal skills are desired.
• Willingness to learn and building experience from scratch is well appreciated.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

Job Description & Requirements

Industry: Cheongsam sales store

Location:

• Training in Tai Seng
• Work in City Hall

Working Hours:

• 10:30am - 9:30pm (8-9 hours) shift system
• 6 days a week
• Rest: 4 days per month (weekday)

Requirements:

• Basic English and Chinese communication skills
• 2-3 years of clothing sales experience

Job Description:

• Selling cheongsam
• Understanding customer needs
• Measuring clothing size

Sales Executive

· Full-time position (44 hours a week)

· Good reading, listening, writing and communication skills in Mandarin

· Basic English is preferred

· Basic computer knowledge

· Diligent, self-spontaneous and active learner

· Have a strong sense of responsibility and team spirit

· Those with sales experience are preferred, training will be provided for those without any sales experience

· Good interpersonal skills

· Good interactions and patient with customers

· Sharing health and product knowledge to customers

· Educate customer regarding the benefits of electric potential therapy (training will be provided)

· Complete the tasks given by the company and the superior (KPI) on stipulated time

· Sales performance completed as a team, there is no competition for customers

· Work with the team to complete the experiential marketing model and get rewards

· Provide customers with good after-sales service

· Career Development

· Basic Salary + Commission

· Healthcare knowledge and product training will be provided

· Healthcare benefits provided

· SGD 2000 to SGD 2500 + commission

One Zeus is looking out for the next Top Sales Superstar!

If you're confident with presentations, loves interacting and can keep the conversations going, you might be the one we're looking for! One Zeus Solutions is a Sales Solution Platform that promises to help Brands increase their Branding to the public and generates High Volume-High Quality sales.

Responsibilities:

- On-site presentation of the services/product to Potential Customers

- Provide Top-Notch Customer service to all existing & new customers

- Coaching new individuals (Optional)

Benefits:

- Monthly Travelling Opportunities! (For exposure and networking)

- Supportive & Family oriented peers!

- Meet people from all walks of life

- Cool office space

Salary $3000-3500 + AWS + VB

Location: Gul Circle (Pickup from Lakeside, Boon Lay, Chinese Garden, Yew Tee)

Job Responsibilities:

• Attend to customer enquiries through various channels such as email, phone and in person
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events
• Maintain website and work with vendor
• Social media management, review and assist to maximise brand experience and engagement
• Explore opportunities with different e-commence platforms and partners for collaboration
• Execution of content creation (videography, photography) and produce product videos
• Prepare and update price list
• Any other ad-hoc duties assigned

Requirements:

• Bachelor’s degree or Diploma in Marketing, Digital Marketing or related field
• At least 2 years of relevant working experience
• Experience in digital marketing and social media management
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is a leading player in Manufacturing industry. Due to business needs, they are now recruiting a Digital Marketing Specialist to be part of their Marketing Team for ongoing transformation projects. They are located in the North - easily accessible.

Duties of Digital Marketing Specialist:

• Digital Strategy: Develop and implement digital marketing plans to enhance online presence, boost traffic, and generate leads.
• Website Management: Design, develop, and maintain the website to ensure user-friendliness and optimization for lead conversions.
• Content & SEO: Oversee content creation (blogs, videos, social media) and implement SEO strategies for higher visibility.
• Social Media & Ads: Manage social media platforms and execute paid advertising campaigns to increase engagement and ROI.
• Email Marketing: Create and manage targeted email campaigns to nurture leads and maintain customer relationships.
• Analytics & Reporting: Track performance using tools like Google Analytics and adjust strategies based on insights.
• Partnerships & Engagement: Build partnerships with industry influencers and engage with the online community to foster customer relationships.
• Innovation: Stay updated on digital marketing trends and apply new techniques for continuous improvement.

Requirements:

• Diploma in Marketing
• Relevant Digital Marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De