Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

With 5-10year of experience in beauty industry

Familiar with manicure & pedicure, body therapy, facial services

Manager need to be skilled in giving trainings to employees, managing sales, bills and customer

Other skills includes: team building, team management and personal sales

management,negotiation,budgets,planning program management , account management, team leadership ,employees training, able to converse in English & Chinese is a must,

analysis customers,strong communication skills, marketing strategy

If you live and breathe marketing, we need to talk! We’re looking for a versatile Marketing Manager to oversee planning and managing online and offline marketing campaigns that promote a company’s brand, products, and services. His/her tasks also include planning and managing digital marketing campaigns, off-line events, analyzing metrics, identifying marketing trends and mentoring the Marketing Executives and Designers.

You are responsible for all aspects of a company’s marketing operations. The central goal is to help grow a brand’s influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website and outlets traffic and acquiring customers.

Duties will include planning, implementing, and monitoring marketing campaigns. The ideal candidate is someone with experience in marketing, art direction, and social media. He/she needs to be an outstanding communicator and can demonstrate excellent interpersonal, project management, and analytical skills.

The Marketing Manager reports to the Head of Marketing.

Roles and Responsibilities

The various roles and responsibilities for this position includes:

* Design and supervise all aspects of the marketing department including marketing database, email, social media and display advertising campaigns

* Plan and manage the creation of relevant and engaging digital content for publishing onto various digital platforms

* Plan and manage the various social media platforms.

* Plan and manage digital advertising campaigns

* Plan and manage SEO/SEM campaigns

* Event management

* Provide accurate reports on the marketing campaign’s overall performance.

* Appraise important metrics that affect website and outlet traffic, service quotas, and target audience

* Collaborate with teams to brainstorm new and innovative growth strategies

* Keep up to date with emerging digital platforms and industry trends

Requirements and skills

* Bachelor’s degree in Marketing or relevant field

* A minimum of 4 years’ experience in digital marketing/digital media

* Experience in managing projects simultaneously across different verticals

* Experience in managing a team.

* Solid knowledge of website analytics tools (e.g. Google Analytics)

* Experience in setting up and optimizing Google Adwords campaigns

* Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

* A sense of aesthetics and a love for great copy and witty communication

* Up-to-date with the latest marketing and social media trends

Company Overview: We are a premier confectionery retailer and distributor in Singapore, specializing in travel retail and maintaining a robust presence both online and offline. Our commitment is to provide delightful confectionery experiences that resonate with consumers globally.

Position Overview: We are looking for a creative and strategic Marketing Manager to lead our marketing initiatives. This role will involve developing and executing innovative marketing strategies that drive brand awareness, customer engagement, and sales growth across both travel retail and e-commerce channels.

Key Responsibilities:

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies that align with company goals and target market needs, focusing on both online and offline platforms.
• Brand Development: Enhance brand positioning and identity through compelling storytelling and creative campaigns that resonate with our target audience.
• Digital Marketing Management: Oversee digital marketing efforts, including social media, email marketing, SEO, and online advertising, to drive traffic and engagement.
• Market Research & Analysis: Conduct market research to identify trends, consumer preferences, and competitive insights to inform marketing strategies and product development.
• Campaign Management: Plan and execute multi-channel marketing campaigns, monitoring performance and optimizing based on data-driven insights.
• Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts and effective product launches.
• Partnership Development: Build relationships with travel retail partners and online platforms to explore promotional opportunities and collaborations.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources to achieve maximum ROI.
• Reporting: Prepare regular reports on marketing performance and key metrics to present to senior management, making recommendations for improvement.
• Team Leadership: Lead, mentor, and inspire a team of 4 to 5 marketing professionals, promoting a culture of creativity and accountability.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field; Master’s degree is a plus.
• Minimum 8 years of marketing experience, preferably in the FMCG or confectionery sectors.
• Proven experience in both digital and traditional marketing channels.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and interpersonal skills.
• Creative thinker with a passion for confectionery and brand storytelling.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Exciting Opportunity: Interior Design Consultant (Sales)

Are you passionate about design and skilled at creating stunning spaces while building strong client connections? Reach out to learn more about our unique collaboration options!

Do What You Love, and Love What You Do

Choose the collaboration style that best suits you:
1) High Commission + Salary
2) High salary + Commission
3) Flexible Hours with High Commission

Let's design a career path that's as inspiring as the spaces you create!

• Quality leads provided at 8-10nos. /monthly
  ($1500+ worth to generate $300k Sales monthly)
• Project Manager to support and assist you as a team for every interior projects.
• We have multiple channels of client base
• We provide incentive and perks including Laptop / Mobile phone and Transport allowances
• Talk to us for a Work Life Balance environment and Love Practising Interior Design ever again!

Job Responsibilities:

• Collaborate with clients to understand their design preferences and needs
• Provide expert interior design advice and solutions tailored to each client
• Develop and present design concepts, mood boards, and space plans
• Manage the sales process from initial consultation to project completion
• Build and maintain strong relationships with clients, vendors, and industry professionals
• Meet and exceed sales targets and contribute to the growth of the business

Requirements:

• With design flair and able to work independently
• Sales driven with a positive attitude
• Passionate in interior design
• Good communication skills with knowledge in English and Mandarin preferred as we seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients
• Excellent negotiation and interpersonal skills
• Candidates with experience preferred
• Detail-oriented with strong organizational and project management skills
• Ability to work independently and as part of a collaborative team

If you share the same passion in interior Design as we do, willing to work hard with a desire to succeed. We invite you to join us!

BLACK N WHITE HAUS PTE LTD

114 Lavender Street CT Hub 2 #06-58 Singapore 338729

www.blacknwhitehaus.com

Interested applicants are invited to send your updated resume in MS Word format via clicking "Apply Now" button below.

We regret that only shortlisted applicants will be notified.

Job Description & Requirements:

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-10 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Progressive organisation and salary commensurate with work experience!
Location : Central Singapore, accessible by public transportation, near MRT stations.


Job Description

• Business development and account management;
• Communicating with clients to secure sales transactions;
• Understanding of market trends and changes in customers’ demands;
• Coordinating with inter-departments to ensure timely delivery of customers’ orders;
• Ensure strategy alignment to achieve company objectives;
• Other ad-hoc duties.

Job Requirement

• Diploma or Degree in Sales and Marketing of business disciplines with at least 2 – 3 years of relevant work experiences;
• Possess interpersonal, communication and strong business acumen;
• Good critical and problem-solving skills;
• Strong team player who is able to work well in fast-paced environment.
• Must be willing to work night shift to cover US/LATAM region.

I. Duties and Responsibilities

· Fulfilment of online orders (for various e-commerce sites)

· Manage updates for various e-commerce sites

· Monitor inventory and update on stock levels

· Make calls and send emails

· Conducting market research

· Help organise events, planning and hosting of marketing events (where necessary)

· Identifying business opportunities

· Update sales records in a timely manner

· And any ad-hoc duties as assigned

II. Required Skills / Abilities

· Ability to multitask and take initiative

· Hardworking and dedicated outlook

· Ability to take direction and absorb information quickly

· Excellent verbal and written communication skills

· Outstanding multitasking abilities

· Must have a passion for marketing

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

About Getz
Getz is a leading force in F&B digital transformation, providing an integrated suite of in-store and online solutions, including CRM, POS, QR ordering, Payment Terminals, and Marketing Sponsorships. Tailored for small to medium-sized F&B businesses, our solutions empower restaurants to grow through automation, cost reduction, and seamless payment integration. Trusted by over 1,300 restaurants across Southeast Asia, Getz is committed to helping the F&B sector thrive.

Job Overview
The B2B Consulting Manager plays a critical role in building and nurturing lasting relationships with F&B clients, guiding them to leverage Getz’s modular solutions for increased sales, operational efficiency, and enhanced customer loyalty. Success in this role requires a strong understanding of F&B industry dynamics, exceptional client management skills, and a consultative approach to effectively sell and upsell Getz’s tailored solutions, driving measurable business growth for our clients.

Key Responsibilities

1. Consultative Selling

• Provide tailored consultations to deeply understand each client’s unique business challenges and goals.
• Identify and recommend Getz solutions (e.g., CRM, Instore QR, Payment Terminal, Online Pickup, and Delivery) that address specific client needs and align with business objectives.
• Conduct pre-meeting research and develop presentations that communicate value clearly, followed by customized post-meeting proposals and follow-ups.
• Educate clients on how Getz’s solutions can enhance sales, reduce costs, and streamline their operations.

2. Client Relationship Management

• Develop and maintain strategic relationships with F&B business owners and key stakeholders to build trust and encourage ongoing engagement with Getz’s solutions.
• Act as the primary account manager for clients, consistently providing support, addressing inquiries, and ensuring client satisfaction.

3. Onboarding and Solution Implementation

• Partner with project managers, technical, and support teams to ensure seamless client onboarding and implementation of solutions.

4. Client Re-Education and Upselling

• Stay current on F&B industry trends, competitor products, and evolving client needs to provide insightful recommendations.
• Regularly re-engage clients with updates on new features, and untapped potential within their existing Getz solutions, encouraging ongoing use and increasing ROI.

Key Skills and Qualifications

• Experience: 3-5 years in B2B consulting, client management, or account management, ideally within the F&B or tech/SaaS sectors. Candidates with no experience may also be considered.
• Sales Acumen: Strong consultative selling skills with a proven track record in account growth and upselling.
• Communication Skills: Excellent verbal and written communication skills; able to explain complex concepts simply and relate them to F&B business goals.
• Analytical Skills: Skilled at assessing client needs, analyzing data, and proposing solutions that align with client objectives.
• Industry Knowledge: Familiarity with F&B operations, digital transformation trends, and POS/CRM solutions.
• Customer Focus: Passionate about delivering long-term value to clients and dedicated to building strong, enduring partnerships.

Benefits

• Competitive base salary with an attractive commission structure for new sales, upsells, and renewals
• Transport allowance
• Opportunity to work in a dynamic, growth-oriented environment and make a tangible impact on the F&B industry
• Professional development opportunities to advance skills in consulting, sales, and digital transformation

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

E-commerce Marketing & Graphic Designer

About Us:Happinayls Pte Ltd is a growing eCommerce retailer specializing in nail art and nail polish supplies. We’re building an energetic, passionate team focused on expanding our platform and delivering top-notch products and service to our customers.

We are looking for a vibrant, creative individual who can bring our brand to life through engaging content and innovative marketing campaigns. If you’re enthusiastic about e-commerce, enjoy creating fresh marketing content, and are ready to jump in front of the camera for TikTok and Instagram, this role could be a great fit for you.

Your Role:

• Develop and Execute Marketing Campaigns: Drive end-to-end campaigns on Shopee, Lazada, TikTok, and Shopify. Conceptualize creative ideas and execute them, with a focus on digital engagement and conversions.
• Content Creation: Design marketing materials including product brochures, posters, and banners. Create and optimize graphics and video content for social media platforms such as Instagram, Facebook, and TikTok.
• On-Screen Engagement: Bring a lively presence to our marketing by creating engaging on-screen content for TikTok, Instagram Reels, and Stories.
• E-commerce Management: Manage our e-commerce platforms (Shopify, Lazada, Shopee), handle product listings, and ensure all product information is consistent and up-to-date across platforms.
• Customer Engagement: Handle customer inquiries across social media and e-commerce platforms and assist with order fulfillment to enhance customer satisfaction.
• Collaboration: Work closely with the team to brainstorm new marketing strategies and actively contribute to a collaborative work environment.

Who You Are:

• Enthusiastic, outgoing, and ready to be a brand ambassador on screen.
• Fast learner who thrives in a team environment and can also work independently.
• Strong communication skills in both English and Chinese (spoken and written).
• Organized and responsive, with an eye for detail and a commitment to results.

Qualifications:

• Experience: 1+ year in digital marketing and e-commerce, with knowledge of platforms like Lazada, Shopee, and Qoo10.
• Design Skills: Proficiency in graphic design and video editing software.
• Digital Savvy: Passion for digital marketing and e-commerce, and ability to navigate both front-end and back-end systems.
• Creative & Results-Oriented: Demonstrates creativity in design and campaign execution with a focus on achieving measurable outcomes.

If you’re ready to join a dynamic team, grow your e-commerce skills, and help build our brand through exciting marketing campaigns, apply today!

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.