Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroot leaders to organize grassroot activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred, grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• To be Secretary of assigned subcommittee and follow up on the various projects and as and when special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willing to assist new colleagues.
• Diploma in Building, Building Maintenance/ Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Responsibilities:

• Maintain good cooperation with colleagues in service departments across the organization.
• Management of Service engineers, with assistance from service coordinator.
• Team player, collaborate with the resource team in the organization.
• Working Environment and Safety representative.
• Maintain good cooperation with colleagues in service departments across the organization.
• Ensure our FSE's are having the right training before they are sent on assignments.
• Hiring qualified Service engineers for the FS team.
• Heading the coordination of engineers in Asia & Pacific.
• Keep skills matrix up to date Bi-Weekly/Monthly.
• Ensure the pool of Service engineers are covering all types of competences according to the skills matrix and historical data from planner system.
• Ensure correct coordination of FSE's across the globe to ensure we utilize the people closest to their home country.
• Ensure all Service engineers adhere to the Safety & Health booklet
• Appreciation interviews 2 times a year per employee.
• Ensure Service engineers fill out Risk Assessment on each job assignment.
• Participate in courses
• Coordinate calibration of SE special tools.
• Arrange service day for SG service department, beginning of each year.

Requirements:

• Education & Qualification: Technical bachelor’s degree or experience from similar job position.

Desired Skills:

• Strong team player who manages to get people working together across functions and locations.
• Willing to learn.
• Responsible and trustworthy towards customers and colleagues.
• Responsible individual and ability to manage multiple priorities and tasks in a dynamic environment.

A Day in the Life:

• Manage on-site projects to ensure timely completion
• Liaise with contractors on work scope, work progress and work schedules
• Prepare quotation and job schedule
• Prepare project-budget and billing
• Coordinate work between team and contractors to ensure the projects run smoothly
• Control quality of work and ensure rectification by contractor is of acceptable standard
• Monitor daily progress of work
• Verify all dimensions on-site against drawings
• Work closely with sales team, clients and contractors/suppliers on issues

Who We Are Looking For:

• Diploma in Architecture/Building/Quantity Surveying or related fields
• 2 to 3 years of relevant experience in retail/corporate office interiors or renovation industries
• Self-motivated and results oriented
• Strong interpersonal and communication skills
• Ability to work under tight schedules and pressure
• Applicants with more experience may be considered for a Managerial position

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Job Responsibilities

• Plan for quality assurance activities with timelines and effort estimates and manage resources to support testing demand.
• Discuss and work with System Analysts & development teams and SMBC to understand the testing requirements to determine testing coverage and collect sample test data (if available).
• Review documentations created by QA Team Lead, Senior System Analyst and/or vendor to ensure quality.
• Track testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.
• Provide guidance and mentorship to the team and ensure process and compliance is met. Provide direction, support and set performance goals to the team.
• Timely escalate issues to manager.
• Support on hiring matters such as interviews where required.
• Onboard new joiners to their roles.
• Coach and guide team members on their jobs.
• Manage and motivate team performance, guided by performance management framework.
• Engage team members to identify and support them on their career aspirations and development plans.

Job Requirements

• Diploma/ bachelor’s degree in computer science.
• Min. 10 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.
• Familiar with defect management tools.
• Ability to understand technical jargons and some understanding of technology environment setup.
• Possess strong planning skill and is positive and proactive in his/her approach.
• Excellent communication, interpersonal and presentation skills.

Roles & Responsibilities

Looking for an Accounts Executive who is able to work independently and efficiently.

Proficient in Q&E system.

Preferably with at least 3 years' experience handling full set of accounts.

Diploma in accounting.

Reports to the Finance Manager and Group FC.

Handle day-to-day general bookkeeping and accounting duties.

Keeping full set of accounts.

Submit monthly management accounts.

Prepare GST reports.

Assist in audit queries and prepare audit schedules.

Assist in tax queries.

Liaise with company secretary on secretarial matters.

Liaise with banks on account matters.

• Responsible for sales and marketing of company products to all customers.
• Assist to promote company's new products to customers.
• Prepare quotations, orders and invoices and to coordinate with other departments on these processes.
• Handle and follow up on customers' enquiries, quotations and orders.
• Responsible for cash and cheque collections from company’s drivers.
• Responsible for payment collections from customers.
• Maintain and improve sales and profit targets.
• Establish and maintain good rapport with customers.
• Perform filing and other administrative duties.
• Assist Supervisor in her daily operational process

· Responsible for sales and marketing of company products to all customers.

· Assist to promote company's new products to customers.

· Prepare quotations, orders and invoices and to coordinate with other departments on these processes.

· Handle and follow up on customers' enquiries, quotations and orders.

· Responsible for cash and cheque collections from company’s drivers.

· Responsible for payment collections from customers.

· Maintain and improve sales and profit targets.

· Establish and maintain good rapport with customers.

· Perform filing and other administrative duties.

· Assist Supervisor in her daily operational process

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Responsibilities:

• Manage the implementation of Reckitt Quality Systems to support business strategies by ensure compliance to Reckitt Quality Manual and applicable local regulatory requirements.
• Assess, communicate, and implement policies, procedures and initiatives from Global / Regional Quality.
• Increase Quality mindset of the site organization by leading Quality awareness enhancement programs, such as Quality Month Awareness etc.
• Monitor and share site functions’ Key Quality performance indicators and identify continuous improvement opportunities that lead to a higher performing quality culture.
• Lead site Change Control Management to comply with Global Quality System requirement and verify the effectiveness of approved change requests. Liaise with Global / Regional Change Control community as required.
• Manage document control system for use by functions within the Singapore Supply Centre site. Review and approve local SOP in the PDMS (Procedural Documentation Management System) to ensure they met Reckitt quality system requirements, and have incorporated relevant new learning / processes and regulatory changes.
• Ensure timely review of materials and products quality and perform disposition to meet production schedule and delivery deadlines.
• Coordinate and facilitate non-conformance (NC) investigations, and ensure that root-cause analysis by the investigation team is thorough and complete, and appropriate corrective and preventive actions (CAPA) are put in place to minimize product loss.
• Prepare Potential Early Quality Alert (EQA) when required, and follow-up on sharing of key learning.
• Support food safety /HACCP team for HACCP 2.0 & other food safety requirement eg. Contaminant, Food fraud etc.
• Implement an effective internal audit program and ensure compliance to requirements of: GMP / HACCP pre-requisite programs, Quality systems, Halal assurance system.
• Lead site team to prepare for audits (e.g. Global/Regional Quality Audit, External Certification Bodies), and ensure agreed audit findings are corrected and preventive measures are put in place.
• Organize Annual Product Review to drive product quality improvement.
• Support innovation projects and timely launch of new production introduction.
• Manage the customer complaint handling system – evaluation, investigation and corrective/preventive action planning, implementation and monitoring.
• Manage the local Mock Recall exercise as per Reckitt procedures.
• Assist Senior Manager, Quality in liaison with Global / Regional Quality in crisis situations, such as a potential product recall, or high-profile customer complaint.
• Represent the Singapore Supply Centre in various quality professional communities (e.g. GMC) to create a network for teaching and learning and identification of best practices.
• Support OE/Engineering improvement projects to ensure compliance to Reckitt quality systems requirements.
• Support Procurement team to help existing material suppliers to meet Reckitt Quality standards through sharing / training. Support the RMAQ (Raw material attribute questionnaire) review process for new material suppliers.
• Develop succession and development plans for direct reports, ensuring for their career growth and succession.
• Perform other tasks, roles or projects that may be assigned by the Plant Director or Senior Manager, Quality from time to time.

Requirements:

• Bachelor degree in a scientific or technical discipline (Chemistry, Microbiology, Food Science or related)
• 5 years of Quality Assurance / Quality Systems in a regulated food manufacturing industry. Experience in manufacturing of infant/follow up formula will be of advantage.
• Performed supervisory role for min 3 years.
• Experienced in establishing/implementing Quality Management Systems, Food Safety Management System, Halal Assurance System.
• Preferably with extensive quality system audit experience.
• Experienced in collaborating with various functional roles within the organization to develop strategies and execute action plans to resolve critical issues.
• Strong understanding and working level knowledge of quality systems including HACCP, change control, corrective action/preventive action, process/product qualification, and the successful application of these strategies across an organization to produced desired results.

We are seeking an experienced and highly skilled Finance Manager to join our Singapore team in the precious metals recycling industry. This role is crucial in overseeing and managing all financial operations, ensuring accurate reporting, and maintaining compliance with industry regulations and accounting standards.

Financial Management and Reporting

• Oversee and manage the entire financial operations, including accounts payable, accounts receivable, payroll, and general ledger.
• Prepare and analyse financial statements, including balance sheets, income statements, and cash flow statements.
• Develop and implement effective financial strategies, policies, and procedures to streamline operations and improve profitability.
• Conduct financial forecasting, budgeting, and variance analysis to support strategic decision-making.
• Ensure compliance with generally accepted accounting principles (IFRS), industry regulations, and internal control policies.

Cost and Inventory Management

• Manage and monitor the cost of precious metals inventory, including tracking market prices and fluctuations.
• Develop and implement inventory management strategies to optimize inventory levels and minimize carrying costs.
• Analyse and report on inventory valuation, turnover, and profitability.
• Collaborate with procurement and production teams to ensure efficient inventory management and cost control.

Tax Reporting

• Preparation and submission of GST.
• Coordinate and facilitate tax reporting.

Risk Management

• Oversee the implementation and maintenance of internal controls and risk management policies.
• Reporting and Compliance.
• Ensure accurate and timely financial reporting to internal and external stakeholders, including senior management, and regulatory bodies.
• Maintain compliance with relevant laws, regulations, and industry standards, such as environmental regulations and precious metals trading regulations.
• Coordinate and facilitate external audits and regulatory inspections.

Others

• Support the Financial Controller on matters pertaining to the Group.
• Perform any other tasks or responsibilities as assigned by management.
• Oversee cashflow management and ensure smooth operational cashflow.
• Preparation of monthly finance report to the management

Qualifications and Requirements

• Bachelor's degree in Finance, Accounting, or a related field, preferrably CPA.
• Minimum of 8 years of experience in a finance management and supervisory role, preferably in the recycling industry.
• Strong knowledge of IFRS and financial reporting standards, and GST regulations.
• Proficiency in financial analysis, forecasting, and budgeting.
• Excellent analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office suite.

Additional Desirable Skills and Experience

• Experience in risk management and hedging strategies.
• Knowledge of precious metals trading and market dynamics.
• Familiarity with environmental regulations and sustainability practices.
• Experience in implementing and optimizing financial systems and processes.
• Strong negotiation and conflict resolution skills.
• Experience with China accounting is a plus.
• Able to communicate in mandarin with our China Finance team.

Main Activities:

· Leading the monthly group management reporting with variance analysis on key business drivers, and ensuring submissions to Group reporting timelines;

· Spearheading annual budgeting cycle, and driving corporate deliverables for budget submissions from various business units;

· Target-setting and analysis with various business units for Board approvals;

· Corporate Financial Planning & Analysis;

· Managing of Group financial projects and capital allocation;

Assisting with ad-hoc projects and risk management

Qualifications / Experience:

• Minimum Degree in Accountancy/ACCA
• At least 5 year(s) of related working experience
• Experience with financial statement presentation for EXCO
• Regional experience required
• With knowledge of ERP system (Microsoft Dynamic 365 Business Central).
• Good in Excel skill.
• Fast past environment.
• Good communication, interpersonal & organizational skills.
• Self-motivated, highly organised, able to work independently
• Meticulous, strong team player, has good analytical and problem-solving skills.

Job Description & Requirements

• Ensure correctness of build-up according to construction plans and drawing.

• Coordinate with engineering team to prepare engineering drawings and sketches including layouts, elevations and details for further operation.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Prepare and submit daily, weekly, and monthly progress reports, including updates on the construction timeline, budget, and any delays or issues encountere

• Oversee the operation of the shipyard infrastructure, including dry docks, docks, slipways, shipbuilding sheds, cranes and other mechanical systems.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

•Analyze engineering problems, like settlement, load-bearing issues, and structural stability, ensuring the safety of the bridge.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Supervise construction in waterfront environments, including the building of marine structures such as jetties, breakwaters, and wharves.

• Collaborate with marine and civil engineers to ensure structural stability, particularly in areas such as dock walls, underwater foundations, and load-bearing structures

• Conduct risk assessments and implement mitigation strategies for high-risk activities like working at heights, heavy lifting, and working over water.

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Review and interpret detailed engineering designs, blueprints, and project specifications related to shipyard infrastructure such as dry docks, piers, cranes, and auxiliary facilities.

• Supervising work for the safety and the efficiency of production on technical progress at site

Job Requirements:

• Degree in Civil Engineering/Bridge, Road, Engineering

• Minimum 7 year(s) of working experience in the Marine & Bridge Projects

• Experience with Marine Project will be preffered

• Ability to clearly particulate expectations

• Proficient in AutoCAD, MS Project, Primavera, Revit & Civil 3D BIM application.

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Comprehensive problem-solving abilities.

• Knowledge on Marine Construction Site exp: Mechanical systems, Construction of Port Environment, Underwater construction, Bridge Marine Foundation Work, Equipment Structural standard, Earthwork survey, Geological research, Environmental Protection Regulation

Job Description & Requirements

• Ensure correctness of build-up according to construction plans and drawing.

• Coordinate with engineering team to prepare engineering drawings and sketches including layouts, elevations and details for further operation.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Prepare and submit daily, weekly, and monthly progress reports, including updates on the construction timeline, budget, and any delays or issues encountere

• Oversee the operation of the shipyard infrastructure, including dry docks, docks, slipways, shipbuilding sheds, cranes and other mechanical systems.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

•Analyze engineering problems, like settlement, load-bearing issues, and structural stability, ensuring the safety of the bridge.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Supervise construction in waterfront environments, including the building of marine structures such as jetties, breakwaters, and wharves.

• Collaborate with marine and civil engineers to ensure structural stability, particularly in areas such as dock walls, underwater foundations, and load-bearing structures

• Conduct risk assessments and implement mitigation strategies for high-risk activities like working at heights, heavy lifting, and working over water.

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Review and interpret detailed engineering designs, blueprints, and project specifications related to shipyard infrastructure such as dry docks, piers, cranes, and auxiliary facilities.

• Supervising work for the safety and the efficiency of production on technical progress at site

Job Requirements:

• Degree in Civil Engineering/Bridge, Road, Engineering

• Minimum 7 year(s) of working experience in the Marine & Bridge Projects

• Experience with Marine Project will be preffered

• Ability to clearly particulate expectations

• Proficient in AutoCAD, MS Project, Primavera, Revit & Civil 3D BIM application.

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Comprehensive problem-solving abilities.

• Knowledge on Marine Construction Site exp: Mechanical systems, Construction of Port Environment, Underwater construction, Bridge Marine Foundation Work, Equipment Structural standard, Earthwork survey, Geological research, Environmental Protection Regulation

The Operation Manager is required to oversee all operational activities related to warehousing, inventory control, procurement and logistics for supporting the project needs.

Job description:

• Oversee a team in the above activities and

a) Engage with management to obtain business objectives.

b) Set out a clear timeline to restructure to improve efficiencies.

c) Review existing SOPs and check for compliance.

d) Propose new SOPs or improve existing SOPs where required.

e) Set out clear KPIs for team members, monitor performances and provide timely feedback.

• Liaise with subcontractors by ensuring they understand the workflow of the relevant activities and what is required of them.
• Raise the Safety Standards of the Store and Logistics team to have zero work injuries or damages to property.
• Interface and coordinate with Operations from Project Team to support project activities.
• Ensure schedule for materials is planned for each project.
• Procurement to use material schedule to obtain best prices.
• Store supervisor to plan store operations accordingly.
• Conduct spot checks on project sites to evaluate usage of material, identify wastage, improper storage etc.
• Assist in developing and implementing corporate operational policies that support project activities.
• Oversee the effective management of company’s warehouses to assure timely delivery and low wastage.
• Oversee the effective upkeep of company’s equipment and tools to ensure longer lifespan.
• Co-ordination with Accounts Team on billing.
• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc.
• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.
• Allocate Capital and Human Resources to maximize productivity.
• Drive IT development of software related to warehousing, inventory control, procurement and logistics.
• Other Ad-hoc Duties required to carry out.

Requirements:

• Candidates must possess at least a Bachelor’s Degree, or equivalent.
• At least 5 years of experience in operations management.
• Proven track record in construction industry especially infrastructure.
• Proven track record in business transformation in warehousing, supply chain management or procurement.
• Strong communicator and experience in leading a team.
• Proven track record in leading culture change.

Job Description:

• Report to the Project Manager, over all in charge of site coordination.
• Lead a team of operation staff in daily operations, manage and oversee the day-to-day construction activities of the project.
• Maintain site access throughout the construction period.
• Planning to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.
• Ensure the progress of work is within budget and timelines as well as quality and safety objectives.
• Control and monitor work progress and resources, monitor and control material wastage.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.
• Responsible for on-site production scheduling and allocation of personnel and labour, arranging materials and mechanical equipment for each phase, directing and organizing solutions to various on-site issues, and handling emergencies and labour disputes at the construction site.
• Responsible for organizing the preparation of construction organization designs, progress plans, safety technical measures, etc., primarily focusing on controlling the overall project timeline.
• Responsible for coordinating the working relationships with company functional departments, subcontractors, material suppliers, etc.
• Responsible for the management, coordination, evaluation, and assessment of the project department staff as per the branch office's requirements.
• Perform any other duties as assigned from Management.

Job Requirement:

• Candidate must pass at least a Degree in Civil Engineering or equivalent. Diploma holders or equivalent with relevant experience BSc/BA in Engineering (Civil) or Engineering or relevant field
• 10 years experience in Site Management
• Required language(s): English & Mandarin (to handle queries and feedbacks from English & Mandarin speaking associates, clients and customers)
• Able to work 6 working days on Site.

Main Activities:

• Handle AR & AP operations.
• Develop financial models and analyze them to support strategic initiatives.
• Support management team and the Heads of Department with data-driven analysis.
• Propose cost improvement to business units.
• Assist in implement a business intelligence tool and dashboard reports
• Excellent leadership to guide and lead a team.
• Manage tax, audit or external regulatory matters and liaise with external parties.
• Responsible for credit risk management.
• Liaising with the banker and experience in getting new facilities line will be an added advantage.
• Keep abreast of changes in financial regulations and legislation and make necessary recommendation to the Management.
• Understand business and its strategy, be an active part of the decision-making process across all facets of the business units.
• Overseeing HR team.
• Participate in other projects, programs or activities, as assigned.

Qualifications / Experience

• Degree in Accountancy or Finance or equivalent such as CPA/CFA/ACCA is a must
• At least 10 years’ experience in leading a Finance Team
• Good knowledge in finance operations, accounting fundamentals, controls and management reporting
• Prior experience in oil & gas industry is highly advantageous
• Experience in MS Dynamics 365 & ERP system will be an added advantage
• Strong critical thinking and analytical skills
• Keen eye for detail and desire to probe further into data
• Experience in strengthening internal control and process improvement

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Looking for the Technical Manager ,in charge the technical department, specilist IN structure steel works in HDB and condo project .Understand Site progress ,safety, coordination the drawings with maincon .In charge the progress claim to maincon every month .Language good in English.More than 10 years experience in construction field in Singapore.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Key Objectives:

The Operations Manager is required to oversee, plan, and manage the entire fleet and operations management

Main Activities:

Ground Operations

• Oversee the Operations team in managing the daily operations activities and ensuring timeliness of order deliveries, efficiency, and customer satisfaction
• Review and coordinate with the team on fleet schedules, assignments and laytime
• Conduct daily operations roll call to enforce discipline and ensure smooth coordination and delegation of tasks between administrative team and ground operations
• Collaborate with Sales and Customer Service team to handle customer feedback and resolve operational issues

Leadership and Mentoring

• Mentor and motivate Operations team to achieve Operational KPIs
• Establish Key Result Areas and performance review for the team
• Promote and align processes and objectives with organizational business focus on Digitalization, Internalization, and Sustainability

Fleet Planning and Management

• Develop and implement strategies for fleet management, including vehicle servicing, maintain mandatory equipment onboard each vehicle, equipment required onboard vehicle to fulfil client's contract, and vendor negotiations
• Collaborate with Finance and Procurement teams to manage maintenance of fleet and equipment
• Monitor market trends and technological advancements to ensure the fleet remains modern and cost-effective

Maintenance and Repairs

• Prepare and assess department budget to drive cost reductions for maintenance and repair for fleet of vehicles
• Establish maintenance schedules, procedures to minimize downtime, ensure the safety and reliability of the fleet
• Oversee maintenance activities, including inspections, repairs, and servicing, to maintain compliance with regulatory standards
• Manage relationships with maintenance vendors and ensure quality of service

Digitalization and Analytics

• Utilize data analytics to identify trends, optimize performance, and reduce costs
• Evaluate and manage fleet management software and telematics solutions to improve tracking, monitoring, and reporting capabilities
• Stay abreast of emerging technologies and industry best practices to continuously improve fleet operations

Compliance and Risk Management

• Conduct weekly meetings and monthly toolbox meetings to plan, track and monitor tasks assigned to the team
• Ensure compliance with all relevant regulations, including licensing, insurance, and environmental standards
• Maintain accurate records and documentation related to fleet operations, inspections, and incidents

Qualifications / Experience:

• Relevant degree or diploma
• At least 5 years of managerial experience in logistics or fleet management
• Experienced in oil & gas industry is an added advantage
• Strong knowledge in Operations Management and technical automotive knowledge
• Good numerical, analytical skills and problem-solving skills
• Excellent interpersonal, communication & negotiation skills
• Able to handle stress and meet deadlines

Take your next career step at Solar Turbines with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

Solar Turbines is currently looking for a Regional Service Manager in our Singapore office.

Job Purpose

• Provides strategic leadership and direction for larger, complex, international Customer Service regions and facilities.
• Anticipates new and changing demands for all aftermarket products.
• The incumbent manages key customer relationships and executes a high degree of internal co-ordination across functions, and departments, such as New Equipment Sales, Engineering, and Production, to ensure customer expectations are met.
• This is done by developing new products and services while managing all functions executing current projects and programs.
• To support the customer’s needs and ensure reliable, safe, and economic equipment start up and operation, the Regional Service Manager develops, motivates, and manages a team of District Managers, Sales Managers and Account Managers, Regional Technical Manager, Field Service Representatives and administrative staff.
• The RSM leads, coaches and directs these personnel and their teams to implement and manage the processes and procedures to resolve the customer’s technical, commercial and support issues.
• The position also manages all aspects of Solar’s aftermarket business at the regional level, including Service Parts, Overhaul, Refurbishment, Expanded Services and Controls Retrofits, Field Service, Extended Service Agreements, and Contract Maintenance Programs, and is responsible for the development, implementation and management of the Field Service Safety Program.

DIMENSIONS:

• Operating Budget: $20m
• Personnel Supervised: 10 Managerial
• 10 Salaried Exempt
• 1 Salaried Non-Exempt
• Total Employees 230
• Annual Revenues $400m
• Contract Services $56m
• Annual Policy Expense $818k
• Annual Warranty Expense <$2.0 million
• Environment: Extensive travel required.
• Process Driven: to achieve gains in efficiencies and effectiveness.
• Fast-changing, dynamic, somewhat ambiguous work conditions
• Multi-cultural, multi-market , increased management of agent relations
• Each region has a unique mix of responsibilities for revenue, volume, agents, and types of facilities, including overhaul sites.

NATURE AND SCOPE:

The incumbent sets direction and develops policies and procedures for subordinate staff.

He or she manages personnel and customer strategic agreements to meet customer requirements for equipment support from commissioning throughout the life of the installation as well as the supply optimization of the value chain offered to the end user.

Achievement of the requires broad understanding of cultural as well as customer financial, technical, and commercial expectations.

He or she leads the development of new products and service offerings to enhance position on the supply value chain.

Often leads multi-disciplines and other departments and joint ventures to ensure overall customer satisfaction and repeat business for new equipment sales.

Incumbent directs all aspects of the aftermarket business at the regional level, specifically as follows:

Business Responsibilities – Plan and direct the customer interface of all aftermarket programs and products within the region. Develop incremental business opportunities and manage current supply systems, including parts sales, overhaul & repair, training, field service, maintenance contracts, asset management services, and technical support.

1) Leadership Responsibilities – Select, train, coach and motivate, through effective and timely performance review and sound management practices, a professional and effective management, sales, technical, and administrative workforce in order to achieve maximum efficiency of resources and highest level of safety, customer satisfaction and profitability.

2) External Relations – Manage the interface with senior customer operations, financial, maintenance, management personnel and executives during the formation, negotiation, and execution of strategic agreements and alliances. Develop and execute solution-based strategies to meet customer needs. Direct the appropriate resources to coordinate with outside contractors and vendors on technical and commercial matters.

3) Business Plans – Prepare and manage business plans, forecasts, and S&OP for international regions and/or regions of unusual size or complexity to accomplish company financial and product support goals in line with Technical Service Center/Customer Services strategies. Provide input to long-range geo-economic and industry trend forecasts and devise regional strategies considering such analysis.

4) Technical Management Responsibilities – Ensure all product issues are well defined and reported to the appropriate Company functions and that proper issue resolution is achieved.

5) Strategies and Programs – Develop long-term strategic agreements and strategies to support the sale of Customer Services programs and products within assigned region. Collaborate with and support agent activities. Provide support for new equipment sales activities through customer presentations and the formulation of custom support plans and agreements. Assume role of Alliance Manager for key accounts.

6) Internal Relations – Provide feedback on market conditions and customer programs to Customer Service management and other San Diego based functions. Ensure that customer and product issues are well defined and proper issue resolution is achieved. Influence/impact San Diego organizations to develop new service products and business strategies and systems.

7) Freedom to Act- Represent the company in negotiations with customers, agents, and distributors regarding policy, warranty, agreements, conflicts, etc. Respond to a wide range of commercial and technical challenges and manage risks decisively yet completes due diligence and considers the impact on other departments.

8) Environmental/Health/Safety Responsibilities- Ensure that all phases of operations are aware of and act in accordance with Company policies, guidelines, safety procedures/practices and ethics issues.

PRINCIPAL ACCOUNTABILITIES:

· Plan and direct the sale, marketing, business management and customer interface for all customer services products in assigned region to meet or exceed plan revenues and margins.

· Identify, hire, train, motivate, and develop high quality candidates for the CSSR and DSM positions. Oversee the management of staffing levels to ensure adequate support for all anticipated customer requirements and staff development.

· Assure the highest level of customer satisfaction and repeat business by negotiating and supervising the settlement of product and quality disputes within authority delegation guidelines.

· Oversee and supervise the preparation and management of accurate forecasts of revenues and departmental budgets, S&OP volumes, manpower and training requirements, capital equipment, field service utilization, ESA’s, Warranty and Policy.

· Develop programs and strategies to manage agent relationships, increase product sales, and introduce new CS products and programs, and product services. Plan and attend trade shows and seminars, represent Solar at public functions.

· Systematically track, analyze, and communicate competitive and customer market data to support global marketing efforts. Motivate staff to participate in market information gathering.

· Provide leadership and proactively manage the field interface necessary to support the technical serves center and the effective resolution of product related issues.

QUALIFICATIONS:

• Requires a minimum of a B.S. in Engineering or Business and a background in service, management and experience in knowledge of Solar products, markets, and policies is necessary. New Equipment sales experience is a plus.
• Prior experience managing Third Party Intermediaries such as Representatives and Distributors.
• Previous successful experience leading employees through challenging commercial or technical activities is required.
• Must demonstrate cultural savvy, tenacity, initiative, influence, communication, organizational, and planning skills.
• The ability to prioritize, delegate effectively and motivate/manage technical talent is essential.
• Sales experience and exposure to commercial/contract negotiations is a major benefit.