KEY RESPONSIBILITIES:
• Provide excellent before and after sales service to meet customers’ needs and satisfaction
• Recommend appropriate products based on the customers’ requirements
• Provide correct and up-to-date product information for the customers
• Assist in picking and packing of goods for your customers doing self collection and deliveries
• Ensure all products are stored and arranged in an orderly manner
• Perform basic housekeeping duties such as cleaning and organizing your working area

JOB REQUIREMENTS:
• 6 days work week, able to work on weekends (not required to work on public holidays)
• Able to liaise with customers of all ethnicity
• Possess Microsoft Excel, Word, Outlook and basic computer skills
• Excel in a fast-paced and stressful environment
• Good interpersonal and communication skills
• Outgoing, pleasant, positive attitude and willing to learn
• Retail sales background will be an advantage
• Background knowledge in the industry will be an advantage
• On-the-Job training will be provided

STAFF BENEFITS:

• Sales Incentives
• Performance Bonus
• Staff discount
• Medical Benefits

This position is only open to Singaporeans only.

***Only shortlisted candidates will be contacted.***

Monthly Salary Range: $2,600 - 3,200 (Full Time)

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job description

A General Manager is a goal-oriented expert in the beauty Retail business and will be responsible for executing marketing and sales strategy to drive business results in meeting sales objectives. This in-field role is to provide brand management, coordinate with regional and local market partner teams; develop, drive, and build multi-country internal sales teams; impact event planning, and creating a fun and inspiring experience for in-store teams. Brand management will include competitive landscape assessment, marketing strategy, brand focuses, merchandising updates, and event planning.

He or She will develop strategies to drive sales objectives, meet goals, and communicate with retail stores and HQ Leadership at all levels of retail partnership within the established territory.

As a brand ambassador, you are passionate about the beauty industry, love working with people, and have a natural ability to excite those around you about this fresh young and emerging brand!

Job Responsiblities:

* The Endpoint DLP(Data Loss Prevention) project manager will be reporting to the DLP team lead and is a member of the Security Operations Team. * Leading a team, he/she is expected to spearhead the Endpoint DLP implementation and make recommendations accordingly through project plans to deliver the implementation within approved budget and timeline with minimal issues. * He/she is expected to be capable to communicating the progress of the project deployment to stakeholders.

Desired Skill:

* Diploma/Degree in Computer Science, Engineering or equivalent * At least 5-6 years of experience in IT and also experience in Project Management for cyber security projects. Experience in DLP will be advantageous. * Good team player as well as strong communications skills to stakeholders of all levels * Strong analytical skills and ability to work independently

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

Responsibilities

• Owner and primary driver of StarMed’s digital touchpoints (web, social, paid media, email)
• Brainstorm and ideate marketing strategies and content to support brand awareness of StarMed and drive preference for our services by patients
• Work closely with performance manager to develop and execute an acquisition strategy to gain new customers
• Source stories from within StarMed and create content that will engage with our audiences online
• Shoot and edit simple videos for use on StarMed’s website or social media platforms
• Interview doctors and other stakeholders to mine for both marketing insights and stories that are worth ‘pitching’ to the public and media

Qualifications

• 4-6 years of experience in social marketing, preferably in agency or healthcare space
• Bachelor’s Degree in Marketing, Communications, Media or relevant field
• Performance and detail-oriented
• Hands-on and demonstrable experience of crafting and leading social media content, from initial brief through to implementation and iteration
• Able to ideate, plan and execute the content marketing pipeline of articles, videos and infographics
• Confident self-starter with strong inter-personal skills and the ability to work independently

Who We Are

Founded in 2012, XM Studios is a Singapore-based global design studio specialising in the creation of hand-crafted luxury collectibles. XM Studios is recognised annually by various international industry bodies as one of the best design houses in pop culture collectibles, having scooped up numerous awards from community-led events such as the Statue Forum Awards.

XM Studios was the winner of Singapore's Emerging Enterprise Award in 2018, and was previously awarded a prestigious "Mickey" award by Disney for Product of the Year.

Current intellectual property licenses include Disney (Marvel, Mickey & Friends), Warner Bros. Consumer Products (DC Comics: Batman, DC Comics: Justice League, Looney Tunes, Harry Potter, Tom and Jerry, Scooby-Doo, The Great Gatsby), Hasbro (G1 Transformers) Ultraman, and more.

For more information, please visit www.xm-studios.com.

The Job

We are seeking a passionate and dynamic Digital Marketing Executive to join our Marketing Team!

Key Responsibilities:

• Assist in the planning and execution of product launches to ensure successful market entry and consumer engagement.
• Support the coordination and promotion of events, both online and offline, to enhance brand visibility and customer interaction.
• Contribute to branding initiatives to strengthen XM Studios' market presence and reputation.
• Help manage advertising campaigns and public relations activities to maximize reach and impact.
• Engage in audience nurturing activities to build and maintain strong relationships with our community.
• Perform any other ad hoc duties as assigned by the Manager or HOD.

What you'll bring:

• 1 - 3 years’ working experience in Toy/Collectibles, Retail Marketing, Digital Marketing, Media Marketing, Merchandise, Fashion, Pop Culture
• Demonstrable experience in Marketing with the potential and attitude required to learn
• Familiar with SEO, SEM, SMM, SMA, SERP, and PPC
• Photoshop, Illustrator, Premier Pro.
• Proficiency in Marketing Software and tools (e.g., Google Analytics, Hootsuite, MailChimp)
• Good photography & video/editing skills
• Experience with Chinese Social Media platforms are a bonus

Business development managers are primarily responsible for driving business growth, and duties vary on a day-to-day basis. Typical responsibilities include: Creating development plans and forecasting sales targets and growth projections. Identifying market opportunities through meetings, networking and other channels. Setting goals and developing plans for business and revenue growth

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description:

We are looking for Application Project Managers for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. The duties will include working closely with Epic’s customer(s) and Epic’s internal project management team to coordinate the implementation and configuration of the Epic software at customer location(s). This may include guiding customer counterparts through their build, system testing, end-user training, end-user adoption, and other implementation-related activities. They will monitor project timelines and key milestones within their areas of ownership.

Job requirements:

• Bachelor’s degree or higher (any major)
• 1+ years of Epic software implementation experience as an Application Project Manager, Technical Advisor, Application Manager or Application Coordinator, including experience through at least one software go-live
• Pass Epic’s standard pre-hire assessment test for the role
• Hold appropriate Epic software application certification

Other competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Demonstrated judgment in handling escalations

Job description:

We are looking for Senior Application Project Managers for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. The duties will include working closely with Epic’s customer(s) and Epic’s internal project management team to coordinate the implementation and configuration of the Epic software at customer location(s). This may include guiding customer counterparts through their build, system testing, end-user training, end-user adoption, and other implementation-related activities. They will monitor project timelines and key milestones within their areas of ownership.

Job requirements:

• Bachelor’s degree or higher (any major)
• 2+ years of Epic software implementation experience as an Application Project Manager, Application Manager or Application Coordinator, including experience through at least one software go-live
• Pass Epic’s standard pre-hire assessment test for the role
• Hold appropriate Epic software application certification

Other competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Demonstrated judgment in handling escalations

1. MAIN DUTIES AND RESPONSIBILITIES

a. Helping to build good customer relations and arranging staff meetings

b. Training and development and handling complaints and queries (from customers and staff)

c. Arranging promotional events and carrying out client satisfaction surveys and reviews.

d. Reviews the arrival list daily and assists in preparing and distributing welcome amenities.

e. Always be present at the entrance and should maintain proper decorum at all times.

f. Promotes all the new and existing beverage and event in the outlet.

Requirement:

• Excellent verbal and written communication skills.
• Ability to strategize and plan campaigns in advance.
• Willingness to learn about industry trends and innovations.
• Excellent knowledge of social media platforms.
• Ability to work in Public holidays and Sundays.

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for an experienced Senior Finance Manager with regional exposure and experience in integration and building a high-performing team.

• Lead or collaborate in the development of business cycle planning and strategic initiatives;
• Provide support and insights to team leaders across Southeast Asia, aiding in decision-making and performance enhancement;
• Manage profit and loss responsibilities and drive process improvements to enhance financial performance;
• Ensure timely and high-quality completion of all regional and group reporting requirements;
• Manage mergers and acquisitions, including integration processes;
• Supervise audit and statutory accounts;
• Oversee all direct and indirect taxation matters across all markets;
• Ensure that all practices adhere to regional laws and regulations;
• Manage credit and ensure effective cash, treasury, and risk management;
• Ensure robust governance and control mechanisms are in place;

Requirements

• Professional qualifications in accounting (e.g. CPA, ACCA, ACA) or equivalent;
• Experience working in large enterprises with regional exposure;
• At least 8 to 10 years of relevant work experience, with prior experience in a senior position;
• Proven team management and leadership skills, with a track record of building and leading high-performing teams;
• Strong business acumen with excellent analytical, insight generation, and communication skills;
• Proficiency in reporting, forecasting, budgeting, and providing decision support to leadership team;
• Demonstrated ability to contribute to organisational growth;
• Good communication skills.

Employment Details

• Hybrid working arrangement;
• This role is based in Singapore.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Summary of Job Description

The Assistant Manager plays a crucial role in providing overall support to the Hospital Information System (HIS) and its integration with other clinical & business systems by providing in-depth technical skills to analyse, evaluate, propose and implement total solutions to achieve business objectives.

To collaborates closely with stakeholders (users, internal IT teams and management) to ensure workplaces operational effectiveness and efficiency.

In escalated situations, the Assistant Manager handles user’s inquiries and concerns to maintain good relationships and strive for excellent user experiences.

Key Responsibilities

1. Collaborate with business users to gather, define and analyse requirements. Recommend and/or design technical solution for business requirements (including providing the necessary configuration setup), hands-on deployment and document the overall solution / workflow.

2. Work closely with vendors to test and validate their delivery as well as support business users in the User Acceptance Test.

3. Manage the end-to-end project implementation together with internal and external teams, i.e: Business Users, IT-PM, Infrastructure, Infor Security, Vendors.

4. Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.

5. Undertake ad-hoc assignments and responsibilities that may be assigned from time to time.

· Self-driven individual who is able to work independently as well as in a team.

Requirements

· Degree in Computer Science, Software Engineering, Management Information Systems or equivalent.

· Having 4 or more years of hands-on working experience in a system / application analyst or similar role, preferably in the healthcare industry.

· A self-starter who is assertive, independent and can work on multiple concurrent projects.

· Able to handle multiple simultaneous tasks and to prioritise multiple requests.

· A service-oriented team player with keen eye on details and able to communicate both verbally and in writing with various groups.

· Initiates discussions with users or external groups to resolve issues.

· Successful track record in project management, user and vendor management.

· Understanding of an EMR application and workflow will be an added advantage.

· Strong communication skills.

· Good problem-solving skills and ability to make informed decision.

· Self-driven individual who is able to work independently as well as in a team.

· Hands-on experience with Structured Query Language (SQL) would be advantageous.

· Proficiency in data analytics would be preferred.

· Experience in Azure, Power BI, Tableau, Python, R and AI/ML, would be an added advantage.

To possess strong skills in social media visual creation and design, coupled with a deep understanding of digital marketing strategies. Your role involves shaping impactful visual concepts and narratives for communication.

Responsibilities include:

Social Media Content Creation, Analysis, and Communication:

Crafting marketing videos and images for various social media platforms like Facebook, Instagram, XiaoHongSu, TikTok and etc.

Developing video stories, filming, and editing for approval prior to posting.

Collaborating with influencers for campaigns.

Planning and presenting social media calendars.

Analyzing insights and campaign reports, providing regular reports to management.

Tracking and engaging with leads and inquiries from social and marketing channels.

Graphic Design and Digital Content Production:

Creating visual content for print and digital ads, as well as internal brochures.

Assisting the manager with visual content for newsletters and blog posts.

Planning and Executing Marketing Campaigns:

Collaborating with the marketing manager to identify customer needs and recommend new campaign topics.

Promoting content across social networks and blogs, monitoring engagement.

We seek candidates with:

At least 3 years of digital marketing experience, preferably in creative management.

A robust portfolio demonstrating the ability to create diverse content for different brands and audiences.

Strong strategic thinking and communication skills.

Ability to perform effectively under pressure, recognizing the impact of work on a large audience.

A multitasking mindset and dedication to responsibilities.

Independent and driven approach to creative and analytical tasks.

Required skills:

Proficiency in various social media platforms like Instagram, Facebook, TikTok, and XiaoHongSu.

Expertise in Adobe Photoshop, InDesign, Illustrator, and Lightroom.

Experience with video creation tools like Adobe Premiere and content creation platforms such as Canva.

Job Type: Full-time

Benefits:

Flexible schedule

Health insurance

Promotion to permanent employee

Work from home

Schedule:

Monday to Friday

On call

Weekend availability

Local Polytechnic Diploma (Preferred)

Social media management: 1 year (Preferred)

Digital marketing: 1 year (Preferred)

Work Location: Hybrid remote in Singapore 208559DIGITAL MARKETING

Ensure high levels of customer satisfaction through excellent sales service

· Maintain outstanding store condition and visual merchandising standards

· Maintain a fully stocked store

· Ascertain customers’ needs and wants

· Recommend and display items that match customer needs

· Welcome and greet customers

· Manage point-of-sale processes

· Actively involve in the receiving of new shipments

· Keep up to date with product information

· Accurately describe product features and benefits

· Follow all companies policies and procedures

Requirements

· Proven working experience in retail sales

· Basic understanding of sales principles and customer service practices

· Proficiency in English

· Track record of over-achieving sales quota

· Solid communication and interpersonal skills

· Customer service focus

· Friendly, helpful, confident and engaging personality

· Basic administration skills

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Manage daily operations and resolve day-to-day operational issues.

· Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

· Control, review and manage operational costs

· Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

· Liaise with landlords, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

· Other ad-hoc duties as assigned

· Requirements:

· Minimum 2 years of relevant experience in F&B industry

· Good cooking skills

· Good leadership and organization skills

· Able to meet tight deadlines and attend to emergencies after work hours

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

• Greeting customers and offering assistance
• Recommending products or merchandise to help customers
• Answering questions and addressing concerns
• Informing customers about sales, promotions and policies
• Demonstrating how products work
• Taking payments for purchases and packaging purchases
• Stocking merchandise and creating displays
• Taking inventory and monitoring sales floor

To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events. • To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained. • To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs. • To supervise and implement standard of service so as to maintain higher possible standard and quality. • To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion. • To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures. • To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, and that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.