The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey. Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Marketing Support, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities

• To be a senior member of the sales team driving sales to the clients of the firm
• The product perimeter is primarily surrounding Spot, Options and Structured Products but expertise should extend to cash rates and derivatives
• Drive expansion of client footprint, comprehensive user-mapping, price tiering and client profitability analytics
• Lead client meetings and presentations to articulate the merits of investment in the asset class, and how specific solutions may be appropriate for a client's portfolio
• Gather feedback and insights from markets and clients to help the development of new products, understand the needs of each client segment, what competitors do in terms of products
• Ensure clients receive excellent sales and after sales experience
• Mentor junior team members by sharing product expertise as well as work ethic

• Only candidates with a minimum 6-9 years relevant financial markets experience in sales and trading, or wealth management products will be considered
• Proven capabilities in building strong relationships with clients, and has existing relationships
• Strong technical knowledge on derivative products
• Proven track record in sales and people management
• Strong communicator and strategic thinker with presentation and organization skills
• Achiever who can translate strategy into plans and plans into actions

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

What we’re all about.  

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. Over 40% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.  
We're heading in one direction, the future. We’d love you to join us.  

The Opportunity 

Quantexa is an exciting and fast growing big data analytics tech company headquartered out of the UK, but with a rising presence in Asia Pacific. Our big expansion plans for the APAC region require the addition of an outstanding Marketing Manager, South Asia Field and Pipeline to help us deliver our commercial goals in Asia. You’ll join an outstanding team of field marketers across the globe charged executing localized marketing campaigns, generating qualified leads, facilitating regional events, and ensuring alignment with sales teams to optimize strategies and achieve business objectives. 

Quantexa is on an impressive scale-up journey following its Series E Funding Round led by GIC Singapore, valuing the company north of $1.8 billion. The right candidate will have the opportunity to make pivotal contributions to Quantexa’s advancement in Asia by executing marketing programmes that have a real impact on the company’s success in the region.  

What you will be doing? 

• Work with the Director of Marketing, APAC Field and Pipeline to help deliver multi-channel marketing programs which are in line with global and APAC strategies and priorities 
• Collaborate with the sales team execute marketing programmes that support regional pipeline and revenue goals 
• Execute targeted marketing programs in the Asia region, with activities that include but are not limited to nurture email campaigns, hosted events, industry events/tradeshows, webinars and digital tactics 
• Be responsible for the end-to-end event management of in-person and virtual events  
• Work with regional Alliances team to execute meaningful local partner marketing activity  
• Localize centralized demand/corporate campaigns to execute tactics like custom landing pages, webinars, digital marketing, and in-person events 
• Collaborate closely with the BDR team to maximize ROI from all campaigns 
• Work closely with sales teams to understand strategic accounts and build ABM campaigns where required 
• Manage the Asia event budget, accurately estimating costs, and ensuring programs are deliverd on time and recording outcomes post event 
• Stay up to date with regional and industry trends that can be utilised to deliver more relevant marketing campaigns in Asia 
• The role is based in Singapore with an expectation to be in the office 2 days a week. There will also be occasional travel. 

What you will bring 

• Strong academic qualifications, BA/BSc degree or equivalent 
• 5+ years field marketing/demand experience in a B2B tech company 
• Experience in executing B2B field marketing programmes in the Asia region 
• Excellent written communications and presentation skills  
• An understanding of Account Based Marketing concepts a plus 
• Working knowledge of Martech platforms, Salesforce.com and Hubspot 
• Ability to manage multiple projects, events and stakeholders at the same time 
• Willingness to learn, resilience and a positive attitude 

We’re looking for high performing individuals who love marketing and technology! In return we offer a competitive base salary commensurate with experience, plus bonus and generous benefits.  

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Campaigns)

12 months Fixed-term contract

As a Project Manager (Campaigns) supporting our client - one of the largest technology brands, this role will be great for you if - you are an exceptional Project Manager with digital media experience. You will be responsible for supporting campaigns that promote our client's products in APAC. You will also project manage campaigns, represent APAC in meetings, support marketers in launching their campaigns, and train and share best practices with APAC marketers. You will also be able to support strategic initiatives, such as user sentiment measurement. 

Role: 

• Help define the APAC Marketing campaign plan and targets for the cross-functional teams and their objectives.
• Define the strategy for APAC: set yearly and quarterly targets based on the action plan and assess the performance while also providing training to the wider team.
• Support campaign communication such as launch updates, post-launch performance reports and campaign learnings between internal (cross-functional client departments) and external stakeholders (agency partners)
• For select complex campaigns run both on Owned Media and Paid Media, monitor progress across teams and track action items.

You:

• 5+ years of experience in advertising, digital, marketing agencies or technology companies as a project manager, digital project manager or marketing manager
• A good understanding of owned and operated marketing channels and paid media marketing channels
• Able to manipulate data and work with pivot tables in Excel/Google Sheets
• Creative problem-solving and analytical skills, excellent at developing presentations
• Experience working with media agencies and partners to set up and manage campaigns
• Attention to detail, proactive, independent thinker and good team player
• Enthusiastic, flexible, highly motivated, and energetic self-starter.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC and EMEA when needed.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.