A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering products as and when required.

· Tracking the payments received from clients.

· Maintaining records of all transactions.

Requirements

· 5 yrs working experience in similar role.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Roles & Responsibilities:

• Support the sales team with order processing, including preparing sales and rental agreements.
• Handle administrative tasks such as filing, data entry, and document management.
• Oversee daily administrative functions to ensure smooth operations.
• Procure pantry items, and office supplies.
• Maintain accurate sales records and generate daily, weekly, and monthly sales reports.
• Any ad hoc duties as assigned

Requirements:

• Minimum "O" level.
• At least 2 years of working experience.
• Able to multi-task and work independently.
• Working knowledge of MS Excel and Word.
• Strong verbal and written communication skills in English and/or Mandarin.
• Team player.

Highlights:

• 5-day work week
• Location: Carros Centre (Kranji) / Link@AMK
• Time: 10.00am – 6.00pm
• Salary Range: S$1,800 – S$2,300

• MNC
• Working Hour: Mon- to Fri: 9am to 5.30 pm, Sat: 9am to 12pm (Only 1 Sat a month)
• Location : Tuas West
• Minimum 1 year experience in the Marine Industry

Job Description:

• Deliver technical presentations to explain products/services to customers.
• Coordinate service requirements with customers, engineers, and operations.
• Arrange engineer deployment with administrative staff.
• Secure and renew orders, handling overseas logistics.
• Collaborate with Sales teams for customer requirements and support.
• Perform additional tasks as assigned by the department head.

Job Requirements:

• Degree in Marine Engineering
• Willing to travel locally and overseas
• Minimum 1 year experience in the Marine Industry.
• knowledge of Marine Engines and Spare parts.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

About the Company

Founded in 2016, the Car Choice Group is a Singaporean conglomerate comprising the flagship Car Choice Singapore and SG Car Choice brands - together forming one of Singapore’s largest full-suite car dealerships with 6 showrooms islandwide - as well as other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People-Centric: Elevating customer experiences, empowering staff.
2. Transparent & Genuine: Delivering clear, systemic information.
3. Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Source potential customers through personal efforts, client referrals, organisation involvement and event attendance
• Suggest suitable products by assessing customer’s needs and utilising product expertise
• Foster strong customer relationships and delivery exceptional service
• Facilitate sales, including logistics, insurance, financing and service arrangements
• Manage sales process, agreements and communication between clients and internal teams
• Oversee showroom operations and product maintenance

Skills Required

• Minimum GCE ‘N’ Levels required
• Proficient in English
• Possess good interpersonal and communication skills

Other Requirements:

• Valid Class 3 driving license is advantageous
• Team player with positive work attitude
• Meticulous and able to multitask
• Prior experience in automotive industry will be an added advantage

Estimated Salary: $4000 to $10,000 (including fixed basic pay and variable pay depending on performance)

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities

• Coordination of sales request
• Responsible for managing sales operations and logistics
• Developing and maintaining customer relationships
• Preparation of weekly and monthly reports to Management
• Collaboration with internal stakeholders
• Uploading and generating data reports, data entry and filing duties
• Perform any adhoc duties as assigned

Requirements

• A minimum of 3 years of relevant working experience
• Pleasant personality with good customer service skills
• Proficient in Microsoft Office applications
• Independent and responsible
• Positive attitude with the ability to multi-task
• Ability to work under pressure and tight timelines

We regret to inform that only shortlisted candidates will be notified.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Element has an opportunity for an experienced Technical Governance Manager.

You will provide technical leadership & governance of the key technical areas of responsibility; Develop the strategic understanding, approach, and execution plan for product groups and relevant technical services.

In this role, you will play a critical role in developing and implementing the technical governance framework to ensure that all activities related to testing, and certification are carried out in a consistent, efficient, and reliable manner.

Job Duties:

• Contribute to the delivery of Element’s vision and strategy and objectives
• Develop and implement technical governance policies, procedures, and guidelines in alignment with industry standards and regulatory requirements
• Lead and facilitate training programs to increase awareness and understanding of technical governance requirements among employees
• Ensure the knowledge of the industry and the development of new standards and services we deliver to our customers is shared and understood by the team
• Lead the representation of the Company on the segment's relevant technical committees and trade associations in support of the technical strategy for the segment.
• Lead the technical understanding of where we may need to invest (capital and colleagues) in order to execute identified opportunities and priorities.
• Identify from a technical leadership perspective what commercial activities including business development/marketing and training initiatives are needed
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies to ensure continuous improvement in technical governance practices
• Provide guidance and support to the team on technical governance-related matters, including quality management systems, accreditation, certification, and inspection processes.
• Lead technical product sector review meetings that will involve team members across divisions, in order to share technical competence, and knowledge and contribute to the development of the segment strategy
• Monitor and evaluate the effectiveness of technical governance processes and recommend improvements to enhance operational efficiency and effectiveness
• Collaborate with cross-functional teams, including quality assurance, operations, and compliance, to ensure consistent adherence to technical governance standards.
• Comply with all company policies, procedures and processes

Job Requirements:

• In-depth knowledge of industry standards, regulatory requirements, and best practices in testing, inspection, and certification (TIC) industry
• Strong understanding of quality management systems, accreditation processes, and inspection and certification procedures.
• Knowledge of applicable legal and regulatory frameworks in the TIC industry
• Chartered Engineer in Civil Engineering or Geotechnical Engineering
• Degree/Masters or Equivalent in Civil Engineering or Materials science
• 5+ years in civil engineering within consultancy/engineering practice
• Travel between SEA and Middle East
• Excellent analytical, problem-solving, and decision-making skills to address technical governance challenges effectively
• Proficient in using relevant technology tools and software for technical governance and quality assurance.
• Active affiliation with appropriate networks and organisations and ongoing continuous professional development (CPD)
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams, clients, and external stakeholders
• Leadership abilities to guide and motivate teams towards achieving technical governance objectives.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Description & Requirements

Job brief

If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels.

Business Development Assistant Manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects.

Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.

Good knowledge in Indian cuisine

1. Maintain smooth operations of the outlet

2. To oversee the kitchen and design exceptional menus

3. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard and to train new staffs.

4. With at least 15 years of experience

5. Manage compliance with food and beverage hygiene policies and procedures.

6. Able to make roti prata, nasi briyani, tandoori chicken and south indian cuisine

· Proven work experience as a Business Development Assistant Manager

· Hands-on experience with various kitchen equipment

· Advanced knowledge of culinary, baking and pastry techniques

· Leadership skills

· Ability to remain calm and undertake various tasks

· Excellent time management abilities

· Up-to-date knowledge of cooking techniques and recipes

· Familiarity with sanitation regulations

· Culinary school preferred

Responsibilities

· Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

· Deploy successful marketing campaigns and own their implementation from ideation to execution

· Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

· Developing strategies and tactics to boost the company’s reputation and drive qualified traffic

· Deploying successful marketing campaigns from ideation to execution

· Experimenting with various organic and paid acquisition channels

· carries out independent judgment in making company policies

· participates in budget planning and monitoring of income and expenses

· develops the company's cultures and promotes transparency and teamwork in each department

· identifies key sources of investment and organises fundraising events

· represents the organisation at corporate and social events to network and improve the brand's image

· reports and assesses progress in the company's meeting

· oversees the company's hiring process by recruiting, interviewing and organising training for old and new employees

· develops partnership with the organisation stakeholders, industry regulators, investors and other significant individuals in the business

· collaborates with the board of directors to create and implement plans to attain the business objectives

· identifies risks and opportunities in the business environment to avoid conflict and advance business interest

· complies with internal policies and external regulations

· ensures the safety and maintenance of all company records

Requirements

· Demonstrable experience in marketing together with the potential and attitude required to learn

· Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate

· Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

· Experience in setting up and optimizing Google Adwords campaigns

· Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

· A sense of aesthetics and a love for great copy and witty communication

· Up-to-date with the latest trends and best practices in online marketing and measurement

· Able to travel to Asian Country for at least 6 months per annual

· With Singapore Class 3 Driving licence

· Able to make roti prata, nasi briyani, tandoori chicken and south indian cuisine

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Factory Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5 pm; Sat, 8 am – 12 pm)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the day-to-day operations of the factory, including production processes, warehouse, and logistics operations, ensuring efficiency, quality, and timely delivery of products.
• Develop and implement sales strategies to increase revenue for the company, leveraging industry contacts as appropriate.
• Responsible for coordination and control of production processes to maintain yield.
• Develop and implement safety protocols and standards to ensure a safe working environment for all employees.
• Manage the budget for the factory, including the cost of materials, labour, and overhead expenses.
• Train, supervise and manage the factory staff to ensure that all employees are performing their duties effectively and efficiently.
• Keep up to date with industry trends and developments to ensure that the company remains competitive.
• Address areas of non-compliance as and when appropriate in a professional manner.

APPLY NOW!!!

• At least 5 years of relevant experience in managing Central Kitchen operations.
• Strong background in overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Familiar with factory automation and manufacturing technology.
• Working knowledge of MS Office is necessary.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description

a) Responsible for ensuring full compliance with fire safety regulations and the effective maintenance of all fire safety systems

b) Involve in the implementation of the building’s emergency response plan, conducting regular inspections and fire drills, and ensuring all fire safety certification requirements are achieved and upheld.

c)Carry out safety promotion activities that include safety training, talks, briefings and safety day to develop and maintain the interest of the persons employed in the workplace in establishing safe and healthy working conditions therein

d)To conduct checks and remove or cause to remove any fire hazard that is found in the premises

Requirements

i.You must hold FSM Certificate from SCDF.
ii. Must have 2 years experience
iii. Having own vehicle will be added as an advantage.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnership with education institution / colleges overseas.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Vice-President of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification.
• 3 years of relevant working experience as student recruitment in an international private education industry.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

• Position: Sales Representative (FIRE PUMPS)
• Location: Farrer Park
• Working hours: 5.5 days work week during probation; 5 days a week & one half Saturday a month upon confirmation
• Salary (commensurate with experience): Up to $4,500 Basic Salary + $700 transport allowance + $80 mobile allowance + Performance Bonus
• Duration: Permanent
• Industry: Fire pump

Main Responsibilities:

• Grow the fire pump portfolio
• Prepare quotations and tender submissions
• Attend to sales enquiries, sales support and site related matters
• Update management on the progress of projects
• Visit customers at their work place/office
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum ITE in Mechanical / Electrical Engineering / Mechatronics or equivalent
• At least 1 year of relevant working experience
• Have knowledge of fire pumps and related systems is preferred
• Requires knowledge of fire regulations
• Possess class 3 driving license

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Position title : Sales Executive( Retail Sales)

Location : Boon Keng / Little India

Working Days: 6 days a week (Must be able to work on weekends)

Working hours : 11am to 9pm

Salary : $3,100 basic+ Comm

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level
• Candidate with retail or jewellery experience is an added advantage

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

Project Manager (Fire Safety)

• Development, production and delivery of projects from proposal to execution.

• Manage good relationship with suppliers.

• Manage operational and administrative function to ensure projects are delivered efficiently.

• To ensure event set up and completion are smoothly carried out and to resolve issues that may occur.

• Able to provide good leadership, motivate, direct and support team members.

• Project execution management.

• Project budgeting from start to finish.

• To coordinate all operations.

Location: Near to Potong Pasir MRT (NEL)/ Geylang Bahru MRT (DTL)

Salary: Depending on experiences

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Job Responsibilities:

• Design and standardize workplace and infrastructure solutions across the organization, ensuring alignment with industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions, including end-user devices, telephony, collaboration tools, and office productivity tools (with a focus on Microsoft 365 and emerging technologies such as Microsoft Co-Pilot).
• Manage network infrastructure, including WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access technologies, and other network-enabling tools and applications.
• Oversee the Service Desk operations to ensure efficient handling of service requests and incident management.
• Drive service recovery efforts for workplace technologies and infrastructure, minimizing downtime and service disruptions for both internal users and external customers.
• Track and report on service provider SLAs to ensure compliance and quality of service.
• Evaluate and recommend new workplace technologies, keeping up with technology trends and evolving regulatory requirements.

Job Requirements:

• 5+ years of experience in managing workplace technology and infrastructure environments.
• Proven experience in implementing and managing Microsoft infrastructure tools (e.g., Microsoft 365, Active Directory, Azure AD, SCCM, endpoint management).
• Strong understanding of WAN routing protocols, QoS, COS, and network protocols (e.g., DHCP, TCP/IP, VPN).
• Certifications in Workplace Technology and Networking are preferred (e.g., Microsoft, Cisco), but not mandatory.
• Solid technical, analytical, and engineering skills with hands-on experience in managing workplace technology and network infrastructure.
• Customer service-centric, with excellent communication skills to interact with non-technical users.
• Familiarity with the ITIL framework, IT service management concepts, and Agile methodologies.