The Opportunity:

Our client has been actively engaged in the Luxury Retail sector for over 23 years now, operating in both retail and wholesale segments across Greater China, encompassing Hong Kong, Macau, Taipei, and key cities in Mainland China. They have recently expanded their business into Singapore and we are looking for a Sales Support Executive to join their wholesale business. Reporting to the HR Manager, the successful incumbent will support the team on daily wholesale operations coordination, the full spectrum of order processing and logistics arrangement and merchandising activities.

• Permanent opportunity
• Work location: Central region
• Work hours: 9am - 6pm
• Salary: Up to $4,200/month + VB (minimally 1 month or more)
• Comfortable to work in a lean team of 4-5 people

The Job:

• Handle daily wholesale division operations, and coordinate internally and externally across sales, products, budgets, and procedures for designated sales areas.
• Manage the entire process of order processing, overseeing the creation and confirmation of orders by liaising with the Customer Service team and clients. Track delivery statuses, and manage accounts payable, service rates, and training initiatives with meticulous attention to detail.
• Compile and prepare clients' sales results and KPIs on a weekly/monthly basis. Offer support to management by conducting specific business and commercial analyses.
• Assist team during buying sessions by managing appointment schedules, preparing for buys, consolidating orders, and conducting buy analyses.
• Liaise with the sales and finance departments to streamline payment processes.
• Ensure documentation accuracy provided by logistics providers, ensuring compliance with trade transaction requirements.
• Recommend Visual Merchandising props for customers in alignment with brand guidelines, collaborating closely with the sales team to ensure cohesive and brand-consistent displays.

The Talent:

• Prior experience in the retail or wholesale division with a focus on either order processing, merchandising, or sales support is an added advantage
• Comfortable to work in a lean team, provide ad-hoc support to HR Manager whenever necessary
• High independence and meticulousness to complete tasks within deadlines
• Proficient in Microsoft Office, especially Excel (Pivot Table, VLOOKUP)
• Ability to communicate in Mandarin to liaise with native Chinese-speaking stakeholders located in Greater China

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package, and apply directly to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Adecco is partnering with a Japanese MNC specializing in fine chemicals and we are seeking a talented individual to join their business as a Sales Coordinator. Reporting to the Regional Logistics Manager, the successful candidate will manage the full spectrum of order processing, purchasing, warehousing and logistics activities.

• Permanent opportunity
• Chemical industry
• Work days/hours: Mon-Fri, 9am - 5:30pm
• Work location: Central AND West Region
• *Must be comfortable to travel to both manufacturing plant (West) and corporate office (Central) on weekly basis*
• Salary: Up to $3,500/month + AWS + VB (2 months)

The Job:

• Manage material orders, support customer inquiries and changes, ensure timely deliveries, handle shipping document preparation, including Letter of Credit and SAP receipt processing
• Maintain accurate customer records, including sales contracts and delivery information, while ensuring proper document archiving and timely verification of freight bills for payment
• Coordinate with warehousing and logistics teams for smooth operations, ensure warehouse inventory accuracy, and conduct month-end closing reports using SAP
• Support sales activities by managing quotations, adhering to pricing strategies, preparing weekly sales budgets and reports, conducting monthly SAP inventory checks, and overseeing stock allocation and inventory management
• Oversee purchasing activities by updating price lists, issuing requisitions/orders, maintaining supplier relationships, notifying of price changes or supply issues, monitoring lead times for timely deliveries, and promptly handling invoice submissions for payment

The Talent:

• Diploma in any relevant discipline
• Minimally 3 years of experience in order management
• Strong background in shipping knowledge (including transportation of dangerous goods and Incoterms) and Letter of Credit
• Proficient in Excel (Pivot Table, VLOOKUP) and SAP system (SD/MM module)
• Strong communication and liaison skills to coordinate effectively with local and global stakeholders

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Are you a passionate and innovative marketer ready to make a significant impact? Join our dynamic team as our Marketing Manager and play a vital role in elevating our brand to unprecedented heights!

As our Marketing Manager, you'll spearhead efforts to promote our school's diverse programs, captivating classes, mesmerising performances, and enchanting events, drawing in eager students and devoted patrons alike. Here's a glimpse into the thrilling responsibilities awaiting you:

• Developing Marketing Strategies: Creating comprehensive marketing plans to increase the school's visibility and attract new students. This could involve digital marketing, traditional advertising, partnerships with local organizations, and more.

• Online Presence Management: Managing the ballet school's website, social media accounts, and other online platforms to ensure they are engaging and up-to-date. This might include posting about upcoming classes, sharing photos and videos of performances, and responding to inquiries from prospective students.

• Content Creation: Producing high-quality content such as blog posts, videos, and photos to showcase the school's facilities, instructors, and students. This can help build credibility and attract potential students.

• Event Promotion: Promoting special events such as open houses, performances, and workshops to both current students and the wider community. This could involve creating promotional materials, coordinating with local media outlets, and reaching out to potential attendees.

• Advertising and Public Relations: Placing advertisements in local newspapers, magazines, and online platforms to reach potential students. Additionally, cultivating relationships with local media outlets to secure coverage of the school's activities and events.

• Market Research: Conducting market research to understand the preferences and needs of potential students and their parents. This can help tailor marketing strategies to effectively reach and resonate with the target audience.

• Partnerships and Collaborations: Identifying opportunities for partnerships with other businesses, organizations, and influencers to expand the school's reach and attract new students. This could involve cross-promotional campaigns, joint events, or sponsorship arrangements.

Embark on an exhilarating journey with us, where your creativity knows no bounds, your innovation knows no limits, and your impact knows no end. Join us as we weave dreams, inspire souls, and shape the future of ballet together.

Job Responsibilities:

- Strategy development for APAC territories

- Manage marketing strategies and campaigns to promote Securities Services products and solutions, aimed at both internal and external audiences (buy-side, sell-side and alternative investors)

- Supporting the asset servicing brand attributes of Securities Services in the region by ensuring a regular flow of content

- Proactively suggest marketing communication opportunities to support Securities Services business objectives (internal / external)

- Contribute to relevant client-facing marketing initiatives to promote Securities Services within the Integrated bank model e.g. pitchbooks, videos and websites

- Liaise with wider Brand & Communications team in order to maximize impact of initiatives by promoting Securities Services more broadly across multiple channels

- Create engaging communications videos for defined target audiences, including writing scripts, filming, editing, liaising with external agencies as relevant

- Work with in-house creative teams and external vendors and writers to create articles, infographics and digital media with an editorial perspective

Job Requirements:

- Minimum Degree in Marketing or related field

- Minimum 2-3 years of marketing / events experience from banks / financial institutions

- Proven strong track record of stakeholder management, including being able to build constructive working relationships with multiple stakeholders at all levels, within different territories in APAC

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Descriptions

• Actively solicit and book all types of catering business including weddings from various sources of leads.
• Assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit in order to achieve sales target.
• Develop creative and attractive menu presentations for potential clients.Finalize all bookings maximizing all revenue potential by up-selling in all revenue producing areas.
• Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.
• Conduct tours of the property with meeting planners and potential clients.
• Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
• Develop and distribute all communications relating to planning and execution of group functions, including, but not limited to, group resumes, banquet event orders (BEO's) and room sets according to established guidelines
• Convert prospective clientele into committed customers through on-site visits/meetings, property tours, and proactive communication.
• Prepare, present and collect payment for event pre-estimates by required due dates.

Requirements

• Demonstrates strong organizational skills.
• Exhibits excellent interpersonal and customer service skills.
• Demonstrates ability to think creatively and analytically.
• Is capable of creating and maintaining a large client network.
• Communicates clearly and effectively.
• Demonstrates strong persuasive and negotiation skills.
• Works well with a variety of different individuals.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Catering Sales Department.

Reporting to the Director of Catering Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Works with the Director of Catering/Director of Sales to plan, recommend and implement new catering promotion strategies to maximize revenue.

· Develops new catering opportunities, reviews of accounts and promotional programmes. Handles inquiries and follow through, managing communications within the Hotel and with customers.

· Builds and maintains long-term business relationship with customers, by providing/delivering consistent sales services, telephone sales, visits, prompt follow up on inquiries and rapport building through entertainments.

· Works with Chef to develop new catering menus and concepts to maintain competitive edge.

· Conducts sales calls with Room Sales Managers or telemarketing with at least 20 to 25 corporate accounts each week.

· Sends event orders to relevant departments in a timely manner. Prepares the event orders for last minute confirmed bookings and immediately informs all departments concerned for their necessary action.

· Develops and implements appropriate marketing strategies to strengthen the Hotel’s market position in targeted segments.

Secondary Responsibilities

· Assists in managing food cost percentage with the assistance of Chef and F&B Director.

· Guides and support the team in achieving the Catering budget of the Hotel through proper execution of the catering objectives.

· Assists in the preparation of an annual budget covering catering revenue and related expenditures.

· Ensures that the hotel’s integrity is not prejudiced by any infringement pertaining to government statutory laws and regulations:

Requirements:

· Degree in Business Management / Hospitality Management or equivalent.

· Minimum 5 to 7 years of catering sales experience in the hotel industry

· Able to start within short notice

· Able to work independently and a good team player

Role Purpose Statement:

The incumbent would be responsible for Business generation for international Air cargo at TCI Express Pte Ltd.

Main Accountabilities:

Ø To Achieve Air cargo (import and export) business Target and QOQ PROFITABLE Growth.

Ø Hunting for new business and meeting sales target

Ø To find established corporate and SME customers.

Ø Prepare a target of key accounts and effectively establish Air products/ services on focused trade lanes.

Ø Develop a sales forecast vis-à-vis cost budgets & achievement of the same.

Ø Work on specific trade lanes and also on customers’ requirements.

Requirements:

Ø Bachelor's degree in logistics, supply chain management, or a related field.

Ø Experience of 5-7 in International Air Cargo / Freight forwarding industry.

Ø Strong communication and interpersonal skills.

Ø Excellent in Sales and marketing

Ø Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Salary : SGD 4700 per month ( including Employer & Employee CPF Contribution)

Working days : 4 days Work for Home and 2 Days Work from office(Saturday’s will be half day)

Work Timings: 9:30 AM – 5:30 PM

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Sales Consultant Position

- Handles incoming enquiries by phone/email.
- Follows prospect from initial enquiry to closure
- Maintain client relationships
- Outgoing and friendly personality, comfortable speaking to a wide demographic
- Minimum 1 year of sales experience preferably in health, wellness and fitness industry

Incentives:​​​​​​​
Base salary with attractive sales commission
Additional bonus scheme for meeting monthly targets
Growth opportunity into managerial position
Complimentary attendance at Flex's group classes
Friendly working environment

Location - Central Singapore, Orchard MRT Station

Please email your resume to [email protected]

THE JOB

We are looking for a Vice President (Marketing) to be part of the next stage of this exciting cosmetic and beauty industry to develop and maintain high-end customers for European and American cosmetics as well as international and domestic museum customers. This person will take part in the assessment of business opportunities in Singapore and the regional markets to continuously drive growth and profitability.

JOB RESPONSIBILITIES

• Analyse existing and potential markets to identify new clients who profile matches the management defined approach and secure business development opportunities
• Contribute effectively to business development strategies and plans for specific markets to accomplish business objectives and revenue targets
• Work closely with the management team to increase the company's market presence both locally and regionally
• Identify target customers, analyse their business needs and make appropriate recommendation or proposal of our products to meet their needs
• Recruit client supervisors and design talents
• Build and maintain excellent relationships with clients
• Supervise the quality and cost of cosmetic props and counter production

REQUIREMENTS

• At least a Master Degree in Business
• 8-10 years of marketing experience and proven track record in concluding new business deals
• Demonstrate business development skills; a confident presenter with strengths in written and verbal communication
• Must be fluent in English and Chinese (To liaise with Chinese speaking business associates)
• With extensive network in cosmetics and beauty product industry and working experience in an omnichannel distribution and international environment is a plus
• With knowledge of attribution models and media mix marketing is preferred
• Willing to travel extensively

Employment Type: Contract

Location: Tuas

Working hours: Mon - Fri 8:15 - 5pm

Industry: Chemical

Job Scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirement:

• Diploma or Degree in Supply Chain or logistics
• At least 3 years experience in shipping industry
• Proficient in SAP will be an advantage

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

Responsible for supporting the Director of Marketing and Communications in implementing integrated marketing strategies, collaborating with cross-functional teams, and assisting with various marketing activities, while also performing other duties as assigned.

Tasks/Responsibilities:

• Support the Director of Marketing and Communications in implementing integrated marketing strategies.
• Assist with external positioning, brand identity, and alignment with sales plans.
• Collaborate with cross-functional teams on digital marketing, social media, and content development.
• Contribute to the development and execution of marketing collaterals and communication plans.
• Perform other duties as assigned by the Director of Marketing and Communications.

Responsibilities

• Work towards maximizing company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer
• Build relationships with and manage customer database through consistent communication and expert advice
• Be style focused with an eye for design
• Develop, share and apply product expertise for client proposals
• Be the ambassador of the brand by storytelling and hosting clients in-store

Requirements

• Candidates with experience in furniture products will be prioritized
• Applicants with experience in space-planning, interior design and decoration will be an advantage
• Confident with client interfacing while consulting ideas and solutions
• Ability to multi-task is vital to this role as you will be collaborating on several projects
• Good written and verbal communication skills
• A (min.) diploma in Interior Design or Interior Decoration will be a plus
• Software Proficiency to include: Google Docs, Microsoft Office

MARKETING EXECUTIVE cum Interior Design.

No prior legal experience or knowledge is required.

1. Good if you have an outgoing personality and love to meet people.

2. Marketing & Sales based role, able to convert leads into successes and effective in building business relationships.

3. Suitable if you enjoy attending events as well as creating events to build and strengthen business partnerships.

4.Drive brand awareness and publicity through various social media platforms (LinkedIn, Facebook, YouTube)

5.Conceptualize and implement social media campaigns to maximize client/follower engagement and lead generation

6.Assist in the execution of internal and external marketing communications, media publicity and events

7.Assist in D&B’s EDM campaigns (Country Risk, Business Education Services, News Releases, Monthly Promotions)

8.Assist in all marketing administrative matters

9.Assist in updating D&B’s website when necessary

10.Assist senior designers in creating interior design concepts for various projects

11. Collaborate with the team to develop detailed design plans, including space layouts, color schemes, and material selections

12. Conduct research on design trends, materials, and suppliers to stay updated with the latest industry developments

13. Assist in preparing 2D and 3D visualizations, renderings, and presentations

14. Support in sourcing and coordinating with vendors, contractors, and clients

16. Contribute creative ideas and suggestions to enhance project outcomes

17. Assist in site visits and inspections to ensure design implementation aligns with plans

11.Add-hod duty assign by director.

You will be managing the Marketing, including but not limited to F&B content marketing, managing creative resources, events, and conceptualizing and design of marketing collaterals. We require that our teammates are responsible, independent, and mature, in executing their tasks.

In addition, the ability to communicate effectively and confidently is a bonus. As you may, meet-up influencers and excellent interpersonal and presentation skills are advantages. A good team player and the ability to work/ perform under pressure.

Roles and Responsibilities

Accountable for all F&B content marketing initiatives and managing all creative resources.

Conceptualize and design marketing collaterals for seasonal campaigns and propose promotional packages for catering services and in-cafe events for Corporate

Run email campaigns and optimize digital ads

Leverage on various delivery and social media platforms to develop marketing strategies for the Company

Food styling and photography skills are an added advantage

1. Active participation in the strategic planning process, including developing marketing goals, objectives and processes

2. Able to engage Corporations and clients professionally for events booking

3. Gain experience with above and below-the-line marketing for the F&B industry

This is a Mid- Career Attachment Scheme. Any suitable candidates of above 40 years old are welcome to apply

RESPONSIBILITIES:

• Perform specialized facial / slimming / wellness treatments and consultation
• Provide excellent customer service
• Strive for personal sales
• Any ad-hoc duties assigned

REQUIREMENTS:

• Those with beauty certificate (e.g. Cidesco, CIBTAC) and sales experience will be an advantage
• Customer service oriented, sales driven and target oriented person
• High level of initiative and passion to work in a fast pace environment
• Well-groomed, self-motivated and positive personality
• A team player
• Must be able to work on retail hours

He or She is familiar with social media marketing work. He/she is using Facebook, IG, TikTok, xiao hongshu or any other online social media platform. he/she likes to photo, video, editing phots n video n post on all these social media platforms to increase followers to follow them, like to see their phots r video. he /she is abled to influences audients to follow or share or any other increase in their media.

Job Responsibilities:

- Scanning and filing of documents

- Verify Sales Order

- Assist in COE Bidding

- Assist in Vehicle registration

- Assist in refund payment

- Assist in prepare registration document and delivery

- Any other ad-hoc admin duties assigned

Job Requirements:

- Minimum Diploma / Degree

- Minimum 2 years of relevant experience

- Keen eye for detail

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

At Avante Gym & Yoga, we stand at the intersection of passion and purpose, championing a fitness revolution that inspires individuals to live their best lives. We're on the hunt for a dynamic Fitness Sales Manager who can harness this passion, leading our sales team to new heights.

Responsibilitites

• Drive sales to achieve and exceed monthly and annual targets.
• Guide, motivate, and manage our team of Fitness Sales Consultants, ensuring they achieve their targets.
• Develop and implement robust sales strategies to drive revenue growth.
• Monitor sales metrics, ensuring the team consistently meets or exceeds quotas.
• Foster lasting relationships with key clients and stakeholders.
• Organize regular training sessions to improve sales skills and product knowledge.
• Participate in the hiring and training of new sales team members.
• Oversee promotional campaigns to ensure they align with sales targets.
• Understand individual client needs and recommend appropriate fitness products, services, or memberships.

Requirements:

• Demonstrated leadership in sales, preferably within the fitness or wellness industry.
• A passion for fitness and wellness.
• Stellar communication skills with an ability to inspire.
• Strong analytical and organizational skills.
• Experience with CRM software and sales analytics tools.
• Commitment to continuous professional growth.
• Ability to handle high-pressure situations with poise.

The Job:

• Review of enquiries and contract tenders.
• Order Fulfilment
• Attending meetings. Must actively pursue this to ensure target dates are met
• Review of all information relating to bid, clarification of responses received from internal support departments and insertion of qualifications into bid document as appropriate
• Gathering support information from internal drives for insertion into bid document

The Requirements:

• Min Degree in Marketing / Business with internship experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

EA Licence No. 99C4599

UEN No. 199601303W

• Manage and oversee operations of cross-border e-commerce platform.

• Develop potential clients and expand market reach to achieve sales targets.

• Lead business development efforts by conveying significant business updates

• Conduct product marketing, analyze product features, and provide recommendations for promotional activities.

• Provide comprehensive post-sales service and ensure efficient handling of customer inquiries and concerns.

Requirements:

• 5- 8 years of regional e-commerce operational experiences

• Relevant experiences in these industry (Film/ television/ photography/ communications/ audio equipments)

• Strong in negotiation, cost analysis, inventory management

• Comfortable with a regional role

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

The Director, Travel Vertical lead will be a part of the Acceptance team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyse acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Asia Pacific, you will be the business lead responsible for identifying and delivering on opportunities within the Travel vertical with client segments such as airlines, hotels and other travel partners/enablers. You will leverage your deep domain expertise of travel and payments to help grow Merchant Sales & Acquiring opportunities through enhancing customer experience, optimizing payment performances and driving revenue growth for both the clients and Visa. This role will report to Head of Acceptance in AP.

Key responsibilities will include:

• Build, own and drive Visa’s Travel segment strategy for merchants, acquirers, and enablers across the Travel value-chain in Asia Pacific.
• Be the subject-matter-expert to grow Visa acceptance, cobrands opportunities, acceptance solutions and various payment flows with travel merchants (eg: airlines, hotels, OTAs) as identified in the regional Travel strategy.
• Engage with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to identify and build opportunities/partnerships to grow Acceptance in Travel, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Travel Acceptance strategy in the region, Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Travel customer-centric language
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Travel vertical
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Travel forums and market activities as a subject matter expert
• Work closely with marketing and respective Global/Regional Travel teams (including VCS, VCA) where required to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem and drive future growth.

Summary

Supports the Sales team in the coordination and back-end administration of sales activities.

Job Responsibilities · Assist the sales team in secretarial and administrative support.

Act as a contact person between the client and the hotel in the absence of Director of Sales & Marketing, Director of Sales, Asst Director of Sales, Sales Team.

Ensure all correspondences are effectively copied to all relevant departments and regional offices and traces dates effectively followed up.

Handle telephone calls to take messages, new enquiries, check room availability.

Ensure all leads are answered to and proposals are followed up with 8 hours.

Be accountable for all targets and goals set for area of responsibility.

Perform other reasonable duties assigned by the assigned by the Management.

• Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility
• Works with management team to create and implement sales plan addressing revenue, customers and segments managed by individual sales team members.
• Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales budget, forecasts and other reports as directed/required
• Together with Director of Revenue Management, develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
• Implement promotions and offers
• Recruit, direct, manage, train and counsel sales employee to ensure maximum revenue potential
• Lead, direct and participate in sales presentations, and client meetings
• Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested
• Represent the hotel in the community and industry organizations and events when applicable
• Recommend, supervise, administer and ensure timely completion of all activities of the Sales Department
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Recommend and monitor sales goals and maximize revenue
• Operate the Sales Department within established sales expense budget
• Initiate and follow up on sales leads
• Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories
• Coordinate all non-group transient sales and catering solicitations to maximize market mix
• Administer training in the Sales department

Monitor all day-to-day activities of direct reports

• Assist in the preparation of required reports in a timely manner
• Conduct weekly sales meetings and daily line ups
• Conduct regular business review meetings with Sales employee and General Manager
• Be familiar with all Mondrian Singapore Duxton sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food & Beverage revenue
• Conduct all Sales Team performance reviews
• Motivate, coach, counsel and discipline all Sales department personnel aligned with Mondrian Singapore Duxton policies and code of conduct
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections
• Develop strategies to increase and maximize market share from competitors

Summary of Responsibilities:

Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget

Achieve performance goals set based on assigned portfolio.

Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments

Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal

Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments

Maximizing the use of resources to penetrate new accounts to achieve new business goals

Weekly update of sales activities and other sales reports as needed

Develop ongoing relationships with the clients to ensure business continuity

Involvement in sales related projects and activities as assigned

Understanding of Job Descriptions, Goals, SOP of Sales Department

 Adhere to established personnel policies and procedures of the hotels

Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales

Participate in development of sales action plan to formulate measurable strategy and actions to achieve sales performance

Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue

Maintain close and open communication with other departments

Maintain timely communication internal & external stake holders & ensure response in a timely & professional manner

 Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs

Maintain timely and responsive communication with accounts and prospects

Comply with hotel and department policies and procedures at all times

To carry out other duties as and when assigned by the Management of the Hotel