Role Summary:
We are seeking a detail-oriented and proactive Admin Executive to support our daily operations. This role involves updating daily sales data into our location statistics and handling various administrative tasks to ensure smooth workflows. This is an excellent opportunity for someone looking to join a dynamic team and contribute to our company’s success immediately.

Key Responsibilities:

• Update and maintain daily sales records in location statistics accurately and promptly.
• Handle general administrative tasks, including data entry, document management, and office coordination.
• Support team members with ad-hoc administrative needs to maintain efficient daily operations.
• Assist with tracking and reporting on key metrics related to sales and performance.

Requirements:

• Prior experience in an administrative role or similar position.
• Proficient in Microsoft Office Suite, especially Excel, for data management and reporting.
• High attention to detail and accuracy in handling data.
• Strong organizational skills with the ability to manage time and tasks efficiently.
• Able to start immediately and hit the ground running.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As a Workplace Experience Executive at Maneuver Marketing under the People Team, you will be entrusted with diverse responsibilities, including overseeing facilities, facilitating staff communications and hybrid events, and supporting essential People Operations.

If you excel at managing concurrent priorities, enjoy workplace management, are keen to learn more about HR and thrive in a fast-moving scale-up environment, this role offers a chance to directly impact our team’s success and contribute to our ongoing growth and operational excellence.

What You’ll do

People Operations

• Assist in the onboarding process for new hires and ensure day one is perfect. This will include working with the Tech team to set up various SaaS accesses, facilitate Work Pass applications, set up a digital P-file, receive new hires on their first day, and conduct orientation.
• Administrative support for People operation functions such as maintenance & updating of accurate records on HRMS (Payboy)
• Handle queries from both staff and managers about People policies, benefits and processes.
• Facilitate the review and development of existing policies and procedures to reflect the needs of a growing and dynamic organization.
• Ensure compliance and consistent HR policies and practices aligned with business needs and legislative labour requirements.
• Spearhead creative staff engagement initiatives to cater to on-site and remote staff, including company dinners, off-site/virtual team bonding, town halls, and celebratory events.
• Support annual exercises such as employee climate surveys, staff planning/cost budget, OKR planning and performance management exercises.
• Support staff relations issues and investigations when needed.
• Support talent development initiatives to develop new mindsets & capabilities to meet business growth and transformation plans.
• May need to coordinate business travel arrangements when needed.

Workplace Management

• Ensure workspaces (office, meeting rooms, pantries, etc.) are stocked and maintained.
• Maintain & regularly update office and support procedures.
• Liaise with vendors and service providers such as property management, cleaning and facilities vendors for office services and supplies.
• Facilitate internal communications on facility matters that will impact staff’s work experience.
• Manage emails, letters, packages, phone calls and other forms of correspondence.
• Constantly look for areas and initiatives that can elevate workplace experience and improve staff’s productivity,

How You’ll Succeed

Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company:

• Response times to maintenance and office supplies issues, adherence to budgetary limits for office/event expenditures and staff queries.
• Track the number, attendance, and employee feedback for office events or celebrations, ensuring these events align with team culture and boost morale.
• Effectiveness of engagement activities through participation rates, survey feedback, and changes in employee satisfaction or engagement scores over time.

What You Bring

• 2 to 3 years experience in People Operations and Workplace Management or similar in a fast-paced environment. Tertiary qualifications in Business Administration or HR Management will be an advantage.
• Strong organisational and time management skills to prioritise effectively and streamline processes. Strong knowledge of time management principles (Gantt Charts) & SaaS highly preferred (Asana, Monday, etc…)
• Effective and clear written and verbal communication skills to interact effectively with internal stakeholders (e.g. Management, onsite and remote staff) and external stakeholders (e.g. clients and vendors)
• Proficiency with Google Workspace and other office management tools such as Notion and Slack, enabling you to work seamlessly with digital records, databases, and communication critical to workplace operations.
• Proven ability to support remote employees across multiple continents & various timezones, to ensure they can experience a consistent company culture.
• Familiarity with basic HR processes (e.g. staff record management, leave and appraisal process management), HR software and compliance to support operations
• Ability to handle sensitive People's information with the utmost discretion, ensuring a secure and professional environment.
• Analytical mindset and problem-solving skills equip you to address challenges efficiently, adapt to changes, and make informed decisions with minimal supervision.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once.
• Provide strategy on delivering content to the right audience on the right channels. (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more.
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media.
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media.
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines.
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content.

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills.
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings.
• Strong command of language, written and spoken.
• Proficiency in Adobe Illustrator, Photoshop, Lightroom.
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing.
• 5 days work per week.
• 9am to 6pm.
• Working location.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Requirements:

- Minimum GCE N level or above

- At least 1 year experience in FMCG retail merchandising preferably in Health & Beauty

- Able to communicate and relate to people at all levels

- Good team player and work well with colleagues

- Strong sense of responsibility, reliable, trustworthy and committed

- Physically able to carry and merchandise goods

- Willing to travel island-wide to visit outlets

- Familiarity with supermarket operations would be advantageous

Job Description:

Sales merchandiser job is to audit, write and merchandise stocks, maintain inventory levels, check stocks expiry, perform stocks rotation, maintain shelf cleanliness, working closely with store staffs.

Job Responsibilities:

- Daily visit to assigned outlets to ensure distribution of listed products, audit, check stocks balance, recommend orders and replenish stocks

- Co-ordinate with store staffs and internal staffs on orders

- Maintain store shelf cleanliness, check product expiry dates, do stocks rotation (FIFO), arrange return of damage stocks and stocks replacement

- Manage documentations with stores for returns and transfers

- Monitor store inventory level and arrange inter-store transfers for products with high stock on hand

- Ensure point of sale material (POSM), price tickets and promotional materials are displayed properly

- Negotiate with store staffs for good display representation of our products on and off shelf

- Build rapport and relationship with store staffs

- Handle store staffs’ feedback and resolve at store level, otherwise refer to supervisor for assistance

- Communicate shoppers’ feedback on product to supervisor as well as competitor’s activities

- Assist with any other ad-hoc duties as assigned

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hoc tasks assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

• Analyse data and intel on competitor landscape and customer demand to identify sales opportunities.
• Communicate and review sale teams' sales performance metrics against key performance indicators.
• Conduct negotiation of sales agreements.
• Develop actions for clients' requests that deviate from signed sales agreements.
• Develop consultative selling methods to identify clients' needs.
• Develop measures to enhance client retention based on customer data and purchasing behaviour.
• Develop measures to strengthen client portfolio based on client segmentation.
• Develop sales strategies to align with client segmentation, competitor analysis and overall strategies.
• Develop upselling techniques.
• Handle complex customer enquiries.
• Lead follow-up with clients to close sales.
• Manage sales channels and database of sales leads.
• Participate in relevant industry events for networking.
• Prepare and present sales proposals to clients.
• Propose recommendations to form and allocate sales teams.
• Propose sales channels and network expansion plans.
• Qualify sales leads.
• Relay customer feedback and market sentiments to internal stakeholders to enhance products and services.
• Review recommendations of products and services to match clients' needs.
• Support official responses to client dissatisfaction of products and services delivery.

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by General Manager and the company
• Attend to sales enquiries and prepare quotation.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support.
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth.
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector.
• Take ownership and lead business development efforts in selected market segments.
• To execute plans and strategies set by General Manager and the company.
• Attend to sales enquiries and prepare quotations.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Salary Scheme: Basic Salary + High Commission

Location: Islandwide

• To provide excellent customer and sale service in a retail environment
• Identify and attend to customers’ needs and enquiries on our products
• Demonstrate/promote, provide information and sell our products
• Create a positive image and lead consumers to use/purchase it
• Set up and arrange displays & demonstration areas to attract the attention of prospective customers
• Update and provide information and feedback to Sales & Marketing team on sales and status
• Any other duties as assigned

Requirements:

• 1 year similar work experience in Home Appliances / AC
• Able to commit 6 days work week (off days on weekdays)
• Ability to understand customer needs and handle different types of personalities
• Well-groomed, pleasant and cheerful personality
• Good interpersonal and able to communicate well
• A team player who is proactive and highly motivated

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4500 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Achieve monthly sales targets and earn on average SGD 4,000 to SGD 5,000 OTE (with uncapped commissions) through a competitive commission structure
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent