BUDGET- OTE 350,000 SGD (60/40 split). Someone who has team leading experience. Well verse in Analytics, AI and Digital. Strong sales track record.

Position Summary: Analytics, AI, and Digital Overlay Sales lead - APJ

We are seeking a dynamic and results-driven professional to join our team as the Overlay sales lead for Analytics, AI, and Digital in the APJ region In this role, you will be supporting and overlaying the core sales teams as a subject matter expert and co-responsible for creating and executing a strategic sales plan aligned with the goals of the International CEA and Digital organization. Reporting to the Director for APJ, ME, and ANZ, you will play a crucial role in driving sales revenue for NICE's AI, Analytics, and Digital solutions.

Key Responsibilities:

Strategic Sales Leadership: Develop and execute a robust sales strategy aligned with the objectives of the International CEA and Digital organization.

Sales Revenue Management: Drive and manage sales revenue for NICE's AI, Analytics, and Digital solutions in the APAC region, excluding ANZ.

Cross-Functional Collaboration: Collaborate closely with core selling teams and dedicated PreSales personnel for Digital and Analytics to ensure seamless integration and effective sales processes.

End-to-End Sales Management: Take charge of the CEA/Digital and AI sales process, from initial client contact through successful product implementation, demonstrating a comprehensive understanding of customer needs. In collaborative selling motions you will be able to contribute and guide the core selling teams with sales leadership specific to your portfolio.

Key Qualities and Skills:

Motivated and Creative Approach: Exhibit a high level of motivation, creativity, and an entrepreneurial mindset to achieve success in a competitive market.

Solution-Focused and Disruptive Thinking: Approach challenges with a solution-focused mindset and disruptive thinking to drive innovative sales approaches.

Cultural Diversity Management: Ability to strategically plan and execute sales across culturally diverse regions, navigating complexities in the markets for Digital Customer solutions, Analytics, and AI technology.

Thought Leadership: Lead internal and external conversations, hosting thought leadership and industry events to position the organization as a key player in the Analytics, AI, and Digital space.

Business Outcome and Value Selling: Leverage experience in business outcome and value selling to drive scale and growth within the team.

• Position :Admin Assistant (Invoice/Sales Support)
• Location : Tuas West Road MRT
• Working hours : 5 days office hours, Monday- Friday 8.00am-5.45pm
• Salary (commensurate on experience) : Up to $2700+ AWS
• Duration : Permanent
• Industry : Logistic

Main Responsibilities:

• Assist in sales quotations
• Administrative duties like creating Delivery orders and invoices

Requirements:

• Minimum O level
• Good in coordination & follow up
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

• Position : Sales Executive (Freight/Forwarding)– Up to $4,500 – Temasek Avenue
• Location : Temasek Avenue
• Working hours : 5 Days Work Week – Monday to Friday: 8.45 AM to 6.00 PM
• Salary (commensurate with experience) : Up to $4,500 + Mobile Claims + AWS + Performance Bonus + 14 Days Annual Leave + Medical Allowance (No Cap) + Dental (up to $300 per year) + Gym ($150 per month)
• Duration : Perm
• Industry : Shipping Services

Responsibilities:

• Management of MLO / NVOCC account – complete responsibility for all assigned
• MLO/NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/Rate Negotiation/Closing spot Ad hoc rates
• Making sure dead freight contracts are running well and in case of any assistance ensure regular calls are done to the concerned client for DF arrangement.
• Ensure and achieve the sales target set for various trade/service corridors. Oversee agency performance.
• Ensure customer service satisfaction and good client relationship through regular calls and customers meetings. Handle customer complaints and provide corrective actions promptly.
• Identify customers needs, opportunities and key buying factors to provide tailor made solutions.
• Attend to customers’ queries on product and service on daily basis.
• Source and develop client referrals.
• Work closely with cross functions and relay important information
• Monitor competition, market conditions and product development through close dialogue/engagement with agents/customers, to consider the appropriate actions.
• Contributing to the development of marketing strategies.
• Develop and maintain a customer database with sales activity record.
• Any other duties as assigned

Requirements:

• Minimum Diploma Qualifications
• Minimum 1 year of experience in freight shipping or forwarding industry
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position : Sales Support Assistant (Training Provided/WEST) - Up to $3500 + AWS
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment
• Provide feedback on the efficiency of the customer service process.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Prepare written and verbal quotations to customers timely and accurately
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times
• Actively promote the Company brand to establish and develop new leads with potential customers
• Support the development of new and existing products
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Attending networking activities to research and connect with prospective clients if required
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Min. O levels and above
• No experience required; training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Position : Outdoor Sales Executive (Must have Class 3/Industrial Safety Products) - Up to Basic $3500
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 Basic + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Identifying potential customers and gathering information about their needs and preferences.
• Client Visits to present products or services, demonstrate features, and explain benefits.
• Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.
• Preparing and delivering compelling sales presentations tailored to the specific needs of each customer.
• Processing of sales orders, delivery orders, and invoice
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products
• Other duties as assigned by management

Requirements:

• Min. O levels and above
• Ability to handle customers amicably and maintain professional customer service skills
• Must Have Class 3 Driving License
• Bilingual in English and Mandarin to communicate with clients who can only converse in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

The Sales Coordinator is to provide administrative support to the respective Sales Team Leaders i.e. Director of Sales (DOS), Assistant Director of Sales (ADOS), Senior Sales Manager (SSO), Sales Manager (SM) and Sales Executive (SE) including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities 

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries 

• Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
• Prepares sales proposals, contracts and assist to follow up in a timely manner.
• Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support

• Organises and coordinate meetings, conferences and travel arrangements.
• Arranges and confirms appointments.
• Organises internal and external events.
• Handles incoming mails and other materials.
• Sets up and maintains filing systems as per division standards.
• Collates information, maintains database to ensure they are up-to-date.
• Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
• Liaises with internal and external contacts.
• Coordinates the flow of information both internally and externally.
• Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes

• Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

Responsibilities

• Indoor and outdoor sales
• Manage staff, including cashiers and people working on the floor.
• Ensure pricing is correct.
• Coach, counsel, recruit, train, and discipline employees.
• Evaluate on-the-job performance.
• Identify current and future trends that appeal to consumers.
• Ensure merchandise is clean and ready to be displayed.
• Approve contracts with vendors.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand.
• Analyze operating and financial statements for profitability ratios.
• Maintain store's cleanliness and health and safety measures.
• Organize and distribute staff schedules.
• Help sales staff achieve sales targets.
• Handle customer questions, complaints, and issues.

Requirements

• Minimum 3 years Relevant experiences
• Able to work long hours
• Able to work on Weekends & Public Holidays

Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Manager (Scaled Expansions)

As a Senior Marketing Manager focusing on consumer & retail marketing, you will be working with our leading client - one of the largest tech brands shaping consumer technology as we see it today. 

As you guide them through end-to-end marketing communications and ensure they adhere to brand guidelines. You will collaborate closely with internal teams as well as external partners, including agencies, distributors, retailers, operators, and other channel partners. This role is pivotal in facilitating the successful introduction of the client’s products to the SEA region. You will also help define regional guidelines and deliverables for online and offline marketing. You will work with global counterparts in the strategy and execution of these guidelines.  

This role will suit someone who can work in a fast-paced environment and a highly dynamic team of marketers, project managers, and sales and creative partners. 

Role: 

• Assess and consolidate marketing asset requirements for effective launch campaigns, incorporating the localisation of brand, retail, and client assets.
• Communicate brand guidelines to external partners, ensuring launch compliance through collaboration with 3rd party resources (3PR), and manage legal and brand approvals.
• Serve as the key point of contact for internal and external stakeholders, tracking launch workstreams and ensuring seamless coordination.
• Collaborate with the SEA marketing lead to understand challenges faced by retail and carrier partners and contribute to solutions.
• Coordinate the planning and execution of merchandising assets for in-store and online touchpoints.
• Work closely with agency partners to localise and develop launch and campaign assets while collaborating with distribution partners to ensure readiness for launches and campaigns.
• Ensure product launch readiness for 3rd party retail and client partners.
• Act as the representative for users and retailers in SEA, showcasing and leading digital retail innovations to meet regional needs.
  

You:

• BA / BS degree preferred 
• 8+ years of experience in - consumer marketing, retail marketing or omnichannel marketing.
• Proficient in developing comprehensive marketing strategies and business plans, with a demonstrated ability to analyse customer and market insights and assess the effectiveness of marketing spend.
• Capability to plan and manage initiatives at both the strategic and operational levels, leading to the successful launch of new products in the market.
• A passion for retail and a track record of creating exceptional customer experiences. Ability to navigate ambiguity, solve problems, and scale effectively within a large organisation.
• Ability to influence change and negotiate cross-functionally and with external parties
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity. 
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organised and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Tasks

• Support in daily, monthly, quarterly and annual sales operations reporting
• Support in short-/mid-/long-term sales planning processes
• Support in general sales operations in terms of order and quota management
• Support in monitoring and verifying of sales processes and Key Performance Indicators
• Support in coordination of business processes, activities and projects between Porsche AG, Porsche Asia Pacific and the 13 countries in the Asia Pacific region

• Bachelor’s/Master’s student in areas such as Business Administration, Economics, Accounting or Industrial Engineering
• High interest in premium automotive industry
• Fluency in written and spoken English with good communication skills
• Proficiency in Microsoft Office suites
• Open-minded, organised, analytical and quality oriented
• Team oriented working attitude and intercultural understanding

Duration: 6 months Full-Time

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12-30 hrs per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by

• Starting conversations with customers
• Selling products at the cash desk, fitting rooms and on the shop floor
• Processing deliveries
• Stock replenishment
• Merchandising the latest garments on the shop floor

The Visa Cross Border Solutions (VXBS) team is charged with leading the design, build, and commercialization of best-in-class flexible enterprise-wide FX, virtual accounts, and currency management solutions as we seek to meet the growing and increasingly diversified needs of clients moving funds around the world. In addition, VXBS includes the commercialization of Currencycloud, our recently acquired cloud-based embedded cross border money movement infrastructure solution and the integration of these capabilities into Visa platforms & solutions.

VXBS is a key enabler of Visa’s seamless cross-border commerce. Historically, VXBS has delivered the systems, processes and capabilities to support foreign exchange services for our Issuer and Acquirer Clients around the world, and managed and executed settlement of consumer purchases in 28 currencies every day. As our network and our business expands, including with the introduction of Commercial and Money Movement Solutions (Visa B2B Connect, Visa Direct, and Visa Government Services) and use-cases involving global money movement, rapidly evolving consumer expectations with fintech, wallets and neobanks, new distribution models like open banking demanding API based multicurrency solutions, and new settlement models leveraging crypto beginning to enter mainstream, our capabilities are adapting to meet clients’ needs and support our vision for Visa to be the embedded cross border payments facilitator across a range of use cases – Purchase Flows, New Payment Flows, and Off-Visa Flows.

What a Sales Consultant does at Visa:

• Research and identify potential clients, identify decision makers & qualify leads to build a strong pipeline of relevant opportunities and deliver against sales targets

• Call and meet with prospective clients to understand their challenges and the positive impact Currencycloud can have on their business so that you can outline the benefits and demonstrate the value of our platform (we advocate “Gap Selling”)

• Negotiate and close contracts with clients to meet revenue targets, setting clients off on a path to success, resulting in sustainable revenue streams

• Manage and report against activity, pipeline, and sales metrics

• Work with Compliance, Solutions, Customer Success and Account Management team members to provide a smooth onboarding and handover of accounts post sale

• Use insight from the Fintech and Payments market to help drive Currencycloud business strategy towards successfully expanding into your focus segment(s)

• Be seen as the Thought Leader and go-to expert for your segment(s) both internally and externally to industry participants.

Why this is important to Visa

You will be working closely with the Marketing, Demand Generation and the Strategy Team to lead and drive the development of Currencycloud market segments. Through using various tools and resources, the Sales Consultant will collaborate with other teams to validate the Product Market Fit (PMF) and help determine the Total Addressable Market of their specialist segment.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

• Position : Sales Engineer (Semiconductor) - Up to $4,600 Gross - Changi Business Park
• Location : Changi Business Park
• Working hours : 5 Days Work Week – Monday to Friday: 9.00 AM to 5.30 PM
• Salary (commensurate with experience) : Up to $3,800 + OT + Transport Allowance + AWS + Performance Bonus + 14 Days AL + Medical and Dental benefits + Insurance
• Duration : Permanent
• Industry : Semi-Conductor Industry

Responsibilities:

• Searching for new clients who could benefit from your products in a designated region
• Travelling to visit potential clients (local & overseas)
• Establishing new, and maintaining existing relationships with customers
• Managing and interpreting customer requirements
• Calculating quotations for clients
• Negotiating and closing sales by agreeing terms and conditions
• Offering after-sales support services
• Administering client accounts
• Analysing costs and sales
• Preparing reports for head office
• Meeting regular sales targets
• Coordinating sales projects
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Liaising with other members of the sales team and other technical experts
• Solving client problems
• Helping in the design of custom-made products
• Providing training and producing support material for the sales team
• Supporting sales manager in data analysis and sales presentation

Requirements:

• Diploma or degree in Electronic, Mechanical or Mechatronics Engineering.
• 2 Years of sales experience
• Knowledge in gas control and analysis equipment in vacuum process (RGA, Manometer, Gas concentration monitor, MFC, MFM) preferred
• Preferably minimum 1 years working experience in cleanroom environment or semiconductor industry
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Responsibilities

• Establish and develop new customer accounts
• Follow up existing client accounts to seek new business opportunities
• Maintain close relationships with existing customers and understand their requirements
• Prepare sales quotations, reports and sample board for presentation
• Progressive claim and cheque collection
• Any other ad-hoc duties assigned

Requirements

• Fast track career progression
• Proven track record for achieving sales target
• Candidates with scaffolding & formwork system experience are mostly welcome
• Responsible and positive attitude
• Excellent communication skills and keen marketing perspective
• Possess Singapore driving license

Job Highlights

· High Commission

· Friendly working environment

· Bonus and Incentives

Job Description

High Commission and Incentives!

We're looking for someone with a passion for sales to join our team!

What will you do?

- Reply inquiry from social media and online platform, assist closely with leads, source sales opportunities through lead to achieve monthly and quarterly quota.

- Follow up in a timely and professional manner with customers on all requests, concerns, or questions.

- Understand products knowledge and demonstrate to customers with extensive product information.

- You must be able to work on weekends, rest day will be on one of the weekdays.

-Working hours will be 10am to 7pm on weekdays and 10am to 6pm on weekends (6 Days off per month)

Why choose us?

-Attractive Commission and Incentives

-Opportunities for career advancement

-Performance review every year

-Training provided, CPF, Annual Leave and staff benefits

OTHER DETAILS:

· Singaporean / PR / WP are welcome to apply

· Monthly Salary Range from $2,000

· Location : Tampines

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

• Perm with VB
• With minimum 3 years of marketing experience in developing marketing plans for events such as trade shows, conferences, etc.
• Proficient in graphic design software skills will be an added advantage
• Strong presentation skills

Job Responsibilities

• Develop and execute B2B marketing plans that may include participation in industry conferences and events, trade shows and webinars
• Work with cross-functional team on preparation of effective marketing collaterals for online, offline and trade events
• Create compelling sales promotion material and content, including but not limited to, outdoor and indoor advertising, video, catalogue, etc.
• Work collaboratively with external design agencies to execute designs and creative contents
• Provide support and work closely with the sales teams to set the marketing strategy including branding, lead generation and competitor analysis
• Perform ongoing tracking and reporting on B2B marketing initiatives
• Organize networking events to maintain B2B partners relationship
• Assist in any other activities when required
• Perform any duties as assigned by supervisor

• Degree in Business, majoring in Marketing
• Minimum 3 years’ experience in Marketing or similar role will be considered favorably
• Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As a Sales Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security.

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Some understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native or very advanced level of Japanese.
• Fluent in English
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

We are looking for an energetic and creative individual to join our team to embark on exciting projects!

• Develop creative strategies, brainstorming, storyboarding for video creation projects. Responsible for overseeing the planning, production and edits of the videography related projects
• Work closely with project owners to develop creative concepts to meet marketing objectives
• Edit and animate social ads for various social media platforms to maximise outreach to target audiences
• Update media platforms according to social media content calendar
• Oversee equipment upkeep and other ad-hoc projects as assigned

Requirements:

• Relevant qualification in visual and media communications/arts/videography
• Min 1 year of related experience
• Able to execute video production and edits, motion graphics and animated content creation
• Proficient in handling video equipment
• Familiar with content curation in various social media channels and production of content using Adobe
• Good photography skills

• Position :Sales Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3700+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Basic + $1000 Transport allowance) + AWS + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main Responsibilities:

• Promote and propose Chiller & Equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales.
• Differentiates & made company as preferred supplier
• You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply
• Have own vehicle for travelling
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

As Rapsodo continues to grow and expand our business internationally, we are looking for a hands-on, driven, and curious Junior Marketing Executivewith a passion for collaborating and making a difference to join our team.

As a Marketing Executive at Rapsodo, you will support the development, management, and execution of Rapsodo’s commercial and marketing omni-channel strategy across the company’s international markets including the United Kingdom, Europe, Southeast Asia, and Australia.

Roles & Responsibilities

In this role, you will get the opportunity to be exposed to a wide range of marketing disciplines including but not limited to Digital, Retail, Partnerships, Brand, and Product Marketing across Rapsodo’s international markets.

To succeed in this role, you need to be eager to learn and ambitious to achieve, with excellent organizational skills, superior attention to detail, high resiliency and adaptability within a complex and fast-paced environment, as well as a commitment to continuous improvement.

• Oversee the management of the company’s DTC e-commerce platform via Shopify
• Manage the company’s selling presence on international Amazon marketplaces
• Execute in-market campaigns with distribution partners & retailers
• Work with content creators and media to conceptualise & publish features
• Create & optimise paid advertising campaigns in-house and via agency
• Design & manage regular email marketing campaigns
• Analyse & report on marketing data via digital marketing platforms
• Collaborate closely with international teams in US and Turkey
• Take on various ad hoc projects in marketing partnerships, media collaboration, and other key areas as assigned by manager

• Bachelor’s Degree in Marketing, Business, or a related discipline
• At least 2 years of work experience in a marketing-related role
• Business acumen and ability to understand commercial concepts
• Self-starter with a strong desire to learn
• Action oriented with the ability to multitask
• Excellent teamwork skills and ability to work cross-functionally
• Bachelor’s Degree in Marketing, Business, or a related discipline
• At least 2 years of work experience in a marketing-related role
• Business acumen and ability to understand commercial concepts
• Self-starter with a strong desire to learn
• Action oriented with the ability to multitask
• Excellent teamwork skills and ability to work cross-functionally
• Sports Enthusiast (not required to be in Golf)